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Änderungen von Dokument Helpdesk

Zuletzt geändert von Steffi F am 2025/10/01 08:56
Von Version 6.1
bearbeitet von Steffi F
am 2025/06/13 10:07
Änderungskommentar: Es gibt keinen Kommentar für diese Version
Auf Version 10.1
bearbeitet von Steffi F
am 2025/06/13 12:43
Änderungskommentar: Es gibt keinen Kommentar für diese Version

Zusammenfassung

Details

Seiteneigenschaften
Inhalt
... ... @@ -5,10 +5,10 @@
5 5  Um ein Ticket anzulegen muss man zusätzlich zur ID auch einen Titel angeben. Im Schema ist der Titel nicht als mandatory markiert, weil man ihn sonst beim Editieren eines Tickets immer mit angeben müsste.
6 6  
7 7  {{apimacro title="SaveTicket Request"}}
8 -<ICQL xmlns="http:~/~/acmp.com/SaveTicketRequest_V1" xmlns:xsi="http:~/~/www.w3.org/2001/XMLSchema-instance">
8 +{{{<ICQL xmlns="http://acmp.com/SaveTicketRequest_V1" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
9 9   <ACMP>
10 10   <SaveTicket ActionType="Request" version="1">
11 - <TSaveTicketRequest_V1 xmlns:xsi="http:~/~/www.w3.org/2001/XMLSchema-instance">
11 + <TSaveTicketRequest_V1 xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
12 12   <Id>{59387FFD-B171-47C5-B735-041FA132CA39}</Id>
13 13   <RequesterId>{59387FFD-B171-47C5-B735-041FA132CA39}</RequesterId>
14 14   <Title>Title</Title>
... ... @@ -33,16 +33,27 @@
33 33   </TSaveTicketRequest_V1>
34 34   </SaveTicket>
35 35   </ACMP>
36 -</ICQL>
36 +</ICQL>}}}
37 37  {{/apimacro}}
38 38  
39 +{{{
40 +Falls man einen mehrzeiligen Text in die Ticketbeschreibung angeben möchte, kann man dies folgendermaßen machen:}}}
39 39  
42 +{{apimacro title="DeleteTicketAttachments Response"}}
43 +{{{<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/DeleteTicketAttachmentsResponse_V1">
44 + <ACMP>
45 + <DeleteTicketAttachments ActionType="Response" version="1">
46 + <TDeleteTicketAttachmentsResponse_V1 xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
47 + <ResultCode>0</ResultCode>
48 + <ResultMessage>ResultMessage</ResultMessage>
49 + </TDeleteTicketAttachmentsResponse_V1>
50 + </DeleteTicketAttachments>
51 + </ACMP>
52 +</ICQL>}}}
53 +{{/apimacro}}
40 40  
41 -
42 -Falls man einen mehrzeiligen Text in die Ticketbeschreibung angeben möchte, kann man dies folgendermaßen machen:
43 -
44 44  |(((
45 -<HtmlDescription>
56 +{{{<HtmlDescription>
46 46  
47 47   Hello
48 48  
... ... @@ -51,28 +51,27 @@
51 51   World23
52 52  
53 53  </HtmlDescription>
54 -
55 -
65 +}}}
56 56  )))|
57 57  
58 58  {{apimacro title="SaveTicket Response"}}
59 -<ICQL xmlns:xsi="http:~/~/www.w3.org/2001/XMLSchema-instance" xmlns="http:~/~/acmp.com/SaveTicketResponse_V1">
69 +{{{<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/SaveTicketResponse_V1">
60 60   <ACMP>
61 61   <SaveTicket ActionType="Response" version="1">
62 - <TSaveTicketResponse_V1 xmlns:xsi="http:~/~/www.w3.org/2001/XMLSchema-instance">
72 + <TSaveTicketResponse_V1 xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
63 63   <ResultCode>0</ResultCode>
64 64   <ResultMessage>ResultMessage</ResultMessage>
65 65   </TSaveTicketResponse_V1>
66 66   </SaveTicket>
67 67   </ACMP>
68 -</ICQL>
78 +</ICQL>}}}
69 69  {{/apimacro}}
70 70  
71 71  {{apimacro title="SaveTicket Request V2"}}
72 -<ICQL xmlns:xsi="http:~/~/www.w3.org/2001/XMLSchema-instance" xmlns="http:~/~/acmp.com/SaveTicketRequest_V2">
82 +{{{<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/SaveTicketRequest_V2">
73 73   <ACMP>
74 74   <SaveTicket ActionType="Request" version="2">
75 - <TSaveTicketRequest_V2 xmlns:xsi="http:~/~/www.w3.org/2001/XMLSchema-instance">
85 + <TSaveTicketRequest_V2 xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
76 76   <Ticket xsi:type="TTicket_V1">
77 77   <ID>{59387FFD-B171-47C5-B735-041FA132CA39}</ID>
78 78   <IntTicketId>0</IntTicketId>
... ... @@ -104,26 +104,26 @@
104 104   </TSaveTicketRequest_V2>
105 105   </SaveTicket>
106 106   </ACMP>
107 -</ICQL>
117 +</ICQL>}}}
108 108  {{/apimacro}}
109 109  
110 110  {{apimacro title="SaveTicket Response V2"}}
111 -<ICQL xmlns:xsi="http:~/~/www.w3.org/2001/XMLSchema-instance" xmlns="http:~/~/acmp.com/SaveTicketResponse_V2">
121 +{{{<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/SaveTicketResponse_V2">
112 112   <ACMP>
113 113   <SaveTicket ActionType="Response" version="2">
114 - <TSaveTicketResponse_V2 xmlns:xsi="http:~/~/www.w3.org/2001/XMLSchema-instance">
124 + <TSaveTicketResponse_V2 xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
115 115   <ResultCode>0</ResultCode>
116 116   <ResultMessage>ResultMessage</ResultMessage>
117 117   </TSaveTicketResponse_V2>
118 118   </SaveTicket>
119 119   </ACMP>
120 -</ICQL>
130 +</ICQL>}}}
121 121  {{/apimacro}}
122 122  
123 123  Beim Speichern eines Tickets werden vom Assignee nur die Felder "ID" und "AssigneeIsGroup" berücksichtigt. Name, Description, Email, UserType und Rollen eines Users oder einer Gruppe können nicht über dieses Command geändert werden.
124 124  
125 125  {{apimacro title="SaveTicket Response V3"}}
126 -<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/SaveTicketResponse_V3">
136 +{{{<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/SaveTicketResponse_V3">
127 127   <ACMP>
128 128   <SaveTicket ActionType="Response" version="3">
129 129   <TSaveTicketResponse_V3 xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
... ... @@ -132,14 +132,14 @@
132 132   </TSaveTicketResponse_V3>
133 133   </SaveTicket>
134 134   </ACMP>
135 -</ICQL>
145 +</ICQL>}}}
136 136  {{/apimacro}}
137 137  
138 138  {{apimacro title="SaveTicket Request V4"}}
139 -<ICQL xmlns:xsi="http:~/~/www.w3.org/2001/XMLSchema-instance" xmlns="http:~/~/acmp.com/SaveTicketRequest_V4">
149 +{{{<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/SaveTicketRequest_V4">
140 140   <ACMP>
141 141   <SaveTicket ActionType="Request" version="4">
142 - <TSaveTicketRequest_V4 xmlns:xsi="http:~/~/www.w3.org/2001/XMLSchema-instance">
152 + <TSaveTicketRequest_V4 xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
143 143   <Ticket xsi:type="TTicket_V4">
144 144   <ID>{59387FFD-B171-47C5-B735-041FA132CA39}</ID>
145 145   <Requester xsi:type="TContactInfo_V1">
... ... @@ -183,7 +183,7 @@
183 183   </TSaveTicketRequest_V4>
184 184   </SaveTicket>
185 185   </ACMP>
186 -</ICQL>
196 +</ICQL>}}}
187 187  {{/apimacro}}
188 188  
189 189  Beim Speichern eines Tickets werden vom Assignee nur die Felder "ID" und "AssigneeIsGroup" berücksichtigt. Name, Description, Email, UserType und Rollen eines Users oder einer Gruppe können nicht über dieses Command geändert werden.
... ... @@ -191,16 +191,16 @@
191 191  Wenn das verwendete Template als Status "Geschlossen" gesetzt hat, wird dies **nicht** von der API berücksichtigt. In diesem Fall muss die aufrufende Stelle im Anschluss an das SaveTicket_V4 Command noch ein CloseTicket_V1 Command schicken.
192 192  
193 193  {{apimacro title="SaveTicket Response V4"}}
194 -<ICQL xmlns:xsi="http:~/~/www.w3.org/2001/XMLSchema-instance" xmlns="http:~/~/acmp.com/SaveTicketResponse_V4">
204 +{{{<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/SaveTicketResponse_V4">
195 195   <ACMP>
196 196   <SaveTicket ActionType="Response" version="4">
197 - <TSaveTicketResponse_V4 xmlns:xsi="http:~/~/www.w3.org/2001/XMLSchema-instance">
207 + <TSaveTicketResponse_V4 xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
198 198   <ResultCode>0</ResultCode>
199 199   <ResultMessage>ResultMessage</ResultMessage>
200 200   </TSaveTicketResponse_V4>
201 201   </SaveTicket>
202 202   </ACMP>
203 -</ICQL>
213 +</ICQL>}}}
204 204  {{/apimacro}}
205 205  
206 206  = CloseTicket =
... ... @@ -219,10 +219,10 @@
219 219  **WorkingTime: **Wenn in den ACMP Einstellungen Arbeitszeiten für Tickets aktiviert sind und eine Arbeitszeit zum Schließen eines Tickets erzwungen wird, dann muss dieses Feld ein Arbeitszeitobjekt beinhalten bei dem die Felder Id, TicketId, Executor, StartDate und EndDate befüllt sind. StartDate muss kleiner sein als EndDate.
220 220  
221 221  {{apimacro title="CloseTicket Request"}}
222 -<ICQL xmlns:xsi="http:~/~/www.w3.org/2001/XMLSchema-instance" xmlns="http:~/~/acmp.com/CloseTicketRequest_V1">
232 +{{{<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/CloseTicketRequest_V1">
223 223   <ACMP>
224 224   <CloseTicket ActionType="Request" version="1">
225 - <TCloseTicketRequest_V1 xmlns:xsi="http:~/~/www.w3.org/2001/XMLSchema-instance">
235 + <TCloseTicketRequest_V1 xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
226 226   <TicketId>{59387FFD-B171-47C5-B735-041FA132CA39}</TicketId>
227 227   <Comment xsi:type="TTicketComment_V3">
228 228   <ID>{59387FFD-B171-47C5-B735-041FA132CA39}</ID>
... ... @@ -259,53 +259,53 @@
259 259   </TCloseTicketRequest_V1>
260 260   </CloseTicket>
261 261   </ACMP>
262 -</ICQL>
272 +</ICQL>}}}
263 263  {{/apimacro}}
264 264  
265 265  {{apimacro title="CloseTicket Response"}}
266 -<ICQL xmlns:xsi="http:~/~/www.w3.org/2001/XMLSchema-instance" xmlns="http:~/~/acmp.com/CloseTicketResponse_V1">
276 +{{{<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/CloseTicketResponse_V1">
267 267   <ACMP>
268 268   <CloseTicket ActionType="Response" version="1">
269 - <TCloseTicketResponse_V1 xmlns:xsi="http:~/~/www.w3.org/2001/XMLSchema-instance">
279 + <TCloseTicketResponse_V1 xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
270 270   <ResultCode>0</ResultCode>
271 271   <ResultMessage>ResultMessage</ResultMessage>
272 272   </TCloseTicketResponse_V1>
273 273   </CloseTicket>
274 274   </ACMP>
275 -</ICQL>
285 +</ICQL>}}}
276 276  {{/apimacro}}
277 277  
278 278  = ReopenTicket =
279 279  
280 280  {{apimacro title="ReopenTicket Request"}}
281 -<ICQL xmlns:xsi="http:~/~/www.w3.org/2001/XMLSchema-instance" xmlns="http:~/~/acmp.com/ReopenTicketRequest_V1">
291 +{{{<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/ReopenTicketRequest_V1">
282 282   <ACMP>
283 283   <ReopenTicket ActionType="Request" version="1">
284 - <TReopenTicketRequest_V1 xmlns:xsi="http:~/~/www.w3.org/2001/XMLSchema-instance">
294 + <TReopenTicketRequest_V1 xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
285 285   <TicketId>{59387FFD-B171-47C5-B735-041FA132CA39}</TicketId>
286 286   </TReopenTicketRequest_V1>
287 287   </ReopenTicket>
288 288   </ACMP>
289 -</ICQL>
299 +</ICQL>}}}
290 290  {{/apimacro}}
291 291  
292 292  {{apimacro title="ReopenTicket Response"}}
293 -<ICQL xmlns:xsi="http:~/~/www.w3.org/2001/XMLSchema-instance" xmlns="http:~/~/acmp.com/ReopenTicketResponse_V1">
303 +{{{<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/ReopenTicketResponse_V1">
294 294   <ACMP>
295 295   <ReopenTicket ActionType="Response" version="1">
296 - <TReopenTicketResponse_V1 xmlns:xsi="http:~/~/www.w3.org/2001/XMLSchema-instance">
306 + <TReopenTicketResponse_V1 xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
297 297   <ResultCode>0</ResultCode>
298 298   <ResultMessage>ResultMessage</ResultMessage>
299 299   </TReopenTicketResponse_V1>
300 300   </ReopenTicket>
301 301   </ACMP>
302 -</ICQL>
312 +</ICQL>}}}
303 303  {{/apimacro}}
304 304  
305 305  = MergeTickets =
306 306  
307 307  {{apimacro title="MergeTickets Request"}}
308 -<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/MergeTicketsRequest_V1">
318 +{{{<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/MergeTicketsRequest_V1">
309 309   <ACMP>
310 310   <MergeTickets ActionType="Request" version="1">
