Zum Inhalt springen

Änderungen von Dokument Helpdesk

Zuletzt geändert von Steffi F am 2025/10/01 08:56
Von Version 12.1
bearbeitet von Steffi F
am 2025/06/13 12:49
Änderungskommentar: Es gibt keinen Kommentar für diese Version
Auf Version 6.1
bearbeitet von Steffi F
am 2025/06/13 10:07
Änderungskommentar: Es gibt keinen Kommentar für diese Version

Zusammenfassung

Details

Seiteneigenschaften
Inhalt
... ... @@ -5,10 +5,10 @@
5 5  Um ein Ticket anzulegen muss man zusätzlich zur ID auch einen Titel angeben. Im Schema ist der Titel nicht als mandatory markiert, weil man ihn sonst beim Editieren eines Tickets immer mit angeben müsste.
6 6  
7 7  {{apimacro title="SaveTicket Request"}}
8 -{{{<ICQL xmlns="http://acmp.com/SaveTicketRequest_V1" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
8 +<ICQL xmlns="http:~/~/acmp.com/SaveTicketRequest_V1" xmlns:xsi="http:~/~/www.w3.org/2001/XMLSchema-instance">
9 9   <ACMP>
10 10   <SaveTicket ActionType="Request" version="1">
11 - <TSaveTicketRequest_V1 xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
11 + <TSaveTicketRequest_V1 xmlns:xsi="http:~/~/www.w3.org/2001/XMLSchema-instance">
12 12   <Id>{59387FFD-B171-47C5-B735-041FA132CA39}</Id>
13 13   <RequesterId>{59387FFD-B171-47C5-B735-041FA132CA39}</RequesterId>
14 14   <Title>Title</Title>
... ... @@ -33,13 +33,16 @@
33 33   </TSaveTicketRequest_V1>
34 34   </SaveTicket>
35 35   </ACMP>
36 -</ICQL>}}}
36 +</ICQL>
37 37  {{/apimacro}}
38 38  
39 +
40 +
41 +
39 39  Falls man einen mehrzeiligen Text in die Ticketbeschreibung angeben möchte, kann man dies folgendermaßen machen:
40 40  
41 41  |(((
42 -{{{<HtmlDescription>
45 +<HtmlDescription>
43 43  
44 44   Hello
45 45  
... ... @@ -48,27 +48,28 @@
48 48   World23
49 49  
50 50  </HtmlDescription>
51 -}}}
54 +
55 +
52 52  )))|
53 53  
54 54  {{apimacro title="SaveTicket Response"}}
55 -{{{<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/SaveTicketResponse_V1">
59 +<ICQL xmlns:xsi="http:~/~/www.w3.org/2001/XMLSchema-instance" xmlns="http:~/~/acmp.com/SaveTicketResponse_V1">
56 56   <ACMP>
57 57   <SaveTicket ActionType="Response" version="1">
58 - <TSaveTicketResponse_V1 xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
62 + <TSaveTicketResponse_V1 xmlns:xsi="http:~/~/www.w3.org/2001/XMLSchema-instance">
59 59   <ResultCode>0</ResultCode>
60 60   <ResultMessage>ResultMessage</ResultMessage>
61 61   </TSaveTicketResponse_V1>
62 62   </SaveTicket>
63 63   </ACMP>
64 -</ICQL>}}}
68 +</ICQL>
65 65  {{/apimacro}}
66 66  
67 67  {{apimacro title="SaveTicket Request V2"}}
68 -{{{<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/SaveTicketRequest_V2">
72 +<ICQL xmlns:xsi="http:~/~/www.w3.org/2001/XMLSchema-instance" xmlns="http:~/~/acmp.com/SaveTicketRequest_V2">
69 69   <ACMP>
70 70   <SaveTicket ActionType="Request" version="2">
71 - <TSaveTicketRequest_V2 xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
75 + <TSaveTicketRequest_V2 xmlns:xsi="http:~/~/www.w3.org/2001/XMLSchema-instance">
72 72   <Ticket xsi:type="TTicket_V1">
73 73   <ID>{59387FFD-B171-47C5-B735-041FA132CA39}</ID>
74 74   <IntTicketId>0</IntTicketId>
... ... @@ -100,26 +100,26 @@
100 100   </TSaveTicketRequest_V2>
101 101   </SaveTicket>
102 102   </ACMP>
103 -</ICQL>}}}
107 +</ICQL>
104 104  {{/apimacro}}
105 105  
106 106  {{apimacro title="SaveTicket Response V2"}}
107 -{{{<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/SaveTicketResponse_V2">
111 +<ICQL xmlns:xsi="http:~/~/www.w3.org/2001/XMLSchema-instance" xmlns="http:~/~/acmp.com/SaveTicketResponse_V2">
108 108   <ACMP>
109 109   <SaveTicket ActionType="Response" version="2">
110 - <TSaveTicketResponse_V2 xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
114 + <TSaveTicketResponse_V2 xmlns:xsi="http:~/~/www.w3.org/2001/XMLSchema-instance">
111 111   <ResultCode>0</ResultCode>
112 112   <ResultMessage>ResultMessage</ResultMessage>
113 113   </TSaveTicketResponse_V2>
114 114   </SaveTicket>
115 115   </ACMP>
116 -</ICQL>}}}
120 +</ICQL>
117 117  {{/apimacro}}
118 118  
119 119  Beim Speichern eines Tickets werden vom Assignee nur die Felder "ID" und "AssigneeIsGroup" berücksichtigt. Name, Description, Email, UserType und Rollen eines Users oder einer Gruppe können nicht über dieses Command geändert werden.
120 120  
121 121  {{apimacro title="SaveTicket Response V3"}}
122 -{{{<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/SaveTicketResponse_V3">
126 +<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/SaveTicketResponse_V3">
123 123   <ACMP>
124 124   <SaveTicket ActionType="Response" version="3">
125 125   <TSaveTicketResponse_V3 xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
... ... @@ -128,14 +128,14 @@
128 128   </TSaveTicketResponse_V3>
129 129   </SaveTicket>
130 130   </ACMP>
131 -</ICQL>}}}
135 +</ICQL>
132 132  {{/apimacro}}
133 133  
134 134  {{apimacro title="SaveTicket Request V4"}}
135 -{{{<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/SaveTicketRequest_V4">
139 +<ICQL xmlns:xsi="http:~/~/www.w3.org/2001/XMLSchema-instance" xmlns="http:~/~/acmp.com/SaveTicketRequest_V4">
136 136   <ACMP>
137 137   <SaveTicket ActionType="Request" version="4">
138 - <TSaveTicketRequest_V4 xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
142 + <TSaveTicketRequest_V4 xmlns:xsi="http:~/~/www.w3.org/2001/XMLSchema-instance">
139 139   <Ticket xsi:type="TTicket_V4">
140 140   <ID>{59387FFD-B171-47C5-B735-041FA132CA39}</ID>
141 141   <Requester xsi:type="TContactInfo_V1">
... ... @@ -179,7 +179,7 @@
179 179   </TSaveTicketRequest_V4>
180 180   </SaveTicket>
181 181   </ACMP>
182 -</ICQL>}}}
186 +</ICQL>
183 183  {{/apimacro}}
184 184  
185 185  Beim Speichern eines Tickets werden vom Assignee nur die Felder "ID" und "AssigneeIsGroup" berücksichtigt. Name, Description, Email, UserType und Rollen eines Users oder einer Gruppe können nicht über dieses Command geändert werden.
... ... @@ -187,16 +187,16 @@
187 187  Wenn das verwendete Template als Status "Geschlossen" gesetzt hat, wird dies **nicht** von der API berücksichtigt. In diesem Fall muss die aufrufende Stelle im Anschluss an das SaveTicket_V4 Command noch ein CloseTicket_V1 Command schicken.
188 188  
189 189  {{apimacro title="SaveTicket Response V4"}}
190 -{{{<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/SaveTicketResponse_V4">
194 +<ICQL xmlns:xsi="http:~/~/www.w3.org/2001/XMLSchema-instance" xmlns="http:~/~/acmp.com/SaveTicketResponse_V4">
191 191   <ACMP>
192 192   <SaveTicket ActionType="Response" version="4">
193 - <TSaveTicketResponse_V4 xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
197 + <TSaveTicketResponse_V4 xmlns:xsi="http:~/~/www.w3.org/2001/XMLSchema-instance">
194 194   <ResultCode>0</ResultCode>
195 195   <ResultMessage>ResultMessage</ResultMessage>
196 196   </TSaveTicketResponse_V4>
197 197   </SaveTicket>
198 198   </ACMP>
199 -</ICQL>}}}
203 +</ICQL>
200 200  {{/apimacro}}
201 201  
202 202  = CloseTicket =
... ... @@ -215,10 +215,10 @@
215 215  **WorkingTime: **Wenn in den ACMP Einstellungen Arbeitszeiten für Tickets aktiviert sind und eine Arbeitszeit zum Schließen eines Tickets erzwungen wird, dann muss dieses Feld ein Arbeitszeitobjekt beinhalten bei dem die Felder Id, TicketId, Executor, StartDate und EndDate befüllt sind. StartDate muss kleiner sein als EndDate.
216 216  
217 217  {{apimacro title="CloseTicket Request"}}
218 -{{{<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/CloseTicketRequest_V1">
222 +<ICQL xmlns:xsi="http:~/~/www.w3.org/2001/XMLSchema-instance" xmlns="http:~/~/acmp.com/CloseTicketRequest_V1">
219 219   <ACMP>
220 220   <CloseTicket ActionType="Request" version="1">
221 - <TCloseTicketRequest_V1 xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
225 + <TCloseTicketRequest_V1 xmlns:xsi="http:~/~/www.w3.org/2001/XMLSchema-instance">
222 222   <TicketId>{59387FFD-B171-47C5-B735-041FA132CA39}</TicketId>
223 223   <Comment xsi:type="TTicketComment_V3">
224 224   <ID>{59387FFD-B171-47C5-B735-041FA132CA39}</ID>
... ... @@ -255,53 +255,53 @@
255 255   </TCloseTicketRequest_V1>
256 256   </CloseTicket>
257 257   </ACMP>
258 -</ICQL>}}}
262 +</ICQL>
259 259  {{/apimacro}}
260 260  
261 261  {{apimacro title="CloseTicket Response"}}
262 -{{{<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/CloseTicketResponse_V1">
266 +<ICQL xmlns:xsi="http:~/~/www.w3.org/2001/XMLSchema-instance" xmlns="http:~/~/acmp.com/CloseTicketResponse_V1">
263 263   <ACMP>
264 264   <CloseTicket ActionType="Response" version="1">
265 - <TCloseTicketResponse_V1 xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
269 + <TCloseTicketResponse_V1 xmlns:xsi="http:~/~/www.w3.org/2001/XMLSchema-instance">
266 266   <ResultCode>0</ResultCode>
267 267   <ResultMessage>ResultMessage</ResultMessage>
268 268   </TCloseTicketResponse_V1>
269 269   </CloseTicket>
270 270   </ACMP>
271 -</ICQL>}}}
275 +</ICQL>
272 272  {{/apimacro}}
273 273  
274 274  = ReopenTicket =
275 275  
276 276  {{apimacro title="ReopenTicket Request"}}
277 -{{{<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/ReopenTicketRequest_V1">
281 +<ICQL xmlns:xsi="http:~/~/www.w3.org/2001/XMLSchema-instance" xmlns="http:~/~/acmp.com/ReopenTicketRequest_V1">
278 278   <ACMP>
279 279   <ReopenTicket ActionType="Request" version="1">
280 - <TReopenTicketRequest_V1 xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
284 + <TReopenTicketRequest_V1 xmlns:xsi="http:~/~/www.w3.org/2001/XMLSchema-instance">
281 281   <TicketId>{59387FFD-B171-47C5-B735-041FA132CA39}</TicketId>
282 282   </TReopenTicketRequest_V1>
283 283   </ReopenTicket>
284 284   </ACMP>
285 -</ICQL>}}}
289 +</ICQL>
286 286  {{/apimacro}}
287 287  
288 288  {{apimacro title="ReopenTicket Response"}}
289 -{{{<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/ReopenTicketResponse_V1">
293 +<ICQL xmlns:xsi="http:~/~/www.w3.org/2001/XMLSchema-instance" xmlns="http:~/~/acmp.com/ReopenTicketResponse_V1">
290 290   <ACMP>
291 291   <ReopenTicket ActionType="Response" version="1">
292 - <TReopenTicketResponse_V1 xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
296 + <TReopenTicketResponse_V1 xmlns:xsi="http:~/~/www.w3.org/2001/XMLSchema-instance">
293 293   <ResultCode>0</ResultCode>
294 294   <ResultMessage>ResultMessage</ResultMessage>
295 295   </TReopenTicketResponse_V1>
296 296   </ReopenTicket>
297 297   </ACMP>
298 -</ICQL>}}}
302 +</ICQL>
299 299  {{/apimacro}}
300 300  
301 301  = MergeTickets =
302 302  
303 303  {{apimacro title="MergeTickets Request"}}
304 -{{{<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/MergeTicketsRequest_V1">
308 +<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/MergeTicketsRequest_V1">
305 305   <ACMP>
306 306   <MergeTickets ActionType="Request" version="1">
307 307   <TMergeTicketsRequest_V1 xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
... ... @@ -310,11 +310,11 @@
310 310   </TMergeTicketsRequest_V1>
311 311   </MergeTickets>
312 312   </ACMP>
313 -</ICQL>}}}
317 +</ICQL>
314 314  {{/apimacro}}
315 315  
316 316  {{apimacro title="MergeTickets Response"}}
317 -{{{<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/MergeTicketsResponse_V1">
321 +<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/MergeTicketsResponse_V1">
318 318   <ACMP>
319 319   <MergeTickets ActionType="Response" version="1">
320 320   <TMergeTicketsResponse_V1 xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
... ... @@ -323,13 +323,13 @@
323 323   </TMergeTicketsResponse_V1>
324 324   </MergeTickets>
325 325   </ACMP>
326 -</ICQL>}}}
330 +</ICQL>
327 327  {{/apimacro}}
328 328  
329 329  = GetTicket =
330 330  
331 331  {{apimacro title="GetTicket Request"}}
332 -{{{<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/GetTicketRequest_V1">
336 +<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/GetTicketRequest_V1">
333 333   <ACMP>
334 334   <GetTicket ActionType="Request" version="1">
335 335   <TGetTicketRequest_V1 xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
... ... @@ -337,11 +337,11 @@
337 337   </TGetTicketRequest_V1>
338 338   </GetTicket>
339 339   </ACMP>
340 -</ICQL>}}}
344 +</ICQL>
341 341  {{/apimacro}}
342 342  
343 343  {{apimacro title="GetTicket Response"}}
344 -{{{<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/GetTicketResponse_V1">
348 +<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/GetTicketResponse_V1">
345 345   <ACMP>
346 346   <GetTicket ActionType="Response" version="1">
347 347   <TGetTicketResponse_V1 xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
... ... @@ -376,11 +376,11 @@
376 376   </TGetTicketResponse_V1>
377 377   </GetTicket>
378 378   </ACMP>
379 -</ICQL>}}}
383 +</ICQL>
380 380  {{/apimacro}}
381 381  
382 382  {{apimacro title="GetTicket Request V2"}}
383 -{{{<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/GetTicketRequest_V2">
387 +<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/GetTicketRequest_V2">
384 384   <ACMP>
385 385   <GetTicket ActionType="Request" version="2">
386 386   <TGetTicketRequest_V2 xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
... ... @@ -388,11 +388,11 @@
388 388   </TGetTicketRequest_V2>
389 389   </GetTicket>
390 390   </ACMP>
391 -</ICQL>}}}
395 +</ICQL>
392 392  {{/apimacro}}
393 393  
394 394  {{apimacro title="GetTicket Response V2"}}
395 -{{{<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/GetTicketResponse_V2">
399 +<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/GetTicketResponse_V2">
396 396   <ACMP>
397 397   <GetTicket ActionType="Response" version="2">
398 398   <TGetTicketResponse_V2 xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
... ... @@ -468,11 +468,11 @@
468 468   </TGetTicketResponse_V2>
469 469   </GetTicket>
470 470   </ACMP>
471 -</ICQL>}}}
475 +</ICQL>
472 472  {{/apimacro}}
473 473  
474 474  {{apimacro title="GetTicket Request V3"}}
475 -{{{<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/GetTicketRequest_V3">
479 +<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/GetTicketRequest_V3">
476 476   <ACMP>
477 477   <GetTicket ActionType="Request" version="3">
478 478   <TGetTicketRequest_V3 xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
... ... @@ -480,11 +480,11 @@
480 480   </TGetTicketRequest_V3>
481 481   </GetTicket>
482 482   </ACMP>
483 -</ICQL>}}}
487 +</ICQL>
484 484  {{/apimacro}}
485 485  
486 486  {{apimacro title="GetTicket Response V3"}}
487 -{{{<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/GetTicketResponse_V3">
491 +<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/GetTicketResponse_V3">
488 488   <ACMP>
489 489   <GetTicket ActionType="Response" version="3">
490 490   <TGetTicketResponse_V3 xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
... ... @@ -557,11 +557,11 @@
557 557   </TGetTicketResponse_V3>
558 558   </GetTicket>
559 559   </ACMP>
560 -</ICQL>}}}
564 +</ICQL>
561 561  {{/apimacro}}
562 562  
563 563  {{apimacro title="GetTicket Request V4"}}
564 -{{{<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/GetTicketRequest_V4">
568 +<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/GetTicketRequest_V4">
565 565   <ACMP>
566 566   <GetTicket ActionType="Request" version="4">
567 567   <TGetTicketRequest_V4 xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
... ... @@ -569,11 +569,11 @@
569 569   </TGetTicketRequest_V4>
570 570   </GetTicket>
571 571   </ACMP>
572 -</ICQL>}}}
576 +</ICQL>
573 573  {{/apimacro}}
574 574  
575 575  {{apimacro title="GetTicket Response V4"}}
576 -{{{<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/GetTicketResponse_V4">
580 +<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/GetTicketResponse_V4">
577 577   <ACMP>
578 578   <GetTicket ActionType="Response" version="4">
579 579   <TGetTicketResponse_V4 xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
... ... @@ -647,17 +647,13 @@
647 647   </TGetTicketResponse_V4>
648 648   </GetTicket>
649 649   </ACMP>
650 -</ICQL>}}}
654 +</ICQL>
651 651  {{/apimacro}}
652 652  
653 -Bei einem leeren Assignee wird das Feld UserType immernoch befüllt sein und den Wert "AcmpUser" haben.
