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Änderungen von Dokument Helpdesk

Zuletzt geändert von Steffi F am 2025/10/01 08:56
Von Version 6.1
bearbeitet von Steffi F
am 2025/06/13 10:07
Änderungskommentar: Es gibt keinen Kommentar für diese Version
Auf Version 7.1
bearbeitet von Steffi F
am 2025/06/13 11:37
Änderungskommentar: Es gibt keinen Kommentar für diese Version

Zusammenfassung

Details

Seiteneigenschaften
Inhalt
... ... @@ -37,10 +37,21 @@
37 37  {{/apimacro}}
38 38  
39 39  
40 -
41 -
42 42  Falls man einen mehrzeiligen Text in die Ticketbeschreibung angeben möchte, kann man dies folgendermaßen machen:
43 43  
42 +{{apimacro title="DeleteTicketAttachments Response"}}
43 +<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/DeleteTicketAttachmentsResponse_V1">
44 + <ACMP>
45 + <DeleteTicketAttachments ActionType="Response" version="1">
46 + <TDeleteTicketAttachmentsResponse_V1 xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
47 + <ResultCode>0</ResultCode>
48 + <ResultMessage>ResultMessage</ResultMessage>
49 + </TDeleteTicketAttachmentsResponse_V1>
50 + </DeleteTicketAttachments>
51 + </ACMP>
52 +</ICQL>
53 +{{/apimacro}}
54 +
44 44  |(((
45 45  <HtmlDescription>
46 46  
... ... @@ -1360,4 +1360,1501 @@
1360 1360  
1361 1361  = GetTicketCategoryList =
1362 1362  
1374 +{{apimacro title="GetTicketCategory Request"}}
1375 +<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/GetTicketCategoryListRequest_V1">
1376 + <ACMP>
1377 + <GetTicketCategoryList ActionType="Request" version="1">
1378 + <TGetTicketCategoryListRequest_V1/>
1379 + </GetTicketCategoryList>
1380 + </ACMP>
1381 +</ICQL>
1382 +{{/apimacro}}
1383 +
1384 +{{apimacro title="GetTicketCategory Response"}}
1385 +<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/GetTicketCategoryListResponse_V1">
1386 + <ACMP>
1387 + <GetTicketCategoryList ActionType="Response" version="1">
1388 + <TGetTicketCategoryListResponse_V1 xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
1389 + <Categories>
1390 + <TTicketCategory_V1 xsi:type="TTicketCategory_V1">
1391 + <ID>{59387FFD-B171-47C5-B735-041FA132CA39}</ID>
1392 + <ParentID>{59387FFD-B171-47C5-B735-041FA132CA39}</ParentID>
1393 + <Caption_EN>Caption_EN</Caption_EN>
1394 + <Caption_DE>Caption_DE</Caption_DE>
1395 + </TTicketCategory_V1>
1396 + <TTicketCategory_V1 xsi:type="TTicketCategory_V1">
1397 + <ID>{59387FFD-B171-47C5-B735-041FA132CA39}</ID>
1398 + <ParentID>{59387FFD-B171-47C5-B735-041FA132CA39}</ParentID>
1399 + <Caption_EN>Caption_EN</Caption_EN>
1400 + <Caption_DE>Caption_DE</Caption_DE>
1401 + </TTicketCategory_V1>
1402 + </Categories>
1403 + <ResultCode>0</ResultCode>
1404 + <ResultMessage>ResultMessage</ResultMessage>
1405 + </TGetTicketCategoryListResponse_V1>
1406 + </GetTicketCategoryList>
1407 + </ACMP>
1408 +</ICQL>
1409 +{{/apimacro}}
1410 +
1411 += GetTicketResolutionList =
1412 +
1413 +{{apimacro title="GetTicketResolutionList Request"}}
1414 +<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/GetTicketResolutionListRequest_V1">
1415 + <ACMP>
1416 + <GetTicketResolutionList ActionType="Request" version="1">
1417 + <TGetTicketResolutionListRequest_V1/>
1418 + </GetTicketResolutionList>
1419 + </ACMP>
1420 +</ICQL>
1421 +{{/apimacro}}
1422 +
1423 +{{apimacro title="GetTicketResolutionList Response"}}
1424 +<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/GetTicketResolutionListResponse_V1">
1425 + <ACMP>
1426 + <GetTicketResolutionList ActionType="Response" version="1">
1427 + <TGetTicketResolutionListResponse_V1 xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
1428 + <Resolutions>
1429 + <TTicketResolution_V1 xsi:type="TTicketResolution_V1">
1430 + <ID>{59387FFD-B171-47C5-B735-041FA132CA39}</ID>
1431 + <Quantifier>0</Quantifier>
1432 + <Caption_EN>Caption_EN</Caption_EN>
1433 + <Caption_DE>Caption_DE</Caption_DE>
1434 + <IsDeleted>false</IsDeleted>
1435 + <IsDefaultResolution>false</IsDefaultResolution>
1436 + </TTicketResolution_V1>
1437 + <TTicketResolution_V1 xsi:type="TTicketResolution_V1">
1438 + <ID>{59387FFD-B171-47C5-B735-041FA132CA39}</ID>
1439 + <Quantifier>0</Quantifier>
1440 + <Caption_EN>Caption_EN</Caption_EN>
1441 + <Caption_DE>Caption_DE</Caption_DE>
1442 + <IsDeleted>false</IsDeleted>
1443 + <IsDefaultResolution>false</IsDefaultResolution>
1444 + </TTicketResolution_V1>
1445 + </Resolutions>
1446 + <ResultCode>0</ResultCode>
1447 + <ResultMessage>ResultMessage</ResultMessage>
1448 + </TGetTicketResolutionListResponse_V1>
1449 + </GetTicketResolutionList>
1450 + </ACMP>
1451 +</ICQL>
1452 +{{/apimacro}}
1453 +
1454 += GetTicketListByQuery =
1455 +
1456 +{{apimacro title="GetTicketListByQuery Request"}}
1457 +<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/GetTicketListByQueryRequest_V1">
1458 + <ACMP>
1459 + <GetTicketListByQuery ActionType="Request" version="1">
1460 + <TGetTicketListByQueryRequest_V1 xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
1461 + <QueryId>{59387FFD-B171-47C5-B735-041FA132CA39}</QueryId>
1462 + </TGetTicketListByQueryRequest_V1>
1463 + </GetTicketListByQuery>
1464 + </ACMP>
1465 +</ICQL>
1466 +{{/apimacro}}
1467 +
1468 +{{apimacro title="GetTicketListByQuery Response"}}
1469 +<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/GetTicketListByQueryResponse_V1">
1470 + <ACMP>
1471 + <GetTicketListByQuery ActionType="Response" version="1">
1472 + <TGetTicketListByQueryResponse_V1 xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
1473 + <TicketList>
1474 + <TTicketInfo_V1 xsi:type="TTicketInfo_V1">
1475 + <Id>{59387FFD-B171-47C5-B735-041FA132CA39}</Id>
1476 + <IntTicketId>0</IntTicketId>
1477 + <Title>Title</Title>
1478 + <State xsi:type="TTicketState_V1">
1479 + <Id>{59387FFD-B171-47C5-B735-041FA132CA39}</Id>
1480 + <Caption_de>Caption_de</Caption_de>
1481 + <Caption_en>Caption_en</Caption_en>
1482 + <StateOrder>0</StateOrder>
1483 + </State>
1484 + <ReadState>trsNew</ReadState>
1485 + <EscalationLevel>0</EscalationLevel>
1486 + <Reminder>1899-12-30T00:00:00.000Z</Reminder>
1487 + <Assignee xsi:type="TContactInfo_V1">
1488 + <ID>{59387FFD-B171-47C5-B735-041FA132CA39}</ID>
1489 + <Name>Name</Name>
1490 + <FamilyName>FamilyName</FamilyName>
1491 + <FullName>FullName</FullName>
1492 + <Email>Email</Email>
1493 + <HasPhoneNumber>false</HasPhoneNumber>
1494 + <HasDeleteFlag>false</HasDeleteFlag>
1495 + <IsUser>false</IsUser>
1496 + </Assignee>
1497 + <Contact xsi:type="TContactInfo_V1">
1498 + <ID>{59387FFD-B171-47C5-B735-041FA132CA39}</ID>
1499 + <Name>Name</Name>
1500 + <FamilyName>FamilyName</FamilyName>
1501 + <FullName>FullName</FullName>
1502 + <Email>Email</Email>
1503 + <HasPhoneNumber>false</HasPhoneNumber>
1504 + <HasDeleteFlag>false</HasDeleteFlag>
1505 + <IsUser>false</IsUser>
1506 + </Contact>
1507 + <LastModified>1899-12-30T00:00:00.000Z</LastModified>
1508 + </TTicketInfo_V1>
1509 + <TTicketInfo_V1 xsi:type="TTicketInfo_V1">
1510 + <Id>{59387FFD-B171-47C5-B735-041FA132CA39}</Id>
1511 + <IntTicketId>0</IntTicketId>
1512 + <Title>Title</Title>
1513 + <State xsi:type="TTicketState_V1">
1514 + <Id>{59387FFD-B171-47C5-B735-041FA132CA39}</Id>
1515 + <Caption_de>Caption_de</Caption_de>