311 311   <TMergeTicketsRequest_V1 xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
... ... @@ -314,11 +314,11 @@
314 314   </TMergeTicketsRequest_V1>
315 315   </MergeTickets>
316 316   </ACMP>
317 -</ICQL>
327 +</ICQL>}}}
318 318  {{/apimacro}}
319 319  
320 320  {{apimacro title="MergeTickets Response"}}
321 -<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/MergeTicketsResponse_V1">
331 +{{{<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/MergeTicketsResponse_V1">
322 322   <ACMP>
323 323   <MergeTickets ActionType="Response" version="1">
324 324   <TMergeTicketsResponse_V1 xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
... ... @@ -327,13 +327,13 @@
327 327   </TMergeTicketsResponse_V1>
328 328   </MergeTickets>
329 329   </ACMP>
330 -</ICQL>
340 +</ICQL>}}}
331 331  {{/apimacro}}
332 332  
333 333  = GetTicket =
334 334  
335 335  {{apimacro title="GetTicket Request"}}
336 -<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/GetTicketRequest_V1">
346 +{{{<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/GetTicketRequest_V1">
337 337   <ACMP>
338 338   <GetTicket ActionType="Request" version="1">
339 339   <TGetTicketRequest_V1 xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
... ... @@ -341,11 +341,11 @@
341 341   </TGetTicketRequest_V1>
342 342   </GetTicket>
343 343   </ACMP>
344 -</ICQL>
354 +</ICQL>}}}
345 345  {{/apimacro}}
346 346  
347 347  {{apimacro title="GetTicket Response"}}
348 -<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/GetTicketResponse_V1">
358 +{{{<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/GetTicketResponse_V1">
349 349   <ACMP>
350 350   <GetTicket ActionType="Response" version="1">
351 351   <TGetTicketResponse_V1 xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
... ... @@ -380,11 +380,11 @@
380 380   </TGetTicketResponse_V1>
381 381   </GetTicket>
382 382   </ACMP>
383 -</ICQL>
393 +</ICQL>}}}
384 384  {{/apimacro}}
385 385  
386 386  {{apimacro title="GetTicket Request V2"}}
387 -<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/GetTicketRequest_V2">
397 +{{{<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/GetTicketRequest_V2">
388 388   <ACMP>
389 389   <GetTicket ActionType="Request" version="2">
390 390   <TGetTicketRequest_V2 xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
... ... @@ -392,11 +392,11 @@
392 392   </TGetTicketRequest_V2>
393 393   </GetTicket>
394 394   </ACMP>
395 -</ICQL>
405 +</ICQL>}}}
396 396  {{/apimacro}}
397 397  
398 398  {{apimacro title="GetTicket Response V2"}}
399 -<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/GetTicketResponse_V2">
409 +{{{<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/GetTicketResponse_V2">
400 400   <ACMP>
401 401   <GetTicket ActionType="Response" version="2">
402 402   <TGetTicketResponse_V2 xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
... ... @@ -472,11 +472,11 @@
472 472   </TGetTicketResponse_V2>
473 473   </GetTicket>
474 474   </ACMP>
475 -</ICQL>
485 +</ICQL>}}}
476 476  {{/apimacro}}
477 477  
478 478  {{apimacro title="GetTicket Request V3"}}
479 -<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/GetTicketRequest_V3">
489 +{{{<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/GetTicketRequest_V3">
480 480   <ACMP>
481 481   <GetTicket ActionType="Request" version="3">
482 482   <TGetTicketRequest_V3 xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
... ... @@ -484,11 +484,11 @@
484 484   </TGetTicketRequest_V3>
485 485   </GetTicket>
486 486   </ACMP>
487 -</ICQL>
497 +</ICQL>}}}
488 488  {{/apimacro}}
489 489  
490 490  {{apimacro title="GetTicket Response V3"}}
491 -<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/GetTicketResponse_V3">
501 +{{{<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/GetTicketResponse_V3">
492 492   <ACMP>
493 493   <GetTicket ActionType="Response" version="3">
494 494   <TGetTicketResponse_V3 xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
... ... @@ -561,11 +561,11 @@
561 561   </TGetTicketResponse_V3>
562 562   </GetTicket>
563 563   </ACMP>
564 -</ICQL>
574 +</ICQL>}}}
565 565  {{/apimacro}}
566 566  
567 567  {{apimacro title="GetTicket Request V4"}}
568 -<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/GetTicketRequest_V4">
578 +{{{<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/GetTicketRequest_V4">
569 569   <ACMP>
570 570   <GetTicket ActionType="Request" version="4">
571 571   <TGetTicketRequest_V4 xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
... ... @@ -573,11 +573,11 @@
573 573   </TGetTicketRequest_V4>
574 574   </GetTicket>
575 575   </ACMP>
576 -</ICQL>
586 +</ICQL>}}}
577 577  {{/apimacro}}
578 578  
579 579  {{apimacro title="GetTicket Response V4"}}
580 -<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/GetTicketResponse_V4">
590 +{{{<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/GetTicketResponse_V4">
581 581   <ACMP>
582 582   <GetTicket ActionType="Response" version="4">
583 583   <TGetTicketResponse_V4 xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
... ... @@ -651,13 +651,17 @@
651 651   </TGetTicketResponse_V4>
652 652   </GetTicket>
653 653   </ACMP>
654 -</ICQL>
664 +</ICQL>}}}
655 655  {{/apimacro}}
656 656  
657 -Bei einem leeren Assignee wird das Feld UserType immernoch befüllt sein und den Wert "AcmpUser" haben. Das liegt daran, dass das der Standardwert für diesen Datentypen ist. Die anderen Felder haben Datentypen, die leer sein können z.B. Set oder String. Das Verhalten des UserType ist ähnlich wie bei dem Feld AssigneeIsGroup, das in so einem Fall den Standardwert eines Booleans "false" beinhaltet.
667 +Bei einem leeren Assignee wird das Feld UserType immernoch befüllt sein und den Wert "AcmpUser" haben.
658 658  
669 +Das liegt daran, dass das der Standardwert für diesen Datentypen ist. Die anderen Felder haben Datentypen, die leer sein können z.B. Set oder String.
670 +
671 +Das Verhalten des UserType ist ähnlich wie bei dem Feld AssigneeIsGroup, das in so einem Fall der Standardwert eines Booleans "false" beinhaltet.
672 +
659 659  {{apimacro title="GetTicket Request V5"}}
660 -<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/GetTicketRequest_V5">
674 +{{{<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/GetTicketRequest_V5">
661 661   <ACMP>
662 662   <GetTicket ActionType="Request" version="5">
663 663   <TGetTicketRequest_V5 xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
... ... @@ -665,11 +665,11 @@
665 665   </TGetTicketRequest_V5>
666 666   </GetTicket>
667 667   </ACMP>
668 -</ICQL>
682 +</ICQL>}}}
669 669  {{/apimacro}}
670 670  
671 671  {{apimacro title="GetTicket Response V5"}}
672 -<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/GetTicketResponse_V5">
686 +{{{<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/GetTicketResponse_V5">
673 673   <ACMP>
674 674   <GetTicket ActionType="Response" version="5">
675 675   <TGetTicketResponse_V5 xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
... ... @@ -745,7 +745,7 @@
745 745   </TGetTicketResponse_V5>
746 746   </GetTicket>
747 747   </ACMP>
748 -</ICQL>
762 +</ICQL>}}}
749 749  {{/apimacro}}
750 750  
751 751  = GetTicketFromTemplate =
... ... @@ -755,7 +755,7 @@
755 755  Arbeitszeiten und Kosten werden beim Anlegen des Tickets aus der Vorlage geholt, so dass im Response nur die Summen stehen.
756 756  
757 757  {{apimacro title="GetTicketFromTemplate Request"}}
758 -<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/GetTicketFromTemplateRequest_V1">
772 +{{{<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/GetTicketFromTemplateRequest_V1">
759 759   <ACMP>
760 760   <GetTicketFromTemplate ActionType="Request" version="1">
761 761   <TGetTicketFromTemplateRequest_V1 xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
... ... @@ -763,11 +763,11 @@
763 763   </TGetTicketFromTemplateRequest_V1>
764 764   </GetTicketFromTemplate>
765 765   </ACMP>
766 -</ICQL>
780 +</ICQL>}}}
767 767  {{/apimacro}}
768 768  
769 769  {{apimacro title="GetTicketFromTemplate Response"}}
770 -<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/GetTicketFromTemplateResponse_V1">
784 +{{{<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/GetTicketFromTemplateResponse_V1">
771 771   <ACMP>
772 772   <GetTicketFromTemplate ActionType="Response" version="1">
773 773   <TGetTicketFromTemplateResponse_V1 xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
... ... @@ -843,13 +843,13 @@
843 843   </TGetTicketFromTemplateResponse_V1>
844 844   </GetTicketFromTemplate>
845 845   </ACMP>
846 -</ICQL>
860 +</ICQL>}}}
847 847  {{/apimacro}}
848 848  
849 849  = GetTicketAttachments =
850 850  
851 851  {{apimacro title="GetTicketAttachments Request"}}
852 -<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/GetTicketAttachmentsRequest_V1">
866 +{{{<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/GetTicketAttachmentsRequest_V1">
853 853   <ACMP>
854 854   <GetTicketAttachments ActionType="Request" version="1">
855 855   <TGetTicketAttachmentsRequest_V1 xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
... ... @@ -857,11 +857,11 @@
857 857   </TGetTicketAttachmentsRequest_V1>
858 858   </GetTicketAttachments>
859 859   </ACMP>
860 -</ICQL>
874 +</ICQL>}}}
861 861  {{/apimacro}}
862 862  
863 863  {{apimacro title="GetTicketAttachments Response"}}
864 -<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/GetTicketAttachmentsResponse_V1">
878 +{{{<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/GetTicketAttachmentsResponse_V1">
865 865   <ACMP>
866 866   <GetTicketAttachments ActionType="Response" version="1">
867 867   <TGetTicketAttachmentsResponse_V1 xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
... ... @@ -898,13 +898,13 @@
898 898   </TGetTicketAttachmentsResponse_V1>
899 899   </GetTicketAttachments>
900 900   </ACMP>
901 -</ICQL>
915 +</ICQL>}}}
902 902  {{/apimacro}}
903 903  
904 904  = GetTicketAttachment =
905 905  
906 906  {{apimacro title="GetTicketAttachment Request"}}
907 -<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/GetTicketAttachmentRequest_V1">
921 +{{{<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/GetTicketAttachmentRequest_V1">
908 908   <ACMP>
909 909   <GetTicketAttachment ActionType="Request" version="1">
910 910   <TGetTicketAttachmentRequest_V1 xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
... ... @@ -913,11 +913,11 @@
913 913   </TGetTicketAttachmentRequest_V1>
914 914   </GetTicketAttachment>
915 915   </ACMP>
916 -</ICQL>
930 +</ICQL>}}}
917 917  {{/apimacro}}
918 918  
919 919  {{apimacro title="GetTicketAttachment Response"}}
920 -LSchema-instance" xmlns="http://acmp.com/GetTicketAttachmentResponse_V1">
934 +{{{LSchema-instance" xmlns="http://acmp.com/GetTicketAttachmentResponse_V1">
921 921   <ACMP>
922 922   <GetTicketAttachment ActionType="Response" version="1">
923 923   <TGetTicketAttachmentResponse_V1 xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
... ... @@ -939,7 +939,7 @@
939 939   </TGetTicketAttachmentResponse_V1>
940 940   </GetTicketAttachment>
941 941   </ACMP>
942 -</ICQL>
956 +</ICQL>}}}
943 943  {{/apimacro}}
944 944  
945 945  = SaveTicketAttachments =
... ... @@ -949,7 +949,7 @@
949 949  Beim Editieren von Attachments können nur die Felder Description und IsVisibleForWeb editiert werden. Hierbei muss trotzdem die Id und DocumentId angegeben werden, um das zu editierende Attachment zu finden.
