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Änderungen von Dokument Helpdesk

Zuletzt geändert von Steffi F am 2025/10/01 08:56
Von Version 11.1
bearbeitet von Steffi F
am 2025/06/13 12:48
Änderungskommentar: Es gibt keinen Kommentar für diese Version
Auf Version 6.1
bearbeitet von Steffi F
am 2025/06/13 10:07
Änderungskommentar: Es gibt keinen Kommentar für diese Version

Zusammenfassung

Details

Seiteneigenschaften
Inhalt
... ... @@ -5,10 +5,10 @@
5 5  Um ein Ticket anzulegen muss man zusätzlich zur ID auch einen Titel angeben. Im Schema ist der Titel nicht als mandatory markiert, weil man ihn sonst beim Editieren eines Tickets immer mit angeben müsste.
6 6  
7 7  {{apimacro title="SaveTicket Request"}}
8 -{{{<ICQL xmlns="http://acmp.com/SaveTicketRequest_V1" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
8 +<ICQL xmlns="http:~/~/acmp.com/SaveTicketRequest_V1" xmlns:xsi="http:~/~/www.w3.org/2001/XMLSchema-instance">
9 9   <ACMP>
10 10   <SaveTicket ActionType="Request" version="1">
11 - <TSaveTicketRequest_V1 xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
11 + <TSaveTicketRequest_V1 xmlns:xsi="http:~/~/www.w3.org/2001/XMLSchema-instance">
12 12   <Id>{59387FFD-B171-47C5-B735-041FA132CA39}</Id>
13 13   <RequesterId>{59387FFD-B171-47C5-B735-041FA132CA39}</RequesterId>
14 14   <Title>Title</Title>
... ... @@ -33,26 +33,16 @@
33 33   </TSaveTicketRequest_V1>
34 34   </SaveTicket>
35 35   </ACMP>
36 -</ICQL>}}}
36 +</ICQL>
37 37  {{/apimacro}}
38 38  
39 -Falls man einen mehrzeiligen Text in die Ticketbeschreibung angeben möchte, kann man dies folgendermaßen machen:
40 40  
41 -{{apimacro title="DeleteTicketAttachments Response"}}
42 -{{{<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/DeleteTicketAttachmentsResponse_V1">
43 - <ACMP>
44 - <DeleteTicketAttachments ActionType="Response" version="1">
45 - <TDeleteTicketAttachmentsResponse_V1 xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
46 - <ResultCode>0</ResultCode>
47 - <ResultMessage>ResultMessage</ResultMessage>
48 - </TDeleteTicketAttachmentsResponse_V1>
49 - </DeleteTicketAttachments>
50 - </ACMP>
51 -</ICQL>}}}
52 -{{/apimacro}}
53 53  
41 +
42 +Falls man einen mehrzeiligen Text in die Ticketbeschreibung angeben möchte, kann man dies folgendermaßen machen:
43 +
54 54  |(((
55 -{{{<HtmlDescription>
45 +<HtmlDescription>
56 56  
57 57   Hello
58 58  
... ... @@ -61,33 +61,28 @@
61 61   World23
62 62  
63 63  </HtmlDescription>
64 -}}}
54 +
55 +
65 65  )))|
66 66  
67 -Hallo
68 -
69 -
70 -
71 -
72 -
73 73  {{apimacro title="SaveTicket Response"}}
74 -{{{<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/SaveTicketResponse_V1">
59 +<ICQL xmlns:xsi="http:~/~/www.w3.org/2001/XMLSchema-instance" xmlns="http:~/~/acmp.com/SaveTicketResponse_V1">
75 75   <ACMP>
76 76   <SaveTicket ActionType="Response" version="1">
77 - <TSaveTicketResponse_V1 xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
62 + <TSaveTicketResponse_V1 xmlns:xsi="http:~/~/www.w3.org/2001/XMLSchema-instance">
78 78   <ResultCode>0</ResultCode>
79 79   <ResultMessage>ResultMessage</ResultMessage>
80 80   </TSaveTicketResponse_V1>
81 81   </SaveTicket>
82 82   </ACMP>
83 -</ICQL>}}}
68 +</ICQL>
84 84  {{/apimacro}}
85 85  
86 86  {{apimacro title="SaveTicket Request V2"}}
87 -{{{<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/SaveTicketRequest_V2">
72 +<ICQL xmlns:xsi="http:~/~/www.w3.org/2001/XMLSchema-instance" xmlns="http:~/~/acmp.com/SaveTicketRequest_V2">
88 88   <ACMP>
89 89   <SaveTicket ActionType="Request" version="2">
90 - <TSaveTicketRequest_V2 xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
75 + <TSaveTicketRequest_V2 xmlns:xsi="http:~/~/www.w3.org/2001/XMLSchema-instance">
91 91   <Ticket xsi:type="TTicket_V1">
92 92   <ID>{59387FFD-B171-47C5-B735-041FA132CA39}</ID>
93 93   <IntTicketId>0</IntTicketId>
... ... @@ -119,26 +119,26 @@
119 119   </TSaveTicketRequest_V2>
120 120   </SaveTicket>
121 121   </ACMP>
122 -</ICQL>}}}
107 +</ICQL>
123 123  {{/apimacro}}
124 124  
125 125  {{apimacro title="SaveTicket Response V2"}}
126 -{{{<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/SaveTicketResponse_V2">
111 +<ICQL xmlns:xsi="http:~/~/www.w3.org/2001/XMLSchema-instance" xmlns="http:~/~/acmp.com/SaveTicketResponse_V2">
127 127   <ACMP>
128 128   <SaveTicket ActionType="Response" version="2">
129 - <TSaveTicketResponse_V2 xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
114 + <TSaveTicketResponse_V2 xmlns:xsi="http:~/~/www.w3.org/2001/XMLSchema-instance">
130 130   <ResultCode>0</ResultCode>
131 131   <ResultMessage>ResultMessage</ResultMessage>
132 132   </TSaveTicketResponse_V2>
133 133   </SaveTicket>
134 134   </ACMP>
135 -</ICQL>}}}
120 +</ICQL>
136 136  {{/apimacro}}
137 137  
138 138  Beim Speichern eines Tickets werden vom Assignee nur die Felder "ID" und "AssigneeIsGroup" berücksichtigt. Name, Description, Email, UserType und Rollen eines Users oder einer Gruppe können nicht über dieses Command geändert werden.
139 139  
140 140  {{apimacro title="SaveTicket Response V3"}}
141 -{{{<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/SaveTicketResponse_V3">
126 +<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/SaveTicketResponse_V3">
142 142   <ACMP>
143 143   <SaveTicket ActionType="Response" version="3">
144 144   <TSaveTicketResponse_V3 xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
... ... @@ -147,14 +147,14 @@
147 147   </TSaveTicketResponse_V3>
148 148   </SaveTicket>
149 149   </ACMP>
150 -</ICQL>}}}
135 +</ICQL>
151 151  {{/apimacro}}
152 152  
153 153  {{apimacro title="SaveTicket Request V4"}}
154 -{{{<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/SaveTicketRequest_V4">
139 +<ICQL xmlns:xsi="http:~/~/www.w3.org/2001/XMLSchema-instance" xmlns="http:~/~/acmp.com/SaveTicketRequest_V4">
155 155   <ACMP>
156 156   <SaveTicket ActionType="Request" version="4">
157 - <TSaveTicketRequest_V4 xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
142 + <TSaveTicketRequest_V4 xmlns:xsi="http:~/~/www.w3.org/2001/XMLSchema-instance">
158 158   <Ticket xsi:type="TTicket_V4">
159 159   <ID>{59387FFD-B171-47C5-B735-041FA132CA39}</ID>
160 160   <Requester xsi:type="TContactInfo_V1">
... ... @@ -198,7 +198,7 @@
198 198   </TSaveTicketRequest_V4>
199 199   </SaveTicket>
200 200   </ACMP>
201 -</ICQL>}}}
186 +</ICQL>
202 202  {{/apimacro}}
203 203  
204 204  Beim Speichern eines Tickets werden vom Assignee nur die Felder "ID" und "AssigneeIsGroup" berücksichtigt. Name, Description, Email, UserType und Rollen eines Users oder einer Gruppe können nicht über dieses Command geändert werden.
... ... @@ -206,16 +206,16 @@
206 206  Wenn das verwendete Template als Status "Geschlossen" gesetzt hat, wird dies **nicht** von der API berücksichtigt. In diesem Fall muss die aufrufende Stelle im Anschluss an das SaveTicket_V4 Command noch ein CloseTicket_V1 Command schicken.
207 207  
208 208  {{apimacro title="SaveTicket Response V4"}}
209 -{{{<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/SaveTicketResponse_V4">
194 +<ICQL xmlns:xsi="http:~/~/www.w3.org/2001/XMLSchema-instance" xmlns="http:~/~/acmp.com/SaveTicketResponse_V4">
210 210   <ACMP>
211 211   <SaveTicket ActionType="Response" version="4">
212 - <TSaveTicketResponse_V4 xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
197 + <TSaveTicketResponse_V4 xmlns:xsi="http:~/~/www.w3.org/2001/XMLSchema-instance">
213 213   <ResultCode>0</ResultCode>
214 214   <ResultMessage>ResultMessage</ResultMessage>
215 215   </TSaveTicketResponse_V4>
216 216   </SaveTicket>
217 217   </ACMP>
218 -</ICQL>}}}
203 +</ICQL>
219 219  {{/apimacro}}
220 220  
221 221  = CloseTicket =
... ... @@ -234,10 +234,10 @@
234 234  **WorkingTime: **Wenn in den ACMP Einstellungen Arbeitszeiten für Tickets aktiviert sind und eine Arbeitszeit zum Schließen eines Tickets erzwungen wird, dann muss dieses Feld ein Arbeitszeitobjekt beinhalten bei dem die Felder Id, TicketId, Executor, StartDate und EndDate befüllt sind. StartDate muss kleiner sein als EndDate.
235 235  
236 236  {{apimacro title="CloseTicket Request"}}
237 -{{{<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/CloseTicketRequest_V1">
222 +<ICQL xmlns:xsi="http:~/~/www.w3.org/2001/XMLSchema-instance" xmlns="http:~/~/acmp.com/CloseTicketRequest_V1">
238 238   <ACMP>
239 239   <CloseTicket ActionType="Request" version="1">
240 - <TCloseTicketRequest_V1 xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
225 + <TCloseTicketRequest_V1 xmlns:xsi="http:~/~/www.w3.org/2001/XMLSchema-instance">
241 241   <TicketId>{59387FFD-B171-47C5-B735-041FA132CA39}</TicketId>
242 242   <Comment xsi:type="TTicketComment_V3">
243 243   <ID>{59387FFD-B171-47C5-B735-041FA132CA39}</ID>
... ... @@ -274,53 +274,53 @@
274 274   </TCloseTicketRequest_V1>
275 275   </CloseTicket>
276 276   </ACMP>
277 -</ICQL>}}}
262 +</ICQL>
278 278  {{/apimacro}}
279 279  
280 280  {{apimacro title="CloseTicket Response"}}
281 -{{{<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/CloseTicketResponse_V1">
266 +<ICQL xmlns:xsi="http:~/~/www.w3.org/2001/XMLSchema-instance" xmlns="http:~/~/acmp.com/CloseTicketResponse_V1">
282 282   <ACMP>
283 283   <CloseTicket ActionType="Response" version="1">
284 - <TCloseTicketResponse_V1 xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
269 + <TCloseTicketResponse_V1 xmlns:xsi="http:~/~/www.w3.org/2001/XMLSchema-instance">
285 285   <ResultCode>0</ResultCode>
286 286   <ResultMessage>ResultMessage</ResultMessage>
287 287   </TCloseTicketResponse_V1>
288 288   </CloseTicket>
289 289   </ACMP>
290 -</ICQL>}}}
275 +</ICQL>
291 291  {{/apimacro}}
292 292  
293 293  = ReopenTicket =
294 294  
295 295  {{apimacro title="ReopenTicket Request"}}
296 -{{{<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/ReopenTicketRequest_V1">
281 +<ICQL xmlns:xsi="http:~/~/www.w3.org/2001/XMLSchema-instance" xmlns="http:~/~/acmp.com/ReopenTicketRequest_V1">
297 297   <ACMP>
298 298   <ReopenTicket ActionType="Request" version="1">
299 - <TReopenTicketRequest_V1 xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
284 + <TReopenTicketRequest_V1 xmlns:xsi="http:~/~/www.w3.org/2001/XMLSchema-instance">
300 300   <TicketId>{59387FFD-B171-47C5-B735-041FA132CA39}</TicketId>
301 301   </TReopenTicketRequest_V1>
302 302   </ReopenTicket>
303 303   </ACMP>
304 -</ICQL>}}}
289 +</ICQL>
305 305  {{/apimacro}}
306 306  
307 307  {{apimacro title="ReopenTicket Response"}}
308 -{{{<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/ReopenTicketResponse_V1">
293 +<ICQL xmlns:xsi="http:~/~/www.w3.org/2001/XMLSchema-instance" xmlns="http:~/~/acmp.com/ReopenTicketResponse_V1">
309 309   <ACMP>
310 310   <ReopenTicket ActionType="Response" version="1">
311 - <TReopenTicketResponse_V1 xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
296 + <TReopenTicketResponse_V1 xmlns:xsi="http:~/~/www.w3.org/2001/XMLSchema-instance">
312 312   <ResultCode>0</ResultCode>
313 313   <ResultMessage>ResultMessage</ResultMessage>
314 314   </TReopenTicketResponse_V1>
315 315   </ReopenTicket>
316 316   </ACMP>
317 -</ICQL>}}}
302 +</ICQL>
318 318  {{/apimacro}}
319 319  
320 320  = MergeTickets =
321 321  
322 322  {{apimacro title="MergeTickets Request"}}
323 -{{{<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/MergeTicketsRequest_V1">
308 +<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/MergeTicketsRequest_V1">
324 324   <ACMP>
325 325   <MergeTickets ActionType="Request" version="1">