657 +Bei einem leeren Assignee wird das Feld UserType immernoch befüllt sein und den Wert "AcmpUser" haben. Das liegt daran, dass das der Standardwert für diesen Datentypen ist. Die anderen Felder haben Datentypen, die leer sein können z.B. Set oder String. Das Verhalten des UserType ist ähnlich wie bei dem Feld AssigneeIsGroup, das in so einem Fall den Standardwert eines Booleans "false" beinhaltet.
654 654  
655 -Das liegt daran, dass das der Standardwert für diesen Datentypen ist. Die anderen Felder haben Datentypen, die leer sein können z.B. Set oder String.
656 -
657 -Das Verhalten des UserType ist ähnlich wie bei dem Feld AssigneeIsGroup, das in so einem Fall der Standardwert eines Booleans "false" beinhaltet.
658 -
659 659  {{apimacro title="GetTicket Request V5"}}
660 -{{{<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/GetTicketRequest_V5">
660 +<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/GetTicketRequest_V5">
661 661   <ACMP>
662 662   <GetTicket ActionType="Request" version="5">
663 663   <TGetTicketRequest_V5 xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
... ... @@ -665,11 +665,11 @@
665 665   </TGetTicketRequest_V5>
666 666   </GetTicket>
667 667   </ACMP>
668 -</ICQL>}}}
668 +</ICQL>
669 669  {{/apimacro}}
670 670  
671 671  {{apimacro title="GetTicket Response V5"}}
672 -{{{<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/GetTicketResponse_V5">
672 +<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/GetTicketResponse_V5">
673 673   <ACMP>
674 674   <GetTicket ActionType="Response" version="5">
675 675   <TGetTicketResponse_V5 xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
... ... @@ -745,7 +745,7 @@
745 745   </TGetTicketResponse_V5>
746 746   </GetTicket>
747 747   </ACMP>
748 -</ICQL>}}}
748 +</ICQL>
749 749  {{/apimacro}}
750 750  
751 751  = GetTicketFromTemplate =
... ... @@ -755,7 +755,7 @@
755 755  Arbeitszeiten und Kosten werden beim Anlegen des Tickets aus der Vorlage geholt, so dass im Response nur die Summen stehen.
756 756  
757 757  {{apimacro title="GetTicketFromTemplate Request"}}
758 -{{{<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/GetTicketFromTemplateRequest_V1">
758 +<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/GetTicketFromTemplateRequest_V1">
759 759   <ACMP>
760 760   <GetTicketFromTemplate ActionType="Request" version="1">
761 761   <TGetTicketFromTemplateRequest_V1 xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
... ... @@ -763,11 +763,11 @@
763 763   </TGetTicketFromTemplateRequest_V1>
764 764   </GetTicketFromTemplate>
765 765   </ACMP>
766 -</ICQL>}}}
766 +</ICQL>
767 767  {{/apimacro}}
768 768  
769 769  {{apimacro title="GetTicketFromTemplate Response"}}
770 -{{{<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/GetTicketFromTemplateResponse_V1">
770 +<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/GetTicketFromTemplateResponse_V1">
771 771   <ACMP>
772 772   <GetTicketFromTemplate ActionType="Response" version="1">
773 773   <TGetTicketFromTemplateResponse_V1 xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
... ... @@ -843,13 +843,13 @@
843 843   </TGetTicketFromTemplateResponse_V1>
844 844   </GetTicketFromTemplate>
845 845   </ACMP>
846 -</ICQL>}}}
846 +</ICQL>
847 847  {{/apimacro}}
848 848  
849 849  = GetTicketAttachments =
850 850  
851 851  {{apimacro title="GetTicketAttachments Request"}}
852 -{{{<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/GetTicketAttachmentsRequest_V1">
852 +<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/GetTicketAttachmentsRequest_V1">
853 853   <ACMP>
854 854   <GetTicketAttachments ActionType="Request" version="1">
855 855   <TGetTicketAttachmentsRequest_V1 xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
... ... @@ -857,11 +857,11 @@
857 857   </TGetTicketAttachmentsRequest_V1>
858 858   </GetTicketAttachments>
859 859   </ACMP>
860 -</ICQL>}}}
860 +</ICQL>
861 861  {{/apimacro}}
862 862  
863 863  {{apimacro title="GetTicketAttachments Response"}}
864 -{{{<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/GetTicketAttachmentsResponse_V1">
864 +<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/GetTicketAttachmentsResponse_V1">
865 865   <ACMP>
866 866   <GetTicketAttachments ActionType="Response" version="1">
867 867   <TGetTicketAttachmentsResponse_V1 xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
... ... @@ -898,13 +898,13 @@
898 898   </TGetTicketAttachmentsResponse_V1>
899 899   </GetTicketAttachments>
900 900   </ACMP>
901 -</ICQL>}}}
901 +</ICQL>
902 902  {{/apimacro}}
903 903  
904 904  = GetTicketAttachment =
905 905  
906 906  {{apimacro title="GetTicketAttachment Request"}}
907 -{{{<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/GetTicketAttachmentRequest_V1">
907 +<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/GetTicketAttachmentRequest_V1">
908 908   <ACMP>
909 909   <GetTicketAttachment ActionType="Request" version="1">
910 910   <TGetTicketAttachmentRequest_V1 xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
... ... @@ -913,11 +913,11 @@
913 913   </TGetTicketAttachmentRequest_V1>
914 914   </GetTicketAttachment>
915 915   </ACMP>
916 -</ICQL>}}}
916 +</ICQL>
917 917  {{/apimacro}}
918 918  
919 919  {{apimacro title="GetTicketAttachment Response"}}
920 -{{{LSchema-instance" xmlns="http://acmp.com/GetTicketAttachmentResponse_V1">
920 +LSchema-instance" xmlns="http://acmp.com/GetTicketAttachmentResponse_V1">
921 921   <ACMP>
922 922   <GetTicketAttachment ActionType="Response" version="1">
923 923   <TGetTicketAttachmentResponse_V1 xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
... ... @@ -939,7 +939,7 @@
939 939   </TGetTicketAttachmentResponse_V1>
940 940   </GetTicketAttachment>
941 941   </ACMP>
942 -</ICQL>}}}
942 +</ICQL>
943 943  {{/apimacro}}
944 944  
945 945  = SaveTicketAttachments =
... ... @@ -949,7 +949,7 @@
949 949  Beim Editieren von Attachments können nur die Felder Description und IsVisibleForWeb editiert werden. Hierbei muss trotzdem die Id und DocumentId angegeben werden, um das zu editierende Attachment zu finden.