950 950  
951 951  {{apimacro title="SaveTicketAttachments Request"}}
952 -<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/SaveTicketAttachmentsRequest_V1">
966 +{{{<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/SaveTicketAttachmentsRequest_V1">
953 953   <ACMP>
954 954   <SaveTicketAttachments ActionType="Request" version="1">
955 955   <TSaveTicketAttachmentsRequest_V1 xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
... ... @@ -956,9 +956,9 @@
956 956   <TicketID>{59387FFD-B171-47C5-B735-041FA132CA39}</TicketID>
957 957   <Attachments>
958 958   <TTicketAttachment_V1 xsi:type="TTicketAttachment_V1">
959 - <!-- Mandatory -->
973 + <! Mandatory >
960 960   <Id>{59387FFD-B171-47C5-B735-041FA132CA39}</Id>
961 - <!-- Mandatory -->
975 + <! Mandatory >
962 962   <DocumentId>{59387FFD-B171-47C5-B735-041FA132CA39}</DocumentId>
963 963   <Name>Name</Name>
964 964   <ContentId>ContentId</ContentId>
... ... @@ -970,11 +970,11 @@
970 970   </TSaveTicketAttachmentsRequest_V1>
971 971   </SaveTicketAttachments>
972 972   </ACMP>
973 -</ICQL>
987 +</ICQL>}}}
974 974  {{/apimacro}}
975 975  
976 976  {{apimacro title="GetTicketAttachments Response"}}
977 -<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/SaveTicketAttachmentsResponse_V1">
991 +{{{<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/SaveTicketAttachmentsResponse_V1">
978 978   <ACMP>
979 979   <SaveTicketAttachments ActionType="Response" version="1">
980 980   <TSaveTicketAttachmentsResponse_V1 xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
... ... @@ -983,13 +983,13 @@
983 983   </TSaveTicketAttachmentsResponse_V1>
984 984   </SaveTicketAttachments>
985 985   </ACMP>
986 -</ICQL>
1000 +</ICQL>}}}
987 987  {{/apimacro}}
988 988  
989 989  = GetTicketComments =
990 990  
991 991  {{apimacro title="GetTicketComments Request"}}
992 -<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/GetTicketCommentsRequest_V1">
1006 +{{{<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/GetTicketCommentsRequest_V1">
993 993   <ACMP>
994 994   <GetTicketComments ActionType="Request" version="1">
995 995   <TGetTicketCommentsRequest_V1 xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
... ... @@ -997,11 +997,11 @@
997 997   </TGetTicketCommentsRequest_V1>
998 998   </GetTicketComments>
999 999   </ACMP>
1000 -</ICQL>
1014 +</ICQL>}}}
1001 1001  {{/apimacro}}
1002 1002  
1003 1003  {{apimacro title="GetTicketComments Response"}}
1004 -<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/GetTicketCommentsResponse_V1">
1018 +{{{<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/GetTicketCommentsResponse_V1">
1005 1005   <ACMP>
1006 1006   <GetTicketComments ActionType="Response" version="1">
1007 1007   <TGetTicketCommentsResponse_V1 xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
... ... @@ -1048,13 +1048,13 @@
1048 1048   </TGetTicketCommentsResponse_V1>
1049 1049   </GetTicketComments>
1050 1050   </ACMP>
1051 -</ICQL>
1065 +</ICQL>}}}
1052 1052  {{/apimacro}}
1053 1053  
1054 1054  = GetTicketComment =
1055 1055  
1056 1056  {{apimacro title="GetTicketComment_V1 Request"}}
1057 -<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/GetTicketCommentRequest_V1">
1071 +{{{<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/GetTicketCommentRequest_V1">
1058 1058   <ACMP>
1059 1059   <GetTicketComment ActionType="Request" version="1">
1060 1060   <TGetTicketCommentRequest_V1 xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
... ... @@ -1063,11 +1063,11 @@
1063 1063   </TGetTicketCommentRequest_V1>
1064 1064   </GetTicketComment>
1065 1065   </ACMP>
1066 -</ICQL>
1080 +</ICQL>}}}
1067 1067  {{/apimacro}}
1068 1068  
1069 1069  {{apimacro title="GetTicketComment_V1 Response"}}
1070 -<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/GetTicketCommentResponse_V1">
1084 +{{{<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/GetTicketCommentResponse_V1">
1071 1071   <ACMP>
1072 1072   <GetTicketComment ActionType="Response" version="1">
1073 1073   <TGetTicketCommentResponse_V1 xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
... ... @@ -1103,11 +1103,11 @@
1103 1103   </TGetTicketCommentResponse_V1>
1104 1104   </GetTicketComment>
1105 1105   </ACMP>
1106 -</ICQL>
1120 +</ICQL>}}}
1107 1107  {{/apimacro}}
1108 1108  
1109 1109  {{apimacro title="GetTicketComment_V2 Request"}}
1110 -<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/GetTicketCommentRequest_V2">
1124 +{{{<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/GetTicketCommentRequest_V2">
1111 1111   <ACMP>
1112 1112   <GetTicketComment ActionType="Request" version="2">
1113 1113   <TGetTicketCommentRequest_V2 xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
... ... @@ -1116,11 +1116,11 @@
1116 1116   </TGetTicketCommentRequest_V2>
1117 1117   </GetTicketComment>
1118 1118   </ACMP>
1119 -</ICQL>
1133 +</ICQL>}}}
1120 1120  {{/apimacro}}
1121 1121  
1122 1122  {{apimacro title="GetTicketComment_V2 Response"}}
1123 -<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/GetTicketCommentResponse_V2">
1137 +{{{<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/GetTicketCommentResponse_V2">
1124 1124   <ACMP>
1125 1125   <GetTicketComment ActionType="Response" version="2">
1126 1126   <TGetTicketCommentResponse_V2 xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
... ... @@ -1184,7 +1184,7 @@
1184 1184   </TGetTicketCommentResponse_V2>
1185 1185   </GetTicketComment>
1186 1186   </ACMP>
1187 -</ICQL>
1201 +</ICQL>}}}
1188 1188  {{/apimacro}}
1189 1189  
1190 1190  = SaveTicketComment =
... ... @@ -1200,7 +1200,7 @@
1200 1200  * Signature
1201 1201  
1202 1202  {{apimacro title="SaveTicketComment_V1 Request"}}
1203 -<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/SaveTicketCommentRequest_V1">
1217 +{{{<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/SaveTicketCommentRequest_V1">
1204 1204   <ACMP>
1205 1205   <SaveTicketComment ActionType="Request" version="1">
1206 1206   <TSaveTicketCommentRequest_V1 xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
... ... @@ -1208,7 +1208,7 @@
1208 1208   <ID>{59387FFD-B171-47C5-B735-041FA132CA39}</ID>
1209 1209   <TicketID>{59387FFD-B171-47C5-B735-041FA132CA39}</TicketID>
1210 1210   <IsPlainText>false</IsPlainText>
1211 - <!-- HTML Text or Plaintext -->
1225 + <! HTML Text or Plaintext >
1212 1212   <CommentText>CommentText</CommentText>
1213 1213   <IsPublic>false</IsPublic>
1214 1214   <PublicRecipient>PublicRecipient</PublicRecipient>
... ... @@ -1219,11 +1219,11 @@
1219 1219   </TSaveTicketCommentRequest_V1>
1220 1220   </SaveTicketComment>
1221 1221   </ACMP>
1222 -</ICQL>
1236 +</ICQL>}}}
1223 1223  {{/apimacro}}
1224 1224  
1225 1225  {{apimacro title="SaveTicketComment_V1 Response"}}
1226 -<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/SaveTicketCommentResponse_V1">
1240 +{{{<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/SaveTicketCommentResponse_V1">
1227 1227   <ACMP>
1228 1228   <SaveTicketComment ActionType="Response" version="1">
1229 1229   <TSaveTicketCommentResponse_V1 xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
... ... @@ -1232,11 +1232,11 @@
1232 1232   </TSaveTicketCommentResponse_V1>
1233 1233   </SaveTicketComment>
1234 1234   </ACMP>
1235 -</ICQL>
1249 +</ICQL>}}}
1236 1236  {{/apimacro}}
1237 1237  
1238 1238  {{apimacro title="SaveTicketComment_V2 Request"}}
1239 -<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/SaveTicketCommentRequest_V1">
1253 +{{{<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/SaveTicketCommentRequest_V1">
1240 1240   <ACMP>
1241 1241   <SaveTicketComment ActionType="Request" version="2">
1242 1242   <TSaveTicketCommentRequest_V2 xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
... ... @@ -1244,7 +1244,7 @@
1244 1244   <ID>{59387FFD-B171-47C5-B735-041FA132CA39}</ID>
1245 1245   <TicketID>{59387FFD-B171-47C5-B735-041FA132CA39}</TicketID>
1246 1246   <IsPlainText>false</IsPlainText>
1247 - <!-- HTML Text or Plaintext -->
1261 + <! HTML Text or Plaintext >
1248 1248   <CommentText>CommentText</CommentText>
1249 1249   <IsPublic>false</IsPublic>
1250 1250   <PublicRecipient>PublicRecipient</PublicRecipient>
... ... @@ -1273,11 +1273,11 @@
1273 1273   </TSaveTicketCommentRequest_V2>
1274 1274   </SaveTicketComment>
1275 1275   </ACMP>
1276 -</ICQL>
1290 +</ICQL>}}}
1277 1277  {{/apimacro}}
1278 1278  
1279 1279  {{apimacro title="SaveTicketComment_V2 Response"}}
1280 -<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/SaveTicketCommentResponse_V2">
1294 +{{{<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/SaveTicketCommentResponse_V2">
1281 1281   <ACMP>
1282 1282   <SaveTicketComment ActionType="Response" version="2">
1283 1283   <TSaveTicketCommentResponse_V2 xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
... ... @@ -1286,13 +1286,13 @@
1286 1286   </TSaveTicketCommentResponse_V2>
1287 1287   </SaveTicketComment>
1288 1288   </ACMP>
1289 -</ICQL>
1303 +</ICQL>}}}
1290 1290  {{/apimacro}}
1291 1291  
1292 1292  = GetCommentListOfTicket =
1293 1293  
1294 1294  {{apimacro title="GetCommentListOfTicket Request"}}
1295 -<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/GetCommentListOfTicketRequest_V1">
1309 +{{{<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/GetCommentListOfTicketRequest_V1">
1296 1296   <ACMP>
1297 1297   <GetCommentListOfTicket ActionType="Request" version="1">
1298 1298   <TGetCommentListOfTicketRequest_V1 xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
... ... @@ -1300,11 +1300,11 @@
1300 1300   </TGetCommentListOfTicketRequest_V1>
1301 1301   </GetCommentListOfTicket>
1302 1302   </ACMP>
1303 -</ICQL>
1317 +</ICQL>}}}
1304 1304  {{/apimacro}}
1305 1305  
1306 1306  {{apimacro title="GetCommentListOfTicket Response"}}
1307 -<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/GetCommentListOfTicketResponse_V1">
1321 +{{{<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/GetCommentListOfTicketResponse_V1">
1308 1308   <ACMP>
1309 1309   <GetCommentListOfTicket ActionType="Response" version="1">
1310 1310   <TGetCommentListOfTicketResponse_V1 xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
... ... @@ -1355,9 +1355,1506 @@
1355 1355   </TGetCommentListOfTicketResponse_V1>
1356 1356   </GetCommentListOfTicket>
1357 1357   </ACMP>
1358 -</ICQL>
1372 +</ICQL>}}}
1359 1359  {{/apimacro}}
1360 1360  
1361 1361  = GetTicketCategoryList =
1362 1362  
1377 +{{apimacro title="GetTicketCategory Request"}}
1378 +{{{<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/GetTicketCategoryListRequest_V1">
1379 + <ACMP>
1380 + <GetTicketCategoryList ActionType="Request" version="1">
1381 + <TGetTicketCategoryListRequest_V1/>
1382 + </GetTicketCategoryList>
1383 + </ACMP>
1384 +</ICQL>}}}
1385 +{{/apimacro}}
1386 +
1387 +{{apimacro title="GetTicketCategory Response"}}
1388 +{{{<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/GetTicketCategoryListResponse_V1">
1389 + <ACMP>
1390 + <GetTicketCategoryList ActionType="Response" version="1">
1391 + <TGetTicketCategoryListResponse_V1 xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
1392 + <Categories>
1393 + <TTicketCategory_V1 xsi:type="TTicketCategory_V1">
1394 + <ID>{59387FFD-B171-47C5-B735-041FA132CA39}</ID>
1395 + <ParentID>{59387FFD-B171-47C5-B735-041FA132CA39}</ParentID>
1396 + <Caption_EN>Caption_EN</Caption_EN>
1397 + <Caption_DE>Caption_DE</Caption_DE>
1398 + </TTicketCategory_V1>
1399 + <TTicketCategory_V1 xsi:type="TTicketCategory_V1">
1400 + <ID>{59387FFD-B171-47C5-B735-041FA132CA39}</ID>
1401 + <ParentID>{59387FFD-B171-47C5-B735-041FA132CA39}</ParentID>
1402 + <Caption_EN>Caption_EN</Caption_EN>
1403 + <Caption_DE>Caption_DE</Caption_DE>
1404 + </TTicketCategory_V1>
1405 + </Categories>
1406 + <ResultCode>0</ResultCode>
