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Änderungen von Dokument Helpdesk

Zuletzt geändert von Steffi F am 2025/10/01 08:56
Von Version 6.1
bearbeitet von Steffi F
am 2025/06/13 10:07
Änderungskommentar: Es gibt keinen Kommentar für diese Version
Auf Version 8.1
bearbeitet von Steffi F
am 2025/06/13 12:29
Änderungskommentar: Es gibt keinen Kommentar für diese Version

Zusammenfassung

Details

Seiteneigenschaften
Inhalt
... ... @@ -37,10 +37,21 @@
37 37  {{/apimacro}}
38 38  
39 39  
40 -
41 -
42 42  Falls man einen mehrzeiligen Text in die Ticketbeschreibung angeben möchte, kann man dies folgendermaßen machen:
43 43  
42 +{{apimacro title="DeleteTicketAttachments Response"}}
43 +<ICQL xmlns:xsi="http:~/~/www.w3.org/2001/XMLSchema-instance" xmlns="http:~/~/acmp.com/DeleteTicketAttachmentsResponse_V1">
44 + <ACMP>
45 + <DeleteTicketAttachments ActionType="Response" version="1">
46 + <TDeleteTicketAttachmentsResponse_V1 xmlns:xsi="http:~/~/www.w3.org/2001/XMLSchema-instance">
47 + <ResultCode>0</ResultCode>
48 + <ResultMessage>ResultMessage</ResultMessage>
49 + </TDeleteTicketAttachmentsResponse_V1>
50 + </DeleteTicketAttachments>
51 + </ACMP>
52 +</ICQL>
53 +{{/apimacro}}
54 +
44 44  |(((
45 45  <HtmlDescription>
46 46  
... ... @@ -123,10 +123,10 @@
123 123  Beim Speichern eines Tickets werden vom Assignee nur die Felder "ID" und "AssigneeIsGroup" berücksichtigt. Name, Description, Email, UserType und Rollen eines Users oder einer Gruppe können nicht über dieses Command geändert werden.
124 124  
125 125  {{apimacro title="SaveTicket Response V3"}}
126 -<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/SaveTicketResponse_V3">
137 +<ICQL xmlns:xsi="http:~/~/www.w3.org/2001/XMLSchema-instance" xmlns="http:~/~/acmp.com/SaveTicketResponse_V3">
127 127   <ACMP>
128 128   <SaveTicket ActionType="Response" version="3">
129 - <TSaveTicketResponse_V3 xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
140 + <TSaveTicketResponse_V3 xmlns:xsi="http:~/~/www.w3.org/2001/XMLSchema-instance">
130 130   <ResultCode>0</ResultCode>
131 131   <ResultMessage>ResultMessage</ResultMessage>
132 132   </TSaveTicketResponse_V3>
... ... @@ -305,10 +305,10 @@
305 305  = MergeTickets =
306 306  
307 307  {{apimacro title="MergeTickets Request"}}
308 -<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/MergeTicketsRequest_V1">
319 +<ICQL xmlns:xsi="http:~/~/www.w3.org/2001/XMLSchema-instance" xmlns="http:~/~/acmp.com/MergeTicketsRequest_V1">
309 309   <ACMP>
310 310   <MergeTickets ActionType="Request" version="1">
311 - <TMergeTicketsRequest_V1 xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
322 + <TMergeTicketsRequest_V1 xmlns:xsi="http:~/~/www.w3.org/2001/XMLSchema-instance">
312 312   <SourceTicketId>{59387FFD-B171-47C5-B735-041FA132CA39}</SourceTicketId>
313 313   <TargetTicketId>{59387FFD-B171-47C5-B735-041FA132CA39}</TargetTicketId>
314 314   </TMergeTicketsRequest_V1>
... ... @@ -318,10 +318,10 @@
318 318  {{/apimacro}}
319 319  
320 320  {{apimacro title="MergeTickets Response"}}
321 -<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/MergeTicketsResponse_V1">
332 +<ICQL xmlns:xsi="http:~/~/www.w3.org/2001/XMLSchema-instance" xmlns="http:~/~/acmp.com/MergeTicketsResponse_V1">
322 322   <ACMP>
323 323   <MergeTickets ActionType="Response" version="1">
324 - <TMergeTicketsResponse_V1 xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
335 + <TMergeTicketsResponse_V1 xmlns:xsi="http:~/~/www.w3.org/2001/XMLSchema-instance">
325 325   <ResultCode>0</ResultCode>
326 326   <ResultMessage>ResultMessage</ResultMessage>
327 327   </TMergeTicketsResponse_V1>
... ... @@ -333,10 +333,10 @@
333 333  = GetTicket =
334 334  
335 335  {{apimacro title="GetTicket Request"}}
336 -<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/GetTicketRequest_V1">
347 +<ICQL xmlns:xsi="http:~/~/www.w3.org/2001/XMLSchema-instance" xmlns="http:~/~/acmp.com/GetTicketRequest_V1">
337 337   <ACMP>
338 338   <GetTicket ActionType="Request" version="1">
339 - <TGetTicketRequest_V1 xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
350 + <TGetTicketRequest_V1 xmlns:xsi="http:~/~/www.w3.org/2001/XMLSchema-instance">
340 340   <ID>{59387FFD-B171-47C5-B735-041FA132CA39}</ID>
341 341   </TGetTicketRequest_V1>
342 342   </GetTicket>
... ... @@ -345,10 +345,10 @@
345 345  {{/apimacro}}
346 346  
347 347  {{apimacro title="GetTicket Response"}}
348 -<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/GetTicketResponse_V1">
359 +<ICQL xmlns:xsi="http:~/~/www.w3.org/2001/XMLSchema-instance" xmlns="http:~/~/acmp.com/GetTicketResponse_V1">
349 349   <ACMP>
350 350   <GetTicket ActionType="Response" version="1">
351 - <TGetTicketResponse_V1 xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
362 + <TGetTicketResponse_V1 xmlns:xsi="http:~/~/www.w3.org/2001/XMLSchema-instance">
352 352   <ID>{59387FFD-B171-47C5-B735-041FA132CA39}</ID>
353 353   <IntTicketId>0</IntTicketId>
354 354   <Requester/>
... ... @@ -384,10 +384,10 @@
384 384  {{/apimacro}}
385 385  
386 386  {{apimacro title="GetTicket Request V2"}}
387 -<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/GetTicketRequest_V2">
398 +<ICQL xmlns:xsi="http:~/~/www.w3.org/2001/XMLSchema-instance" xmlns="http:~/~/acmp.com/GetTicketRequest_V2">
388 388   <ACMP>
389 389   <GetTicket ActionType="Request" version="2">
390 - <TGetTicketRequest_V2 xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
401 + <TGetTicketRequest_V2 xmlns:xsi="http:~/~/www.w3.org/2001/XMLSchema-instance">
391 391   <ID>{59387FFD-B171-47C5-B735-041FA132CA39}</ID>
392 392   </TGetTicketRequest_V2>
393 393   </GetTicket>
... ... @@ -396,10 +396,10 @@
396 396  {{/apimacro}}
397 397  
398 398  {{apimacro title="GetTicket Response V2"}}
399 -<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/GetTicketResponse_V2">
410 +<ICQL xmlns:xsi="http:~/~/www.w3.org/2001/XMLSchema-instance" xmlns="http:~/~/acmp.com/GetTicketResponse_V2">
400 400   <ACMP>
401 401   <GetTicket ActionType="Response" version="2">
402 - <TGetTicketResponse_V2 xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
413 + <TGetTicketResponse_V2 xmlns:xsi="http:~/~/www.w3.org/2001/XMLSchema-instance">
403 403   <Ticket xsi:type="TTicket_V1">
404 404   <ID>{59387FFD-B171-47C5-B735-041FA132CA39}</ID>
405 405   <IntTicketId>0</IntTicketId>
... ... @@ -476,10 +476,10 @@
476 476  {{/apimacro}}
477 477  
478 478  {{apimacro title="GetTicket Request V3"}}
479 -<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/GetTicketRequest_V3">
490 +<ICQL xmlns:xsi="http:~/~/www.w3.org/2001/XMLSchema-instance" xmlns="http:~/~/acmp.com/GetTicketRequest_V3">
480 480   <ACMP>
481 481   <GetTicket ActionType="Request" version="3">
482 - <TGetTicketRequest_V3 xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
493 + <TGetTicketRequest_V3 xmlns:xsi="http:~/~/www.w3.org/2001/XMLSchema-instance">
483 483   <ID>{59387FFD-B171-47C5-B735-041FA132CA39}</ID>
484 484   </TGetTicketRequest_V3>
485 485   </GetTicket>
... ... @@ -488,10 +488,10 @@
488 488  {{/apimacro}}
489 489  
490 490  {{apimacro title="GetTicket Response V3"}}
491 -<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/GetTicketResponse_V3">
502 +<ICQL xmlns:xsi="http:~/~/www.w3.org/2001/XMLSchema-instance" xmlns="http:~/~/acmp.com/GetTicketResponse_V3">
492 492   <ACMP>
493 493   <GetTicket ActionType="Response" version="3">
494 - <TGetTicketResponse_V3 xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
505 + <TGetTicketResponse_V3 xmlns:xsi="http:~/~/www.w3.org/2001/XMLSchema-instance">
495 495   <Ticket xsi:type="TTicket_V2">
496 496   <ID>{59387FFD-B171-47C5-B735-041FA132CA39}</ID>
497 497   <IntTicketId>0</IntTicketId>
... ... @@ -565,10 +565,10 @@
565 565  {{/apimacro}}
566 566  
567 567  {{apimacro title="GetTicket Request V4"}}
568 -<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/GetTicketRequest_V4">
579 +<ICQL xmlns:xsi="http:~/~/www.w3.org/2001/XMLSchema-instance" xmlns="http:~/~/acmp.com/GetTicketRequest_V4">
569 569   <ACMP>
570 570   <GetTicket ActionType="Request" version="4">
571 - <TGetTicketRequest_V4 xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
582 + <TGetTicketRequest_V4 xmlns:xsi="http:~/~/www.w3.org/2001/XMLSchema-instance">
572 572   <ID>{59387FFD-B171-47C5-B735-041FA132CA39}</ID>
573 573   </TGetTicketRequest_V4>
574 574   </GetTicket>
... ... @@ -577,10 +577,10 @@
577 577  {{/apimacro}}
578 578  
579 579  {{apimacro title="GetTicket Response V4"}}
580 -<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/GetTicketResponse_V4">
591 +<ICQL xmlns:xsi="http:~/~/www.w3.org/2001/XMLSchema-instance" xmlns="http:~/~/acmp.com/GetTicketResponse_V4">
581 581   <ACMP>
582 582   <GetTicket ActionType="Response" version="4">
583 - <TGetTicketResponse_V4 xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
594 + <TGetTicketResponse_V4 xmlns:xsi="http:~/~/www.w3.org/2001/XMLSchema-instance">
584 584   <Ticket xsi:type="TTicket_V3">
585 585   <ID>{59387FFD-B171-47C5-B735-041FA132CA39}</ID>
586 586   <IntTicketId>0</IntTicketId>
... ... @@ -657,10 +657,10 @@
657 657  Bei einem leeren Assignee wird das Feld UserType immernoch befüllt sein und den Wert "AcmpUser" haben. Das liegt daran, dass das der Standardwert für diesen Datentypen ist. Die anderen Felder haben Datentypen, die leer sein können z.B. Set oder String. Das Verhalten des UserType ist ähnlich wie bei dem Feld AssigneeIsGroup, das in so einem Fall den Standardwert eines Booleans "false" beinhaltet.
658 658  
659 659  {{apimacro title="GetTicket Request V5"}}
660 -<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/GetTicketRequest_V5">
671 +<ICQL xmlns:xsi="http:~/~/www.w3.org/2001/XMLSchema-instance" xmlns="http:~/~/acmp.com/GetTicketRequest_V5">
661 661   <ACMP>
662 662   <GetTicket ActionType="Request" version="5">
663 - <TGetTicketRequest_V5 xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
674 + <TGetTicketRequest_V5 xmlns:xsi="http:~/~/www.w3.org/2001/XMLSchema-instance">
664 664   <ID>{59387FFD-B171-47C5-B735-041FA132CA39}</ID>
665 665   </TGetTicketRequest_V5>
666 666   </GetTicket>
... ... @@ -669,10 +669,10 @@
669 669  {{/apimacro}}
670 670  
671 671  {{apimacro title="GetTicket Response V5"}}
672 -<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/GetTicketResponse_V5">
683 +<ICQL xmlns:xsi="http:~/~/www.w3.org/2001/XMLSchema-instance" xmlns="http:~/~/acmp.com/GetTicketResponse_V5">
673 673   <ACMP>
674 674   <GetTicket ActionType="Response" version="5">
675 - <TGetTicketResponse_V5 xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
686 + <TGetTicketResponse_V5 xmlns:xsi="http:~/~/www.w3.org/2001/XMLSchema-instance">
676 676   <Ticket xsi:type="TTicket_V4">
677 677   <ID>{59387FFD-B171-47C5-B735-041FA132CA39}</ID>
678 678   <IntTicketId>0</IntTicketId>
... ... @@ -755,10 +755,10 @@
755 755  Arbeitszeiten und Kosten werden beim Anlegen des Tickets aus der Vorlage geholt, so dass im Response nur die Summen stehen.