950 950  
951 951  {{apimacro title="SaveTicketAttachments Request"}}
952 -{{{<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/SaveTicketAttachmentsRequest_V1">
952 +<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/SaveTicketAttachmentsRequest_V1">
953 953   <ACMP>
954 954   <SaveTicketAttachments ActionType="Request" version="1">
955 955   <TSaveTicketAttachmentsRequest_V1 xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
... ... @@ -956,9 +956,9 @@
956 956   <TicketID>{59387FFD-B171-47C5-B735-041FA132CA39}</TicketID>
957 957   <Attachments>
958 958   <TTicketAttachment_V1 xsi:type="TTicketAttachment_V1">
959 - <! Mandatory >
959 + <!-- Mandatory -->
960 960   <Id>{59387FFD-B171-47C5-B735-041FA132CA39}</Id>
961 - <! Mandatory >
961 + <!-- Mandatory -->
962 962   <DocumentId>{59387FFD-B171-47C5-B735-041FA132CA39}</DocumentId>
963 963   <Name>Name</Name>
964 964   <ContentId>ContentId</ContentId>
... ... @@ -970,11 +970,11 @@
970 970   </TSaveTicketAttachmentsRequest_V1>
971 971   </SaveTicketAttachments>
972 972   </ACMP>
973 -</ICQL>}}}
973 +</ICQL>
974 974  {{/apimacro}}
975 975  
976 976  {{apimacro title="GetTicketAttachments Response"}}
977 -{{{<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/SaveTicketAttachmentsResponse_V1">
977 +<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/SaveTicketAttachmentsResponse_V1">
978 978   <ACMP>
979 979   <SaveTicketAttachments ActionType="Response" version="1">
980 980   <TSaveTicketAttachmentsResponse_V1 xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
... ... @@ -983,13 +983,13 @@
983 983   </TSaveTicketAttachmentsResponse_V1>
984 984   </SaveTicketAttachments>
985 985   </ACMP>
986 -</ICQL>}}}
986 +</ICQL>
987 987  {{/apimacro}}
988 988  
989 989  = GetTicketComments =
990 990  
991 991  {{apimacro title="GetTicketComments Request"}}
992 -{{{<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/GetTicketCommentsRequest_V1">
992 +<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/GetTicketCommentsRequest_V1">
993 993   <ACMP>
994 994   <GetTicketComments ActionType="Request" version="1">
995 995   <TGetTicketCommentsRequest_V1 xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
... ... @@ -997,11 +997,11 @@
997 997   </TGetTicketCommentsRequest_V1>
998 998   </GetTicketComments>
999 999   </ACMP>
1000 -</ICQL>}}}
1000 +</ICQL>
1001 1001  {{/apimacro}}
1002 1002  
1003 1003  {{apimacro title="GetTicketComments Response"}}
1004 -{{{<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/GetTicketCommentsResponse_V1">
1004 +<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/GetTicketCommentsResponse_V1">
1005 1005   <ACMP>
1006 1006   <GetTicketComments ActionType="Response" version="1">
1007 1007   <TGetTicketCommentsResponse_V1 xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
... ... @@ -1048,13 +1048,13 @@
1048 1048   </TGetTicketCommentsResponse_V1>
1049 1049   </GetTicketComments>
1050 1050   </ACMP>
1051 -</ICQL>}}}
1051 +</ICQL>
1052 1052  {{/apimacro}}
1053 1053  
1054 1054  = GetTicketComment =
1055 1055  
1056 1056  {{apimacro title="GetTicketComment_V1 Request"}}
1057 -{{{<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/GetTicketCommentRequest_V1">
1057 +<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/GetTicketCommentRequest_V1">
1058 1058   <ACMP>
1059 1059   <GetTicketComment ActionType="Request" version="1">
1060 1060   <TGetTicketCommentRequest_V1 xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
... ... @@ -1063,11 +1063,11 @@
1063 1063   </TGetTicketCommentRequest_V1>
1064 1064   </GetTicketComment>
1065 1065   </ACMP>
1066 -</ICQL>}}}
1066 +</ICQL>
1067 1067  {{/apimacro}}
1068 1068  
1069 1069  {{apimacro title="GetTicketComment_V1 Response"}}
1070 -{{{<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/GetTicketCommentResponse_V1">
1070 +<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/GetTicketCommentResponse_V1">
1071 1071   <ACMP>
1072 1072   <GetTicketComment ActionType="Response" version="1">
1073 1073   <TGetTicketCommentResponse_V1 xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
... ... @@ -1103,11 +1103,11 @@
1103 1103   </TGetTicketCommentResponse_V1>
1104 1104   </GetTicketComment>
1105 1105   </ACMP>
1106 -</ICQL>}}}
1106 +</ICQL>
1107 1107  {{/apimacro}}
1108 1108  
1109 1109  {{apimacro title="GetTicketComment_V2 Request"}}
1110 -{{{<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/GetTicketCommentRequest_V2">
1110 +<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/GetTicketCommentRequest_V2">
1111 1111   <ACMP>
1112 1112   <GetTicketComment ActionType="Request" version="2">
1113 1113   <TGetTicketCommentRequest_V2 xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
... ... @@ -1116,11 +1116,11 @@
1116 1116   </TGetTicketCommentRequest_V2>
1117 1117   </GetTicketComment>
1118 1118   </ACMP>
1119 -</ICQL>}}}
1119 +</ICQL>
1120 1120  {{/apimacro}}
1121 1121  
1122 1122  {{apimacro title="GetTicketComment_V2 Response"}}
1123 -{{{<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/GetTicketCommentResponse_V2">
1123 +<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/GetTicketCommentResponse_V2">
1124 1124   <ACMP>
1125 1125   <GetTicketComment ActionType="Response" version="2">
1126 1126   <TGetTicketCommentResponse_V2 xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
... ... @@ -1184,7 +1184,7 @@
1184 1184   </TGetTicketCommentResponse_V2>
1185 1185   </GetTicketComment>
1186 1186   </ACMP>
1187 -</ICQL>}}}
1187 +</ICQL>
1188 1188  {{/apimacro}}
1189 1189  
1190 1190  = SaveTicketComment =
... ... @@ -1200,7 +1200,7 @@
1200 1200  * Signature
1201 1201  
1202 1202  {{apimacro title="SaveTicketComment_V1 Request"}}
1203 -{{{<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/SaveTicketCommentRequest_V1">
1203 +<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/SaveTicketCommentRequest_V1">
1204 1204   <ACMP>
1205 1205   <SaveTicketComment ActionType="Request" version="1">
1206 1206   <TSaveTicketCommentRequest_V1 xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
... ... @@ -1208,7 +1208,7 @@
1208 1208   <ID>{59387FFD-B171-47C5-B735-041FA132CA39}</ID>
1209 1209   <TicketID>{59387FFD-B171-47C5-B735-041FA132CA39}</TicketID>
1210 1210   <IsPlainText>false</IsPlainText>
1211 - <! HTML Text or Plaintext >
1211 + <!-- HTML Text or Plaintext -->
1212 1212   <CommentText>CommentText</CommentText>
1213 1213   <IsPublic>false</IsPublic>
1214 1214   <PublicRecipient>PublicRecipient</PublicRecipient>
... ... @@ -1219,11 +1219,11 @@
1219 1219   </TSaveTicketCommentRequest_V1>
1220 1220   </SaveTicketComment>
1221 1221   </ACMP>
1222 -</ICQL>}}}
1222 +</ICQL>
1223 1223  {{/apimacro}}
1224 1224  
1225 1225  {{apimacro title="SaveTicketComment_V1 Response"}}
1226 -{{{<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/SaveTicketCommentResponse_V1">
1226 +<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/SaveTicketCommentResponse_V1">
1227 1227   <ACMP>
1228 1228   <SaveTicketComment ActionType="Response" version="1">
1229 1229   <TSaveTicketCommentResponse_V1 xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
... ... @@ -1232,11 +1232,11 @@
1232 1232   </TSaveTicketCommentResponse_V1>
1233 1233   </SaveTicketComment>
1234 1234   </ACMP>
1235 -</ICQL>}}}
1235 +</ICQL>
1236 1236  {{/apimacro}}
1237 1237  
1238 1238  {{apimacro title="SaveTicketComment_V2 Request"}}
1239 -{{{<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/SaveTicketCommentRequest_V1">
1239 +<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/SaveTicketCommentRequest_V1">
1240 1240   <ACMP>
1241 1241   <SaveTicketComment ActionType="Request" version="2">
1242 1242   <TSaveTicketCommentRequest_V2 xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
... ... @@ -1244,7 +1244,7 @@
1244 1244   <ID>{59387FFD-B171-47C5-B735-041FA132CA39}</ID>
1245 1245   <TicketID>{59387FFD-B171-47C5-B735-041FA132CA39}</TicketID>
1246 1246   <IsPlainText>false</IsPlainText>
1247 - <! HTML Text or Plaintext >
1247 + <!-- HTML Text or Plaintext -->
1248 1248   <CommentText>CommentText</CommentText>
1249 1249   <IsPublic>false</IsPublic>
1250 1250   <PublicRecipient>PublicRecipient</PublicRecipient>
... ... @@ -1273,11 +1273,11 @@
1273 1273   </TSaveTicketCommentRequest_V2>
1274 1274   </SaveTicketComment>
1275 1275   </ACMP>
1276 -</ICQL>}}}
1276 +</ICQL>
1277 1277  {{/apimacro}}
1278 1278  
1279 1279  {{apimacro title="SaveTicketComment_V2 Response"}}
1280 -{{{<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/SaveTicketCommentResponse_V2">
1280 +<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/SaveTicketCommentResponse_V2">
1281 1281   <ACMP>
1282 1282   <SaveTicketComment ActionType="Response" version="2">
1283 1283   <TSaveTicketCommentResponse_V2 xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
... ... @@ -1286,13 +1286,13 @@
1286 1286   </TSaveTicketCommentResponse_V2>
1287 1287   </SaveTicketComment>
1288 1288   </ACMP>
1289 -</ICQL>}}}
1289 +</ICQL>
1290 1290  {{/apimacro}}
1291 1291  
1292 1292  = GetCommentListOfTicket =
1293 1293  
1294 1294  {{apimacro title="GetCommentListOfTicket Request"}}
1295 -{{{<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/GetCommentListOfTicketRequest_V1">
1295 +<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/GetCommentListOfTicketRequest_V1">
1296 1296   <ACMP>
1297 1297   <GetCommentListOfTicket ActionType="Request" version="1">
1298 1298   <TGetCommentListOfTicketRequest_V1 xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
... ... @@ -1300,11 +1300,11 @@
1300 1300   </TGetCommentListOfTicketRequest_V1>
1301 1301   </GetCommentListOfTicket>
1302 1302   </ACMP>
1303 -</ICQL>}}}
1303 +</ICQL>
1304 1304  {{/apimacro}}
1305 1305  
1306 1306  {{apimacro title="GetCommentListOfTicket Response"}}
1307 -{{{<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/GetCommentListOfTicketResponse_V1">
1307 +<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/GetCommentListOfTicketResponse_V1">
1308 1308   <ACMP>
1309 1309   <GetCommentListOfTicket ActionType="Response" version="1">
1310 1310   <TGetCommentListOfTicketResponse_V1 xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
... ... @@ -1355,1506 +1355,9 @@
1355 1355   </TGetCommentListOfTicketResponse_V1>
1356 1356   </GetCommentListOfTicket>
1357 1357   </ACMP>
1358 -</ICQL>}}}
1358 +</ICQL>
1359 1359  {{/apimacro}}
1360 1360  
1361 1361  = GetTicketCategoryList =
1362 1362  
1363 -{{apimacro title="GetTicketCategory Request"}}
1364 -{{{<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/GetTicketCategoryListRequest_V1">
1365 - <ACMP>
1366 - <GetTicketCategoryList ActionType="Request" version="1">
1367 - <TGetTicketCategoryListRequest_V1/>
1368 - </GetTicketCategoryList>
1369 - </ACMP>
1370 -</ICQL>}}}
1371 -{{/apimacro}}
1372 -
1373 -{{apimacro title="GetTicketCategory Response"}}
1374 -{{{<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/GetTicketCategoryListResponse_V1">
1375 - <ACMP>
1376 - <GetTicketCategoryList ActionType="Response" version="1">
1377 - <TGetTicketCategoryListResponse_V1 xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
1378 - <Categories>
1379 - <TTicketCategory_V1 xsi:type="TTicketCategory_V1">
1380 - <ID>{59387FFD-B171-47C5-B735-041FA132CA39}</ID>
1381 - <ParentID>{59387FFD-B171-47C5-B735-041FA132CA39}</ParentID>
1382 - <Caption_EN>Caption_EN</Caption_EN>
1383 - <Caption_DE>Caption_DE</Caption_DE>
1384 - </TTicketCategory_V1>
1385 - <TTicketCategory_V1 xsi:type="TTicketCategory_V1">
1386 - <ID>{59387FFD-B171-47C5-B735-041FA132CA39}</ID>
1387 - <ParentID>{59387FFD-B171-47C5-B735-041FA132CA39}</ParentID>
1388 - <Caption_EN>Caption_EN</Caption_EN>
1389 - <Caption_DE>Caption_DE</Caption_DE>
1390 - </TTicketCategory_V1>
1391 - </Categories>
1392 - <ResultCode>0</ResultCode>
