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Änderungen von Dokument Helpdesk

Zuletzt geändert von Steffi F am 2025/10/01 08:56
Von Version 10.1
bearbeitet von Steffi F
am 2025/06/13 12:43
Änderungskommentar: Es gibt keinen Kommentar für diese Version
Auf Version 6.1
bearbeitet von Steffi F
am 2025/06/13 10:07
Änderungskommentar: Es gibt keinen Kommentar für diese Version

Zusammenfassung

Details

Seiteneigenschaften
Inhalt
... ... @@ -5,10 +5,10 @@
5 5  Um ein Ticket anzulegen muss man zusätzlich zur ID auch einen Titel angeben. Im Schema ist der Titel nicht als mandatory markiert, weil man ihn sonst beim Editieren eines Tickets immer mit angeben müsste.
6 6  
7 7  {{apimacro title="SaveTicket Request"}}
8 -{{{<ICQL xmlns="http://acmp.com/SaveTicketRequest_V1" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
8 +<ICQL xmlns="http:~/~/acmp.com/SaveTicketRequest_V1" xmlns:xsi="http:~/~/www.w3.org/2001/XMLSchema-instance">
9 9   <ACMP>
10 10   <SaveTicket ActionType="Request" version="1">
11 - <TSaveTicketRequest_V1 xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
11 + <TSaveTicketRequest_V1 xmlns:xsi="http:~/~/www.w3.org/2001/XMLSchema-instance">
12 12   <Id>{59387FFD-B171-47C5-B735-041FA132CA39}</Id>
13 13   <RequesterId>{59387FFD-B171-47C5-B735-041FA132CA39}</RequesterId>
14 14   <Title>Title</Title>
... ... @@ -33,27 +33,16 @@
33 33   </TSaveTicketRequest_V1>
34 34   </SaveTicket>
35 35   </ACMP>
36 -</ICQL>}}}
36 +</ICQL>
37 37  {{/apimacro}}
38 38  
39 -{{{
40 -Falls man einen mehrzeiligen Text in die Ticketbeschreibung angeben möchte, kann man dies folgendermaßen machen:}}}
41 41  
42 -{{apimacro title="DeleteTicketAttachments Response"}}
43 -{{{<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/DeleteTicketAttachmentsResponse_V1">
44 - <ACMP>
45 - <DeleteTicketAttachments ActionType="Response" version="1">
46 - <TDeleteTicketAttachmentsResponse_V1 xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
47 - <ResultCode>0</ResultCode>
48 - <ResultMessage>ResultMessage</ResultMessage>
49 - </TDeleteTicketAttachmentsResponse_V1>
50 - </DeleteTicketAttachments>
51 - </ACMP>
52 -</ICQL>}}}
53 -{{/apimacro}}
54 54  
41 +
42 +Falls man einen mehrzeiligen Text in die Ticketbeschreibung angeben möchte, kann man dies folgendermaßen machen:
43 +
55 55  |(((
56 -{{{<HtmlDescription>
45 +<HtmlDescription>
57 57  
58 58   Hello
59 59  
... ... @@ -62,27 +62,28 @@
62 62   World23
63 63  
64 64  </HtmlDescription>
65 -}}}
54 +
55 +
66 66  )))|
67 67  
68 68  {{apimacro title="SaveTicket Response"}}
69 -{{{<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/SaveTicketResponse_V1">
59 +<ICQL xmlns:xsi="http:~/~/www.w3.org/2001/XMLSchema-instance" xmlns="http:~/~/acmp.com/SaveTicketResponse_V1">
70 70   <ACMP>
71 71   <SaveTicket ActionType="Response" version="1">
72 - <TSaveTicketResponse_V1 xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
62 + <TSaveTicketResponse_V1 xmlns:xsi="http:~/~/www.w3.org/2001/XMLSchema-instance">
73 73   <ResultCode>0</ResultCode>
74 74   <ResultMessage>ResultMessage</ResultMessage>
75 75   </TSaveTicketResponse_V1>
76 76   </SaveTicket>
77 77   </ACMP>
78 -</ICQL>}}}
68 +</ICQL>
79 79  {{/apimacro}}
80 80  
81 81  {{apimacro title="SaveTicket Request V2"}}
82 -{{{<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/SaveTicketRequest_V2">
72 +<ICQL xmlns:xsi="http:~/~/www.w3.org/2001/XMLSchema-instance" xmlns="http:~/~/acmp.com/SaveTicketRequest_V2">
83 83   <ACMP>
84 84   <SaveTicket ActionType="Request" version="2">
85 - <TSaveTicketRequest_V2 xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
75 + <TSaveTicketRequest_V2 xmlns:xsi="http:~/~/www.w3.org/2001/XMLSchema-instance">
86 86   <Ticket xsi:type="TTicket_V1">
87 87   <ID>{59387FFD-B171-47C5-B735-041FA132CA39}</ID>
88 88   <IntTicketId>0</IntTicketId>
... ... @@ -114,26 +114,26 @@
114 114   </TSaveTicketRequest_V2>
115 115   </SaveTicket>
116 116   </ACMP>
117 -</ICQL>}}}
107 +</ICQL>
118 118  {{/apimacro}}
119 119  
120 120  {{apimacro title="SaveTicket Response V2"}}
121 -{{{<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/SaveTicketResponse_V2">
111 +<ICQL xmlns:xsi="http:~/~/www.w3.org/2001/XMLSchema-instance" xmlns="http:~/~/acmp.com/SaveTicketResponse_V2">
122 122   <ACMP>
123 123   <SaveTicket ActionType="Response" version="2">
124 - <TSaveTicketResponse_V2 xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
114 + <TSaveTicketResponse_V2 xmlns:xsi="http:~/~/www.w3.org/2001/XMLSchema-instance">
125 125   <ResultCode>0</ResultCode>
126 126   <ResultMessage>ResultMessage</ResultMessage>
127 127   </TSaveTicketResponse_V2>
128 128   </SaveTicket>
129 129   </ACMP>
130 -</ICQL>}}}
120 +</ICQL>
131 131  {{/apimacro}}
132 132  
133 133  Beim Speichern eines Tickets werden vom Assignee nur die Felder "ID" und "AssigneeIsGroup" berücksichtigt. Name, Description, Email, UserType und Rollen eines Users oder einer Gruppe können nicht über dieses Command geändert werden.
134 134  
135 135  {{apimacro title="SaveTicket Response V3"}}
136 -{{{<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/SaveTicketResponse_V3">
126 +<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/SaveTicketResponse_V3">
137 137   <ACMP>
138 138   <SaveTicket ActionType="Response" version="3">
139 139   <TSaveTicketResponse_V3 xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
... ... @@ -142,14 +142,14 @@
142 142   </TSaveTicketResponse_V3>
143 143   </SaveTicket>
144 144   </ACMP>
145 -</ICQL>}}}
135 +</ICQL>
146 146  {{/apimacro}}
147 147  
148 148  {{apimacro title="SaveTicket Request V4"}}
149 -{{{<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/SaveTicketRequest_V4">
139 +<ICQL xmlns:xsi="http:~/~/www.w3.org/2001/XMLSchema-instance" xmlns="http:~/~/acmp.com/SaveTicketRequest_V4">
150 150   <ACMP>
151 151   <SaveTicket ActionType="Request" version="4">
152 - <TSaveTicketRequest_V4 xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
142 + <TSaveTicketRequest_V4 xmlns:xsi="http:~/~/www.w3.org/2001/XMLSchema-instance">
153 153   <Ticket xsi:type="TTicket_V4">
154 154   <ID>{59387FFD-B171-47C5-B735-041FA132CA39}</ID>
155 155   <Requester xsi:type="TContactInfo_V1">
... ... @@ -193,7 +193,7 @@
193 193   </TSaveTicketRequest_V4>
194 194   </SaveTicket>
195 195   </ACMP>
196 -</ICQL>}}}
186 +</ICQL>
197 197  {{/apimacro}}
198 198  
199 199  Beim Speichern eines Tickets werden vom Assignee nur die Felder "ID" und "AssigneeIsGroup" berücksichtigt. Name, Description, Email, UserType und Rollen eines Users oder einer Gruppe können nicht über dieses Command geändert werden.
... ... @@ -201,16 +201,16 @@
201 201  Wenn das verwendete Template als Status "Geschlossen" gesetzt hat, wird dies **nicht** von der API berücksichtigt. In diesem Fall muss die aufrufende Stelle im Anschluss an das SaveTicket_V4 Command noch ein CloseTicket_V1 Command schicken.
202 202  
203 203  {{apimacro title="SaveTicket Response V4"}}
204 -{{{<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/SaveTicketResponse_V4">
194 +<ICQL xmlns:xsi="http:~/~/www.w3.org/2001/XMLSchema-instance" xmlns="http:~/~/acmp.com/SaveTicketResponse_V4">
205 205   <ACMP>
206 206   <SaveTicket ActionType="Response" version="4">
207 - <TSaveTicketResponse_V4 xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
197 + <TSaveTicketResponse_V4 xmlns:xsi="http:~/~/www.w3.org/2001/XMLSchema-instance">
208 208   <ResultCode>0</ResultCode>
209 209   <ResultMessage>ResultMessage</ResultMessage>
210 210   </TSaveTicketResponse_V4>
211 211   </SaveTicket>
212 212   </ACMP>
213 -</ICQL>}}}
203 +</ICQL>
214 214  {{/apimacro}}
215 215  
216 216  = CloseTicket =
... ... @@ -229,10 +229,10 @@
229 229  **WorkingTime: **Wenn in den ACMP Einstellungen Arbeitszeiten für Tickets aktiviert sind und eine Arbeitszeit zum Schließen eines Tickets erzwungen wird, dann muss dieses Feld ein Arbeitszeitobjekt beinhalten bei dem die Felder Id, TicketId, Executor, StartDate und EndDate befüllt sind. StartDate muss kleiner sein als EndDate.