1516 + <Caption_en>Caption_en</Caption_en>
1517 + <StateOrder>0</StateOrder>
1518 + </State>
1519 + <ReadState>trsNew</ReadState>
1520 + <EscalationLevel>0</EscalationLevel>
1521 + <Reminder>1899-12-30T00:00:00.000Z</Reminder>
1522 + <Assignee xsi:type="TContactInfo_V1">
1523 + <ID>{59387FFD-B171-47C5-B735-041FA132CA39}</ID>
1524 + <Name>Name</Name>
1525 + <FamilyName>FamilyName</FamilyName>
1526 + <FullName>FullName</FullName>
1527 + <Email>Email</Email>
1528 + <HasPhoneNumber>false</HasPhoneNumber>
1529 + <HasDeleteFlag>false</HasDeleteFlag>
1530 + <IsUser>false</IsUser>
1531 + </Assignee>
1532 + <Contact xsi:type="TContactInfo_V1">
1533 + <ID>{59387FFD-B171-47C5-B735-041FA132CA39}</ID>
1534 + <Name>Name</Name>
1535 + <FamilyName>FamilyName</FamilyName>
1536 + <FullName>FullName</FullName>
1537 + <Email>Email</Email>
1538 + <HasPhoneNumber>false</HasPhoneNumber>
1539 + <HasDeleteFlag>false</HasDeleteFlag>
1540 + <IsUser>false</IsUser>
1541 + </Contact>
1542 + <LastModified>1899-12-30T00:00:00.000Z</LastModified>
1543 + </TTicketInfo_V1>
1544 + </TicketList>
1545 + <ResultCode>0</ResultCode>
1546 + <ResultMessage>ResultMessage</ResultMessage>
1547 + </TGetTicketListByQueryResponse_V1>
1548 + </GetTicketListByQuery>
1549 + </ACMP>
1550 +</ICQL>
1551 +{{/apimacro}}
1552 +
1553 +{{apimacro title="GetTicketListByQuery Request V2"}}
1554 +<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/GetTicketListByQueryRequest_V2">
1555 + <ACMP>
1556 + <GetTicketListByQuery ActionType="Request" version="2">
1557 + <TGetTicketListByQueryRequest_V2 xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
1558 + <QueryId>{59387FFD-B171-47C5-B735-041FA132CA39}</QueryId>
1559 + </TGetTicketListByQueryRequest_V2>
1560 + </GetTicketListByQuery>
1561 + </ACMP>
1562 +</ICQL>
1563 +{{/apimacro}}
1564 +
1565 +{{apimacro title="GetTicketListByQuery Response V2"}}
1566 +<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/GetTicketListByQueryResponse_V2">
1567 + <ACMP>
1568 + <GetTicketListByQuery ActionType="Response" version="2">
1569 + <TGetTicketListByQueryResponse_V2 xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
1570 + <TicketList>
1571 + <TTicketInfo_V2 xsi:type="TTicketInfo_V2">
1572 + <Id>{59387FFD-B171-47C5-B735-041FA132CA39}</Id>
1573 + <IntTicketId>0</IntTicketId>
1574 + <Title>Title</Title>
1575 + <StateId>{59387FFD-B171-47C5-B735-041FA132CA39}</StateId>
1576 + <ReadState>trsNew</ReadState>
1577 + <EscalationId>{59387FFD-B171-47C5-B735-041FA132CA39}</EscalationId>
1578 + <EscalationLevel>0</EscalationLevel>
1579 + <Reminder>1899-12-30T00:00:00.000Z</Reminder>
1580 + <Assignee xsi:type="TAssigneeInfo_V1">
1581 + <Id>{59387FFD-B171-47C5-B735-041FA132CA39}</Id>
1582 + <Name>Name</Name>
1583 + <AssigneeIsGroup>false</AssigneeIsGroup>
1584 + <Roles/>
1585 + </Assignee>
1586 + <Contact xsi:type="TContactInfo_V1">
1587 + <ID>{59387FFD-B171-47C5-B735-041FA132CA39}</ID>
1588 + <Name>Name</Name>
1589 + <FamilyName>FamilyName</FamilyName>
1590 + <FullName>FullName</FullName>
1591 + <Email>Email</Email>
1592 + <HasPhoneNumber>false</HasPhoneNumber>
1593 + <HasDeleteFlag>false</HasDeleteFlag>
1594 + <IsUser>false</IsUser>
1595 + </Contact>
1596 + <LastModified>1899-12-30T00:00:00.000Z</LastModified>
1597 + </TTicketInfo_V2>
1598 + <TTicketInfo_V2 xsi:type="TTicketInfo_V2">
1599 + <Id>{59387FFD-B171-47C5-B735-041FA132CA39}</Id>
1600 + <IntTicketId>0</IntTicketId>
1601 + <Title>Title</Title>
1602 + <StateId>{59387FFD-B171-47C5-B735-041FA132CA39}</StateId>
1603 + <ReadState>trsNew</ReadState>
1604 + <EscalationId>{59387FFD-B171-47C5-B735-041FA132CA39}</EscalationId>
1605 + <EscalationLevel>0</EscalationLevel>
1606 + <Reminder>1899-12-30T00:00:00.000Z</Reminder>
1607 + <Assignee xsi:type="TAssigneeInfo_V1">
1608 + <Id>{59387FFD-B171-47C5-B735-041FA132CA39}</Id>
1609 + <Name>Name</Name>
1610 + <AssigneeIsGroup>false</AssigneeIsGroup>
1611 + <Roles/>
1612 + </Assignee>
1613 + <Contact xsi:type="TContactInfo_V1">
1614 + <ID>{59387FFD-B171-47C5-B735-041FA132CA39}</ID>
1615 + <Name>Name</Name>
1616 + <FamilyName>FamilyName</FamilyName>
1617 + <FullName>FullName</FullName>
1618 + <Email>Email</Email>
1619 + <HasPhoneNumber>false</HasPhoneNumber>
1620 + <HasDeleteFlag>false</HasDeleteFlag>
1621 + <IsUser>false</IsUser>
1622 + </Contact>
1623 + <LastModified>1899-12-30T00:00:00.000Z</LastModified>
1624 + </TTicketInfo_V2>
1625 + </TicketList>
1626 + <ResultCode>0</ResultCode>
1627 + <ResultMessage>ResultMessage</ResultMessage>
1628 + </TGetTicketListByQueryResponse_V2>
1629 + </GetTicketListByQuery>
1630 + </ACMP>
1631 +</ICQL>
1632 +{{/apimacro}}
1633 +
1634 += GetTicketList =
1635 +
1636 +{{apimacro title="GetTicketList Request"}}
1637 +<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/GetTicketListRequest_V1">
1638 + <ACMP>
1639 + <GetTicketList ActionType="Request" version="1">
1640 + <TGetTicketListRequest_V1 xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
1641 + <!-- Filtert folgende Felder: Title, IntTicketID, Contact Name, Assignee Name, Keywords -->
1642 + <FilterText>FilterText</FilterText>
1643 + <StateId>{59387FFD-B171-47C5-B735-041FA132CA39}</StateId>
1644 + <ResolutionId>{59387FFD-B171-47C5-B735-041FA132CA39}</ResolutionId>
1645 + <PriorityId>{59387FFD-B171-47C5-B735-041FA132CA39}</PriorityId>
1646 + <CategoryId>{59387FFD-B171-47C5-B735-041FA132CA39}</CategoryId>
1647 + <ImpactId>{59387FFD-B171-47C5-B735-041FA132CA39}</ImpactId>
1648 + <ContactId>{59387FFD-B171-47C5-B735-041FA132CA39}</ContactId>
1649 + <AssigneeId>{59387FFD-B171-47C5-B735-041FA132CA39}</AssigneeId>
1650 + </TGetTicketListRequest_V1>
1651 + </GetTicketList>
1652 + </ACMP>
1653 +</ICQL>
1654 +{{/apimacro}}
1655 +
1656 +{{apimacro title="GetTicketList Response"}}
1657 +<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/GetTicketListResponse_V1">
1658 + <ACMP>
1659 + <GetTicketList ActionType="Response" version="1">
1660 + <TGetTicketListResponse_V1 xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
1661 + <Tickets>
1662 + <TTicketInfo_V2 xsi:type="TTicketInfo_V2">
1663 + <Id>{59387FFD-B171-47C5-B735-041FA132CA39}</Id>
1664 + <IntTicketId>0</IntTicketId>
1665 + <Title>Title</Title>
1666 + <StateId>{59387FFD-B171-47C5-B735-041FA132CA39}</StateId>
1667 + <ReadState>trsNew</ReadState>
1668 + <EscalationId>{59387FFD-B171-47C5-B735-041FA132CA39}</EscalationId>
1669 + <EscalationLevel>0</EscalationLevel>
1670 + <Reminder>1899-12-30T00:00:00.000Z</Reminder>
1671 + <Assignee xsi:type="TAssigneeInfo_V1">
1672 + <Id>{59387FFD-B171-47C5-B735-041FA132CA39}</Id>
1673 + <Name>Name</Name>
1674 + <AssigneeIsGroup>false</AssigneeIsGroup>
1675 + <Roles/>
1676 + </Assignee>
1677 + <Contact xsi:type="TContactInfo_V1">
1678 + <ID>{59387FFD-B171-47C5-B735-041FA132CA39}</ID>
1679 + <Name>Name</Name>
1680 + <FamilyName>FamilyName</FamilyName>
1681 + <FullName>FullName</FullName>
1682 + <Email>Email</Email>
1683 + <HasPhoneNumber>false</HasPhoneNumber>
1684 + <HasDeleteFlag>false</HasDeleteFlag>
1685 + <IsUser>false</IsUser>
1686 + </Contact>
1687 + <LastModified>1899-12-30T00:00:00.000Z</LastModified>
1688 + </TTicketInfo_V2>
1689 + <TTicketInfo_V2 xsi:type="TTicketInfo_V2">