1393 - <ResultMessage>ResultMessage</ResultMessage>
1394 - </TGetTicketCategoryListResponse_V1>
1395 - </GetTicketCategoryList>
1396 - </ACMP>
1397 -</ICQL>}}}
1398 -{{/apimacro}}
1399 -
1400 -= GetTicketResolutionList =
1401 -
1402 -{{apimacro title="GetTicketResolutionList Request"}}
1403 -{{{<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/GetTicketResolutionListRequest_V1">
1404 - <ACMP>
1405 - <GetTicketResolutionList ActionType="Request" version="1">
1406 - <TGetTicketResolutionListRequest_V1/>
1407 - </GetTicketResolutionList>
1408 - </ACMP>
1409 -</ICQL>}}}
1410 -{{/apimacro}}
1411 -
1412 -{{apimacro title="GetTicketResolutionList Response"}}
1413 -{{{<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/GetTicketResolutionListResponse_V1">
1414 - <ACMP>
1415 - <GetTicketResolutionList ActionType="Response" version="1">
1416 - <TGetTicketResolutionListResponse_V1 xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
1417 - <Resolutions>
1418 - <TTicketResolution_V1 xsi:type="TTicketResolution_V1">
1419 - <ID>{59387FFD-B171-47C5-B735-041FA132CA39}</ID>
1420 - <Quantifier>0</Quantifier>
1421 - <Caption_EN>Caption_EN</Caption_EN>
1422 - <Caption_DE>Caption_DE</Caption_DE>
1423 - <IsDeleted>false</IsDeleted>
1424 - <IsDefaultResolution>false</IsDefaultResolution>
1425 - </TTicketResolution_V1>
1426 - <TTicketResolution_V1 xsi:type="TTicketResolution_V1">
1427 - <ID>{59387FFD-B171-47C5-B735-041FA132CA39}</ID>
1428 - <Quantifier>0</Quantifier>
1429 - <Caption_EN>Caption_EN</Caption_EN>
1430 - <Caption_DE>Caption_DE</Caption_DE>
1431 - <IsDeleted>false</IsDeleted>
1432 - <IsDefaultResolution>false</IsDefaultResolution>
1433 - </TTicketResolution_V1>
1434 - </Resolutions>
1435 - <ResultCode>0</ResultCode>
1436 - <ResultMessage>ResultMessage</ResultMessage>
1437 - </TGetTicketResolutionListResponse_V1>
1438 - </GetTicketResolutionList>
1439 - </ACMP>
1440 -</ICQL>}}}
1441 -{{/apimacro}}
1442 -
1443 -= GetTicketListByQuery =
1444 -
1445 -{{apimacro title="GetTicketListByQuery Request"}}
1446 -{{{<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/GetTicketListByQueryRequest_V1">
1447 - <ACMP>
1448 - <GetTicketListByQuery ActionType="Request" version="1">
1449 - <TGetTicketListByQueryRequest_V1 xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
1450 - <QueryId>{59387FFD-B171-47C5-B735-041FA132CA39}</QueryId>
1451 - </TGetTicketListByQueryRequest_V1>
1452 - </GetTicketListByQuery>
1453 - </ACMP>
1454 -</ICQL>}}}
1455 -{{/apimacro}}
1456 -
1457 -{{apimacro title="GetTicketListByQuery Response"}}
1458 -{{{<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/GetTicketListByQueryResponse_V1">
1459 - <ACMP>
1460 - <GetTicketListByQuery ActionType="Response" version="1">
1461 - <TGetTicketListByQueryResponse_V1 xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
1462 - <TicketList>
1463 - <TTicketInfo_V1 xsi:type="TTicketInfo_V1">
1464 - <Id>{59387FFD-B171-47C5-B735-041FA132CA39}</Id>
1465 - <IntTicketId>0</IntTicketId>
1466 - <Title>Title</Title>
1467 - <State xsi:type="TTicketState_V1">
1468 - <Id>{59387FFD-B171-47C5-B735-041FA132CA39}</Id>
1469 - <Caption_de>Caption_de</Caption_de>
1470 - <Caption_en>Caption_en</Caption_en>
1471 - <StateOrder>0</StateOrder>
1472 - </State>
1473 - <ReadState>trsNew</ReadState>
1474 - <EscalationLevel>0</EscalationLevel>
1475 - <Reminder>1899-12-30T00:00:00.000Z</Reminder>
1476 - <Assignee xsi:type="TContactInfo_V1">
1477 - <ID>{59387FFD-B171-47C5-B735-041FA132CA39}</ID>
1478 - <Name>Name</Name>
1479 - <FamilyName>FamilyName</FamilyName>
1480 - <FullName>FullName</FullName>
1481 - <Email>Email</Email>
1482 - <HasPhoneNumber>false</HasPhoneNumber>
1483 - <HasDeleteFlag>false</HasDeleteFlag>
1484 - <IsUser>false</IsUser>
1485 - </Assignee>
1486 - <Contact xsi:type="TContactInfo_V1">
1487 - <ID>{59387FFD-B171-47C5-B735-041FA132CA39}</ID>
1488 - <Name>Name</Name>
1489 - <FamilyName>FamilyName</FamilyName>
1490 - <FullName>FullName</FullName>
1491 - <Email>Email</Email>
1492 - <HasPhoneNumber>false</HasPhoneNumber>
1493 - <HasDeleteFlag>false</HasDeleteFlag>
1494 - <IsUser>false</IsUser>
1495 - </Contact>
1496 - <LastModified>1899-12-30T00:00:00.000Z</LastModified>
1497 - </TTicketInfo_V1>
1498 - <TTicketInfo_V1 xsi:type="TTicketInfo_V1">
1499 - <Id>{59387FFD-B171-47C5-B735-041FA132CA39}</Id>
1500 - <IntTicketId>0</IntTicketId>
1501 - <Title>Title</Title>
1502 - <State xsi:type="TTicketState_V1">
1503 - <Id>{59387FFD-B171-47C5-B735-041FA132CA39}</Id>
1504 - <Caption_de>Caption_de</Caption_de>
1505 - <Caption_en>Caption_en</Caption_en>
1506 - <StateOrder>0</StateOrder>
1507 - </State>
1508 - <ReadState>trsNew</ReadState>
1509 - <EscalationLevel>0</EscalationLevel>
1510 - <Reminder>1899-12-30T00:00:00.000Z</Reminder>
1511 - <Assignee xsi:type="TContactInfo_V1">
1512 - <ID>{59387FFD-B171-47C5-B735-041FA132CA39}</ID>
1513 - <Name>Name</Name>
1514 - <FamilyName>FamilyName</FamilyName>
1515 - <FullName>FullName</FullName>
1516 - <Email>Email</Email>
1517 - <HasPhoneNumber>false</HasPhoneNumber>
1518 - <HasDeleteFlag>false</HasDeleteFlag>
1519 - <IsUser>false</IsUser>
1520 - </Assignee>
1521 - <Contact xsi:type="TContactInfo_V1">
1522 - <ID>{59387FFD-B171-47C5-B735-041FA132CA39}</ID>
1523 - <Name>Name</Name>
1524 - <FamilyName>FamilyName</FamilyName>
1525 - <FullName>FullName</FullName>
1526 - <Email>Email</Email>
1527 - <HasPhoneNumber>false</HasPhoneNumber>
1528 - <HasDeleteFlag>false</HasDeleteFlag>
1529 - <IsUser>false</IsUser>
1530 - </Contact>
1531 - <LastModified>1899-12-30T00:00:00.000Z</LastModified>
1532 - </TTicketInfo_V1>
1533 - </TicketList>
1534 - <ResultCode>0</ResultCode>
1535 - <ResultMessage>ResultMessage</ResultMessage>
1536 - </TGetTicketListByQueryResponse_V1>
1537 - </GetTicketListByQuery>
1538 - </ACMP>
1539 -</ICQL>}}}
1540 -{{/apimacro}}
1541 -
1542 -{{apimacro title="GetTicketListByQuery Request V2"}}
1543 -{{{<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/GetTicketListByQueryRequest_V2">
1544 - <ACMP>
1545 - <GetTicketListByQuery ActionType="Request" version="2">
1546 - <TGetTicketListByQueryRequest_V2 xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
1547 - <QueryId>{59387FFD-B171-47C5-B735-041FA132CA39}</QueryId>
1548 - </TGetTicketListByQueryRequest_V2>
1549 - </GetTicketListByQuery>
1550 - </ACMP>
1551 -</ICQL>}}}
1552 -{{/apimacro}}
1553 -
1554 -{{apimacro title="GetTicketListByQuery Response V2"}}
1555 -{{{<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/GetTicketListByQueryResponse_V2">
1556 - <ACMP>
1557 - <GetTicketListByQuery ActionType="Response" version="2">
1558 - <TGetTicketListByQueryResponse_V2 xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
1559 - <TicketList>
1560 - <TTicketInfo_V2 xsi:type="TTicketInfo_V2">
1561 - <Id>{59387FFD-B171-47C5-B735-041FA132CA39}</Id>
1562 - <IntTicketId>0</IntTicketId>
1563 - <Title>Title</Title>
1564 - <StateId>{59387FFD-B171-47C5-B735-041FA132CA39}</StateId>
1565 - <ReadState>trsNew</ReadState>
1566 - <EscalationId>{59387FFD-B171-47C5-B735-041FA132CA39}</EscalationId>
1567 - <EscalationLevel>0</EscalationLevel>
1568 - <Reminder>1899-12-30T00:00:00.000Z</Reminder>
1569 - <Assignee xsi:type="TAssigneeInfo_V1">
1570 - <Id>{59387FFD-B171-47C5-B735-041FA132CA39}</Id>
1571 - <Name>Name</Name>
1572 - <AssigneeIsGroup>false</AssigneeIsGroup>
1573 - <Roles/>
1574 - </Assignee>
1575 - <Contact xsi:type="TContactInfo_V1">
1576 - <ID>{59387FFD-B171-47C5-B735-041FA132CA39}</ID>
1577 - <Name>Name</Name>
1578 - <FamilyName>FamilyName</FamilyName>
1579 - <FullName>FullName</FullName>
1580 - <Email>Email</Email>
1581 - <HasPhoneNumber>false</HasPhoneNumber>
1582 - <HasDeleteFlag>false</HasDeleteFlag>
1583 - <IsUser>false</IsUser>
1584 - </Contact>
1585 - <LastModified>1899-12-30T00:00:00.000Z</LastModified>
1586 - </TTicketInfo_V2>
1587 - <TTicketInfo_V2 xsi:type="TTicketInfo_V2">
1588 - <Id>{59387FFD-B171-47C5-B735-041FA132CA39}</Id>
1589 - <IntTicketId>0</IntTicketId>
1590 - <Title>Title</Title>
1591 - <StateId>{59387FFD-B171-47C5-B735-041FA132CA39}</StateId>
1592 - <ReadState>trsNew</ReadState>
1593 - <EscalationId>{59387FFD-B171-47C5-B735-041FA132CA39}</EscalationId>
1594 - <EscalationLevel>0</EscalationLevel>
1595 - <Reminder>1899-12-30T00:00:00.000Z</Reminder>
1596 - <Assignee xsi:type="TAssigneeInfo_V1">
1597 - <Id>{59387FFD-B171-47C5-B735-041FA132CA39}</Id>
1598 - <Name>Name</Name>
1599 - <AssigneeIsGroup>false</AssigneeIsGroup>
1600 - <Roles/>
1601 - </Assignee>
1602 - <Contact xsi:type="TContactInfo_V1">
1603 - <ID>{59387FFD-B171-47C5-B735-041FA132CA39}</ID>
1604 - <Name>Name</Name>
1605 - <FamilyName>FamilyName</FamilyName>
1606 - <FullName>FullName</FullName>
1607 - <Email>Email</Email>
1608 - <HasPhoneNumber>false</HasPhoneNumber>
1609 - <HasDeleteFlag>false</HasDeleteFlag>
1610 - <IsUser>false</IsUser>
1611 - </Contact>
1612 - <LastModified>1899-12-30T00:00:00.000Z</LastModified>
1613 - </TTicketInfo_V2>
1614 - </TicketList>
1615 - <ResultCode>0</ResultCode>
1616 - <ResultMessage>ResultMessage</ResultMessage>
1617 - </TGetTicketListByQueryResponse_V2>
1618 - </GetTicketListByQuery>
1619 - </ACMP>
1620 -</ICQL>}}}
1621 -{{/apimacro}}
1622 -
1623 -= GetTicketList =
1624 -
1625 -{{apimacro title="GetTicketList Request"}}
1626 -{{{<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/GetTicketListRequest_V1">
1627 - <ACMP>
1628 - <GetTicketList ActionType="Request" version="1">
1629 - <TGetTicketListRequest_V1 xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
1630 - <! Filtert folgende Felder: Title, IntTicketID, Contact Name, Assignee Name, Keywords >
1631 - <FilterText>FilterText</FilterText>
1632 - <StateId>{59387FFD-B171-47C5-B735-041FA132CA39}</StateId>
1633 - <ResolutionId>{59387FFD-B171-47C5-B735-041FA132CA39}</ResolutionId>
1634 - <PriorityId>{59387FFD-B171-47C5-B735-041FA132CA39}</PriorityId>
1635 - <CategoryId>{59387FFD-B171-47C5-B735-041FA132CA39}</CategoryId>
1636 - <ImpactId>{59387FFD-B171-47C5-B735-041FA132CA39}</ImpactId>
1637 - <ContactId>{59387FFD-B171-47C5-B735-041FA132CA39}</ContactId>
1638 - <AssigneeId>{59387FFD-B171-47C5-B735-041FA132CA39}</AssigneeId>
1639 - </TGetTicketListRequest_V1>
1640 - </GetTicketList>
1641 - </ACMP>
1642 -</ICQL>}}}
1643 -{{/apimacro}}
1644 -
1645 -{{apimacro title="GetTicketList Response"}}
1646 -{{{<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/GetTicketListResponse_V1">
1647 - <ACMP>
1648 - <GetTicketList ActionType="Response" version="1">
1649 - <TGetTicketListResponse_V1 xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
1650 - <Tickets>
1651 - <TTicketInfo_V2 xsi:type="TTicketInfo_V2">
1652 - <Id>{59387FFD-B171-47C5-B735-041FA132CA39}</Id>
1653 - <IntTicketId>0</IntTicketId>
1654 - <Title>Title</Title>
1655 - <StateId>{59387FFD-B171-47C5-B735-041FA132CA39}</StateId>
1656 - <ReadState>trsNew</ReadState>
1657 - <EscalationId>{59387FFD-B171-47C5-B735-041FA132CA39}</EscalationId>
1658 - <EscalationLevel>0</EscalationLevel>
1659 - <Reminder>1899-12-30T00:00:00.000Z</Reminder>
1660 - <Assignee xsi:type="TAssigneeInfo_V1">
1661 - <Id>{59387FFD-B171-47C5-B735-041FA132CA39}</Id>
1662 - <Name>Name</Name>
1663 - <AssigneeIsGroup>false</AssigneeIsGroup>
1664 - <Roles/>
1665 - </Assignee>
1666 - <Contact xsi:type="TContactInfo_V1">
1667 - <ID>{59387FFD-B171-47C5-B735-041FA132CA39}</ID>
1668 - <Name>Name</Name>
1669 - <FamilyName>FamilyName</FamilyName>
1670 - <FullName>FullName</FullName>
1671 - <Email>Email</Email>
1672 - <HasPhoneNumber>false</HasPhoneNumber>
1673 - <HasDeleteFlag>false</HasDeleteFlag>
1674 - <IsUser>false</IsUser>
1675 - </Contact>
1676 - <LastModified>1899-12-30T00:00:00.000Z</LastModified>
1677 - </TTicketInfo_V2>
1678 - <TTicketInfo_V2 xsi:type="TTicketInfo_V2">
1679 - <Id>{59387FFD-B171-47C5-B735-041FA132CA39}</Id>
1680 - <IntTicketId>0</IntTicketId>