230 230  
231 231  {{apimacro title="CloseTicket Request"}}
232 -{{{<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/CloseTicketRequest_V1">
222 +<ICQL xmlns:xsi="http:~/~/www.w3.org/2001/XMLSchema-instance" xmlns="http:~/~/acmp.com/CloseTicketRequest_V1">
233 233   <ACMP>
234 234   <CloseTicket ActionType="Request" version="1">
235 - <TCloseTicketRequest_V1 xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
225 + <TCloseTicketRequest_V1 xmlns:xsi="http:~/~/www.w3.org/2001/XMLSchema-instance">
236 236   <TicketId>{59387FFD-B171-47C5-B735-041FA132CA39}</TicketId>
237 237   <Comment xsi:type="TTicketComment_V3">
238 238   <ID>{59387FFD-B171-47C5-B735-041FA132CA39}</ID>
... ... @@ -269,53 +269,53 @@
269 269   </TCloseTicketRequest_V1>
270 270   </CloseTicket>
271 271   </ACMP>
272 -</ICQL>}}}
262 +</ICQL>
273 273  {{/apimacro}}
274 274  
275 275  {{apimacro title="CloseTicket Response"}}
276 -{{{<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/CloseTicketResponse_V1">
266 +<ICQL xmlns:xsi="http:~/~/www.w3.org/2001/XMLSchema-instance" xmlns="http:~/~/acmp.com/CloseTicketResponse_V1">
277 277   <ACMP>
278 278   <CloseTicket ActionType="Response" version="1">
279 - <TCloseTicketResponse_V1 xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
269 + <TCloseTicketResponse_V1 xmlns:xsi="http:~/~/www.w3.org/2001/XMLSchema-instance">
280 280   <ResultCode>0</ResultCode>
281 281   <ResultMessage>ResultMessage</ResultMessage>
282 282   </TCloseTicketResponse_V1>
283 283   </CloseTicket>
284 284   </ACMP>
285 -</ICQL>}}}
275 +</ICQL>
286 286  {{/apimacro}}
287 287  
288 288  = ReopenTicket =
289 289  
290 290  {{apimacro title="ReopenTicket Request"}}
291 -{{{<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/ReopenTicketRequest_V1">
281 +<ICQL xmlns:xsi="http:~/~/www.w3.org/2001/XMLSchema-instance" xmlns="http:~/~/acmp.com/ReopenTicketRequest_V1">
292 292   <ACMP>
293 293   <ReopenTicket ActionType="Request" version="1">
294 - <TReopenTicketRequest_V1 xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
284 + <TReopenTicketRequest_V1 xmlns:xsi="http:~/~/www.w3.org/2001/XMLSchema-instance">
295 295   <TicketId>{59387FFD-B171-47C5-B735-041FA132CA39}</TicketId>
296 296   </TReopenTicketRequest_V1>
297 297   </ReopenTicket>
298 298   </ACMP>
299 -</ICQL>}}}
289 +</ICQL>
300 300  {{/apimacro}}
301 301  
302 302  {{apimacro title="ReopenTicket Response"}}
303 -{{{<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/ReopenTicketResponse_V1">
293 +<ICQL xmlns:xsi="http:~/~/www.w3.org/2001/XMLSchema-instance" xmlns="http:~/~/acmp.com/ReopenTicketResponse_V1">
304 304   <ACMP>
305 305   <ReopenTicket ActionType="Response" version="1">
306 - <TReopenTicketResponse_V1 xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
296 + <TReopenTicketResponse_V1 xmlns:xsi="http:~/~/www.w3.org/2001/XMLSchema-instance">
307 307   <ResultCode>0</ResultCode>
308 308   <ResultMessage>ResultMessage</ResultMessage>
309 309   </TReopenTicketResponse_V1>
310 310   </ReopenTicket>
311 311   </ACMP>
312 -</ICQL>}}}
302 +</ICQL>
313 313  {{/apimacro}}
314 314  
315 315  = MergeTickets =
316 316  
317 317  {{apimacro title="MergeTickets Request"}}
318 -{{{<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/MergeTicketsRequest_V1">
308 +<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/MergeTicketsRequest_V1">
319 319   <ACMP>
320 320   <MergeTickets ActionType="Request" version="1">
321 321   <TMergeTicketsRequest_V1 xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
... ... @@ -324,11 +324,11 @@
324 324   </TMergeTicketsRequest_V1>
325 325   </MergeTickets>
326 326   </ACMP>
327 -</ICQL>}}}
317 +</ICQL>
328 328  {{/apimacro}}
329 329  
330 330  {{apimacro title="MergeTickets Response"}}
331 -{{{<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/MergeTicketsResponse_V1">
321 +<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/MergeTicketsResponse_V1">
332 332   <ACMP>
333 333   <MergeTickets ActionType="Response" version="1">
334 334   <TMergeTicketsResponse_V1 xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
... ... @@ -337,13 +337,13 @@
337 337   </TMergeTicketsResponse_V1>
338 338   </MergeTickets>
339 339   </ACMP>
340 -</ICQL>}}}
330 +</ICQL>
341 341  {{/apimacro}}
342 342  
343 343  = GetTicket =
344 344  
345 345  {{apimacro title="GetTicket Request"}}
346 -{{{<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/GetTicketRequest_V1">
336 +<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/GetTicketRequest_V1">
347 347   <ACMP>
348 348   <GetTicket ActionType="Request" version="1">
349 349   <TGetTicketRequest_V1 xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
... ... @@ -351,11 +351,11 @@
351 351   </TGetTicketRequest_V1>
352 352   </GetTicket>
353 353   </ACMP>
354 -</ICQL>}}}
344 +</ICQL>
355 355  {{/apimacro}}
356 356  
357 357  {{apimacro title="GetTicket Response"}}
358 -{{{<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/GetTicketResponse_V1">
348 +<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/GetTicketResponse_V1">
359 359   <ACMP>
360 360   <GetTicket ActionType="Response" version="1">
361 361   <TGetTicketResponse_V1 xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
... ... @@ -390,11 +390,11 @@
390 390   </TGetTicketResponse_V1>
391 391   </GetTicket>
392 392   </ACMP>
393 -</ICQL>}}}
383 +</ICQL>
394 394  {{/apimacro}}
395 395  
396 396  {{apimacro title="GetTicket Request V2"}}
397 -{{{<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/GetTicketRequest_V2">
387 +<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/GetTicketRequest_V2">
398 398   <ACMP>
399 399   <GetTicket ActionType="Request" version="2">
400 400   <TGetTicketRequest_V2 xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
... ... @@ -402,11 +402,11 @@
402 402   </TGetTicketRequest_V2>
403 403   </GetTicket>
404 404   </ACMP>
405 -</ICQL>}}}
395 +</ICQL>
406 406  {{/apimacro}}
407 407  
408 408  {{apimacro title="GetTicket Response V2"}}
409 -{{{<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/GetTicketResponse_V2">
399 +<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/GetTicketResponse_V2">
410 410   <ACMP>
411 411   <GetTicket ActionType="Response" version="2">
412 412   <TGetTicketResponse_V2 xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
... ... @@ -482,11 +482,11 @@
482 482   </TGetTicketResponse_V2>
483 483   </GetTicket>
484 484   </ACMP>
485 -</ICQL>}}}
475 +</ICQL>
486 486  {{/apimacro}}
487 487  
488 488  {{apimacro title="GetTicket Request V3"}}
489 -{{{<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/GetTicketRequest_V3">
479 +<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/GetTicketRequest_V3">
490 490   <ACMP>
491 491   <GetTicket ActionType="Request" version="3">
492 492   <TGetTicketRequest_V3 xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
... ... @@ -494,11 +494,11 @@
494 494   </TGetTicketRequest_V3>
495 495   </GetTicket>
496 496   </ACMP>
497 -</ICQL>}}}
487 +</ICQL>
498 498  {{/apimacro}}
499 499  
500 500  {{apimacro title="GetTicket Response V3"}}
501 -{{{<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/GetTicketResponse_V3">
491 +<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/GetTicketResponse_V3">
502 502   <ACMP>
503 503   <GetTicket ActionType="Response" version="3">
504 504   <TGetTicketResponse_V3 xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
... ... @@ -571,11 +571,11 @@
571 571   </TGetTicketResponse_V3>
572 572   </GetTicket>
573 573   </ACMP>
574 -</ICQL>}}}
564 +</ICQL>
575 575  {{/apimacro}}
576 576  
577 577  {{apimacro title="GetTicket Request V4"}}
578 -{{{<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/GetTicketRequest_V4">
568 +<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/GetTicketRequest_V4">
579 579   <ACMP>
580 580   <GetTicket ActionType="Request" version="4">
581 581   <TGetTicketRequest_V4 xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
... ... @@ -583,11 +583,11 @@
583 583   </TGetTicketRequest_V4>
584 584   </GetTicket>
585 585   </ACMP>
586 -</ICQL>}}}
576 +</ICQL>
587 587  {{/apimacro}}
588 588  
589 589  {{apimacro title="GetTicket Response V4"}}
590 -{{{<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/GetTicketResponse_V4">
580 +<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/GetTicketResponse_V4">
591 591   <ACMP>
592 592   <GetTicket ActionType="Response" version="4">
593 593   <TGetTicketResponse_V4 xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
... ... @@ -661,17 +661,13 @@
661 661   </TGetTicketResponse_V4>
662 662   </GetTicket>
663 663   </ACMP>
664 -</ICQL>}}}
654 +</ICQL>
665 665  {{/apimacro}}
666 666  
667 -Bei einem leeren Assignee wird das Feld UserType immernoch befüllt sein und den Wert "AcmpUser" haben.
657 +Bei einem leeren Assignee wird das Feld UserType immernoch befüllt sein und den Wert "AcmpUser" haben. Das liegt daran, dass das der Standardwert für diesen Datentypen ist. Die anderen Felder haben Datentypen, die leer sein können z.B. Set oder String. Das Verhalten des UserType ist ähnlich wie bei dem Feld AssigneeIsGroup, das in so einem Fall den Standardwert eines Booleans "false" beinhaltet.
668 668  
669 -Das liegt daran, dass das der Standardwert für diesen Datentypen ist. Die anderen Felder haben Datentypen, die leer sein können z.B. Set oder String.
670 -
671 -Das Verhalten des UserType ist ähnlich wie bei dem Feld AssigneeIsGroup, das in so einem Fall der Standardwert eines Booleans "false" beinhaltet.
672 -
673 673  {{apimacro title="GetTicket Request V5"}}
674 -{{{<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/GetTicketRequest_V5">
660 +<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/GetTicketRequest_V5">
675 675   <ACMP>
676 676   <GetTicket ActionType="Request" version="5">
677 677   <TGetTicketRequest_V5 xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
... ... @@ -679,11 +679,11 @@
679 679   </TGetTicketRequest_V5>
680 680   </GetTicket>
681 681   </ACMP>
682 -</ICQL>}}}
668 +</ICQL>
683 683  {{/apimacro}}
684 684  
685 685  {{apimacro title="GetTicket Response V5"}}
686 -{{{<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/GetTicketResponse_V5">
672 +<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/GetTicketResponse_V5">
687 687   <ACMP>
688 688   <GetTicket ActionType="Response" version="5">
689 689   <TGetTicketResponse_V5 xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
... ... @@ -759,7 +759,7 @@
759 759   </TGetTicketResponse_V5>
760 760   </GetTicket>
761 761   </ACMP>
762 -</ICQL>}}}
748 +</ICQL>
763 763  {{/apimacro}}
764 764  
765 765  = GetTicketFromTemplate =
... ... @@ -769,7 +769,7 @@
769 769  Arbeitszeiten und Kosten werden beim Anlegen des Tickets aus der Vorlage geholt, so dass im Response nur die Summen stehen.
770 770  
771 771  {{apimacro title="GetTicketFromTemplate Request"}}
772 -{{{<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/GetTicketFromTemplateRequest_V1">
758 +<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/GetTicketFromTemplateRequest_V1">
773 773   <ACMP>
774 774   <GetTicketFromTemplate ActionType="Request" version="1">
775 775   <TGetTicketFromTemplateRequest_V1 xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
... ... @@ -777,11 +777,11 @@
777 777   </TGetTicketFromTemplateRequest_V1>
778 778   </GetTicketFromTemplate>
779 779   </ACMP>
780 -</ICQL>}}}
766 +</ICQL>
781 781  {{/apimacro}}
782 782  
783 783  {{apimacro title="GetTicketFromTemplate Response"}}
784 -{{{<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/GetTicketFromTemplateResponse_V1">
770 +<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/GetTicketFromTemplateResponse_V1">
785 785   <ACMP>
786 786   <GetTicketFromTemplate ActionType="Response" version="1">
787 787   <TGetTicketFromTemplateResponse_V1 xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
... ... @@ -857,13 +857,13 @@
857 857   </TGetTicketFromTemplateResponse_V1>
858 858   </GetTicketFromTemplate>
859 859   </ACMP>
860 -</ICQL>}}}
846 +</ICQL>
861 861  {{/apimacro}}
862 862  
863 863  = GetTicketAttachments =
864 864  
865 865  {{apimacro title="GetTicketAttachments Request"}}
866 -{{{<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/GetTicketAttachmentsRequest_V1">
852 +<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/GetTicketAttachmentsRequest_V1">
867 867   <ACMP>
868 868   <GetTicketAttachments ActionType="Request" version="1">
869 869   <TGetTicketAttachmentsRequest_V1 xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
... ... @@ -871,11 +871,11 @@
871 871   </TGetTicketAttachmentsRequest_V1>
872 872   </GetTicketAttachments>
873 873   </ACMP>
874 -</ICQL>}}}
860 +</ICQL>
875 875  {{/apimacro}}
876 876  
877 877  {{apimacro title="GetTicketAttachments Response"}}
878 -{{{<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/GetTicketAttachmentsResponse_V1">
864 +<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/GetTicketAttachmentsResponse_V1">
879 879   <ACMP>
880 880   <GetTicketAttachments ActionType="Response" version="1">
881 881   <TGetTicketAttachmentsResponse_V1 xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
... ... @@ -912,13 +912,13 @@
912 912   </TGetTicketAttachmentsResponse_V1>
913 913   </GetTicketAttachments>
914 914   </ACMP>
915 -</ICQL>}}}
901 +</ICQL>
916 916  {{/apimacro}}
917 917  
918 918  = GetTicketAttachment =
919 919  
920 920  {{apimacro title="GetTicketAttachment Request"}}
921 -{{{<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/GetTicketAttachmentRequest_V1">
907 +<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/GetTicketAttachmentRequest_V1">
922 922   <ACMP>
923 923   <GetTicketAttachment ActionType="Request" version="1">
924 924   <TGetTicketAttachmentRequest_V1 xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
... ... @@ -927,11 +927,11 @@
927 927   </TGetTicketAttachmentRequest_V1>
928 928   </GetTicketAttachment>
929 929   </ACMP>
930 -</ICQL>}}}
916 +</ICQL>
931 931  {{/apimacro}}
932 932  
933 933  {{apimacro title="GetTicketAttachment Response"}}
934 -{{{LSchema-instance" xmlns="http://acmp.com/GetTicketAttachmentResponse_V1">
920 +LSchema-instance" xmlns="http://acmp.com/GetTicketAttachmentResponse_V1">
935 935   <ACMP>
936 936   <GetTicketAttachment ActionType="Response" version="1">
937 937   <TGetTicketAttachmentResponse_V1 xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
... ... @@ -953,7 +953,7 @@
953 953   </TGetTicketAttachmentResponse_V1>
954 954   </GetTicketAttachment>
955 955   </ACMP>
956 -</ICQL>}}}
942 +</ICQL>
957 957  {{/apimacro}}
958 958  
959 959  = SaveTicketAttachments =
... ... @@ -963,7 +963,7 @@
963 963  Beim Editieren von Attachments können nur die Felder Description und IsVisibleForWeb editiert werden. Hierbei muss trotzdem die Id und DocumentId angegeben werden, um das zu editierende Attachment zu finden.