1690 + <Id>{59387FFD-B171-47C5-B735-041FA132CA39}</Id>
1691 + <IntTicketId>0</IntTicketId>
1692 + <Title>Title</Title>
1693 + <StateId>{59387FFD-B171-47C5-B735-041FA132CA39}</StateId>
1694 + <ReadState>trsNew</ReadState>
1695 + <EscalationId>{59387FFD-B171-47C5-B735-041FA132CA39}</EscalationId>
1696 + <EscalationLevel>0</EscalationLevel>
1697 + <Reminder>1899-12-30T00:00:00.000Z</Reminder>
1698 + <Assignee xsi:type="TAssigneeInfo_V1">
1699 + <Id>{59387FFD-B171-47C5-B735-041FA132CA39}</Id>
1700 + <Name>Name</Name>
1701 + <AssigneeIsGroup>false</AssigneeIsGroup>
1702 + <Roles/>
1703 + </Assignee>
1704 + <Contact xsi:type="TContactInfo_V1">
1705 + <ID>{59387FFD-B171-47C5-B735-041FA132CA39}</ID>
1706 + <Name>Name</Name>
1707 + <FamilyName>FamilyName</FamilyName>
1708 + <FullName>FullName</FullName>
1709 + <Email>Email</Email>
1710 + <HasPhoneNumber>false</HasPhoneNumber>
1711 + <HasDeleteFlag>false</HasDeleteFlag>
1712 + <IsUser>false</IsUser>
1713 + </Contact>
1714 + <LastModified>1899-12-30T00:00:00.000Z</LastModified>
1715 + </TTicketInfo_V2>
1716 + </Tickets>
1717 + <Version>Version</Version>
1718 + <ResultCode>0</ResultCode>
1719 + <ResultMessage>ResultMessage</ResultMessage>
1720 + </TGetTicketListResponse_V1>
1721 + </GetTicketList>
1722 + </ACMP>
1723 +</ICQL>
1724 +{{/apimacro}}
1725 +
1726 += GetTicketListOfAsset =
1727 +
1728 +{{apimacro title="GetTicketListOfAsset Request"}}
1729 +<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/GetTicketListOfAssetRequest_V1">
1730 + <ACMP>
1731 + <GetTicketListOfAsset ActionType="Request" version="1">
1732 + <TGetTicketListOfAssetRequest_V1 xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
1733 + <Id>{59387FFD-B171-47C5-B735-041FA132CA39}</Id>
1734 + </TGetTicketListOfAssetRequest_V1>
1735 + </GetTicketListOfAsset>
1736 + </ACMP>
1737 +</ICQL>
1738 +{{/apimacro}}
1739 +
1740 +{{apimacro title="GetTicketListOfAsset Response"}}
1741 +<?xml version="1.0" encoding="utf-8"?>
1742 +<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/GetTicketListOfAssetResponse_V1">
1743 + <ACMP>
1744 + <GetTicketListOfAsset ActionType="Response" version="1">
1745 + <TGetTicketListOfAssetResponse_V1 xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
1746 + <Tickets>
1747 + <TTicketInfo_V2 xsi:type="TTicketInfo_V2">
1748 + <Id>{59387FFD-B171-47C5-B735-041FA132CA39}</Id>
1749 + <IntTicketId>0</IntTicketId>
1750 + <Title>Title</Title>
1751 + <StateId>{59387FFD-B171-47C5-B735-041FA132CA39}</StateId>
1752 + <ReadState>trsNew</ReadState>
1753 + <EscalationId>{59387FFD-B171-47C5-B735-041FA132CA39}</EscalationId>
1754 + <EscalationLevel>0</EscalationLevel>
1755 + <Reminder>1899-12-30T00:00:00.000Z</Reminder>
1756 + <Assignee xsi:type="TAssigneeInfo_V1">
1757 + <Id>{59387FFD-B171-47C5-B735-041FA132CA39}</Id>
1758 + <Name>Name</Name>
1759 + <AssigneeIsGroup>false</AssigneeIsGroup>
1760 + <Roles/>
1761 + </Assignee>
1762 + <Contact xsi:type="TContactInfo_V1">
1763 + <ID>{59387FFD-B171-47C5-B735-041FA132CA39}</ID>
1764 + <Name>Name</Name>
1765 + <FamilyName>FamilyName</FamilyName>
1766 + <FullName>FullName</FullName>
1767 + <Email>Email</Email>
1768 + <HasPhoneNumber>false</HasPhoneNumber>
1769 + <HasDeleteFlag>false</HasDeleteFlag>
1770 + <IsUser>false</IsUser>
1771 + </Contact>
1772 + <LastModified>1899-12-30T00:00:00.000Z</LastModified>
1773 + </TTicketInfo_V2>
1774 + <TTicketInfo_V2 xsi:type="TTicketInfo_V2">
1775 + <Id>{59387FFD-B171-47C5-B735-041FA132CA39}</Id>
1776 + <IntTicketId>0</IntTicketId>
1777 + <Title>Title</Title>
1778 + <StateId>{59387FFD-B171-47C5-B735-041FA132CA39}</StateId>
1779 + <ReadState>trsNew</ReadState>
1780 + <EscalationId>{59387FFD-B171-47C5-B735-041FA132CA39}</EscalationId>
1781 + <EscalationLevel>0</EscalationLevel>
1782 + <Reminder>1899-12-30T00:00:00.000Z</Reminder>
1783 + <Assignee xsi:type="TAssigneeInfo_V1">
1784 + <Id>{59387FFD-B171-47C5-B735-041FA132CA39}</Id>
1785 + <Name>Name</Name>
1786 + <AssigneeIsGroup>false</AssigneeIsGroup>
1787 + <Roles/>
1788 + </Assignee>
1789 + <Contact xsi:type="TContactInfo_V1">
1790 + <ID>{59387FFD-B171-47C5-B735-041FA132CA39}</ID>
1791 + <Name>Name</Name>
1792 + <FamilyName>FamilyName</FamilyName>
1793 + <FullName>FullName</FullName>
1794 + <Email>Email</Email>
1795 + <HasPhoneNumber>false</HasPhoneNumber>
1796 + <HasDeleteFlag>false</HasDeleteFlag>
1797 + <IsUser>false</IsUser>
1798 + </Contact>
1799 + <LastModified>1899-12-30T00:00:00.000Z</LastModified>
1800 + </TTicketInfo_V2>
1801 + </Tickets>
1802 + <ResultCode>0</ResultCode>
1803 + <ResultMessage>ResultMessage</ResultMessage>
1804 + </TGetTicketListOfAssetResponse_V1>
1805 + </GetTicketListOfAsset>
1806 + </ACMP>
1807 +</ICQL>
1808 +{{/apimacro}}
1809 +
1810 += GetLinkedTicketsOfTicket =
1811 +
1812 +{{apimacro title="GetLinkedTicketsOfTicket Request"}}
1813 +<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/GetLinkedTicketsOfTicketRequest_V1">
1814 + <ACMP>
1815 + <GetLinkedTicketsOfTicket ActionType="Request" version="1">
1816 + <TGetLinkedTicketsOfTicketRequest_V1 xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
1817 + <TicketId>{59387FFD-B171-47C5-B735-041FA132CA39}</TicketId>
1818 + </TGetLinkedTicketsOfTicketRequest_V1>
1819 + </GetLinkedTicketsOfTicket>
1820 + </ACMP>
1821 +</ICQL>
1822 +{{/apimacro}}
1823 +
1824 +{{apimacro title="GetLinkedTicketsOfTicket Response"}}
1825 +<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/GetLinkedTicketsOfTicketResponse_V1">
1826 + <ACMP>
1827 + <GetLinkedTicketsOfTicket ActionType="Response" version="1">
1828 + <TGetLinkedTicketsOfTicketResponse_V1 xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
1829 + <Tickets>
1830 + <TTicketInfo_V2 xsi:type="TTicketInfo_V2">
1831 + <Id>{59387FFD-B171-47C5-B735-041FA132CA39}</Id>
1832 + <IntTicketId>0</IntTicketId>
1833 + <Title>Title</Title>
1834 + <StateId>{59387FFD-B171-47C5-B735-041FA132CA39}</StateId>
1835 + <ReadState>trsNew</ReadState>
1836 + <EscalationId>{59387FFD-B171-47C5-B735-041FA132CA39}</EscalationId>
1837 + <EscalationLevel>0</EscalationLevel>
1838 + <Reminder>1899-12-30T00:00:00.000Z</Reminder>
1839 + <Assignee xsi:type="TAssigneeInfo_V1">
1840 + <Id>{59387FFD-B171-47C5-B735-041FA132CA39}</Id>
1841 + <Name>Name</Name>
1842 + <AssigneeIsGroup>false</AssigneeIsGroup>
1843 + <Roles/>
1844 + </Assignee>
1845 + <Contact xsi:type="TContactInfo_V1">
1846 + <ID>{59387FFD-B171-47C5-B735-041FA132CA39}</ID>
1847 + <Name>Name</Name>
1848 + <FamilyName>FamilyName</FamilyName>
1849 + <FullName>FullName</FullName>
1850 + <Email>Email</Email>
1851 + <HasPhoneNumber>false</HasPhoneNumber>
1852 + <HasDeleteFlag>false</HasDeleteFlag>
1853 + <IsUser>false</IsUser>
1854 + </Contact>
1855 + <LastModified>1899-12-30T00:00:00.000Z</LastModified>
1856 + </TTicketInfo_V2>
1857 + <TTicketInfo_V2 xsi:type="TTicketInfo_V2">
1858 + <Id>{59387FFD-B171-47C5-B735-041FA132CA39}</Id>
1859 + <IntTicketId>0</IntTicketId>
1860 + <Title>Title</Title>
1861 + <StateId>{59387FFD-B171-47C5-B735-041FA132CA39}</StateId>
1862 + <ReadState>trsNew</ReadState>
1863 + <EscalationId>{59387FFD-B171-47C5-B735-041FA132CA39}</EscalationId>
1864 + <EscalationLevel>0</EscalationLevel>
1865 + <Reminder>1899-12-30T00:00:00.000Z</Reminder>