1681 - <Title>Title</Title>
1682 - <StateId>{59387FFD-B171-47C5-B735-041FA132CA39}</StateId>
1683 - <ReadState>trsNew</ReadState>
1684 - <EscalationId>{59387FFD-B171-47C5-B735-041FA132CA39}</EscalationId>
1685 - <EscalationLevel>0</EscalationLevel>
1686 - <Reminder>1899-12-30T00:00:00.000Z</Reminder>
1687 - <Assignee xsi:type="TAssigneeInfo_V1">
1688 - <Id>{59387FFD-B171-47C5-B735-041FA132CA39}</Id>
1689 - <Name>Name</Name>
1690 - <AssigneeIsGroup>false</AssigneeIsGroup>
1691 - <Roles/>
1692 - </Assignee>
1693 - <Contact xsi:type="TContactInfo_V1">
1694 - <ID>{59387FFD-B171-47C5-B735-041FA132CA39}</ID>
1695 - <Name>Name</Name>
1696 - <FamilyName>FamilyName</FamilyName>
1697 - <FullName>FullName</FullName>
1698 - <Email>Email</Email>
1699 - <HasPhoneNumber>false</HasPhoneNumber>
1700 - <HasDeleteFlag>false</HasDeleteFlag>
1701 - <IsUser>false</IsUser>
1702 - </Contact>
1703 - <LastModified>1899-12-30T00:00:00.000Z</LastModified>
1704 - </TTicketInfo_V2>
1705 - </Tickets>
1706 - <Version>Version</Version>
1707 - <ResultCode>0</ResultCode>
1708 - <ResultMessage>ResultMessage</ResultMessage>
1709 - </TGetTicketListResponse_V1>
1710 - </GetTicketList>
1711 - </ACMP>
1712 -</ICQL>}}}
1713 -{{/apimacro}}
1714 -
1715 -= GetTicketListOfAsset =
1716 -
1717 -{{apimacro title="GetTicketListOfAsset Request"}}
1718 -{{{<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/GetTicketListOfAssetRequest_V1">
1719 - <ACMP>
1720 - <GetTicketListOfAsset ActionType="Request" version="1">
1721 - <TGetTicketListOfAssetRequest_V1 xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
1722 - <Id>{59387FFD-B171-47C5-B735-041FA132CA39}</Id>
1723 - </TGetTicketListOfAssetRequest_V1>
1724 - </GetTicketListOfAsset>
1725 - </ACMP>
1726 -</ICQL>}}}
1727 -{{/apimacro}}
1728 -
1729 -{{apimacro title="GetTicketListOfAsset Response"}}
1730 -{{{<?xml version="1.0" encoding="utf-8"?>
1731 -<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/GetTicketListOfAssetResponse_V1">
1732 - <ACMP>
1733 - <GetTicketListOfAsset ActionType="Response" version="1">
1734 - <TGetTicketListOfAssetResponse_V1 xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
1735 - <Tickets>
1736 - <TTicketInfo_V2 xsi:type="TTicketInfo_V2">
1737 - <Id>{59387FFD-B171-47C5-B735-041FA132CA39}</Id>
1738 - <IntTicketId>0</IntTicketId>
1739 - <Title>Title</Title>
1740 - <StateId>{59387FFD-B171-47C5-B735-041FA132CA39}</StateId>
1741 - <ReadState>trsNew</ReadState>
1742 - <EscalationId>{59387FFD-B171-47C5-B735-041FA132CA39}</EscalationId>
1743 - <EscalationLevel>0</EscalationLevel>
1744 - <Reminder>1899-12-30T00:00:00.000Z</Reminder>
1745 - <Assignee xsi:type="TAssigneeInfo_V1">
1746 - <Id>{59387FFD-B171-47C5-B735-041FA132CA39}</Id>
1747 - <Name>Name</Name>
1748 - <AssigneeIsGroup>false</AssigneeIsGroup>
1749 - <Roles/>
1750 - </Assignee>
1751 - <Contact xsi:type="TContactInfo_V1">
1752 - <ID>{59387FFD-B171-47C5-B735-041FA132CA39}</ID>
1753 - <Name>Name</Name>
1754 - <FamilyName>FamilyName</FamilyName>
1755 - <FullName>FullName</FullName>
1756 - <Email>Email</Email>
1757 - <HasPhoneNumber>false</HasPhoneNumber>
1758 - <HasDeleteFlag>false</HasDeleteFlag>
1759 - <IsUser>false</IsUser>
1760 - </Contact>
1761 - <LastModified>1899-12-30T00:00:00.000Z</LastModified>
1762 - </TTicketInfo_V2>
1763 - <TTicketInfo_V2 xsi:type="TTicketInfo_V2">
1764 - <Id>{59387FFD-B171-47C5-B735-041FA132CA39}</Id>
1765 - <IntTicketId>0</IntTicketId>
1766 - <Title>Title</Title>
1767 - <StateId>{59387FFD-B171-47C5-B735-041FA132CA39}</StateId>
1768 - <ReadState>trsNew</ReadState>
1769 - <EscalationId>{59387FFD-B171-47C5-B735-041FA132CA39}</EscalationId>
1770 - <EscalationLevel>0</EscalationLevel>
1771 - <Reminder>1899-12-30T00:00:00.000Z</Reminder>
1772 - <Assignee xsi:type="TAssigneeInfo_V1">
1773 - <Id>{59387FFD-B171-47C5-B735-041FA132CA39}</Id>
1774 - <Name>Name</Name>
1775 - <AssigneeIsGroup>false</AssigneeIsGroup>
1776 - <Roles/>
1777 - </Assignee>
1778 - <Contact xsi:type="TContactInfo_V1">
1779 - <ID>{59387FFD-B171-47C5-B735-041FA132CA39}</ID>
1780 - <Name>Name</Name>
1781 - <FamilyName>FamilyName</FamilyName>
1782 - <FullName>FullName</FullName>
1783 - <Email>Email</Email>
1784 - <HasPhoneNumber>false</HasPhoneNumber>
1785 - <HasDeleteFlag>false</HasDeleteFlag>
1786 - <IsUser>false</IsUser>
1787 - </Contact>
1788 - <LastModified>1899-12-30T00:00:00.000Z</LastModified>
1789 - </TTicketInfo_V2>
1790 - </Tickets>
1791 - <ResultCode>0</ResultCode>
1792 - <ResultMessage>ResultMessage</ResultMessage>
1793 - </TGetTicketListOfAssetResponse_V1>
1794 - </GetTicketListOfAsset>
1795 - </ACMP>
1796 -</ICQL>}}}
1797 -{{/apimacro}}
1798 -
1799 -= GetLinkedTicketsOfTicket =
1800 -
1801 -{{apimacro title="GetLinkedTicketsOfTicket Request"}}
1802 -{{{<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/GetLinkedTicketsOfTicketRequest_V1">
1803 - <ACMP>
1804 - <GetLinkedTicketsOfTicket ActionType="Request" version="1">
1805 - <TGetLinkedTicketsOfTicketRequest_V1 xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
1806 - <TicketId>{59387FFD-B171-47C5-B735-041FA132CA39}</TicketId>
1807 - </TGetLinkedTicketsOfTicketRequest_V1>
1808 - </GetLinkedTicketsOfTicket>
1809 - </ACMP>
1810 -</ICQL>}}}
1811 -{{/apimacro}}
1812 -
1813 -{{apimacro title="GetLinkedTicketsOfTicket Response"}}
1814 -{{{<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/GetLinkedTicketsOfTicketResponse_V1">
1815 - <ACMP>
1816 - <GetLinkedTicketsOfTicket ActionType="Response" version="1">
1817 - <TGetLinkedTicketsOfTicketResponse_V1 xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
1818 - <Tickets>
1819 - <TTicketInfo_V2 xsi:type="TTicketInfo_V2">
1820 - <Id>{59387FFD-B171-47C5-B735-041FA132CA39}</Id>
1821 - <IntTicketId>0</IntTicketId>
1822 - <Title>Title</Title>
1823 - <StateId>{59387FFD-B171-47C5-B735-041FA132CA39}</StateId>
1824 - <ReadState>trsNew</ReadState>
1825 - <EscalationId>{59387FFD-B171-47C5-B735-041FA132CA39}</EscalationId>
1826 - <EscalationLevel>0</EscalationLevel>
1827 - <Reminder>1899-12-30T00:00:00.000Z</Reminder>
1828 - <Assignee xsi:type="TAssigneeInfo_V1">
1829 - <Id>{59387FFD-B171-47C5-B735-041FA132CA39}</Id>
1830 - <Name>Name</Name>
1831 - <AssigneeIsGroup>false</AssigneeIsGroup>
1832 - <Roles/>
1833 - </Assignee>
1834 - <Contact xsi:type="TContactInfo_V1">
1835 - <ID>{59387FFD-B171-47C5-B735-041FA132CA39}</ID>
1836 - <Name>Name</Name>
1837 - <FamilyName>FamilyName</FamilyName>
1838 - <FullName>FullName</FullName>
1839 - <Email>Email</Email>
1840 - <HasPhoneNumber>false</HasPhoneNumber>
1841 - <HasDeleteFlag>false</HasDeleteFlag>
1842 - <IsUser>false</IsUser>
1843 - </Contact>
1844 - <LastModified>1899-12-30T00:00:00.000Z</LastModified>
1845 - </TTicketInfo_V2>
1846 - <TTicketInfo_V2 xsi:type="TTicketInfo_V2">
1847 - <Id>{59387FFD-B171-47C5-B735-041FA132CA39}</Id>
1848 - <IntTicketId>0</IntTicketId>
1849 - <Title>Title</Title>
1850 - <StateId>{59387FFD-B171-47C5-B735-041FA132CA39}</StateId>
1851 - <ReadState>trsNew</ReadState>
1852 - <EscalationId>{59387FFD-B171-47C5-B735-041FA132CA39}</EscalationId>
1853 - <EscalationLevel>0</EscalationLevel>
1854 - <Reminder>1899-12-30T00:00:00.000Z</Reminder>
1855 - <Assignee xsi:type="TAssigneeInfo_V1">
1856 - <Id>{59387FFD-B171-47C5-B735-041FA132CA39}</Id>
1857 - <Name>Name</Name>
1858 - <AssigneeIsGroup>false</AssigneeIsGroup>
1859 - <Roles/>
1860 - </Assignee>
1861 - <Contact xsi:type="TContactInfo_V1">
1862 - <ID>{59387FFD-B171-47C5-B735-041FA132CA39}</ID>
1863 - <Name>Name</Name>
1864 - <FamilyName>FamilyName</FamilyName>
1865 - <FullName>FullName</FullName>
1866 - <Email>Email</Email>
1867 - <HasPhoneNumber>false</HasPhoneNumber>
1868 - <HasDeleteFlag>false</HasDeleteFlag>
1869 - <IsUser>false</IsUser>
1870 - </Contact>
1871 - <LastModified>1899-12-30T00:00:00.000Z</LastModified>
1872 - </TTicketInfo_V2>
1873 - </Tickets>
1874 - <ResultCode>0</ResultCode>
1875 - <ResultMessage>ResultMessage</ResultMessage>
1876 - </TGetLinkedTicketsOfTicketResponse_V1>
1877 - </GetLinkedTicketsOfTicket>
1878 - </ACMP>
1879 -</ICQL>}}}
1880 -{{/apimacro}}
1881 -
1882 -= GetHelpdeskSettings =
1883 -
1884 -{{apimacro title="GetHelpdeskSettings Request"}}
1885 -{{{<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/GetHelpdeskSettingsRequest_V1">
1886 - <ACMP>
1887 - <GetHelpdeskSettings ActionType="Request" version="1">
1888 - <TGetHelpdeskSettingsRequest_V1/>
1889 - </GetHelpdeskSettings>
1890 - </ACMP>
1891 -</ICQL>}}}
1892 -{{/apimacro}}
1893 -
1894 -{{apimacro title="GetHelpdeskSettings Response"}}
1895 -{{{<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/GetHelpdeskSettingsResponse_V1">
1896 - <ACMP>
1897 - <GetHelpdeskSettings ActionType="Response" version="1">
1898 - <TGetHelpdeskSettingsResponse_V1 xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
1899 - <HelpdeskSettings xsi:type="THelpdeskSettings_V1">
1900 - <Categories>
1901 - <TTicketCategory_V1 xsi:type="TTicketCategory_V1">
1902 - <ID>{59387FFD-B171-47C5-B735-041FA132CA39}</ID>
1903 - <ParentID>{59387FFD-B171-47C5-B735-041FA132CA39}</ParentID>
1904 - <Caption_EN>Caption_EN</Caption_EN>
1905 - <Caption_DE>Caption_DE</Caption_DE>
1906 - </TTicketCategory_V1>
1907 - <TTicketCategory_V1 xsi:type="TTicketCategory_V1">
1908 - <ID>{59387FFD-B171-47C5-B735-041FA132CA39}</ID>
1909 - <ParentID>{59387FFD-B171-47C5-B735-041FA132CA39}</ParentID>
1910 - <Caption_EN>Caption_EN</Caption_EN>
1911 - <Caption_DE>Caption_DE</Caption_DE>
1912 - </TTicketCategory_V1>
1913 - </Categories>
1914 - <Impacts>
1915 - <TTicketImpact_V1 xsi:type="TTicketImpact_V1">
1916 - <Id>{59387FFD-B171-47C5-B735-041FA132CA39}</Id>
1917 - <Caption_DE>Caption_DE</Caption_DE>
1918 - <Caption_EN>Caption_EN</Caption_EN>
1919 - </TTicketImpact_V1>
1920 - <TTicketImpact_V1 xsi:type="TTicketImpact_V1">
1921 - <Id>{59387FFD-B171-47C5-B735-041FA132CA39}</Id>
1922 - <Caption_DE>Caption_DE</Caption_DE>
1923 - <Caption_EN>Caption_EN</Caption_EN>
1924 - </TTicketImpact_V1>
1925 - </Impacts>
1926 - <States>
1927 - <TTicketState_V1 xsi:type="TTicketState_V1">
1928 - <Id>{59387FFD-B171-47C5-B735-041FA132CA39}</Id>
1929 - <Caption_de>Caption_de</Caption_de>
1930 - <Caption_en>Caption_en</Caption_en>
1931 - <StateOrder>0</StateOrder>
1932 - </TTicketState_V1>
1933 - <TTicketState_V1 xsi:type="TTicketState_V1">
1934 - <Id>{59387FFD-B171-47C5-B735-041FA132CA39}</Id>
1935 - <Caption_de>Caption_de</Caption_de>
1936 - <Caption_en>Caption_en</Caption_en>
1937 - <StateOrder>0</StateOrder>
1938 - </TTicketState_V1>
1939 - </States>
1940 - <EnableResolution>false</EnableResolution>
1941 - <Resolutions>
1942 - <TTicketResolution_V1 xsi:type="TTicketResolution_V1">
1943 - <ID>{59387FFD-B171-47C5-B735-041FA132CA39}</ID>
1944 - <Quantifier>0</Quantifier>
1945 - <Caption_EN>Caption_EN</Caption_EN>
1946 - <Caption_DE>Caption_DE</Caption_DE>
1947 - <IsDeleted>false</IsDeleted>
1948 - <IsDefaultResolution>false</IsDefaultResolution>
1949 - </TTicketResolution_V1>
1950 - <TTicketResolution_V1 xsi:type="TTicketResolution_V1">
1951 - <ID>{59387FFD-B171-47C5-B735-041FA132CA39}</ID>
1952 - <Quantifier>0</Quantifier>
1953 - <Caption_EN>Caption_EN</Caption_EN>
1954 - <Caption_DE>Caption_DE</Caption_DE>
1955 - <IsDeleted>false</IsDeleted>
1956 - <IsDefaultResolution>false</IsDefaultResolution>
1957 - </TTicketResolution_V1>
1958 - </Resolutions>
1959 - <Priorities>
1960 - <TTicketPriority_V1 xsi:type="TTicketPriority_V1">
1961 - <Priority>0</Priority>
1962 - <Caption_DE>Caption_DE</Caption_DE>
1963 - <Caption_EN>Caption_EN</Caption_EN>
1964 - </TTicketPriority_V1>
1965 - <TTicketPriority_V1 xsi:type="TTicketPriority_V1">
1966 - <Priority>0</Priority>
1967 - <Caption_DE>Caption_DE</Caption_DE>
1968 - <Caption_EN>Caption_EN</Caption_EN>
1969 - </TTicketPriority_V1>
1970 - </Priorities>
1971 - <MaxAttachmentSize>0</MaxAttachmentSize>