756 756  
757 757  {{apimacro title="GetTicketFromTemplate Request"}}
758 -<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/GetTicketFromTemplateRequest_V1">
769 +<ICQL xmlns:xsi="http:~/~/www.w3.org/2001/XMLSchema-instance" xmlns="http:~/~/acmp.com/GetTicketFromTemplateRequest_V1">
759 759   <ACMP>
760 760   <GetTicketFromTemplate ActionType="Request" version="1">
761 - <TGetTicketFromTemplateRequest_V1 xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
772 + <TGetTicketFromTemplateRequest_V1 xmlns:xsi="http:~/~/www.w3.org/2001/XMLSchema-instance">
762 762   <TemplateId>{59387FFD-B171-47C5-B735-041FA132CA39}</TemplateId>
763 763   </TGetTicketFromTemplateRequest_V1>
764 764   </GetTicketFromTemplate>
... ... @@ -767,10 +767,10 @@
767 767  {{/apimacro}}
768 768  
769 769  {{apimacro title="GetTicketFromTemplate Response"}}
770 -<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/GetTicketFromTemplateResponse_V1">
781 +<ICQL xmlns:xsi="http:~/~/www.w3.org/2001/XMLSchema-instance" xmlns="http:~/~/acmp.com/GetTicketFromTemplateResponse_V1">
771 771   <ACMP>
772 772   <GetTicketFromTemplate ActionType="Response" version="1">
773 - <TGetTicketFromTemplateResponse_V1 xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
784 + <TGetTicketFromTemplateResponse_V1 xmlns:xsi="http:~/~/www.w3.org/2001/XMLSchema-instance">
774 774   <Ticket xsi:type="TTicket_V4">
775 775   <ID>{59387FFD-B171-47C5-B735-041FA132CA39}</ID>
776 776   <IntTicketId>0</IntTicketId>
... ... @@ -849,10 +849,10 @@
849 849  = GetTicketAttachments =
850 850  
851 851  {{apimacro title="GetTicketAttachments Request"}}
852 -<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/GetTicketAttachmentsRequest_V1">
863 +<ICQL xmlns:xsi="http:~/~/www.w3.org/2001/XMLSchema-instance" xmlns="http:~/~/acmp.com/GetTicketAttachmentsRequest_V1">
853 853   <ACMP>
854 854   <GetTicketAttachments ActionType="Request" version="1">
855 - <TGetTicketAttachmentsRequest_V1 xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
866 + <TGetTicketAttachmentsRequest_V1 xmlns:xsi="http:~/~/www.w3.org/2001/XMLSchema-instance">
856 856   <TicketID>{59387FFD-B171-47C5-B735-041FA132CA39}</TicketID>
857 857   </TGetTicketAttachmentsRequest_V1>
858 858   </GetTicketAttachments>
... ... @@ -861,10 +861,10 @@
861 861  {{/apimacro}}
862 862  
863 863  {{apimacro title="GetTicketAttachments Response"}}
864 -<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/GetTicketAttachmentsResponse_V1">
875 +<ICQL xmlns:xsi="http:~/~/www.w3.org/2001/XMLSchema-instance" xmlns="http:~/~/acmp.com/GetTicketAttachmentsResponse_V1">
865 865   <ACMP>
866 866   <GetTicketAttachments ActionType="Response" version="1">
867 - <TGetTicketAttachmentsResponse_V1 xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
878 + <TGetTicketAttachmentsResponse_V1 xmlns:xsi="http:~/~/www.w3.org/2001/XMLSchema-instance">
868 868   <AttachmentList>
869 869   <TTicketAttachment_V1 xsi:type="TTicketAttachment_V1">
870 870   <Id>{59387FFD-B171-47C5-B735-041FA132CA39}</Id>
... ... @@ -904,10 +904,10 @@
904 904  = GetTicketAttachment =
905 905  
906 906  {{apimacro title="GetTicketAttachment Request"}}
907 -<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/GetTicketAttachmentRequest_V1">
918 +<ICQL xmlns:xsi="http:~/~/www.w3.org/2001/XMLSchema-instance" xmlns="http:~/~/acmp.com/GetTicketAttachmentRequest_V1">
908 908   <ACMP>
909 909   <GetTicketAttachment ActionType="Request" version="1">
910 - <TGetTicketAttachmentRequest_V1 xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
921 + <TGetTicketAttachmentRequest_V1 xmlns:xsi="http:~/~/www.w3.org/2001/XMLSchema-instance">
911 911   <TicketId>{59387FFD-B171-47C5-B735-041FA132CA39}</TicketId>
912 912   <AttachmentId>{59387FFD-B171-47C5-B735-041FA132CA39}</AttachmentId>
913 913   </TGetTicketAttachmentRequest_V1>
... ... @@ -917,10 +917,10 @@
917 917  {{/apimacro}}
918 918  
919 919  {{apimacro title="GetTicketAttachment Response"}}
920 -LSchema-instance" xmlns="http://acmp.com/GetTicketAttachmentResponse_V1">
931 +LSchema-instance" xmlns="http:~/~/acmp.com/GetTicketAttachmentResponse_V1">
921 921   <ACMP>
922 922   <GetTicketAttachment ActionType="Response" version="1">
923 - <TGetTicketAttachmentResponse_V1 xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
934 + <TGetTicketAttachmentResponse_V1 xmlns:xsi="http:~/~/www.w3.org/2001/XMLSchema-instance">
924 924   <TicketAttachment xsi:type="TTicketAttachment_V1">
925 925   <Id>{59387FFD-B171-47C5-B735-041FA132CA39}</Id>
926 926   <Name>Name</Name>
... ... @@ -949,10 +949,10 @@
949 949  Beim Editieren von Attachments können nur die Felder Description und IsVisibleForWeb editiert werden. Hierbei muss trotzdem die Id und DocumentId angegeben werden, um das zu editierende Attachment zu finden.
950 950  
951 951  {{apimacro title="SaveTicketAttachments Request"}}
952 -<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/SaveTicketAttachmentsRequest_V1">
963 +<ICQL xmlns:xsi="http:~/~/www.w3.org/2001/XMLSchema-instance" xmlns="http:~/~/acmp.com/SaveTicketAttachmentsRequest_V1">
953 953   <ACMP>
954 954   <SaveTicketAttachments ActionType="Request" version="1">
955 - <TSaveTicketAttachmentsRequest_V1 xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
966 + <TSaveTicketAttachmentsRequest_V1 xmlns:xsi="http:~/~/www.w3.org/2001/XMLSchema-instance">
956 956   <TicketID>{59387FFD-B171-47C5-B735-041FA132CA39}</TicketID>
957 957   <Attachments>
958 958   <TTicketAttachment_V1 xsi:type="TTicketAttachment_V1">
... ... @@ -974,10 +974,10 @@
974 974  {{/apimacro}}
975 975  
976 976  {{apimacro title="GetTicketAttachments Response"}}
977 -<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/SaveTicketAttachmentsResponse_V1">
988 +<ICQL xmlns:xsi="http:~/~/www.w3.org/2001/XMLSchema-instance" xmlns="http:~/~/acmp.com/SaveTicketAttachmentsResponse_V1">
978 978   <ACMP>
979 979   <SaveTicketAttachments ActionType="Response" version="1">
980 - <TSaveTicketAttachmentsResponse_V1 xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
991 + <TSaveTicketAttachmentsResponse_V1 xmlns:xsi="http:~/~/www.w3.org/2001/XMLSchema-instance">
981 981   <ResultCode>0</ResultCode>
982 982   <ResultMessage>ResultMessage</ResultMessage>
983 983   </TSaveTicketAttachmentsResponse_V1>
... ... @@ -989,10 +989,10 @@
989 989  = GetTicketComments =
990 990  
991 991  {{apimacro title="GetTicketComments Request"}}
992 -<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/GetTicketCommentsRequest_V1">
1003 +<ICQL xmlns:xsi="http:~/~/www.w3.org/2001/XMLSchema-instance" xmlns="http:~/~/acmp.com/GetTicketCommentsRequest_V1">
993 993   <ACMP>
994 994   <GetTicketComments ActionType="Request" version="1">
995 - <TGetTicketCommentsRequest_V1 xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
1006 + <TGetTicketCommentsRequest_V1 xmlns:xsi="http:~/~/www.w3.org/2001/XMLSchema-instance">
996 996   <TicketID>{59387FFD-B171-47C5-B735-041FA132CA39}</TicketID>
997 997   </TGetTicketCommentsRequest_V1>
998 998   </GetTicketComments>
... ... @@ -1001,10 +1001,10 @@
1001 1001  {{/apimacro}}
1002 1002  
1003 1003  {{apimacro title="GetTicketComments Response"}}
1004 -<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/GetTicketCommentsResponse_V1">
1015 +<ICQL xmlns:xsi="http:~/~/www.w3.org/2001/XMLSchema-instance" xmlns="http:~/~/acmp.com/GetTicketCommentsResponse_V1">
1005 1005   <ACMP>
1006 1006   <GetTicketComments ActionType="Response" version="1">
1007 - <TGetTicketCommentsResponse_V1 xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
1018 + <TGetTicketCommentsResponse_V1 xmlns:xsi="http:~/~/www.w3.org/2001/XMLSchema-instance">
1008 1008   <Comments>
1009 1009   <TTicketComment_V1 xsi:type="TTicketComment_V1">
1010 1010   <ID>{59387FFD-B171-47C5-B735-041FA132CA39}</ID>
... ... @@ -1054,10 +1054,10 @@
1054 1054  = GetTicketComment =
1055 1055  
1056 1056  {{apimacro title="GetTicketComment_V1 Request"}}
1057 -<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/GetTicketCommentRequest_V1">
1068 +<ICQL xmlns:xsi="http:~/~/www.w3.org/2001/XMLSchema-instance" xmlns="http:~/~/acmp.com/GetTicketCommentRequest_V1">
1058 1058   <ACMP>
1059 1059   <GetTicketComment ActionType="Request" version="1">
1060 - <TGetTicketCommentRequest_V1 xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
1071 + <TGetTicketCommentRequest_V1 xmlns:xsi="http:~/~/www.w3.org/2001/XMLSchema-instance">
1061 1061   <CommentId>{59387FFD-B171-47C5-B735-041FA132CA39}</CommentId>
1062 1062   <GetPlainText>false</GetPlainText>
1063 1063   </TGetTicketCommentRequest_V1>
... ... @@ -1067,10 +1067,10 @@
1067 1067  {{/apimacro}}
1068 1068  
1069 1069  {{apimacro title="GetTicketComment_V1 Response"}}
1070 -<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/GetTicketCommentResponse_V1">
1081 +<ICQL xmlns:xsi="http:~/~/www.w3.org/2001/XMLSchema-instance" xmlns="http:~/~/acmp.com/GetTicketCommentResponse_V1">
1071 1071   <ACMP>
1072 1072   <GetTicketComment ActionType="Response" version="1">
1073 - <TGetTicketCommentResponse_V1 xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
1084 + <TGetTicketCommentResponse_V1 xmlns:xsi="http:~/~/www.w3.org/2001/XMLSchema-instance">
1074 1074   <Comment xsi:type="TTicketComment_V2">
1075 1075   <ID>{59387FFD-B171-47C5-B735-041FA132CA39}</ID>
1076 1076   <TicketID>{59387FFD-B171-47C5-B735-041FA132CA39}</TicketID>
... ... @@ -1107,10 +1107,10 @@
1107 1107  {{/apimacro}}
1108 1108  
1109 1109  {{apimacro title="GetTicketComment_V2 Request"}}
1110 -<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/GetTicketCommentRequest_V2">
1121 +<ICQL xmlns:xsi="http:~/~/www.w3.org/2001/XMLSchema-instance" xmlns="http:~/~/acmp.com/GetTicketCommentRequest_V2">
1111 1111   <ACMP>
1112 1112   <GetTicketComment ActionType="Request" version="2">
1113 - <TGetTicketCommentRequest_V2 xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
1124 + <TGetTicketCommentRequest_V2 xmlns:xsi="http:~/~/www.w3.org/2001/XMLSchema-instance">
1114 1114   <CommentId>{59387FFD-B171-47C5-B735-041FA132CA39}</CommentId>
1115 1115   <GetPlainText>false</GetPlainText>
1116 1116   </TGetTicketCommentRequest_V2>
... ... @@ -1120,10 +1120,10 @@
1120 1120  {{/apimacro}}
1121 1121  
1122 1122  {{apimacro title="GetTicketComment_V2 Response"}}
1123 -<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/GetTicketCommentResponse_V2">
1134 +<ICQL xmlns:xsi="http:~/~/www.w3.org/2001/XMLSchema-instance" xmlns="http:~/~/acmp.com/GetTicketCommentResponse_V2">
1124 1124   <ACMP>
1125 1125   <GetTicketComment ActionType="Response" version="2">
1126 - <TGetTicketCommentResponse_V2 xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
1137 + <TGetTicketCommentResponse_V2 xmlns:xsi="http:~/~/www.w3.org/2001/XMLSchema-instance">
1127 1127   <Comment xsi:type="TTicketComment_V3">
1128 1128   <ID>{59387FFD-B171-47C5-B735-041FA132CA39}</ID>
1129 1129   <TicketID>{59387FFD-B171-47C5-B735-041FA132CA39}</TicketID>
... ... @@ -1200,10 +1200,10 @@
1200 1200  * Signature
1201 1201  
1202 1202  {{apimacro title="SaveTicketComment_V1 Request"}}
1203 -<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/SaveTicketCommentRequest_V1">
1214 +<ICQL xmlns:xsi="http:~/~/www.w3.org/2001/XMLSchema-instance" xmlns="http:~/~/acmp.com/SaveTicketCommentRequest_V1">
1204 1204   <ACMP>
1205 1205   <SaveTicketComment ActionType="Request" version="1">
1206 - <TSaveTicketCommentRequest_V1 xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
1217 + <TSaveTicketCommentRequest_V1 xmlns:xsi="http:~/~/www.w3.org/2001/XMLSchema-instance">
1207 1207   <Comment xsi:type="TTicketComment_V2">
1208 1208   <ID>{59387FFD-B171-47C5-B735-041FA132CA39}</ID>