1866 + <Assignee xsi:type="TAssigneeInfo_V1">
1867 + <Id>{59387FFD-B171-47C5-B735-041FA132CA39}</Id>
1868 + <Name>Name</Name>
1869 + <AssigneeIsGroup>false</AssigneeIsGroup>
1870 + <Roles/>
1871 + </Assignee>
1872 + <Contact xsi:type="TContactInfo_V1">
1873 + <ID>{59387FFD-B171-47C5-B735-041FA132CA39}</ID>
1874 + <Name>Name</Name>
1875 + <FamilyName>FamilyName</FamilyName>
1876 + <FullName>FullName</FullName>
1877 + <Email>Email</Email>
1878 + <HasPhoneNumber>false</HasPhoneNumber>
1879 + <HasDeleteFlag>false</HasDeleteFlag>
1880 + <IsUser>false</IsUser>
1881 + </Contact>
1882 + <LastModified>1899-12-30T00:00:00.000Z</LastModified>
1883 + </TTicketInfo_V2>
1884 + </Tickets>
1885 + <ResultCode>0</ResultCode>
1886 + <ResultMessage>ResultMessage</ResultMessage>
1887 + </TGetLinkedTicketsOfTicketResponse_V1>
1888 + </GetLinkedTicketsOfTicket>
1889 + </ACMP>
1890 +</ICQL>
1891 +{{/apimacro}}
1892 +
1893 += GetHelpdeskSettings =
1894 +
1895 +{{apimacro title="GetHelpdeskSettings Request"}}
1896 +<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/GetHelpdeskSettingsRequest_V1">
1897 + <ACMP>
1898 + <GetHelpdeskSettings ActionType="Request" version="1">
1899 + <TGetHelpdeskSettingsRequest_V1/>
1900 + </GetHelpdeskSettings>
1901 + </ACMP>
1902 +</ICQL>
1903 +{{/apimacro}}
1904 +
1905 +{{apimacro title="GetHelpdeskSettings Response"}}
1906 +<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/GetHelpdeskSettingsResponse_V1">
1907 + <ACMP>
1908 + <GetHelpdeskSettings ActionType="Response" version="1">
1909 + <TGetHelpdeskSettingsResponse_V1 xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
1910 + <HelpdeskSettings xsi:type="THelpdeskSettings_V1">
1911 + <Categories>
1912 + <TTicketCategory_V1 xsi:type="TTicketCategory_V1">
1913 + <ID>{59387FFD-B171-47C5-B735-041FA132CA39}</ID>
1914 + <ParentID>{59387FFD-B171-47C5-B735-041FA132CA39}</ParentID>
1915 + <Caption_EN>Caption_EN</Caption_EN>
1916 + <Caption_DE>Caption_DE</Caption_DE>
1917 + </TTicketCategory_V1>
1918 + <TTicketCategory_V1 xsi:type="TTicketCategory_V1">
1919 + <ID>{59387FFD-B171-47C5-B735-041FA132CA39}</ID>
1920 + <ParentID>{59387FFD-B171-47C5-B735-041FA132CA39}</ParentID>
1921 + <Caption_EN>Caption_EN</Caption_EN>
1922 + <Caption_DE>Caption_DE</Caption_DE>
1923 + </TTicketCategory_V1>
1924 + </Categories>
1925 + <Impacts>
1926 + <TTicketImpact_V1 xsi:type="TTicketImpact_V1">
1927 + <Id>{59387FFD-B171-47C5-B735-041FA132CA39}</Id>
1928 + <Caption_DE>Caption_DE</Caption_DE>
1929 + <Caption_EN>Caption_EN</Caption_EN>
1930 + </TTicketImpact_V1>
1931 + <TTicketImpact_V1 xsi:type="TTicketImpact_V1">
1932 + <Id>{59387FFD-B171-47C5-B735-041FA132CA39}</Id>
1933 + <Caption_DE>Caption_DE</Caption_DE>
1934 + <Caption_EN>Caption_EN</Caption_EN>
1935 + </TTicketImpact_V1>
1936 + </Impacts>
1937 + <States>
1938 + <TTicketState_V1 xsi:type="TTicketState_V1">
1939 + <Id>{59387FFD-B171-47C5-B735-041FA132CA39}</Id>
1940 + <Caption_de>Caption_de</Caption_de>
1941 + <Caption_en>Caption_en</Caption_en>
1942 + <StateOrder>0</StateOrder>
1943 + </TTicketState_V1>
1944 + <TTicketState_V1 xsi:type="TTicketState_V1">
1945 + <Id>{59387FFD-B171-47C5-B735-041FA132CA39}</Id>
1946 + <Caption_de>Caption_de</Caption_de>
1947 + <Caption_en>Caption_en</Caption_en>
1948 + <StateOrder>0</StateOrder>
1949 + </TTicketState_V1>
1950 + </States>
1951 + <EnableResolution>false</EnableResolution>
1952 + <Resolutions>
1953 + <TTicketResolution_V1 xsi:type="TTicketResolution_V1">
1954 + <ID>{59387FFD-B171-47C5-B735-041FA132CA39}</ID>
1955 + <Quantifier>0</Quantifier>
1956 + <Caption_EN>Caption_EN</Caption_EN>
1957 + <Caption_DE>Caption_DE</Caption_DE>
1958 + <IsDeleted>false</IsDeleted>
1959 + <IsDefaultResolution>false</IsDefaultResolution>
1960 + </TTicketResolution_V1>
1961 + <TTicketResolution_V1 xsi:type="TTicketResolution_V1">
1962 + <ID>{59387FFD-B171-47C5-B735-041FA132CA39}</ID>
1963 + <Quantifier>0</Quantifier>
1964 + <Caption_EN>Caption_EN</Caption_EN>
1965 + <Caption_DE>Caption_DE</Caption_DE>
1966 + <IsDeleted>false</IsDeleted>
1967 + <IsDefaultResolution>false</IsDefaultResolution>
1968 + </TTicketResolution_V1>
1969 + </Resolutions>
1970 + <Priorities>
1971 + <TTicketPriority_V1 xsi:type="TTicketPriority_V1">
1972 + <Priority>0</Priority>
1973 + <Caption_DE>Caption_DE</Caption_DE>
1974 + <Caption_EN>Caption_EN</Caption_EN>
1975 + </TTicketPriority_V1>
1976 + <TTicketPriority_V1 xsi:type="TTicketPriority_V1">
1977 + <Priority>0</Priority>
1978 + <Caption_DE>Caption_DE</Caption_DE>
1979 + <Caption_EN>Caption_EN</Caption_EN>
1980 + </TTicketPriority_V1>
1981 + </Priorities>
1982 + <MaxAttachmentSize>0</MaxAttachmentSize>
1983 + <NeedCommentToClose>false</NeedCommentToClose>
1984 + <TextModules>
1985 + <TTicketTextModule_V1 xsi:type="TTicketTextModule_V1">
1986 + <Id>{59387FFD-B171-47C5-B735-041FA132CA39}</Id>
1987 + <Name>Name</Name>
1988 + <Text>Text</Text>
1989 + <ParentId>{59387FFD-B171-47C5-B735-041FA132CA39}</ParentId>
1990 + <Path>Path</Path>
1991 + </TTicketTextModule_V1>
1992 + <TTicketTextModule_V1 xsi:type="TTicketTextModule_V1">
1993 + <Id>{59387FFD-B171-47C5-B735-041FA132CA39}</Id>
1994 + <Name>Name</Name>
1995 + <Text>Text</Text>
1996 + <ParentId>{59387FFD-B171-47C5-B735-041FA132CA39}</ParentId>
1997 + <Path>Path</Path>
1998 + </TTicketTextModule_V1>
1999 + </TextModules>
2000 + <TimeTrackingEnabled>false</TimeTrackingEnabled>
2001 + <ShowTimeTrackingDialogForNewComments>false</ShowTimeTrackingDialogForNewComments>
2002 + <TimeFrameRequiredToCloseTicket>false</TimeFrameRequiredToCloseTicket>
2003 + </HelpdeskSettings>
2004 + <Version>Version</Version>
2005 + <ResultCode>0</ResultCode>
2006 + <ResultMessage>ResultMessage</ResultMessage>
2007 + </TGetHelpdeskSettingsResponse_V1>
2008 + </GetHelpdeskSettings>
2009 + </ACMP>
2010 +</ICQL>
2011 +{{/apimacro}}
2012 +
2013 +{{apimacro title="GetHelpdeskSettings Request"}}
2014 +<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/GetHelpdeskSettingsRequest_V2">
2015 + <ACMP>
2016 + <GetHelpdeskSettings ActionType="Request" version="2">
2017 + <TGetHelpdeskSettingsRequest_V2/>
2018 + </GetHelpdeskSettings>
2019 + </ACMP>
2020 +</ICQL>
2021 +{{/apimacro}}
2022 +
2023 +{{apimacro title="GetHelpdeskSettings Response"}}
2024 +<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/GetHelpdeskSettingsResponse_V2">
2025 + <ACMP>
2026 + <GetHelpdeskSettings ActionType="Response" version="2">
2027 + <TGetHelpdeskSettingsResponse_V2 xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
2028 + <HelpdeskSettings xsi:type="THelpdeskSettings_V2">
2029 + <Categories>
2030 + <TTicketCategory_V1 xsi:type="TTicketCategory_V1">
2031 + <ID>{59387FFD-B171-47C5-B735-041FA132CA39}</ID>
2032 + <ParentID>{59387FFD-B171-47C5-B735-041FA132CA39}</ParentID>
2033 + <Caption_EN>Caption_EN</Caption_EN>
2034 + <Caption_DE>Caption_DE</Caption_DE>
2035 + </TTicketCategory_V1>
2036 + <TTicketCategory_V1 xsi:type="TTicketCategory_V1">
2037 + <ID>{59387FFD-B171-47C5-B735-041FA132CA39}</ID>
2038 + <ParentID>{59387FFD-B171-47C5-B735-041FA132CA39}</ParentID>
2039 + <Caption_EN>Caption_EN</Caption_EN>
2040 + <Caption_DE>Caption_DE</Caption_DE>
2041 + </TTicketCategory_V1>
