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Jannis Klein 28.1 1 {{aagon.priorisierung}}
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Jannis Klein 1.1 4
Jannis Klein 28.1 5 {{aagon.floatingbox title="**Inhalt**"}}
Jannis Klein 1.1 6 {{toc numbered="true" depth="3"/}}
Jannis Klein 28.1 7 {{/aagon.floatingbox}}
Jannis Klein 1.1 8
Jannis Klein 115.5 9 = Starting the installation of the server =
Jannis Klein 10.1 10
Jannis Klein 115.5 11 You can install the ACMP server using an .iso file provided by Aagon. Navigate to this file in your resources directory and place the ISO in a virtual drive or unpack the ISO with e.g. 7-Zip. Then open the dvdstart.exe from the virtual drive or the unzipped directory with a double click.
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13 {{figure}}
14 (% style="text-align:center" %)
15 [[image:63_ACMP_Installation_ACMP_Setup_754.png]]
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17 {{figureCaption}}
18 ACMP Setup
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20 {{/figure}}
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Jannis Klein 115.5 22 Start the ACMP setup with a mouse click. A wizard will guide you through the installation step by step. First select the language in which the installation will be performed. Please note that this is only the installation language and not the language in which ACMP can be opened afterwards.
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Jannis Klein 115.5 24 == License agreement ==
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Jannis Klein 115.5 26 Read and accept the licence agreement for the installation of the ACMP server. If you do not accept it, the installation cannot continue and must be cancelled.
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Jannis Klein 115.5 28 == Database installation ==
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Jannis Klein 115.5 30 There are three options for setting up a database:
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Jannis Klein 115.5 32 |**Type of database**|**Description**
33 |„Use existing Microsoft SQL Server: Existing database“|(((
34 If you have previously created a database on your SQL Server (e.g. using Management Studio) and want to use it, you can use this database for the ACMP installation.
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Jannis Klein 115.5 36 {{aagon.warnungsbox}}
37 For technical reasons, ACMP deletes all existing tables in the database during a new installation and creates the tables required for ACMP. In order to be able to use the old data again later, you must back it up before a new installation. Contact support for information on how to restore your data without risk.
38 {{/aagon.warnungsbox}}
39 )))
40 |„Use existing Microsoft SQL Server: Create new database“|With this option a new database will be created by the ACMP setup. In order for the database to be created, you must specify a user with sufficient rights. This user will also create a new database user that is specific to the ACMP, so that this user does not have broad rights, but only access to the ACMP database. To learn how to create a database correctly, see the related white paper.
41 |„Install Microsoft SQL Server 2019 express locally“|(((
42 The SQL Server is installed directly in the background by the setup, which means that subsequent configuration is not mandatory.
43
44 )))
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S V 63.2 46 {{aagon.infobox}}
Jannis Klein 115.5 47 Please note that SQL Server Express can only cover a limited number of devices. We recommend that you only install it locally if you have between 250 and a maximum of 500 devices.
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S V 63.2 50 {{figure}}
51 (% style="text-align:center" %)
52 [[image:63_Erstinstallation_Datenbank installieren_767.png]]
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S V 63.2 54 {{figureCaption}}
Jannis Klein 115.5 55 Database installation
S V 63.2 56 {{/figureCaption}}
57 {{/figure}}
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Jannis Klein 115.5 59 Select the appropriate option for your environment. If the Native Client is not installed, it will be installed automatically for all options.
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Jannis Klein 115.5 61 == Configure database ==
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Jannis Klein 115.5 63 Enter the connection parameters for the database so that it can be successfully set up and used later.
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65 {{figure}}
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67 [[image:63_Erstinstallation_Neue Datenbank anlegen_767.png]]
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Jannis Klein 115.5 70 Create a new database
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Jannis Klein 115.5 74 Enter the MS SQL Server (in the notation <Server>\<instance>), where you can specify the server name or IP address. If you want to find existing servers on your network, click on the [[image:image-20220819082915-1.png]]icon and load one of the existing databases into the field.