326 326   <TMergeTicketsRequest_V1 xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
... ... @@ -329,11 +329,11 @@
329 329   </TMergeTicketsRequest_V1>
330 330   </MergeTickets>
331 331   </ACMP>
332 -</ICQL>}}}
317 +</ICQL>
333 333  {{/apimacro}}
334 334  
335 335  {{apimacro title="MergeTickets Response"}}
336 -{{{<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/MergeTicketsResponse_V1">
321 +<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/MergeTicketsResponse_V1">
337 337   <ACMP>
338 338   <MergeTickets ActionType="Response" version="1">
339 339   <TMergeTicketsResponse_V1 xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
... ... @@ -342,13 +342,13 @@
342 342   </TMergeTicketsResponse_V1>
343 343   </MergeTickets>
344 344   </ACMP>
345 -</ICQL>}}}
330 +</ICQL>
346 346  {{/apimacro}}
347 347  
348 348  = GetTicket =
349 349  
350 350  {{apimacro title="GetTicket Request"}}
351 -{{{<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/GetTicketRequest_V1">
336 +<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/GetTicketRequest_V1">
352 352   <ACMP>
353 353   <GetTicket ActionType="Request" version="1">
354 354   <TGetTicketRequest_V1 xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
... ... @@ -356,11 +356,11 @@
356 356   </TGetTicketRequest_V1>
357 357   </GetTicket>
358 358   </ACMP>
359 -</ICQL>}}}
344 +</ICQL>
360 360  {{/apimacro}}
361 361  
362 362  {{apimacro title="GetTicket Response"}}
363 -{{{<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/GetTicketResponse_V1">
348 +<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/GetTicketResponse_V1">
364 364   <ACMP>
365 365   <GetTicket ActionType="Response" version="1">
366 366   <TGetTicketResponse_V1 xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
... ... @@ -395,11 +395,11 @@
395 395   </TGetTicketResponse_V1>
396 396   </GetTicket>
397 397   </ACMP>
398 -</ICQL>}}}
383 +</ICQL>
399 399  {{/apimacro}}
400 400  
401 401  {{apimacro title="GetTicket Request V2"}}
402 -{{{<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/GetTicketRequest_V2">
387 +<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/GetTicketRequest_V2">
403 403   <ACMP>
404 404   <GetTicket ActionType="Request" version="2">
405 405   <TGetTicketRequest_V2 xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
... ... @@ -407,11 +407,11 @@
407 407   </TGetTicketRequest_V2>
408 408   </GetTicket>
409 409   </ACMP>
410 -</ICQL>}}}
395 +</ICQL>
411 411  {{/apimacro}}
412 412  
413 413  {{apimacro title="GetTicket Response V2"}}
414 -{{{<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/GetTicketResponse_V2">
399 +<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/GetTicketResponse_V2">
415 415   <ACMP>
416 416   <GetTicket ActionType="Response" version="2">
417 417   <TGetTicketResponse_V2 xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
... ... @@ -487,11 +487,11 @@
487 487   </TGetTicketResponse_V2>
488 488   </GetTicket>
489 489   </ACMP>
490 -</ICQL>}}}
475 +</ICQL>
491 491  {{/apimacro}}
492 492  
493 493  {{apimacro title="GetTicket Request V3"}}
494 -{{{<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/GetTicketRequest_V3">
479 +<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/GetTicketRequest_V3">
495 495   <ACMP>
496 496   <GetTicket ActionType="Request" version="3">
497 497   <TGetTicketRequest_V3 xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
... ... @@ -499,11 +499,11 @@
499 499   </TGetTicketRequest_V3>
500 500   </GetTicket>
501 501   </ACMP>
502 -</ICQL>}}}
487 +</ICQL>
503 503  {{/apimacro}}
504 504  
505 505  {{apimacro title="GetTicket Response V3"}}
506 -{{{<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/GetTicketResponse_V3">
491 +<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/GetTicketResponse_V3">
507 507   <ACMP>
508 508   <GetTicket ActionType="Response" version="3">
509 509   <TGetTicketResponse_V3 xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
... ... @@ -576,11 +576,11 @@
576 576   </TGetTicketResponse_V3>
577 577   </GetTicket>
578 578   </ACMP>
579 -</ICQL>}}}
564 +</ICQL>
580 580  {{/apimacro}}
581 581  
582 582  {{apimacro title="GetTicket Request V4"}}
583 -{{{<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/GetTicketRequest_V4">
568 +<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/GetTicketRequest_V4">
584 584   <ACMP>
585 585   <GetTicket ActionType="Request" version="4">
586 586   <TGetTicketRequest_V4 xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
... ... @@ -588,11 +588,11 @@
588 588   </TGetTicketRequest_V4>
589 589   </GetTicket>
590 590   </ACMP>
591 -</ICQL>}}}
576 +</ICQL>
592 592  {{/apimacro}}
593 593  
594 594  {{apimacro title="GetTicket Response V4"}}
595 -{{{<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/GetTicketResponse_V4">
580 +<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/GetTicketResponse_V4">
596 596   <ACMP>
597 597   <GetTicket ActionType="Response" version="4">
598 598   <TGetTicketResponse_V4 xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
... ... @@ -666,17 +666,13 @@
666 666   </TGetTicketResponse_V4>
667 667   </GetTicket>
668 668   </ACMP>
669 -</ICQL>}}}
654 +</ICQL>
670 670  {{/apimacro}}
671 671  
672 -Bei einem leeren Assignee wird das Feld UserType immernoch befüllt sein und den Wert "AcmpUser" haben.
657 +Bei einem leeren Assignee wird das Feld UserType immernoch befüllt sein und den Wert "AcmpUser" haben. Das liegt daran, dass das der Standardwert für diesen Datentypen ist. Die anderen Felder haben Datentypen, die leer sein können z.B. Set oder String. Das Verhalten des UserType ist ähnlich wie bei dem Feld AssigneeIsGroup, das in so einem Fall den Standardwert eines Booleans "false" beinhaltet.
673 673  
674 -Das liegt daran, dass das der Standardwert für diesen Datentypen ist. Die anderen Felder haben Datentypen, die leer sein können z.B. Set oder String.
675 -
676 -Das Verhalten des UserType ist ähnlich wie bei dem Feld AssigneeIsGroup, das in so einem Fall der Standardwert eines Booleans "false" beinhaltet.
677 -
678 678  {{apimacro title="GetTicket Request V5"}}
679 -{{{<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/GetTicketRequest_V5">
660 +<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/GetTicketRequest_V5">
680 680   <ACMP>
681 681   <GetTicket ActionType="Request" version="5">
682 682   <TGetTicketRequest_V5 xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
... ... @@ -684,11 +684,11 @@
684 684   </TGetTicketRequest_V5>
685 685   </GetTicket>
686 686   </ACMP>
687 -</ICQL>}}}
668 +</ICQL>
688 688  {{/apimacro}}
689 689  
690 690  {{apimacro title="GetTicket Response V5"}}
691 -{{{<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/GetTicketResponse_V5">
672 +<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/GetTicketResponse_V5">
692 692   <ACMP>
693 693   <GetTicket ActionType="Response" version="5">
694 694   <TGetTicketResponse_V5 xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
... ... @@ -764,7 +764,7 @@
764 764   </TGetTicketResponse_V5>
765 765   </GetTicket>
766 766   </ACMP>
767 -</ICQL>}}}
748 +</ICQL>
768 768  {{/apimacro}}
769 769  
770 770  = GetTicketFromTemplate =
... ... @@ -774,7 +774,7 @@
774 774  Arbeitszeiten und Kosten werden beim Anlegen des Tickets aus der Vorlage geholt, so dass im Response nur die Summen stehen.
775 775  
776 776  {{apimacro title="GetTicketFromTemplate Request"}}
777 -{{{<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/GetTicketFromTemplateRequest_V1">
758 +<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/GetTicketFromTemplateRequest_V1">
778 778   <ACMP>
779 779   <GetTicketFromTemplate ActionType="Request" version="1">
780 780   <TGetTicketFromTemplateRequest_V1 xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
... ... @@ -782,11 +782,11 @@
782 782   </TGetTicketFromTemplateRequest_V1>
783 783   </GetTicketFromTemplate>
784 784   </ACMP>
785 -</ICQL>}}}
766 +</ICQL>
786 786  {{/apimacro}}
787 787  
788 788  {{apimacro title="GetTicketFromTemplate Response"}}
789 -{{{<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/GetTicketFromTemplateResponse_V1">
770 +<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/GetTicketFromTemplateResponse_V1">
790 790   <ACMP>
791 791   <GetTicketFromTemplate ActionType="Response" version="1">
792 792   <TGetTicketFromTemplateResponse_V1 xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
... ... @@ -862,13 +862,13 @@
862 862   </TGetTicketFromTemplateResponse_V1>
863 863   </GetTicketFromTemplate>
864 864   </ACMP>
865 -</ICQL>}}}
846 +</ICQL>
866 866  {{/apimacro}}
867 867  
868 868  = GetTicketAttachments =
869 869  
870 870  {{apimacro title="GetTicketAttachments Request"}}
871 -{{{<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/GetTicketAttachmentsRequest_V1">
852 +<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/GetTicketAttachmentsRequest_V1">
872 872   <ACMP>
873 873   <GetTicketAttachments ActionType="Request" version="1">
874 874   <TGetTicketAttachmentsRequest_V1 xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
... ... @@ -876,11 +876,11 @@
876 876   </TGetTicketAttachmentsRequest_V1>
877 877   </GetTicketAttachments>
878 878   </ACMP>
879 -</ICQL>}}}
860 +</ICQL>
880 880  {{/apimacro}}
881 881  
882 882  {{apimacro title="GetTicketAttachments Response"}}
883 -{{{<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/GetTicketAttachmentsResponse_V1">
864 +<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/GetTicketAttachmentsResponse_V1">
884 884   <ACMP>
885 885   <GetTicketAttachments ActionType="Response" version="1">
886 886   <TGetTicketAttachmentsResponse_V1 xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
... ... @@ -917,13 +917,13 @@
917 917   </TGetTicketAttachmentsResponse_V1>
918 918   </GetTicketAttachments>
919 919   </ACMP>
920 -</ICQL>}}}
901 +</ICQL>
921 921  {{/apimacro}}
922 922  
923 923  = GetTicketAttachment =
924 924  
925 925  {{apimacro title="GetTicketAttachment Request"}}
926 -{{{<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/GetTicketAttachmentRequest_V1">
907 +<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/GetTicketAttachmentRequest_V1">
927 927   <ACMP>
928 928   <GetTicketAttachment ActionType="Request" version="1">
929 929   <TGetTicketAttachmentRequest_V1 xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
... ... @@ -932,11 +932,11 @@
932 932   </TGetTicketAttachmentRequest_V1>
933 933   </GetTicketAttachment>
934 934   </ACMP>
935 -</ICQL>}}}
916 +</ICQL>
936 936  {{/apimacro}}
937 937  
938 938  {{apimacro title="GetTicketAttachment Response"}}
939 -{{{LSchema-instance" xmlns="http://acmp.com/GetTicketAttachmentResponse_V1">
920 +LSchema-instance" xmlns="http://acmp.com/GetTicketAttachmentResponse_V1">
940 940   <ACMP>
941 941   <GetTicketAttachment ActionType="Response" version="1">
942 942   <TGetTicketAttachmentResponse_V1 xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
... ... @@ -958,7 +958,7 @@
958 958   </TGetTicketAttachmentResponse_V1>
959 959   </GetTicketAttachment>
960 960   </ACMP>
961 -</ICQL>}}}
942 +</ICQL>
962 962  {{/apimacro}}
963 963  
964 964  = SaveTicketAttachments =
... ... @@ -968,7 +968,7 @@
968 968  Beim Editieren von Attachments können nur die Felder Description und IsVisibleForWeb editiert werden. Hierbei muss trotzdem die Id und DocumentId angegeben werden, um das zu editierende Attachment zu finden.