2042 + </Categories>
2043 + <Impacts>
2044 + <TTicketImpact_V1 xsi:type="TTicketImpact_V1">
2045 + <Id>{59387FFD-B171-47C5-B735-041FA132CA39}</Id>
2046 + <Caption_DE>Caption_DE</Caption_DE>
2047 + <Caption_EN>Caption_EN</Caption_EN>
2048 + </TTicketImpact_V1>
2049 + <TTicketImpact_V1 xsi:type="TTicketImpact_V1">
2050 + <Id>{59387FFD-B171-47C5-B735-041FA132CA39}</Id>
2051 + <Caption_DE>Caption_DE</Caption_DE>
2052 + <Caption_EN>Caption_EN</Caption_EN>
2053 + </TTicketImpact_V1>
2054 + </Impacts>
2055 + <States>
2056 + <TTicketState_V1 xsi:type="TTicketState_V1">
2057 + <Id>{59387FFD-B171-47C5-B735-041FA132CA39}</Id>
2058 + <Caption_de>Caption_de</Caption_de>
2059 + <Caption_en>Caption_en</Caption_en>
2060 + <StateOrder>0</StateOrder>
2061 + </TTicketState_V1>
2062 + <TTicketState_V1 xsi:type="TTicketState_V1">
2063 + <Id>{59387FFD-B171-47C5-B735-041FA132CA39}</Id>
2064 + <Caption_de>Caption_de</Caption_de>
2065 + <Caption_en>Caption_en</Caption_en>
2066 + <StateOrder>0</StateOrder>
2067 + </TTicketState_V1>
2068 + </States>
2069 + <EnableResolution>false</EnableResolution>
2070 + <Resolutions>
2071 + <TTicketResolution_V1 xsi:type="TTicketResolution_V1">
2072 + <ID>ID</ID>
2073 + <Quantifier>0</Quantifier>
2074 + <Caption_EN>Caption_EN</Caption_EN>
2075 + <Caption_DE>Caption_DE</Caption_DE>
2076 + <IsDeleted>false</IsDeleted>
2077 + <IsDefaultResolution>false</IsDefaultResolution>
2078 + </TTicketResolution_V1>
2079 + <TTicketResolution_V1 xsi:type="TTicketResolution_V1">
2080 + <ID>ID</ID>
2081 + <Quantifier>0</Quantifier>
2082 + <Caption_EN>Caption_EN</Caption_EN>
2083 + <Caption_DE>Caption_DE</Caption_DE>
2084 + <IsDeleted>false</IsDeleted>
2085 + <IsDefaultResolution>false</IsDefaultResolution>
2086 + </TTicketResolution_V1>
2087 + </Resolutions>
2088 + <Priorities>
2089 + <TTicketPriority_V1 xsi:type="TTicketPriority_V1">
2090 + <Priority>0</Priority>
2091 + <Caption_DE>Caption_DE</Caption_DE>
2092 + <Caption_EN>Caption_EN</Caption_EN>
2093 + </TTicketPriority_V1>
2094 + <TTicketPriority_V1 xsi:type="TTicketPriority_V1">
2095 + <Priority>0</Priority>
2096 + <Caption_DE>Caption_DE</Caption_DE>
2097 + <Caption_EN>Caption_EN</Caption_EN>
2098 + </TTicketPriority_V1>
2099 + </Priorities>
2100 + <MaxAttachmentSize>0</MaxAttachmentSize>
2101 + <NeedCommentToClose>false</NeedCommentToClose>
2102 + <TextModules>
2103 + <TTicketTextModule_V1 xsi:type="TTicketTextModule_V1">
2104 + <Id>{59387FFD-B171-47C5-B735-041FA132CA39}</Id>
2105 + <Name>Name</Name>
2106 + <Text>Text</Text>
2107 + <ParentId>{59387FFD-B171-47C5-B735-041FA132CA39}</ParentId>
2108 + <Path>Path</Path>
2109 + <FullPath>FullPath</FullPath>
2110 + </TTicketTextModule_V1>
2111 + <TTicketTextModule_V1 xsi:type="TTicketTextModule_V1">
2112 + <Id>{59387FFD-B171-47C5-B735-041FA132CA39}</Id>
2113 + <Name>Name</Name>
2114 + <Text>Text</Text>
2115 + <ParentId>{59387FFD-B171-47C5-B735-041FA132CA39}</ParentId>
2116 + <Path>Path</Path>
2117 + <FullPath>FullPath</FullPath>
2118 + </TTicketTextModule_V1>
2119 + </TextModules>
2120 + <TimeTrackingEnabled>false</TimeTrackingEnabled>
2121 + <ShowTimeTrackingDialogForNewComments>false</ShowTimeTrackingDialogForNewComments>
2122 + <TimeFrameRequiredToCloseTicket>false</TimeFrameRequiredToCloseTicket>
2123 + <MandatoryCustomFields>
2124 + <string>Value 1</string>
2125 + <string>Value 2</string>
2126 + </MandatoryCustomFields>
2127 + <IsTicketKeywordsMandatory>false</IsTicketKeywordsMandatory>
2128 + </HelpdeskSettings>
2129 + <Version>{59387FFD-B171-47C5-B735-041FA132CA39}</Version>
2130 + <ResultCode>0</ResultCode>
2131 + <ResultMessage>ResultMessage</ResultMessage>
2132 + </TGetHelpdeskSettingsResponse_V2>
2133 + </GetHelpdeskSettings>
2134 + </ACMP>
2135 +</ICQL>
2136 +{{/apimacro}}
2137 +
2138 += GetAssigneeList =
2139 +
2140 +{{apimacro title="GetAssigneeList Request"}}
2141 +<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/GetAssigneeListRequest_V1">
2142 + <ACMP>
2143 + <GetAssigneeList ActionType="Request" version="1">
2144 + <TGetAssigneeListRequest_V1/>
2145 + </GetAssigneeList>
2146 + </ACMP>
2147 +</ICQL>
2148 +{{/apimacro}}
2149 +
2150 +{{apimacro title="GetAssigneeList Response"}}
2151 +<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/GetAssigneeListResponse_V1">
2152 + <ACMP>
2153 + <GetAssigneeList ActionType="Response" version="1">
2154 + <TGetAssigneeListResponse_V1 xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
2155 + <Assignees>
2156 + <TAssigneeInfo_V1 xsi:type="TAssigneeInfo_V1">
2157 + <Id>{59387FFD-B171-47C5-B735-041FA132CA39}</Id>
2158 + <Name>Name</Name>
2159 + <AssigneeIsGroup>false</AssigneeIsGroup>
2160 + <Roles/>
2161 + </TAssigneeInfo_V1>
2162 + <TAssigneeInfo_V1 xsi:type="TAssigneeInfo_V1">
2163 + <Id>{59387FFD-B171-47C5-B735-041FA132CA39}</Id>
2164 + <Name>Name</Name>
2165 + <AssigneeIsGroup>false</AssigneeIsGroup>
2166 + <Roles/>
2167 + </TAssigneeInfo_V1>
2168 + </Assignees>
2169 + <Version>Version</Version>
2170 + <ResultCode>0</ResultCode>
2171 + <ResultMessage>ResultMessage</ResultMessage>
2172 + </TGetAssigneeListResponse_V1>
2173 + </GetAssigneeList>
2174 + </ACMP>
2175 +</ICQL>
2176 +{{/apimacro}}
2177 +
2178 += SaveReminderOfTicket =
2179 +
2180 +{{apimacro title="SaveReminderOfTicket Request"}}
2181 +<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/SaveReminderOfTicketRequest_V1">
2182 + <ACMP>
2183 + <SaveReminderOfTicket ActionType="Request" version="1">
2184 + <TSaveReminderOfTicketRequest_V1 xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
2185 + <TicketId>{59387FFD-B171-47C5-B735-041FA132CA39}</TicketId>
2186 + <Reminder xsi:type="TTicketResubmission_V1">
2187 + <Subject>Subject</Subject>
2188 + <Content>Content</Content>
2189 + <ExpirationDate>1899-12-30T00:00:00.000Z</ExpirationDate>
2190 + </Reminder>
2191 + </TSaveReminderOfTicketRequest_V1>
2192 + </SaveReminderOfTicket>
2193 + </ACMP>
2194 +</ICQL>
2195 +{{/apimacro}}
2196 +
2197 +{{apimacro title="SaveReminderOfTicket Response"}}
2198 +<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/SaveReminderOfTicketResponse_V1">
2199 + <ACMP>
2200 + <SaveReminderOfTicket ActionType="Response" version="1">
2201 + <TSaveReminderOfTicketResponse_V1 xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
2202 + <ResultCode>0</ResultCode>
2203 + <ResultMessage>ResultMessage</ResultMessage>
2204 + </TSaveReminderOfTicketResponse_V1>
2205 + </SaveReminderOfTicket>
2206 + </ACMP>
2207 +</ICQL>
2208 +{{/apimacro}}
2209 +
2210 += DeleteReminderOfTicket =
2211 +
2212 +{{apimacro title="DeleteReminderOfTicket Request"}}
2213 +<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/DeleteReminderOfTicketRequest_V1">
2214 + <ACMP>
2215 + <DeleteReminderOfTicket ActionType="Request" version="1">
2216 + <TDeleteReminderOfTicketRequest_V1 xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
2217 + <TicketId>{59387FFD-B171-47C5-B735-041FA132CA39}</TicketId>
2218 + </TDeleteReminderOfTicketRequest_V1>
2219 + </DeleteReminderOfTicket>
2220 + </ACMP>
2221 +</ICQL>
2222 +{{/apimacro}}
2223 +
2224 +{{apimacro title="DeleteReminderOfTicket Response"}}
2225 +<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/DeleteReminderOfTicketResponse_V1">