1407 + <ResultMessage>ResultMessage</ResultMessage>
1408 + </TGetTicketCategoryListResponse_V1>
1409 + </GetTicketCategoryList>
1410 + </ACMP>
1411 +</ICQL>}}}
1412 +{{/apimacro}}
1413 +
1414 += GetTicketResolutionList =
1415 +
1416 +{{apimacro title="GetTicketResolutionList Request"}}
1417 +{{{<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/GetTicketResolutionListRequest_V1">
1418 + <ACMP>
1419 + <GetTicketResolutionList ActionType="Request" version="1">
1420 + <TGetTicketResolutionListRequest_V1/>
1421 + </GetTicketResolutionList>
1422 + </ACMP>
1423 +</ICQL>}}}
1424 +{{/apimacro}}
1425 +
1426 +{{apimacro title="GetTicketResolutionList Response"}}
1427 +{{{<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/GetTicketResolutionListResponse_V1">
1428 + <ACMP>
1429 + <GetTicketResolutionList ActionType="Response" version="1">
1430 + <TGetTicketResolutionListResponse_V1 xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
1431 + <Resolutions>
1432 + <TTicketResolution_V1 xsi:type="TTicketResolution_V1">
1433 + <ID>{59387FFD-B171-47C5-B735-041FA132CA39}</ID>
1434 + <Quantifier>0</Quantifier>
1435 + <Caption_EN>Caption_EN</Caption_EN>
1436 + <Caption_DE>Caption_DE</Caption_DE>
1437 + <IsDeleted>false</IsDeleted>
1438 + <IsDefaultResolution>false</IsDefaultResolution>
1439 + </TTicketResolution_V1>
1440 + <TTicketResolution_V1 xsi:type="TTicketResolution_V1">
1441 + <ID>{59387FFD-B171-47C5-B735-041FA132CA39}</ID>
1442 + <Quantifier>0</Quantifier>
1443 + <Caption_EN>Caption_EN</Caption_EN>
1444 + <Caption_DE>Caption_DE</Caption_DE>
1445 + <IsDeleted>false</IsDeleted>
1446 + <IsDefaultResolution>false</IsDefaultResolution>
1447 + </TTicketResolution_V1>
1448 + </Resolutions>
1449 + <ResultCode>0</ResultCode>
1450 + <ResultMessage>ResultMessage</ResultMessage>
1451 + </TGetTicketResolutionListResponse_V1>
1452 + </GetTicketResolutionList>
1453 + </ACMP>
1454 +</ICQL>}}}
1455 +{{/apimacro}}
1456 +
1457 += GetTicketListByQuery =
1458 +
1459 +{{apimacro title="GetTicketListByQuery Request"}}
1460 +{{{<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/GetTicketListByQueryRequest_V1">
1461 + <ACMP>
1462 + <GetTicketListByQuery ActionType="Request" version="1">
1463 + <TGetTicketListByQueryRequest_V1 xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
1464 + <QueryId>{59387FFD-B171-47C5-B735-041FA132CA39}</QueryId>
1465 + </TGetTicketListByQueryRequest_V1>
1466 + </GetTicketListByQuery>
1467 + </ACMP>
1468 +</ICQL>}}}
1469 +{{/apimacro}}
1470 +
1471 +{{apimacro title="GetTicketListByQuery Response"}}
1472 +{{{<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/GetTicketListByQueryResponse_V1">
1473 + <ACMP>
1474 + <GetTicketListByQuery ActionType="Response" version="1">
1475 + <TGetTicketListByQueryResponse_V1 xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
1476 + <TicketList>
1477 + <TTicketInfo_V1 xsi:type="TTicketInfo_V1">
1478 + <Id>{59387FFD-B171-47C5-B735-041FA132CA39}</Id>
1479 + <IntTicketId>0</IntTicketId>
1480 + <Title>Title</Title>
1481 + <State xsi:type="TTicketState_V1">
1482 + <Id>{59387FFD-B171-47C5-B735-041FA132CA39}</Id>
1483 + <Caption_de>Caption_de</Caption_de>
1484 + <Caption_en>Caption_en</Caption_en>
1485 + <StateOrder>0</StateOrder>
1486 + </State>
1487 + <ReadState>trsNew</ReadState>
1488 + <EscalationLevel>0</EscalationLevel>
1489 + <Reminder>1899-12-30T00:00:00.000Z</Reminder>
1490 + <Assignee xsi:type="TContactInfo_V1">
1491 + <ID>{59387FFD-B171-47C5-B735-041FA132CA39}</ID>
1492 + <Name>Name</Name>
1493 + <FamilyName>FamilyName</FamilyName>
1494 + <FullName>FullName</FullName>
1495 + <Email>Email</Email>
1496 + <HasPhoneNumber>false</HasPhoneNumber>
1497 + <HasDeleteFlag>false</HasDeleteFlag>
1498 + <IsUser>false</IsUser>
1499 + </Assignee>
1500 + <Contact xsi:type="TContactInfo_V1">
1501 + <ID>{59387FFD-B171-47C5-B735-041FA132CA39}</ID>
1502 + <Name>Name</Name>
1503 + <FamilyName>FamilyName</FamilyName>
1504 + <FullName>FullName</FullName>
1505 + <Email>Email</Email>
1506 + <HasPhoneNumber>false</HasPhoneNumber>
1507 + <HasDeleteFlag>false</HasDeleteFlag>
1508 + <IsUser>false</IsUser>
1509 + </Contact>
1510 + <LastModified>1899-12-30T00:00:00.000Z</LastModified>
1511 + </TTicketInfo_V1>
1512 + <TTicketInfo_V1 xsi:type="TTicketInfo_V1">
1513 + <Id>{59387FFD-B171-47C5-B735-041FA132CA39}</Id>
1514 + <IntTicketId>0</IntTicketId>
1515 + <Title>Title</Title>
1516 + <State xsi:type="TTicketState_V1">
1517 + <Id>{59387FFD-B171-47C5-B735-041FA132CA39}</Id>
1518 + <Caption_de>Caption_de</Caption_de>
1519 + <Caption_en>Caption_en</Caption_en>
1520 + <StateOrder>0</StateOrder>
1521 + </State>
1522 + <ReadState>trsNew</ReadState>
1523 + <EscalationLevel>0</EscalationLevel>
1524 + <Reminder>1899-12-30T00:00:00.000Z</Reminder>
1525 + <Assignee xsi:type="TContactInfo_V1">
1526 + <ID>{59387FFD-B171-47C5-B735-041FA132CA39}</ID>
1527 + <Name>Name</Name>
1528 + <FamilyName>FamilyName</FamilyName>
1529 + <FullName>FullName</FullName>
1530 + <Email>Email</Email>
1531 + <HasPhoneNumber>false</HasPhoneNumber>
1532 + <HasDeleteFlag>false</HasDeleteFlag>
1533 + <IsUser>false</IsUser>
1534 + </Assignee>
1535 + <Contact xsi:type="TContactInfo_V1">
1536 + <ID>{59387FFD-B171-47C5-B735-041FA132CA39}</ID>
1537 + <Name>Name</Name>
1538 + <FamilyName>FamilyName</FamilyName>
1539 + <FullName>FullName</FullName>
1540 + <Email>Email</Email>
1541 + <HasPhoneNumber>false</HasPhoneNumber>
1542 + <HasDeleteFlag>false</HasDeleteFlag>
1543 + <IsUser>false</IsUser>
1544 + </Contact>
1545 + <LastModified>1899-12-30T00:00:00.000Z</LastModified>
1546 + </TTicketInfo_V1>
1547 + </TicketList>
1548 + <ResultCode>0</ResultCode>
1549 + <ResultMessage>ResultMessage</ResultMessage>
1550 + </TGetTicketListByQueryResponse_V1>
1551 + </GetTicketListByQuery>
1552 + </ACMP>
1553 +</ICQL>}}}
1554 +{{/apimacro}}
1555 +
1556 +{{apimacro title="GetTicketListByQuery Request V2"}}
1557 +{{{<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/GetTicketListByQueryRequest_V2">
1558 + <ACMP>
1559 + <GetTicketListByQuery ActionType="Request" version="2">
1560 + <TGetTicketListByQueryRequest_V2 xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
1561 + <QueryId>{59387FFD-B171-47C5-B735-041FA132CA39}</QueryId>
1562 + </TGetTicketListByQueryRequest_V2>
1563 + </GetTicketListByQuery>
1564 + </ACMP>
1565 +</ICQL>}}}
1566 +{{/apimacro}}
1567 +
1568 +{{apimacro title="GetTicketListByQuery Response V2"}}
1569 +{{{<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/GetTicketListByQueryResponse_V2">
1570 + <ACMP>
1571 + <GetTicketListByQuery ActionType="Response" version="2">
1572 + <TGetTicketListByQueryResponse_V2 xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
1573 + <TicketList>
1574 + <TTicketInfo_V2 xsi:type="TTicketInfo_V2">
1575 + <Id>{59387FFD-B171-47C5-B735-041FA132CA39}</Id>
1576 + <IntTicketId>0</IntTicketId>
1577 + <Title>Title</Title>
1578 + <StateId>{59387FFD-B171-47C5-B735-041FA132CA39}</StateId>
1579 + <ReadState>trsNew</ReadState>
1580 + <EscalationId>{59387FFD-B171-47C5-B735-041FA132CA39}</EscalationId>
1581 + <EscalationLevel>0</EscalationLevel>
1582 + <Reminder>1899-12-30T00:00:00.000Z</Reminder>
1583 + <Assignee xsi:type="TAssigneeInfo_V1">
1584 + <Id>{59387FFD-B171-47C5-B735-041FA132CA39}</Id>
1585 + <Name>Name</Name>
1586 + <AssigneeIsGroup>false</AssigneeIsGroup>
1587 + <Roles/>
1588 + </Assignee>
1589 + <Contact xsi:type="TContactInfo_V1">
1590 + <ID>{59387FFD-B171-47C5-B735-041FA132CA39}</ID>
1591 + <Name>Name</Name>
1592 + <FamilyName>FamilyName</FamilyName>
1593 + <FullName>FullName</FullName>
1594 + <Email>Email</Email>
1595 + <HasPhoneNumber>false</HasPhoneNumber>
1596 + <HasDeleteFlag>false</HasDeleteFlag>
1597 + <IsUser>false</IsUser>
1598 + </Contact>
1599 + <LastModified>1899-12-30T00:00:00.000Z</LastModified>
1600 + </TTicketInfo_V2>
1601 + <TTicketInfo_V2 xsi:type="TTicketInfo_V2">
1602 + <Id>{59387FFD-B171-47C5-B735-041FA132CA39}</Id>
1603 + <IntTicketId>0</IntTicketId>
1604 + <Title>Title</Title>
1605 + <StateId>{59387FFD-B171-47C5-B735-041FA132CA39}</StateId>
1606 + <ReadState>trsNew</ReadState>
1607 + <EscalationId>{59387FFD-B171-47C5-B735-041FA132CA39}</EscalationId>
1608 + <EscalationLevel>0</EscalationLevel>
1609 + <Reminder>1899-12-30T00:00:00.000Z</Reminder>
1610 + <Assignee xsi:type="TAssigneeInfo_V1">
1611 + <Id>{59387FFD-B171-47C5-B735-041FA132CA39}</Id>
1612 + <Name>Name</Name>
1613 + <AssigneeIsGroup>false</AssigneeIsGroup>
1614 + <Roles/>
1615 + </Assignee>
1616 + <Contact xsi:type="TContactInfo_V1">
1617 + <ID>{59387FFD-B171-47C5-B735-041FA132CA39}</ID>
1618 + <Name>Name</Name>
1619 + <FamilyName>FamilyName</FamilyName>
1620 + <FullName>FullName</FullName>
1621 + <Email>Email</Email>
1622 + <HasPhoneNumber>false</HasPhoneNumber>
1623 + <HasDeleteFlag>false</HasDeleteFlag>
1624 + <IsUser>false</IsUser>
1625 + </Contact>
1626 + <LastModified>1899-12-30T00:00:00.000Z</LastModified>
1627 + </TTicketInfo_V2>
1628 + </TicketList>
1629 + <ResultCode>0</ResultCode>
1630 + <ResultMessage>ResultMessage</ResultMessage>
1631 + </TGetTicketListByQueryResponse_V2>
1632 + </GetTicketListByQuery>
1633 + </ACMP>
1634 +</ICQL>}}}
1635 +{{/apimacro}}
1636 +
1637 += GetTicketList =
1638 +
1639 +{{apimacro title="GetTicketList Request"}}
1640 +{{{<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/GetTicketListRequest_V1">
1641 + <ACMP>
1642 + <GetTicketList ActionType="Request" version="1">
1643 + <TGetTicketListRequest_V1 xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
1644 + <! Filtert folgende Felder: Title, IntTicketID, Contact Name, Assignee Name, Keywords >
1645 + <FilterText>FilterText</FilterText>
1646 + <StateId>{59387FFD-B171-47C5-B735-041FA132CA39}</StateId>
1647 + <ResolutionId>{59387FFD-B171-47C5-B735-041FA132CA39}</ResolutionId>
1648 + <PriorityId>{59387FFD-B171-47C5-B735-041FA132CA39}</PriorityId>
1649 + <CategoryId>{59387FFD-B171-47C5-B735-041FA132CA39}</CategoryId>
1650 + <ImpactId>{59387FFD-B171-47C5-B735-041FA132CA39}</ImpactId>
1651 + <ContactId>{59387FFD-B171-47C5-B735-041FA132CA39}</ContactId>
1652 + <AssigneeId>{59387FFD-B171-47C5-B735-041FA132CA39}</AssigneeId>
1653 + </TGetTicketListRequest_V1>
1654 + </GetTicketList>
1655 + </ACMP>
1656 +</ICQL>}}}
1657 +{{/apimacro}}
1658 +
1659 +{{apimacro title="GetTicketList Response"}}
1660 +{{{<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/GetTicketListResponse_V1">
1661 + <ACMP>
1662 + <GetTicketList ActionType="Response" version="1">
1663 + <TGetTicketListResponse_V1 xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
1664 + <Tickets>
1665 + <TTicketInfo_V2 xsi:type="TTicketInfo_V2">
1666 + <Id>{59387FFD-B171-47C5-B735-041FA132CA39}</Id>
1667 + <IntTicketId>0</IntTicketId>
1668 + <Title>Title</Title>
1669 + <StateId>{59387FFD-B171-47C5-B735-041FA132CA39}</StateId>
1670 + <ReadState>trsNew</ReadState>
1671 + <EscalationId>{59387FFD-B171-47C5-B735-041FA132CA39}</EscalationId>
1672 + <EscalationLevel>0</EscalationLevel>
1673 + <Reminder>1899-12-30T00:00:00.000Z</Reminder>
1674 + <Assignee xsi:type="TAssigneeInfo_V1">
1675 + <Id>{59387FFD-B171-47C5-B735-041FA132CA39}</Id>
1676 + <Name>Name</Name>
1677 + <AssigneeIsGroup>false</AssigneeIsGroup>
1678 + <Roles/>
1679 + </Assignee>
1680 + <Contact xsi:type="TContactInfo_V1">
1681 + <ID>{59387FFD-B171-47C5-B735-041FA132CA39}</ID>
1682 + <Name>Name</Name>
1683 + <FamilyName>FamilyName</FamilyName>
1684 + <FullName>FullName</FullName>
1685 + <Email>Email</Email>
1686 + <HasPhoneNumber>false</HasPhoneNumber>
1687 + <HasDeleteFlag>false</HasDeleteFlag>
1688 + <IsUser>false</IsUser>
1689 + </Contact>
1690 + <LastModified>1899-12-30T00:00:00.000Z</LastModified>
1691 + </TTicketInfo_V2>
1692 + <TTicketInfo_V2 xsi:type="TTicketInfo_V2">
1693 + <Id>{59387FFD-B171-47C5-B735-041FA132CA39}</Id>