969 969  
970 970  {{apimacro title="SaveTicketAttachments Request"}}
971 -{{{<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/SaveTicketAttachmentsRequest_V1">
952 +<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/SaveTicketAttachmentsRequest_V1">
972 972   <ACMP>
973 973   <SaveTicketAttachments ActionType="Request" version="1">
974 974   <TSaveTicketAttachmentsRequest_V1 xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
... ... @@ -975,9 +975,9 @@
975 975   <TicketID>{59387FFD-B171-47C5-B735-041FA132CA39}</TicketID>
976 976   <Attachments>
977 977   <TTicketAttachment_V1 xsi:type="TTicketAttachment_V1">
978 - <! Mandatory >
959 + <!-- Mandatory -->
979 979   <Id>{59387FFD-B171-47C5-B735-041FA132CA39}</Id>
980 - <! Mandatory >
961 + <!-- Mandatory -->
981 981   <DocumentId>{59387FFD-B171-47C5-B735-041FA132CA39}</DocumentId>
982 982   <Name>Name</Name>
983 983   <ContentId>ContentId</ContentId>
... ... @@ -989,11 +989,11 @@
989 989   </TSaveTicketAttachmentsRequest_V1>
990 990   </SaveTicketAttachments>
991 991   </ACMP>
992 -</ICQL>}}}
973 +</ICQL>
993 993  {{/apimacro}}
994 994  
995 995  {{apimacro title="GetTicketAttachments Response"}}
996 -{{{<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/SaveTicketAttachmentsResponse_V1">
977 +<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/SaveTicketAttachmentsResponse_V1">
997 997   <ACMP>
998 998   <SaveTicketAttachments ActionType="Response" version="1">
999 999   <TSaveTicketAttachmentsResponse_V1 xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
... ... @@ -1002,13 +1002,13 @@
1002 1002   </TSaveTicketAttachmentsResponse_V1>
1003 1003   </SaveTicketAttachments>
1004 1004   </ACMP>
1005 -</ICQL>}}}
986 +</ICQL>
1006 1006  {{/apimacro}}
1007 1007  
1008 1008  = GetTicketComments =
1009 1009  
1010 1010  {{apimacro title="GetTicketComments Request"}}
1011 -{{{<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/GetTicketCommentsRequest_V1">
992 +<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/GetTicketCommentsRequest_V1">
1012 1012   <ACMP>
1013 1013   <GetTicketComments ActionType="Request" version="1">
1014 1014   <TGetTicketCommentsRequest_V1 xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
... ... @@ -1016,11 +1016,11 @@
1016 1016   </TGetTicketCommentsRequest_V1>
1017 1017   </GetTicketComments>
1018 1018   </ACMP>
1019 -</ICQL>}}}
1000 +</ICQL>
1020 1020  {{/apimacro}}
1021 1021  
1022 1022  {{apimacro title="GetTicketComments Response"}}
1023 -{{{<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/GetTicketCommentsResponse_V1">
1004 +<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/GetTicketCommentsResponse_V1">
1024 1024   <ACMP>
1025 1025   <GetTicketComments ActionType="Response" version="1">
1026 1026   <TGetTicketCommentsResponse_V1 xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
... ... @@ -1067,13 +1067,13 @@
1067 1067   </TGetTicketCommentsResponse_V1>
1068 1068   </GetTicketComments>
1069 1069   </ACMP>
1070 -</ICQL>}}}
1051 +</ICQL>
1071 1071  {{/apimacro}}
1072 1072  
1073 1073  = GetTicketComment =
1074 1074  
1075 1075  {{apimacro title="GetTicketComment_V1 Request"}}
1076 -{{{<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/GetTicketCommentRequest_V1">
1057 +<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/GetTicketCommentRequest_V1">
1077 1077   <ACMP>
1078 1078   <GetTicketComment ActionType="Request" version="1">
1079 1079   <TGetTicketCommentRequest_V1 xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
... ... @@ -1082,11 +1082,11 @@
1082 1082   </TGetTicketCommentRequest_V1>
1083 1083   </GetTicketComment>
1084 1084   </ACMP>
1085 -</ICQL>}}}
1066 +</ICQL>
1086 1086  {{/apimacro}}
1087 1087  
1088 1088  {{apimacro title="GetTicketComment_V1 Response"}}
1089 -{{{<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/GetTicketCommentResponse_V1">
1070 +<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/GetTicketCommentResponse_V1">
1090 1090   <ACMP>
1091 1091   <GetTicketComment ActionType="Response" version="1">
1092 1092   <TGetTicketCommentResponse_V1 xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
... ... @@ -1122,11 +1122,11 @@
1122 1122   </TGetTicketCommentResponse_V1>
1123 1123   </GetTicketComment>
1124 1124   </ACMP>
1125 -</ICQL>}}}
1106 +</ICQL>
1126 1126  {{/apimacro}}
1127 1127  
1128 1128  {{apimacro title="GetTicketComment_V2 Request"}}
1129 -{{{<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/GetTicketCommentRequest_V2">
1110 +<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/GetTicketCommentRequest_V2">
1130 1130   <ACMP>
1131 1131   <GetTicketComment ActionType="Request" version="2">
1132 1132   <TGetTicketCommentRequest_V2 xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
... ... @@ -1135,11 +1135,11 @@
1135 1135   </TGetTicketCommentRequest_V2>
1136 1136   </GetTicketComment>
1137 1137   </ACMP>
1138 -</ICQL>}}}
1119 +</ICQL>
1139 1139  {{/apimacro}}
1140 1140  
1141 1141  {{apimacro title="GetTicketComment_V2 Response"}}
1142 -{{{<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/GetTicketCommentResponse_V2">
1123 +<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/GetTicketCommentResponse_V2">
1143 1143   <ACMP>
1144 1144   <GetTicketComment ActionType="Response" version="2">
1145 1145   <TGetTicketCommentResponse_V2 xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
... ... @@ -1203,7 +1203,7 @@
1203 1203   </TGetTicketCommentResponse_V2>
1204 1204   </GetTicketComment>
1205 1205   </ACMP>
1206 -</ICQL>}}}
1187 +</ICQL>
1207 1207  {{/apimacro}}
1208 1208  
1209 1209  = SaveTicketComment =
... ... @@ -1219,7 +1219,7 @@
1219 1219  * Signature
1220 1220  
1221 1221  {{apimacro title="SaveTicketComment_V1 Request"}}
1222 -{{{<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/SaveTicketCommentRequest_V1">
1203 +<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/SaveTicketCommentRequest_V1">
1223 1223   <ACMP>
1224 1224   <SaveTicketComment ActionType="Request" version="1">
1225 1225   <TSaveTicketCommentRequest_V1 xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
... ... @@ -1227,7 +1227,7 @@
1227 1227   <ID>{59387FFD-B171-47C5-B735-041FA132CA39}</ID>
1228 1228   <TicketID>{59387FFD-B171-47C5-B735-041FA132CA39}</TicketID>
1229 1229   <IsPlainText>false</IsPlainText>
1230 - <! HTML Text or Plaintext >
1211 + <!-- HTML Text or Plaintext -->
1231 1231   <CommentText>CommentText</CommentText>
1232 1232   <IsPublic>false</IsPublic>
1233 1233   <PublicRecipient>PublicRecipient</PublicRecipient>
... ... @@ -1238,11 +1238,11 @@
1238 1238   </TSaveTicketCommentRequest_V1>
1239 1239   </SaveTicketComment>
1240 1240   </ACMP>
1241 -</ICQL>}}}
1222 +</ICQL>
1242 1242  {{/apimacro}}
1243 1243  
1244 1244  {{apimacro title="SaveTicketComment_V1 Response"}}
1245 -{{{<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/SaveTicketCommentResponse_V1">
1226 +<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/SaveTicketCommentResponse_V1">
1246 1246   <ACMP>
1247 1247   <SaveTicketComment ActionType="Response" version="1">
1248 1248   <TSaveTicketCommentResponse_V1 xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
... ... @@ -1251,11 +1251,11 @@
1251 1251   </TSaveTicketCommentResponse_V1>
1252 1252   </SaveTicketComment>
1253 1253   </ACMP>
1254 -</ICQL>}}}
1235 +</ICQL>
1255 1255  {{/apimacro}}
1256 1256  
1257 1257  {{apimacro title="SaveTicketComment_V2 Request"}}
1258 -{{{<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/SaveTicketCommentRequest_V1">
1239 +<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/SaveTicketCommentRequest_V1">
1259 1259   <ACMP>
1260 1260   <SaveTicketComment ActionType="Request" version="2">
1261 1261   <TSaveTicketCommentRequest_V2 xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
... ... @@ -1263,7 +1263,7 @@
1263 1263   <ID>{59387FFD-B171-47C5-B735-041FA132CA39}</ID>
1264 1264   <TicketID>{59387FFD-B171-47C5-B735-041FA132CA39}</TicketID>
1265 1265   <IsPlainText>false</IsPlainText>
1266 - <! HTML Text or Plaintext >
1247 + <!-- HTML Text or Plaintext -->
1267 1267   <CommentText>CommentText</CommentText>
1268 1268   <IsPublic>false</IsPublic>
1269 1269   <PublicRecipient>PublicRecipient</PublicRecipient>
... ... @@ -1292,11 +1292,11 @@
1292 1292   </TSaveTicketCommentRequest_V2>
1293 1293   </SaveTicketComment>
1294 1294   </ACMP>
1295 -</ICQL>}}}
1276 +</ICQL>
1296 1296  {{/apimacro}}
1297 1297  
1298 1298  {{apimacro title="SaveTicketComment_V2 Response"}}
1299 -{{{<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/SaveTicketCommentResponse_V2">
1280 +<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/SaveTicketCommentResponse_V2">
1300 1300   <ACMP>
1301 1301   <SaveTicketComment ActionType="Response" version="2">
1302 1302   <TSaveTicketCommentResponse_V2 xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
... ... @@ -1305,13 +1305,13 @@
1305 1305   </TSaveTicketCommentResponse_V2>
1306 1306   </SaveTicketComment>
1307 1307   </ACMP>
1308 -</ICQL>}}}
1289 +</ICQL>
1309 1309  {{/apimacro}}
1310 1310  
1311 1311  = GetCommentListOfTicket =
1312 1312  
1313 1313  {{apimacro title="GetCommentListOfTicket Request"}}
1314 -{{{<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/GetCommentListOfTicketRequest_V1">
1295 +<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/GetCommentListOfTicketRequest_V1">
1315 1315   <ACMP>
1316 1316   <GetCommentListOfTicket ActionType="Request" version="1">
1317 1317   <TGetCommentListOfTicketRequest_V1 xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
... ... @@ -1319,11 +1319,11 @@
1319 1319   </TGetCommentListOfTicketRequest_V1>
1320 1320   </GetCommentListOfTicket>
1321 1321   </ACMP>
1322 -</ICQL>}}}
1303 +</ICQL>
1323 1323  {{/apimacro}}
1324 1324  
1325 1325  {{apimacro title="GetCommentListOfTicket Response"}}
1326 -{{{<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/GetCommentListOfTicketResponse_V1">
1307 +<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/GetCommentListOfTicketResponse_V1">
1327 1327   <ACMP>
1328 1328   <GetCommentListOfTicket ActionType="Response" version="1">
1329 1329   <TGetCommentListOfTicketResponse_V1 xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
... ... @@ -1374,1506 +1374,9 @@
1374 1374   </TGetCommentListOfTicketResponse_V1>
1375 1375   </GetCommentListOfTicket>
1376 1376   </ACMP>
1377 -</ICQL>}}}
1358 +</ICQL>
1378 1378  {{/apimacro}}
1379 1379  
1380 1380  = GetTicketCategoryList =
1381 1381  
1382 -{{apimacro title="GetTicketCategory Request"}}
1383 -{{{<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/GetTicketCategoryListRequest_V1">
1384 - <ACMP>
1385 - <GetTicketCategoryList ActionType="Request" version="1">
1386 - <TGetTicketCategoryListRequest_V1/>
1387 - </GetTicketCategoryList>
1388 - </ACMP>
1389 -</ICQL>}}}
1390 -{{/apimacro}}
1391 -
1392 -{{apimacro title="GetTicketCategory Response"}}
1393 -{{{<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/GetTicketCategoryListResponse_V1">
1394 - <ACMP>
1395 - <GetTicketCategoryList ActionType="Response" version="1">
1396 - <TGetTicketCategoryListResponse_V1 xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
1397 - <Categories>
1398 - <TTicketCategory_V1 xsi:type="TTicketCategory_V1">
1399 - <ID>{59387FFD-B171-47C5-B735-041FA132CA39}</ID>
1400 - <ParentID>{59387FFD-B171-47C5-B735-041FA132CA39}</ParentID>
1401 - <Caption_EN>Caption_EN</Caption_EN>
1402 - <Caption_DE>Caption_DE</Caption_DE>
1403 - </TTicketCategory_V1>
1404 - <TTicketCategory_V1 xsi:type="TTicketCategory_V1">
1405 - <ID>{59387FFD-B171-47C5-B735-041FA132CA39}</ID>
1406 - <ParentID>{59387FFD-B171-47C5-B735-041FA132CA39}</ParentID>
1407 - <Caption_EN>Caption_EN</Caption_EN>
1408 - <Caption_DE>Caption_DE</Caption_DE>
1409 - </TTicketCategory_V1>
1410 - </Categories>