1209 1209   <TicketID>{59387FFD-B171-47C5-B735-041FA132CA39}</TicketID>
... ... @@ -1223,10 +1223,10 @@
1223 1223  {{/apimacro}}
1224 1224  
1225 1225  {{apimacro title="SaveTicketComment_V1 Response"}}
1226 -<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/SaveTicketCommentResponse_V1">
1237 +<ICQL xmlns:xsi="http:~/~/www.w3.org/2001/XMLSchema-instance" xmlns="http:~/~/acmp.com/SaveTicketCommentResponse_V1">
1227 1227   <ACMP>
1228 1228   <SaveTicketComment ActionType="Response" version="1">
1229 - <TSaveTicketCommentResponse_V1 xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
1240 + <TSaveTicketCommentResponse_V1 xmlns:xsi="http:~/~/www.w3.org/2001/XMLSchema-instance">
1230 1230   <ResultCode>0</ResultCode>
1231 1231   <ResultMessage>ResultMessage</ResultMessage>
1232 1232   </TSaveTicketCommentResponse_V1>
... ... @@ -1236,10 +1236,10 @@
1236 1236  {{/apimacro}}
1237 1237  
1238 1238  {{apimacro title="SaveTicketComment_V2 Request"}}
1239 -<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/SaveTicketCommentRequest_V1">
1250 +<ICQL xmlns:xsi="http:~/~/www.w3.org/2001/XMLSchema-instance" xmlns="http:~/~/acmp.com/SaveTicketCommentRequest_V1">
1240 1240   <ACMP>
1241 1241   <SaveTicketComment ActionType="Request" version="2">
1242 - <TSaveTicketCommentRequest_V2 xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
1253 + <TSaveTicketCommentRequest_V2 xmlns:xsi="http:~/~/www.w3.org/2001/XMLSchema-instance">
1243 1243   <Comment xsi:type="TTicketComment_V3">
1244 1244   <ID>{59387FFD-B171-47C5-B735-041FA132CA39}</ID>
1245 1245   <TicketID>{59387FFD-B171-47C5-B735-041FA132CA39}</TicketID>
... ... @@ -1277,10 +1277,10 @@
1277 1277  {{/apimacro}}
1278 1278  
1279 1279  {{apimacro title="SaveTicketComment_V2 Response"}}
1280 -<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/SaveTicketCommentResponse_V2">
1291 +<ICQL xmlns:xsi="http:~/~/www.w3.org/2001/XMLSchema-instance" xmlns="http:~/~/acmp.com/SaveTicketCommentResponse_V2">
1281 1281   <ACMP>
1282 1282   <SaveTicketComment ActionType="Response" version="2">
1283 - <TSaveTicketCommentResponse_V2 xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
1294 + <TSaveTicketCommentResponse_V2 xmlns:xsi="http:~/~/www.w3.org/2001/XMLSchema-instance">
1284 1284   <ResultCode>0</ResultCode>
1285 1285   <ResultMessage>ResultMessage</ResultMessage>
1286 1286   </TSaveTicketCommentResponse_V2>
... ... @@ -1292,10 +1292,10 @@
1292 1292  = GetCommentListOfTicket =
1293 1293  
1294 1294  {{apimacro title="GetCommentListOfTicket Request"}}
1295 -<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/GetCommentListOfTicketRequest_V1">
1306 +<ICQL xmlns:xsi="http:~/~/www.w3.org/2001/XMLSchema-instance" xmlns="http:~/~/acmp.com/GetCommentListOfTicketRequest_V1">
1296 1296   <ACMP>
1297 1297   <GetCommentListOfTicket ActionType="Request" version="1">
1298 - <TGetCommentListOfTicketRequest_V1 xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
1309 + <TGetCommentListOfTicketRequest_V1 xmlns:xsi="http:~/~/www.w3.org/2001/XMLSchema-instance">
1299 1299   <TicketID>{59387FFD-B171-47C5-B735-041FA132CA39}</TicketID>
1300 1300   </TGetCommentListOfTicketRequest_V1>
1301 1301   </GetCommentListOfTicket>
... ... @@ -1304,10 +1304,10 @@
1304 1304  {{/apimacro}}
1305 1305  
1306 1306  {{apimacro title="GetCommentListOfTicket Response"}}
1307 -<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/GetCommentListOfTicketResponse_V1">
1318 +<ICQL xmlns:xsi="http:~/~/www.w3.org/2001/XMLSchema-instance" xmlns="http:~/~/acmp.com/GetCommentListOfTicketResponse_V1">
1308 1308   <ACMP>
1309 1309   <GetCommentListOfTicket ActionType="Response" version="1">
1310 - <TGetCommentListOfTicketResponse_V1 xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
1321 + <TGetCommentListOfTicketResponse_V1 xmlns:xsi="http:~/~/www.w3.org/2001/XMLSchema-instance">
1311 1311   <Comments>
1312 1312   <TTicketCommentInfo_V1 xsi:type="TTicketCommentInfo_V1">
1313 1313   <ID>{59387FFD-B171-47C5-B735-041FA132CA39}</ID>
... ... @@ -1360,4 +1360,1501 @@
1360 1360  
1361 1361  = GetTicketCategoryList =
1362 1362  
1374 +{{apimacro title="GetTicketCategory Request"}}
1375 +<ICQL xmlns:xsi="http:~/~/www.w3.org/2001/XMLSchema-instance" xmlns="http:~/~/acmp.com/GetTicketCategoryListRequest_V1">
1376 + <ACMP>
1377 + <GetTicketCategoryList ActionType="Request" version="1">
1378 + <TGetTicketCategoryListRequest_V1/>
1379 + </GetTicketCategoryList>
1380 + </ACMP>
1381 +</ICQL>
1382 +{{/apimacro}}
1383 +
1384 +{{apimacro title="GetTicketCategory Response"}}
1385 +<ICQL xmlns:xsi="http:~/~/www.w3.org/2001/XMLSchema-instance" xmlns="http:~/~/acmp.com/GetTicketCategoryListResponse_V1">
1386 + <ACMP>
1387 + <GetTicketCategoryList ActionType="Response" version="1">
1388 + <TGetTicketCategoryListResponse_V1 xmlns:xsi="http:~/~/www.w3.org/2001/XMLSchema-instance">
1389 + <Categories>
1390 + <TTicketCategory_V1 xsi:type="TTicketCategory_V1">
1391 + <ID>{59387FFD-B171-47C5-B735-041FA132CA39}</ID>
1392 + <ParentID>{59387FFD-B171-47C5-B735-041FA132CA39}</ParentID>
1393 + <Caption_EN>Caption_EN</Caption_EN>
1394 + <Caption_DE>Caption_DE</Caption_DE>
1395 + </TTicketCategory_V1>
1396 + <TTicketCategory_V1 xsi:type="TTicketCategory_V1">
1397 + <ID>{59387FFD-B171-47C5-B735-041FA132CA39}</ID>
1398 + <ParentID>{59387FFD-B171-47C5-B735-041FA132CA39}</ParentID>
1399 + <Caption_EN>Caption_EN</Caption_EN>
1400 + <Caption_DE>Caption_DE</Caption_DE>
1401 + </TTicketCategory_V1>
1402 + </Categories>
1403 + <ResultCode>0</ResultCode>
1404 + <ResultMessage>ResultMessage</ResultMessage>
1405 + </TGetTicketCategoryListResponse_V1>
1406 + </GetTicketCategoryList>
1407 + </ACMP>
1408 +</ICQL>
1409 +{{/apimacro}}
1410 +
1411 += GetTicketResolutionList =
1412 +
1413 +{{apimacro title="GetTicketResolutionList Request"}}
1414 +<ICQL xmlns:xsi="http:~/~/www.w3.org/2001/XMLSchema-instance" xmlns="http:~/~/acmp.com/GetTicketResolutionListRequest_V1">
1415 + <ACMP>
1416 + <GetTicketResolutionList ActionType="Request" version="1">
1417 + <TGetTicketResolutionListRequest_V1/>
1418 + </GetTicketResolutionList>
1419 + </ACMP>
1420 +</ICQL>
1421 +{{/apimacro}}
1422 +
1423 +{{apimacro title="GetTicketResolutionList Response"}}
1424 +<ICQL xmlns:xsi="http:~/~/www.w3.org/2001/XMLSchema-instance" xmlns="http:~/~/acmp.com/GetTicketResolutionListResponse_V1">
1425 + <ACMP>
1426 + <GetTicketResolutionList ActionType="Response" version="1">
1427 + <TGetTicketResolutionListResponse_V1 xmlns:xsi="http:~/~/www.w3.org/2001/XMLSchema-instance">
1428 + <Resolutions>
1429 + <TTicketResolution_V1 xsi:type="TTicketResolution_V1">
1430 + <ID>{59387FFD-B171-47C5-B735-041FA132CA39}</ID>
1431 + <Quantifier>0</Quantifier>
1432 + <Caption_EN>Caption_EN</Caption_EN>
1433 + <Caption_DE>Caption_DE</Caption_DE>
1434 + <IsDeleted>false</IsDeleted>
1435 + <IsDefaultResolution>false</IsDefaultResolution>
1436 + </TTicketResolution_V1>
1437 + <TTicketResolution_V1 xsi:type="TTicketResolution_V1">
1438 + <ID>{59387FFD-B171-47C5-B735-041FA132CA39}</ID>
1439 + <Quantifier>0</Quantifier>
1440 + <Caption_EN>Caption_EN</Caption_EN>
1441 + <Caption_DE>Caption_DE</Caption_DE>
1442 + <IsDeleted>false</IsDeleted>
1443 + <IsDefaultResolution>false</IsDefaultResolution>
1444 + </TTicketResolution_V1>
1445 + </Resolutions>
1446 + <ResultCode>0</ResultCode>
1447 + <ResultMessage>ResultMessage</ResultMessage>
1448 + </TGetTicketResolutionListResponse_V1>
1449 + </GetTicketResolutionList>
1450 + </ACMP>
1451 +</ICQL>
1452 +{{/apimacro}}
1453 +
1454 += GetTicketListByQuery =
1455 +
1456 +{{apimacro title="GetTicketListByQuery Request"}}
1457 +<ICQL xmlns:xsi="http:~/~/www.w3.org/2001/XMLSchema-instance" xmlns="http:~/~/acmp.com/GetTicketListByQueryRequest_V1">
1458 + <ACMP>
1459 + <GetTicketListByQuery ActionType="Request" version="1">
1460 + <TGetTicketListByQueryRequest_V1 xmlns:xsi="http:~/~/www.w3.org/2001/XMLSchema-instance">
1461 + <QueryId>{59387FFD-B171-47C5-B735-041FA132CA39}</QueryId>
1462 + </TGetTicketListByQueryRequest_V1>
1463 + </GetTicketListByQuery>
1464 + </ACMP>
1465 +</ICQL>
1466 +{{/apimacro}}
1467 +
1468 +{{apimacro title="GetTicketListByQuery Response"}}
1469 +<ICQL xmlns:xsi="http:~/~/www.w3.org/2001/XMLSchema-instance" xmlns="http:~/~/acmp.com/GetTicketListByQueryResponse_V1">
1470 + <ACMP>
1471 + <GetTicketListByQuery ActionType="Response" version="1">
1472 + <TGetTicketListByQueryResponse_V1 xmlns:xsi="http:~/~/www.w3.org/2001/XMLSchema-instance">
1473 + <TicketList>
1474 + <TTicketInfo_V1 xsi:type="TTicketInfo_V1">
1475 + <Id>{59387FFD-B171-47C5-B735-041FA132CA39}</Id>
1476 + <IntTicketId>0</IntTicketId>
1477 + <Title>Title</Title>
1478 + <State xsi:type="TTicketState_V1">
1479 + <Id>{59387FFD-B171-47C5-B735-041FA132CA39}</Id>
1480 + <Caption_de>Caption_de</Caption_de>
1481 + <Caption_en>Caption_en</Caption_en>
1482 + <StateOrder>0</StateOrder>
1483 + </State>
1484 + <ReadState>trsNew</ReadState>
1485 + <EscalationLevel>0</EscalationLevel>
1486 + <Reminder>1899-12-30T00:00:00.000Z</Reminder>
1487 + <Assignee xsi:type="TContactInfo_V1">
1488 + <ID>{59387FFD-B171-47C5-B735-041FA132CA39}</ID>
1489 + <Name>Name</Name>
1490 + <FamilyName>FamilyName</FamilyName>
1491 + <FullName>FullName</FullName>
1492 + <Email>Email</Email>
1493 + <HasPhoneNumber>false</HasPhoneNumber>
1494 + <HasDeleteFlag>false</HasDeleteFlag>
1495 + <IsUser>false</IsUser>
1496 + </Assignee>
1497 + <Contact xsi:type="TContactInfo_V1">
1498 + <ID>{59387FFD-B171-47C5-B735-041FA132CA39}</ID>
1499 + <Name>Name</Name>
1500 + <FamilyName>FamilyName</FamilyName>
1501 + <FullName>FullName</FullName>
1502 + <Email>Email</Email>
1503 + <HasPhoneNumber>false</HasPhoneNumber>
1504 + <HasDeleteFlag>false</HasDeleteFlag>
1505 + <IsUser>false</IsUser>
1506 + </Contact>
1507 + <LastModified>1899-12-30T00:00:00.000Z</LastModified>
1508 + </TTicketInfo_V1>
1509 + <TTicketInfo_V1 xsi:type="TTicketInfo_V1">
1510 + <Id>{59387FFD-B171-47C5-B735-041FA132CA39}</Id>
1511 + <IntTicketId>0</IntTicketId>
1512 + <Title>Title</Title>
1513 + <State xsi:type="TTicketState_V1">
1514 + <Id>{59387FFD-B171-47C5-B735-041FA132CA39}</Id>
1515 + <Caption_de>Caption_de</Caption_de>
1516 + <Caption_en>Caption_en</Caption_en>
1517 + <StateOrder>0</StateOrder>
1518 + </State>
1519 + <ReadState>trsNew</ReadState>
1520 + <EscalationLevel>0</EscalationLevel>
1521 + <Reminder>1899-12-30T00:00:00.000Z</Reminder>
1522 + <Assignee xsi:type="TContactInfo_V1">
1523 + <ID>{59387FFD-B171-47C5-B735-041FA132CA39}</ID>
1524 + <Name>Name</Name>
1525 + <FamilyName>FamilyName</FamilyName>
1526 + <FullName>FullName</FullName>
1527 + <Email>Email</Email>
1528 + <HasPhoneNumber>false</HasPhoneNumber>
1529 + <HasDeleteFlag>false</HasDeleteFlag>
1530 + <IsUser>false</IsUser>
1531 + </Assignee>
1532 + <Contact xsi:type="TContactInfo_V1">
1533 + <ID>{59387FFD-B171-47C5-B735-041FA132CA39}</ID>
1534 + <Name>Name</Name>
1535 + <FamilyName>FamilyName</FamilyName>
1536 + <FullName>FullName</FullName>
1537 + <Email>Email</Email>
1538 + <HasPhoneNumber>false</HasPhoneNumber>
1539 + <HasDeleteFlag>false</HasDeleteFlag>
1540 + <IsUser>false</IsUser>
1541 + </Contact>
1542 + <LastModified>1899-12-30T00:00:00.000Z</LastModified>
1543 + </TTicketInfo_V1>
1544 + </TicketList>
1545 + <ResultCode>0</ResultCode>
1546 + <ResultMessage>ResultMessage</ResultMessage>
1547 + </TGetTicketListByQueryResponse_V1>
1548 + </GetTicketListByQuery>
1549 + </ACMP>
1550 +</ICQL>
1551 +{{/apimacro}}
1552 +
1553 +{{apimacro title="GetTicketListByQuery Request V2"}}
1554 +<ICQL xmlns:xsi="http:~/~/www.w3.org/2001/XMLSchema-instance" xmlns="http:~/~/acmp.com/GetTicketListByQueryRequest_V2">