1694 + <IntTicketId>0</IntTicketId>
1695 + <Title>Title</Title>
1696 + <StateId>{59387FFD-B171-47C5-B735-041FA132CA39}</StateId>
1697 + <ReadState>trsNew</ReadState>
1698 + <EscalationId>{59387FFD-B171-47C5-B735-041FA132CA39}</EscalationId>
1699 + <EscalationLevel>0</EscalationLevel>
1700 + <Reminder>1899-12-30T00:00:00.000Z</Reminder>
1701 + <Assignee xsi:type="TAssigneeInfo_V1">
1702 + <Id>{59387FFD-B171-47C5-B735-041FA132CA39}</Id>
1703 + <Name>Name</Name>
1704 + <AssigneeIsGroup>false</AssigneeIsGroup>
1705 + <Roles/>
1706 + </Assignee>
1707 + <Contact xsi:type="TContactInfo_V1">
1708 + <ID>{59387FFD-B171-47C5-B735-041FA132CA39}</ID>
1709 + <Name>Name</Name>
1710 + <FamilyName>FamilyName</FamilyName>
1711 + <FullName>FullName</FullName>
1712 + <Email>Email</Email>
1713 + <HasPhoneNumber>false</HasPhoneNumber>
1714 + <HasDeleteFlag>false</HasDeleteFlag>
1715 + <IsUser>false</IsUser>
1716 + </Contact>
1717 + <LastModified>1899-12-30T00:00:00.000Z</LastModified>
1718 + </TTicketInfo_V2>
1719 + </Tickets>
1720 + <Version>Version</Version>
1721 + <ResultCode>0</ResultCode>
1722 + <ResultMessage>ResultMessage</ResultMessage>
1723 + </TGetTicketListResponse_V1>
1724 + </GetTicketList>
1725 + </ACMP>
1726 +</ICQL>}}}
1727 +{{/apimacro}}
1728 +
1729 += GetTicketListOfAsset =
1730 +
1731 +{{apimacro title="GetTicketListOfAsset Request"}}
1732 +{{{<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/GetTicketListOfAssetRequest_V1">
1733 + <ACMP>
1734 + <GetTicketListOfAsset ActionType="Request" version="1">
1735 + <TGetTicketListOfAssetRequest_V1 xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
1736 + <Id>{59387FFD-B171-47C5-B735-041FA132CA39}</Id>
1737 + </TGetTicketListOfAssetRequest_V1>
1738 + </GetTicketListOfAsset>
1739 + </ACMP>
1740 +</ICQL>}}}
1741 +{{/apimacro}}
1742 +
1743 +{{apimacro title="GetTicketListOfAsset Response"}}
1744 +{{{<?xml version="1.0" encoding="utf-8"?>
1745 +<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/GetTicketListOfAssetResponse_V1">
1746 + <ACMP>
1747 + <GetTicketListOfAsset ActionType="Response" version="1">
1748 + <TGetTicketListOfAssetResponse_V1 xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
1749 + <Tickets>
1750 + <TTicketInfo_V2 xsi:type="TTicketInfo_V2">
1751 + <Id>{59387FFD-B171-47C5-B735-041FA132CA39}</Id>
1752 + <IntTicketId>0</IntTicketId>
1753 + <Title>Title</Title>
1754 + <StateId>{59387FFD-B171-47C5-B735-041FA132CA39}</StateId>
1755 + <ReadState>trsNew</ReadState>
1756 + <EscalationId>{59387FFD-B171-47C5-B735-041FA132CA39}</EscalationId>
1757 + <EscalationLevel>0</EscalationLevel>
1758 + <Reminder>1899-12-30T00:00:00.000Z</Reminder>
1759 + <Assignee xsi:type="TAssigneeInfo_V1">
1760 + <Id>{59387FFD-B171-47C5-B735-041FA132CA39}</Id>
1761 + <Name>Name</Name>
1762 + <AssigneeIsGroup>false</AssigneeIsGroup>
1763 + <Roles/>
1764 + </Assignee>
1765 + <Contact xsi:type="TContactInfo_V1">
1766 + <ID>{59387FFD-B171-47C5-B735-041FA132CA39}</ID>
1767 + <Name>Name</Name>
1768 + <FamilyName>FamilyName</FamilyName>
1769 + <FullName>FullName</FullName>
1770 + <Email>Email</Email>
1771 + <HasPhoneNumber>false</HasPhoneNumber>
1772 + <HasDeleteFlag>false</HasDeleteFlag>
1773 + <IsUser>false</IsUser>
1774 + </Contact>
1775 + <LastModified>1899-12-30T00:00:00.000Z</LastModified>
1776 + </TTicketInfo_V2>
1777 + <TTicketInfo_V2 xsi:type="TTicketInfo_V2">
1778 + <Id>{59387FFD-B171-47C5-B735-041FA132CA39}</Id>
1779 + <IntTicketId>0</IntTicketId>
1780 + <Title>Title</Title>
1781 + <StateId>{59387FFD-B171-47C5-B735-041FA132CA39}</StateId>
1782 + <ReadState>trsNew</ReadState>
1783 + <EscalationId>{59387FFD-B171-47C5-B735-041FA132CA39}</EscalationId>
1784 + <EscalationLevel>0</EscalationLevel>
1785 + <Reminder>1899-12-30T00:00:00.000Z</Reminder>
1786 + <Assignee xsi:type="TAssigneeInfo_V1">
1787 + <Id>{59387FFD-B171-47C5-B735-041FA132CA39}</Id>
1788 + <Name>Name</Name>
1789 + <AssigneeIsGroup>false</AssigneeIsGroup>
1790 + <Roles/>
1791 + </Assignee>
1792 + <Contact xsi:type="TContactInfo_V1">
1793 + <ID>{59387FFD-B171-47C5-B735-041FA132CA39}</ID>
1794 + <Name>Name</Name>
1795 + <FamilyName>FamilyName</FamilyName>
1796 + <FullName>FullName</FullName>
1797 + <Email>Email</Email>
1798 + <HasPhoneNumber>false</HasPhoneNumber>
1799 + <HasDeleteFlag>false</HasDeleteFlag>
1800 + <IsUser>false</IsUser>
1801 + </Contact>
1802 + <LastModified>1899-12-30T00:00:00.000Z</LastModified>
1803 + </TTicketInfo_V2>
1804 + </Tickets>
1805 + <ResultCode>0</ResultCode>
1806 + <ResultMessage>ResultMessage</ResultMessage>
1807 + </TGetTicketListOfAssetResponse_V1>
1808 + </GetTicketListOfAsset>
1809 + </ACMP>
1810 +</ICQL>}}}
1811 +{{/apimacro}}
1812 +
1813 += GetLinkedTicketsOfTicket =
1814 +
1815 +{{apimacro title="GetLinkedTicketsOfTicket Request"}}
1816 +{{{<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/GetLinkedTicketsOfTicketRequest_V1">
1817 + <ACMP>
1818 + <GetLinkedTicketsOfTicket ActionType="Request" version="1">
1819 + <TGetLinkedTicketsOfTicketRequest_V1 xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
1820 + <TicketId>{59387FFD-B171-47C5-B735-041FA132CA39}</TicketId>
1821 + </TGetLinkedTicketsOfTicketRequest_V1>
1822 + </GetLinkedTicketsOfTicket>
1823 + </ACMP>
1824 +</ICQL>}}}
1825 +{{/apimacro}}
1826 +
1827 +{{apimacro title="GetLinkedTicketsOfTicket Response"}}
1828 +{{{<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/GetLinkedTicketsOfTicketResponse_V1">
1829 + <ACMP>
1830 + <GetLinkedTicketsOfTicket ActionType="Response" version="1">
1831 + <TGetLinkedTicketsOfTicketResponse_V1 xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
1832 + <Tickets>
1833 + <TTicketInfo_V2 xsi:type="TTicketInfo_V2">
1834 + <Id>{59387FFD-B171-47C5-B735-041FA132CA39}</Id>
1835 + <IntTicketId>0</IntTicketId>
1836 + <Title>Title</Title>
1837 + <StateId>{59387FFD-B171-47C5-B735-041FA132CA39}</StateId>
1838 + <ReadState>trsNew</ReadState>
1839 + <EscalationId>{59387FFD-B171-47C5-B735-041FA132CA39}</EscalationId>
1840 + <EscalationLevel>0</EscalationLevel>
1841 + <Reminder>1899-12-30T00:00:00.000Z</Reminder>
1842 + <Assignee xsi:type="TAssigneeInfo_V1">
1843 + <Id>{59387FFD-B171-47C5-B735-041FA132CA39}</Id>
1844 + <Name>Name</Name>
1845 + <AssigneeIsGroup>false</AssigneeIsGroup>
1846 + <Roles/>
1847 + </Assignee>
1848 + <Contact xsi:type="TContactInfo_V1">
1849 + <ID>{59387FFD-B171-47C5-B735-041FA132CA39}</ID>
1850 + <Name>Name</Name>
1851 + <FamilyName>FamilyName</FamilyName>
1852 + <FullName>FullName</FullName>
1853 + <Email>Email</Email>
1854 + <HasPhoneNumber>false</HasPhoneNumber>
1855 + <HasDeleteFlag>false</HasDeleteFlag>
1856 + <IsUser>false</IsUser>
1857 + </Contact>
1858 + <LastModified>1899-12-30T00:00:00.000Z</LastModified>
1859 + </TTicketInfo_V2>
1860 + <TTicketInfo_V2 xsi:type="TTicketInfo_V2">
1861 + <Id>{59387FFD-B171-47C5-B735-041FA132CA39}</Id>
1862 + <IntTicketId>0</IntTicketId>
1863 + <Title>Title</Title>
1864 + <StateId>{59387FFD-B171-47C5-B735-041FA132CA39}</StateId>
1865 + <ReadState>trsNew</ReadState>
1866 + <EscalationId>{59387FFD-B171-47C5-B735-041FA132CA39}</EscalationId>
1867 + <EscalationLevel>0</EscalationLevel>
1868 + <Reminder>1899-12-30T00:00:00.000Z</Reminder>
1869 + <Assignee xsi:type="TAssigneeInfo_V1">
1870 + <Id>{59387FFD-B171-47C5-B735-041FA132CA39}</Id>
1871 + <Name>Name</Name>
1872 + <AssigneeIsGroup>false</AssigneeIsGroup>
1873 + <Roles/>
1874 + </Assignee>
1875 + <Contact xsi:type="TContactInfo_V1">
1876 + <ID>{59387FFD-B171-47C5-B735-041FA132CA39}</ID>
1877 + <Name>Name</Name>
1878 + <FamilyName>FamilyName</FamilyName>
1879 + <FullName>FullName</FullName>
1880 + <Email>Email</Email>
1881 + <HasPhoneNumber>false</HasPhoneNumber>
1882 + <HasDeleteFlag>false</HasDeleteFlag>
1883 + <IsUser>false</IsUser>
1884 + </Contact>
1885 + <LastModified>1899-12-30T00:00:00.000Z</LastModified>
1886 + </TTicketInfo_V2>
1887 + </Tickets>
1888 + <ResultCode>0</ResultCode>
1889 + <ResultMessage>ResultMessage</ResultMessage>
1890 + </TGetLinkedTicketsOfTicketResponse_V1>
1891 + </GetLinkedTicketsOfTicket>
1892 + </ACMP>
1893 +</ICQL>}}}
1894 +{{/apimacro}}
1895 +
1896 += GetHelpdeskSettings =
1897 +
1898 +{{apimacro title="GetHelpdeskSettings Request"}}
1899 +{{{<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/GetHelpdeskSettingsRequest_V1">
1900 + <ACMP>
1901 + <GetHelpdeskSettings ActionType="Request" version="1">
1902 + <TGetHelpdeskSettingsRequest_V1/>
1903 + </GetHelpdeskSettings>
1904 + </ACMP>
1905 +</ICQL>}}}
1906 +{{/apimacro}}
1907 +
1908 +{{apimacro title="GetHelpdeskSettings Response"}}
1909 +{{{<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/GetHelpdeskSettingsResponse_V1">
1910 + <ACMP>
1911 + <GetHelpdeskSettings ActionType="Response" version="1">
1912 + <TGetHelpdeskSettingsResponse_V1 xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
1913 + <HelpdeskSettings xsi:type="THelpdeskSettings_V1">
1914 + <Categories>
1915 + <TTicketCategory_V1 xsi:type="TTicketCategory_V1">
1916 + <ID>{59387FFD-B171-47C5-B735-041FA132CA39}</ID>
1917 + <ParentID>{59387FFD-B171-47C5-B735-041FA132CA39}</ParentID>
1918 + <Caption_EN>Caption_EN</Caption_EN>
1919 + <Caption_DE>Caption_DE</Caption_DE>
1920 + </TTicketCategory_V1>
1921 + <TTicketCategory_V1 xsi:type="TTicketCategory_V1">
1922 + <ID>{59387FFD-B171-47C5-B735-041FA132CA39}</ID>
1923 + <ParentID>{59387FFD-B171-47C5-B735-041FA132CA39}</ParentID>
1924 + <Caption_EN>Caption_EN</Caption_EN>
1925 + <Caption_DE>Caption_DE</Caption_DE>
1926 + </TTicketCategory_V1>
1927 + </Categories>
1928 + <Impacts>
1929 + <TTicketImpact_V1 xsi:type="TTicketImpact_V1">
1930 + <Id>{59387FFD-B171-47C5-B735-041FA132CA39}</Id>
1931 + <Caption_DE>Caption_DE</Caption_DE>
1932 + <Caption_EN>Caption_EN</Caption_EN>
1933 + </TTicketImpact_V1>
1934 + <TTicketImpact_V1 xsi:type="TTicketImpact_V1">
1935 + <Id>{59387FFD-B171-47C5-B735-041FA132CA39}</Id>
1936 + <Caption_DE>Caption_DE</Caption_DE>
1937 + <Caption_EN>Caption_EN</Caption_EN>
1938 + </TTicketImpact_V1>
1939 + </Impacts>
1940 + <States>
1941 + <TTicketState_V1 xsi:type="TTicketState_V1">
1942 + <Id>{59387FFD-B171-47C5-B735-041FA132CA39}</Id>
1943 + <Caption_de>Caption_de</Caption_de>
1944 + <Caption_en>Caption_en</Caption_en>
1945 + <StateOrder>0</StateOrder>
1946 + </TTicketState_V1>
1947 + <TTicketState_V1 xsi:type="TTicketState_V1">
1948 + <Id>{59387FFD-B171-47C5-B735-041FA132CA39}</Id>
1949 + <Caption_de>Caption_de</Caption_de>
1950 + <Caption_en>Caption_en</Caption_en>
1951 + <StateOrder>0</StateOrder>
1952 + </TTicketState_V1>
1953 + </States>
1954 + <EnableResolution>false</EnableResolution>
1955 + <Resolutions>
1956 + <TTicketResolution_V1 xsi:type="TTicketResolution_V1">
1957 + <ID>{59387FFD-B171-47C5-B735-041FA132CA39}</ID>
1958 + <Quantifier>0</Quantifier>
1959 + <Caption_EN>Caption_EN</Caption_EN>
1960 + <Caption_DE>Caption_DE</Caption_DE>
1961 + <IsDeleted>false</IsDeleted>
1962 + <IsDefaultResolution>false</IsDefaultResolution>
1963 + </TTicketResolution_V1>
1964 + <TTicketResolution_V1 xsi:type="TTicketResolution_V1">
1965 + <ID>{59387FFD-B171-47C5-B735-041FA132CA39}</ID>
1966 + <Quantifier>0</Quantifier>
1967 + <Caption_EN>Caption_EN</Caption_EN>
1968 + <Caption_DE>Caption_DE</Caption_DE>
1969 + <IsDeleted>false</IsDeleted>
1970 + <IsDefaultResolution>false</IsDefaultResolution>
1971 + </TTicketResolution_V1>
1972 + </Resolutions>
1973 + <Priorities>
1974 + <TTicketPriority_V1 xsi:type="TTicketPriority_V1">
1975 + <Priority>0</Priority>
1976 + <Caption_DE>Caption_DE</Caption_DE>
1977 + <Caption_EN>Caption_EN</Caption_EN>
1978 + </TTicketPriority_V1>
1979 + <TTicketPriority_V1 xsi:type="TTicketPriority_V1">
1980 + <Priority>0</Priority>
1981 + <Caption_DE>Caption_DE</Caption_DE>
1982 + <Caption_EN>Caption_EN</Caption_EN>
1983 + </TTicketPriority_V1>
1984 + </Priorities>
1985 + <MaxAttachmentSize>0</MaxAttachmentSize>