1411 - <ResultCode>0</ResultCode>
1412 - <ResultMessage>ResultMessage</ResultMessage>
1413 - </TGetTicketCategoryListResponse_V1>
1414 - </GetTicketCategoryList>
1415 - </ACMP>
1416 -</ICQL>}}}
1417 -{{/apimacro}}
1418 -
1419 -= GetTicketResolutionList =
1420 -
1421 -{{apimacro title="GetTicketResolutionList Request"}}
1422 -{{{<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/GetTicketResolutionListRequest_V1">
1423 - <ACMP>
1424 - <GetTicketResolutionList ActionType="Request" version="1">
1425 - <TGetTicketResolutionListRequest_V1/>
1426 - </GetTicketResolutionList>
1427 - </ACMP>
1428 -</ICQL>}}}
1429 -{{/apimacro}}
1430 -
1431 -{{apimacro title="GetTicketResolutionList Response"}}
1432 -{{{<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/GetTicketResolutionListResponse_V1">
1433 - <ACMP>
1434 - <GetTicketResolutionList ActionType="Response" version="1">
1435 - <TGetTicketResolutionListResponse_V1 xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
1436 - <Resolutions>
1437 - <TTicketResolution_V1 xsi:type="TTicketResolution_V1">
1438 - <ID>{59387FFD-B171-47C5-B735-041FA132CA39}</ID>
1439 - <Quantifier>0</Quantifier>
1440 - <Caption_EN>Caption_EN</Caption_EN>
1441 - <Caption_DE>Caption_DE</Caption_DE>
1442 - <IsDeleted>false</IsDeleted>
1443 - <IsDefaultResolution>false</IsDefaultResolution>
1444 - </TTicketResolution_V1>
1445 - <TTicketResolution_V1 xsi:type="TTicketResolution_V1">
1446 - <ID>{59387FFD-B171-47C5-B735-041FA132CA39}</ID>
1447 - <Quantifier>0</Quantifier>
1448 - <Caption_EN>Caption_EN</Caption_EN>
1449 - <Caption_DE>Caption_DE</Caption_DE>
1450 - <IsDeleted>false</IsDeleted>
1451 - <IsDefaultResolution>false</IsDefaultResolution>
1452 - </TTicketResolution_V1>
1453 - </Resolutions>
1454 - <ResultCode>0</ResultCode>
1455 - <ResultMessage>ResultMessage</ResultMessage>
1456 - </TGetTicketResolutionListResponse_V1>
1457 - </GetTicketResolutionList>
1458 - </ACMP>
1459 -</ICQL>}}}
1460 -{{/apimacro}}
1461 -
1462 -= GetTicketListByQuery =
1463 -
1464 -{{apimacro title="GetTicketListByQuery Request"}}
1465 -{{{<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/GetTicketListByQueryRequest_V1">
1466 - <ACMP>
1467 - <GetTicketListByQuery ActionType="Request" version="1">
1468 - <TGetTicketListByQueryRequest_V1 xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
1469 - <QueryId>{59387FFD-B171-47C5-B735-041FA132CA39}</QueryId>
1470 - </TGetTicketListByQueryRequest_V1>
1471 - </GetTicketListByQuery>
1472 - </ACMP>
1473 -</ICQL>}}}
1474 -{{/apimacro}}
1475 -
1476 -{{apimacro title="GetTicketListByQuery Response"}}
1477 -{{{<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/GetTicketListByQueryResponse_V1">
1478 - <ACMP>
1479 - <GetTicketListByQuery ActionType="Response" version="1">
1480 - <TGetTicketListByQueryResponse_V1 xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
1481 - <TicketList>
1482 - <TTicketInfo_V1 xsi:type="TTicketInfo_V1">
1483 - <Id>{59387FFD-B171-47C5-B735-041FA132CA39}</Id>
1484 - <IntTicketId>0</IntTicketId>
1485 - <Title>Title</Title>
1486 - <State xsi:type="TTicketState_V1">
1487 - <Id>{59387FFD-B171-47C5-B735-041FA132CA39}</Id>
1488 - <Caption_de>Caption_de</Caption_de>
1489 - <Caption_en>Caption_en</Caption_en>
1490 - <StateOrder>0</StateOrder>
1491 - </State>
1492 - <ReadState>trsNew</ReadState>
1493 - <EscalationLevel>0</EscalationLevel>
1494 - <Reminder>1899-12-30T00:00:00.000Z</Reminder>
1495 - <Assignee xsi:type="TContactInfo_V1">
1496 - <ID>{59387FFD-B171-47C5-B735-041FA132CA39}</ID>
1497 - <Name>Name</Name>
1498 - <FamilyName>FamilyName</FamilyName>
1499 - <FullName>FullName</FullName>
1500 - <Email>Email</Email>
1501 - <HasPhoneNumber>false</HasPhoneNumber>
1502 - <HasDeleteFlag>false</HasDeleteFlag>
1503 - <IsUser>false</IsUser>
1504 - </Assignee>
1505 - <Contact xsi:type="TContactInfo_V1">
1506 - <ID>{59387FFD-B171-47C5-B735-041FA132CA39}</ID>
1507 - <Name>Name</Name>
1508 - <FamilyName>FamilyName</FamilyName>
1509 - <FullName>FullName</FullName>
1510 - <Email>Email</Email>
1511 - <HasPhoneNumber>false</HasPhoneNumber>
1512 - <HasDeleteFlag>false</HasDeleteFlag>
1513 - <IsUser>false</IsUser>
1514 - </Contact>
1515 - <LastModified>1899-12-30T00:00:00.000Z</LastModified>
1516 - </TTicketInfo_V1>
1517 - <TTicketInfo_V1 xsi:type="TTicketInfo_V1">
1518 - <Id>{59387FFD-B171-47C5-B735-041FA132CA39}</Id>
1519 - <IntTicketId>0</IntTicketId>
1520 - <Title>Title</Title>
1521 - <State xsi:type="TTicketState_V1">
1522 - <Id>{59387FFD-B171-47C5-B735-041FA132CA39}</Id>
1523 - <Caption_de>Caption_de</Caption_de>
1524 - <Caption_en>Caption_en</Caption_en>
1525 - <StateOrder>0</StateOrder>
1526 - </State>
1527 - <ReadState>trsNew</ReadState>
1528 - <EscalationLevel>0</EscalationLevel>
1529 - <Reminder>1899-12-30T00:00:00.000Z</Reminder>
1530 - <Assignee xsi:type="TContactInfo_V1">
1531 - <ID>{59387FFD-B171-47C5-B735-041FA132CA39}</ID>
1532 - <Name>Name</Name>
1533 - <FamilyName>FamilyName</FamilyName>
1534 - <FullName>FullName</FullName>
1535 - <Email>Email</Email>
1536 - <HasPhoneNumber>false</HasPhoneNumber>
1537 - <HasDeleteFlag>false</HasDeleteFlag>
1538 - <IsUser>false</IsUser>
1539 - </Assignee>
1540 - <Contact xsi:type="TContactInfo_V1">
1541 - <ID>{59387FFD-B171-47C5-B735-041FA132CA39}</ID>
1542 - <Name>Name</Name>
1543 - <FamilyName>FamilyName</FamilyName>
1544 - <FullName>FullName</FullName>
1545 - <Email>Email</Email>
1546 - <HasPhoneNumber>false</HasPhoneNumber>
1547 - <HasDeleteFlag>false</HasDeleteFlag>
1548 - <IsUser>false</IsUser>
1549 - </Contact>
1550 - <LastModified>1899-12-30T00:00:00.000Z</LastModified>
1551 - </TTicketInfo_V1>
1552 - </TicketList>
1553 - <ResultCode>0</ResultCode>
1554 - <ResultMessage>ResultMessage</ResultMessage>
1555 - </TGetTicketListByQueryResponse_V1>
1556 - </GetTicketListByQuery>
1557 - </ACMP>
1558 -</ICQL>}}}
1559 -{{/apimacro}}
1560 -
1561 -{{apimacro title="GetTicketListByQuery Request V2"}}
1562 -{{{<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/GetTicketListByQueryRequest_V2">
1563 - <ACMP>
1564 - <GetTicketListByQuery ActionType="Request" version="2">
1565 - <TGetTicketListByQueryRequest_V2 xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
1566 - <QueryId>{59387FFD-B171-47C5-B735-041FA132CA39}</QueryId>
1567 - </TGetTicketListByQueryRequest_V2>
1568 - </GetTicketListByQuery>
1569 - </ACMP>
1570 -</ICQL>}}}
1571 -{{/apimacro}}
1572 -
1573 -{{apimacro title="GetTicketListByQuery Response V2"}}
1574 -{{{<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/GetTicketListByQueryResponse_V2">
1575 - <ACMP>
1576 - <GetTicketListByQuery ActionType="Response" version="2">
1577 - <TGetTicketListByQueryResponse_V2 xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
1578 - <TicketList>
1579 - <TTicketInfo_V2 xsi:type="TTicketInfo_V2">
1580 - <Id>{59387FFD-B171-47C5-B735-041FA132CA39}</Id>
1581 - <IntTicketId>0</IntTicketId>
1582 - <Title>Title</Title>
1583 - <StateId>{59387FFD-B171-47C5-B735-041FA132CA39}</StateId>
1584 - <ReadState>trsNew</ReadState>
1585 - <EscalationId>{59387FFD-B171-47C5-B735-041FA132CA39}</EscalationId>
1586 - <EscalationLevel>0</EscalationLevel>
1587 - <Reminder>1899-12-30T00:00:00.000Z</Reminder>
1588 - <Assignee xsi:type="TAssigneeInfo_V1">
1589 - <Id>{59387FFD-B171-47C5-B735-041FA132CA39}</Id>
1590 - <Name>Name</Name>
1591 - <AssigneeIsGroup>false</AssigneeIsGroup>
1592 - <Roles/>
1593 - </Assignee>
1594 - <Contact xsi:type="TContactInfo_V1">
1595 - <ID>{59387FFD-B171-47C5-B735-041FA132CA39}</ID>
1596 - <Name>Name</Name>
1597 - <FamilyName>FamilyName</FamilyName>
1598 - <FullName>FullName</FullName>
1599 - <Email>Email</Email>
1600 - <HasPhoneNumber>false</HasPhoneNumber>
1601 - <HasDeleteFlag>false</HasDeleteFlag>
1602 - <IsUser>false</IsUser>
1603 - </Contact>
1604 - <LastModified>1899-12-30T00:00:00.000Z</LastModified>
1605 - </TTicketInfo_V2>
1606 - <TTicketInfo_V2 xsi:type="TTicketInfo_V2">
1607 - <Id>{59387FFD-B171-47C5-B735-041FA132CA39}</Id>
1608 - <IntTicketId>0</IntTicketId>
1609 - <Title>Title</Title>
1610 - <StateId>{59387FFD-B171-47C5-B735-041FA132CA39}</StateId>
1611 - <ReadState>trsNew</ReadState>
1612 - <EscalationId>{59387FFD-B171-47C5-B735-041FA132CA39}</EscalationId>
1613 - <EscalationLevel>0</EscalationLevel>
1614 - <Reminder>1899-12-30T00:00:00.000Z</Reminder>
1615 - <Assignee xsi:type="TAssigneeInfo_V1">
1616 - <Id>{59387FFD-B171-47C5-B735-041FA132CA39}</Id>
1617 - <Name>Name</Name>
1618 - <AssigneeIsGroup>false</AssigneeIsGroup>
1619 - <Roles/>
1620 - </Assignee>
1621 - <Contact xsi:type="TContactInfo_V1">
1622 - <ID>{59387FFD-B171-47C5-B735-041FA132CA39}</ID>
1623 - <Name>Name</Name>
1624 - <FamilyName>FamilyName</FamilyName>
1625 - <FullName>FullName</FullName>
1626 - <Email>Email</Email>
1627 - <HasPhoneNumber>false</HasPhoneNumber>
1628 - <HasDeleteFlag>false</HasDeleteFlag>
1629 - <IsUser>false</IsUser>
1630 - </Contact>
1631 - <LastModified>1899-12-30T00:00:00.000Z</LastModified>
1632 - </TTicketInfo_V2>
1633 - </TicketList>
1634 - <ResultCode>0</ResultCode>
1635 - <ResultMessage>ResultMessage</ResultMessage>
1636 - </TGetTicketListByQueryResponse_V2>
1637 - </GetTicketListByQuery>
1638 - </ACMP>
1639 -</ICQL>}}}
1640 -{{/apimacro}}
1641 -
1642 -= GetTicketList =
1643 -
1644 -{{apimacro title="GetTicketList Request"}}
1645 -{{{<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/GetTicketListRequest_V1">
1646 - <ACMP>
1647 - <GetTicketList ActionType="Request" version="1">
1648 - <TGetTicketListRequest_V1 xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
1649 - <! Filtert folgende Felder: Title, IntTicketID, Contact Name, Assignee Name, Keywords >
1650 - <FilterText>FilterText</FilterText>
1651 - <StateId>{59387FFD-B171-47C5-B735-041FA132CA39}</StateId>
1652 - <ResolutionId>{59387FFD-B171-47C5-B735-041FA132CA39}</ResolutionId>
1653 - <PriorityId>{59387FFD-B171-47C5-B735-041FA132CA39}</PriorityId>
1654 - <CategoryId>{59387FFD-B171-47C5-B735-041FA132CA39}</CategoryId>
1655 - <ImpactId>{59387FFD-B171-47C5-B735-041FA132CA39}</ImpactId>
1656 - <ContactId>{59387FFD-B171-47C5-B735-041FA132CA39}</ContactId>
1657 - <AssigneeId>{59387FFD-B171-47C5-B735-041FA132CA39}</AssigneeId>
1658 - </TGetTicketListRequest_V1>
1659 - </GetTicketList>
1660 - </ACMP>
1661 -</ICQL>}}}
1662 -{{/apimacro}}
1663 -
1664 -{{apimacro title="GetTicketList Response"}}
1665 -{{{<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/GetTicketListResponse_V1">
1666 - <ACMP>
1667 - <GetTicketList ActionType="Response" version="1">
1668 - <TGetTicketListResponse_V1 xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
1669 - <Tickets>
1670 - <TTicketInfo_V2 xsi:type="TTicketInfo_V2">
1671 - <Id>{59387FFD-B171-47C5-B735-041FA132CA39}</Id>
1672 - <IntTicketId>0</IntTicketId>
1673 - <Title>Title</Title>
1674 - <StateId>{59387FFD-B171-47C5-B735-041FA132CA39}</StateId>
1675 - <ReadState>trsNew</ReadState>
1676 - <EscalationId>{59387FFD-B171-47C5-B735-041FA132CA39}</EscalationId>
1677 - <EscalationLevel>0</EscalationLevel>
1678 - <Reminder>1899-12-30T00:00:00.000Z</Reminder>
1679 - <Assignee xsi:type="TAssigneeInfo_V1">
1680 - <Id>{59387FFD-B171-47C5-B735-041FA132CA39}</Id>
1681 - <Name>Name</Name>
1682 - <AssigneeIsGroup>false</AssigneeIsGroup>
1683 - <Roles/>
1684 - </Assignee>
1685 - <Contact xsi:type="TContactInfo_V1">
1686 - <ID>{59387FFD-B171-47C5-B735-041FA132CA39}</ID>
1687 - <Name>Name</Name>
1688 - <FamilyName>FamilyName</FamilyName>
1689 - <FullName>FullName</FullName>
1690 - <Email>Email</Email>
1691 - <HasPhoneNumber>false</HasPhoneNumber>
1692 - <HasDeleteFlag>false</HasDeleteFlag>
1693 - <IsUser>false</IsUser>
1694 - </Contact>
1695 - <LastModified>1899-12-30T00:00:00.000Z</LastModified>
1696 - </TTicketInfo_V2>
1697 - <TTicketInfo_V2 xsi:type="TTicketInfo_V2">
1698 - <Id>{59387FFD-B171-47C5-B735-041FA132CA39}</Id>