1555 + <ACMP>
1556 + <GetTicketListByQuery ActionType="Request" version="2">
1557 + <TGetTicketListByQueryRequest_V2 xmlns:xsi="http:~/~/www.w3.org/2001/XMLSchema-instance">
1558 + <QueryId>{59387FFD-B171-47C5-B735-041FA132CA39}</QueryId>
1559 + </TGetTicketListByQueryRequest_V2>
1560 + </GetTicketListByQuery>
1561 + </ACMP>
1562 +</ICQL>
1563 +{{/apimacro}}
1564 +
1565 +{{apimacro title="GetTicketListByQuery Response V2"}}
1566 +<ICQL xmlns:xsi="http:~/~/www.w3.org/2001/XMLSchema-instance" xmlns="http:~/~/acmp.com/GetTicketListByQueryResponse_V2">
1567 + <ACMP>
1568 + <GetTicketListByQuery ActionType="Response" version="2">
1569 + <TGetTicketListByQueryResponse_V2 xmlns:xsi="http:~/~/www.w3.org/2001/XMLSchema-instance">
1570 + <TicketList>
1571 + <TTicketInfo_V2 xsi:type="TTicketInfo_V2">
1572 + <Id>{59387FFD-B171-47C5-B735-041FA132CA39}</Id>
1573 + <IntTicketId>0</IntTicketId>
1574 + <Title>Title</Title>
1575 + <StateId>{59387FFD-B171-47C5-B735-041FA132CA39}</StateId>
1576 + <ReadState>trsNew</ReadState>
1577 + <EscalationId>{59387FFD-B171-47C5-B735-041FA132CA39}</EscalationId>
1578 + <EscalationLevel>0</EscalationLevel>
1579 + <Reminder>1899-12-30T00:00:00.000Z</Reminder>
1580 + <Assignee xsi:type="TAssigneeInfo_V1">
1581 + <Id>{59387FFD-B171-47C5-B735-041FA132CA39}</Id>
1582 + <Name>Name</Name>
1583 + <AssigneeIsGroup>false</AssigneeIsGroup>
1584 + <Roles/>
1585 + </Assignee>
1586 + <Contact xsi:type="TContactInfo_V1">
1587 + <ID>{59387FFD-B171-47C5-B735-041FA132CA39}</ID>
1588 + <Name>Name</Name>
1589 + <FamilyName>FamilyName</FamilyName>
1590 + <FullName>FullName</FullName>
1591 + <Email>Email</Email>
1592 + <HasPhoneNumber>false</HasPhoneNumber>
1593 + <HasDeleteFlag>false</HasDeleteFlag>
1594 + <IsUser>false</IsUser>
1595 + </Contact>
1596 + <LastModified>1899-12-30T00:00:00.000Z</LastModified>
1597 + </TTicketInfo_V2>
1598 + <TTicketInfo_V2 xsi:type="TTicketInfo_V2">
1599 + <Id>{59387FFD-B171-47C5-B735-041FA132CA39}</Id>
1600 + <IntTicketId>0</IntTicketId>
1601 + <Title>Title</Title>
1602 + <StateId>{59387FFD-B171-47C5-B735-041FA132CA39}</StateId>
1603 + <ReadState>trsNew</ReadState>
1604 + <EscalationId>{59387FFD-B171-47C5-B735-041FA132CA39}</EscalationId>
1605 + <EscalationLevel>0</EscalationLevel>
1606 + <Reminder>1899-12-30T00:00:00.000Z</Reminder>
1607 + <Assignee xsi:type="TAssigneeInfo_V1">
1608 + <Id>{59387FFD-B171-47C5-B735-041FA132CA39}</Id>
1609 + <Name>Name</Name>
1610 + <AssigneeIsGroup>false</AssigneeIsGroup>
1611 + <Roles/>
1612 + </Assignee>
1613 + <Contact xsi:type="TContactInfo_V1">
1614 + <ID>{59387FFD-B171-47C5-B735-041FA132CA39}</ID>
1615 + <Name>Name</Name>
1616 + <FamilyName>FamilyName</FamilyName>
1617 + <FullName>FullName</FullName>
1618 + <Email>Email</Email>
1619 + <HasPhoneNumber>false</HasPhoneNumber>
1620 + <HasDeleteFlag>false</HasDeleteFlag>
1621 + <IsUser>false</IsUser>
1622 + </Contact>
1623 + <LastModified>1899-12-30T00:00:00.000Z</LastModified>
1624 + </TTicketInfo_V2>
1625 + </TicketList>
1626 + <ResultCode>0</ResultCode>
1627 + <ResultMessage>ResultMessage</ResultMessage>
1628 + </TGetTicketListByQueryResponse_V2>
1629 + </GetTicketListByQuery>
1630 + </ACMP>
1631 +</ICQL>
1632 +{{/apimacro}}
1633 +
1634 += GetTicketList =
1635 +
1636 +{{apimacro title="GetTicketList Request"}}
1637 +<ICQL xmlns:xsi="http:~/~/www.w3.org/2001/XMLSchema-instance" xmlns="http:~/~/acmp.com/GetTicketListRequest_V1">
1638 + <ACMP>
1639 + <GetTicketList ActionType="Request" version="1">
1640 + <TGetTicketListRequest_V1 xmlns:xsi="http:~/~/www.w3.org/2001/XMLSchema-instance">
1641 + <!-- Filtert folgende Felder: Title, IntTicketID, Contact Name, Assignee Name, Keywords -->
1642 + <FilterText>FilterText</FilterText>
1643 + <StateId>{59387FFD-B171-47C5-B735-041FA132CA39}</StateId>
1644 + <ResolutionId>{59387FFD-B171-47C5-B735-041FA132CA39}</ResolutionId>
1645 + <PriorityId>{59387FFD-B171-47C5-B735-041FA132CA39}</PriorityId>
1646 + <CategoryId>{59387FFD-B171-47C5-B735-041FA132CA39}</CategoryId>
1647 + <ImpactId>{59387FFD-B171-47C5-B735-041FA132CA39}</ImpactId>
1648 + <ContactId>{59387FFD-B171-47C5-B735-041FA132CA39}</ContactId>
1649 + <AssigneeId>{59387FFD-B171-47C5-B735-041FA132CA39}</AssigneeId>
1650 + </TGetTicketListRequest_V1>
1651 + </GetTicketList>
1652 + </ACMP>
1653 +</ICQL>
1654 +{{/apimacro}}
1655 +
1656 +{{apimacro title="GetTicketList Response"}}
1657 +<ICQL xmlns:xsi="http:~/~/www.w3.org/2001/XMLSchema-instance" xmlns="http:~/~/acmp.com/GetTicketListResponse_V1">
1658 + <ACMP>
1659 + <GetTicketList ActionType="Response" version="1">
1660 + <TGetTicketListResponse_V1 xmlns:xsi="http:~/~/www.w3.org/2001/XMLSchema-instance">
1661 + <Tickets>
1662 + <TTicketInfo_V2 xsi:type="TTicketInfo_V2">
1663 + <Id>{59387FFD-B171-47C5-B735-041FA132CA39}</Id>
1664 + <IntTicketId>0</IntTicketId>
1665 + <Title>Title</Title>
1666 + <StateId>{59387FFD-B171-47C5-B735-041FA132CA39}</StateId>
1667 + <ReadState>trsNew</ReadState>
1668 + <EscalationId>{59387FFD-B171-47C5-B735-041FA132CA39}</EscalationId>
1669 + <EscalationLevel>0</EscalationLevel>
1670 + <Reminder>1899-12-30T00:00:00.000Z</Reminder>
1671 + <Assignee xsi:type="TAssigneeInfo_V1">
1672 + <Id>{59387FFD-B171-47C5-B735-041FA132CA39}</Id>
1673 + <Name>Name</Name>
1674 + <AssigneeIsGroup>false</AssigneeIsGroup>
1675 + <Roles/>
1676 + </Assignee>
1677 + <Contact xsi:type="TContactInfo_V1">
1678 + <ID>{59387FFD-B171-47C5-B735-041FA132CA39}</ID>
1679 + <Name>Name</Name>
1680 + <FamilyName>FamilyName</FamilyName>
1681 + <FullName>FullName</FullName>
1682 + <Email>Email</Email>
1683 + <HasPhoneNumber>false</HasPhoneNumber>
1684 + <HasDeleteFlag>false</HasDeleteFlag>
1685 + <IsUser>false</IsUser>
1686 + </Contact>
1687 + <LastModified>1899-12-30T00:00:00.000Z</LastModified>
1688 + </TTicketInfo_V2>
1689 + <TTicketInfo_V2 xsi:type="TTicketInfo_V2">
1690 + <Id>{59387FFD-B171-47C5-B735-041FA132CA39}</Id>
1691 + <IntTicketId>0</IntTicketId>
1692 + <Title>Title</Title>
1693 + <StateId>{59387FFD-B171-47C5-B735-041FA132CA39}</StateId>
1694 + <ReadState>trsNew</ReadState>
1695 + <EscalationId>{59387FFD-B171-47C5-B735-041FA132CA39}</EscalationId>
1696 + <EscalationLevel>0</EscalationLevel>
1697 + <Reminder>1899-12-30T00:00:00.000Z</Reminder>
1698 + <Assignee xsi:type="TAssigneeInfo_V1">
1699 + <Id>{59387FFD-B171-47C5-B735-041FA132CA39}</Id>
1700 + <Name>Name</Name>
1701 + <AssigneeIsGroup>false</AssigneeIsGroup>
1702 + <Roles/>
1703 + </Assignee>
1704 + <Contact xsi:type="TContactInfo_V1">
1705 + <ID>{59387FFD-B171-47C5-B735-041FA132CA39}</ID>
1706 + <Name>Name</Name>
1707 + <FamilyName>FamilyName</FamilyName>
1708 + <FullName>FullName</FullName>
1709 + <Email>Email</Email>
1710 + <HasPhoneNumber>false</HasPhoneNumber>
1711 + <HasDeleteFlag>false</HasDeleteFlag>
1712 + <IsUser>false</IsUser>
1713 + </Contact>
1714 + <LastModified>1899-12-30T00:00:00.000Z</LastModified>
1715 + </TTicketInfo_V2>
1716 + </Tickets>
1717 + <Version>Version</Version>
1718 + <ResultCode>0</ResultCode>
1719 + <ResultMessage>ResultMessage</ResultMessage>
1720 + </TGetTicketListResponse_V1>
1721 + </GetTicketList>
1722 + </ACMP>
1723 +</ICQL>
1724 +{{/apimacro}}
1725 +
1726 += GetTicketListOfAsset =
1727 +
1728 +{{apimacro title="GetTicketListOfAsset Request"}}
1729 +<ICQL xmlns:xsi="http:~/~/www.w3.org/2001/XMLSchema-instance" xmlns="http:~/~/acmp.com/GetTicketListOfAssetRequest_V1">
1730 + <ACMP>
1731 + <GetTicketListOfAsset ActionType="Request" version="1">
1732 + <TGetTicketListOfAssetRequest_V1 xmlns:xsi="http:~/~/www.w3.org/2001/XMLSchema-instance">
1733 + <Id>{59387FFD-B171-47C5-B735-041FA132CA39}</Id>
1734 + </TGetTicketListOfAssetRequest_V1>
1735 + </GetTicketListOfAsset>
1736 + </ACMP>
1737 +</ICQL>
1738 +{{/apimacro}}
1739 +
1740 +{{apimacro title="GetTicketListOfAsset Response"}}
1741 +<?xml version="1.0" encoding="utf-8"?>
1742 +<ICQL xmlns:xsi="http:~/~/www.w3.org/2001/XMLSchema-instance" xmlns="http:~/~/acmp.com/GetTicketListOfAssetResponse_V1">
1743 + <ACMP>
1744 + <GetTicketListOfAsset ActionType="Response" version="1">
1745 + <TGetTicketListOfAssetResponse_V1 xmlns:xsi="http:~/~/www.w3.org/2001/XMLSchema-instance">
1746 + <Tickets>
1747 + <TTicketInfo_V2 xsi:type="TTicketInfo_V2">
1748 + <Id>{59387FFD-B171-47C5-B735-041FA132CA39}</Id>
1749 + <IntTicketId>0</IntTicketId>
1750 + <Title>Title</Title>
1751 + <StateId>{59387FFD-B171-47C5-B735-041FA132CA39}</StateId>
1752 + <ReadState>trsNew</ReadState>
1753 + <EscalationId>{59387FFD-B171-47C5-B735-041FA132CA39}</EscalationId>
1754 + <EscalationLevel>0</EscalationLevel>
1755 + <Reminder>1899-12-30T00:00:00.000Z</Reminder>
1756 + <Assignee xsi:type="TAssigneeInfo_V1">
1757 + <Id>{59387FFD-B171-47C5-B735-041FA132CA39}</Id>
1758 + <Name>Name</Name>
1759 + <AssigneeIsGroup>false</AssigneeIsGroup>
1760 + <Roles/>
1761 + </Assignee>
1762 + <Contact xsi:type="TContactInfo_V1">
1763 + <ID>{59387FFD-B171-47C5-B735-041FA132CA39}</ID>
1764 + <Name>Name</Name>
1765 + <FamilyName>FamilyName</FamilyName>
1766 + <FullName>FullName</FullName>
1767 + <Email>Email</Email>
1768 + <HasPhoneNumber>false</HasPhoneNumber>
1769 + <HasDeleteFlag>false</HasDeleteFlag>
1770 + <IsUser>false</IsUser>
1771 + </Contact>
1772 + <LastModified>1899-12-30T00:00:00.000Z</LastModified>
1773 + </TTicketInfo_V2>
1774 + <TTicketInfo_V2 xsi:type="TTicketInfo_V2">
1775 + <Id>{59387FFD-B171-47C5-B735-041FA132CA39}</Id>
1776 + <IntTicketId>0</IntTicketId>
1777 + <Title>Title</Title>
1778 + <StateId>{59387FFD-B171-47C5-B735-041FA132CA39}</StateId>
1779 + <ReadState>trsNew</ReadState>
1780 + <EscalationId>{59387FFD-B171-47C5-B735-041FA132CA39}</EscalationId>
1781 + <EscalationLevel>0</EscalationLevel>
1782 + <Reminder>1899-12-30T00:00:00.000Z</Reminder>
1783 + <Assignee xsi:type="TAssigneeInfo_V1">
1784 + <Id>{59387FFD-B171-47C5-B735-041FA132CA39}</Id>
1785 + <Name>Name</Name>
1786 + <AssigneeIsGroup>false</AssigneeIsGroup>
1787 + <Roles/>
1788 + </Assignee>
1789 + <Contact xsi:type="TContactInfo_V1">
1790 + <ID>{59387FFD-B171-47C5-B735-041FA132CA39}</ID>
1791 + <Name>Name</Name>
1792 + <FamilyName>FamilyName</FamilyName>
1793 + <FullName>FullName</FullName>
1794 + <Email>Email</Email>
1795 + <HasPhoneNumber>false</HasPhoneNumber>
1796 + <HasDeleteFlag>false</HasDeleteFlag>
1797 + <IsUser>false</IsUser>
1798 + </Contact>
1799 + <LastModified>1899-12-30T00:00:00.000Z</LastModified>
1800 + </TTicketInfo_V2>
1801 + </Tickets>
1802 + <ResultCode>0</ResultCode>
1803 + <ResultMessage>ResultMessage</ResultMessage>
1804 + </TGetTicketListOfAssetResponse_V1>
1805 + </GetTicketListOfAsset>
1806 + </ACMP>
1807 +</ICQL>
1808 +{{/apimacro}}
1809 +
1810 += GetLinkedTicketsOfTicket =
1811 +
1812 +{{apimacro title="GetLinkedTicketsOfTicket Request"}}
1813 +<ICQL xmlns:xsi="http:~/~/www.w3.org/2001/XMLSchema-instance" xmlns="http:~/~/acmp.com/GetLinkedTicketsOfTicketRequest_V1">
1814 + <ACMP>
1815 + <GetLinkedTicketsOfTicket ActionType="Request" version="1">
1816 + <TGetLinkedTicketsOfTicketRequest_V1 xmlns:xsi="http:~/~/www.w3.org/2001/XMLSchema-instance">
1817 + <TicketId>{59387FFD-B171-47C5-B735-041FA132CA39}</TicketId>
1818 + </TGetLinkedTicketsOfTicketRequest_V1>
1819 + </GetLinkedTicketsOfTicket>
1820 + </ACMP>
1821 +</ICQL>
1822 +{{/apimacro}}
1823 +
1824 +{{apimacro title="GetLinkedTicketsOfTicket Response"}}
1825 +<ICQL xmlns:xsi="http:~/~/www.w3.org/2001/XMLSchema-instance" xmlns="http:~/~/acmp.com/GetLinkedTicketsOfTicketResponse_V1">
1826 + <ACMP>
1827 + <GetLinkedTicketsOfTicket ActionType="Response" version="1">
1828 + <TGetLinkedTicketsOfTicketResponse_V1 xmlns:xsi="http:~/~/www.w3.org/2001/XMLSchema-instance">
1829 + <Tickets>