2226 + <ACMP>
2227 + <DeleteReminderOfTicket ActionType="Response" version="1">
2228 + <TDeleteReminderOfTicketResponse_V1 xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
2229 + <ResultCode>0</ResultCode>
2230 + <ResultMessage>ResultMessage</ResultMessage>
2231 + </TDeleteReminderOfTicketResponse_V1>
2232 + </DeleteReminderOfTicket>
2233 + </ACMP>
2234 +</ICQL>
2235 +{{/apimacro}}
2236 +
2237 += SaveTicketWorkingTime =
2238 +
2239 +{{apimacro title="SaveTicketWorkingTime Request"}}
2240 +<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/SaveTicketWorkingTimeRequest_V1">
2241 + <ACMP>
2242 + <SaveTicketWorkingTime ActionType="Request" version="1">
2243 + <TSaveTicketWorkingTimeRequest_V1 xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
2244 + <TicketID>{59387FFD-B171-47C5-B735-041FA132CA39}</TicketID>
2245 + <WorkingTime xsi:type="TTicketWorkingTime_V1">
2246 + <ID>{59387FFD-B171-47C5-B735-041FA132CA39}</ID>
2247 + <StartDate>1899-12-30T00:00:00.000Z</StartDate>
2248 + <EndDate>1899-12-30T00:00:00.000Z</EndDate>
2249 + <Description>Description</Description>
2250 + <Executor xsi:type="TContactInfo_V1">
2251 + <ID>{C5A168B5-5994-4114-AAA6-F48BA2B5C092}</ID>
2252 + </Executor>
2253 + </WorkingTime>
2254 + </TSaveTicketWorkingTimeRequest_V1>
2255 + </SaveTicketWorkingTime>
2256 + </ACMP>
2257 +</ICQL>
2258 +{{/apimacro}}
2259 +
2260 +{{apimacro title="SaveTicketWorkingTime Response"}}
2261 +<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/SaveTicketWorkingTimeResponse_V1">
2262 + <ACMP>
2263 + <SaveTicketWorkingTime ActionType="Response" version="1">
2264 + <TSaveTicketWorkingTimeResponse_V1 xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
2265 + <ResultCode>0</ResultCode>
2266 + <ResultMessage>ResultMessage</ResultMessage>
2267 + </TSaveTicketWorkingTimeResponse_V1>
2268 + </SaveTicketWorkingTime>
2269 + </ACMP>
2270 +</ICQL>
2271 +{{/apimacro}}
2272 +
2273 += GetTicketWorkingTimeList =
2274 +
2275 +{{apimacro title="GetTicketWorkingTimeList Request"}}
2276 +<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/GetTicketWorkingTimeListRequest_V1">
2277 + <ACMP>
2278 + <GetTicketWorkingTimeList ActionType="Request" version="1">
2279 + <TGetTicketWorkingTimeListRequest_V1 xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
2280 + <TicketId>TicketId</TicketId>
2281 + </TGetTicketWorkingTimeListRequest_V1>
2282 + </GetTicketWorkingTimeList>
2283 + </ACMP>
2284 +</ICQL>
2285 +{{/apimacro}}
2286 +
2287 +{{apimacro title="GetTicketWorkingTimeList Response"}}
2288 +<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/GetTicketWorkingTimeListResponse_V1">
2289 + <ACMP>
2290 + <GetTicketWorkingTimeList ActionType="Response" version="1">
2291 + <TGetTicketWorkingTimeListResponse_V1 xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
2292 + <WorkingTimeList>
2293 + <TTicketWorkingTime_V1 xsi:type="TTicketWorkingTime_V1">
2294 + <ID>{59387FFD-B171-47C5-B735-041FA132CA39}</ID>
2295 + <StartDate>1899-12-30T00:00:00.000Z</StartDate>
2296 + <EndDate>1899-12-30T00:00:00.000Z</EndDate>
2297 + <Description>Description</Description>
2298 + <Executor xsi:type="TContactInfo_V1">
2299 + <ID>{59387FFD-B171-47C5-B735-041FA132CA39}</ID>
2300 + <Name>Name</Name>
2301 + <FamilyName>FamilyName</FamilyName>
2302 + <FullName>FullName</FullName>
2303 + <Email>Email</Email>
2304 + <HasPhoneNumber>false</HasPhoneNumber>
2305 + <HasDeleteFlag>false</HasDeleteFlag>
2306 + <IsUser>false</IsUser>
2307 + </Executor>
2308 + <Creator xsi:type="TContactInfo_V1">
2309 + <ID>{59387FFD-B171-47C5-B735-041FA132CA39}</ID>
2310 + <Name>Name</Name>
2311 + <FamilyName>FamilyName</FamilyName>
2312 + <FullName>FullName</FullName>
2313 + <Email>Email</Email>
2314 + <HasPhoneNumber>false</HasPhoneNumber>
2315 + <HasDeleteFlag>false</HasDeleteFlag>
2316 + <IsUser>false</IsUser>
2317 + </Creator>
2318 + </TTicketWorkingTime_V1>
2319 + <TTicketWorkingTime_V1 xsi:type="TTicketWorkingTime_V1">
2320 + <ID>{59387FFD-B171-47C5-B735-041FA132CA39}</ID>
2321 + <StartDate>1899-12-30T00:00:00.000Z</StartDate>
2322 + <EndDate>1899-12-30T00:00:00.000Z</EndDate>
2323 + <Description>Description</Description>
2324 + <Executor xsi:type="TContactInfo_V1">
2325 + <ID>{59387FFD-B171-47C5-B735-041FA132CA39}</ID>
2326 + <Name>Name</Name>
2327 + <FamilyName>FamilyName</FamilyName>
2328 + <FullName>FullName</FullName>
2329 + <Email>Email</Email>
2330 + <HasPhoneNumber>false</HasPhoneNumber>
2331 + <HasDeleteFlag>false</HasDeleteFlag>
2332 + <IsUser>false</IsUser>
2333 + </Executor>
2334 + <Creator xsi:type="TContactInfo_V1">
2335 + <ID>{59387FFD-B171-47C5-B735-041FA132CA39}</ID>
2336 + <Name>Name</Name>
2337 + <FamilyName>FamilyName</FamilyName>
2338 + <FullName>FullName</FullName>
2339 + <Email>Email</Email>
2340 + <HasPhoneNumber>false</HasPhoneNumber>
2341 + <HasDeleteFlag>false</HasDeleteFlag>
2342 + <IsUser>false</IsUser>
2343 + </Creator>
2344 + </TTicketWorkingTime_V1>
2345 + </WorkingTimeList>
2346 + <ResultCode>0</ResultCode>
2347 + <ResultMessage>ResultMessage</ResultMessage>
2348 + </TGetTicketWorkingTimeListResponse_V1>
2349 + </GetTicketWorkingTimeList>
2350 + </ACMP>
2351 +</ICQL>
2352 +{{/apimacro}}
2353 +
2354 += DeleteTicketWorkingTimeList =
2355 +
2356 +{{apimacro title="DeleteTicketWorkingTimeList Request"}}
2357 +<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/DeleteTicketWorkingTimeListRequest_V1">
2358 + <ACMP>
2359 + <DeleteTicketWorkingTimeList ActionType="Request" version="1">
2360 + <TDeleteTicketWorkingTimeListRequest_V1 xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
2361 + <TicketID>{59387FFD-B171-47C5-B735-041FA132CA39}</TicketID>
2362 + <WorkingTimeIds>
2363 + <string>{59387FFD-B171-47C5-B735-041FA132CA39}</string>
2364 + <string>{59387FFD-B171-47C5-B735-041FA132CA39}</string>
2365 + </WorkingTimeIds>
2366 + </TDeleteTicketWorkingTimeListRequest_V1>
2367 + </DeleteTicketWorkingTimeList>
2368 + </ACMP>
2369 +</ICQL>
2370 +{{/apimacro}}
2371 +
2372 +{{apimacro title="DeleteTicketWorkingTimeList Response"}}
2373 +<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/DeleteTicketWorkingTimeListResponse_V1">
2374 + <ACMP>
2375 + <DeleteTicketWorkingTimeList ActionType="Response" version="1">
2376 + <TDeleteTicketWorkingTimeListResponse_V1 xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
2377 + <ResultCode>0</ResultCode>
2378 + <ResultMessage>ResultMessage</ResultMessage>
2379 + </TDeleteTicketWorkingTimeListResponse_V1>
2380 + </DeleteTicketWorkingTimeList>
2381 + </ACMP>
2382 +</ICQL>
2383 +{{/apimacro}}
2384 +
2385 += SaveTicketCosts =
2386 +
2387 +Beim Hinzufügen eines Kosten-Eintrages sind folgende Felder Pflichtfelder: Id, TicketId, UnitPrice und Amount
2388 +
2389 +Beim Ändern eines Kosten-Einitrages ist nur "Id" Pflichtfeld
2390 +
2391 +UnitPrice muss größer als 0.00 und kleiner gleich 999999.99 sein.
2392 +
2393 +Amount muss größer als 0 und kleiner gleich 999999 sein.
2394 +
2395 +Category darf nicht länger als 100 Zeichen sein.
2396 +
2397 +Description darf nicht länger als 400 Zeichen sein.
2398 +
2399 +Die CreatorID ist immer die ID des aufrufenden Benutzers, demnach hier nicht aufgelistet.