1699 - <IntTicketId>0</IntTicketId>
1700 - <Title>Title</Title>
1701 - <StateId>{59387FFD-B171-47C5-B735-041FA132CA39}</StateId>
1702 - <ReadState>trsNew</ReadState>
1703 - <EscalationId>{59387FFD-B171-47C5-B735-041FA132CA39}</EscalationId>
1704 - <EscalationLevel>0</EscalationLevel>
1705 - <Reminder>1899-12-30T00:00:00.000Z</Reminder>
1706 - <Assignee xsi:type="TAssigneeInfo_V1">
1707 - <Id>{59387FFD-B171-47C5-B735-041FA132CA39}</Id>
1708 - <Name>Name</Name>
1709 - <AssigneeIsGroup>false</AssigneeIsGroup>
1710 - <Roles/>
1711 - </Assignee>
1712 - <Contact xsi:type="TContactInfo_V1">
1713 - <ID>{59387FFD-B171-47C5-B735-041FA132CA39}</ID>
1714 - <Name>Name</Name>
1715 - <FamilyName>FamilyName</FamilyName>
1716 - <FullName>FullName</FullName>
1717 - <Email>Email</Email>
1718 - <HasPhoneNumber>false</HasPhoneNumber>
1719 - <HasDeleteFlag>false</HasDeleteFlag>
1720 - <IsUser>false</IsUser>
1721 - </Contact>
1722 - <LastModified>1899-12-30T00:00:00.000Z</LastModified>
1723 - </TTicketInfo_V2>
1724 - </Tickets>
1725 - <Version>Version</Version>
1726 - <ResultCode>0</ResultCode>
1727 - <ResultMessage>ResultMessage</ResultMessage>
1728 - </TGetTicketListResponse_V1>
1729 - </GetTicketList>
1730 - </ACMP>
1731 -</ICQL>}}}
1732 -{{/apimacro}}
1733 -
1734 -= GetTicketListOfAsset =
1735 -
1736 -{{apimacro title="GetTicketListOfAsset Request"}}
1737 -{{{<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/GetTicketListOfAssetRequest_V1">
1738 - <ACMP>
1739 - <GetTicketListOfAsset ActionType="Request" version="1">
1740 - <TGetTicketListOfAssetRequest_V1 xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
1741 - <Id>{59387FFD-B171-47C5-B735-041FA132CA39}</Id>
1742 - </TGetTicketListOfAssetRequest_V1>
1743 - </GetTicketListOfAsset>
1744 - </ACMP>
1745 -</ICQL>}}}
1746 -{{/apimacro}}
1747 -
1748 -{{apimacro title="GetTicketListOfAsset Response"}}
1749 -{{{<?xml version="1.0" encoding="utf-8"?>
1750 -<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/GetTicketListOfAssetResponse_V1">
1751 - <ACMP>
1752 - <GetTicketListOfAsset ActionType="Response" version="1">
1753 - <TGetTicketListOfAssetResponse_V1 xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
1754 - <Tickets>
1755 - <TTicketInfo_V2 xsi:type="TTicketInfo_V2">
1756 - <Id>{59387FFD-B171-47C5-B735-041FA132CA39}</Id>
1757 - <IntTicketId>0</IntTicketId>
1758 - <Title>Title</Title>
1759 - <StateId>{59387FFD-B171-47C5-B735-041FA132CA39}</StateId>
1760 - <ReadState>trsNew</ReadState>
1761 - <EscalationId>{59387FFD-B171-47C5-B735-041FA132CA39}</EscalationId>
1762 - <EscalationLevel>0</EscalationLevel>
1763 - <Reminder>1899-12-30T00:00:00.000Z</Reminder>
1764 - <Assignee xsi:type="TAssigneeInfo_V1">
1765 - <Id>{59387FFD-B171-47C5-B735-041FA132CA39}</Id>
1766 - <Name>Name</Name>
1767 - <AssigneeIsGroup>false</AssigneeIsGroup>
1768 - <Roles/>
1769 - </Assignee>
1770 - <Contact xsi:type="TContactInfo_V1">
1771 - <ID>{59387FFD-B171-47C5-B735-041FA132CA39}</ID>
1772 - <Name>Name</Name>
1773 - <FamilyName>FamilyName</FamilyName>
1774 - <FullName>FullName</FullName>
1775 - <Email>Email</Email>
1776 - <HasPhoneNumber>false</HasPhoneNumber>
1777 - <HasDeleteFlag>false</HasDeleteFlag>
1778 - <IsUser>false</IsUser>
1779 - </Contact>
1780 - <LastModified>1899-12-30T00:00:00.000Z</LastModified>
1781 - </TTicketInfo_V2>
1782 - <TTicketInfo_V2 xsi:type="TTicketInfo_V2">
1783 - <Id>{59387FFD-B171-47C5-B735-041FA132CA39}</Id>
1784 - <IntTicketId>0</IntTicketId>
1785 - <Title>Title</Title>
1786 - <StateId>{59387FFD-B171-47C5-B735-041FA132CA39}</StateId>
1787 - <ReadState>trsNew</ReadState>
1788 - <EscalationId>{59387FFD-B171-47C5-B735-041FA132CA39}</EscalationId>
1789 - <EscalationLevel>0</EscalationLevel>
1790 - <Reminder>1899-12-30T00:00:00.000Z</Reminder>
1791 - <Assignee xsi:type="TAssigneeInfo_V1">
1792 - <Id>{59387FFD-B171-47C5-B735-041FA132CA39}</Id>
1793 - <Name>Name</Name>
1794 - <AssigneeIsGroup>false</AssigneeIsGroup>
1795 - <Roles/>
1796 - </Assignee>
1797 - <Contact xsi:type="TContactInfo_V1">
1798 - <ID>{59387FFD-B171-47C5-B735-041FA132CA39}</ID>
1799 - <Name>Name</Name>
1800 - <FamilyName>FamilyName</FamilyName>
1801 - <FullName>FullName</FullName>
1802 - <Email>Email</Email>
1803 - <HasPhoneNumber>false</HasPhoneNumber>
1804 - <HasDeleteFlag>false</HasDeleteFlag>
1805 - <IsUser>false</IsUser>
1806 - </Contact>
1807 - <LastModified>1899-12-30T00:00:00.000Z</LastModified>
1808 - </TTicketInfo_V2>
1809 - </Tickets>
1810 - <ResultCode>0</ResultCode>
1811 - <ResultMessage>ResultMessage</ResultMessage>
1812 - </TGetTicketListOfAssetResponse_V1>
1813 - </GetTicketListOfAsset>
1814 - </ACMP>
1815 -</ICQL>}}}
1816 -{{/apimacro}}
1817 -
1818 -= GetLinkedTicketsOfTicket =
1819 -
1820 -{{apimacro title="GetLinkedTicketsOfTicket Request"}}
1821 -{{{<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/GetLinkedTicketsOfTicketRequest_V1">
1822 - <ACMP>
1823 - <GetLinkedTicketsOfTicket ActionType="Request" version="1">
1824 - <TGetLinkedTicketsOfTicketRequest_V1 xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
1825 - <TicketId>{59387FFD-B171-47C5-B735-041FA132CA39}</TicketId>
1826 - </TGetLinkedTicketsOfTicketRequest_V1>
1827 - </GetLinkedTicketsOfTicket>
1828 - </ACMP>
1829 -</ICQL>}}}
1830 -{{/apimacro}}
1831 -
1832 -{{apimacro title="GetLinkedTicketsOfTicket Response"}}
1833 -{{{<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/GetLinkedTicketsOfTicketResponse_V1">
1834 - <ACMP>
1835 - <GetLinkedTicketsOfTicket ActionType="Response" version="1">
1836 - <TGetLinkedTicketsOfTicketResponse_V1 xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
1837 - <Tickets>
1838 - <TTicketInfo_V2 xsi:type="TTicketInfo_V2">
1839 - <Id>{59387FFD-B171-47C5-B735-041FA132CA39}</Id>
1840 - <IntTicketId>0</IntTicketId>
1841 - <Title>Title</Title>
1842 - <StateId>{59387FFD-B171-47C5-B735-041FA132CA39}</StateId>
1843 - <ReadState>trsNew</ReadState>
1844 - <EscalationId>{59387FFD-B171-47C5-B735-041FA132CA39}</EscalationId>
1845 - <EscalationLevel>0</EscalationLevel>
1846 - <Reminder>1899-12-30T00:00:00.000Z</Reminder>
1847 - <Assignee xsi:type="TAssigneeInfo_V1">
1848 - <Id>{59387FFD-B171-47C5-B735-041FA132CA39}</Id>
1849 - <Name>Name</Name>
1850 - <AssigneeIsGroup>false</AssigneeIsGroup>
1851 - <Roles/>
1852 - </Assignee>
1853 - <Contact xsi:type="TContactInfo_V1">
1854 - <ID>{59387FFD-B171-47C5-B735-041FA132CA39}</ID>
1855 - <Name>Name</Name>
1856 - <FamilyName>FamilyName</FamilyName>
1857 - <FullName>FullName</FullName>
1858 - <Email>Email</Email>
1859 - <HasPhoneNumber>false</HasPhoneNumber>
1860 - <HasDeleteFlag>false</HasDeleteFlag>
1861 - <IsUser>false</IsUser>
1862 - </Contact>
1863 - <LastModified>1899-12-30T00:00:00.000Z</LastModified>
1864 - </TTicketInfo_V2>
1865 - <TTicketInfo_V2 xsi:type="TTicketInfo_V2">
1866 - <Id>{59387FFD-B171-47C5-B735-041FA132CA39}</Id>
1867 - <IntTicketId>0</IntTicketId>
1868 - <Title>Title</Title>
1869 - <StateId>{59387FFD-B171-47C5-B735-041FA132CA39}</StateId>
1870 - <ReadState>trsNew</ReadState>
1871 - <EscalationId>{59387FFD-B171-47C5-B735-041FA132CA39}</EscalationId>
1872 - <EscalationLevel>0</EscalationLevel>
1873 - <Reminder>1899-12-30T00:00:00.000Z</Reminder>
1874 - <Assignee xsi:type="TAssigneeInfo_V1">
1875 - <Id>{59387FFD-B171-47C5-B735-041FA132CA39}</Id>
1876 - <Name>Name</Name>
1877 - <AssigneeIsGroup>false</AssigneeIsGroup>
1878 - <Roles/>
1879 - </Assignee>
1880 - <Contact xsi:type="TContactInfo_V1">
1881 - <ID>{59387FFD-B171-47C5-B735-041FA132CA39}</ID>
1882 - <Name>Name</Name>
1883 - <FamilyName>FamilyName</FamilyName>
1884 - <FullName>FullName</FullName>
1885 - <Email>Email</Email>
1886 - <HasPhoneNumber>false</HasPhoneNumber>
1887 - <HasDeleteFlag>false</HasDeleteFlag>
1888 - <IsUser>false</IsUser>
1889 - </Contact>
1890 - <LastModified>1899-12-30T00:00:00.000Z</LastModified>
1891 - </TTicketInfo_V2>
1892 - </Tickets>
1893 - <ResultCode>0</ResultCode>
1894 - <ResultMessage>ResultMessage</ResultMessage>
1895 - </TGetLinkedTicketsOfTicketResponse_V1>
1896 - </GetLinkedTicketsOfTicket>
1897 - </ACMP>
1898 -</ICQL>}}}
1899 -{{/apimacro}}
1900 -
1901 -= GetHelpdeskSettings =
1902 -
1903 -{{apimacro title="GetHelpdeskSettings Request"}}
1904 -{{{<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/GetHelpdeskSettingsRequest_V1">
1905 - <ACMP>
1906 - <GetHelpdeskSettings ActionType="Request" version="1">
1907 - <TGetHelpdeskSettingsRequest_V1/>
1908 - </GetHelpdeskSettings>
1909 - </ACMP>
1910 -</ICQL>}}}
1911 -{{/apimacro}}
1912 -
1913 -{{apimacro title="GetHelpdeskSettings Response"}}
1914 -{{{<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/GetHelpdeskSettingsResponse_V1">
1915 - <ACMP>
1916 - <GetHelpdeskSettings ActionType="Response" version="1">
1917 - <TGetHelpdeskSettingsResponse_V1 xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
1918 - <HelpdeskSettings xsi:type="THelpdeskSettings_V1">
1919 - <Categories>
1920 - <TTicketCategory_V1 xsi:type="TTicketCategory_V1">
1921 - <ID>{59387FFD-B171-47C5-B735-041FA132CA39}</ID>
1922 - <ParentID>{59387FFD-B171-47C5-B735-041FA132CA39}</ParentID>
1923 - <Caption_EN>Caption_EN</Caption_EN>
1924 - <Caption_DE>Caption_DE</Caption_DE>
1925 - </TTicketCategory_V1>
1926 - <TTicketCategory_V1 xsi:type="TTicketCategory_V1">
1927 - <ID>{59387FFD-B171-47C5-B735-041FA132CA39}</ID>
1928 - <ParentID>{59387FFD-B171-47C5-B735-041FA132CA39}</ParentID>
1929 - <Caption_EN>Caption_EN</Caption_EN>
1930 - <Caption_DE>Caption_DE</Caption_DE>
1931 - </TTicketCategory_V1>
1932 - </Categories>
1933 - <Impacts>
1934 - <TTicketImpact_V1 xsi:type="TTicketImpact_V1">
1935 - <Id>{59387FFD-B171-47C5-B735-041FA132CA39}</Id>
1936 - <Caption_DE>Caption_DE</Caption_DE>
1937 - <Caption_EN>Caption_EN</Caption_EN>
1938 - </TTicketImpact_V1>
1939 - <TTicketImpact_V1 xsi:type="TTicketImpact_V1">
1940 - <Id>{59387FFD-B171-47C5-B735-041FA132CA39}</Id>
1941 - <Caption_DE>Caption_DE</Caption_DE>
1942 - <Caption_EN>Caption_EN</Caption_EN>
1943 - </TTicketImpact_V1>
1944 - </Impacts>
1945 - <States>
1946 - <TTicketState_V1 xsi:type="TTicketState_V1">
1947 - <Id>{59387FFD-B171-47C5-B735-041FA132CA39}</Id>
1948 - <Caption_de>Caption_de</Caption_de>
1949 - <Caption_en>Caption_en</Caption_en>
1950 - <StateOrder>0</StateOrder>
1951 - </TTicketState_V1>
1952 - <TTicketState_V1 xsi:type="TTicketState_V1">
1953 - <Id>{59387FFD-B171-47C5-B735-041FA132CA39}</Id>
1954 - <Caption_de>Caption_de</Caption_de>
1955 - <Caption_en>Caption_en</Caption_en>
1956 - <StateOrder>0</StateOrder>
1957 - </TTicketState_V1>
1958 - </States>
1959 - <EnableResolution>false</EnableResolution>
1960 - <Resolutions>
1961 - <TTicketResolution_V1 xsi:type="TTicketResolution_V1">
1962 - <ID>{59387FFD-B171-47C5-B735-041FA132CA39}</ID>
1963 - <Quantifier>0</Quantifier>
1964 - <Caption_EN>Caption_EN</Caption_EN>
1965 - <Caption_DE>Caption_DE</Caption_DE>
1966 - <IsDeleted>false</IsDeleted>
1967 - <IsDefaultResolution>false</IsDefaultResolution>
1968 - </TTicketResolution_V1>
1969 - <TTicketResolution_V1 xsi:type="TTicketResolution_V1">
1970 - <ID>{59387FFD-B171-47C5-B735-041FA132CA39}</ID>
1971 - <Quantifier>0</Quantifier>
1972 - <Caption_EN>Caption_EN</Caption_EN>
1973 - <Caption_DE>Caption_DE</Caption_DE>
1974 - <IsDeleted>false</IsDeleted>
1975 - <IsDefaultResolution>false</IsDefaultResolution>
1976 - </TTicketResolution_V1>
1977 - </Resolutions>
1978 - <Priorities>
1979 - <TTicketPriority_V1 xsi:type="TTicketPriority_V1">
1980 - <Priority>0</Priority>
1981 - <Caption_DE>Caption_DE</Caption_DE>
1982 - <Caption_EN>Caption_EN</Caption_EN>
1983 - </TTicketPriority_V1>
1984 - <TTicketPriority_V1 xsi:type="TTicketPriority_V1">
1985 - <Priority>0</Priority>
1986 - <Caption_DE>Caption_DE</Caption_DE>
1987 - <Caption_EN>Caption_EN</Caption_EN>
1988 - </TTicketPriority_V1>
1989 - </Priorities>
1990 - <MaxAttachmentSize>0</MaxAttachmentSize>