964 964  
965 965  {{apimacro title="SaveTicketAttachments Request"}}
966 -{{{<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/SaveTicketAttachmentsRequest_V1">
952 +<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/SaveTicketAttachmentsRequest_V1">
967 967   <ACMP>
968 968   <SaveTicketAttachments ActionType="Request" version="1">
969 969   <TSaveTicketAttachmentsRequest_V1 xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
... ... @@ -970,9 +970,9 @@
970 970   <TicketID>{59387FFD-B171-47C5-B735-041FA132CA39}</TicketID>
971 971   <Attachments>
972 972   <TTicketAttachment_V1 xsi:type="TTicketAttachment_V1">
973 - <! Mandatory >
959 + <!-- Mandatory -->
974 974   <Id>{59387FFD-B171-47C5-B735-041FA132CA39}</Id>
975 - <! Mandatory >
961 + <!-- Mandatory -->
976 976   <DocumentId>{59387FFD-B171-47C5-B735-041FA132CA39}</DocumentId>
977 977   <Name>Name</Name>
978 978   <ContentId>ContentId</ContentId>
... ... @@ -984,11 +984,11 @@
984 984   </TSaveTicketAttachmentsRequest_V1>
985 985   </SaveTicketAttachments>
986 986   </ACMP>
987 -</ICQL>}}}
973 +</ICQL>
988 988  {{/apimacro}}
989 989  
990 990  {{apimacro title="GetTicketAttachments Response"}}
991 -{{{<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/SaveTicketAttachmentsResponse_V1">
977 +<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/SaveTicketAttachmentsResponse_V1">
992 992   <ACMP>
993 993   <SaveTicketAttachments ActionType="Response" version="1">
994 994   <TSaveTicketAttachmentsResponse_V1 xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
... ... @@ -997,13 +997,13 @@
997 997   </TSaveTicketAttachmentsResponse_V1>
998 998   </SaveTicketAttachments>
999 999   </ACMP>
1000 -</ICQL>}}}
986 +</ICQL>
1001 1001  {{/apimacro}}
1002 1002  
1003 1003  = GetTicketComments =
1004 1004  
1005 1005  {{apimacro title="GetTicketComments Request"}}
1006 -{{{<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/GetTicketCommentsRequest_V1">
992 +<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/GetTicketCommentsRequest_V1">
1007 1007   <ACMP>
1008 1008   <GetTicketComments ActionType="Request" version="1">
1009 1009   <TGetTicketCommentsRequest_V1 xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
... ... @@ -1011,11 +1011,11 @@
1011 1011   </TGetTicketCommentsRequest_V1>
1012 1012   </GetTicketComments>
1013 1013   </ACMP>
1014 -</ICQL>}}}
1000 +</ICQL>
1015 1015  {{/apimacro}}
1016 1016  
1017 1017  {{apimacro title="GetTicketComments Response"}}
1018 -{{{<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/GetTicketCommentsResponse_V1">
1004 +<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/GetTicketCommentsResponse_V1">
1019 1019   <ACMP>
1020 1020   <GetTicketComments ActionType="Response" version="1">
1021 1021   <TGetTicketCommentsResponse_V1 xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
... ... @@ -1062,13 +1062,13 @@
1062 1062   </TGetTicketCommentsResponse_V1>
1063 1063   </GetTicketComments>
1064 1064   </ACMP>
1065 -</ICQL>}}}
1051 +</ICQL>
1066 1066  {{/apimacro}}
1067 1067  
1068 1068  = GetTicketComment =
1069 1069  
1070 1070  {{apimacro title="GetTicketComment_V1 Request"}}
1071 -{{{<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/GetTicketCommentRequest_V1">
1057 +<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/GetTicketCommentRequest_V1">
1072 1072   <ACMP>
1073 1073   <GetTicketComment ActionType="Request" version="1">
1074 1074   <TGetTicketCommentRequest_V1 xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
... ... @@ -1077,11 +1077,11 @@
1077 1077   </TGetTicketCommentRequest_V1>
1078 1078   </GetTicketComment>
1079 1079   </ACMP>
1080 -</ICQL>}}}
1066 +</ICQL>
1081 1081  {{/apimacro}}
1082 1082  
1083 1083  {{apimacro title="GetTicketComment_V1 Response"}}
1084 -{{{<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/GetTicketCommentResponse_V1">
1070 +<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/GetTicketCommentResponse_V1">
1085 1085   <ACMP>
1086 1086   <GetTicketComment ActionType="Response" version="1">
1087 1087   <TGetTicketCommentResponse_V1 xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
... ... @@ -1117,11 +1117,11 @@
1117 1117   </TGetTicketCommentResponse_V1>
1118 1118   </GetTicketComment>
1119 1119   </ACMP>
1120 -</ICQL>}}}
1106 +</ICQL>
1121 1121  {{/apimacro}}
1122 1122  
1123 1123  {{apimacro title="GetTicketComment_V2 Request"}}
1124 -{{{<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/GetTicketCommentRequest_V2">
1110 +<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/GetTicketCommentRequest_V2">
1125 1125   <ACMP>
1126 1126   <GetTicketComment ActionType="Request" version="2">
1127 1127   <TGetTicketCommentRequest_V2 xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
... ... @@ -1130,11 +1130,11 @@
1130 1130   </TGetTicketCommentRequest_V2>
1131 1131   </GetTicketComment>
1132 1132   </ACMP>
1133 -</ICQL>}}}
1119 +</ICQL>
1134 1134  {{/apimacro}}
1135 1135  
1136 1136  {{apimacro title="GetTicketComment_V2 Response"}}
1137 -{{{<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/GetTicketCommentResponse_V2">
1123 +<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/GetTicketCommentResponse_V2">
1138 1138   <ACMP>
1139 1139   <GetTicketComment ActionType="Response" version="2">
1140 1140   <TGetTicketCommentResponse_V2 xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
... ... @@ -1198,7 +1198,7 @@
1198 1198   </TGetTicketCommentResponse_V2>
1199 1199   </GetTicketComment>
1200 1200   </ACMP>
1201 -</ICQL>}}}
1187 +</ICQL>
1202 1202  {{/apimacro}}
1203 1203  
1204 1204  = SaveTicketComment =
... ... @@ -1214,7 +1214,7 @@
1214 1214  * Signature
1215 1215  
1216 1216  {{apimacro title="SaveTicketComment_V1 Request"}}
1217 -{{{<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/SaveTicketCommentRequest_V1">
1203 +<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/SaveTicketCommentRequest_V1">
1218 1218   <ACMP>
1219 1219   <SaveTicketComment ActionType="Request" version="1">
1220 1220   <TSaveTicketCommentRequest_V1 xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
... ... @@ -1222,7 +1222,7 @@
1222 1222   <ID>{59387FFD-B171-47C5-B735-041FA132CA39}</ID>
1223 1223   <TicketID>{59387FFD-B171-47C5-B735-041FA132CA39}</TicketID>
1224 1224   <IsPlainText>false</IsPlainText>
1225 - <! HTML Text or Plaintext >
1211 + <!-- HTML Text or Plaintext -->
1226 1226   <CommentText>CommentText</CommentText>
1227 1227   <IsPublic>false</IsPublic>
1228 1228   <PublicRecipient>PublicRecipient</PublicRecipient>
... ... @@ -1233,11 +1233,11 @@
1233 1233   </TSaveTicketCommentRequest_V1>
1234 1234   </SaveTicketComment>
1235 1235   </ACMP>
1236 -</ICQL>}}}
1222 +</ICQL>
1237 1237  {{/apimacro}}
1238 1238  
1239 1239  {{apimacro title="SaveTicketComment_V1 Response"}}
1240 -{{{<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/SaveTicketCommentResponse_V1">
1226 +<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/SaveTicketCommentResponse_V1">
1241 1241   <ACMP>
1242 1242   <SaveTicketComment ActionType="Response" version="1">
1243 1243   <TSaveTicketCommentResponse_V1 xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
... ... @@ -1246,11 +1246,11 @@
1246 1246   </TSaveTicketCommentResponse_V1>
1247 1247   </SaveTicketComment>
1248 1248   </ACMP>
1249 -</ICQL>}}}
1235 +</ICQL>
1250 1250  {{/apimacro}}
1251 1251  
1252 1252  {{apimacro title="SaveTicketComment_V2 Request"}}
1253 -{{{<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/SaveTicketCommentRequest_V1">
1239 +<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/SaveTicketCommentRequest_V1">
1254 1254   <ACMP>
1255 1255   <SaveTicketComment ActionType="Request" version="2">
1256 1256   <TSaveTicketCommentRequest_V2 xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
... ... @@ -1258,7 +1258,7 @@
1258 1258   <ID>{59387FFD-B171-47C5-B735-041FA132CA39}</ID>
1259 1259   <TicketID>{59387FFD-B171-47C5-B735-041FA132CA39}</TicketID>
1260 1260   <IsPlainText>false</IsPlainText>
1261 - <! HTML Text or Plaintext >
1247 + <!-- HTML Text or Plaintext -->
1262 1262   <CommentText>CommentText</CommentText>
1263 1263   <IsPublic>false</IsPublic>
1264 1264   <PublicRecipient>PublicRecipient</PublicRecipient>
... ... @@ -1287,11 +1287,11 @@
1287 1287   </TSaveTicketCommentRequest_V2>
1288 1288   </SaveTicketComment>
1289 1289   </ACMP>
1290 -</ICQL>}}}
1276 +</ICQL>
1291 1291  {{/apimacro}}
1292 1292  
1293 1293  {{apimacro title="SaveTicketComment_V2 Response"}}
1294 -{{{<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/SaveTicketCommentResponse_V2">
1280 +<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/SaveTicketCommentResponse_V2">
1295 1295   <ACMP>
1296 1296   <SaveTicketComment ActionType="Response" version="2">
1297 1297   <TSaveTicketCommentResponse_V2 xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
... ... @@ -1300,13 +1300,13 @@
1300 1300   </TSaveTicketCommentResponse_V2>
1301 1301   </SaveTicketComment>
1302 1302   </ACMP>
1303 -</ICQL>}}}
1289 +</ICQL>
1304 1304  {{/apimacro}}