1972 - <NeedCommentToClose>false</NeedCommentToClose>
1973 - <TextModules>
1974 - <TTicketTextModule_V1 xsi:type="TTicketTextModule_V1">
1975 - <Id>{59387FFD-B171-47C5-B735-041FA132CA39}</Id>
1976 - <Name>Name</Name>
1977 - <Text>Text</Text>
1978 - <ParentId>{59387FFD-B171-47C5-B735-041FA132CA39}</ParentId>
1979 - <Path>Path</Path>
1980 - </TTicketTextModule_V1>
1981 - <TTicketTextModule_V1 xsi:type="TTicketTextModule_V1">
1982 - <Id>{59387FFD-B171-47C5-B735-041FA132CA39}</Id>
1983 - <Name>Name</Name>
1984 - <Text>Text</Text>
1985 - <ParentId>{59387FFD-B171-47C5-B735-041FA132CA39}</ParentId>
1986 - <Path>Path</Path>
1987 - </TTicketTextModule_V1>
1988 - </TextModules>
1989 - <TimeTrackingEnabled>false</TimeTrackingEnabled>
1990 - <ShowTimeTrackingDialogForNewComments>false</ShowTimeTrackingDialogForNewComments>
1991 - <TimeFrameRequiredToCloseTicket>false</TimeFrameRequiredToCloseTicket>
1992 - </HelpdeskSettings>
1993 - <Version>Version</Version>
1994 - <ResultCode>0</ResultCode>
1995 - <ResultMessage>ResultMessage</ResultMessage>
1996 - </TGetHelpdeskSettingsResponse_V1>
1997 - </GetHelpdeskSettings>
1998 - </ACMP>
1999 -</ICQL>}}}
2000 -{{/apimacro}}
2001 -
2002 -{{apimacro title="GetHelpdeskSettings Request"}}
2003 -{{{<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/GetHelpdeskSettingsRequest_V2">
2004 - <ACMP>
2005 - <GetHelpdeskSettings ActionType="Request" version="2">
2006 - <TGetHelpdeskSettingsRequest_V2/>
2007 - </GetHelpdeskSettings>
2008 - </ACMP>
2009 -</ICQL>}}}
2010 -{{/apimacro}}
2011 -
2012 -{{apimacro title="GetHelpdeskSettings Response"}}
2013 -{{{<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/GetHelpdeskSettingsResponse_V2">
2014 - <ACMP>
2015 - <GetHelpdeskSettings ActionType="Response" version="2">
2016 - <TGetHelpdeskSettingsResponse_V2 xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
2017 - <HelpdeskSettings xsi:type="THelpdeskSettings_V2">
2018 - <Categories>
2019 - <TTicketCategory_V1 xsi:type="TTicketCategory_V1">
2020 - <ID>{59387FFD-B171-47C5-B735-041FA132CA39}</ID>
2021 - <ParentID>{59387FFD-B171-47C5-B735-041FA132CA39}</ParentID>
2022 - <Caption_EN>Caption_EN</Caption_EN>
2023 - <Caption_DE>Caption_DE</Caption_DE>
2024 - </TTicketCategory_V1>
2025 - <TTicketCategory_V1 xsi:type="TTicketCategory_V1">
2026 - <ID>{59387FFD-B171-47C5-B735-041FA132CA39}</ID>
2027 - <ParentID>{59387FFD-B171-47C5-B735-041FA132CA39}</ParentID>
2028 - <Caption_EN>Caption_EN</Caption_EN>
2029 - <Caption_DE>Caption_DE</Caption_DE>
2030 - </TTicketCategory_V1>
2031 - </Categories>
2032 - <Impacts>
2033 - <TTicketImpact_V1 xsi:type="TTicketImpact_V1">
2034 - <Id>{59387FFD-B171-47C5-B735-041FA132CA39}</Id>
2035 - <Caption_DE>Caption_DE</Caption_DE>
2036 - <Caption_EN>Caption_EN</Caption_EN>
2037 - </TTicketImpact_V1>
2038 - <TTicketImpact_V1 xsi:type="TTicketImpact_V1">
2039 - <Id>{59387FFD-B171-47C5-B735-041FA132CA39}</Id>
2040 - <Caption_DE>Caption_DE</Caption_DE>
2041 - <Caption_EN>Caption_EN</Caption_EN>
2042 - </TTicketImpact_V1>
2043 - </Impacts>
2044 - <States>
2045 - <TTicketState_V1 xsi:type="TTicketState_V1">
2046 - <Id>{59387FFD-B171-47C5-B735-041FA132CA39}</Id>
2047 - <Caption_de>Caption_de</Caption_de>
2048 - <Caption_en>Caption_en</Caption_en>
2049 - <StateOrder>0</StateOrder>
2050 - </TTicketState_V1>
2051 - <TTicketState_V1 xsi:type="TTicketState_V1">
2052 - <Id>{59387FFD-B171-47C5-B735-041FA132CA39}</Id>
2053 - <Caption_de>Caption_de</Caption_de>
2054 - <Caption_en>Caption_en</Caption_en>
2055 - <StateOrder>0</StateOrder>
2056 - </TTicketState_V1>
2057 - </States>
2058 - <EnableResolution>false</EnableResolution>
2059 - <Resolutions>
2060 - <TTicketResolution_V1 xsi:type="TTicketResolution_V1">
2061 - <ID>ID</ID>
2062 - <Quantifier>0</Quantifier>
2063 - <Caption_EN>Caption_EN</Caption_EN>
2064 - <Caption_DE>Caption_DE</Caption_DE>
2065 - <IsDeleted>false</IsDeleted>
2066 - <IsDefaultResolution>false</IsDefaultResolution>
2067 - </TTicketResolution_V1>
2068 - <TTicketResolution_V1 xsi:type="TTicketResolution_V1">
2069 - <ID>ID</ID>
2070 - <Quantifier>0</Quantifier>
2071 - <Caption_EN>Caption_EN</Caption_EN>
2072 - <Caption_DE>Caption_DE</Caption_DE>
2073 - <IsDeleted>false</IsDeleted>
2074 - <IsDefaultResolution>false</IsDefaultResolution>
2075 - </TTicketResolution_V1>
2076 - </Resolutions>
2077 - <Priorities>
2078 - <TTicketPriority_V1 xsi:type="TTicketPriority_V1">
2079 - <Priority>0</Priority>
2080 - <Caption_DE>Caption_DE</Caption_DE>
2081 - <Caption_EN>Caption_EN</Caption_EN>
2082 - </TTicketPriority_V1>
2083 - <TTicketPriority_V1 xsi:type="TTicketPriority_V1">
2084 - <Priority>0</Priority>
2085 - <Caption_DE>Caption_DE</Caption_DE>
2086 - <Caption_EN>Caption_EN</Caption_EN>
2087 - </TTicketPriority_V1>
2088 - </Priorities>
2089 - <MaxAttachmentSize>0</MaxAttachmentSize>
2090 - <NeedCommentToClose>false</NeedCommentToClose>
2091 - <TextModules>
2092 - <TTicketTextModule_V1 xsi:type="TTicketTextModule_V1">
2093 - <Id>{59387FFD-B171-47C5-B735-041FA132CA39}</Id>
2094 - <Name>Name</Name>
2095 - <Text>Text</Text>
2096 - <ParentId>{59387FFD-B171-47C5-B735-041FA132CA39}</ParentId>
2097 - <Path>Path</Path>
2098 - <FullPath>FullPath</FullPath>
2099 - </TTicketTextModule_V1>
2100 - <TTicketTextModule_V1 xsi:type="TTicketTextModule_V1">
2101 - <Id>{59387FFD-B171-47C5-B735-041FA132CA39}</Id>
2102 - <Name>Name</Name>
2103 - <Text>Text</Text>
2104 - <ParentId>{59387FFD-B171-47C5-B735-041FA132CA39}</ParentId>
2105 - <Path>Path</Path>
2106 - <FullPath>FullPath</FullPath>
2107 - </TTicketTextModule_V1>
2108 - </TextModules>
2109 - <TimeTrackingEnabled>false</TimeTrackingEnabled>
2110 - <ShowTimeTrackingDialogForNewComments>false</ShowTimeTrackingDialogForNewComments>
2111 - <TimeFrameRequiredToCloseTicket>false</TimeFrameRequiredToCloseTicket>
2112 - <MandatoryCustomFields>
2113 - <string>Value 1</string>
2114 - <string>Value 2</string>
2115 - </MandatoryCustomFields>
2116 - <IsTicketKeywordsMandatory>false</IsTicketKeywordsMandatory>
2117 - </HelpdeskSettings>
2118 - <Version>{59387FFD-B171-47C5-B735-041FA132CA39}</Version>
2119 - <ResultCode>0</ResultCode>
2120 - <ResultMessage>ResultMessage</ResultMessage>
2121 - </TGetHelpdeskSettingsResponse_V2>
2122 - </GetHelpdeskSettings>
2123 - </ACMP>
2124 -</ICQL>}}}
2125 -{{/apimacro}}
2126 -
2127 -= GetAssigneeList =
2128 -
2129 -{{apimacro title="GetAssigneeList Request"}}
2130 -{{{<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/GetAssigneeListRequest_V1">
2131 - <ACMP>
2132 - <GetAssigneeList ActionType="Request" version="1">
2133 - <TGetAssigneeListRequest_V1/>
2134 - </GetAssigneeList>
2135 - </ACMP>
2136 -</ICQL>}}}
2137 -{{/apimacro}}
2138 -
2139 -{{apimacro title="GetAssigneeList Response"}}
2140 -{{{<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/GetAssigneeListResponse_V1">
2141 - <ACMP>
2142 - <GetAssigneeList ActionType="Response" version="1">
2143 - <TGetAssigneeListResponse_V1 xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
2144 - <Assignees>
2145 - <TAssigneeInfo_V1 xsi:type="TAssigneeInfo_V1">
2146 - <Id>{59387FFD-B171-47C5-B735-041FA132CA39}</Id>
2147 - <Name>Name</Name>
2148 - <AssigneeIsGroup>false</AssigneeIsGroup>
2149 - <Roles/>
2150 - </TAssigneeInfo_V1>
2151 - <TAssigneeInfo_V1 xsi:type="TAssigneeInfo_V1">
2152 - <Id>{59387FFD-B171-47C5-B735-041FA132CA39}</Id>
2153 - <Name>Name</Name>
2154 - <AssigneeIsGroup>false</AssigneeIsGroup>
2155 - <Roles/>
2156 - </TAssigneeInfo_V1>
2157 - </Assignees>
2158 - <Version>Version</Version>
2159 - <ResultCode>0</ResultCode>
2160 - <ResultMessage>ResultMessage</ResultMessage>
2161 - </TGetAssigneeListResponse_V1>
2162 - </GetAssigneeList>
2163 - </ACMP>
2164 -</ICQL>}}}
2165 -{{/apimacro}}
2166 -
2167 -= SaveReminderOfTicket =
2168 -
2169 -{{apimacro title="SaveReminderOfTicket Request"}}
2170 -{{{<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/SaveReminderOfTicketRequest_V1">
2171 - <ACMP>
2172 - <SaveReminderOfTicket ActionType="Request" version="1">
2173 - <TSaveReminderOfTicketRequest_V1 xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
2174 - <TicketId>{59387FFD-B171-47C5-B735-041FA132CA39}</TicketId>
2175 - <Reminder xsi:type="TTicketResubmission_V1">
2176 - <Subject>Subject</Subject>
2177 - <Content>Content</Content>
2178 - <ExpirationDate>1899-12-30T00:00:00.000Z</ExpirationDate>
2179 - </Reminder>
2180 - </TSaveReminderOfTicketRequest_V1>
2181 - </SaveReminderOfTicket>
2182 - </ACMP>
2183 -</ICQL>}}}
2184 -{{/apimacro}}
2185 -
2186 -{{apimacro title="SaveReminderOfTicket Response"}}
2187 -{{{<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/SaveReminderOfTicketResponse_V1">
2188 - <ACMP>
2189 - <SaveReminderOfTicket ActionType="Response" version="1">
2190 - <TSaveReminderOfTicketResponse_V1 xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
2191 - <ResultCode>0</ResultCode>
2192 - <ResultMessage>ResultMessage</ResultMessage>
2193 - </TSaveReminderOfTicketResponse_V1>
2194 - </SaveReminderOfTicket>
2195 - </ACMP>
2196 -</ICQL>}}}
2197 -{{/apimacro}}
2198 -
2199 -= DeleteReminderOfTicket =
2200 -
2201 -{{apimacro title="DeleteReminderOfTicket Request"}}
2202 -{{{<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/DeleteReminderOfTicketRequest_V1">
2203 - <ACMP>
2204 - <DeleteReminderOfTicket ActionType="Request" version="1">
2205 - <TDeleteReminderOfTicketRequest_V1 xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
2206 - <TicketId>{59387FFD-B171-47C5-B735-041FA132CA39}</TicketId>
2207 - </TDeleteReminderOfTicketRequest_V1>
2208 - </DeleteReminderOfTicket>
2209 - </ACMP>
2210 -</ICQL>}}}
2211 -{{/apimacro}}
2212 -
2213 -{{apimacro title="DeleteReminderOfTicket Response"}}
2214 -{{{<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/DeleteReminderOfTicketResponse_V1">
2215 - <ACMP>
2216 - <DeleteReminderOfTicket ActionType="Response" version="1">
2217 - <TDeleteReminderOfTicketResponse_V1 xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
2218 - <ResultCode>0</ResultCode>
2219 - <ResultMessage>ResultMessage</ResultMessage>
2220 - </TDeleteReminderOfTicketResponse_V1>
2221 - </DeleteReminderOfTicket>
2222 - </ACMP>
2223 -</ICQL>}}}
2224 -{{/apimacro}}
2225 -
2226 -= SaveTicketWorkingTime =
2227 -
2228 -{{apimacro title="SaveTicketWorkingTime Request"}}
2229 -{{{<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/SaveTicketWorkingTimeRequest_V1">
2230 - <ACMP>
2231 - <SaveTicketWorkingTime ActionType="Request" version="1">
2232 - <TSaveTicketWorkingTimeRequest_V1 xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
2233 - <TicketID>{59387FFD-B171-47C5-B735-041FA132CA39}</TicketID>
2234 - <WorkingTime xsi:type="TTicketWorkingTime_V1">
2235 - <ID>{59387FFD-B171-47C5-B735-041FA132CA39}</ID>
2236 - <StartDate>1899-12-30T00:00:00.000Z</StartDate>
2237 - <EndDate>1899-12-30T00:00:00.000Z</EndDate>
2238 - <Description>Description</Description>
2239 - <Executor xsi:type="TContactInfo_V1">
2240 - <ID>{C5A168B5-5994-4114-AAA6-F48BA2B5C092}</ID>
2241 - </Executor>
2242 - </WorkingTime>
2243 - </TSaveTicketWorkingTimeRequest_V1>
2244 - </SaveTicketWorkingTime>
2245 - </ACMP>
2246 -</ICQL>}}}
2247 -{{/apimacro}}
2248 -
2249 -{{apimacro title="SaveTicketWorkingTime Response"}}
2250 -{{{<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/SaveTicketWorkingTimeResponse_V1">
2251 - <ACMP>
2252 - <SaveTicketWorkingTime ActionType="Response" version="1">
2253 - <TSaveTicketWorkingTimeResponse_V1 xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
2254 - <ResultCode>0</ResultCode>
2255 - <ResultMessage>ResultMessage</ResultMessage>
2256 - </TSaveTicketWorkingTimeResponse_V1>
2257 - </SaveTicketWorkingTime>
2258 - </ACMP>
2259 -</ICQL>}}}
2260 -{{/apimacro}}
2261 -
2262 -= GetTicketWorkingTimeList =
2263 -
2264 -{{apimacro title="GetTicketWorkingTimeList Request"}}