1991 - <NeedCommentToClose>false</NeedCommentToClose>
1992 - <TextModules>
1993 - <TTicketTextModule_V1 xsi:type="TTicketTextModule_V1">
1994 - <Id>{59387FFD-B171-47C5-B735-041FA132CA39}</Id>
1995 - <Name>Name</Name>
1996 - <Text>Text</Text>
1997 - <ParentId>{59387FFD-B171-47C5-B735-041FA132CA39}</ParentId>
1998 - <Path>Path</Path>
1999 - </TTicketTextModule_V1>
2000 - <TTicketTextModule_V1 xsi:type="TTicketTextModule_V1">
2001 - <Id>{59387FFD-B171-47C5-B735-041FA132CA39}</Id>
2002 - <Name>Name</Name>
2003 - <Text>Text</Text>
2004 - <ParentId>{59387FFD-B171-47C5-B735-041FA132CA39}</ParentId>
2005 - <Path>Path</Path>
2006 - </TTicketTextModule_V1>
2007 - </TextModules>
2008 - <TimeTrackingEnabled>false</TimeTrackingEnabled>
2009 - <ShowTimeTrackingDialogForNewComments>false</ShowTimeTrackingDialogForNewComments>
2010 - <TimeFrameRequiredToCloseTicket>false</TimeFrameRequiredToCloseTicket>
2011 - </HelpdeskSettings>
2012 - <Version>Version</Version>
2013 - <ResultCode>0</ResultCode>
2014 - <ResultMessage>ResultMessage</ResultMessage>
2015 - </TGetHelpdeskSettingsResponse_V1>
2016 - </GetHelpdeskSettings>
2017 - </ACMP>
2018 -</ICQL>}}}
2019 -{{/apimacro}}
2020 -
2021 -{{apimacro title="GetHelpdeskSettings Request"}}
2022 -{{{<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/GetHelpdeskSettingsRequest_V2">
2023 - <ACMP>
2024 - <GetHelpdeskSettings ActionType="Request" version="2">
2025 - <TGetHelpdeskSettingsRequest_V2/>
2026 - </GetHelpdeskSettings>
2027 - </ACMP>
2028 -</ICQL>}}}
2029 -{{/apimacro}}
2030 -
2031 -{{apimacro title="GetHelpdeskSettings Response"}}
2032 -{{{<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/GetHelpdeskSettingsResponse_V2">
2033 - <ACMP>
2034 - <GetHelpdeskSettings ActionType="Response" version="2">
2035 - <TGetHelpdeskSettingsResponse_V2 xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
2036 - <HelpdeskSettings xsi:type="THelpdeskSettings_V2">
2037 - <Categories>
2038 - <TTicketCategory_V1 xsi:type="TTicketCategory_V1">
2039 - <ID>{59387FFD-B171-47C5-B735-041FA132CA39}</ID>
2040 - <ParentID>{59387FFD-B171-47C5-B735-041FA132CA39}</ParentID>
2041 - <Caption_EN>Caption_EN</Caption_EN>
2042 - <Caption_DE>Caption_DE</Caption_DE>
2043 - </TTicketCategory_V1>
2044 - <TTicketCategory_V1 xsi:type="TTicketCategory_V1">
2045 - <ID>{59387FFD-B171-47C5-B735-041FA132CA39}</ID>
2046 - <ParentID>{59387FFD-B171-47C5-B735-041FA132CA39}</ParentID>
2047 - <Caption_EN>Caption_EN</Caption_EN>
2048 - <Caption_DE>Caption_DE</Caption_DE>
2049 - </TTicketCategory_V1>
2050 - </Categories>
2051 - <Impacts>
2052 - <TTicketImpact_V1 xsi:type="TTicketImpact_V1">
2053 - <Id>{59387FFD-B171-47C5-B735-041FA132CA39}</Id>
2054 - <Caption_DE>Caption_DE</Caption_DE>
2055 - <Caption_EN>Caption_EN</Caption_EN>
2056 - </TTicketImpact_V1>
2057 - <TTicketImpact_V1 xsi:type="TTicketImpact_V1">
2058 - <Id>{59387FFD-B171-47C5-B735-041FA132CA39}</Id>
2059 - <Caption_DE>Caption_DE</Caption_DE>
2060 - <Caption_EN>Caption_EN</Caption_EN>
2061 - </TTicketImpact_V1>
2062 - </Impacts>
2063 - <States>
2064 - <TTicketState_V1 xsi:type="TTicketState_V1">
2065 - <Id>{59387FFD-B171-47C5-B735-041FA132CA39}</Id>
2066 - <Caption_de>Caption_de</Caption_de>
2067 - <Caption_en>Caption_en</Caption_en>
2068 - <StateOrder>0</StateOrder>
2069 - </TTicketState_V1>
2070 - <TTicketState_V1 xsi:type="TTicketState_V1">
2071 - <Id>{59387FFD-B171-47C5-B735-041FA132CA39}</Id>
2072 - <Caption_de>Caption_de</Caption_de>
2073 - <Caption_en>Caption_en</Caption_en>
2074 - <StateOrder>0</StateOrder>
2075 - </TTicketState_V1>
2076 - </States>
2077 - <EnableResolution>false</EnableResolution>
2078 - <Resolutions>
2079 - <TTicketResolution_V1 xsi:type="TTicketResolution_V1">
2080 - <ID>ID</ID>
2081 - <Quantifier>0</Quantifier>
2082 - <Caption_EN>Caption_EN</Caption_EN>
2083 - <Caption_DE>Caption_DE</Caption_DE>
2084 - <IsDeleted>false</IsDeleted>
2085 - <IsDefaultResolution>false</IsDefaultResolution>
2086 - </TTicketResolution_V1>
2087 - <TTicketResolution_V1 xsi:type="TTicketResolution_V1">
2088 - <ID>ID</ID>
2089 - <Quantifier>0</Quantifier>
2090 - <Caption_EN>Caption_EN</Caption_EN>
2091 - <Caption_DE>Caption_DE</Caption_DE>
2092 - <IsDeleted>false</IsDeleted>
2093 - <IsDefaultResolution>false</IsDefaultResolution>
2094 - </TTicketResolution_V1>
2095 - </Resolutions>
2096 - <Priorities>
2097 - <TTicketPriority_V1 xsi:type="TTicketPriority_V1">
2098 - <Priority>0</Priority>
2099 - <Caption_DE>Caption_DE</Caption_DE>
2100 - <Caption_EN>Caption_EN</Caption_EN>
2101 - </TTicketPriority_V1>
2102 - <TTicketPriority_V1 xsi:type="TTicketPriority_V1">
2103 - <Priority>0</Priority>
2104 - <Caption_DE>Caption_DE</Caption_DE>
2105 - <Caption_EN>Caption_EN</Caption_EN>
2106 - </TTicketPriority_V1>
2107 - </Priorities>
2108 - <MaxAttachmentSize>0</MaxAttachmentSize>
2109 - <NeedCommentToClose>false</NeedCommentToClose>
2110 - <TextModules>
2111 - <TTicketTextModule_V1 xsi:type="TTicketTextModule_V1">
2112 - <Id>{59387FFD-B171-47C5-B735-041FA132CA39}</Id>
2113 - <Name>Name</Name>
2114 - <Text>Text</Text>
2115 - <ParentId>{59387FFD-B171-47C5-B735-041FA132CA39}</ParentId>
2116 - <Path>Path</Path>
2117 - <FullPath>FullPath</FullPath>
2118 - </TTicketTextModule_V1>
2119 - <TTicketTextModule_V1 xsi:type="TTicketTextModule_V1">
2120 - <Id>{59387FFD-B171-47C5-B735-041FA132CA39}</Id>
2121 - <Name>Name</Name>
2122 - <Text>Text</Text>
2123 - <ParentId>{59387FFD-B171-47C5-B735-041FA132CA39}</ParentId>
2124 - <Path>Path</Path>
2125 - <FullPath>FullPath</FullPath>
2126 - </TTicketTextModule_V1>
2127 - </TextModules>
2128 - <TimeTrackingEnabled>false</TimeTrackingEnabled>
2129 - <ShowTimeTrackingDialogForNewComments>false</ShowTimeTrackingDialogForNewComments>
2130 - <TimeFrameRequiredToCloseTicket>false</TimeFrameRequiredToCloseTicket>
2131 - <MandatoryCustomFields>
2132 - <string>Value 1</string>
2133 - <string>Value 2</string>
2134 - </MandatoryCustomFields>
2135 - <IsTicketKeywordsMandatory>false</IsTicketKeywordsMandatory>
2136 - </HelpdeskSettings>
2137 - <Version>{59387FFD-B171-47C5-B735-041FA132CA39}</Version>
2138 - <ResultCode>0</ResultCode>
2139 - <ResultMessage>ResultMessage</ResultMessage>
2140 - </TGetHelpdeskSettingsResponse_V2>
2141 - </GetHelpdeskSettings>
2142 - </ACMP>
2143 -</ICQL>}}}
2144 -{{/apimacro}}
2145 -
2146 -= GetAssigneeList =
2147 -
2148 -{{apimacro title="GetAssigneeList Request"}}
2149 -{{{<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/GetAssigneeListRequest_V1">
2150 - <ACMP>
2151 - <GetAssigneeList ActionType="Request" version="1">
2152 - <TGetAssigneeListRequest_V1/>
2153 - </GetAssigneeList>
2154 - </ACMP>
2155 -</ICQL>}}}
2156 -{{/apimacro}}
2157 -
2158 -{{apimacro title="GetAssigneeList Response"}}
2159 -{{{<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/GetAssigneeListResponse_V1">
2160 - <ACMP>
2161 - <GetAssigneeList ActionType="Response" version="1">
2162 - <TGetAssigneeListResponse_V1 xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
2163 - <Assignees>
2164 - <TAssigneeInfo_V1 xsi:type="TAssigneeInfo_V1">
2165 - <Id>{59387FFD-B171-47C5-B735-041FA132CA39}</Id>
2166 - <Name>Name</Name>
2167 - <AssigneeIsGroup>false</AssigneeIsGroup>
2168 - <Roles/>
2169 - </TAssigneeInfo_V1>
2170 - <TAssigneeInfo_V1 xsi:type="TAssigneeInfo_V1">
2171 - <Id>{59387FFD-B171-47C5-B735-041FA132CA39}</Id>
2172 - <Name>Name</Name>
2173 - <AssigneeIsGroup>false</AssigneeIsGroup>
2174 - <Roles/>
2175 - </TAssigneeInfo_V1>
2176 - </Assignees>
2177 - <Version>Version</Version>
2178 - <ResultCode>0</ResultCode>
2179 - <ResultMessage>ResultMessage</ResultMessage>
2180 - </TGetAssigneeListResponse_V1>
2181 - </GetAssigneeList>
2182 - </ACMP>
2183 -</ICQL>}}}
2184 -{{/apimacro}}
2185 -
2186 -= SaveReminderOfTicket =
2187 -
2188 -{{apimacro title="SaveReminderOfTicket Request"}}
2189 -{{{<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/SaveReminderOfTicketRequest_V1">
2190 - <ACMP>
2191 - <SaveReminderOfTicket ActionType="Request" version="1">
2192 - <TSaveReminderOfTicketRequest_V1 xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
2193 - <TicketId>{59387FFD-B171-47C5-B735-041FA132CA39}</TicketId>
2194 - <Reminder xsi:type="TTicketResubmission_V1">
2195 - <Subject>Subject</Subject>
2196 - <Content>Content</Content>
2197 - <ExpirationDate>1899-12-30T00:00:00.000Z</ExpirationDate>
2198 - </Reminder>
2199 - </TSaveReminderOfTicketRequest_V1>
2200 - </SaveReminderOfTicket>
2201 - </ACMP>
2202 -</ICQL>}}}
2203 -{{/apimacro}}
2204 -
2205 -{{apimacro title="SaveReminderOfTicket Response"}}
2206 -{{{<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/SaveReminderOfTicketResponse_V1">
2207 - <ACMP>
2208 - <SaveReminderOfTicket ActionType="Response" version="1">
2209 - <TSaveReminderOfTicketResponse_V1 xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
2210 - <ResultCode>0</ResultCode>
2211 - <ResultMessage>ResultMessage</ResultMessage>
2212 - </TSaveReminderOfTicketResponse_V1>
2213 - </SaveReminderOfTicket>
2214 - </ACMP>
2215 -</ICQL>}}}
2216 -{{/apimacro}}
2217 -
2218 -= DeleteReminderOfTicket =
2219 -
2220 -{{apimacro title="DeleteReminderOfTicket Request"}}
2221 -{{{<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/DeleteReminderOfTicketRequest_V1">
2222 - <ACMP>
2223 - <DeleteReminderOfTicket ActionType="Request" version="1">
2224 - <TDeleteReminderOfTicketRequest_V1 xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
2225 - <TicketId>{59387FFD-B171-47C5-B735-041FA132CA39}</TicketId>
2226 - </TDeleteReminderOfTicketRequest_V1>
2227 - </DeleteReminderOfTicket>
2228 - </ACMP>
2229 -</ICQL>}}}
2230 -{{/apimacro}}
2231 -
2232 -{{apimacro title="DeleteReminderOfTicket Response"}}
2233 -{{{<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/DeleteReminderOfTicketResponse_V1">
2234 - <ACMP>
2235 - <DeleteReminderOfTicket ActionType="Response" version="1">
2236 - <TDeleteReminderOfTicketResponse_V1 xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
2237 - <ResultCode>0</ResultCode>
2238 - <ResultMessage>ResultMessage</ResultMessage>
2239 - </TDeleteReminderOfTicketResponse_V1>
2240 - </DeleteReminderOfTicket>
2241 - </ACMP>
2242 -</ICQL>}}}
2243 -{{/apimacro}}
2244 -
2245 -= SaveTicketWorkingTime =
2246 -
2247 -{{apimacro title="SaveTicketWorkingTime Request"}}
2248 -{{{<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/SaveTicketWorkingTimeRequest_V1">
2249 - <ACMP>
2250 - <SaveTicketWorkingTime ActionType="Request" version="1">
2251 - <TSaveTicketWorkingTimeRequest_V1 xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
2252 - <TicketID>{59387FFD-B171-47C5-B735-041FA132CA39}</TicketID>
2253 - <WorkingTime xsi:type="TTicketWorkingTime_V1">
2254 - <ID>{59387FFD-B171-47C5-B735-041FA132CA39}</ID>
2255 - <StartDate>1899-12-30T00:00:00.000Z</StartDate>
2256 - <EndDate>1899-12-30T00:00:00.000Z</EndDate>
2257 - <Description>Description</Description>
2258 - <Executor xsi:type="TContactInfo_V1">
2259 - <ID>{C5A168B5-5994-4114-AAA6-F48BA2B5C092}</ID>
2260 - </Executor>
2261 - </WorkingTime>
2262 - </TSaveTicketWorkingTimeRequest_V1>
2263 - </SaveTicketWorkingTime>
2264 - </ACMP>
2265 -</ICQL>}}}
2266 -{{/apimacro}}
2267 -
2268 -{{apimacro title="SaveTicketWorkingTime Response"}}
2269 -{{{<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/SaveTicketWorkingTimeResponse_V1">
2270 - <ACMP>
2271 - <SaveTicketWorkingTime ActionType="Response" version="1">
2272 - <TSaveTicketWorkingTimeResponse_V1 xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
2273 - <ResultCode>0</ResultCode>
2274 - <ResultMessage>ResultMessage</ResultMessage>
2275 - </TSaveTicketWorkingTimeResponse_V1>
2276 - </SaveTicketWorkingTime>
2277 - </ACMP>
2278 -</ICQL>}}}
2279 -{{/apimacro}}
2280 -
2281 -= GetTicketWorkingTimeList =
2282 -
2283 -{{apimacro title="GetTicketWorkingTimeList Request"}}