1986 + <NeedCommentToClose>false</NeedCommentToClose>
1987 + <TextModules>
1988 + <TTicketTextModule_V1 xsi:type="TTicketTextModule_V1">
1989 + <Id>{59387FFD-B171-47C5-B735-041FA132CA39}</Id>
1990 + <Name>Name</Name>
1991 + <Text>Text</Text>
1992 + <ParentId>{59387FFD-B171-47C5-B735-041FA132CA39}</ParentId>
1993 + <Path>Path</Path>
1994 + </TTicketTextModule_V1>
1995 + <TTicketTextModule_V1 xsi:type="TTicketTextModule_V1">
1996 + <Id>{59387FFD-B171-47C5-B735-041FA132CA39}</Id>
1997 + <Name>Name</Name>
1998 + <Text>Text</Text>
1999 + <ParentId>{59387FFD-B171-47C5-B735-041FA132CA39}</ParentId>
2000 + <Path>Path</Path>
2001 + </TTicketTextModule_V1>
2002 + </TextModules>
2003 + <TimeTrackingEnabled>false</TimeTrackingEnabled>
2004 + <ShowTimeTrackingDialogForNewComments>false</ShowTimeTrackingDialogForNewComments>
2005 + <TimeFrameRequiredToCloseTicket>false</TimeFrameRequiredToCloseTicket>
2006 + </HelpdeskSettings>
2007 + <Version>Version</Version>
2008 + <ResultCode>0</ResultCode>
2009 + <ResultMessage>ResultMessage</ResultMessage>
2010 + </TGetHelpdeskSettingsResponse_V1>
2011 + </GetHelpdeskSettings>
2012 + </ACMP>
2013 +</ICQL>}}}
2014 +{{/apimacro}}
2015 +
2016 +{{apimacro title="GetHelpdeskSettings Request"}}
2017 +{{{<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/GetHelpdeskSettingsRequest_V2">
2018 + <ACMP>
2019 + <GetHelpdeskSettings ActionType="Request" version="2">
2020 + <TGetHelpdeskSettingsRequest_V2/>
2021 + </GetHelpdeskSettings>
2022 + </ACMP>
2023 +</ICQL>}}}
2024 +{{/apimacro}}
2025 +
2026 +{{apimacro title="GetHelpdeskSettings Response"}}
2027 +{{{<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/GetHelpdeskSettingsResponse_V2">
2028 + <ACMP>
2029 + <GetHelpdeskSettings ActionType="Response" version="2">
2030 + <TGetHelpdeskSettingsResponse_V2 xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
2031 + <HelpdeskSettings xsi:type="THelpdeskSettings_V2">
2032 + <Categories>
2033 + <TTicketCategory_V1 xsi:type="TTicketCategory_V1">
2034 + <ID>{59387FFD-B171-47C5-B735-041FA132CA39}</ID>
2035 + <ParentID>{59387FFD-B171-47C5-B735-041FA132CA39}</ParentID>
2036 + <Caption_EN>Caption_EN</Caption_EN>
2037 + <Caption_DE>Caption_DE</Caption_DE>
2038 + </TTicketCategory_V1>
2039 + <TTicketCategory_V1 xsi:type="TTicketCategory_V1">
2040 + <ID>{59387FFD-B171-47C5-B735-041FA132CA39}</ID>
2041 + <ParentID>{59387FFD-B171-47C5-B735-041FA132CA39}</ParentID>
2042 + <Caption_EN>Caption_EN</Caption_EN>
2043 + <Caption_DE>Caption_DE</Caption_DE>
2044 + </TTicketCategory_V1>
2045 + </Categories>
2046 + <Impacts>
2047 + <TTicketImpact_V1 xsi:type="TTicketImpact_V1">
2048 + <Id>{59387FFD-B171-47C5-B735-041FA132CA39}</Id>
2049 + <Caption_DE>Caption_DE</Caption_DE>
2050 + <Caption_EN>Caption_EN</Caption_EN>
2051 + </TTicketImpact_V1>
2052 + <TTicketImpact_V1 xsi:type="TTicketImpact_V1">
2053 + <Id>{59387FFD-B171-47C5-B735-041FA132CA39}</Id>
2054 + <Caption_DE>Caption_DE</Caption_DE>
2055 + <Caption_EN>Caption_EN</Caption_EN>
2056 + </TTicketImpact_V1>
2057 + </Impacts>
2058 + <States>
2059 + <TTicketState_V1 xsi:type="TTicketState_V1">
2060 + <Id>{59387FFD-B171-47C5-B735-041FA132CA39}</Id>
2061 + <Caption_de>Caption_de</Caption_de>
2062 + <Caption_en>Caption_en</Caption_en>
2063 + <StateOrder>0</StateOrder>
2064 + </TTicketState_V1>
2065 + <TTicketState_V1 xsi:type="TTicketState_V1">
2066 + <Id>{59387FFD-B171-47C5-B735-041FA132CA39}</Id>
2067 + <Caption_de>Caption_de</Caption_de>
2068 + <Caption_en>Caption_en</Caption_en>
2069 + <StateOrder>0</StateOrder>
2070 + </TTicketState_V1>
2071 + </States>
2072 + <EnableResolution>false</EnableResolution>
2073 + <Resolutions>
2074 + <TTicketResolution_V1 xsi:type="TTicketResolution_V1">
2075 + <ID>ID</ID>
2076 + <Quantifier>0</Quantifier>
2077 + <Caption_EN>Caption_EN</Caption_EN>
2078 + <Caption_DE>Caption_DE</Caption_DE>
2079 + <IsDeleted>false</IsDeleted>
2080 + <IsDefaultResolution>false</IsDefaultResolution>
2081 + </TTicketResolution_V1>
2082 + <TTicketResolution_V1 xsi:type="TTicketResolution_V1">
2083 + <ID>ID</ID>
2084 + <Quantifier>0</Quantifier>
2085 + <Caption_EN>Caption_EN</Caption_EN>
2086 + <Caption_DE>Caption_DE</Caption_DE>
2087 + <IsDeleted>false</IsDeleted>
2088 + <IsDefaultResolution>false</IsDefaultResolution>
2089 + </TTicketResolution_V1>
2090 + </Resolutions>
2091 + <Priorities>
2092 + <TTicketPriority_V1 xsi:type="TTicketPriority_V1">
2093 + <Priority>0</Priority>
2094 + <Caption_DE>Caption_DE</Caption_DE>
2095 + <Caption_EN>Caption_EN</Caption_EN>
2096 + </TTicketPriority_V1>
2097 + <TTicketPriority_V1 xsi:type="TTicketPriority_V1">
2098 + <Priority>0</Priority>
2099 + <Caption_DE>Caption_DE</Caption_DE>
2100 + <Caption_EN>Caption_EN</Caption_EN>
2101 + </TTicketPriority_V1>
2102 + </Priorities>
2103 + <MaxAttachmentSize>0</MaxAttachmentSize>
2104 + <NeedCommentToClose>false</NeedCommentToClose>
2105 + <TextModules>
2106 + <TTicketTextModule_V1 xsi:type="TTicketTextModule_V1">
2107 + <Id>{59387FFD-B171-47C5-B735-041FA132CA39}</Id>
2108 + <Name>Name</Name>
2109 + <Text>Text</Text>
2110 + <ParentId>{59387FFD-B171-47C5-B735-041FA132CA39}</ParentId>
2111 + <Path>Path</Path>
2112 + <FullPath>FullPath</FullPath>
2113 + </TTicketTextModule_V1>
2114 + <TTicketTextModule_V1 xsi:type="TTicketTextModule_V1">
2115 + <Id>{59387FFD-B171-47C5-B735-041FA132CA39}</Id>
2116 + <Name>Name</Name>
2117 + <Text>Text</Text>
2118 + <ParentId>{59387FFD-B171-47C5-B735-041FA132CA39}</ParentId>
2119 + <Path>Path</Path>
2120 + <FullPath>FullPath</FullPath>
2121 + </TTicketTextModule_V1>
2122 + </TextModules>
2123 + <TimeTrackingEnabled>false</TimeTrackingEnabled>
2124 + <ShowTimeTrackingDialogForNewComments>false</ShowTimeTrackingDialogForNewComments>
2125 + <TimeFrameRequiredToCloseTicket>false</TimeFrameRequiredToCloseTicket>
2126 + <MandatoryCustomFields>
2127 + <string>Value 1</string>
2128 + <string>Value 2</string>
2129 + </MandatoryCustomFields>
2130 + <IsTicketKeywordsMandatory>false</IsTicketKeywordsMandatory>
2131 + </HelpdeskSettings>
2132 + <Version>{59387FFD-B171-47C5-B735-041FA132CA39}</Version>
2133 + <ResultCode>0</ResultCode>
2134 + <ResultMessage>ResultMessage</ResultMessage>
2135 + </TGetHelpdeskSettingsResponse_V2>
2136 + </GetHelpdeskSettings>
2137 + </ACMP>
2138 +</ICQL>}}}
2139 +{{/apimacro}}
2140 +
2141 += GetAssigneeList =
2142 +
2143 +{{apimacro title="GetAssigneeList Request"}}
2144 +{{{<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/GetAssigneeListRequest_V1">
2145 + <ACMP>
2146 + <GetAssigneeList ActionType="Request" version="1">
2147 + <TGetAssigneeListRequest_V1/>
2148 + </GetAssigneeList>
2149 + </ACMP>
2150 +</ICQL>}}}
2151 +{{/apimacro}}
2152 +
2153 +{{apimacro title="GetAssigneeList Response"}}
2154 +{{{<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/GetAssigneeListResponse_V1">
2155 + <ACMP>
2156 + <GetAssigneeList ActionType="Response" version="1">
2157 + <TGetAssigneeListResponse_V1 xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
2158 + <Assignees>
2159 + <TAssigneeInfo_V1 xsi:type="TAssigneeInfo_V1">
2160 + <Id>{59387FFD-B171-47C5-B735-041FA132CA39}</Id>
2161 + <Name>Name</Name>
2162 + <AssigneeIsGroup>false</AssigneeIsGroup>
2163 + <Roles/>
2164 + </TAssigneeInfo_V1>
2165 + <TAssigneeInfo_V1 xsi:type="TAssigneeInfo_V1">
2166 + <Id>{59387FFD-B171-47C5-B735-041FA132CA39}</Id>
2167 + <Name>Name</Name>
2168 + <AssigneeIsGroup>false</AssigneeIsGroup>
2169 + <Roles/>
2170 + </TAssigneeInfo_V1>
2171 + </Assignees>
2172 + <Version>Version</Version>
2173 + <ResultCode>0</ResultCode>
2174 + <ResultMessage>ResultMessage</ResultMessage>
2175 + </TGetAssigneeListResponse_V1>
2176 + </GetAssigneeList>
2177 + </ACMP>
2178 +</ICQL>}}}
2179 +{{/apimacro}}
2180 +
2181 += SaveReminderOfTicket =
2182 +
2183 +{{apimacro title="SaveReminderOfTicket Request"}}
2184 +{{{<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/SaveReminderOfTicketRequest_V1">
2185 + <ACMP>
2186 + <SaveReminderOfTicket ActionType="Request" version="1">
2187 + <TSaveReminderOfTicketRequest_V1 xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
2188 + <TicketId>{59387FFD-B171-47C5-B735-041FA132CA39}</TicketId>
2189 + <Reminder xsi:type="TTicketResubmission_V1">
2190 + <Subject>Subject</Subject>
2191 + <Content>Content</Content>
2192 + <ExpirationDate>1899-12-30T00:00:00.000Z</ExpirationDate>
2193 + </Reminder>
2194 + </TSaveReminderOfTicketRequest_V1>
2195 + </SaveReminderOfTicket>
2196 + </ACMP>
2197 +</ICQL>}}}
2198 +{{/apimacro}}
2199 +
2200 +{{apimacro title="SaveReminderOfTicket Response"}}
2201 +{{{<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/SaveReminderOfTicketResponse_V1">
2202 + <ACMP>
2203 + <SaveReminderOfTicket ActionType="Response" version="1">
2204 + <TSaveReminderOfTicketResponse_V1 xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
2205 + <ResultCode>0</ResultCode>
2206 + <ResultMessage>ResultMessage</ResultMessage>
2207 + </TSaveReminderOfTicketResponse_V1>
2208 + </SaveReminderOfTicket>
2209 + </ACMP>
2210 +</ICQL>}}}
2211 +{{/apimacro}}
2212 +
2213 += DeleteReminderOfTicket =
2214 +
2215 +{{apimacro title="DeleteReminderOfTicket Request"}}
2216 +{{{<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/DeleteReminderOfTicketRequest_V1">
2217 + <ACMP>
2218 + <DeleteReminderOfTicket ActionType="Request" version="1">
2219 + <TDeleteReminderOfTicketRequest_V1 xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
2220 + <TicketId>{59387FFD-B171-47C5-B735-041FA132CA39}</TicketId>
2221 + </TDeleteReminderOfTicketRequest_V1>
2222 + </DeleteReminderOfTicket>
2223 + </ACMP>
2224 +</ICQL>}}}
2225 +{{/apimacro}}
2226 +
2227 +{{apimacro title="DeleteReminderOfTicket Response"}}
2228 +{{{<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/DeleteReminderOfTicketResponse_V1">
2229 + <ACMP>
2230 + <DeleteReminderOfTicket ActionType="Response" version="1">
2231 + <TDeleteReminderOfTicketResponse_V1 xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
2232 + <ResultCode>0</ResultCode>
2233 + <ResultMessage>ResultMessage</ResultMessage>
2234 + </TDeleteReminderOfTicketResponse_V1>
2235 + </DeleteReminderOfTicket>
2236 + </ACMP>
2237 +</ICQL>}}}
2238 +{{/apimacro}}
2239 +
2240 += SaveTicketWorkingTime =
2241 +
2242 +{{apimacro title="SaveTicketWorkingTime Request"}}
2243 +{{{<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/SaveTicketWorkingTimeRequest_V1">
2244 + <ACMP>
2245 + <SaveTicketWorkingTime ActionType="Request" version="1">
2246 + <TSaveTicketWorkingTimeRequest_V1 xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
2247 + <TicketID>{59387FFD-B171-47C5-B735-041FA132CA39}</TicketID>
2248 + <WorkingTime xsi:type="TTicketWorkingTime_V1">
2249 + <ID>{59387FFD-B171-47C5-B735-041FA132CA39}</ID>
2250 + <StartDate>1899-12-30T00:00:00.000Z</StartDate>
2251 + <EndDate>1899-12-30T00:00:00.000Z</EndDate>
2252 + <Description>Description</Description>
2253 + <Executor xsi:type="TContactInfo_V1">
2254 + <ID>{C5A168B5-5994-4114-AAA6-F48BA2B5C092}</ID>
2255 + </Executor>
2256 + </WorkingTime>
2257 + </TSaveTicketWorkingTimeRequest_V1>
2258 + </SaveTicketWorkingTime>
2259 + </ACMP>
2260 +</ICQL>}}}
2261 +{{/apimacro}}
2262 +
2263 +{{apimacro title="SaveTicketWorkingTime Response"}}
2264 +{{{<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/SaveTicketWorkingTimeResponse_V1">
2265 + <ACMP>
2266 + <SaveTicketWorkingTime ActionType="Response" version="1">
2267 + <TSaveTicketWorkingTimeResponse_V1 xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
2268 + <ResultCode>0</ResultCode>
2269 + <ResultMessage>ResultMessage</ResultMessage>
2270 + </TSaveTicketWorkingTimeResponse_V1>
2271 + </SaveTicketWorkingTime>
2272 + </ACMP>
2273 +</ICQL>}}}
2274 +{{/apimacro}}
2275 +
2276 += GetTicketWorkingTimeList =
2277 +
2278 +{{apimacro title="GetTicketWorkingTimeList Request"}}