2265 -{{{<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/GetTicketWorkingTimeListRequest_V1">
2266 - <ACMP>
2267 - <GetTicketWorkingTimeList ActionType="Request" version="1">
2268 - <TGetTicketWorkingTimeListRequest_V1 xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
2269 - <TicketId>TicketId</TicketId>
2270 - </TGetTicketWorkingTimeListRequest_V1>
2271 - </GetTicketWorkingTimeList>
2272 - </ACMP>
2273 -</ICQL>}}}
2274 -{{/apimacro}}
2275 -
2276 -{{apimacro title="GetTicketWorkingTimeList Response"}}
2277 -{{{<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/GetTicketWorkingTimeListResponse_V1">
2278 - <ACMP>
2279 - <GetTicketWorkingTimeList ActionType="Response" version="1">
2280 - <TGetTicketWorkingTimeListResponse_V1 xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
2281 - <WorkingTimeList>
2282 - <TTicketWorkingTime_V1 xsi:type="TTicketWorkingTime_V1">
2283 - <ID>{59387FFD-B171-47C5-B735-041FA132CA39}</ID>
2284 - <StartDate>1899-12-30T00:00:00.000Z</StartDate>
2285 - <EndDate>1899-12-30T00:00:00.000Z</EndDate>
2286 - <Description>Description</Description>
2287 - <Executor xsi:type="TContactInfo_V1">
2288 - <ID>{59387FFD-B171-47C5-B735-041FA132CA39}</ID>
2289 - <Name>Name</Name>
2290 - <FamilyName>FamilyName</FamilyName>
2291 - <FullName>FullName</FullName>
2292 - <Email>Email</Email>
2293 - <HasPhoneNumber>false</HasPhoneNumber>
2294 - <HasDeleteFlag>false</HasDeleteFlag>
2295 - <IsUser>false</IsUser>
2296 - </Executor>
2297 - <Creator xsi:type="TContactInfo_V1">
2298 - <ID>{59387FFD-B171-47C5-B735-041FA132CA39}</ID>
2299 - <Name>Name</Name>
2300 - <FamilyName>FamilyName</FamilyName>
2301 - <FullName>FullName</FullName>
2302 - <Email>Email</Email>
2303 - <HasPhoneNumber>false</HasPhoneNumber>
2304 - <HasDeleteFlag>false</HasDeleteFlag>
2305 - <IsUser>false</IsUser>
2306 - </Creator>
2307 - </TTicketWorkingTime_V1>
2308 - <TTicketWorkingTime_V1 xsi:type="TTicketWorkingTime_V1">
2309 - <ID>{59387FFD-B171-47C5-B735-041FA132CA39}</ID>
2310 - <StartDate>1899-12-30T00:00:00.000Z</StartDate>
2311 - <EndDate>1899-12-30T00:00:00.000Z</EndDate>
2312 - <Description>Description</Description>
2313 - <Executor xsi:type="TContactInfo_V1">
2314 - <ID>{59387FFD-B171-47C5-B735-041FA132CA39}</ID>
2315 - <Name>Name</Name>
2316 - <FamilyName>FamilyName</FamilyName>
2317 - <FullName>FullName</FullName>
2318 - <Email>Email</Email>
2319 - <HasPhoneNumber>false</HasPhoneNumber>
2320 - <HasDeleteFlag>false</HasDeleteFlag>
2321 - <IsUser>false</IsUser>
2322 - </Executor>
2323 - <Creator xsi:type="TContactInfo_V1">
2324 - <ID>{59387FFD-B171-47C5-B735-041FA132CA39}</ID>
2325 - <Name>Name</Name>
2326 - <FamilyName>FamilyName</FamilyName>
2327 - <FullName>FullName</FullName>
2328 - <Email>Email</Email>
2329 - <HasPhoneNumber>false</HasPhoneNumber>
2330 - <HasDeleteFlag>false</HasDeleteFlag>
2331 - <IsUser>false</IsUser>
2332 - </Creator>
2333 - </TTicketWorkingTime_V1>
2334 - </WorkingTimeList>
2335 - <ResultCode>0</ResultCode>
2336 - <ResultMessage>ResultMessage</ResultMessage>
2337 - </TGetTicketWorkingTimeListResponse_V1>
2338 - </GetTicketWorkingTimeList>
2339 - </ACMP>
2340 -</ICQL>}}}
2341 -{{/apimacro}}
2342 -
2343 -= DeleteTicketWorkingTimeList =
2344 -
2345 -{{apimacro title="DeleteTicketWorkingTimeList Request"}}
2346 -{{{<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/DeleteTicketWorkingTimeListRequest_V1">
2347 - <ACMP>
2348 - <DeleteTicketWorkingTimeList ActionType="Request" version="1">
2349 - <TDeleteTicketWorkingTimeListRequest_V1 xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
2350 - <TicketID>{59387FFD-B171-47C5-B735-041FA132CA39}</TicketID>
2351 - <WorkingTimeIds>
2352 - <string>{59387FFD-B171-47C5-B735-041FA132CA39}</string>
2353 - <string>{59387FFD-B171-47C5-B735-041FA132CA39}</string>
2354 - </WorkingTimeIds>
2355 - </TDeleteTicketWorkingTimeListRequest_V1>
2356 - </DeleteTicketWorkingTimeList>
2357 - </ACMP>
2358 -</ICQL>}}}
2359 -{{/apimacro}}
2360 -
2361 -{{apimacro title="DeleteTicketWorkingTimeList Response"}}
2362 -{{{<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/DeleteTicketWorkingTimeListResponse_V1">
2363 - <ACMP>
2364 - <DeleteTicketWorkingTimeList ActionType="Response" version="1">
2365 - <TDeleteTicketWorkingTimeListResponse_V1 xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
2366 - <ResultCode>0</ResultCode>
2367 - <ResultMessage>ResultMessage</ResultMessage>
2368 - </TDeleteTicketWorkingTimeListResponse_V1>
2369 - </DeleteTicketWorkingTimeList>
2370 - </ACMP>
2371 -</ICQL>}}}
2372 -{{/apimacro}}
2373 -
2374 -= SaveTicketCosts =
2375 -
2376 -Beim Hinzufügen eines Kosten-Eintrages sind folgende Felder Pflichtfelder: Id, TicketId, UnitPrice und Amount
2377 -
2378 -Beim Ändern eines Kosten-Einitrages ist nur "Id" Pflichtfeld
2379 -
2380 -UnitPrice muss größer als 0.00 und kleiner gleich 999999.99 sein.
2381 -
2382 -Amount muss größer als 0 und kleiner gleich 999999 sein.
2383 -
2384 -Category darf nicht länger als 100 Zeichen sein.
2385 -
2386 -Description darf nicht länger als 400 Zeichen sein.
2387 -
2388 -Die CreatorID ist immer die ID des aufrufenden Benutzers, demnach hier nicht aufgelistet.
2389 -
2390 -{{apimacro title="SaveTicketCosts Request"}}
2391 -{{{<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/SaveTicketCostsRequest_V1">
2392 - <ACMP>
2393 - <SaveTicketCosts ActionType="Request" version="1">
2394 - <TSaveTicketCostsRequest_V1 xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
2395 - <TicketCost xsi:type="TTicketCost_V1">
2396 - <Id>{59387FFD-B171-47C5-B735-041FA132CA39}</Id>
2397 - <TicketId>{59387FFD-B171-47C5-B735-041FA132CA39}</TicketId>
2398 - <UnitPrice>0</UnitPrice>
2399 - <Amount>0</Amount>
2400 - <Category>Category</Category>
2401 - <Description>Description</Description>
2402 - </TicketCost>
2403 - </TSaveTicketCostsRequest_V1>
2404 - </SaveTicketCosts>
2405 - </ACMP>
2406 -</ICQL>}}}
2407 -{{/apimacro}}
2408 -
2409 -{{apimacro title="SaveTicketCosts Response"}}
2410 -{{{<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/SaveTicketCostsResponse_V1">
2411 - <ACMP>
2412 - <SaveTicketCosts ActionType="Response" version="1">
2413 - <TSaveTicketCostsResponse_V1 xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
2414 - <ResultCode>0</ResultCode>
2415 - <ResultMessage>ResultMessage</ResultMessage>
2416 - </TSaveTicketCostsResponse_V1>
2417 - </SaveTicketCosts>
2418 - </ACMP>
2419 -</ICQL>}}}
2420 -{{/apimacro}}
2421 -
2422 -= GetTicketCost =
2423 -
2424 -{{apimacro title="GetTicketCost Request"}}
2425 -{{{<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/GetTicketCostRequest_V1">
2426 - <ACMP>
2427 - <GetTicketCost ActionType="Request" version="1">
2428 - <TGetTicketCostRequest_V1 xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
2429 - <TicketCostId>TicketCostId</TicketCostId>
2430 - </TGetTicketCostRequest_V1>
2431 - </GetTicketCost>
2432 - </ACMP>
2433 -</ICQL>}}}
2434 -{{/apimacro}}
2435 -
2436 -{{apimacro title="GetTicketCost Response"}}
2437 -{{{<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/GetTicketCostResponse_V1">
2438 - <ACMP>
2439 - <GetTicketCost ActionType="Response" version="1">
2440 - <TGetTicketCostResponse_V1 xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
2441 - <TicketCost xsi:type="TTicketCost_V2">
2442 - <Id>{59387FFD-B171-47C5-B735-041FA132CA39}</Id>
2443 - <TicketId>{59387FFD-B171-47C5-B735-041FA132CA39}</TicketId>
2444 - <UnitPrice>0</UnitPrice>
2445 - <Amount>0</Amount>
2446 - <Category>Category</Category>
2447 - <Description>Description</Description>
2448 - <CreationDate>1899-12-30T00:00:00.000Z</CreationDate>
2449 - <CreatedBy xsi:type="TContactInfo_V1">
2450 - <ID>{59387FFD-B171-47C5-B735-041FA132CA39}</ID>
2451 - <Name>Name</Name>
2452 - <FamilyName>FamilyName</FamilyName>
2453 - <FullName>FullName</FullName>
2454 - <Email>Email</Email>
2455 - <HasPhoneNumber>false</HasPhoneNumber>
2456 - <HasDeleteFlag>false</HasDeleteFlag>
2457 - <IsUser>false</IsUser>
2458 - </CreatedBy>
2459 - </TicketCost>
2460 - <ResultCode>0</ResultCode>
2461 - <ResultMessage>ResultMessage</ResultMessage>
2462 - </TGetTicketCostResponse_V1>
2463 - </GetTicketCost>
2464 - </ACMP>
2465 -</ICQL>}}}
2466 -{{/apimacro}}
2467 -
2468 -= GetTicketCostList =
2469 -
2470 -{{apimacro title="GetTicketCostList Request"}}
2471 -{{{<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/GetTicketCostListRequest_V1">
2472 - <ACMP>
2473 - <GetTicketCostList ActionType="Request" version="1">
2474 - <TGetTicketCostListRequest_V1 xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
2475 - <TicketId>{59387FFD-B171-47C5-B735-041FA132CA39}</TicketId>
2476 - </TGetTicketCostListRequest_V1>
2477 - </GetTicketCostList>
2478 - </ACMP>
2479 -</ICQL>}}}
2480 -{{/apimacro}}
2481 -
2482 -{{apimacro title="GetTicketCostList Response"}}
2483 -{{{<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/GetTicketCostListResponse_V1">
2484 - <ACMP>
2485 - <GetTicketCostList ActionType="Response" version="1">
2486 - <TGetTicketCostListResponse_V1 xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
2487 - <TicketCostList>
2488 - <TTicketCost_V2 xsi:type="TTicketCost_V2">
2489 - <Id>{59387FFD-B171-47C5-B735-041FA132CA39}</Id>
2490 - <TicketId>{59387FFD-B171-47C5-B735-041FA132CA39}</TicketId>
2491 - <UnitPrice>0</UnitPrice>
2492 - <Amount>0</Amount>
2493 - <Category>Category</Category>
2494 - <Description>Description</Description>
2495 - <CreationDate>1899-12-30T00:00:00.000Z</CreationDate>
2496 - <CreatedBy xsi:type="TContactInfo_V1">
2497 - <ID>{59387FFD-B171-47C5-B735-041FA132CA39}</ID>
2498 - <Name>Name</Name>
2499 - <FamilyName>FamilyName</FamilyName>
2500 - <FullName>FullName</FullName>
2501 - <Email>Email</Email>
2502 - <HasPhoneNumber>false</HasPhoneNumber>
2503 - <HasDeleteFlag>false</HasDeleteFlag>
2504 - <IsUser>false</IsUser>
2505 - </CreatedBy>
2506 - </TTicketCost_V2>
2507 - <TTicketCost_V2 xsi:type="TTicketCost_V2">
2508 - <Id>{59387FFD-B171-47C5-B735-041FA132CA39}</Id>
2509 - <TicketId>{59387FFD-B171-47C5-B735-041FA132CA39}</TicketId>
2510 - <UnitPrice>0</UnitPrice>
2511 - <Amount>0</Amount>
2512 - <Category>Category</Category>
2513 - <Description>Description</Description>
2514 - <CreationDate>1899-12-30T00:00:00.000Z</CreationDate>
2515 - <CreatedBy xsi:type="TContactInfo_V1">
2516 - <ID>{59387FFD-B171-47C5-B735-041FA132CA39}</ID>
2517 - <Name>Name</Name>
2518 - <FamilyName>FamilyName</FamilyName>
2519 - <FullName>FullName</FullName>
2520 - <Email>Email</Email>
2521 - <HasPhoneNumber>false</HasPhoneNumber>
2522 - <HasDeleteFlag>false</HasDeleteFlag>
2523 - <IsUser>false</IsUser>
2524 - </CreatedBy>
2525 - </TTicketCost_V2>
2526 - </TicketCostList>
2527 - <ResultCode>0</ResultCode>
2528 - <ResultMessage>ResultMessage</ResultMessage>
2529 - </TGetTicketCostListResponse_V1>
2530 - </GetTicketCostList>
2531 - </ACMP>
2532 -</ICQL>}}}
2533 -{{/apimacro}}
2534 -
2535 -= DeleteTicketCosts =
2536 -
2537 -{{apimacro title="DeleteTicketCosts Request"}}
2538 -{{{<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/DeleteTicketCostsRequest_V1">
2539 - <ACMP>
2540 - <DeleteTicketCosts ActionType="Request" version="1">
2541 - <TDeleteTicketCostsRequest_V1 xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
2542 - <TicketCostIds>
2543 - <string>{59387FFD-B171-47C5-B735-041FA132CA39}</string>
2544 - <string>{69387FFD-B171-47C5-B735-041FA132CA39}</string>
2545 - </TicketCostIds>
2546 - </TDeleteTicketCostsRequest_V1>
2547 - </DeleteTicketCosts>
2548 - </ACMP>
2549 -</ICQL>}}}
2550 -{{/apimacro}}
2551 -
2552 -{{apimacro title="DeleteTicketCosts Response"}}
2553 -{{{<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/DeleteTicketCostsResponse_V1">
2554 - <ACMP>
2555 - <DeleteTicketCosts ActionType="Response" version="1">
2556 - <TDeleteTicketCostsResponse_V1 xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