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76 {{aagon.infobox}}
Jannis Klein 115.5 77 If you are unable to connect, check that you have entered the server instance correctly.
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Jannis Klein 115.5 81 Please note that [[multi tenancy>>doc:63.ACMP-Solutions.System.Einstellungen.ACMP Server.WebHome||anchor="HMandantenfE4higkeit"]] is only supported with SQL Server 2016. If you are using a lower version (< 2016), some features in ACMP will not be supported.
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Jannis Klein 115.5 84 For the 'Database Server Login', enter a user who has the right to create databases and users. Define the name of the new database for ACMP under "Create new database". The "ACMP Database Login" user (here~:// ACMPDBUser//) is created on your SQL Server and configured so that it only has rights for the ACMP database. This user will then be used by the ACMP Server to connect to the SQL Server or the database.
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S V 65.2 86 {{aagon.infobox}}
Jannis Klein 115.5 87 If you are performing a manual SQL Server installation, you must have enabled //the Database Engine Services //instance function in the //Function Selection //menu. If you also want to use Ticket Management, you must also select //Full Text Extraction and Semantic Extraction for the search//.
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91 (% style="text-align:center" %)
92 [[image:63_ACMP_Installation_ACMP_SQLServer(Funktionsauswahl)_1714.png||height="678" width="800"]]
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Jannis Klein 115.5 95 Function selection during manual installation of an SQL Server
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Jannis Klein 115.5 99 Also make sure that the correct authentication mode is selected. This can be found under //Database Engine Configuration//. Select //Mixed Mode// for the installation, which allows SQL Server and Windows authentication.
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101 {{figure}}
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S V 80.1 103 [[image:63_ACMP_Installation_ACMP_GemischterModus_806.png||alt="63_ACMP_Installation_ACMP_MixedMode_606.png" height="558" width="740"]]
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105 {{figureCaption}}
Jannis Klein 115.5 106 Authentication mode during server configuration
S V 65.2 107 {{/figureCaption}}
108 {{/figure}}
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110 {{aagon.warnungsbox}}
Jannis Klein 115.5 111 If you selected Named Instance when installing SQL Server, you must also use the specified instance name when setting up the ACMP database. If you selected Default Instance, specify only the server when setting up the ACMP database.
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114 {{aagon.warnungsbox}}
Jannis Klein 115.5 115 For technical reasons, ACMP deletes all existing tables in the database during a new installation and creates the tables required for ACMP. In order to be able to use the old data later, you must back it up before a new installation. Contact support for information on how to restore your data without risk.
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Jannis Klein 115.5 118 === Encrypted connection to SQL Server ===
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Jannis Klein 115.5 120 You can establish an encrypted connection between the ACMP Server and the SQL Server either by using Transport Layer Security (TLS) or by creating an IPSec tunnel and routing the communication data through it. The aim is to encrypt the transport data. Read here how the two [[options>>doc:.Verbindung vom ACMP Server zum SQL Server einrichten.WebHome]] work.
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Jannis Klein 115.5 122 == Select ACMP installation path ==
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Jannis Klein 115.5 124 Specify the destination directory for the installation. You can enter the path manually or select it using the //Browse// button.
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S V 67.2 126 {{aagon.infobox}}
Jannis Klein 115.5 127 You can decide on which of your partitions you want to save the installation. The only important thing is that you have enough free space.
S V 67.2 128 {{/aagon.infobox}}
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S V 67.2 130 {{figure}}
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132 [[image:63_Erstinstallation_Installationspfad_776.png]]
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S V 67.2 134 {{figureCaption}}
Jannis Klein 115.5 135 Select ACMP installation path
S V 67.2 136 {{/figureCaption}}
137 {{/figure}}
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Jannis Klein 115.5 139 == **Configure ACMP Network** ==
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Jannis Klein 115.5 141 Specify the ports through which the ACMP clients and the ACMP server will communicate with each other. By default, the setup provides default values for the two communication ports (server port: 2106 and client port: 2108). However, these can be changed by you. If these port numbers are already being used by other programs, change the numbers so that ACMP is the only user of the ports. Also make sure that the ports for the server and the clients are different and not blocked by a firewall.