2284 -{{{<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/GetTicketWorkingTimeListRequest_V1">
2285 - <ACMP>
2286 - <GetTicketWorkingTimeList ActionType="Request" version="1">
2287 - <TGetTicketWorkingTimeListRequest_V1 xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
2288 - <TicketId>TicketId</TicketId>
2289 - </TGetTicketWorkingTimeListRequest_V1>
2290 - </GetTicketWorkingTimeList>
2291 - </ACMP>
2292 -</ICQL>}}}
2293 -{{/apimacro}}
2294 -
2295 -{{apimacro title="GetTicketWorkingTimeList Response"}}
2296 -{{{<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/GetTicketWorkingTimeListResponse_V1">
2297 - <ACMP>
2298 - <GetTicketWorkingTimeList ActionType="Response" version="1">
2299 - <TGetTicketWorkingTimeListResponse_V1 xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
2300 - <WorkingTimeList>
2301 - <TTicketWorkingTime_V1 xsi:type="TTicketWorkingTime_V1">
2302 - <ID>{59387FFD-B171-47C5-B735-041FA132CA39}</ID>
2303 - <StartDate>1899-12-30T00:00:00.000Z</StartDate>
2304 - <EndDate>1899-12-30T00:00:00.000Z</EndDate>
2305 - <Description>Description</Description>
2306 - <Executor xsi:type="TContactInfo_V1">
2307 - <ID>{59387FFD-B171-47C5-B735-041FA132CA39}</ID>
2308 - <Name>Name</Name>
2309 - <FamilyName>FamilyName</FamilyName>
2310 - <FullName>FullName</FullName>
2311 - <Email>Email</Email>
2312 - <HasPhoneNumber>false</HasPhoneNumber>
2313 - <HasDeleteFlag>false</HasDeleteFlag>
2314 - <IsUser>false</IsUser>
2315 - </Executor>
2316 - <Creator xsi:type="TContactInfo_V1">
2317 - <ID>{59387FFD-B171-47C5-B735-041FA132CA39}</ID>
2318 - <Name>Name</Name>
2319 - <FamilyName>FamilyName</FamilyName>
2320 - <FullName>FullName</FullName>
2321 - <Email>Email</Email>
2322 - <HasPhoneNumber>false</HasPhoneNumber>
2323 - <HasDeleteFlag>false</HasDeleteFlag>
2324 - <IsUser>false</IsUser>
2325 - </Creator>
2326 - </TTicketWorkingTime_V1>
2327 - <TTicketWorkingTime_V1 xsi:type="TTicketWorkingTime_V1">
2328 - <ID>{59387FFD-B171-47C5-B735-041FA132CA39}</ID>
2329 - <StartDate>1899-12-30T00:00:00.000Z</StartDate>
2330 - <EndDate>1899-12-30T00:00:00.000Z</EndDate>
2331 - <Description>Description</Description>
2332 - <Executor xsi:type="TContactInfo_V1">
2333 - <ID>{59387FFD-B171-47C5-B735-041FA132CA39}</ID>
2334 - <Name>Name</Name>
2335 - <FamilyName>FamilyName</FamilyName>
2336 - <FullName>FullName</FullName>
2337 - <Email>Email</Email>
2338 - <HasPhoneNumber>false</HasPhoneNumber>
2339 - <HasDeleteFlag>false</HasDeleteFlag>
2340 - <IsUser>false</IsUser>
2341 - </Executor>
2342 - <Creator xsi:type="TContactInfo_V1">
2343 - <ID>{59387FFD-B171-47C5-B735-041FA132CA39}</ID>
2344 - <Name>Name</Name>
2345 - <FamilyName>FamilyName</FamilyName>
2346 - <FullName>FullName</FullName>
2347 - <Email>Email</Email>
2348 - <HasPhoneNumber>false</HasPhoneNumber>
2349 - <HasDeleteFlag>false</HasDeleteFlag>
2350 - <IsUser>false</IsUser>
2351 - </Creator>
2352 - </TTicketWorkingTime_V1>
2353 - </WorkingTimeList>
2354 - <ResultCode>0</ResultCode>
2355 - <ResultMessage>ResultMessage</ResultMessage>
2356 - </TGetTicketWorkingTimeListResponse_V1>
2357 - </GetTicketWorkingTimeList>
2358 - </ACMP>
2359 -</ICQL>}}}
2360 -{{/apimacro}}
2361 -
2362 -= DeleteTicketWorkingTimeList =
2363 -
2364 -{{apimacro title="DeleteTicketWorkingTimeList Request"}}
2365 -{{{<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/DeleteTicketWorkingTimeListRequest_V1">
2366 - <ACMP>
2367 - <DeleteTicketWorkingTimeList ActionType="Request" version="1">
2368 - <TDeleteTicketWorkingTimeListRequest_V1 xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
2369 - <TicketID>{59387FFD-B171-47C5-B735-041FA132CA39}</TicketID>
2370 - <WorkingTimeIds>
2371 - <string>{59387FFD-B171-47C5-B735-041FA132CA39}</string>
2372 - <string>{59387FFD-B171-47C5-B735-041FA132CA39}</string>
2373 - </WorkingTimeIds>
2374 - </TDeleteTicketWorkingTimeListRequest_V1>
2375 - </DeleteTicketWorkingTimeList>
2376 - </ACMP>
2377 -</ICQL>}}}
2378 -{{/apimacro}}
2379 -
2380 -{{apimacro title="DeleteTicketWorkingTimeList Response"}}
2381 -{{{<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/DeleteTicketWorkingTimeListResponse_V1">
2382 - <ACMP>
2383 - <DeleteTicketWorkingTimeList ActionType="Response" version="1">
2384 - <TDeleteTicketWorkingTimeListResponse_V1 xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
2385 - <ResultCode>0</ResultCode>
2386 - <ResultMessage>ResultMessage</ResultMessage>
2387 - </TDeleteTicketWorkingTimeListResponse_V1>
2388 - </DeleteTicketWorkingTimeList>
2389 - </ACMP>
2390 -</ICQL>}}}
2391 -{{/apimacro}}
2392 -
2393 -= SaveTicketCosts =
2394 -
2395 -Beim Hinzufügen eines Kosten-Eintrages sind folgende Felder Pflichtfelder: Id, TicketId, UnitPrice und Amount
2396 -
2397 -Beim Ändern eines Kosten-Einitrages ist nur "Id" Pflichtfeld
2398 -
2399 -UnitPrice muss größer als 0.00 und kleiner gleich 999999.99 sein.
2400 -
2401 -Amount muss größer als 0 und kleiner gleich 999999 sein.
2402 -
2403 -Category darf nicht länger als 100 Zeichen sein.
2404 -
2405 -Description darf nicht länger als 400 Zeichen sein.
2406 -
2407 -Die CreatorID ist immer die ID des aufrufenden Benutzers, demnach hier nicht aufgelistet.
2408 -
2409 -{{apimacro title="SaveTicketCosts Request"}}
2410 -{{{<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/SaveTicketCostsRequest_V1">
2411 - <ACMP>
2412 - <SaveTicketCosts ActionType="Request" version="1">
2413 - <TSaveTicketCostsRequest_V1 xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
2414 - <TicketCost xsi:type="TTicketCost_V1">
2415 - <Id>{59387FFD-B171-47C5-B735-041FA132CA39}</Id>
2416 - <TicketId>{59387FFD-B171-47C5-B735-041FA132CA39}</TicketId>
2417 - <UnitPrice>0</UnitPrice>
2418 - <Amount>0</Amount>
2419 - <Category>Category</Category>
2420 - <Description>Description</Description>
2421 - </TicketCost>
2422 - </TSaveTicketCostsRequest_V1>
2423 - </SaveTicketCosts>
2424 - </ACMP>
2425 -</ICQL>}}}
2426 -{{/apimacro}}
2427 -
2428 -{{apimacro title="SaveTicketCosts Response"}}
2429 -{{{<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/SaveTicketCostsResponse_V1">
2430 - <ACMP>
2431 - <SaveTicketCosts ActionType="Response" version="1">
2432 - <TSaveTicketCostsResponse_V1 xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
2433 - <ResultCode>0</ResultCode>
2434 - <ResultMessage>ResultMessage</ResultMessage>
2435 - </TSaveTicketCostsResponse_V1>
2436 - </SaveTicketCosts>
2437 - </ACMP>
2438 -</ICQL>}}}
2439 -{{/apimacro}}
2440 -
2441 -= GetTicketCost =
2442 -
2443 -{{apimacro title="GetTicketCost Request"}}
2444 -{{{<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/GetTicketCostRequest_V1">
2445 - <ACMP>
2446 - <GetTicketCost ActionType="Request" version="1">
2447 - <TGetTicketCostRequest_V1 xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
2448 - <TicketCostId>TicketCostId</TicketCostId>
2449 - </TGetTicketCostRequest_V1>
2450 - </GetTicketCost>
2451 - </ACMP>
2452 -</ICQL>}}}
2453 -{{/apimacro}}
2454 -
2455 -{{apimacro title="GetTicketCost Response"}}
2456 -{{{<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/GetTicketCostResponse_V1">
2457 - <ACMP>
2458 - <GetTicketCost ActionType="Response" version="1">
2459 - <TGetTicketCostResponse_V1 xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
2460 - <TicketCost xsi:type="TTicketCost_V2">
2461 - <Id>{59387FFD-B171-47C5-B735-041FA132CA39}</Id>
2462 - <TicketId>{59387FFD-B171-47C5-B735-041FA132CA39}</TicketId>
2463 - <UnitPrice>0</UnitPrice>
2464 - <Amount>0</Amount>
2465 - <Category>Category</Category>
2466 - <Description>Description</Description>
2467 - <CreationDate>1899-12-30T00:00:00.000Z</CreationDate>
2468 - <CreatedBy xsi:type="TContactInfo_V1">
2469 - <ID>{59387FFD-B171-47C5-B735-041FA132CA39}</ID>
2470 - <Name>Name</Name>
2471 - <FamilyName>FamilyName</FamilyName>
2472 - <FullName>FullName</FullName>
2473 - <Email>Email</Email>
2474 - <HasPhoneNumber>false</HasPhoneNumber>
2475 - <HasDeleteFlag>false</HasDeleteFlag>
2476 - <IsUser>false</IsUser>
2477 - </CreatedBy>
2478 - </TicketCost>
2479 - <ResultCode>0</ResultCode>
2480 - <ResultMessage>ResultMessage</ResultMessage>
2481 - </TGetTicketCostResponse_V1>
2482 - </GetTicketCost>
2483 - </ACMP>
2484 -</ICQL>}}}
2485 -{{/apimacro}}
2486 -
2487 -= GetTicketCostList =
2488 -
2489 -{{apimacro title="GetTicketCostList Request"}}
2490 -{{{<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/GetTicketCostListRequest_V1">
2491 - <ACMP>
2492 - <GetTicketCostList ActionType="Request" version="1">
2493 - <TGetTicketCostListRequest_V1 xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
2494 - <TicketId>{59387FFD-B171-47C5-B735-041FA132CA39}</TicketId>
2495 - </TGetTicketCostListRequest_V1>
2496 - </GetTicketCostList>
2497 - </ACMP>
2498 -</ICQL>}}}
2499 -{{/apimacro}}
2500 -
2501 -{{apimacro title="GetTicketCostList Response"}}
2502 -{{{<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/GetTicketCostListResponse_V1">
2503 - <ACMP>
2504 - <GetTicketCostList ActionType="Response" version="1">
2505 - <TGetTicketCostListResponse_V1 xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
2506 - <TicketCostList>
2507 - <TTicketCost_V2 xsi:type="TTicketCost_V2">
2508 - <Id>{59387FFD-B171-47C5-B735-041FA132CA39}</Id>
2509 - <TicketId>{59387FFD-B171-47C5-B735-041FA132CA39}</TicketId>
2510 - <UnitPrice>0</UnitPrice>
2511 - <Amount>0</Amount>
2512 - <Category>Category</Category>
2513 - <Description>Description</Description>
2514 - <CreationDate>1899-12-30T00:00:00.000Z</CreationDate>
2515 - <CreatedBy xsi:type="TContactInfo_V1">
2516 - <ID>{59387FFD-B171-47C5-B735-041FA132CA39}</ID>
2517 - <Name>Name</Name>
2518 - <FamilyName>FamilyName</FamilyName>
2519 - <FullName>FullName</FullName>
2520 - <Email>Email</Email>
2521 - <HasPhoneNumber>false</HasPhoneNumber>
2522 - <HasDeleteFlag>false</HasDeleteFlag>
2523 - <IsUser>false</IsUser>
2524 - </CreatedBy>
2525 - </TTicketCost_V2>
2526 - <TTicketCost_V2 xsi:type="TTicketCost_V2">
2527 - <Id>{59387FFD-B171-47C5-B735-041FA132CA39}</Id>
2528 - <TicketId>{59387FFD-B171-47C5-B735-041FA132CA39}</TicketId>
2529 - <UnitPrice>0</UnitPrice>
2530 - <Amount>0</Amount>
2531 - <Category>Category</Category>
2532 - <Description>Description</Description>
2533 - <CreationDate>1899-12-30T00:00:00.000Z</CreationDate>
2534 - <CreatedBy xsi:type="TContactInfo_V1">
2535 - <ID>{59387FFD-B171-47C5-B735-041FA132CA39}</ID>
2536 - <Name>Name</Name>
2537 - <FamilyName>FamilyName</FamilyName>
2538 - <FullName>FullName</FullName>
2539 - <Email>Email</Email>
2540 - <HasPhoneNumber>false</HasPhoneNumber>
2541 - <HasDeleteFlag>false</HasDeleteFlag>
2542 - <IsUser>false</IsUser>
2543 - </CreatedBy>
2544 - </TTicketCost_V2>
2545 - </TicketCostList>
2546 - <ResultCode>0</ResultCode>
2547 - <ResultMessage>ResultMessage</ResultMessage>
2548 - </TGetTicketCostListResponse_V1>
2549 - </GetTicketCostList>
2550 - </ACMP>
2551 -</ICQL>}}}
2552 -{{/apimacro}}
2553 -
2554 -= DeleteTicketCosts =
2555 -
2556 -{{apimacro title="DeleteTicketCosts Request"}}
2557 -{{{<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/DeleteTicketCostsRequest_V1">
2558 - <ACMP>
2559 - <DeleteTicketCosts ActionType="Request" version="1">
2560 - <TDeleteTicketCostsRequest_V1 xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
2561 - <TicketCostIds>
2562 - <string>{59387FFD-B171-47C5-B735-041FA132CA39}</string>
2563 - <string>{69387FFD-B171-47C5-B735-041FA132CA39}</string>
2564 - </TicketCostIds>
2565 - </TDeleteTicketCostsRequest_V1>
2566 - </DeleteTicketCosts>
2567 - </ACMP>
2568 -</ICQL>}}}
2569 -{{/apimacro}}
2570 -
2571 -{{apimacro title="DeleteTicketCosts Response"}}
2572 -{{{<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/DeleteTicketCostsResponse_V1">
2573 - <ACMP>
2574 - <DeleteTicketCosts ActionType="Response" version="1">