2557 - <ResultCode>0</ResultCode>
2558 - <ResultMessage>ResultMessage</ResultMessage>
2559 - </TDeleteTicketCostsResponse_V1>
2560 - </DeleteTicketCosts>
2561 - </ACMP>
2562 -</ICQL>}}}
2563 -{{/apimacro}}
2564 -
2565 -= DeleteTicketComment =
2566 -
2567 -{{apimacro title="DeleteTicketComment Request"}}
2568 -{{{<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/DeleteTicketCommentRequest_V1">
2569 - <ACMP>
2570 - <DeleteTicketComment ActionType="Request" version="1">
2571 - <TDeleteTicketCommentRequest_V1 xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
2572 - <CommentId>{A125FC2C-3D6F-4762-A6D8-B9A76933296F}</CommentId>
2573 - </TDeleteTicketCommentRequest_V1>
2574 - </DeleteTicketComment>
2575 - </ACMP>
2576 -</ICQL>}}}
2577 -{{/apimacro}}
2578 -
2579 -{{apimacro title="DeleteTicketComment Response"}}
2580 -{{{<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/DeleteTicketCommentResponse_V1">
2581 - <ACMP>
2582 - <DeleteTicketComment ActionType="Response" version="1">
2583 - <TDeleteTicketCommentResponse_V1 xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
2584 - <ResultCode>0</ResultCode>
2585 - <ResultMessage>ResultMessage</ResultMessage>
2586 - </TDeleteTicketCommentResponse_V1>
2587 - </DeleteTicketComment>
2588 - </ACMP>
2589 -</ICQL>}}}
2590 -{{/apimacro}}
2591 -
2592 -= LinkAssetsToTicket =
2593 -
2594 -{{apimacro title="LinkAssetsToTicket Request"}}
2595 -{{{<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/LinkAssetsToTicketRequest_V1">
2596 - <ACMP>
2597 - <LinkAssetsToTicket ActionType="Request" version="1">
2598 - <TLinkAssetsToTicketRequest_V1 xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
2599 - <TicketId>{59387FFD-B171-47C5-B735-041FA132CA39}</TicketId>
2600 - <AssetIds>
2601 - <string>Value 1</string>
2602 - <string>Value 2</string>
2603 - </AssetIds>
2604 - </TLinkAssetsToTicketRequest_V1>
2605 - </LinkAssetsToTicket>
2606 - </ACMP>
2607 -</ICQL>}}}
2608 -{{/apimacro}}
2609 -
2610 -{{apimacro title="LinkAssetsToTicket Response"}}
2611 -{{{<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/LinkAssetsToTicketResponse_V1">
2612 - <ACMP>
2613 - <LinkAssetsToTicket ActionType="Response" version="1">
2614 - <TLinkAssetsToTicketResponse_V1 xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
2615 - <FailedAssetIds>
2616 - <string>Value 1</string>
2617 - <string>Value 2</string>
2618 - </FailedAssetIds>
2619 - <ResultCode>0</ResultCode>
2620 - <ResultMessage>ResultMessage</ResultMessage>
2621 - </TLinkAssetsToTicketResponse_V1>
2622 - </LinkAssetsToTicket>
2623 - </ACMP>
2624 -</ICQL>}}}
2625 -{{/apimacro}}
2626 -
2627 -= LinkClientsToTicket =
2628 -
2629 -{{apimacro title="LinkClientsToTicket Request"}}
2630 -{{{<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/LinkClientsToTicketRequest_V1">
2631 - <ACMP>
2632 - <LinkClientsToTicket ActionType="Request" version="1">
2633 - <TLinkClientsToTicketRequest_V1 xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
2634 - <TicketId>{59387FFD-B171-47C5-B735-041FA132CA39}</TicketId>
2635 - <ClientIds>
2636 - <string>Value 1</string>
2637 - <string>Value 2</string>
2638 - </ClientIds>
2639 - </TLinkClientsToTicketRequest_V1>
2640 - </LinkClientsToTicket>
2641 - </ACMP>
2642 -</ICQL>}}}
2643 -{{/apimacro}}
2644 -
2645 -{{apimacro title="LinkClientsToTicket Response"}}
2646 -{{{<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/LinkClientsToTicketResponse_V1">
2647 - <ACMP>
2648 - <LinkClientsToTicket ActionType="Response" version="1">
2649 - <TLinkClientsToTicketResponse_V1 xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
2650 - <FailedClientIds>
2651 - <string>{59387FFD-B171-47C5-B735-041FA132CA39}</string>
2652 - <string>{69387FFD-B171-47C5-B735-041FA132CA39}</string>
2653 - </FailedClientIds>
2654 - <ResultCode>0</ResultCode>
2655 - <ResultMessage>ResultMessage</ResultMessage>
2656 - </TLinkClientsToTicketResponse_V1>
2657 - </LinkClientsToTicket>
2658 - </ACMP>
2659 -</ICQL>}}}
2660 -{{/apimacro}}
2661 -
2662 -= LinkTicketsToTicket =
2663 -
2664 -{{apimacro title="LinkTicketsToTicket Request"}}
2665 -{{{<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/LinkTicketsToTicketRequest_V1">
2666 - <ACMP>
2667 - <LinkTicketsToTicket ActionType="Request" version="1">
2668 - <TLinkTicketsToTicketRequest_V1 xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
2669 - <TicketId>{59387FFD-B171-47C5-B735-041FA132CA39}</TicketId>
2670 - <TicketIdsToLink>
2671 - <string>Value 1</string>
2672 - <string>Value 2</string>
2673 - </TicketIdsToLink>
2674 - </TLinkTicketsToTicketRequest_V1>
2675 - </LinkTicketsToTicket>
2676 - </ACMP>
2677 -</ICQL>}}}
2678 -{{/apimacro}}
2679 -
2680 -{{apimacro title="LinkTicketsToTicket Response"}}
2681 -{{{<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/LinkTicketsToTicketResponse_V1">
2682 - <ACMP>
2683 - <LinkTicketsToTicket ActionType="Response" version="1">
2684 - <TLinkTicketsToTicketResponse_V1 xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
2685 - <FailedTicketIds>
2686 - <string>{59387FFD-B171-47C5-B735-041FA132CA39}</string>
2687 - <string>{69387FFD-B171-47C5-B735-041FA132CA39}</string>
2688 - </FailedTicketIds>
2689 - <ResultCode>0</ResultCode>
2690 - <ResultMessage>ResultMessage</ResultMessage>
2691 - </TLinkTicketsToTicketResponse_V1>
2692 - </LinkTicketsToTicket>
2693 - </ACMP>
2694 -</ICQL>}}}
2695 -{{/apimacro}}
2696 -
2697 -= GetEmailMonitorList =
2698 -
2699 -{{apimacro title="GetEmailMonitorList Request"}}
2700 -{{{<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/GetEmailMonitorListRequest_V1">
2701 - <ACMP>
2702 - <GetEmailMonitorList ActionType="Request" version="1">
2703 - <TGetEmailMonitorListRequest_V1 xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
2704 - <!
2705 - The following values can be filtered:
2706 - - Subject
2707 - - Recipient
2708 - - CC
2709 - - BCC
2710 - - ErrorMessage
2711 - >
2712 - <FilterText>FilterText</FilterText>
2713 - </TGetEmailMonitorListRequest_V1>
2714 - </GetEmailMonitorList>
2715 - </ACMP>
2716 -</ICQL>}}}
2717 -{{/apimacro}}
2718 -
2719 -{{apimacro title="GetEmailMonitorList Response"}}
2720 -{{{<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/GetEmailMonitorListResponse_V1">
2721 - <ACMP>
2722 - <GetEmailMonitorList ActionType="Response" version="1">
2723 - <TGetEmailMonitorListResponse_V1 xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
2724 - <EmailList>
2725 - <TEmail_V1 xsi:type="TEmail_V1">
2726 - <ID>ID</ID>
2727 - <CreationDate>1899-12-30T00:00:00.000Z</CreationDate>
2728 - <Category>Category</Category>
2729 - <Subject>Subject</Subject>
2730 - <Recipient>Recipient</Recipient>
2731 - <CC>CC</CC>
2732 - <BCC>BCC</BCC>
2733 - <ErrorCode>0</ErrorCode>
2734 - <ErrorMessage>ErrorMessage</ErrorMessage>
2735 - <FirstErrorDate>1899-12-30T00:00:00.000Z</FirstErrorDate>
2736 - <LastErrorDate>1899-12-30T00:00:00.000Z</LastErrorDate>
2737 - <Size>0</Size>
2738 - </TEmail_V1>
2739 - <TEmail_V1 xsi:type="TEmail_V1">
2740 - <ID>ID</ID>
2741 - <CreationDate>1899-12-30T00:00:00.000Z</CreationDate>
2742 - <Category>Category</Category>
2743 - <Subject>Subject</Subject>
2744 - <Recipient>Recipient</Recipient>
2745 - <CC>CC</CC>
2746 - <BCC>BCC</BCC>
2747 - <ErrorCode>0</ErrorCode>
2748 - <ErrorMessage>ErrorMessage</ErrorMessage>
2749 - <FirstErrorDate>1899-12-30T00:00:00.000Z</FirstErrorDate>
2750 - <LastErrorDate>1899-12-30T00:00:00.000Z</LastErrorDate>
2751 - <Size>0</Size>
2752 - </TEmail_V1>
2753 - </EmailList>
2754 - <ResultCode>0</ResultCode>
2755 - <ResultMessage>ResultMessage</ResultMessage>
2756 - </TGetEmailMonitorListResponse_V1>
2757 - </GetEmailMonitorList>
2758 - </ACMP>
2759 -</ICQL>}}}
2760 -{{/apimacro}}
2761 -
2762 -= DeleteEmailMonitorList =
2763 -
2764 -{{apimacro title="DeleteEmailMonitorList Request"}}
2765 -{{{<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/DeleteEmailMonitorListRequest_V1">
2766 - <ACMP>
2767 - <DeleteEmailMonitorList ActionType="Request" version="1">
2768 - <TDeleteEmailMonitorListRequest_V1 xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
2769 - <EmailIDList>
2770 - <string>{59387FFD-B171-47C5-B735-041FA132CA39}</string>
2771 - <string>{69387FFD-B171-47C5-B735-041FA132CA39}</string>
2772 - </EmailIDList>
2773 - </TDeleteEmailMonitorListRequest_V1>
2774 - </DeleteEmailMonitorList>
2775 - </ACMP>
2776 -</ICQL>}}}
2777 -{{/apimacro}}
2778 -
2779 -{{apimacro title="DeleteEmailMonitorList Response"}}
2780 -{{{<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/DeleteEmailMonitorListResponse_V1">
2781 - <ACMP>
2782 - <DeleteEmailMonitorList ActionType="Response" version="1">
2783 - <TDeleteEmailMonitorListResponse_V1 xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
2784 - <ResultCode>0</ResultCode>
2785 - <ResultMessage>ResultMessage</ResultMessage>
2786 - </TDeleteEmailMonitorListResponse_V1>
2787 - </DeleteEmailMonitorList>
2788 - </ACMP>
2789 -</ICQL>}}}
2790 -{{/apimacro}}
2791 -
2792 -= GetTicketTemplateList =
2793 -
2794 -{{apimacro title="GetTicketTemplateList Request"}}
2795 -{{{<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/GetTicketTemplateListRequest_V1">
2796 - <ACMP>
2797 - <GetTicketTemplateList ActionType="Request" version="1">
2798 - <TGetTicketTemplateListRequest_V1/>
2799 - </GetTicketTemplateList>
2800 - </ACMP>
2801 -</ICQL>}}}
2802 -{{/apimacro}}
2803 -
2804 -{{apimacro title="GetTicketTemplateList Response"}}
2805 -{{{<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/GetTicketTemplateListResponse_V1">
2806 - <ACMP>
2807 - <GetTicketTemplateList ActionType="Response" version="1">
2808 - <TGetTicketTemplateListResponse_V1 xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
2809 - <TemplateList>
2810 - <TTicketTemplateInfo_V1 xsi:type="TTicketTemplateInfo_V1">
2811 - <Id>{59387FFD-B171-47C5-B735-041FA132CA39}</Id>
2812 - <Name>Name</Name>
2813 - <IsHotTopic>false</IsHotTopic>
2814 - </TTicketTemplateInfo_V1>
2815 - <TTicketTemplateInfo_V1 xsi:type="TTicketTemplateInfo_V1">
2816 - <Id>{59387FFD-B171-47C5-B735-041FA132CA39}</Id>
2817 - <Name>Name</Name>
2818 - <IsHotTopic>false</IsHotTopic>
2819 - </TTicketTemplateInfo_V1>
2820 - </TemplateList>
2821 - <Version>{59387FFD-B171-47C5-B735-041FA132CA39}</Version>
2822 - <ResultCode>0</ResultCode>
2823 - <ResultMessage>ResultMessage</ResultMessage>
2824 - </TGetTicketTemplateListResponse_V1>
2825 - </GetTicketTemplateList>
2826 - </ACMP>
2827 -</ICQL>}}}
2828 -{{/apimacro}}
2829 -
2830 -= DeleteTicketAttachments =
2831 -
2832 -{{apimacro title="DeleteTicketAttachments Request"}}
2833 -{{{<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/DeleteTicketAttachmentsRequest_V1">
2834 - <ACMP>
2835 - <DeleteTicketAttachments ActionType="Request" version="1">
2836 - <TDeleteTicketAttachmentsRequest_V1 xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
2837 - <AttachmentIds>
2838 - <string>{59387FFD-B171-47C5-B735-041FA132CA39}</string>
2839 - <string>{69387FFD-B171-47C5-B735-041FA132CA39}</string>
2840 - </AttachmentIds>
2841 - </TDeleteTicketAttachmentsRequest_V1>
2842 - </DeleteTicketAttachments>
2843 - </ACMP>
2844 -</ICQL>}}}
2845 -{{/apimacro}}
2846 -
2847 -{{apimacro title="DeleteTicketAttachments Response"}}
2848 -{{{<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/DeleteTicketAttachmentsResponse_V1">
2849 - <ACMP>
2850 - <DeleteTicketAttachments ActionType="Response" version="1">
2851 - <TDeleteTicketAttachmentsResponse_V1 xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
2852 - <ResultCode>0</ResultCode>
2853 - <ResultMessage>ResultMessage</ResultMessage>
2854 - </TDeleteTicketAttachmentsResponse_V1>
2855 - </DeleteTicketAttachments>
2856 - </ACMP>
2857 -</ICQL>}}}
2858 -{{/apimacro}}
2859 -
2860 2860  
© Aagon GmbH 2026
Besuchen Sie unsere aagon-Community