1305 1305  
1306 1306  = GetCommentListOfTicket =
1307 1307  
1308 1308  {{apimacro title="GetCommentListOfTicket Request"}}
1309 -{{{<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/GetCommentListOfTicketRequest_V1">
1295 +<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/GetCommentListOfTicketRequest_V1">
1310 1310   <ACMP>
1311 1311   <GetCommentListOfTicket ActionType="Request" version="1">
1312 1312   <TGetCommentListOfTicketRequest_V1 xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
... ... @@ -1314,11 +1314,11 @@
1314 1314   </TGetCommentListOfTicketRequest_V1>
1315 1315   </GetCommentListOfTicket>
1316 1316   </ACMP>
1317 -</ICQL>}}}
1303 +</ICQL>
1318 1318  {{/apimacro}}
1319 1319  
1320 1320  {{apimacro title="GetCommentListOfTicket Response"}}
1321 -{{{<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/GetCommentListOfTicketResponse_V1">
1307 +<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/GetCommentListOfTicketResponse_V1">
1322 1322   <ACMP>
1323 1323   <GetCommentListOfTicket ActionType="Response" version="1">
1324 1324   <TGetCommentListOfTicketResponse_V1 xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
... ... @@ -1369,1506 +1369,9 @@
1369 1369   </TGetCommentListOfTicketResponse_V1>
1370 1370   </GetCommentListOfTicket>
1371 1371   </ACMP>
1372 -</ICQL>}}}
1358 +</ICQL>
1373 1373  {{/apimacro}}
1374 1374  
1375 1375  = GetTicketCategoryList =
1376 1376  
1377 -{{apimacro title="GetTicketCategory Request"}}
1378 -{{{<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/GetTicketCategoryListRequest_V1">
1379 - <ACMP>
1380 - <GetTicketCategoryList ActionType="Request" version="1">
1381 - <TGetTicketCategoryListRequest_V1/>
1382 - </GetTicketCategoryList>
1383 - </ACMP>
1384 -</ICQL>}}}
1385 -{{/apimacro}}
1386 -
1387 -{{apimacro title="GetTicketCategory Response"}}
1388 -{{{<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/GetTicketCategoryListResponse_V1">
1389 - <ACMP>
1390 - <GetTicketCategoryList ActionType="Response" version="1">
1391 - <TGetTicketCategoryListResponse_V1 xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
1392 - <Categories>
1393 - <TTicketCategory_V1 xsi:type="TTicketCategory_V1">
1394 - <ID>{59387FFD-B171-47C5-B735-041FA132CA39}</ID>
1395 - <ParentID>{59387FFD-B171-47C5-B735-041FA132CA39}</ParentID>
1396 - <Caption_EN>Caption_EN</Caption_EN>
1397 - <Caption_DE>Caption_DE</Caption_DE>
1398 - </TTicketCategory_V1>
1399 - <TTicketCategory_V1 xsi:type="TTicketCategory_V1">
1400 - <ID>{59387FFD-B171-47C5-B735-041FA132CA39}</ID>
1401 - <ParentID>{59387FFD-B171-47C5-B735-041FA132CA39}</ParentID>
1402 - <Caption_EN>Caption_EN</Caption_EN>
1403 - <Caption_DE>Caption_DE</Caption_DE>
1404 - </TTicketCategory_V1>
1405 - </Categories>
1406 - <ResultCode>0</ResultCode>
1407 - <ResultMessage>ResultMessage</ResultMessage>
1408 - </TGetTicketCategoryListResponse_V1>
1409 - </GetTicketCategoryList>
1410 - </ACMP>
1411 -</ICQL>}}}
1412 -{{/apimacro}}
1413 -
1414 -= GetTicketResolutionList =
1415 -
1416 -{{apimacro title="GetTicketResolutionList Request"}}
1417 -{{{<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/GetTicketResolutionListRequest_V1">
1418 - <ACMP>
1419 - <GetTicketResolutionList ActionType="Request" version="1">
1420 - <TGetTicketResolutionListRequest_V1/>
1421 - </GetTicketResolutionList>
1422 - </ACMP>
1423 -</ICQL>}}}
1424 -{{/apimacro}}
1425 -
1426 -{{apimacro title="GetTicketResolutionList Response"}}
1427 -{{{<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/GetTicketResolutionListResponse_V1">
1428 - <ACMP>
1429 - <GetTicketResolutionList ActionType="Response" version="1">
1430 - <TGetTicketResolutionListResponse_V1 xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
1431 - <Resolutions>
1432 - <TTicketResolution_V1 xsi:type="TTicketResolution_V1">
1433 - <ID>{59387FFD-B171-47C5-B735-041FA132CA39}</ID>
1434 - <Quantifier>0</Quantifier>
1435 - <Caption_EN>Caption_EN</Caption_EN>
1436 - <Caption_DE>Caption_DE</Caption_DE>
1437 - <IsDeleted>false</IsDeleted>
1438 - <IsDefaultResolution>false</IsDefaultResolution>
1439 - </TTicketResolution_V1>
1440 - <TTicketResolution_V1 xsi:type="TTicketResolution_V1">
1441 - <ID>{59387FFD-B171-47C5-B735-041FA132CA39}</ID>
1442 - <Quantifier>0</Quantifier>
1443 - <Caption_EN>Caption_EN</Caption_EN>
1444 - <Caption_DE>Caption_DE</Caption_DE>
1445 - <IsDeleted>false</IsDeleted>
1446 - <IsDefaultResolution>false</IsDefaultResolution>
1447 - </TTicketResolution_V1>
1448 - </Resolutions>
1449 - <ResultCode>0</ResultCode>
1450 - <ResultMessage>ResultMessage</ResultMessage>
1451 - </TGetTicketResolutionListResponse_V1>
1452 - </GetTicketResolutionList>
1453 - </ACMP>
1454 -</ICQL>}}}
1455 -{{/apimacro}}
1456 -
1457 -= GetTicketListByQuery =
1458 -
1459 -{{apimacro title="GetTicketListByQuery Request"}}
1460 -{{{<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/GetTicketListByQueryRequest_V1">
1461 - <ACMP>
1462 - <GetTicketListByQuery ActionType="Request" version="1">
1463 - <TGetTicketListByQueryRequest_V1 xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
1464 - <QueryId>{59387FFD-B171-47C5-B735-041FA132CA39}</QueryId>
1465 - </TGetTicketListByQueryRequest_V1>
1466 - </GetTicketListByQuery>
1467 - </ACMP>
1468 -</ICQL>}}}
1469 -{{/apimacro}}
1470 -
1471 -{{apimacro title="GetTicketListByQuery Response"}}
1472 -{{{<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/GetTicketListByQueryResponse_V1">
1473 - <ACMP>
1474 - <GetTicketListByQuery ActionType="Response" version="1">
1475 - <TGetTicketListByQueryResponse_V1 xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
1476 - <TicketList>
1477 - <TTicketInfo_V1 xsi:type="TTicketInfo_V1">
1478 - <Id>{59387FFD-B171-47C5-B735-041FA132CA39}</Id>
1479 - <IntTicketId>0</IntTicketId>
1480 - <Title>Title</Title>
1481 - <State xsi:type="TTicketState_V1">
1482 - <Id>{59387FFD-B171-47C5-B735-041FA132CA39}</Id>
1483 - <Caption_de>Caption_de</Caption_de>
1484 - <Caption_en>Caption_en</Caption_en>
1485 - <StateOrder>0</StateOrder>
1486 - </State>
1487 - <ReadState>trsNew</ReadState>
1488 - <EscalationLevel>0</EscalationLevel>
1489 - <Reminder>1899-12-30T00:00:00.000Z</Reminder>
1490 - <Assignee xsi:type="TContactInfo_V1">
1491 - <ID>{59387FFD-B171-47C5-B735-041FA132CA39}</ID>
1492 - <Name>Name</Name>
1493 - <FamilyName>FamilyName</FamilyName>
1494 - <FullName>FullName</FullName>
1495 - <Email>Email</Email>
1496 - <HasPhoneNumber>false</HasPhoneNumber>
1497 - <HasDeleteFlag>false</HasDeleteFlag>
1498 - <IsUser>false</IsUser>
1499 - </Assignee>
1500 - <Contact xsi:type="TContactInfo_V1">
1501 - <ID>{59387FFD-B171-47C5-B735-041FA132CA39}</ID>
1502 - <Name>Name</Name>
1503 - <FamilyName>FamilyName</FamilyName>
1504 - <FullName>FullName</FullName>
1505 - <Email>Email</Email>
1506 - <HasPhoneNumber>false</HasPhoneNumber>
1507 - <HasDeleteFlag>false</HasDeleteFlag>
1508 - <IsUser>false</IsUser>
1509 - </Contact>
1510 - <LastModified>1899-12-30T00:00:00.000Z</LastModified>
1511 - </TTicketInfo_V1>
1512 - <TTicketInfo_V1 xsi:type="TTicketInfo_V1">
1513 - <Id>{59387FFD-B171-47C5-B735-041FA132CA39}</Id>
1514 - <IntTicketId>0</IntTicketId>
1515 - <Title>Title</Title>
1516 - <State xsi:type="TTicketState_V1">
1517 - <Id>{59387FFD-B171-47C5-B735-041FA132CA39}</Id>
1518 - <Caption_de>Caption_de</Caption_de>
1519 - <Caption_en>Caption_en</Caption_en>
1520 - <StateOrder>0</StateOrder>
1521 - </State>
1522 - <ReadState>trsNew</ReadState>
1523 - <EscalationLevel>0</EscalationLevel>
1524 - <Reminder>1899-12-30T00:00:00.000Z</Reminder>
1525 - <Assignee xsi:type="TContactInfo_V1">
1526 - <ID>{59387FFD-B171-47C5-B735-041FA132CA39}</ID>
1527 - <Name>Name</Name>
1528 - <FamilyName>FamilyName</FamilyName>
1529 - <FullName>FullName</FullName>
1530 - <Email>Email</Email>
1531 - <HasPhoneNumber>false</HasPhoneNumber>
1532 - <HasDeleteFlag>false</HasDeleteFlag>
1533 - <IsUser>false</IsUser>
1534 - </Assignee>
1535 - <Contact xsi:type="TContactInfo_V1">
1536 - <ID>{59387FFD-B171-47C5-B735-041FA132CA39}</ID>
1537 - <Name>Name</Name>
1538 - <FamilyName>FamilyName</FamilyName>
1539 - <FullName>FullName</FullName>
1540 - <Email>Email</Email>
1541 - <HasPhoneNumber>false</HasPhoneNumber>
1542 - <HasDeleteFlag>false</HasDeleteFlag>
1543 - <IsUser>false</IsUser>
1544 - </Contact>
1545 - <LastModified>1899-12-30T00:00:00.000Z</LastModified>
1546 - </TTicketInfo_V1>
1547 - </TicketList>
1548 - <ResultCode>0</ResultCode>
1549 - <ResultMessage>ResultMessage</ResultMessage>
1550 - </TGetTicketListByQueryResponse_V1>
1551 - </GetTicketListByQuery>
1552 - </ACMP>
1553 -</ICQL>}}}
1554 -{{/apimacro}}
1555 -
1556 -{{apimacro title="GetTicketListByQuery Request V2"}}
1557 -{{{<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/GetTicketListByQueryRequest_V2">
1558 - <ACMP>
1559 - <GetTicketListByQuery ActionType="Request" version="2">
1560 - <TGetTicketListByQueryRequest_V2 xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
1561 - <QueryId>{59387FFD-B171-47C5-B735-041FA132CA39}</QueryId>