2575 - <TDeleteTicketCostsResponse_V1 xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
2576 - <ResultCode>0</ResultCode>
2577 - <ResultMessage>ResultMessage</ResultMessage>
2578 - </TDeleteTicketCostsResponse_V1>
2579 - </DeleteTicketCosts>
2580 - </ACMP>
2581 -</ICQL>}}}
2582 -{{/apimacro}}
2583 -
2584 -= DeleteTicketComment =
2585 -
2586 -{{apimacro title="DeleteTicketComment Request"}}
2587 -{{{<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/DeleteTicketCommentRequest_V1">
2588 - <ACMP>
2589 - <DeleteTicketComment ActionType="Request" version="1">
2590 - <TDeleteTicketCommentRequest_V1 xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
2591 - <CommentId>{A125FC2C-3D6F-4762-A6D8-B9A76933296F}</CommentId>
2592 - </TDeleteTicketCommentRequest_V1>
2593 - </DeleteTicketComment>
2594 - </ACMP>
2595 -</ICQL>}}}
2596 -{{/apimacro}}
2597 -
2598 -{{apimacro title="DeleteTicketComment Response"}}
2599 -{{{<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/DeleteTicketCommentResponse_V1">
2600 - <ACMP>
2601 - <DeleteTicketComment ActionType="Response" version="1">
2602 - <TDeleteTicketCommentResponse_V1 xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
2603 - <ResultCode>0</ResultCode>
2604 - <ResultMessage>ResultMessage</ResultMessage>
2605 - </TDeleteTicketCommentResponse_V1>
2606 - </DeleteTicketComment>
2607 - </ACMP>
2608 -</ICQL>}}}
2609 -{{/apimacro}}
2610 -
2611 -= LinkAssetsToTicket =
2612 -
2613 -{{apimacro title="LinkAssetsToTicket Request"}}
2614 -{{{<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/LinkAssetsToTicketRequest_V1">
2615 - <ACMP>
2616 - <LinkAssetsToTicket ActionType="Request" version="1">
2617 - <TLinkAssetsToTicketRequest_V1 xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
2618 - <TicketId>{59387FFD-B171-47C5-B735-041FA132CA39}</TicketId>
2619 - <AssetIds>
2620 - <string>Value 1</string>
2621 - <string>Value 2</string>
2622 - </AssetIds>
2623 - </TLinkAssetsToTicketRequest_V1>
2624 - </LinkAssetsToTicket>
2625 - </ACMP>
2626 -</ICQL>}}}
2627 -{{/apimacro}}
2628 -
2629 -{{apimacro title="LinkAssetsToTicket Response"}}
2630 -{{{<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/LinkAssetsToTicketResponse_V1">
2631 - <ACMP>
2632 - <LinkAssetsToTicket ActionType="Response" version="1">
2633 - <TLinkAssetsToTicketResponse_V1 xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
2634 - <FailedAssetIds>
2635 - <string>Value 1</string>
2636 - <string>Value 2</string>
2637 - </FailedAssetIds>
2638 - <ResultCode>0</ResultCode>
2639 - <ResultMessage>ResultMessage</ResultMessage>
2640 - </TLinkAssetsToTicketResponse_V1>
2641 - </LinkAssetsToTicket>
2642 - </ACMP>
2643 -</ICQL>}}}
2644 -{{/apimacro}}
2645 -
2646 -= LinkClientsToTicket =
2647 -
2648 -{{apimacro title="LinkClientsToTicket Request"}}
2649 -{{{<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/LinkClientsToTicketRequest_V1">
2650 - <ACMP>
2651 - <LinkClientsToTicket ActionType="Request" version="1">
2652 - <TLinkClientsToTicketRequest_V1 xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
2653 - <TicketId>{59387FFD-B171-47C5-B735-041FA132CA39}</TicketId>
2654 - <ClientIds>
2655 - <string>Value 1</string>
2656 - <string>Value 2</string>
2657 - </ClientIds>
2658 - </TLinkClientsToTicketRequest_V1>
2659 - </LinkClientsToTicket>
2660 - </ACMP>
2661 -</ICQL>}}}
2662 -{{/apimacro}}
2663 -
2664 -{{apimacro title="LinkClientsToTicket Response"}}
2665 -{{{<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/LinkClientsToTicketResponse_V1">
2666 - <ACMP>
2667 - <LinkClientsToTicket ActionType="Response" version="1">
2668 - <TLinkClientsToTicketResponse_V1 xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
2669 - <FailedClientIds>
2670 - <string>{59387FFD-B171-47C5-B735-041FA132CA39}</string>
2671 - <string>{69387FFD-B171-47C5-B735-041FA132CA39}</string>
2672 - </FailedClientIds>
2673 - <ResultCode>0</ResultCode>
2674 - <ResultMessage>ResultMessage</ResultMessage>
2675 - </TLinkClientsToTicketResponse_V1>
2676 - </LinkClientsToTicket>
2677 - </ACMP>
2678 -</ICQL>}}}
2679 -{{/apimacro}}
2680 -
2681 -= LinkTicketsToTicket =
2682 -
2683 -{{apimacro title="LinkTicketsToTicket Request"}}
2684 -{{{<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/LinkTicketsToTicketRequest_V1">
2685 - <ACMP>
2686 - <LinkTicketsToTicket ActionType="Request" version="1">
2687 - <TLinkTicketsToTicketRequest_V1 xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
2688 - <TicketId>{59387FFD-B171-47C5-B735-041FA132CA39}</TicketId>
2689 - <TicketIdsToLink>
2690 - <string>Value 1</string>
2691 - <string>Value 2</string>
2692 - </TicketIdsToLink>
2693 - </TLinkTicketsToTicketRequest_V1>
2694 - </LinkTicketsToTicket>
2695 - </ACMP>
2696 -</ICQL>}}}
2697 -{{/apimacro}}
2698 -
2699 -{{apimacro title="LinkTicketsToTicket Response"}}
2700 -{{{<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/LinkTicketsToTicketResponse_V1">
2701 - <ACMP>
2702 - <LinkTicketsToTicket ActionType="Response" version="1">
2703 - <TLinkTicketsToTicketResponse_V1 xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
2704 - <FailedTicketIds>
2705 - <string>{59387FFD-B171-47C5-B735-041FA132CA39}</string>
2706 - <string>{69387FFD-B171-47C5-B735-041FA132CA39}</string>
2707 - </FailedTicketIds>
2708 - <ResultCode>0</ResultCode>
2709 - <ResultMessage>ResultMessage</ResultMessage>
2710 - </TLinkTicketsToTicketResponse_V1>
2711 - </LinkTicketsToTicket>
2712 - </ACMP>
2713 -</ICQL>}}}
2714 -{{/apimacro}}
2715 -
2716 -= GetEmailMonitorList =
2717 -
2718 -{{apimacro title="GetEmailMonitorList Request"}}
2719 -{{{<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/GetEmailMonitorListRequest_V1">
2720 - <ACMP>
2721 - <GetEmailMonitorList ActionType="Request" version="1">
2722 - <TGetEmailMonitorListRequest_V1 xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
2723 - <!
2724 - The following values can be filtered:
2725 - - Subject
2726 - - Recipient
2727 - - CC
2728 - - BCC
2729 - - ErrorMessage
2730 - >
2731 - <FilterText>FilterText</FilterText>
2732 - </TGetEmailMonitorListRequest_V1>
2733 - </GetEmailMonitorList>
2734 - </ACMP>
2735 -</ICQL>}}}
2736 -{{/apimacro}}
2737 -
2738 -{{apimacro title="GetEmailMonitorList Response"}}
2739 -{{{<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/GetEmailMonitorListResponse_V1">
2740 - <ACMP>
2741 - <GetEmailMonitorList ActionType="Response" version="1">
2742 - <TGetEmailMonitorListResponse_V1 xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
2743 - <EmailList>
2744 - <TEmail_V1 xsi:type="TEmail_V1">
2745 - <ID>ID</ID>
2746 - <CreationDate>1899-12-30T00:00:00.000Z</CreationDate>
2747 - <Category>Category</Category>
2748 - <Subject>Subject</Subject>
2749 - <Recipient>Recipient</Recipient>
2750 - <CC>CC</CC>
2751 - <BCC>BCC</BCC>
2752 - <ErrorCode>0</ErrorCode>
2753 - <ErrorMessage>ErrorMessage</ErrorMessage>
2754 - <FirstErrorDate>1899-12-30T00:00:00.000Z</FirstErrorDate>
2755 - <LastErrorDate>1899-12-30T00:00:00.000Z</LastErrorDate>
2756 - <Size>0</Size>
2757 - </TEmail_V1>
2758 - <TEmail_V1 xsi:type="TEmail_V1">
2759 - <ID>ID</ID>
2760 - <CreationDate>1899-12-30T00:00:00.000Z</CreationDate>
2761 - <Category>Category</Category>
2762 - <Subject>Subject</Subject>
2763 - <Recipient>Recipient</Recipient>
2764 - <CC>CC</CC>
2765 - <BCC>BCC</BCC>
2766 - <ErrorCode>0</ErrorCode>
2767 - <ErrorMessage>ErrorMessage</ErrorMessage>
2768 - <FirstErrorDate>1899-12-30T00:00:00.000Z</FirstErrorDate>
2769 - <LastErrorDate>1899-12-30T00:00:00.000Z</LastErrorDate>
2770 - <Size>0</Size>
2771 - </TEmail_V1>
2772 - </EmailList>
2773 - <ResultCode>0</ResultCode>
2774 - <ResultMessage>ResultMessage</ResultMessage>
2775 - </TGetEmailMonitorListResponse_V1>
2776 - </GetEmailMonitorList>
2777 - </ACMP>
2778 -</ICQL>}}}
2779 -{{/apimacro}}
2780 -
2781 -= DeleteEmailMonitorList =
2782 -
2783 -{{apimacro title="DeleteEmailMonitorList Request"}}
2784 -{{{<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/DeleteEmailMonitorListRequest_V1">
2785 - <ACMP>
2786 - <DeleteEmailMonitorList ActionType="Request" version="1">
2787 - <TDeleteEmailMonitorListRequest_V1 xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
2788 - <EmailIDList>
2789 - <string>{59387FFD-B171-47C5-B735-041FA132CA39}</string>
2790 - <string>{69387FFD-B171-47C5-B735-041FA132CA39}</string>
2791 - </EmailIDList>
2792 - </TDeleteEmailMonitorListRequest_V1>
2793 - </DeleteEmailMonitorList>
2794 - </ACMP>
2795 -</ICQL>}}}
2796 -{{/apimacro}}
2797 -
2798 -{{apimacro title="DeleteEmailMonitorList Response"}}
2799 -{{{<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/DeleteEmailMonitorListResponse_V1">
2800 - <ACMP>
2801 - <DeleteEmailMonitorList ActionType="Response" version="1">
2802 - <TDeleteEmailMonitorListResponse_V1 xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
2803 - <ResultCode>0</ResultCode>
2804 - <ResultMessage>ResultMessage</ResultMessage>
2805 - </TDeleteEmailMonitorListResponse_V1>
2806 - </DeleteEmailMonitorList>
2807 - </ACMP>
2808 -</ICQL>}}}
2809 -{{/apimacro}}
2810 -
2811 -= GetTicketTemplateList =
2812 -
2813 -{{apimacro title="GetTicketTemplateList Request"}}
2814 -{{{<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/GetTicketTemplateListRequest_V1">
2815 - <ACMP>
2816 - <GetTicketTemplateList ActionType="Request" version="1">
2817 - <TGetTicketTemplateListRequest_V1/>
2818 - </GetTicketTemplateList>
2819 - </ACMP>
2820 -</ICQL>}}}
2821 -{{/apimacro}}
2822 -
2823 -{{apimacro title="GetTicketTemplateList Response"}}
2824 -{{{<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/GetTicketTemplateListResponse_V1">
2825 - <ACMP>
2826 - <GetTicketTemplateList ActionType="Response" version="1">
2827 - <TGetTicketTemplateListResponse_V1 xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
2828 - <TemplateList>
2829 - <TTicketTemplateInfo_V1 xsi:type="TTicketTemplateInfo_V1">
2830 - <Id>{59387FFD-B171-47C5-B735-041FA132CA39}</Id>
2831 - <Name>Name</Name>
2832 - <IsHotTopic>false</IsHotTopic>
2833 - </TTicketTemplateInfo_V1>
2834 - <TTicketTemplateInfo_V1 xsi:type="TTicketTemplateInfo_V1">
2835 - <Id>{59387FFD-B171-47C5-B735-041FA132CA39}</Id>
2836 - <Name>Name</Name>
2837 - <IsHotTopic>false</IsHotTopic>
2838 - </TTicketTemplateInfo_V1>
2839 - </TemplateList>
2840 - <Version>{59387FFD-B171-47C5-B735-041FA132CA39}</Version>
2841 - <ResultCode>0</ResultCode>
2842 - <ResultMessage>ResultMessage</ResultMessage>
2843 - </TGetTicketTemplateListResponse_V1>
2844 - </GetTicketTemplateList>
2845 - </ACMP>
2846 -</ICQL>}}}
2847 -{{/apimacro}}
2848 -
2849 -= DeleteTicketAttachments =
2850 -
2851 -{{apimacro title="DeleteTicketAttachments Request"}}
2852 -{{{<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/DeleteTicketAttachmentsRequest_V1">
2853 - <ACMP>
2854 - <DeleteTicketAttachments ActionType="Request" version="1">
2855 - <TDeleteTicketAttachmentsRequest_V1 xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
2856 - <AttachmentIds>
2857 - <string>{59387FFD-B171-47C5-B735-041FA132CA39}</string>
2858 - <string>{69387FFD-B171-47C5-B735-041FA132CA39}</string>
2859 - </AttachmentIds>
2860 - </TDeleteTicketAttachmentsRequest_V1>
2861 - </DeleteTicketAttachments>
2862 - </ACMP>
2863 -</ICQL>}}}
2864 -{{/apimacro}}
2865 -
2866 -{{apimacro title="DeleteTicketAttachments Response"}}
2867 -{{{<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/DeleteTicketAttachmentsResponse_V1">
2868 - <ACMP>
2869 - <DeleteTicketAttachments ActionType="Response" version="1">
2870 - <TDeleteTicketAttachmentsResponse_V1 xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
2871 - <ResultCode>0</ResultCode>
2872 - <ResultMessage>ResultMessage</ResultMessage>
2873 - </TDeleteTicketAttachmentsResponse_V1>
2874 - </DeleteTicketAttachments>
2875 - </ACMP>
2876 -</ICQL>}}}
2877 -{{/apimacro}}
2878 -
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