2279 +{{{<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/GetTicketWorkingTimeListRequest_V1">
2280 + <ACMP>
2281 + <GetTicketWorkingTimeList ActionType="Request" version="1">
2282 + <TGetTicketWorkingTimeListRequest_V1 xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
2283 + <TicketId>TicketId</TicketId>
2284 + </TGetTicketWorkingTimeListRequest_V1>
2285 + </GetTicketWorkingTimeList>
2286 + </ACMP>
2287 +</ICQL>}}}
2288 +{{/apimacro}}
2289 +
2290 +{{apimacro title="GetTicketWorkingTimeList Response"}}
2291 +{{{<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/GetTicketWorkingTimeListResponse_V1">
2292 + <ACMP>
2293 + <GetTicketWorkingTimeList ActionType="Response" version="1">
2294 + <TGetTicketWorkingTimeListResponse_V1 xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
2295 + <WorkingTimeList>
2296 + <TTicketWorkingTime_V1 xsi:type="TTicketWorkingTime_V1">
2297 + <ID>{59387FFD-B171-47C5-B735-041FA132CA39}</ID>
2298 + <StartDate>1899-12-30T00:00:00.000Z</StartDate>
2299 + <EndDate>1899-12-30T00:00:00.000Z</EndDate>
2300 + <Description>Description</Description>
2301 + <Executor xsi:type="TContactInfo_V1">
2302 + <ID>{59387FFD-B171-47C5-B735-041FA132CA39}</ID>
2303 + <Name>Name</Name>
2304 + <FamilyName>FamilyName</FamilyName>
2305 + <FullName>FullName</FullName>
2306 + <Email>Email</Email>
2307 + <HasPhoneNumber>false</HasPhoneNumber>
2308 + <HasDeleteFlag>false</HasDeleteFlag>
2309 + <IsUser>false</IsUser>
2310 + </Executor>
2311 + <Creator xsi:type="TContactInfo_V1">
2312 + <ID>{59387FFD-B171-47C5-B735-041FA132CA39}</ID>
2313 + <Name>Name</Name>
2314 + <FamilyName>FamilyName</FamilyName>
2315 + <FullName>FullName</FullName>
2316 + <Email>Email</Email>
2317 + <HasPhoneNumber>false</HasPhoneNumber>
2318 + <HasDeleteFlag>false</HasDeleteFlag>
2319 + <IsUser>false</IsUser>
2320 + </Creator>
2321 + </TTicketWorkingTime_V1>
2322 + <TTicketWorkingTime_V1 xsi:type="TTicketWorkingTime_V1">
2323 + <ID>{59387FFD-B171-47C5-B735-041FA132CA39}</ID>
2324 + <StartDate>1899-12-30T00:00:00.000Z</StartDate>
2325 + <EndDate>1899-12-30T00:00:00.000Z</EndDate>
2326 + <Description>Description</Description>
2327 + <Executor xsi:type="TContactInfo_V1">
2328 + <ID>{59387FFD-B171-47C5-B735-041FA132CA39}</ID>
2329 + <Name>Name</Name>
2330 + <FamilyName>FamilyName</FamilyName>
2331 + <FullName>FullName</FullName>
2332 + <Email>Email</Email>
2333 + <HasPhoneNumber>false</HasPhoneNumber>
2334 + <HasDeleteFlag>false</HasDeleteFlag>
2335 + <IsUser>false</IsUser>
2336 + </Executor>
2337 + <Creator xsi:type="TContactInfo_V1">
2338 + <ID>{59387FFD-B171-47C5-B735-041FA132CA39}</ID>
2339 + <Name>Name</Name>
2340 + <FamilyName>FamilyName</FamilyName>
2341 + <FullName>FullName</FullName>
2342 + <Email>Email</Email>
2343 + <HasPhoneNumber>false</HasPhoneNumber>
2344 + <HasDeleteFlag>false</HasDeleteFlag>
2345 + <IsUser>false</IsUser>
2346 + </Creator>
2347 + </TTicketWorkingTime_V1>
2348 + </WorkingTimeList>
2349 + <ResultCode>0</ResultCode>
2350 + <ResultMessage>ResultMessage</ResultMessage>
2351 + </TGetTicketWorkingTimeListResponse_V1>
2352 + </GetTicketWorkingTimeList>
2353 + </ACMP>
2354 +</ICQL>}}}
2355 +{{/apimacro}}
2356 +
2357 += DeleteTicketWorkingTimeList =
2358 +
2359 +{{apimacro title="DeleteTicketWorkingTimeList Request"}}
2360 +{{{<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/DeleteTicketWorkingTimeListRequest_V1">
2361 + <ACMP>
2362 + <DeleteTicketWorkingTimeList ActionType="Request" version="1">
2363 + <TDeleteTicketWorkingTimeListRequest_V1 xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
2364 + <TicketID>{59387FFD-B171-47C5-B735-041FA132CA39}</TicketID>
2365 + <WorkingTimeIds>
2366 + <string>{59387FFD-B171-47C5-B735-041FA132CA39}</string>
2367 + <string>{59387FFD-B171-47C5-B735-041FA132CA39}</string>
2368 + </WorkingTimeIds>
2369 + </TDeleteTicketWorkingTimeListRequest_V1>
2370 + </DeleteTicketWorkingTimeList>
2371 + </ACMP>
2372 +</ICQL>}}}
2373 +{{/apimacro}}
2374 +
2375 +{{apimacro title="DeleteTicketWorkingTimeList Response"}}
2376 +{{{<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/DeleteTicketWorkingTimeListResponse_V1">
2377 + <ACMP>
2378 + <DeleteTicketWorkingTimeList ActionType="Response" version="1">
2379 + <TDeleteTicketWorkingTimeListResponse_V1 xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
2380 + <ResultCode>0</ResultCode>
2381 + <ResultMessage>ResultMessage</ResultMessage>
2382 + </TDeleteTicketWorkingTimeListResponse_V1>
2383 + </DeleteTicketWorkingTimeList>
2384 + </ACMP>
2385 +</ICQL>}}}
2386 +{{/apimacro}}
2387 +
2388 += SaveTicketCosts =
2389 +
2390 +Beim Hinzufügen eines Kosten-Eintrages sind folgende Felder Pflichtfelder: Id, TicketId, UnitPrice und Amount
2391 +
2392 +Beim Ändern eines Kosten-Einitrages ist nur "Id" Pflichtfeld
2393 +
2394 +UnitPrice muss größer als 0.00 und kleiner gleich 999999.99 sein.
2395 +
2396 +Amount muss größer als 0 und kleiner gleich 999999 sein.
2397 +
2398 +Category darf nicht länger als 100 Zeichen sein.
2399 +
2400 +Description darf nicht länger als 400 Zeichen sein.
2401 +
2402 +Die CreatorID ist immer die ID des aufrufenden Benutzers, demnach hier nicht aufgelistet.
2403 +
2404 +{{apimacro title="SaveTicketCosts Request"}}
2405 +{{{<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/SaveTicketCostsRequest_V1">
2406 + <ACMP>
2407 + <SaveTicketCosts ActionType="Request" version="1">
2408 + <TSaveTicketCostsRequest_V1 xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
2409 + <TicketCost xsi:type="TTicketCost_V1">
2410 + <Id>{59387FFD-B171-47C5-B735-041FA132CA39}</Id>
2411 + <TicketId>{59387FFD-B171-47C5-B735-041FA132CA39}</TicketId>
2412 + <UnitPrice>0</UnitPrice>
2413 + <Amount>0</Amount>
2414 + <Category>Category</Category>
2415 + <Description>Description</Description>
2416 + </TicketCost>
2417 + </TSaveTicketCostsRequest_V1>
2418 + </SaveTicketCosts>
2419 + </ACMP>
2420 +</ICQL>}}}
2421 +{{/apimacro}}
2422 +
2423 +{{apimacro title="SaveTicketCosts Response"}}
2424 +{{{<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/SaveTicketCostsResponse_V1">
2425 + <ACMP>
2426 + <SaveTicketCosts ActionType="Response" version="1">
2427 + <TSaveTicketCostsResponse_V1 xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
2428 + <ResultCode>0</ResultCode>
2429 + <ResultMessage>ResultMessage</ResultMessage>
2430 + </TSaveTicketCostsResponse_V1>
2431 + </SaveTicketCosts>
2432 + </ACMP>
2433 +</ICQL>}}}
2434 +{{/apimacro}}
2435 +
2436 += GetTicketCost =
2437 +
2438 +{{apimacro title="GetTicketCost Request"}}
2439 +{{{<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/GetTicketCostRequest_V1">
2440 + <ACMP>
2441 + <GetTicketCost ActionType="Request" version="1">
2442 + <TGetTicketCostRequest_V1 xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
2443 + <TicketCostId>TicketCostId</TicketCostId>
2444 + </TGetTicketCostRequest_V1>
2445 + </GetTicketCost>
2446 + </ACMP>
2447 +</ICQL>}}}
2448 +{{/apimacro}}
2449 +
2450 +{{apimacro title="GetTicketCost Response"}}
2451 +{{{<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/GetTicketCostResponse_V1">
2452 + <ACMP>
2453 + <GetTicketCost ActionType="Response" version="1">
2454 + <TGetTicketCostResponse_V1 xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
2455 + <TicketCost xsi:type="TTicketCost_V2">
2456 + <Id>{59387FFD-B171-47C5-B735-041FA132CA39}</Id>
2457 + <TicketId>{59387FFD-B171-47C5-B735-041FA132CA39}</TicketId>
2458 + <UnitPrice>0</UnitPrice>
2459 + <Amount>0</Amount>
2460 + <Category>Category</Category>
2461 + <Description>Description</Description>
2462 + <CreationDate>1899-12-30T00:00:00.000Z</CreationDate>
2463 + <CreatedBy xsi:type="TContactInfo_V1">
2464 + <ID>{59387FFD-B171-47C5-B735-041FA132CA39}</ID>
2465 + <Name>Name</Name>
2466 + <FamilyName>FamilyName</FamilyName>
2467 + <FullName>FullName</FullName>
2468 + <Email>Email</Email>
2469 + <HasPhoneNumber>false</HasPhoneNumber>
2470 + <HasDeleteFlag>false</HasDeleteFlag>
2471 + <IsUser>false</IsUser>
2472 + </CreatedBy>
2473 + </TicketCost>
2474 + <ResultCode>0</ResultCode>
2475 + <ResultMessage>ResultMessage</ResultMessage>
2476 + </TGetTicketCostResponse_V1>
2477 + </GetTicketCost>
2478 + </ACMP>
2479 +</ICQL>}}}
2480 +{{/apimacro}}
2481 +
2482 += GetTicketCostList =
2483 +
2484 +{{apimacro title="GetTicketCostList Request"}}
2485 +{{{<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/GetTicketCostListRequest_V1">
2486 + <ACMP>
2487 + <GetTicketCostList ActionType="Request" version="1">
2488 + <TGetTicketCostListRequest_V1 xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
2489 + <TicketId>{59387FFD-B171-47C5-B735-041FA132CA39}</TicketId>
2490 + </TGetTicketCostListRequest_V1>
2491 + </GetTicketCostList>
2492 + </ACMP>
2493 +</ICQL>}}}
2494 +{{/apimacro}}
2495 +
2496 +{{apimacro title="GetTicketCostList Response"}}
2497 +{{{<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/GetTicketCostListResponse_V1">
2498 + <ACMP>
2499 + <GetTicketCostList ActionType="Response" version="1">
2500 + <TGetTicketCostListResponse_V1 xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
2501 + <TicketCostList>
2502 + <TTicketCost_V2 xsi:type="TTicketCost_V2">
2503 + <Id>{59387FFD-B171-47C5-B735-041FA132CA39}</Id>
2504 + <TicketId>{59387FFD-B171-47C5-B735-041FA132CA39}</TicketId>
2505 + <UnitPrice>0</UnitPrice>
2506 + <Amount>0</Amount>
2507 + <Category>Category</Category>
2508 + <Description>Description</Description>
2509 + <CreationDate>1899-12-30T00:00:00.000Z</CreationDate>
2510 + <CreatedBy xsi:type="TContactInfo_V1">
2511 + <ID>{59387FFD-B171-47C5-B735-041FA132CA39}</ID>
2512 + <Name>Name</Name>
2513 + <FamilyName>FamilyName</FamilyName>
2514 + <FullName>FullName</FullName>
2515 + <Email>Email</Email>
2516 + <HasPhoneNumber>false</HasPhoneNumber>
2517 + <HasDeleteFlag>false</HasDeleteFlag>
2518 + <IsUser>false</IsUser>
2519 + </CreatedBy>
2520 + </TTicketCost_V2>
2521 + <TTicketCost_V2 xsi:type="TTicketCost_V2">
2522 + <Id>{59387FFD-B171-47C5-B735-041FA132CA39}</Id>
2523 + <TicketId>{59387FFD-B171-47C5-B735-041FA132CA39}</TicketId>
2524 + <UnitPrice>0</UnitPrice>
2525 + <Amount>0</Amount>
2526 + <Category>Category</Category>
2527 + <Description>Description</Description>
2528 + <CreationDate>1899-12-30T00:00:00.000Z</CreationDate>
2529 + <CreatedBy xsi:type="TContactInfo_V1">
2530 + <ID>{59387FFD-B171-47C5-B735-041FA132CA39}</ID>
2531 + <Name>Name</Name>
2532 + <FamilyName>FamilyName</FamilyName>
2533 + <FullName>FullName</FullName>
2534 + <Email>Email</Email>
2535 + <HasPhoneNumber>false</HasPhoneNumber>
2536 + <HasDeleteFlag>false</HasDeleteFlag>
2537 + <IsUser>false</IsUser>
2538 + </CreatedBy>
2539 + </TTicketCost_V2>
2540 + </TicketCostList>
2541 + <ResultCode>0</ResultCode>
2542 + <ResultMessage>ResultMessage</ResultMessage>
2543 + </TGetTicketCostListResponse_V1>
2544 + </GetTicketCostList>
2545 + </ACMP>
2546 +</ICQL>}}}
2547 +{{/apimacro}}
2548 +
2549 += DeleteTicketCosts =
2550 +
2551 +{{apimacro title="DeleteTicketCosts Request"}}
2552 +{{{<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/DeleteTicketCostsRequest_V1">
2553 + <ACMP>
2554 + <DeleteTicketCosts ActionType="Request" version="1">
2555 + <TDeleteTicketCostsRequest_V1 xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
2556 + <TicketCostIds>
2557 + <string>{59387FFD-B171-47C5-B735-041FA132CA39}</string>
2558 + <string>{69387FFD-B171-47C5-B735-041FA132CA39}</string>
2559 + </TicketCostIds>
2560 + </TDeleteTicketCostsRequest_V1>
2561 + </DeleteTicketCosts>
2562 + </ACMP>
2563 +</ICQL>}}}
2564 +{{/apimacro}}
2565 +
2566 +{{apimacro title="DeleteTicketCosts Response"}}
2567 +{{{<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/DeleteTicketCostsResponse_V1">
2568 + <ACMP>
2569 + <DeleteTicketCosts ActionType="Response" version="1">