1562 - </TGetTicketListByQueryRequest_V2>
1563 - </GetTicketListByQuery>
1564 - </ACMP>
1565 -</ICQL>}}}
1566 -{{/apimacro}}
1567 -
1568 -{{apimacro title="GetTicketListByQuery Response V2"}}
1569 -{{{<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/GetTicketListByQueryResponse_V2">
1570 - <ACMP>
1571 - <GetTicketListByQuery ActionType="Response" version="2">
1572 - <TGetTicketListByQueryResponse_V2 xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
1573 - <TicketList>
1574 - <TTicketInfo_V2 xsi:type="TTicketInfo_V2">
1575 - <Id>{59387FFD-B171-47C5-B735-041FA132CA39}</Id>
1576 - <IntTicketId>0</IntTicketId>
1577 - <Title>Title</Title>
1578 - <StateId>{59387FFD-B171-47C5-B735-041FA132CA39}</StateId>
1579 - <ReadState>trsNew</ReadState>
1580 - <EscalationId>{59387FFD-B171-47C5-B735-041FA132CA39}</EscalationId>
1581 - <EscalationLevel>0</EscalationLevel>
1582 - <Reminder>1899-12-30T00:00:00.000Z</Reminder>
1583 - <Assignee xsi:type="TAssigneeInfo_V1">
1584 - <Id>{59387FFD-B171-47C5-B735-041FA132CA39}</Id>
1585 - <Name>Name</Name>
1586 - <AssigneeIsGroup>false</AssigneeIsGroup>
1587 - <Roles/>
1588 - </Assignee>
1589 - <Contact xsi:type="TContactInfo_V1">
1590 - <ID>{59387FFD-B171-47C5-B735-041FA132CA39}</ID>
1591 - <Name>Name</Name>
1592 - <FamilyName>FamilyName</FamilyName>
1593 - <FullName>FullName</FullName>
1594 - <Email>Email</Email>
1595 - <HasPhoneNumber>false</HasPhoneNumber>
1596 - <HasDeleteFlag>false</HasDeleteFlag>
1597 - <IsUser>false</IsUser>
1598 - </Contact>
1599 - <LastModified>1899-12-30T00:00:00.000Z</LastModified>
1600 - </TTicketInfo_V2>
1601 - <TTicketInfo_V2 xsi:type="TTicketInfo_V2">
1602 - <Id>{59387FFD-B171-47C5-B735-041FA132CA39}</Id>
1603 - <IntTicketId>0</IntTicketId>
1604 - <Title>Title</Title>
1605 - <StateId>{59387FFD-B171-47C5-B735-041FA132CA39}</StateId>
1606 - <ReadState>trsNew</ReadState>
1607 - <EscalationId>{59387FFD-B171-47C5-B735-041FA132CA39}</EscalationId>
1608 - <EscalationLevel>0</EscalationLevel>
1609 - <Reminder>1899-12-30T00:00:00.000Z</Reminder>
1610 - <Assignee xsi:type="TAssigneeInfo_V1">
1611 - <Id>{59387FFD-B171-47C5-B735-041FA132CA39}</Id>
1612 - <Name>Name</Name>
1613 - <AssigneeIsGroup>false</AssigneeIsGroup>
1614 - <Roles/>
1615 - </Assignee>
1616 - <Contact xsi:type="TContactInfo_V1">
1617 - <ID>{59387FFD-B171-47C5-B735-041FA132CA39}</ID>
1618 - <Name>Name</Name>
1619 - <FamilyName>FamilyName</FamilyName>
1620 - <FullName>FullName</FullName>
1621 - <Email>Email</Email>
1622 - <HasPhoneNumber>false</HasPhoneNumber>
1623 - <HasDeleteFlag>false</HasDeleteFlag>
1624 - <IsUser>false</IsUser>
1625 - </Contact>
1626 - <LastModified>1899-12-30T00:00:00.000Z</LastModified>
1627 - </TTicketInfo_V2>
1628 - </TicketList>
1629 - <ResultCode>0</ResultCode>
1630 - <ResultMessage>ResultMessage</ResultMessage>
1631 - </TGetTicketListByQueryResponse_V2>
1632 - </GetTicketListByQuery>
1633 - </ACMP>
1634 -</ICQL>}}}
1635 -{{/apimacro}}
1636 -
1637 -= GetTicketList =
1638 -
1639 -{{apimacro title="GetTicketList Request"}}
1640 -{{{<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/GetTicketListRequest_V1">
1641 - <ACMP>
1642 - <GetTicketList ActionType="Request" version="1">
1643 - <TGetTicketListRequest_V1 xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
1644 - <! Filtert folgende Felder: Title, IntTicketID, Contact Name, Assignee Name, Keywords >
1645 - <FilterText>FilterText</FilterText>
1646 - <StateId>{59387FFD-B171-47C5-B735-041FA132CA39}</StateId>
1647 - <ResolutionId>{59387FFD-B171-47C5-B735-041FA132CA39}</ResolutionId>
1648 - <PriorityId>{59387FFD-B171-47C5-B735-041FA132CA39}</PriorityId>
1649 - <CategoryId>{59387FFD-B171-47C5-B735-041FA132CA39}</CategoryId>
1650 - <ImpactId>{59387FFD-B171-47C5-B735-041FA132CA39}</ImpactId>
1651 - <ContactId>{59387FFD-B171-47C5-B735-041FA132CA39}</ContactId>
1652 - <AssigneeId>{59387FFD-B171-47C5-B735-041FA132CA39}</AssigneeId>
1653 - </TGetTicketListRequest_V1>
1654 - </GetTicketList>
1655 - </ACMP>
1656 -</ICQL>}}}
1657 -{{/apimacro}}
1658 -
1659 -{{apimacro title="GetTicketList Response"}}
1660 -{{{<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/GetTicketListResponse_V1">
1661 - <ACMP>
1662 - <GetTicketList ActionType="Response" version="1">
1663 - <TGetTicketListResponse_V1 xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
1664 - <Tickets>
1665 - <TTicketInfo_V2 xsi:type="TTicketInfo_V2">
1666 - <Id>{59387FFD-B171-47C5-B735-041FA132CA39}</Id>
1667 - <IntTicketId>0</IntTicketId>
1668 - <Title>Title</Title>
1669 - <StateId>{59387FFD-B171-47C5-B735-041FA132CA39}</StateId>
1670 - <ReadState>trsNew</ReadState>
1671 - <EscalationId>{59387FFD-B171-47C5-B735-041FA132CA39}</EscalationId>
1672 - <EscalationLevel>0</EscalationLevel>
1673 - <Reminder>1899-12-30T00:00:00.000Z</Reminder>
1674 - <Assignee xsi:type="TAssigneeInfo_V1">
1675 - <Id>{59387FFD-B171-47C5-B735-041FA132CA39}</Id>
1676 - <Name>Name</Name>
1677 - <AssigneeIsGroup>false</AssigneeIsGroup>
1678 - <Roles/>
1679 - </Assignee>
1680 - <Contact xsi:type="TContactInfo_V1">
1681 - <ID>{59387FFD-B171-47C5-B735-041FA132CA39}</ID>
1682 - <Name>Name</Name>
1683 - <FamilyName>FamilyName</FamilyName>
1684 - <FullName>FullName</FullName>
1685 - <Email>Email</Email>
1686 - <HasPhoneNumber>false</HasPhoneNumber>
1687 - <HasDeleteFlag>false</HasDeleteFlag>
1688 - <IsUser>false</IsUser>
1689 - </Contact>
1690 - <LastModified>1899-12-30T00:00:00.000Z</LastModified>
1691 - </TTicketInfo_V2>
1692 - <TTicketInfo_V2 xsi:type="TTicketInfo_V2">
1693 - <Id>{59387FFD-B171-47C5-B735-041FA132CA39}</Id>
1694 - <IntTicketId>0</IntTicketId>
1695 - <Title>Title</Title>
1696 - <StateId>{59387FFD-B171-47C5-B735-041FA132CA39}</StateId>
1697 - <ReadState>trsNew</ReadState>
1698 - <EscalationId>{59387FFD-B171-47C5-B735-041FA132CA39}</EscalationId>
1699 - <EscalationLevel>0</EscalationLevel>
1700 - <Reminder>1899-12-30T00:00:00.000Z</Reminder>
1701 - <Assignee xsi:type="TAssigneeInfo_V1">
1702 - <Id>{59387FFD-B171-47C5-B735-041FA132CA39}</Id>
1703 - <Name>Name</Name>
1704 - <AssigneeIsGroup>false</AssigneeIsGroup>
1705 - <Roles/>
1706 - </Assignee>
1707 - <Contact xsi:type="TContactInfo_V1">
1708 - <ID>{59387FFD-B171-47C5-B735-041FA132CA39}</ID>
1709 - <Name>Name</Name>
1710 - <FamilyName>FamilyName</FamilyName>
1711 - <FullName>FullName</FullName>
1712 - <Email>Email</Email>
1713 - <HasPhoneNumber>false</HasPhoneNumber>
1714 - <HasDeleteFlag>false</HasDeleteFlag>
1715 - <IsUser>false</IsUser>
1716 - </Contact>
1717 - <LastModified>1899-12-30T00:00:00.000Z</LastModified>
1718 - </TTicketInfo_V2>
1719 - </Tickets>
1720 - <Version>Version</Version>
1721 - <ResultCode>0</ResultCode>
1722 - <ResultMessage>ResultMessage</ResultMessage>
1723 - </TGetTicketListResponse_V1>
1724 - </GetTicketList>
1725 - </ACMP>
1726 -</ICQL>}}}
1727 -{{/apimacro}}
1728 -
1729 -= GetTicketListOfAsset =
1730 -
1731 -{{apimacro title="GetTicketListOfAsset Request"}}
1732 -{{{<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/GetTicketListOfAssetRequest_V1">
1733 - <ACMP>
1734 - <GetTicketListOfAsset ActionType="Request" version="1">
1735 - <TGetTicketListOfAssetRequest_V1 xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
1736 - <Id>{59387FFD-B171-47C5-B735-041FA132CA39}</Id>
1737 - </TGetTicketListOfAssetRequest_V1>
1738 - </GetTicketListOfAsset>
1739 - </ACMP>
1740 -</ICQL>}}}
1741 -{{/apimacro}}
1742 -
1743 -{{apimacro title="GetTicketListOfAsset Response"}}
1744 -{{{<?xml version="1.0" encoding="utf-8"?>
1745 -<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/GetTicketListOfAssetResponse_V1">
1746 - <ACMP>
1747 - <GetTicketListOfAsset ActionType="Response" version="1">
1748 - <TGetTicketListOfAssetResponse_V1 xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
1749 - <Tickets>
1750 - <TTicketInfo_V2 xsi:type="TTicketInfo_V2">
1751 - <Id>{59387FFD-B171-47C5-B735-041FA132CA39}</Id>
1752 - <IntTicketId>0</IntTicketId>
1753 - <Title>Title</Title>
1754 - <StateId>{59387FFD-B171-47C5-B735-041FA132CA39}</StateId>
1755 - <ReadState>trsNew</ReadState>
1756 - <EscalationId>{59387FFD-B171-47C5-B735-041FA132CA39}</EscalationId>
1757 - <EscalationLevel>0</EscalationLevel>
1758 - <Reminder>1899-12-30T00:00:00.000Z</Reminder>
1759 - <Assignee xsi:type="TAssigneeInfo_V1">
1760 - <Id>{59387FFD-B171-47C5-B735-041FA132CA39}</Id>
1761 - <Name>Name</Name>
1762 - <AssigneeIsGroup>false</AssigneeIsGroup>
1763 - <Roles/>
1764 - </Assignee>
1765 - <Contact xsi:type="TContactInfo_V1">
1766 - <ID>{59387FFD-B171-47C5-B735-041FA132CA39}</ID>
1767 - <Name>Name</Name>
1768 - <FamilyName>FamilyName</FamilyName>
1769 - <FullName>FullName</FullName>
1770 - <Email>Email</Email>
1771 - <HasPhoneNumber>false</HasPhoneNumber>
1772 - <HasDeleteFlag>false</HasDeleteFlag>
1773 - <IsUser>false</IsUser>
1774 - </Contact>
1775 - <LastModified>1899-12-30T00:00:00.000Z</LastModified>
1776 - </TTicketInfo_V2>
1777 - <TTicketInfo_V2 xsi:type="TTicketInfo_V2">
1778 - <Id>{59387FFD-B171-47C5-B735-041FA132CA39}</Id>
1779 - <IntTicketId>0</IntTicketId>
1780 - <Title>Title</Title>