2400 +
2401 +{{apimacro title="SaveTicketCosts Request"}}
2402 +<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/SaveTicketCostsRequest_V1">
2403 + <ACMP>
2404 + <SaveTicketCosts ActionType="Request" version="1">
2405 + <TSaveTicketCostsRequest_V1 xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
2406 + <TicketCost xsi:type="TTicketCost_V1">
2407 + <Id>{59387FFD-B171-47C5-B735-041FA132CA39}</Id>
2408 + <TicketId>{59387FFD-B171-47C5-B735-041FA132CA39}</TicketId>
2409 + <UnitPrice>0</UnitPrice>
2410 + <Amount>0</Amount>
2411 + <Category>Category</Category>
2412 + <Description>Description</Description>
2413 + </TicketCost>
2414 + </TSaveTicketCostsRequest_V1>
2415 + </SaveTicketCosts>
2416 + </ACMP>
2417 +</ICQL>
2418 +{{/apimacro}}
2419 +
2420 +{{apimacro title="SaveTicketCosts Response"}}
2421 +<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/SaveTicketCostsResponse_V1">
2422 + <ACMP>
2423 + <SaveTicketCosts ActionType="Response" version="1">
2424 + <TSaveTicketCostsResponse_V1 xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
2425 + <ResultCode>0</ResultCode>
2426 + <ResultMessage>ResultMessage</ResultMessage>
2427 + </TSaveTicketCostsResponse_V1>
2428 + </SaveTicketCosts>
2429 + </ACMP>
2430 +</ICQL>
2431 +{{/apimacro}}
2432 +
2433 += GetTicketCost =
2434 +
2435 +{{apimacro title="GetTicketCost Request"}}
2436 +<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/GetTicketCostRequest_V1">
2437 + <ACMP>
2438 + <GetTicketCost ActionType="Request" version="1">
2439 + <TGetTicketCostRequest_V1 xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
2440 + <TicketCostId>TicketCostId</TicketCostId>
2441 + </TGetTicketCostRequest_V1>
2442 + </GetTicketCost>
2443 + </ACMP>
2444 +</ICQL>
2445 +{{/apimacro}}
2446 +
2447 +{{apimacro title="GetTicketCost Response"}}
2448 +<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/GetTicketCostResponse_V1">
2449 + <ACMP>
2450 + <GetTicketCost ActionType="Response" version="1">
2451 + <TGetTicketCostResponse_V1 xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
2452 + <TicketCost xsi:type="TTicketCost_V2">
2453 + <Id>{59387FFD-B171-47C5-B735-041FA132CA39}</Id>
2454 + <TicketId>{59387FFD-B171-47C5-B735-041FA132CA39}</TicketId>
2455 + <UnitPrice>0</UnitPrice>
2456 + <Amount>0</Amount>
2457 + <Category>Category</Category>
2458 + <Description>Description</Description>
2459 + <CreationDate>1899-12-30T00:00:00.000Z</CreationDate>
2460 + <CreatedBy xsi:type="TContactInfo_V1">
2461 + <ID>{59387FFD-B171-47C5-B735-041FA132CA39}</ID>
2462 + <Name>Name</Name>
2463 + <FamilyName>FamilyName</FamilyName>
2464 + <FullName>FullName</FullName>
2465 + <Email>Email</Email>
2466 + <HasPhoneNumber>false</HasPhoneNumber>
2467 + <HasDeleteFlag>false</HasDeleteFlag>
2468 + <IsUser>false</IsUser>
2469 + </CreatedBy>
2470 + </TicketCost>
2471 + <ResultCode>0</ResultCode>
2472 + <ResultMessage>ResultMessage</ResultMessage>
2473 + </TGetTicketCostResponse_V1>
2474 + </GetTicketCost>
2475 + </ACMP>
2476 +</ICQL>
2477 +{{/apimacro}}
2478 +
2479 += GetTicketCostList =
2480 +
2481 +{{apimacro title="GetTicketCostList Request"}}
2482 +<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/GetTicketCostListRequest_V1">
2483 + <ACMP>
2484 + <GetTicketCostList ActionType="Request" version="1">
2485 + <TGetTicketCostListRequest_V1 xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
2486 + <TicketId>{59387FFD-B171-47C5-B735-041FA132CA39}</TicketId>
2487 + </TGetTicketCostListRequest_V1>
2488 + </GetTicketCostList>
2489 + </ACMP>
2490 +</ICQL>
2491 +{{/apimacro}}
2492 +
2493 +{{apimacro title="GetTicketCostList Response"}}
2494 +<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/GetTicketCostListResponse_V1">
2495 + <ACMP>
2496 + <GetTicketCostList ActionType="Response" version="1">
2497 + <TGetTicketCostListResponse_V1 xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
2498 + <TicketCostList>
2499 + <TTicketCost_V2 xsi:type="TTicketCost_V2">
2500 + <Id>{59387FFD-B171-47C5-B735-041FA132CA39}</Id>
2501 + <TicketId>{59387FFD-B171-47C5-B735-041FA132CA39}</TicketId>
2502 + <UnitPrice>0</UnitPrice>
2503 + <Amount>0</Amount>
2504 + <Category>Category</Category>
2505 + <Description>Description</Description>
2506 + <CreationDate>1899-12-30T00:00:00.000Z</CreationDate>
2507 + <CreatedBy xsi:type="TContactInfo_V1">
2508 + <ID>{59387FFD-B171-47C5-B735-041FA132CA39}</ID>
2509 + <Name>Name</Name>
2510 + <FamilyName>FamilyName</FamilyName>
2511 + <FullName>FullName</FullName>
2512 + <Email>Email</Email>
2513 + <HasPhoneNumber>false</HasPhoneNumber>
2514 + <HasDeleteFlag>false</HasDeleteFlag>
2515 + <IsUser>false</IsUser>
2516 + </CreatedBy>
2517 + </TTicketCost_V2>
2518 + <TTicketCost_V2 xsi:type="TTicketCost_V2">
2519 + <Id>{59387FFD-B171-47C5-B735-041FA132CA39}</Id>
2520 + <TicketId>{59387FFD-B171-47C5-B735-041FA132CA39}</TicketId>
2521 + <UnitPrice>0</UnitPrice>
2522 + <Amount>0</Amount>
2523 + <Category>Category</Category>
2524 + <Description>Description</Description>
2525 + <CreationDate>1899-12-30T00:00:00.000Z</CreationDate>
2526 + <CreatedBy xsi:type="TContactInfo_V1">
2527 + <ID>{59387FFD-B171-47C5-B735-041FA132CA39}</ID>
2528 + <Name>Name</Name>
2529 + <FamilyName>FamilyName</FamilyName>
2530 + <FullName>FullName</FullName>
2531 + <Email>Email</Email>
2532 + <HasPhoneNumber>false</HasPhoneNumber>
2533 + <HasDeleteFlag>false</HasDeleteFlag>
2534 + <IsUser>false</IsUser>
2535 + </CreatedBy>
2536 + </TTicketCost_V2>
2537 + </TicketCostList>
2538 + <ResultCode>0</ResultCode>
2539 + <ResultMessage>ResultMessage</ResultMessage>
2540 + </TGetTicketCostListResponse_V1>
2541 + </GetTicketCostList>
2542 + </ACMP>
2543 +</ICQL>
2544 +{{/apimacro}}
2545 +
2546 += DeleteTicketCosts =
2547 +
2548 +{{apimacro title="DeleteTicketCosts Request"}}
2549 +<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/DeleteTicketCostsRequest_V1">
2550 + <ACMP>
2551 + <DeleteTicketCosts ActionType="Request" version="1">
2552 + <TDeleteTicketCostsRequest_V1 xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
2553 + <TicketCostIds>
2554 + <string>{59387FFD-B171-47C5-B735-041FA132CA39}</string>
2555 + <string>{69387FFD-B171-47C5-B735-041FA132CA39}</string>
2556 + </TicketCostIds>
2557 + </TDeleteTicketCostsRequest_V1>
2558 + </DeleteTicketCosts>
2559 + </ACMP>
2560 +</ICQL>
2561 +{{/apimacro}}
2562 +
2563 +{{apimacro title="DeleteTicketCosts Response"}}
2564 +<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/DeleteTicketCostsResponse_V1">
2565 + <ACMP>
2566 + <DeleteTicketCosts ActionType="Response" version="1">
2567 + <TDeleteTicketCostsResponse_V1 xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
2568 + <ResultCode>0</ResultCode>
2569 + <ResultMessage>ResultMessage</ResultMessage>
2570 + </TDeleteTicketCostsResponse_V1>
2571 + </DeleteTicketCosts>
2572 + </ACMP>
2573 +</ICQL>
2574 +{{/apimacro}}
2575 +
2576 += DeleteTicketComment =
2577 +
2578 +{{apimacro title="DeleteTicketComment Request"}}
2579 +<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/DeleteTicketCommentRequest_V1">
2580 + <ACMP>
2581 + <DeleteTicketComment ActionType="Request" version="1">
2582 + <TDeleteTicketCommentRequest_V1 xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
2583 + <CommentId>{A125FC2C-3D6F-4762-A6D8-B9A76933296F}</CommentId>
2584 + </TDeleteTicketCommentRequest_V1>
2585 + </DeleteTicketComment>
2586 + </ACMP>
2587 +</ICQL>
2588 +{{/apimacro}}
2589 +
2590 +{{apimacro title="DeleteTicketComment Response"}}
2591 +<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/DeleteTicketCommentResponse_V1">
2592 + <ACMP>
2593 + <DeleteTicketComment ActionType="Response" version="1">
2594 + <TDeleteTicketCommentResponse_V1 xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
2595 + <ResultCode>0</ResultCode>
2596 + <ResultMessage>ResultMessage</ResultMessage>
2597 + </TDeleteTicketCommentResponse_V1>
2598 + </DeleteTicketComment>
2599 + </ACMP>
2600 +</ICQL>
2601 +{{/apimacro}}
2602 +
2603 += LinkAssetsToTicket =
2604 +
2605 +{{apimacro title="LinkAssetsToTicket Request"}}
2606 +<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/LinkAssetsToTicketRequest_V1">
2607 + <ACMP>
2608 + <LinkAssetsToTicket ActionType="Request" version="1">
2609 + <TLinkAssetsToTicketRequest_V1 xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
2610 + <TicketId>{59387FFD-B171-47C5-B735-041FA132CA39}</TicketId>
2611 + <AssetIds>
2612 + <string>Value 1</string>
2613 + <string>Value 2</string>
2614 + </AssetIds>
2615 + </TLinkAssetsToTicketRequest_V1>
2616 + </LinkAssetsToTicket>
2617 + </ACMP>
2618 +</ICQL>
2619 +{{/apimacro}}
2620 +
2621 +{{apimacro title="LinkAssetsToTicket Response"}}
2622 +<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/LinkAssetsToTicketResponse_V1">
2623 + <ACMP>
2624 + <LinkAssetsToTicket ActionType="Response" version="1">
2625 + <TLinkAssetsToTicketResponse_V1 xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
2626 + <FailedAssetIds>
2627 + <string>Value 1</string>
2628 + <string>Value 2</string>
2629 + </FailedAssetIds>
2630 + <ResultCode>0</ResultCode>
2631 + <ResultMessage>ResultMessage</ResultMessage>
2632 + </TLinkAssetsToTicketResponse_V1>
2633 + </LinkAssetsToTicket>
2634 + </ACMP>
2635 +</ICQL>
2636 +{{/apimacro}}
2637 +
2638 += LinkClientsToTicket =
2639 +
2640 +{{apimacro title="LinkClientsToTicket Request"}}
2641 +<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/LinkClientsToTicketRequest_V1">
2642 + <ACMP>
2643 + <LinkClientsToTicket ActionType="Request" version="1">
2644 + <TLinkClientsToTicketRequest_V1 xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
2645 + <TicketId>{59387FFD-B171-47C5-B735-041FA132CA39}</TicketId>
2646 + <ClientIds>
2647 + <string>Value 1</string>
2648 + <string>Value 2</string>
2649 + </ClientIds>
2650 + </TLinkClientsToTicketRequest_V1>
2651 + </LinkClientsToTicket>
2652 + </ACMP>
2653 +</ICQL>
2654 +{{/apimacro}}
2655 +
2656 +{{apimacro title="LinkClientsToTicket Response"}}
2657 +<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/LinkClientsToTicketResponse_V1">
2658 + <ACMP>
2659 + <LinkClientsToTicket ActionType="Response" version="1">
2660 + <TLinkClientsToTicketResponse_V1 xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
2661 + <FailedClientIds>
2662 + <string>{59387FFD-B171-47C5-B735-041FA132CA39}</string>
2663 + <string>{69387FFD-B171-47C5-B735-041FA132CA39}</string>
2664 + </FailedClientIds>
2665 + <ResultCode>0</ResultCode>
2666 + <ResultMessage>ResultMessage</ResultMessage>
2667 + </TLinkClientsToTicketResponse_V1>
2668 + </LinkClientsToTicket>
2669 + </ACMP>
2670 +</ICQL>
2671 +{{/apimacro}}
2672 +
2673 += LinkTicketsToTicket =
2674 +
2675 +{{apimacro title="LinkTicketsToTicket Request"}}
2676 +<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/LinkTicketsToTicketRequest_V1">
2677 + <ACMP>
2678 + <LinkTicketsToTicket ActionType="Request" version="1">
2679 + <TLinkTicketsToTicketRequest_V1 xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
2680 + <TicketId>{59387FFD-B171-47C5-B735-041FA132CA39}</TicketId>
2681 + <TicketIdsToLink>
2682 + <string>Value 1</string>
2683 + <string>Value 2</string>
2684 + </TicketIdsToLink>
2685 + </TLinkTicketsToTicketRequest_V1>
2686 + </LinkTicketsToTicket>
2687 + </ACMP>
2688 +</ICQL>
2689 +{{/apimacro}}
2690 +
2691 +{{apimacro title="LinkTicketsToTicket Response"}}
2692 +<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/LinkTicketsToTicketResponse_V1">
2693 + <ACMP>
2694 + <LinkTicketsToTicket ActionType="Response" version="1">
2695 + <TLinkTicketsToTicketResponse_V1 xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
2696 + <FailedTicketIds>
2697 + <string>{59387FFD-B171-47C5-B735-041FA132CA39}</string>
2698 + <string>{69387FFD-B171-47C5-B735-041FA132CA39}</string>
2699 + </FailedTicketIds>
2700 + <ResultCode>0</ResultCode>
2701 + <ResultMessage>ResultMessage</ResultMessage>
2702 + </TLinkTicketsToTicketResponse_V1>
2703 + </LinkTicketsToTicket>
2704 + </ACMP>
2705 +</ICQL>
2706 +{{/apimacro}}
2707 +
2708 += GetEmailMonitorList =
2709 +
2710 +{{apimacro title="GetEmailMonitorList Request"}}
2711 +<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/GetEmailMonitorListRequest_V1">
2712 + <ACMP>
2713 + <GetEmailMonitorList ActionType="Request" version="1">
2714 + <TGetEmailMonitorListRequest_V1 xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
2715 + <!