1830 + <TTicketInfo_V2 xsi:type="TTicketInfo_V2">
1831 + <Id>{59387FFD-B171-47C5-B735-041FA132CA39}</Id>
1832 + <IntTicketId>0</IntTicketId>
1833 + <Title>Title</Title>
1834 + <StateId>{59387FFD-B171-47C5-B735-041FA132CA39}</StateId>
1835 + <ReadState>trsNew</ReadState>
1836 + <EscalationId>{59387FFD-B171-47C5-B735-041FA132CA39}</EscalationId>
1837 + <EscalationLevel>0</EscalationLevel>
1838 + <Reminder>1899-12-30T00:00:00.000Z</Reminder>
1839 + <Assignee xsi:type="TAssigneeInfo_V1">
1840 + <Id>{59387FFD-B171-47C5-B735-041FA132CA39}</Id>
1841 + <Name>Name</Name>
1842 + <AssigneeIsGroup>false</AssigneeIsGroup>
1843 + <Roles/>
1844 + </Assignee>
1845 + <Contact xsi:type="TContactInfo_V1">
1846 + <ID>{59387FFD-B171-47C5-B735-041FA132CA39}</ID>
1847 + <Name>Name</Name>
1848 + <FamilyName>FamilyName</FamilyName>
1849 + <FullName>FullName</FullName>
1850 + <Email>Email</Email>
1851 + <HasPhoneNumber>false</HasPhoneNumber>
1852 + <HasDeleteFlag>false</HasDeleteFlag>
1853 + <IsUser>false</IsUser>
1854 + </Contact>
1855 + <LastModified>1899-12-30T00:00:00.000Z</LastModified>
1856 + </TTicketInfo_V2>
1857 + <TTicketInfo_V2 xsi:type="TTicketInfo_V2">
1858 + <Id>{59387FFD-B171-47C5-B735-041FA132CA39}</Id>
1859 + <IntTicketId>0</IntTicketId>
1860 + <Title>Title</Title>
1861 + <StateId>{59387FFD-B171-47C5-B735-041FA132CA39}</StateId>
1862 + <ReadState>trsNew</ReadState>
1863 + <EscalationId>{59387FFD-B171-47C5-B735-041FA132CA39}</EscalationId>
1864 + <EscalationLevel>0</EscalationLevel>
1865 + <Reminder>1899-12-30T00:00:00.000Z</Reminder>
1866 + <Assignee xsi:type="TAssigneeInfo_V1">
1867 + <Id>{59387FFD-B171-47C5-B735-041FA132CA39}</Id>
1868 + <Name>Name</Name>
1869 + <AssigneeIsGroup>false</AssigneeIsGroup>
1870 + <Roles/>
1871 + </Assignee>
1872 + <Contact xsi:type="TContactInfo_V1">
1873 + <ID>{59387FFD-B171-47C5-B735-041FA132CA39}</ID>
1874 + <Name>Name</Name>
1875 + <FamilyName>FamilyName</FamilyName>
1876 + <FullName>FullName</FullName>
1877 + <Email>Email</Email>
1878 + <HasPhoneNumber>false</HasPhoneNumber>
1879 + <HasDeleteFlag>false</HasDeleteFlag>
1880 + <IsUser>false</IsUser>
1881 + </Contact>
1882 + <LastModified>1899-12-30T00:00:00.000Z</LastModified>
1883 + </TTicketInfo_V2>
1884 + </Tickets>
1885 + <ResultCode>0</ResultCode>
1886 + <ResultMessage>ResultMessage</ResultMessage>
1887 + </TGetLinkedTicketsOfTicketResponse_V1>
1888 + </GetLinkedTicketsOfTicket>
1889 + </ACMP>
1890 +</ICQL>
1891 +{{/apimacro}}
1892 +
1893 += GetHelpdeskSettings =
1894 +
1895 +{{apimacro title="GetHelpdeskSettings Request"}}
1896 +<ICQL xmlns:xsi="http:~/~/www.w3.org/2001/XMLSchema-instance" xmlns="http:~/~/acmp.com/GetHelpdeskSettingsRequest_V1">
1897 + <ACMP>
1898 + <GetHelpdeskSettings ActionType="Request" version="1">
1899 + <TGetHelpdeskSettingsRequest_V1/>
1900 + </GetHelpdeskSettings>
1901 + </ACMP>
1902 +</ICQL>
1903 +{{/apimacro}}
1904 +
1905 +{{apimacro title="GetHelpdeskSettings Response"}}
1906 +<ICQL xmlns:xsi="http:~/~/www.w3.org/2001/XMLSchema-instance" xmlns="http:~/~/acmp.com/GetHelpdeskSettingsResponse_V1">
1907 + <ACMP>
1908 + <GetHelpdeskSettings ActionType="Response" version="1">
1909 + <TGetHelpdeskSettingsResponse_V1 xmlns:xsi="http:~/~/www.w3.org/2001/XMLSchema-instance">
1910 + <HelpdeskSettings xsi:type="THelpdeskSettings_V1">
1911 + <Categories>
1912 + <TTicketCategory_V1 xsi:type="TTicketCategory_V1">
1913 + <ID>{59387FFD-B171-47C5-B735-041FA132CA39}</ID>
1914 + <ParentID>{59387FFD-B171-47C5-B735-041FA132CA39}</ParentID>
1915 + <Caption_EN>Caption_EN</Caption_EN>
1916 + <Caption_DE>Caption_DE</Caption_DE>
1917 + </TTicketCategory_V1>
1918 + <TTicketCategory_V1 xsi:type="TTicketCategory_V1">
1919 + <ID>{59387FFD-B171-47C5-B735-041FA132CA39}</ID>
1920 + <ParentID>{59387FFD-B171-47C5-B735-041FA132CA39}</ParentID>
1921 + <Caption_EN>Caption_EN</Caption_EN>
1922 + <Caption_DE>Caption_DE</Caption_DE>
1923 + </TTicketCategory_V1>
1924 + </Categories>
1925 + <Impacts>
1926 + <TTicketImpact_V1 xsi:type="TTicketImpact_V1">
1927 + <Id>{59387FFD-B171-47C5-B735-041FA132CA39}</Id>
1928 + <Caption_DE>Caption_DE</Caption_DE>
1929 + <Caption_EN>Caption_EN</Caption_EN>
1930 + </TTicketImpact_V1>
1931 + <TTicketImpact_V1 xsi:type="TTicketImpact_V1">
1932 + <Id>{59387FFD-B171-47C5-B735-041FA132CA39}</Id>
1933 + <Caption_DE>Caption_DE</Caption_DE>
1934 + <Caption_EN>Caption_EN</Caption_EN>
1935 + </TTicketImpact_V1>
1936 + </Impacts>
1937 + <States>
1938 + <TTicketState_V1 xsi:type="TTicketState_V1">
1939 + <Id>{59387FFD-B171-47C5-B735-041FA132CA39}</Id>
1940 + <Caption_de>Caption_de</Caption_de>
1941 + <Caption_en>Caption_en</Caption_en>
1942 + <StateOrder>0</StateOrder>
1943 + </TTicketState_V1>
1944 + <TTicketState_V1 xsi:type="TTicketState_V1">
1945 + <Id>{59387FFD-B171-47C5-B735-041FA132CA39}</Id>
1946 + <Caption_de>Caption_de</Caption_de>
1947 + <Caption_en>Caption_en</Caption_en>
1948 + <StateOrder>0</StateOrder>
1949 + </TTicketState_V1>
1950 + </States>
1951 + <EnableResolution>false</EnableResolution>
1952 + <Resolutions>
1953 + <TTicketResolution_V1 xsi:type="TTicketResolution_V1">
1954 + <ID>{59387FFD-B171-47C5-B735-041FA132CA39}</ID>
1955 + <Quantifier>0</Quantifier>
1956 + <Caption_EN>Caption_EN</Caption_EN>
1957 + <Caption_DE>Caption_DE</Caption_DE>
1958 + <IsDeleted>false</IsDeleted>
1959 + <IsDefaultResolution>false</IsDefaultResolution>
1960 + </TTicketResolution_V1>
1961 + <TTicketResolution_V1 xsi:type="TTicketResolution_V1">
1962 + <ID>{59387FFD-B171-47C5-B735-041FA132CA39}</ID>
1963 + <Quantifier>0</Quantifier>
1964 + <Caption_EN>Caption_EN</Caption_EN>
1965 + <Caption_DE>Caption_DE</Caption_DE>
1966 + <IsDeleted>false</IsDeleted>
1967 + <IsDefaultResolution>false</IsDefaultResolution>
1968 + </TTicketResolution_V1>
1969 + </Resolutions>
1970 + <Priorities>
1971 + <TTicketPriority_V1 xsi:type="TTicketPriority_V1">
1972 + <Priority>0</Priority>
1973 + <Caption_DE>Caption_DE</Caption_DE>
1974 + <Caption_EN>Caption_EN</Caption_EN>
1975 + </TTicketPriority_V1>
1976 + <TTicketPriority_V1 xsi:type="TTicketPriority_V1">
1977 + <Priority>0</Priority>
1978 + <Caption_DE>Caption_DE</Caption_DE>
1979 + <Caption_EN>Caption_EN</Caption_EN>
1980 + </TTicketPriority_V1>
1981 + </Priorities>
1982 + <MaxAttachmentSize>0</MaxAttachmentSize>
1983 + <NeedCommentToClose>false</NeedCommentToClose>
1984 + <TextModules>
1985 + <TTicketTextModule_V1 xsi:type="TTicketTextModule_V1">
1986 + <Id>{59387FFD-B171-47C5-B735-041FA132CA39}</Id>
1987 + <Name>Name</Name>
1988 + <Text>Text</Text>
1989 + <ParentId>{59387FFD-B171-47C5-B735-041FA132CA39}</ParentId>
1990 + <Path>Path</Path>
1991 + </TTicketTextModule_V1>
1992 + <TTicketTextModule_V1 xsi:type="TTicketTextModule_V1">
1993 + <Id>{59387FFD-B171-47C5-B735-041FA132CA39}</Id>
1994 + <Name>Name</Name>
1995 + <Text>Text</Text>
1996 + <ParentId>{59387FFD-B171-47C5-B735-041FA132CA39}</ParentId>
1997 + <Path>Path</Path>
1998 + </TTicketTextModule_V1>
1999 + </TextModules>
2000 + <TimeTrackingEnabled>false</TimeTrackingEnabled>
2001 + <ShowTimeTrackingDialogForNewComments>false</ShowTimeTrackingDialogForNewComments>
2002 + <TimeFrameRequiredToCloseTicket>false</TimeFrameRequiredToCloseTicket>
2003 + </HelpdeskSettings>
2004 + <Version>Version</Version>
2005 + <ResultCode>0</ResultCode>
2006 + <ResultMessage>ResultMessage</ResultMessage>
2007 + </TGetHelpdeskSettingsResponse_V1>
2008 + </GetHelpdeskSettings>
2009 + </ACMP>
2010 +</ICQL>
2011 +{{/apimacro}}
2012 +
2013 +{{apimacro title="GetHelpdeskSettings Request"}}
2014 +<ICQL xmlns:xsi="http:~/~/www.w3.org/2001/XMLSchema-instance" xmlns="http:~/~/acmp.com/GetHelpdeskSettingsRequest_V2">
2015 + <ACMP>
2016 + <GetHelpdeskSettings ActionType="Request" version="2">
2017 + <TGetHelpdeskSettingsRequest_V2/>
2018 + </GetHelpdeskSettings>
2019 + </ACMP>
2020 +</ICQL>
2021 +{{/apimacro}}
2022 +
2023 +{{apimacro title="GetHelpdeskSettings Response"}}
2024 +<ICQL xmlns:xsi="http:~/~/www.w3.org/2001/XMLSchema-instance" xmlns="http:~/~/acmp.com/GetHelpdeskSettingsResponse_V2">
2025 + <ACMP>
2026 + <GetHelpdeskSettings ActionType="Response" version="2">
2027 + <TGetHelpdeskSettingsResponse_V2 xmlns:xsi="http:~/~/www.w3.org/2001/XMLSchema-instance">
2028 + <HelpdeskSettings xsi:type="THelpdeskSettings_V2">
2029 + <Categories>
2030 + <TTicketCategory_V1 xsi:type="TTicketCategory_V1">
2031 + <ID>{59387FFD-B171-47C5-B735-041FA132CA39}</ID>
2032 + <ParentID>{59387FFD-B171-47C5-B735-041FA132CA39}</ParentID>
2033 + <Caption_EN>Caption_EN</Caption_EN>
2034 + <Caption_DE>Caption_DE</Caption_DE>
2035 + </TTicketCategory_V1>
2036 + <TTicketCategory_V1 xsi:type="TTicketCategory_V1">
2037 + <ID>{59387FFD-B171-47C5-B735-041FA132CA39}</ID>
2038 + <ParentID>{59387FFD-B171-47C5-B735-041FA132CA39}</ParentID>
2039 + <Caption_EN>Caption_EN</Caption_EN>
2040 + <Caption_DE>Caption_DE</Caption_DE>
2041 + </TTicketCategory_V1>
2042 + </Categories>
2043 + <Impacts>
2044 + <TTicketImpact_V1 xsi:type="TTicketImpact_V1">
2045 + <Id>{59387FFD-B171-47C5-B735-041FA132CA39}</Id>
2046 + <Caption_DE>Caption_DE</Caption_DE>
2047 + <Caption_EN>Caption_EN</Caption_EN>
2048 + </TTicketImpact_V1>
2049 + <TTicketImpact_V1 xsi:type="TTicketImpact_V1">
2050 + <Id>{59387FFD-B171-47C5-B735-041FA132CA39}</Id>
2051 + <Caption_DE>Caption_DE</Caption_DE>
2052 + <Caption_EN>Caption_EN</Caption_EN>
2053 + </TTicketImpact_V1>
2054 + </Impacts>
2055 + <States>
2056 + <TTicketState_V1 xsi:type="TTicketState_V1">
2057 + <Id>{59387FFD-B171-47C5-B735-041FA132CA39}</Id>
2058 + <Caption_de>Caption_de</Caption_de>
2059 + <Caption_en>Caption_en</Caption_en>
2060 + <StateOrder>0</StateOrder>
2061 + </TTicketState_V1>
2062 + <TTicketState_V1 xsi:type="TTicketState_V1">
2063 + <Id>{59387FFD-B171-47C5-B735-041FA132CA39}</Id>
2064 + <Caption_de>Caption_de</Caption_de>
2065 + <Caption_en>Caption_en</Caption_en>
2066 + <StateOrder>0</StateOrder>
2067 + </TTicketState_V1>
2068 + </States>
2069 + <EnableResolution>false</EnableResolution>
2070 + <Resolutions>
2071 + <TTicketResolution_V1 xsi:type="TTicketResolution_V1">
2072 + <ID>ID</ID>
2073 + <Quantifier>0</Quantifier>
2074 + <Caption_EN>Caption_EN</Caption_EN>
2075 + <Caption_DE>Caption_DE</Caption_DE>
2076 + <IsDeleted>false</IsDeleted>
2077 + <IsDefaultResolution>false</IsDefaultResolution>
2078 + </TTicketResolution_V1>
2079 + <TTicketResolution_V1 xsi:type="TTicketResolution_V1">
2080 + <ID>ID</ID>
2081 + <Quantifier>0</Quantifier>
2082 + <Caption_EN>Caption_EN</Caption_EN>
2083 + <Caption_DE>Caption_DE</Caption_DE>
2084 + <IsDeleted>false</IsDeleted>
2085 + <IsDefaultResolution>false</IsDefaultResolution>
2086 + </TTicketResolution_V1>
2087 + </Resolutions>
2088 + <Priorities>
2089 + <TTicketPriority_V1 xsi:type="TTicketPriority_V1">
2090 + <Priority>0</Priority>
2091 + <Caption_DE>Caption_DE</Caption_DE>
2092 + <Caption_EN>Caption_EN</Caption_EN>
2093 + </TTicketPriority_V1>
2094 + <TTicketPriority_V1 xsi:type="TTicketPriority_V1">
2095 + <Priority>0</Priority>
2096 + <Caption_DE>Caption_DE</Caption_DE>
2097 + <Caption_EN>Caption_EN</Caption_EN>
2098 + </TTicketPriority_V1>
2099 + </Priorities>
2100 + <MaxAttachmentSize>0</MaxAttachmentSize>
2101 + <NeedCommentToClose>false</NeedCommentToClose>
2102 + <TextModules>
2103 + <TTicketTextModule_V1 xsi:type="TTicketTextModule_V1">
2104 + <Id>{59387FFD-B171-47C5-B735-041FA132CA39}</Id>
2105 + <Name>Name</Name>
2106 + <Text>Text</Text>
2107 + <ParentId>{59387FFD-B171-47C5-B735-041FA132CA39}</ParentId>
2108 + <Path>Path</Path>
2109 + <FullPath>FullPath</FullPath>
2110 + </TTicketTextModule_V1>
2111 + <TTicketTextModule_V1 xsi:type="TTicketTextModule_V1">
2112 + <Id>{59387FFD-B171-47C5-B735-041FA132CA39}</Id>