1781 - <StateId>{59387FFD-B171-47C5-B735-041FA132CA39}</StateId>
1782 - <ReadState>trsNew</ReadState>
1783 - <EscalationId>{59387FFD-B171-47C5-B735-041FA132CA39}</EscalationId>
1784 - <EscalationLevel>0</EscalationLevel>
1785 - <Reminder>1899-12-30T00:00:00.000Z</Reminder>
1786 - <Assignee xsi:type="TAssigneeInfo_V1">
1787 - <Id>{59387FFD-B171-47C5-B735-041FA132CA39}</Id>
1788 - <Name>Name</Name>
1789 - <AssigneeIsGroup>false</AssigneeIsGroup>
1790 - <Roles/>
1791 - </Assignee>
1792 - <Contact xsi:type="TContactInfo_V1">
1793 - <ID>{59387FFD-B171-47C5-B735-041FA132CA39}</ID>
1794 - <Name>Name</Name>
1795 - <FamilyName>FamilyName</FamilyName>
1796 - <FullName>FullName</FullName>
1797 - <Email>Email</Email>
1798 - <HasPhoneNumber>false</HasPhoneNumber>
1799 - <HasDeleteFlag>false</HasDeleteFlag>
1800 - <IsUser>false</IsUser>
1801 - </Contact>
1802 - <LastModified>1899-12-30T00:00:00.000Z</LastModified>
1803 - </TTicketInfo_V2>
1804 - </Tickets>
1805 - <ResultCode>0</ResultCode>
1806 - <ResultMessage>ResultMessage</ResultMessage>
1807 - </TGetTicketListOfAssetResponse_V1>
1808 - </GetTicketListOfAsset>
1809 - </ACMP>
1810 -</ICQL>}}}
1811 -{{/apimacro}}
1812 -
1813 -= GetLinkedTicketsOfTicket =
1814 -
1815 -{{apimacro title="GetLinkedTicketsOfTicket Request"}}
1816 -{{{<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/GetLinkedTicketsOfTicketRequest_V1">
1817 - <ACMP>
1818 - <GetLinkedTicketsOfTicket ActionType="Request" version="1">
1819 - <TGetLinkedTicketsOfTicketRequest_V1 xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
1820 - <TicketId>{59387FFD-B171-47C5-B735-041FA132CA39}</TicketId>
1821 - </TGetLinkedTicketsOfTicketRequest_V1>
1822 - </GetLinkedTicketsOfTicket>
1823 - </ACMP>
1824 -</ICQL>}}}
1825 -{{/apimacro}}
1826 -
1827 -{{apimacro title="GetLinkedTicketsOfTicket Response"}}
1828 -{{{<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/GetLinkedTicketsOfTicketResponse_V1">
1829 - <ACMP>
1830 - <GetLinkedTicketsOfTicket ActionType="Response" version="1">
1831 - <TGetLinkedTicketsOfTicketResponse_V1 xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
1832 - <Tickets>
1833 - <TTicketInfo_V2 xsi:type="TTicketInfo_V2">
1834 - <Id>{59387FFD-B171-47C5-B735-041FA132CA39}</Id>
1835 - <IntTicketId>0</IntTicketId>
1836 - <Title>Title</Title>
1837 - <StateId>{59387FFD-B171-47C5-B735-041FA132CA39}</StateId>
1838 - <ReadState>trsNew</ReadState>
1839 - <EscalationId>{59387FFD-B171-47C5-B735-041FA132CA39}</EscalationId>
1840 - <EscalationLevel>0</EscalationLevel>
1841 - <Reminder>1899-12-30T00:00:00.000Z</Reminder>
1842 - <Assignee xsi:type="TAssigneeInfo_V1">
1843 - <Id>{59387FFD-B171-47C5-B735-041FA132CA39}</Id>
1844 - <Name>Name</Name>
1845 - <AssigneeIsGroup>false</AssigneeIsGroup>
1846 - <Roles/>
1847 - </Assignee>
1848 - <Contact xsi:type="TContactInfo_V1">
1849 - <ID>{59387FFD-B171-47C5-B735-041FA132CA39}</ID>
1850 - <Name>Name</Name>
1851 - <FamilyName>FamilyName</FamilyName>
1852 - <FullName>FullName</FullName>
1853 - <Email>Email</Email>
1854 - <HasPhoneNumber>false</HasPhoneNumber>
1855 - <HasDeleteFlag>false</HasDeleteFlag>
1856 - <IsUser>false</IsUser>
1857 - </Contact>
1858 - <LastModified>1899-12-30T00:00:00.000Z</LastModified>
1859 - </TTicketInfo_V2>
1860 - <TTicketInfo_V2 xsi:type="TTicketInfo_V2">
1861 - <Id>{59387FFD-B171-47C5-B735-041FA132CA39}</Id>
1862 - <IntTicketId>0</IntTicketId>
1863 - <Title>Title</Title>
1864 - <StateId>{59387FFD-B171-47C5-B735-041FA132CA39}</StateId>
1865 - <ReadState>trsNew</ReadState>
1866 - <EscalationId>{59387FFD-B171-47C5-B735-041FA132CA39}</EscalationId>
1867 - <EscalationLevel>0</EscalationLevel>
1868 - <Reminder>1899-12-30T00:00:00.000Z</Reminder>
1869 - <Assignee xsi:type="TAssigneeInfo_V1">
1870 - <Id>{59387FFD-B171-47C5-B735-041FA132CA39}</Id>
1871 - <Name>Name</Name>
1872 - <AssigneeIsGroup>false</AssigneeIsGroup>
1873 - <Roles/>
1874 - </Assignee>
1875 - <Contact xsi:type="TContactInfo_V1">
1876 - <ID>{59387FFD-B171-47C5-B735-041FA132CA39}</ID>
1877 - <Name>Name</Name>
1878 - <FamilyName>FamilyName</FamilyName>
1879 - <FullName>FullName</FullName>
1880 - <Email>Email</Email>
1881 - <HasPhoneNumber>false</HasPhoneNumber>
1882 - <HasDeleteFlag>false</HasDeleteFlag>
1883 - <IsUser>false</IsUser>
1884 - </Contact>
1885 - <LastModified>1899-12-30T00:00:00.000Z</LastModified>
1886 - </TTicketInfo_V2>
1887 - </Tickets>
1888 - <ResultCode>0</ResultCode>
1889 - <ResultMessage>ResultMessage</ResultMessage>
1890 - </TGetLinkedTicketsOfTicketResponse_V1>
1891 - </GetLinkedTicketsOfTicket>
1892 - </ACMP>
1893 -</ICQL>}}}
1894 -{{/apimacro}}
1895 -
1896 -= GetHelpdeskSettings =
1897 -
1898 -{{apimacro title="GetHelpdeskSettings Request"}}
1899 -{{{<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/GetHelpdeskSettingsRequest_V1">
1900 - <ACMP>
1901 - <GetHelpdeskSettings ActionType="Request" version="1">
1902 - <TGetHelpdeskSettingsRequest_V1/>
1903 - </GetHelpdeskSettings>
1904 - </ACMP>
1905 -</ICQL>}}}
1906 -{{/apimacro}}
1907 -
1908 -{{apimacro title="GetHelpdeskSettings Response"}}
1909 -{{{<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/GetHelpdeskSettingsResponse_V1">
1910 - <ACMP>
1911 - <GetHelpdeskSettings ActionType="Response" version="1">
1912 - <TGetHelpdeskSettingsResponse_V1 xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
1913 - <HelpdeskSettings xsi:type="THelpdeskSettings_V1">
1914 - <Categories>
1915 - <TTicketCategory_V1 xsi:type="TTicketCategory_V1">
1916 - <ID>{59387FFD-B171-47C5-B735-041FA132CA39}</ID>
1917 - <ParentID>{59387FFD-B171-47C5-B735-041FA132CA39}</ParentID>
1918 - <Caption_EN>Caption_EN</Caption_EN>
1919 - <Caption_DE>Caption_DE</Caption_DE>
1920 - </TTicketCategory_V1>
1921 - <TTicketCategory_V1 xsi:type="TTicketCategory_V1">
1922 - <ID>{59387FFD-B171-47C5-B735-041FA132CA39}</ID>
1923 - <ParentID>{59387FFD-B171-47C5-B735-041FA132CA39}</ParentID>
1924 - <Caption_EN>Caption_EN</Caption_EN>
1925 - <Caption_DE>Caption_DE</Caption_DE>
1926 - </TTicketCategory_V1>
1927 - </Categories>
1928 - <Impacts>
1929 - <TTicketImpact_V1 xsi:type="TTicketImpact_V1">
1930 - <Id>{59387FFD-B171-47C5-B735-041FA132CA39}</Id>
1931 - <Caption_DE>Caption_DE</Caption_DE>
1932 - <Caption_EN>Caption_EN</Caption_EN>
1933 - </TTicketImpact_V1>
1934 - <TTicketImpact_V1 xsi:type="TTicketImpact_V1">
1935 - <Id>{59387FFD-B171-47C5-B735-041FA132CA39}</Id>
1936 - <Caption_DE>Caption_DE</Caption_DE>
1937 - <Caption_EN>Caption_EN</Caption_EN>
1938 - </TTicketImpact_V1>
1939 - </Impacts>
1940 - <States>
1941 - <TTicketState_V1 xsi:type="TTicketState_V1">
1942 - <Id>{59387FFD-B171-47C5-B735-041FA132CA39}</Id>
1943 - <Caption_de>Caption_de</Caption_de>
1944 - <Caption_en>Caption_en</Caption_en>
1945 - <StateOrder>0</StateOrder>
1946 - </TTicketState_V1>
1947 - <TTicketState_V1 xsi:type="TTicketState_V1">
1948 - <Id>{59387FFD-B171-47C5-B735-041FA132CA39}</Id>
1949 - <Caption_de>Caption_de</Caption_de>
1950 - <Caption_en>Caption_en</Caption_en>
1951 - <StateOrder>0</StateOrder>
1952 - </TTicketState_V1>
1953 - </States>
1954 - <EnableResolution>false</EnableResolution>
1955 - <Resolutions>
1956 - <TTicketResolution_V1 xsi:type="TTicketResolution_V1">
1957 - <ID>{59387FFD-B171-47C5-B735-041FA132CA39}</ID>
1958 - <Quantifier>0</Quantifier>
1959 - <Caption_EN>Caption_EN</Caption_EN>
1960 - <Caption_DE>Caption_DE</Caption_DE>
1961 - <IsDeleted>false</IsDeleted>
1962 - <IsDefaultResolution>false</IsDefaultResolution>
1963 - </TTicketResolution_V1>
1964 - <TTicketResolution_V1 xsi:type="TTicketResolution_V1">
1965 - <ID>{59387FFD-B171-47C5-B735-041FA132CA39}</ID>
1966 - <Quantifier>0</Quantifier>
1967 - <Caption_EN>Caption_EN</Caption_EN>
1968 - <Caption_DE>Caption_DE</Caption_DE>
1969 - <IsDeleted>false</IsDeleted>
1970 - <IsDefaultResolution>false</IsDefaultResolution>
1971 - </TTicketResolution_V1>
1972 - </Resolutions>
1973 - <Priorities>
1974 - <TTicketPriority_V1 xsi:type="TTicketPriority_V1">
1975 - <Priority>0</Priority>
1976 - <Caption_DE>Caption_DE</Caption_DE>
1977 - <Caption_EN>Caption_EN</Caption_EN>
1978 - </TTicketPriority_V1>
1979 - <TTicketPriority_V1 xsi:type="TTicketPriority_V1">
1980 - <Priority>0</Priority>
1981 - <Caption_DE>Caption_DE</Caption_DE>
1982 - <Caption_EN>Caption_EN</Caption_EN>
1983 - </TTicketPriority_V1>
1984 - </Priorities>
1985 - <MaxAttachmentSize>0</MaxAttachmentSize>
1986 - <NeedCommentToClose>false</NeedCommentToClose>
1987 - <TextModules>
1988 - <TTicketTextModule_V1 xsi:type="TTicketTextModule_V1">
1989 - <Id>{59387FFD-B171-47C5-B735-041FA132CA39}</Id>
1990 - <Name>Name</Name>
1991 - <Text>Text</Text>
1992 - <ParentId>{59387FFD-B171-47C5-B735-041FA132CA39}</ParentId>
1993 - <Path>Path</Path>
1994 - </TTicketTextModule_V1>
1995 - <TTicketTextModule_V1 xsi:type="TTicketTextModule_V1">
1996 - <Id>{59387FFD-B171-47C5-B735-041FA132CA39}</Id>
1997 - <Name>Name</Name>
1998 - <Text>Text</Text>
1999 - <ParentId>{59387FFD-B171-47C5-B735-041FA132CA39}</ParentId>
2000 - <Path>Path</Path>
2001 - </TTicketTextModule_V1>
2002 - </TextModules>