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Jannis Klein 115.5 143 You can also create an Agent Installation and Network Discovery account that will be used to deploy the ACMP Agent to the machines on your network. The Network Discovery account is effective from a newer operating system than Windows Server 2003. It is recommended that this account has sufficient RPC and network browsing permissions.
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S V 67.2 145 {{aagon.infobox}}
Jannis Klein 115.5 146 The Computer Browser service must be started from an operating system >= Windows Server 2012.
S V 67.2 147 {{/aagon.infobox}}
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S V 67.2 149 {{figure}}
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151 [[image:63_Erstinstallation_Kommunikationspfad_766.png]]
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S V 67.2 153 {{figureCaption}}
Jannis Klein 115.5 154 Configure ACMP Network
S V 67.2 155 {{/figureCaption}}
156 {{/figure}}
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Jannis Klein 115.5 158 == Select ACMP administrator password ==
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Jannis Klein 115.5 160 Set a secure password for your ACMP administrator account.
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Jannis Klein 115.5 163 You will need the password later to log in to the ACMP console.
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168 [[image:63_Erstinstallation_ACMP Administrator Passwort_755.png]]
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Jannis Klein 115.5 171 Select ACMP administrator password
S V 70.2 172 {{/figureCaption}}
173 {{/figure}}
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Jannis Klein 115.5 175 == OS Deployment configuration ==
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Jannis Klein 115.5 177 To use OS Deployment in ACMP, you need a File Repository (with connection type "UNC") and a Network Boot Service.
178 You can select these two options during the initial installation, or configure them at a later time. This may be necessary, for example, if a company has multiple sites and you want to perform rollouts or install Windows at these sites.
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Jannis Klein 115.5 180 * Create a file repository for OS Deployment: If you select this option, a network share will be created in the ACMP Server installation directory. A shared file repository with content type 'OSD' and connection type 'UNC' will also be created to store OS Deployment data.
181 * Install the Network Boot Service: The Network Boot Service is installed on the machine. This will allow you to install Clients over the network later.
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S V 70.2 183 {{figure}}
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185 [[image:63_Erstinstallation_OS Deployment Konfiguration_778.png]]
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S V 70.2 187 {{figureCaption}}
Jannis Klein 115.5 188 OS Deployment configuration
S V 70.2 189 {{/figureCaption}}
190 {{/figure}}
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Jannis Klein 115.5 192 == Summary ==
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Jannis Klein 115.5 194 The summary shows the most important information about the installation, which you can review at this point.
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198 [[image:63_Erstinstallation_Zusammenfassung_780.png]]
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Jannis Klein 115.5 201 Summary of the installation
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Jannis Klein 115.5 206 You can also copy the information here and save it in a .txt file, for example, so that it is not lost.
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Jannis Klein 115.5 209 == Installing ACMP Server and Console ==
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Jannis Klein 115.5 211 When the installation is started, the ACMP server, the network boot service (depending on the selected settings) and the ACMP console are set up. You can follow the progress of the installation.
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213 {{figure}}
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215 [[image:63_Erstinstallation_Abschluss_783.png]]
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218 ACMP Installation
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220 {{/figure}}
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Jannis Klein 115.5 222 == Finish (Completing the ACMP Setup Wizard) ==
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Jannis Klein 115.5 224 On the last page you have the option to start the ACMP Console directly after the installation or to install the SQL Server Management Studio additionally. Click //Finish// to complete the installation.
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228 [[image:63_Erstinstallation_Abschluss_780.png]]
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S V 73.1 230 {{figureCaption}}
Jannis Klein 115.5 231 Finish of the installation
S V 73.1 232 {{/figureCaption}}
233 {{/figure}}
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