2113 + <Name>Name</Name>
2114 + <Text>Text</Text>
2115 + <ParentId>{59387FFD-B171-47C5-B735-041FA132CA39}</ParentId>
2116 + <Path>Path</Path>
2117 + <FullPath>FullPath</FullPath>
2118 + </TTicketTextModule_V1>
2119 + </TextModules>
2120 + <TimeTrackingEnabled>false</TimeTrackingEnabled>
2121 + <ShowTimeTrackingDialogForNewComments>false</ShowTimeTrackingDialogForNewComments>
2122 + <TimeFrameRequiredToCloseTicket>false</TimeFrameRequiredToCloseTicket>
2123 + <MandatoryCustomFields>
2124 + <string>Value 1</string>
2125 + <string>Value 2</string>
2126 + </MandatoryCustomFields>
2127 + <IsTicketKeywordsMandatory>false</IsTicketKeywordsMandatory>
2128 + </HelpdeskSettings>
2129 + <Version>{59387FFD-B171-47C5-B735-041FA132CA39}</Version>
2130 + <ResultCode>0</ResultCode>
2131 + <ResultMessage>ResultMessage</ResultMessage>
2132 + </TGetHelpdeskSettingsResponse_V2>
2133 + </GetHelpdeskSettings>
2134 + </ACMP>
2135 +</ICQL>
2136 +{{/apimacro}}
2137 +
2138 += GetAssigneeList =
2139 +
2140 +{{apimacro title="GetAssigneeList Request"}}
2141 +<ICQL xmlns:xsi="http:~/~/www.w3.org/2001/XMLSchema-instance" xmlns="http:~/~/acmp.com/GetAssigneeListRequest_V1">
2142 + <ACMP>
2143 + <GetAssigneeList ActionType="Request" version="1">
2144 + <TGetAssigneeListRequest_V1/>
2145 + </GetAssigneeList>
2146 + </ACMP>
2147 +</ICQL>
2148 +{{/apimacro}}
2149 +
2150 +{{apimacro title="GetAssigneeList Response"}}
2151 +<ICQL xmlns:xsi="http:~/~/www.w3.org/2001/XMLSchema-instance" xmlns="http:~/~/acmp.com/GetAssigneeListResponse_V1">
2152 + <ACMP>
2153 + <GetAssigneeList ActionType="Response" version="1">
2154 + <TGetAssigneeListResponse_V1 xmlns:xsi="http:~/~/www.w3.org/2001/XMLSchema-instance">
2155 + <Assignees>
2156 + <TAssigneeInfo_V1 xsi:type="TAssigneeInfo_V1">
2157 + <Id>{59387FFD-B171-47C5-B735-041FA132CA39}</Id>
2158 + <Name>Name</Name>
2159 + <AssigneeIsGroup>false</AssigneeIsGroup>
2160 + <Roles/>
2161 + </TAssigneeInfo_V1>
2162 + <TAssigneeInfo_V1 xsi:type="TAssigneeInfo_V1">
2163 + <Id>{59387FFD-B171-47C5-B735-041FA132CA39}</Id>
2164 + <Name>Name</Name>
2165 + <AssigneeIsGroup>false</AssigneeIsGroup>
2166 + <Roles/>
2167 + </TAssigneeInfo_V1>
2168 + </Assignees>
2169 + <Version>Version</Version>
2170 + <ResultCode>0</ResultCode>
2171 + <ResultMessage>ResultMessage</ResultMessage>
2172 + </TGetAssigneeListResponse_V1>
2173 + </GetAssigneeList>
2174 + </ACMP>
2175 +</ICQL>
2176 +{{/apimacro}}
2177 +
2178 += SaveReminderOfTicket =
2179 +
2180 +{{apimacro title="SaveReminderOfTicket Request"}}
2181 +<ICQL xmlns:xsi="http:~/~/www.w3.org/2001/XMLSchema-instance" xmlns="http:~/~/acmp.com/SaveReminderOfTicketRequest_V1">
2182 + <ACMP>
2183 + <SaveReminderOfTicket ActionType="Request" version="1">
2184 + <TSaveReminderOfTicketRequest_V1 xmlns:xsi="http:~/~/www.w3.org/2001/XMLSchema-instance">
2185 + <TicketId>{59387FFD-B171-47C5-B735-041FA132CA39}</TicketId>
2186 + <Reminder xsi:type="TTicketResubmission_V1">
2187 + <Subject>Subject</Subject>
2188 + <Content>Content</Content>
2189 + <ExpirationDate>1899-12-30T00:00:00.000Z</ExpirationDate>
2190 + </Reminder>
2191 + </TSaveReminderOfTicketRequest_V1>
2192 + </SaveReminderOfTicket>
2193 + </ACMP>
2194 +</ICQL>
2195 +{{/apimacro}}
2196 +
2197 +{{apimacro title="SaveReminderOfTicket Response"}}
2198 +<ICQL xmlns:xsi="http:~/~/www.w3.org/2001/XMLSchema-instance" xmlns="http:~/~/acmp.com/SaveReminderOfTicketResponse_V1">
2199 + <ACMP>
2200 + <SaveReminderOfTicket ActionType="Response" version="1">
2201 + <TSaveReminderOfTicketResponse_V1 xmlns:xsi="http:~/~/www.w3.org/2001/XMLSchema-instance">
2202 + <ResultCode>0</ResultCode>
2203 + <ResultMessage>ResultMessage</ResultMessage>
2204 + </TSaveReminderOfTicketResponse_V1>
2205 + </SaveReminderOfTicket>
2206 + </ACMP>
2207 +</ICQL>
2208 +{{/apimacro}}
2209 +
2210 += DeleteReminderOfTicket =
2211 +
2212 +{{apimacro title="DeleteReminderOfTicket Request"}}
2213 +<ICQL xmlns:xsi="http:~/~/www.w3.org/2001/XMLSchema-instance" xmlns="http:~/~/acmp.com/DeleteReminderOfTicketRequest_V1">
2214 + <ACMP>
2215 + <DeleteReminderOfTicket ActionType="Request" version="1">
2216 + <TDeleteReminderOfTicketRequest_V1 xmlns:xsi="http:~/~/www.w3.org/2001/XMLSchema-instance">
2217 + <TicketId>{59387FFD-B171-47C5-B735-041FA132CA39}</TicketId>
2218 + </TDeleteReminderOfTicketRequest_V1>
2219 + </DeleteReminderOfTicket>
2220 + </ACMP>
2221 +</ICQL>
2222 +{{/apimacro}}
2223 +
2224 +{{apimacro title="DeleteReminderOfTicket Response"}}
2225 +<ICQL xmlns:xsi="http:~/~/www.w3.org/2001/XMLSchema-instance" xmlns="http:~/~/acmp.com/DeleteReminderOfTicketResponse_V1">
2226 + <ACMP>
2227 + <DeleteReminderOfTicket ActionType="Response" version="1">
2228 + <TDeleteReminderOfTicketResponse_V1 xmlns:xsi="http:~/~/www.w3.org/2001/XMLSchema-instance">
2229 + <ResultCode>0</ResultCode>
2230 + <ResultMessage>ResultMessage</ResultMessage>
2231 + </TDeleteReminderOfTicketResponse_V1>
2232 + </DeleteReminderOfTicket>
2233 + </ACMP>
2234 +</ICQL>
2235 +{{/apimacro}}
2236 +
2237 += SaveTicketWorkingTime =
2238 +
2239 +{{apimacro title="SaveTicketWorkingTime Request"}}
2240 +<ICQL xmlns:xsi="http:~/~/www.w3.org/2001/XMLSchema-instance" xmlns="http:~/~/acmp.com/SaveTicketWorkingTimeRequest_V1">
2241 + <ACMP>
2242 + <SaveTicketWorkingTime ActionType="Request" version="1">
2243 + <TSaveTicketWorkingTimeRequest_V1 xmlns:xsi="http:~/~/www.w3.org/2001/XMLSchema-instance">
2244 + <TicketID>{59387FFD-B171-47C5-B735-041FA132CA39}</TicketID>
2245 + <WorkingTime xsi:type="TTicketWorkingTime_V1">
2246 + <ID>{59387FFD-B171-47C5-B735-041FA132CA39}</ID>
2247 + <StartDate>1899-12-30T00:00:00.000Z</StartDate>
2248 + <EndDate>1899-12-30T00:00:00.000Z</EndDate>
2249 + <Description>Description</Description>
2250 + <Executor xsi:type="TContactInfo_V1">
2251 + <ID>{C5A168B5-5994-4114-AAA6-F48BA2B5C092}</ID>
2252 + </Executor>
2253 + </WorkingTime>
2254 + </TSaveTicketWorkingTimeRequest_V1>
2255 + </SaveTicketWorkingTime>
2256 + </ACMP>
2257 +</ICQL>
2258 +{{/apimacro}}
2259 +
2260 +{{apimacro title="SaveTicketWorkingTime Response"}}
2261 +<ICQL xmlns:xsi="http:~/~/www.w3.org/2001/XMLSchema-instance" xmlns="http:~/~/acmp.com/SaveTicketWorkingTimeResponse_V1">
2262 + <ACMP>
2263 + <SaveTicketWorkingTime ActionType="Response" version="1">
2264 + <TSaveTicketWorkingTimeResponse_V1 xmlns:xsi="http:~/~/www.w3.org/2001/XMLSchema-instance">
2265 + <ResultCode>0</ResultCode>
2266 + <ResultMessage>ResultMessage</ResultMessage>
2267 + </TSaveTicketWorkingTimeResponse_V1>
2268 + </SaveTicketWorkingTime>
2269 + </ACMP>
2270 +</ICQL>
2271 +{{/apimacro}}
2272 +
2273 += GetTicketWorkingTimeList =
2274 +
2275 +{{apimacro title="GetTicketWorkingTimeList Request"}}
2276 +<ICQL xmlns:xsi="http:~/~/www.w3.org/2001/XMLSchema-instance" xmlns="http:~/~/acmp.com/GetTicketWorkingTimeListRequest_V1">
2277 + <ACMP>
2278 + <GetTicketWorkingTimeList ActionType="Request" version="1">
2279 + <TGetTicketWorkingTimeListRequest_V1 xmlns:xsi="http:~/~/www.w3.org/2001/XMLSchema-instance">
2280 + <TicketId>TicketId</TicketId>
2281 + </TGetTicketWorkingTimeListRequest_V1>
2282 + </GetTicketWorkingTimeList>
2283 + </ACMP>
2284 +</ICQL>
2285 +{{/apimacro}}
2286 +
2287 +{{apimacro title="GetTicketWorkingTimeList Response"}}
2288 +<ICQL xmlns:xsi="http:~/~/www.w3.org/2001/XMLSchema-instance" xmlns="http:~/~/acmp.com/GetTicketWorkingTimeListResponse_V1">
2289 + <ACMP>
2290 + <GetTicketWorkingTimeList ActionType="Response" version="1">
2291 + <TGetTicketWorkingTimeListResponse_V1 xmlns:xsi="http:~/~/www.w3.org/2001/XMLSchema-instance">
2292 + <WorkingTimeList>
2293 + <TTicketWorkingTime_V1 xsi:type="TTicketWorkingTime_V1">
2294 + <ID>{59387FFD-B171-47C5-B735-041FA132CA39}</ID>
2295 + <StartDate>1899-12-30T00:00:00.000Z</StartDate>
2296 + <EndDate>1899-12-30T00:00:00.000Z</EndDate>
2297 + <Description>Description</Description>
2298 + <Executor xsi:type="TContactInfo_V1">
2299 + <ID>{59387FFD-B171-47C5-B735-041FA132CA39}</ID>
2300 + <Name>Name</Name>
2301 + <FamilyName>FamilyName</FamilyName>
2302 + <FullName>FullName</FullName>
2303 + <Email>Email</Email>
2304 + <HasPhoneNumber>false</HasPhoneNumber>
2305 + <HasDeleteFlag>false</HasDeleteFlag>
2306 + <IsUser>false</IsUser>
2307 + </Executor>
2308 + <Creator xsi:type="TContactInfo_V1">
2309 + <ID>{59387FFD-B171-47C5-B735-041FA132CA39}</ID>
2310 + <Name>Name</Name>
2311 + <FamilyName>FamilyName</FamilyName>
2312 + <FullName>FullName</FullName>
2313 + <Email>Email</Email>
2314 + <HasPhoneNumber>false</HasPhoneNumber>
2315 + <HasDeleteFlag>false</HasDeleteFlag>
2316 + <IsUser>false</IsUser>
2317 + </Creator>
2318 + </TTicketWorkingTime_V1>
2319 + <TTicketWorkingTime_V1 xsi:type="TTicketWorkingTime_V1">
2320 + <ID>{59387FFD-B171-47C5-B735-041FA132CA39}</ID>
2321 + <StartDate>1899-12-30T00:00:00.000Z</StartDate>
2322 + <EndDate>1899-12-30T00:00:00.000Z</EndDate>
2323 + <Description>Description</Description>
2324 + <Executor xsi:type="TContactInfo_V1">
2325 + <ID>{59387FFD-B171-47C5-B735-041FA132CA39}</ID>
2326 + <Name>Name</Name>
2327 + <FamilyName>FamilyName</FamilyName>
2328 + <FullName>FullName</FullName>
2329 + <Email>Email</Email>
2330 + <HasPhoneNumber>false</HasPhoneNumber>
2331 + <HasDeleteFlag>false</HasDeleteFlag>
2332 + <IsUser>false</IsUser>
2333 + </Executor>
2334 + <Creator xsi:type="TContactInfo_V1">
2335 + <ID>{59387FFD-B171-47C5-B735-041FA132CA39}</ID>
2336 + <Name>Name</Name>
2337 + <FamilyName>FamilyName</FamilyName>
2338 + <FullName>FullName</FullName>
2339 + <Email>Email</Email>
2340 + <HasPhoneNumber>false</HasPhoneNumber>
2341 + <HasDeleteFlag>false</HasDeleteFlag>
2342 + <IsUser>false</IsUser>
2343 + </Creator>
2344 + </TTicketWorkingTime_V1>
2345 + </WorkingTimeList>
2346 + <ResultCode>0</ResultCode>
2347 + <ResultMessage>ResultMessage</ResultMessage>
2348 + </TGetTicketWorkingTimeListResponse_V1>
2349 + </GetTicketWorkingTimeList>
2350 + </ACMP>
2351 +</ICQL>
2352 +{{/apimacro}}
2353 +
2354 += DeleteTicketWorkingTimeList =
2355 +
2356 +{{apimacro title="DeleteTicketWorkingTimeList Request"}}
2357 +<ICQL xmlns:xsi="http:~/~/www.w3.org/2001/XMLSchema-instance" xmlns="http:~/~/acmp.com/DeleteTicketWorkingTimeListRequest_V1">
2358 + <ACMP>
2359 + <DeleteTicketWorkingTimeList ActionType="Request" version="1">
2360 + <TDeleteTicketWorkingTimeListRequest_V1 xmlns:xsi="http:~/~/www.w3.org/2001/XMLSchema-instance">
2361 + <TicketID>{59387FFD-B171-47C5-B735-041FA132CA39}</TicketID>
2362 + <WorkingTimeIds>
2363 + <string>{59387FFD-B171-47C5-B735-041FA132CA39}</string>
2364 + <string>{59387FFD-B171-47C5-B735-041FA132CA39}</string>
2365 + </WorkingTimeIds>
2366 + </TDeleteTicketWorkingTimeListRequest_V1>
2367 + </DeleteTicketWorkingTimeList>
2368 + </ACMP>
2369 +</ICQL>
2370 +{{/apimacro}}
2371 +
2372 +{{apimacro title="DeleteTicketWorkingTimeList Response"}}
2373 +<ICQL xmlns:xsi="http:~/~/www.w3.org/2001/XMLSchema-instance" xmlns="http:~/~/acmp.com/DeleteTicketWorkingTimeListResponse_V1">
2374 + <ACMP>
2375 + <DeleteTicketWorkingTimeList ActionType="Response" version="1">
2376 + <TDeleteTicketWorkingTimeListResponse_V1 xmlns:xsi="http:~/~/www.w3.org/2001/XMLSchema-instance">
2377 + <ResultCode>0</ResultCode>
2378 + <ResultMessage>ResultMessage</ResultMessage>
2379 + </TDeleteTicketWorkingTimeListResponse_V1>
2380 + </DeleteTicketWorkingTimeList>
2381 + </ACMP>
2382 +</ICQL>
2383 +{{/apimacro}}
2384 +
2385 += SaveTicketCosts =
2386 +
2387 +Beim Hinzufügen eines Kosten-Eintrages sind folgende Felder Pflichtfelder: Id, TicketId, UnitPrice und Amount
2388 +
2389 +Beim Ändern eines Kosten-Einitrages ist nur "Id" Pflichtfeld
2390 +
2391 +UnitPrice muss größer als 0.00 und kleiner gleich 999999.99 sein.