2003 - <TimeTrackingEnabled>false</TimeTrackingEnabled>
2004 - <ShowTimeTrackingDialogForNewComments>false</ShowTimeTrackingDialogForNewComments>
2005 - <TimeFrameRequiredToCloseTicket>false</TimeFrameRequiredToCloseTicket>
2006 - </HelpdeskSettings>
2007 - <Version>Version</Version>
2008 - <ResultCode>0</ResultCode>
2009 - <ResultMessage>ResultMessage</ResultMessage>
2010 - </TGetHelpdeskSettingsResponse_V1>
2011 - </GetHelpdeskSettings>
2012 - </ACMP>
2013 -</ICQL>}}}
2014 -{{/apimacro}}
2015 -
2016 -{{apimacro title="GetHelpdeskSettings Request"}}
2017 -{{{<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/GetHelpdeskSettingsRequest_V2">
2018 - <ACMP>
2019 - <GetHelpdeskSettings ActionType="Request" version="2">
2020 - <TGetHelpdeskSettingsRequest_V2/>
2021 - </GetHelpdeskSettings>
2022 - </ACMP>
2023 -</ICQL>}}}
2024 -{{/apimacro}}
2025 -
2026 -{{apimacro title="GetHelpdeskSettings Response"}}
2027 -{{{<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/GetHelpdeskSettingsResponse_V2">
2028 - <ACMP>
2029 - <GetHelpdeskSettings ActionType="Response" version="2">
2030 - <TGetHelpdeskSettingsResponse_V2 xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
2031 - <HelpdeskSettings xsi:type="THelpdeskSettings_V2">
2032 - <Categories>
2033 - <TTicketCategory_V1 xsi:type="TTicketCategory_V1">
2034 - <ID>{59387FFD-B171-47C5-B735-041FA132CA39}</ID>
2035 - <ParentID>{59387FFD-B171-47C5-B735-041FA132CA39}</ParentID>
2036 - <Caption_EN>Caption_EN</Caption_EN>
2037 - <Caption_DE>Caption_DE</Caption_DE>
2038 - </TTicketCategory_V1>
2039 - <TTicketCategory_V1 xsi:type="TTicketCategory_V1">
2040 - <ID>{59387FFD-B171-47C5-B735-041FA132CA39}</ID>
2041 - <ParentID>{59387FFD-B171-47C5-B735-041FA132CA39}</ParentID>
2042 - <Caption_EN>Caption_EN</Caption_EN>
2043 - <Caption_DE>Caption_DE</Caption_DE>
2044 - </TTicketCategory_V1>
2045 - </Categories>
2046 - <Impacts>
2047 - <TTicketImpact_V1 xsi:type="TTicketImpact_V1">
2048 - <Id>{59387FFD-B171-47C5-B735-041FA132CA39}</Id>
2049 - <Caption_DE>Caption_DE</Caption_DE>
2050 - <Caption_EN>Caption_EN</Caption_EN>
2051 - </TTicketImpact_V1>
2052 - <TTicketImpact_V1 xsi:type="TTicketImpact_V1">
2053 - <Id>{59387FFD-B171-47C5-B735-041FA132CA39}</Id>
2054 - <Caption_DE>Caption_DE</Caption_DE>
2055 - <Caption_EN>Caption_EN</Caption_EN>
2056 - </TTicketImpact_V1>
2057 - </Impacts>
2058 - <States>
2059 - <TTicketState_V1 xsi:type="TTicketState_V1">
2060 - <Id>{59387FFD-B171-47C5-B735-041FA132CA39}</Id>
2061 - <Caption_de>Caption_de</Caption_de>
2062 - <Caption_en>Caption_en</Caption_en>
2063 - <StateOrder>0</StateOrder>
2064 - </TTicketState_V1>
2065 - <TTicketState_V1 xsi:type="TTicketState_V1">
2066 - <Id>{59387FFD-B171-47C5-B735-041FA132CA39}</Id>
2067 - <Caption_de>Caption_de</Caption_de>
2068 - <Caption_en>Caption_en</Caption_en>
2069 - <StateOrder>0</StateOrder>
2070 - </TTicketState_V1>
2071 - </States>
2072 - <EnableResolution>false</EnableResolution>
2073 - <Resolutions>
2074 - <TTicketResolution_V1 xsi:type="TTicketResolution_V1">
2075 - <ID>ID</ID>
2076 - <Quantifier>0</Quantifier>
2077 - <Caption_EN>Caption_EN</Caption_EN>
2078 - <Caption_DE>Caption_DE</Caption_DE>
2079 - <IsDeleted>false</IsDeleted>
2080 - <IsDefaultResolution>false</IsDefaultResolution>
2081 - </TTicketResolution_V1>
2082 - <TTicketResolution_V1 xsi:type="TTicketResolution_V1">
2083 - <ID>ID</ID>
2084 - <Quantifier>0</Quantifier>
2085 - <Caption_EN>Caption_EN</Caption_EN>
2086 - <Caption_DE>Caption_DE</Caption_DE>
2087 - <IsDeleted>false</IsDeleted>
2088 - <IsDefaultResolution>false</IsDefaultResolution>
2089 - </TTicketResolution_V1>
2090 - </Resolutions>
2091 - <Priorities>
2092 - <TTicketPriority_V1 xsi:type="TTicketPriority_V1">
2093 - <Priority>0</Priority>
2094 - <Caption_DE>Caption_DE</Caption_DE>
2095 - <Caption_EN>Caption_EN</Caption_EN>
2096 - </TTicketPriority_V1>
2097 - <TTicketPriority_V1 xsi:type="TTicketPriority_V1">
2098 - <Priority>0</Priority>
2099 - <Caption_DE>Caption_DE</Caption_DE>
2100 - <Caption_EN>Caption_EN</Caption_EN>
2101 - </TTicketPriority_V1>
2102 - </Priorities>
2103 - <MaxAttachmentSize>0</MaxAttachmentSize>
2104 - <NeedCommentToClose>false</NeedCommentToClose>
2105 - <TextModules>
2106 - <TTicketTextModule_V1 xsi:type="TTicketTextModule_V1">
2107 - <Id>{59387FFD-B171-47C5-B735-041FA132CA39}</Id>
2108 - <Name>Name</Name>
2109 - <Text>Text</Text>
2110 - <ParentId>{59387FFD-B171-47C5-B735-041FA132CA39}</ParentId>
2111 - <Path>Path</Path>
2112 - <FullPath>FullPath</FullPath>
2113 - </TTicketTextModule_V1>
2114 - <TTicketTextModule_V1 xsi:type="TTicketTextModule_V1">
2115 - <Id>{59387FFD-B171-47C5-B735-041FA132CA39}</Id>
2116 - <Name>Name</Name>
2117 - <Text>Text</Text>
2118 - <ParentId>{59387FFD-B171-47C5-B735-041FA132CA39}</ParentId>
2119 - <Path>Path</Path>
2120 - <FullPath>FullPath</FullPath>
2121 - </TTicketTextModule_V1>
2122 - </TextModules>
2123 - <TimeTrackingEnabled>false</TimeTrackingEnabled>
2124 - <ShowTimeTrackingDialogForNewComments>false</ShowTimeTrackingDialogForNewComments>
2125 - <TimeFrameRequiredToCloseTicket>false</TimeFrameRequiredToCloseTicket>
2126 - <MandatoryCustomFields>
2127 - <string>Value 1</string>
2128 - <string>Value 2</string>
2129 - </MandatoryCustomFields>
2130 - <IsTicketKeywordsMandatory>false</IsTicketKeywordsMandatory>
2131 - </HelpdeskSettings>
2132 - <Version>{59387FFD-B171-47C5-B735-041FA132CA39}</Version>
2133 - <ResultCode>0</ResultCode>
2134 - <ResultMessage>ResultMessage</ResultMessage>
2135 - </TGetHelpdeskSettingsResponse_V2>
2136 - </GetHelpdeskSettings>
2137 - </ACMP>
2138 -</ICQL>}}}
2139 -{{/apimacro}}
2140 -
2141 -= GetAssigneeList =
2142 -
2143 -{{apimacro title="GetAssigneeList Request"}}
2144 -{{{<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/GetAssigneeListRequest_V1">
2145 - <ACMP>
2146 - <GetAssigneeList ActionType="Request" version="1">
2147 - <TGetAssigneeListRequest_V1/>
2148 - </GetAssigneeList>
2149 - </ACMP>
2150 -</ICQL>}}}
2151 -{{/apimacro}}
2152 -
2153 -{{apimacro title="GetAssigneeList Response"}}
2154 -{{{<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/GetAssigneeListResponse_V1">
2155 - <ACMP>
2156 - <GetAssigneeList ActionType="Response" version="1">
2157 - <TGetAssigneeListResponse_V1 xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
2158 - <Assignees>
2159 - <TAssigneeInfo_V1 xsi:type="TAssigneeInfo_V1">
2160 - <Id>{59387FFD-B171-47C5-B735-041FA132CA39}</Id>
2161 - <Name>Name</Name>
2162 - <AssigneeIsGroup>false</AssigneeIsGroup>
2163 - <Roles/>
2164 - </TAssigneeInfo_V1>
2165 - <TAssigneeInfo_V1 xsi:type="TAssigneeInfo_V1">
2166 - <Id>{59387FFD-B171-47C5-B735-041FA132CA39}</Id>
2167 - <Name>Name</Name>
2168 - <AssigneeIsGroup>false</AssigneeIsGroup>
2169 - <Roles/>
2170 - </TAssigneeInfo_V1>
2171 - </Assignees>
2172 - <Version>Version</Version>
2173 - <ResultCode>0</ResultCode>
2174 - <ResultMessage>ResultMessage</ResultMessage>
2175 - </TGetAssigneeListResponse_V1>
2176 - </GetAssigneeList>
2177 - </ACMP>
2178 -</ICQL>}}}
2179 -{{/apimacro}}
2180 -
2181 -= SaveReminderOfTicket =
2182 -
2183 -{{apimacro title="SaveReminderOfTicket Request"}}
2184 -{{{<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/SaveReminderOfTicketRequest_V1">
2185 - <ACMP>
2186 - <SaveReminderOfTicket ActionType="Request" version="1">
2187 - <TSaveReminderOfTicketRequest_V1 xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
2188 - <TicketId>{59387FFD-B171-47C5-B735-041FA132CA39}</TicketId>
2189 - <Reminder xsi:type="TTicketResubmission_V1">
2190 - <Subject>Subject</Subject>
2191 - <Content>Content</Content>
2192 - <ExpirationDate>1899-12-30T00:00:00.000Z</ExpirationDate>
2193 - </Reminder>
2194 - </TSaveReminderOfTicketRequest_V1>
2195 - </SaveReminderOfTicket>
2196 - </ACMP>
2197 -</ICQL>}}}
2198 -{{/apimacro}}
2199 -
2200 -{{apimacro title="SaveReminderOfTicket Response"}}
2201 -{{{<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/SaveReminderOfTicketResponse_V1">
2202 - <ACMP>
2203 - <SaveReminderOfTicket ActionType="Response" version="1">
2204 - <TSaveReminderOfTicketResponse_V1 xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
2205 - <ResultCode>0</ResultCode>
2206 - <ResultMessage>ResultMessage</ResultMessage>
2207 - </TSaveReminderOfTicketResponse_V1>
2208 - </SaveReminderOfTicket>
2209 - </ACMP>
2210 -</ICQL>}}}
2211 -{{/apimacro}}
2212 -
2213 -= DeleteReminderOfTicket =
2214 -
2215 -{{apimacro title="DeleteReminderOfTicket Request"}}
2216 -{{{<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/DeleteReminderOfTicketRequest_V1">
2217 - <ACMP>
2218 - <DeleteReminderOfTicket ActionType="Request" version="1">
2219 - <TDeleteReminderOfTicketRequest_V1 xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
2220 - <TicketId>{59387FFD-B171-47C5-B735-041FA132CA39}</TicketId>
2221 - </TDeleteReminderOfTicketRequest_V1>
2222 - </DeleteReminderOfTicket>
2223 - </ACMP>
2224 -</ICQL>}}}
2225 -{{/apimacro}}
2226 -
2227 -{{apimacro title="DeleteReminderOfTicket Response"}}
2228 -{{{<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/DeleteReminderOfTicketResponse_V1">