2716 +-- The following values can be filtered:
2717 + - Subject
2718 + - Recipient
2719 + - CC
2720 + - BCC
2721 + - ErrorMessage
2722 + -->
2723 + <FilterText>FilterText</FilterText>
2724 + </TGetEmailMonitorListRequest_V1>
2725 + </GetEmailMonitorList>
2726 + </ACMP>
2727 +</ICQL>
2728 +{{/apimacro}}
2729 +
2730 +{{apimacro title="GetEmailMonitorList Response"}}
2731 +<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/GetEmailMonitorListResponse_V1">
2732 + <ACMP>
2733 + <GetEmailMonitorList ActionType="Response" version="1">
2734 + <TGetEmailMonitorListResponse_V1 xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
2735 + <EmailList>
2736 + <TEmail_V1 xsi:type="TEmail_V1">
2737 + <ID>ID</ID>
2738 + <CreationDate>1899-12-30T00:00:00.000Z</CreationDate>
2739 + <Category>Category</Category>
2740 + <Subject>Subject</Subject>
2741 + <Recipient>Recipient</Recipient>
2742 + <CC>CC</CC>
2743 + <BCC>BCC</BCC>
2744 + <ErrorCode>0</ErrorCode>
2745 + <ErrorMessage>ErrorMessage</ErrorMessage>
2746 + <FirstErrorDate>1899-12-30T00:00:00.000Z</FirstErrorDate>
2747 + <LastErrorDate>1899-12-30T00:00:00.000Z</LastErrorDate>
2748 + <Size>0</Size>
2749 + </TEmail_V1>
2750 + <TEmail_V1 xsi:type="TEmail_V1">
2751 + <ID>ID</ID>
2752 + <CreationDate>1899-12-30T00:00:00.000Z</CreationDate>
2753 + <Category>Category</Category>
2754 + <Subject>Subject</Subject>
2755 + <Recipient>Recipient</Recipient>
2756 + <CC>CC</CC>
2757 + <BCC>BCC</BCC>
2758 + <ErrorCode>0</ErrorCode>
2759 + <ErrorMessage>ErrorMessage</ErrorMessage>
2760 + <FirstErrorDate>1899-12-30T00:00:00.000Z</FirstErrorDate>
2761 + <LastErrorDate>1899-12-30T00:00:00.000Z</LastErrorDate>
2762 + <Size>0</Size>
2763 + </TEmail_V1>
2764 + </EmailList>
2765 + <ResultCode>0</ResultCode>
2766 + <ResultMessage>ResultMessage</ResultMessage>
2767 + </TGetEmailMonitorListResponse_V1>
2768 + </GetEmailMonitorList>
2769 + </ACMP>
2770 +</ICQL>
2771 +{{/apimacro}}
2772 +
2773 += DeleteEmailMonitorList =
2774 +
2775 +{{apimacro title="DeleteEmailMonitorList Request"}}
2776 +<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/DeleteEmailMonitorListRequest_V1">
2777 + <ACMP>
2778 + <DeleteEmailMonitorList ActionType="Request" version="1">
2779 + <TDeleteEmailMonitorListRequest_V1 xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
2780 + <EmailIDList>
2781 + <string>{59387FFD-B171-47C5-B735-041FA132CA39}</string>
2782 + <string>{69387FFD-B171-47C5-B735-041FA132CA39}</string>
2783 + </EmailIDList>
2784 + </TDeleteEmailMonitorListRequest_V1>
2785 + </DeleteEmailMonitorList>
2786 + </ACMP>
2787 +</ICQL>
2788 +{{/apimacro}}
2789 +
2790 +{{apimacro title="DeleteEmailMonitorList Response"}}
2791 +<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/DeleteEmailMonitorListResponse_V1">
2792 + <ACMP>
2793 + <DeleteEmailMonitorList ActionType="Response" version="1">
2794 + <TDeleteEmailMonitorListResponse_V1 xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
2795 + <ResultCode>0</ResultCode>
2796 + <ResultMessage>ResultMessage</ResultMessage>
2797 + </TDeleteEmailMonitorListResponse_V1>
2798 + </DeleteEmailMonitorList>
2799 + </ACMP>
2800 +</ICQL>
2801 +{{/apimacro}}
2802 +
2803 += GetTicketTemplateList =
2804 +
2805 +{{apimacro title="GetTicketTemplateList Request"}}
2806 +<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/GetTicketTemplateListRequest_V1">
2807 + <ACMP>
2808 + <GetTicketTemplateList ActionType="Request" version="1">
2809 + <TGetTicketTemplateListRequest_V1/>
2810 + </GetTicketTemplateList>
2811 + </ACMP>
2812 +</ICQL>
2813 +{{/apimacro}}
2814 +
2815 +{{apimacro title="GetTicketTemplateList Response"}}
2816 +<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/GetTicketTemplateListResponse_V1">
2817 + <ACMP>
2818 + <GetTicketTemplateList ActionType="Response" version="1">
2819 + <TGetTicketTemplateListResponse_V1 xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
2820 + <TemplateList>
2821 + <TTicketTemplateInfo_V1 xsi:type="TTicketTemplateInfo_V1">
2822 + <Id>{59387FFD-B171-47C5-B735-041FA132CA39}</Id>
2823 + <Name>Name</Name>
2824 + <IsHotTopic>false</IsHotTopic>
2825 + </TTicketTemplateInfo_V1>
2826 + <TTicketTemplateInfo_V1 xsi:type="TTicketTemplateInfo_V1">
2827 + <Id>{59387FFD-B171-47C5-B735-041FA132CA39}</Id>
2828 + <Name>Name</Name>
2829 + <IsHotTopic>false</IsHotTopic>
2830 + </TTicketTemplateInfo_V1>
2831 + </TemplateList>
2832 + <Version>{59387FFD-B171-47C5-B735-041FA132CA39}</Version>
2833 + <ResultCode>0</ResultCode>
2834 + <ResultMessage>ResultMessage</ResultMessage>
2835 + </TGetTicketTemplateListResponse_V1>
2836 + </GetTicketTemplateList>
2837 + </ACMP>
2838 +</ICQL>
2839 +{{/apimacro}}
2840 +
2841 += DeleteTicketAttachments =
2842 +
2843 +{{apimacro title="DeleteTicketAttachments Request"}}
2844 +<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/DeleteTicketAttachmentsRequest_V1">
2845 + <ACMP>
2846 + <DeleteTicketAttachments ActionType="Request" version="1">
2847 + <TDeleteTicketAttachmentsRequest_V1 xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
2848 + <AttachmentIds>
2849 + <string>{59387FFD-B171-47C5-B735-041FA132CA39}</string>
2850 + <string>{69387FFD-B171-47C5-B735-041FA132CA39}</string>
2851 + </AttachmentIds>
2852 + </TDeleteTicketAttachmentsRequest_V1>
2853 + </DeleteTicketAttachments>
2854 + </ACMP>
2855 +</ICQL>
2856 +{{/apimacro}}
2857 +
2858 +{{apimacro title="DeleteTicketAttachments Response"}}
2859 +<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/DeleteTicketAttachmentsResponse_V1">
2860 + <ACMP>
2861 + <DeleteTicketAttachments ActionType="Response" version="1">
2862 + <TDeleteTicketAttachmentsResponse_V1 xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
2863 + <ResultCode>0</ResultCode>
2864 + <ResultMessage>ResultMessage</ResultMessage>
2865 + </TDeleteTicketAttachmentsResponse_V1>
2866 + </DeleteTicketAttachments>
2867 + </ACMP>
2868 +</ICQL>
2869 +{{/apimacro}}
2870 +
1363 1363  
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