2570 + <TDeleteTicketCostsResponse_V1 xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
2571 + <ResultCode>0</ResultCode>
2572 + <ResultMessage>ResultMessage</ResultMessage>
2573 + </TDeleteTicketCostsResponse_V1>
2574 + </DeleteTicketCosts>
2575 + </ACMP>
2576 +</ICQL>}}}
2577 +{{/apimacro}}
2578 +
2579 += DeleteTicketComment =
2580 +
2581 +{{apimacro title="DeleteTicketComment Request"}}
2582 +{{{<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/DeleteTicketCommentRequest_V1">
2583 + <ACMP>
2584 + <DeleteTicketComment ActionType="Request" version="1">
2585 + <TDeleteTicketCommentRequest_V1 xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
2586 + <CommentId>{A125FC2C-3D6F-4762-A6D8-B9A76933296F}</CommentId>
2587 + </TDeleteTicketCommentRequest_V1>
2588 + </DeleteTicketComment>
2589 + </ACMP>
2590 +</ICQL>}}}
2591 +{{/apimacro}}
2592 +
2593 +{{apimacro title="DeleteTicketComment Response"}}
2594 +{{{<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/DeleteTicketCommentResponse_V1">
2595 + <ACMP>
2596 + <DeleteTicketComment ActionType="Response" version="1">
2597 + <TDeleteTicketCommentResponse_V1 xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
2598 + <ResultCode>0</ResultCode>
2599 + <ResultMessage>ResultMessage</ResultMessage>
2600 + </TDeleteTicketCommentResponse_V1>
2601 + </DeleteTicketComment>
2602 + </ACMP>
2603 +</ICQL>}}}
2604 +{{/apimacro}}
2605 +
2606 += LinkAssetsToTicket =
2607 +
2608 +{{apimacro title="LinkAssetsToTicket Request"}}
2609 +{{{<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/LinkAssetsToTicketRequest_V1">
2610 + <ACMP>
2611 + <LinkAssetsToTicket ActionType="Request" version="1">
2612 + <TLinkAssetsToTicketRequest_V1 xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
2613 + <TicketId>{59387FFD-B171-47C5-B735-041FA132CA39}</TicketId>
2614 + <AssetIds>
2615 + <string>Value 1</string>
2616 + <string>Value 2</string>
2617 + </AssetIds>
2618 + </TLinkAssetsToTicketRequest_V1>
2619 + </LinkAssetsToTicket>
2620 + </ACMP>
2621 +</ICQL>}}}
2622 +{{/apimacro}}
2623 +
2624 +{{apimacro title="LinkAssetsToTicket Response"}}
2625 +{{{<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/LinkAssetsToTicketResponse_V1">
2626 + <ACMP>
2627 + <LinkAssetsToTicket ActionType="Response" version="1">
2628 + <TLinkAssetsToTicketResponse_V1 xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
2629 + <FailedAssetIds>
2630 + <string>Value 1</string>
2631 + <string>Value 2</string>
2632 + </FailedAssetIds>
2633 + <ResultCode>0</ResultCode>
2634 + <ResultMessage>ResultMessage</ResultMessage>
2635 + </TLinkAssetsToTicketResponse_V1>
2636 + </LinkAssetsToTicket>
2637 + </ACMP>
2638 +</ICQL>}}}
2639 +{{/apimacro}}
2640 +
2641 += LinkClientsToTicket =
2642 +
2643 +{{apimacro title="LinkClientsToTicket Request"}}
2644 +{{{<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/LinkClientsToTicketRequest_V1">
2645 + <ACMP>
2646 + <LinkClientsToTicket ActionType="Request" version="1">
2647 + <TLinkClientsToTicketRequest_V1 xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
2648 + <TicketId>{59387FFD-B171-47C5-B735-041FA132CA39}</TicketId>
2649 + <ClientIds>
2650 + <string>Value 1</string>
2651 + <string>Value 2</string>
2652 + </ClientIds>
2653 + </TLinkClientsToTicketRequest_V1>
2654 + </LinkClientsToTicket>
2655 + </ACMP>
2656 +</ICQL>}}}
2657 +{{/apimacro}}
2658 +
2659 +{{apimacro title="LinkClientsToTicket Response"}}
2660 +{{{<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/LinkClientsToTicketResponse_V1">
2661 + <ACMP>
2662 + <LinkClientsToTicket ActionType="Response" version="1">
2663 + <TLinkClientsToTicketResponse_V1 xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
2664 + <FailedClientIds>
2665 + <string>{59387FFD-B171-47C5-B735-041FA132CA39}</string>
2666 + <string>{69387FFD-B171-47C5-B735-041FA132CA39}</string>
2667 + </FailedClientIds>
2668 + <ResultCode>0</ResultCode>
2669 + <ResultMessage>ResultMessage</ResultMessage>
2670 + </TLinkClientsToTicketResponse_V1>
2671 + </LinkClientsToTicket>
2672 + </ACMP>
2673 +</ICQL>}}}
2674 +{{/apimacro}}
2675 +
2676 += LinkTicketsToTicket =
2677 +
2678 +{{apimacro title="LinkTicketsToTicket Request"}}
2679 +{{{<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/LinkTicketsToTicketRequest_V1">
2680 + <ACMP>
2681 + <LinkTicketsToTicket ActionType="Request" version="1">
2682 + <TLinkTicketsToTicketRequest_V1 xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
2683 + <TicketId>{59387FFD-B171-47C5-B735-041FA132CA39}</TicketId>
2684 + <TicketIdsToLink>
2685 + <string>Value 1</string>
2686 + <string>Value 2</string>
2687 + </TicketIdsToLink>
2688 + </TLinkTicketsToTicketRequest_V1>
2689 + </LinkTicketsToTicket>
2690 + </ACMP>
2691 +</ICQL>}}}
2692 +{{/apimacro}}
2693 +
2694 +{{apimacro title="LinkTicketsToTicket Response"}}
2695 +{{{<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/LinkTicketsToTicketResponse_V1">
2696 + <ACMP>
2697 + <LinkTicketsToTicket ActionType="Response" version="1">
2698 + <TLinkTicketsToTicketResponse_V1 xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
2699 + <FailedTicketIds>
2700 + <string>{59387FFD-B171-47C5-B735-041FA132CA39}</string>
2701 + <string>{69387FFD-B171-47C5-B735-041FA132CA39}</string>
2702 + </FailedTicketIds>
2703 + <ResultCode>0</ResultCode>
2704 + <ResultMessage>ResultMessage</ResultMessage>
2705 + </TLinkTicketsToTicketResponse_V1>
2706 + </LinkTicketsToTicket>
2707 + </ACMP>
2708 +</ICQL>}}}
2709 +{{/apimacro}}
2710 +
2711 += GetEmailMonitorList =
2712 +
2713 +{{apimacro title="GetEmailMonitorList Request"}}
2714 +{{{<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/GetEmailMonitorListRequest_V1">
2715 + <ACMP>
2716 + <GetEmailMonitorList ActionType="Request" version="1">
2717 + <TGetEmailMonitorListRequest_V1 xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
2718 + <!
2719 + The following values can be filtered:
2720 + - Subject
2721 + - Recipient
2722 + - CC
2723 + - BCC
2724 + - ErrorMessage
2725 + >
2726 + <FilterText>FilterText</FilterText>
2727 + </TGetEmailMonitorListRequest_V1>
2728 + </GetEmailMonitorList>
2729 + </ACMP>
2730 +</ICQL>}}}
2731 +{{/apimacro}}
2732 +
2733 +{{apimacro title="GetEmailMonitorList Response"}}
2734 +{{{<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/GetEmailMonitorListResponse_V1">
2735 + <ACMP>
2736 + <GetEmailMonitorList ActionType="Response" version="1">
2737 + <TGetEmailMonitorListResponse_V1 xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
2738 + <EmailList>
2739 + <TEmail_V1 xsi:type="TEmail_V1">
2740 + <ID>ID</ID>
2741 + <CreationDate>1899-12-30T00:00:00.000Z</CreationDate>
2742 + <Category>Category</Category>
2743 + <Subject>Subject</Subject>
2744 + <Recipient>Recipient</Recipient>
2745 + <CC>CC</CC>
2746 + <BCC>BCC</BCC>
2747 + <ErrorCode>0</ErrorCode>
2748 + <ErrorMessage>ErrorMessage</ErrorMessage>
2749 + <FirstErrorDate>1899-12-30T00:00:00.000Z</FirstErrorDate>
2750 + <LastErrorDate>1899-12-30T00:00:00.000Z</LastErrorDate>
2751 + <Size>0</Size>
2752 + </TEmail_V1>
2753 + <TEmail_V1 xsi:type="TEmail_V1">
2754 + <ID>ID</ID>
2755 + <CreationDate>1899-12-30T00:00:00.000Z</CreationDate>
2756 + <Category>Category</Category>
2757 + <Subject>Subject</Subject>
2758 + <Recipient>Recipient</Recipient>
2759 + <CC>CC</CC>
2760 + <BCC>BCC</BCC>
2761 + <ErrorCode>0</ErrorCode>
2762 + <ErrorMessage>ErrorMessage</ErrorMessage>
2763 + <FirstErrorDate>1899-12-30T00:00:00.000Z</FirstErrorDate>
2764 + <LastErrorDate>1899-12-30T00:00:00.000Z</LastErrorDate>
2765 + <Size>0</Size>
2766 + </TEmail_V1>
2767 + </EmailList>
2768 + <ResultCode>0</ResultCode>
2769 + <ResultMessage>ResultMessage</ResultMessage>
2770 + </TGetEmailMonitorListResponse_V1>
2771 + </GetEmailMonitorList>
2772 + </ACMP>
2773 +</ICQL>}}}
2774 +{{/apimacro}}
2775 +
2776 += DeleteEmailMonitorList =
2777 +
2778 +{{apimacro title="DeleteEmailMonitorList Request"}}
2779 +{{{<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/DeleteEmailMonitorListRequest_V1">
2780 + <ACMP>
2781 + <DeleteEmailMonitorList ActionType="Request" version="1">
2782 + <TDeleteEmailMonitorListRequest_V1 xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
2783 + <EmailIDList>
2784 + <string>{59387FFD-B171-47C5-B735-041FA132CA39}</string>
2785 + <string>{69387FFD-B171-47C5-B735-041FA132CA39}</string>
2786 + </EmailIDList>
2787 + </TDeleteEmailMonitorListRequest_V1>
2788 + </DeleteEmailMonitorList>
2789 + </ACMP>
2790 +</ICQL>}}}
2791 +{{/apimacro}}
2792 +
2793 +{{apimacro title="DeleteEmailMonitorList Response"}}
2794 +{{{<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/DeleteEmailMonitorListResponse_V1">
2795 + <ACMP>
2796 + <DeleteEmailMonitorList ActionType="Response" version="1">
2797 + <TDeleteEmailMonitorListResponse_V1 xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
2798 + <ResultCode>0</ResultCode>
2799 + <ResultMessage>ResultMessage</ResultMessage>
2800 + </TDeleteEmailMonitorListResponse_V1>
2801 + </DeleteEmailMonitorList>
2802 + </ACMP>
2803 +</ICQL>}}}
2804 +{{/apimacro}}
2805 +
2806 += GetTicketTemplateList =
2807 +
2808 +{{apimacro title="GetTicketTemplateList Request"}}
2809 +{{{<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/GetTicketTemplateListRequest_V1">
2810 + <ACMP>
2811 + <GetTicketTemplateList ActionType="Request" version="1">
2812 + <TGetTicketTemplateListRequest_V1/>
2813 + </GetTicketTemplateList>
2814 + </ACMP>
2815 +</ICQL>}}}
2816 +{{/apimacro}}
2817 +
2818 +{{apimacro title="GetTicketTemplateList Response"}}
2819 +{{{<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/GetTicketTemplateListResponse_V1">
2820 + <ACMP>
2821 + <GetTicketTemplateList ActionType="Response" version="1">
2822 + <TGetTicketTemplateListResponse_V1 xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
2823 + <TemplateList>
2824 + <TTicketTemplateInfo_V1 xsi:type="TTicketTemplateInfo_V1">
2825 + <Id>{59387FFD-B171-47C5-B735-041FA132CA39}</Id>
2826 + <Name>Name</Name>
2827 + <IsHotTopic>false</IsHotTopic>
2828 + </TTicketTemplateInfo_V1>
2829 + <TTicketTemplateInfo_V1 xsi:type="TTicketTemplateInfo_V1">
2830 + <Id>{59387FFD-B171-47C5-B735-041FA132CA39}</Id>
2831 + <Name>Name</Name>
2832 + <IsHotTopic>false</IsHotTopic>
2833 + </TTicketTemplateInfo_V1>
2834 + </TemplateList>
2835 + <Version>{59387FFD-B171-47C5-B735-041FA132CA39}</Version>
2836 + <ResultCode>0</ResultCode>
2837 + <ResultMessage>ResultMessage</ResultMessage>
2838 + </TGetTicketTemplateListResponse_V1>
2839 + </GetTicketTemplateList>
2840 + </ACMP>
2841 +</ICQL>}}}
2842 +{{/apimacro}}
2843 +
2844 += DeleteTicketAttachments =
2845 +
2846 +{{apimacro title="DeleteTicketAttachments Request"}}
2847 +{{{<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/DeleteTicketAttachmentsRequest_V1">
2848 + <ACMP>
2849 + <DeleteTicketAttachments ActionType="Request" version="1">
2850 + <TDeleteTicketAttachmentsRequest_V1 xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
2851 + <AttachmentIds>
2852 + <string>{59387FFD-B171-47C5-B735-041FA132CA39}</string>
2853 + <string>{69387FFD-B171-47C5-B735-041FA132CA39}</string>
2854 + </AttachmentIds>
2855 + </TDeleteTicketAttachmentsRequest_V1>
2856 + </DeleteTicketAttachments>
2857 + </ACMP>
2858 +</ICQL>}}}
2859 +{{/apimacro}}
2860 +
2861 +{{apimacro title="DeleteTicketAttachments Response"}}
2862 +{{{<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/DeleteTicketAttachmentsResponse_V1">
2863 + <ACMP>
2864 + <DeleteTicketAttachments ActionType="Response" version="1">
2865 + <TDeleteTicketAttachmentsResponse_V1 xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
2866 + <ResultCode>0</ResultCode>
2867 + <ResultMessage>ResultMessage</ResultMessage>
2868 + </TDeleteTicketAttachmentsResponse_V1>
2869 + </DeleteTicketAttachments>
2870 + </ACMP>
2871 +</ICQL>}}}
2872 +{{/apimacro}}
2873 +
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