2392 +
2393 +Amount muss größer als 0 und kleiner gleich 999999 sein.
2394 +
2395 +Category darf nicht länger als 100 Zeichen sein.
2396 +
2397 +Description darf nicht länger als 400 Zeichen sein.
2398 +
2399 +Die CreatorID ist immer die ID des aufrufenden Benutzers, demnach hier nicht aufgelistet.
2400 +
2401 +{{apimacro title="SaveTicketCosts Request"}}
2402 +<ICQL xmlns:xsi="http:~/~/www.w3.org/2001/XMLSchema-instance" xmlns="http:~/~/acmp.com/SaveTicketCostsRequest_V1">
2403 + <ACMP>
2404 + <SaveTicketCosts ActionType="Request" version="1">
2405 + <TSaveTicketCostsRequest_V1 xmlns:xsi="http:~/~/www.w3.org/2001/XMLSchema-instance">
2406 + <TicketCost xsi:type="TTicketCost_V1">
2407 + <Id>{59387FFD-B171-47C5-B735-041FA132CA39}</Id>
2408 + <TicketId>{59387FFD-B171-47C5-B735-041FA132CA39}</TicketId>
2409 + <UnitPrice>0</UnitPrice>
2410 + <Amount>0</Amount>
2411 + <Category>Category</Category>
2412 + <Description>Description</Description>
2413 + </TicketCost>
2414 + </TSaveTicketCostsRequest_V1>
2415 + </SaveTicketCosts>
2416 + </ACMP>
2417 +</ICQL>
2418 +{{/apimacro}}
2419 +
2420 +{{apimacro title="SaveTicketCosts Response"}}
2421 +<ICQL xmlns:xsi="http:~/~/www.w3.org/2001/XMLSchema-instance" xmlns="http:~/~/acmp.com/SaveTicketCostsResponse_V1">
2422 + <ACMP>
2423 + <SaveTicketCosts ActionType="Response" version="1">
2424 + <TSaveTicketCostsResponse_V1 xmlns:xsi="http:~/~/www.w3.org/2001/XMLSchema-instance">
2425 + <ResultCode>0</ResultCode>
2426 + <ResultMessage>ResultMessage</ResultMessage>
2427 + </TSaveTicketCostsResponse_V1>
2428 + </SaveTicketCosts>
2429 + </ACMP>
2430 +</ICQL>
2431 +{{/apimacro}}
2432 +
2433 += GetTicketCost =
2434 +
2435 +{{apimacro title="GetTicketCost Request"}}
2436 +<ICQL xmlns:xsi="http:~/~/www.w3.org/2001/XMLSchema-instance" xmlns="http:~/~/acmp.com/GetTicketCostRequest_V1">
2437 + <ACMP>
2438 + <GetTicketCost ActionType="Request" version="1">
2439 + <TGetTicketCostRequest_V1 xmlns:xsi="http:~/~/www.w3.org/2001/XMLSchema-instance">
2440 + <TicketCostId>TicketCostId</TicketCostId>
2441 + </TGetTicketCostRequest_V1>
2442 + </GetTicketCost>
2443 + </ACMP>
2444 +</ICQL>
2445 +{{/apimacro}}
2446 +
2447 +{{apimacro title="GetTicketCost Response"}}
2448 +<ICQL xmlns:xsi="http:~/~/www.w3.org/2001/XMLSchema-instance" xmlns="http:~/~/acmp.com/GetTicketCostResponse_V1">
2449 + <ACMP>
2450 + <GetTicketCost ActionType="Response" version="1">
2451 + <TGetTicketCostResponse_V1 xmlns:xsi="http:~/~/www.w3.org/2001/XMLSchema-instance">
2452 + <TicketCost xsi:type="TTicketCost_V2">
2453 + <Id>{59387FFD-B171-47C5-B735-041FA132CA39}</Id>
2454 + <TicketId>{59387FFD-B171-47C5-B735-041FA132CA39}</TicketId>
2455 + <UnitPrice>0</UnitPrice>
2456 + <Amount>0</Amount>
2457 + <Category>Category</Category>
2458 + <Description>Description</Description>
2459 + <CreationDate>1899-12-30T00:00:00.000Z</CreationDate>
2460 + <CreatedBy xsi:type="TContactInfo_V1">
2461 + <ID>{59387FFD-B171-47C5-B735-041FA132CA39}</ID>
2462 + <Name>Name</Name>
2463 + <FamilyName>FamilyName</FamilyName>
2464 + <FullName>FullName</FullName>
2465 + <Email>Email</Email>
2466 + <HasPhoneNumber>false</HasPhoneNumber>
2467 + <HasDeleteFlag>false</HasDeleteFlag>
2468 + <IsUser>false</IsUser>
2469 + </CreatedBy>
2470 + </TicketCost>
2471 + <ResultCode>0</ResultCode>
2472 + <ResultMessage>ResultMessage</ResultMessage>
2473 + </TGetTicketCostResponse_V1>
2474 + </GetTicketCost>
2475 + </ACMP>
2476 +</ICQL>
2477 +{{/apimacro}}
2478 +
2479 += GetTicketCostList =
2480 +
2481 +{{apimacro title="GetTicketCostList Request"}}
2482 +<ICQL xmlns:xsi="http:~/~/www.w3.org/2001/XMLSchema-instance" xmlns="http:~/~/acmp.com/GetTicketCostListRequest_V1">
2483 + <ACMP>
2484 + <GetTicketCostList ActionType="Request" version="1">
2485 + <TGetTicketCostListRequest_V1 xmlns:xsi="http:~/~/www.w3.org/2001/XMLSchema-instance">
2486 + <TicketId>{59387FFD-B171-47C5-B735-041FA132CA39}</TicketId>
2487 + </TGetTicketCostListRequest_V1>
2488 + </GetTicketCostList>
2489 + </ACMP>
2490 +</ICQL>
2491 +{{/apimacro}}
2492 +
2493 +{{apimacro title="GetTicketCostList Response"}}
2494 +<ICQL xmlns:xsi="http:~/~/www.w3.org/2001/XMLSchema-instance" xmlns="http:~/~/acmp.com/GetTicketCostListResponse_V1">
2495 + <ACMP>
2496 + <GetTicketCostList ActionType="Response" version="1">
2497 + <TGetTicketCostListResponse_V1 xmlns:xsi="http:~/~/www.w3.org/2001/XMLSchema-instance">
2498 + <TicketCostList>
2499 + <TTicketCost_V2 xsi:type="TTicketCost_V2">
2500 + <Id>{59387FFD-B171-47C5-B735-041FA132CA39}</Id>
2501 + <TicketId>{59387FFD-B171-47C5-B735-041FA132CA39}</TicketId>
2502 + <UnitPrice>0</UnitPrice>
2503 + <Amount>0</Amount>
2504 + <Category>Category</Category>
2505 + <Description>Description</Description>
2506 + <CreationDate>1899-12-30T00:00:00.000Z</CreationDate>
2507 + <CreatedBy xsi:type="TContactInfo_V1">
2508 + <ID>{59387FFD-B171-47C5-B735-041FA132CA39}</ID>
2509 + <Name>Name</Name>
2510 + <FamilyName>FamilyName</FamilyName>
2511 + <FullName>FullName</FullName>
2512 + <Email>Email</Email>
2513 + <HasPhoneNumber>false</HasPhoneNumber>
2514 + <HasDeleteFlag>false</HasDeleteFlag>
2515 + <IsUser>false</IsUser>
2516 + </CreatedBy>
2517 + </TTicketCost_V2>
2518 + <TTicketCost_V2 xsi:type="TTicketCost_V2">
2519 + <Id>{59387FFD-B171-47C5-B735-041FA132CA39}</Id>
2520 + <TicketId>{59387FFD-B171-47C5-B735-041FA132CA39}</TicketId>
2521 + <UnitPrice>0</UnitPrice>
2522 + <Amount>0</Amount>
2523 + <Category>Category</Category>
2524 + <Description>Description</Description>
2525 + <CreationDate>1899-12-30T00:00:00.000Z</CreationDate>
2526 + <CreatedBy xsi:type="TContactInfo_V1">
2527 + <ID>{59387FFD-B171-47C5-B735-041FA132CA39}</ID>
2528 + <Name>Name</Name>
2529 + <FamilyName>FamilyName</FamilyName>
2530 + <FullName>FullName</FullName>
2531 + <Email>Email</Email>
2532 + <HasPhoneNumber>false</HasPhoneNumber>
2533 + <HasDeleteFlag>false</HasDeleteFlag>
2534 + <IsUser>false</IsUser>
2535 + </CreatedBy>
2536 + </TTicketCost_V2>
2537 + </TicketCostList>
2538 + <ResultCode>0</ResultCode>
2539 + <ResultMessage>ResultMessage</ResultMessage>
2540 + </TGetTicketCostListResponse_V1>
2541 + </GetTicketCostList>
2542 + </ACMP>
2543 +</ICQL>
2544 +{{/apimacro}}
2545 +
2546 += DeleteTicketCosts =
2547 +
2548 +{{apimacro title="DeleteTicketCosts Request"}}
2549 +<ICQL xmlns:xsi="http:~/~/www.w3.org/2001/XMLSchema-instance" xmlns="http:~/~/acmp.com/DeleteTicketCostsRequest_V1">
2550 + <ACMP>
2551 + <DeleteTicketCosts ActionType="Request" version="1">
2552 + <TDeleteTicketCostsRequest_V1 xmlns:xsi="http:~/~/www.w3.org/2001/XMLSchema-instance">
2553 + <TicketCostIds>
2554 + <string>{59387FFD-B171-47C5-B735-041FA132CA39}</string>
2555 + <string>{69387FFD-B171-47C5-B735-041FA132CA39}</string>
2556 + </TicketCostIds>
2557 + </TDeleteTicketCostsRequest_V1>
2558 + </DeleteTicketCosts>
2559 + </ACMP>
2560 +</ICQL>
2561 +{{/apimacro}}
2562 +
2563 +{{apimacro title="DeleteTicketCosts Response"}}
2564 +<ICQL xmlns:xsi="http:~/~/www.w3.org/2001/XMLSchema-instance" xmlns="http:~/~/acmp.com/DeleteTicketCostsResponse_V1">
2565 + <ACMP>
2566 + <DeleteTicketCosts ActionType="Response" version="1">
2567 + <TDeleteTicketCostsResponse_V1 xmlns:xsi="http:~/~/www.w3.org/2001/XMLSchema-instance">
2568 + <ResultCode>0</ResultCode>
2569 + <ResultMessage>ResultMessage</ResultMessage>
2570 + </TDeleteTicketCostsResponse_V1>
2571 + </DeleteTicketCosts>
2572 + </ACMP>
2573 +</ICQL>
2574 +{{/apimacro}}
2575 +
2576 += DeleteTicketComment =
2577 +
2578 +{{apimacro title="DeleteTicketComment Request"}}
2579 +<ICQL xmlns:xsi="http:~/~/www.w3.org/2001/XMLSchema-instance" xmlns="http:~/~/acmp.com/DeleteTicketCommentRequest_V1">
2580 + <ACMP>
2581 + <DeleteTicketComment ActionType="Request" version="1">
2582 + <TDeleteTicketCommentRequest_V1 xmlns:xsi="http:~/~/www.w3.org/2001/XMLSchema-instance">
2583 + <CommentId>{A125FC2C-3D6F-4762-A6D8-B9A76933296F}</CommentId>
2584 + </TDeleteTicketCommentRequest_V1>
2585 + </DeleteTicketComment>
2586 + </ACMP>
2587 +</ICQL>
2588 +{{/apimacro}}
2589 +
2590 +{{apimacro title="DeleteTicketComment Response"}}
2591 +<ICQL xmlns:xsi="http:~/~/www.w3.org/2001/XMLSchema-instance" xmlns="http:~/~/acmp.com/DeleteTicketCommentResponse_V1">
2592 + <ACMP>
2593 + <DeleteTicketComment ActionType="Response" version="1">
2594 + <TDeleteTicketCommentResponse_V1 xmlns:xsi="http:~/~/www.w3.org/2001/XMLSchema-instance">
2595 + <ResultCode>0</ResultCode>
2596 + <ResultMessage>ResultMessage</ResultMessage>
2597 + </TDeleteTicketCommentResponse_V1>
2598 + </DeleteTicketComment>
2599 + </ACMP>
2600 +</ICQL>
2601 +{{/apimacro}}
2602 +
2603 += LinkAssetsToTicket =
2604 +
2605 +{{apimacro title="LinkAssetsToTicket Request"}}
2606 +<ICQL xmlns:xsi="http:~/~/www.w3.org/2001/XMLSchema-instance" xmlns="http:~/~/acmp.com/LinkAssetsToTicketRequest_V1">
2607 + <ACMP>
2608 + <LinkAssetsToTicket ActionType="Request" version="1">
2609 + <TLinkAssetsToTicketRequest_V1 xmlns:xsi="http:~/~/www.w3.org/2001/XMLSchema-instance">
2610 + <TicketId>{59387FFD-B171-47C5-B735-041FA132CA39}</TicketId>
2611 + <AssetIds>
2612 + <string>Value 1</string>
2613 + <string>Value 2</string>
2614 + </AssetIds>
2615 + </TLinkAssetsToTicketRequest_V1>
2616 + </LinkAssetsToTicket>
2617 + </ACMP>
2618 +</ICQL>
2619 +{{/apimacro}}
2620 +
2621 +{{apimacro title="LinkAssetsToTicket Response"}}
2622 +<ICQL xmlns:xsi="http:~/~/www.w3.org/2001/XMLSchema-instance" xmlns="http:~/~/acmp.com/LinkAssetsToTicketResponse_V1">
2623 + <ACMP>
2624 + <LinkAssetsToTicket ActionType="Response" version="1">
2625 + <TLinkAssetsToTicketResponse_V1 xmlns:xsi="http:~/~/www.w3.org/2001/XMLSchema-instance">
2626 + <FailedAssetIds>
2627 + <string>Value 1</string>
2628 + <string>Value 2</string>
2629 + </FailedAssetIds>
2630 + <ResultCode>0</ResultCode>
2631 + <ResultMessage>ResultMessage</ResultMessage>
2632 + </TLinkAssetsToTicketResponse_V1>
2633 + </LinkAssetsToTicket>
2634 + </ACMP>
2635 +</ICQL>
2636 +{{/apimacro}}
2637 +
2638 += LinkClientsToTicket =
2639 +
2640 +{{apimacro title="LinkClientsToTicket Request"}}
2641 +<ICQL xmlns:xsi="http:~/~/www.w3.org/2001/XMLSchema-instance" xmlns="http:~/~/acmp.com/LinkClientsToTicketRequest_V1">
2642 + <ACMP>
2643 + <LinkClientsToTicket ActionType="Request" version="1">
2644 + <TLinkClientsToTicketRequest_V1 xmlns:xsi="http:~/~/www.w3.org/2001/XMLSchema-instance">
2645 + <TicketId>{59387FFD-B171-47C5-B735-041FA132CA39}</TicketId>
2646 + <ClientIds>
2647 + <string>Value 1</string>
2648 + <string>Value 2</string>
2649 + </ClientIds>
2650 + </TLinkClientsToTicketRequest_V1>
2651 + </LinkClientsToTicket>
2652 + </ACMP>
2653 +</ICQL>
2654 +{{/apimacro}}
2655 +
2656 +{{apimacro title="LinkClientsToTicket Response"}}
2657 +<ICQL xmlns:xsi="http:~/~/www.w3.org/2001/XMLSchema-instance" xmlns="http:~/~/acmp.com/LinkClientsToTicketResponse_V1">
2658 + <ACMP>
2659 + <LinkClientsToTicket ActionType="Response" version="1">
2660 + <TLinkClientsToTicketResponse_V1 xmlns:xsi="http:~/~/www.w3.org/2001/XMLSchema-instance">
2661 + <FailedClientIds>
2662 + <string>{59387FFD-B171-47C5-B735-041FA132CA39}</string>
2663 + <string>{69387FFD-B171-47C5-B735-041FA132CA39}</string>
2664 + </FailedClientIds>
2665 + <ResultCode>0</ResultCode>
2666 + <ResultMessage>ResultMessage</ResultMessage>
2667 + </TLinkClientsToTicketResponse_V1>
2668 + </LinkClientsToTicket>
2669 + </ACMP>
2670 +</ICQL>
2671 +{{/apimacro}}
2672 +
2673 += LinkTicketsToTicket =
2674 +
2675 +{{apimacro title="LinkTicketsToTicket Request"}}
2676 +<ICQL xmlns:xsi="http:~/~/www.w3.org/2001/XMLSchema-instance" xmlns="http:~/~/acmp.com/LinkTicketsToTicketRequest_V1">
2677 + <ACMP>
2678 + <LinkTicketsToTicket ActionType="Request" version="1">
2679 + <TLinkTicketsToTicketRequest_V1 xmlns:xsi="http:~/~/www.w3.org/2001/XMLSchema-instance">
2680 + <TicketId>{59387FFD-B171-47C5-B735-041FA132CA39}</TicketId>
2681 + <TicketIdsToLink>
2682 + <string>Value 1</string>
2683 + <string>Value 2</string>
2684 + </TicketIdsToLink>
2685 + </TLinkTicketsToTicketRequest_V1>
2686 + </LinkTicketsToTicket>
2687 + </ACMP>
2688 +</ICQL>
2689 +{{/apimacro}}
2690 +
2691 +{{apimacro title="LinkTicketsToTicket Response"}}
2692 +<ICQL xmlns:xsi="http:~/~/www.w3.org/2001/XMLSchema-instance" xmlns="http:~/~/acmp.com/LinkTicketsToTicketResponse_V1">
2693 + <ACMP>
2694 + <LinkTicketsToTicket ActionType="Response" version="1">
2695 + <TLinkTicketsToTicketResponse_V1 xmlns:xsi="http:~/~/www.w3.org/2001/XMLSchema-instance">
2696 + <FailedTicketIds>
2697 + <string>{59387FFD-B171-47C5-B735-041FA132CA39}</string>
2698 + <string>{69387FFD-B171-47C5-B735-041FA132CA39}</string>
2699 + </FailedTicketIds>
2700 + <ResultCode>0</ResultCode>
2701 + <ResultMessage>ResultMessage</ResultMessage>
2702 + </TLinkTicketsToTicketResponse_V1>
2703 + </LinkTicketsToTicket>
2704 + </ACMP>
2705 +</ICQL>
2706 +{{/apimacro}}
2707 +
2708 += GetEmailMonitorList =
2709 +
2710 +{{apimacro title="GetEmailMonitorList Request"}}
2711 +<ICQL xmlns:xsi="http:~/~/www.w3.org/2001/XMLSchema-instance" xmlns="http:~/~/acmp.com/GetEmailMonitorListRequest_V1">
2712 + <ACMP>
2713 + <GetEmailMonitorList ActionType="Request" version="1">
2714 + <TGetEmailMonitorListRequest_V1 xmlns:xsi="http:~/~/www.w3.org/2001/XMLSchema-instance">
2715 + <!
2716 +-- The following values can be filtered:
2717 + - Subject
2718 + - Recipient
2719 + - CC
2720 + - BCC
2721 + - ErrorMessage
2722 + -->
2723 + <FilterText>FilterText</FilterText>
2724 + </TGetEmailMonitorListRequest_V1>
2725 + </GetEmailMonitorList>
2726 + </ACMP>
2727 +</ICQL>
2728 +{{/apimacro}}
2729 +
2730 +{{apimacro title="GetEmailMonitorList Response"}}
2731 +<ICQL xmlns:xsi="http:~/~/www.w3.org/2001/XMLSchema-instance" xmlns="http:~/~/acmp.com/GetEmailMonitorListResponse_V1">
2732 + <ACMP>
2733 + <GetEmailMonitorList ActionType="Response" version="1">
2734 + <TGetEmailMonitorListResponse_V1 xmlns:xsi="http:~/~/www.w3.org/2001/XMLSchema-instance">
2735 + <EmailList>
2736 + <TEmail_V1 xsi:type="TEmail_V1">
2737 + <ID>ID</ID>
2738 + <CreationDate>1899-12-30T00:00:00.000Z</CreationDate>
2739 + <Category>Category</Category>
2740 + <Subject>Subject</Subject>
2741 + <Recipient>Recipient</Recipient>
2742 + <CC>CC</CC>
2743 + <BCC>BCC</BCC>
2744 + <ErrorCode>0</ErrorCode>
2745 + <ErrorMessage>ErrorMessage</ErrorMessage>
2746 + <FirstErrorDate>1899-12-30T00:00:00.000Z</FirstErrorDate>
2747 + <LastErrorDate>1899-12-30T00:00:00.000Z</LastErrorDate>
2748 + <Size>0</Size>
2749 + </TEmail_V1>
2750 + <TEmail_V1 xsi:type="TEmail_V1">
2751 + <ID>ID</ID>
2752 + <CreationDate>1899-12-30T00:00:00.000Z</CreationDate>
2753 + <Category>Category</Category>
2754 + <Subject>Subject</Subject>
2755 + <Recipient>Recipient</Recipient>
2756 + <CC>CC</CC>
2757 + <BCC>BCC</BCC>
2758 + <ErrorCode>0</ErrorCode>
2759 + <ErrorMessage>ErrorMessage</ErrorMessage>
2760 + <FirstErrorDate>1899-12-30T00:00:00.000Z</FirstErrorDate>
2761 + <LastErrorDate>1899-12-30T00:00:00.000Z</LastErrorDate>
2762 + <Size>0</Size>
2763 + </TEmail_V1>
2764 + </EmailList>
2765 + <ResultCode>0</ResultCode>
2766 + <ResultMessage>ResultMessage</ResultMessage>
2767 + </TGetEmailMonitorListResponse_V1>
2768 + </GetEmailMonitorList>
2769 + </ACMP>
2770 +</ICQL>
2771 +{{/apimacro}}
2772 +
2773 += DeleteEmailMonitorList =
2774 +
2775 +{{apimacro title="DeleteEmailMonitorList Request"}}
2776 +<ICQL xmlns:xsi="http:~/~/www.w3.org/2001/XMLSchema-instance" xmlns="http:~/~/acmp.com/DeleteEmailMonitorListRequest_V1">
2777 + <ACMP>
2778 + <DeleteEmailMonitorList ActionType="Request" version="1">
2779 + <TDeleteEmailMonitorListRequest_V1 xmlns:xsi="http:~/~/www.w3.org/2001/XMLSchema-instance">
2780 + <EmailIDList>
2781 + <string>{59387FFD-B171-47C5-B735-041FA132CA39}</string>
2782 + <string>{69387FFD-B171-47C5-B735-041FA132CA39}</string>
2783 + </EmailIDList>
2784 + </TDeleteEmailMonitorListRequest_V1>
2785 + </DeleteEmailMonitorList>
2786 + </ACMP>
2787 +</ICQL>
2788 +{{/apimacro}}
2789 +
2790 +{{apimacro title="DeleteEmailMonitorList Response"}}
2791 +<ICQL xmlns:xsi="http:~/~/www.w3.org/2001/XMLSchema-instance" xmlns="http:~/~/acmp.com/DeleteEmailMonitorListResponse_V1">
2792 + <ACMP>
2793 + <DeleteEmailMonitorList ActionType="Response" version="1">
2794 + <TDeleteEmailMonitorListResponse_V1 xmlns:xsi="http:~/~/www.w3.org/2001/XMLSchema-instance">
2795 + <ResultCode>0</ResultCode>
2796 + <ResultMessage>ResultMessage</ResultMessage>
2797 + </TDeleteEmailMonitorListResponse_V1>
2798 + </DeleteEmailMonitorList>
2799 + </ACMP>
2800 +</ICQL>
2801 +{{/apimacro}}
2802 +
2803 += GetTicketTemplateList =
2804 +
2805 +{{apimacro title="GetTicketTemplateList Request"}}
2806 +<ICQL xmlns:xsi="http:~/~/www.w3.org/2001/XMLSchema-instance" xmlns="http:~/~/acmp.com/GetTicketTemplateListRequest_V1">
2807 + <ACMP>
2808 + <GetTicketTemplateList ActionType="Request" version="1">
2809 + <TGetTicketTemplateListRequest_V1/>
2810 + </GetTicketTemplateList>
2811 + </ACMP>
2812 +</ICQL>
2813 +{{/apimacro}}
2814 +
2815 +{{apimacro title="GetTicketTemplateList Response"}}
2816 +<ICQL xmlns:xsi="http:~/~/www.w3.org/2001/XMLSchema-instance" xmlns="http:~/~/acmp.com/GetTicketTemplateListResponse_V1">
2817 + <ACMP>
2818 + <GetTicketTemplateList ActionType="Response" version="1">
2819 + <TGetTicketTemplateListResponse_V1 xmlns:xsi="http:~/~/www.w3.org/2001/XMLSchema-instance">
2820 + <TemplateList>
2821 + <TTicketTemplateInfo_V1 xsi:type="TTicketTemplateInfo_V1">
2822 + <Id>{59387FFD-B171-47C5-B735-041FA132CA39}</Id>
2823 + <Name>Name</Name>
2824 + <IsHotTopic>false</IsHotTopic>
2825 + </TTicketTemplateInfo_V1>
2826 + <TTicketTemplateInfo_V1 xsi:type="TTicketTemplateInfo_V1">
2827 + <Id>{59387FFD-B171-47C5-B735-041FA132CA39}</Id>
2828 + <Name>Name</Name>
2829 + <IsHotTopic>false</IsHotTopic>
2830 + </TTicketTemplateInfo_V1>
2831 + </TemplateList>
2832 + <Version>{59387FFD-B171-47C5-B735-041FA132CA39}</Version>
2833 + <ResultCode>0</ResultCode>
2834 + <ResultMessage>ResultMessage</ResultMessage>
2835 + </TGetTicketTemplateListResponse_V1>
2836 + </GetTicketTemplateList>
2837 + </ACMP>
2838 +</ICQL>
2839 +{{/apimacro}}
2840 +
2841 += DeleteTicketAttachments =
2842 +
2843 +{{apimacro title="DeleteTicketAttachments Request"}}
2844 +<ICQL xmlns:xsi="http:~/~/www.w3.org/2001/XMLSchema-instance" xmlns="http:~/~/acmp.com/DeleteTicketAttachmentsRequest_V1">
2845 + <ACMP>
2846 + <DeleteTicketAttachments ActionType="Request" version="1">
2847 + <TDeleteTicketAttachmentsRequest_V1 xmlns:xsi="http:~/~/www.w3.org/2001/XMLSchema-instance">
2848 + <AttachmentIds>
2849 + <string>{59387FFD-B171-47C5-B735-041FA132CA39}</string>
2850 + <string>{69387FFD-B171-47C5-B735-041FA132CA39}</string>
2851 + </AttachmentIds>
2852 + </TDeleteTicketAttachmentsRequest_V1>
2853 + </DeleteTicketAttachments>
2854 + </ACMP>
2855 +</ICQL>
2856 +{{/apimacro}}
2857 +
2858 +{{apimacro title="DeleteTicketAttachments Response"}}
2859 +<ICQL xmlns:xsi="http:~/~/www.w3.org/2001/XMLSchema-instance" xmlns="http:~/~/acmp.com/DeleteTicketAttachmentsResponse_V1">
2860 + <ACMP>
2861 + <DeleteTicketAttachments ActionType="Response" version="1">
2862 + <TDeleteTicketAttachmentsResponse_V1 xmlns:xsi="http:~/~/www.w3.org/2001/XMLSchema-instance">
2863 + <ResultCode>0</ResultCode>
2864 + <ResultMessage>ResultMessage</ResultMessage>
2865 + </TDeleteTicketAttachmentsResponse_V1>
2866 + </DeleteTicketAttachments>
2867 + </ACMP>
2868 +</ICQL>
2869 +{{/apimacro}}
2870 +
1363 1363  
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