2229 - <ACMP>
2230 - <DeleteReminderOfTicket ActionType="Response" version="1">
2231 - <TDeleteReminderOfTicketResponse_V1 xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
2232 - <ResultCode>0</ResultCode>
2233 - <ResultMessage>ResultMessage</ResultMessage>
2234 - </TDeleteReminderOfTicketResponse_V1>
2235 - </DeleteReminderOfTicket>
2236 - </ACMP>
2237 -</ICQL>}}}
2238 -{{/apimacro}}
2239 -
2240 -= SaveTicketWorkingTime =
2241 -
2242 -{{apimacro title="SaveTicketWorkingTime Request"}}
2243 -{{{<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/SaveTicketWorkingTimeRequest_V1">
2244 - <ACMP>
2245 - <SaveTicketWorkingTime ActionType="Request" version="1">
2246 - <TSaveTicketWorkingTimeRequest_V1 xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
2247 - <TicketID>{59387FFD-B171-47C5-B735-041FA132CA39}</TicketID>
2248 - <WorkingTime xsi:type="TTicketWorkingTime_V1">
2249 - <ID>{59387FFD-B171-47C5-B735-041FA132CA39}</ID>
2250 - <StartDate>1899-12-30T00:00:00.000Z</StartDate>
2251 - <EndDate>1899-12-30T00:00:00.000Z</EndDate>
2252 - <Description>Description</Description>
2253 - <Executor xsi:type="TContactInfo_V1">
2254 - <ID>{C5A168B5-5994-4114-AAA6-F48BA2B5C092}</ID>
2255 - </Executor>
2256 - </WorkingTime>
2257 - </TSaveTicketWorkingTimeRequest_V1>
2258 - </SaveTicketWorkingTime>
2259 - </ACMP>
2260 -</ICQL>}}}
2261 -{{/apimacro}}
2262 -
2263 -{{apimacro title="SaveTicketWorkingTime Response"}}
2264 -{{{<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/SaveTicketWorkingTimeResponse_V1">
2265 - <ACMP>
2266 - <SaveTicketWorkingTime ActionType="Response" version="1">
2267 - <TSaveTicketWorkingTimeResponse_V1 xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
2268 - <ResultCode>0</ResultCode>
2269 - <ResultMessage>ResultMessage</ResultMessage>
2270 - </TSaveTicketWorkingTimeResponse_V1>
2271 - </SaveTicketWorkingTime>
2272 - </ACMP>
2273 -</ICQL>}}}
2274 -{{/apimacro}}
2275 -
2276 -= GetTicketWorkingTimeList =
2277 -
2278 -{{apimacro title="GetTicketWorkingTimeList Request"}}
2279 -{{{<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/GetTicketWorkingTimeListRequest_V1">
2280 - <ACMP>
2281 - <GetTicketWorkingTimeList ActionType="Request" version="1">
2282 - <TGetTicketWorkingTimeListRequest_V1 xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
2283 - <TicketId>TicketId</TicketId>
2284 - </TGetTicketWorkingTimeListRequest_V1>
2285 - </GetTicketWorkingTimeList>
2286 - </ACMP>
2287 -</ICQL>}}}
2288 -{{/apimacro}}
2289 -
2290 -{{apimacro title="GetTicketWorkingTimeList Response"}}
2291 -{{{<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/GetTicketWorkingTimeListResponse_V1">
2292 - <ACMP>
2293 - <GetTicketWorkingTimeList ActionType="Response" version="1">
2294 - <TGetTicketWorkingTimeListResponse_V1 xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
2295 - <WorkingTimeList>
2296 - <TTicketWorkingTime_V1 xsi:type="TTicketWorkingTime_V1">
2297 - <ID>{59387FFD-B171-47C5-B735-041FA132CA39}</ID>
2298 - <StartDate>1899-12-30T00:00:00.000Z</StartDate>
2299 - <EndDate>1899-12-30T00:00:00.000Z</EndDate>
2300 - <Description>Description</Description>
2301 - <Executor xsi:type="TContactInfo_V1">
2302 - <ID>{59387FFD-B171-47C5-B735-041FA132CA39}</ID>
2303 - <Name>Name</Name>
2304 - <FamilyName>FamilyName</FamilyName>
2305 - <FullName>FullName</FullName>
2306 - <Email>Email</Email>
2307 - <HasPhoneNumber>false</HasPhoneNumber>
2308 - <HasDeleteFlag>false</HasDeleteFlag>
2309 - <IsUser>false</IsUser>
2310 - </Executor>
2311 - <Creator xsi:type="TContactInfo_V1">
2312 - <ID>{59387FFD-B171-47C5-B735-041FA132CA39}</ID>
2313 - <Name>Name</Name>
2314 - <FamilyName>FamilyName</FamilyName>
2315 - <FullName>FullName</FullName>
2316 - <Email>Email</Email>
2317 - <HasPhoneNumber>false</HasPhoneNumber>
2318 - <HasDeleteFlag>false</HasDeleteFlag>
2319 - <IsUser>false</IsUser>
2320 - </Creator>
2321 - </TTicketWorkingTime_V1>
2322 - <TTicketWorkingTime_V1 xsi:type="TTicketWorkingTime_V1">
2323 - <ID>{59387FFD-B171-47C5-B735-041FA132CA39}</ID>
2324 - <StartDate>1899-12-30T00:00:00.000Z</StartDate>
2325 - <EndDate>1899-12-30T00:00:00.000Z</EndDate>
2326 - <Description>Description</Description>
2327 - <Executor xsi:type="TContactInfo_V1">
2328 - <ID>{59387FFD-B171-47C5-B735-041FA132CA39}</ID>
2329 - <Name>Name</Name>
2330 - <FamilyName>FamilyName</FamilyName>
2331 - <FullName>FullName</FullName>
2332 - <Email>Email</Email>
2333 - <HasPhoneNumber>false</HasPhoneNumber>
2334 - <HasDeleteFlag>false</HasDeleteFlag>
2335 - <IsUser>false</IsUser>
2336 - </Executor>
2337 - <Creator xsi:type="TContactInfo_V1">
2338 - <ID>{59387FFD-B171-47C5-B735-041FA132CA39}</ID>
2339 - <Name>Name</Name>
2340 - <FamilyName>FamilyName</FamilyName>
2341 - <FullName>FullName</FullName>
2342 - <Email>Email</Email>
2343 - <HasPhoneNumber>false</HasPhoneNumber>
2344 - <HasDeleteFlag>false</HasDeleteFlag>
2345 - <IsUser>false</IsUser>
2346 - </Creator>
2347 - </TTicketWorkingTime_V1>
2348 - </WorkingTimeList>
2349 - <ResultCode>0</ResultCode>
2350 - <ResultMessage>ResultMessage</ResultMessage>
2351 - </TGetTicketWorkingTimeListResponse_V1>
2352 - </GetTicketWorkingTimeList>
2353 - </ACMP>
2354 -</ICQL>}}}
2355 -{{/apimacro}}
2356 -
2357 -= DeleteTicketWorkingTimeList =
2358 -
2359 -{{apimacro title="DeleteTicketWorkingTimeList Request"}}
2360 -{{{<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/DeleteTicketWorkingTimeListRequest_V1">
2361 - <ACMP>
2362 - <DeleteTicketWorkingTimeList ActionType="Request" version="1">
2363 - <TDeleteTicketWorkingTimeListRequest_V1 xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
2364 - <TicketID>{59387FFD-B171-47C5-B735-041FA132CA39}</TicketID>
2365 - <WorkingTimeIds>
2366 - <string>{59387FFD-B171-47C5-B735-041FA132CA39}</string>
2367 - <string>{59387FFD-B171-47C5-B735-041FA132CA39}</string>
2368 - </WorkingTimeIds>
2369 - </TDeleteTicketWorkingTimeListRequest_V1>
2370 - </DeleteTicketWorkingTimeList>
2371 - </ACMP>
2372 -</ICQL>}}}
2373 -{{/apimacro}}
2374 -
2375 -{{apimacro title="DeleteTicketWorkingTimeList Response"}}
2376 -{{{<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/DeleteTicketWorkingTimeListResponse_V1">
2377 - <ACMP>
2378 - <DeleteTicketWorkingTimeList ActionType="Response" version="1">
2379 - <TDeleteTicketWorkingTimeListResponse_V1 xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
2380 - <ResultCode>0</ResultCode>
2381 - <ResultMessage>ResultMessage</ResultMessage>
2382 - </TDeleteTicketWorkingTimeListResponse_V1>
2383 - </DeleteTicketWorkingTimeList>
2384 - </ACMP>
2385 -</ICQL>}}}
2386 -{{/apimacro}}
2387 -
2388 -= SaveTicketCosts =
2389 -
2390 -Beim Hinzufügen eines Kosten-Eintrages sind folgende Felder Pflichtfelder: Id, TicketId, UnitPrice und Amount
2391 -
2392 -Beim Ändern eines Kosten-Einitrages ist nur "Id" Pflichtfeld
2393 -
2394 -UnitPrice muss größer als 0.00 und kleiner gleich 999999.99 sein.
2395 -
2396 -Amount muss größer als 0 und kleiner gleich 999999 sein.
2397 -
2398 -Category darf nicht länger als 100 Zeichen sein.
2399 -
2400 -Description darf nicht länger als 400 Zeichen sein.
2401 -
2402 -Die CreatorID ist immer die ID des aufrufenden Benutzers, demnach hier nicht aufgelistet.
2403 -
2404 -{{apimacro title="SaveTicketCosts Request"}}
2405 -{{{<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/SaveTicketCostsRequest_V1">
2406 - <ACMP>
2407 - <SaveTicketCosts ActionType="Request" version="1">
2408 - <TSaveTicketCostsRequest_V1 xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
2409 - <TicketCost xsi:type="TTicketCost_V1">
2410 - <Id>{59387FFD-B171-47C5-B735-041FA132CA39}</Id>
2411 - <TicketId>{59387FFD-B171-47C5-B735-041FA132CA39}</TicketId>
2412 - <UnitPrice>0</UnitPrice>
2413 - <Amount>0</Amount>
2414 - <Category>Category</Category>
2415 - <Description>Description</Description>
2416 - </TicketCost>
2417 - </TSaveTicketCostsRequest_V1>
2418 - </SaveTicketCosts>
2419 - </ACMP>
2420 -</ICQL>}}}
2421 -{{/apimacro}}
2422 -
2423 -{{apimacro title="SaveTicketCosts Response"}}
2424 -{{{<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/SaveTicketCostsResponse_V1">
2425 - <ACMP>
2426 - <SaveTicketCosts ActionType="Response" version="1">
2427 - <TSaveTicketCostsResponse_V1 xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
2428 - <ResultCode>0</ResultCode>
2429 - <ResultMessage>ResultMessage</ResultMessage>
2430 - </TSaveTicketCostsResponse_V1>
2431 - </SaveTicketCosts>
2432 - </ACMP>
2433 -</ICQL>}}}
2434 -{{/apimacro}}
2435 -
2436 -= GetTicketCost =
2437 -
2438 -{{apimacro title="GetTicketCost Request"}}
2439 -{{{<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/GetTicketCostRequest_V1">
2440 - <ACMP>
2441 - <GetTicketCost ActionType="Request" version="1">
2442 - <TGetTicketCostRequest_V1 xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
2443 - <TicketCostId>TicketCostId</TicketCostId>
2444 - </TGetTicketCostRequest_V1>
2445 - </GetTicketCost>
2446 - </ACMP>
2447 -</ICQL>}}}
2448 -{{/apimacro}}
2449 -
2450 -{{apimacro title="GetTicketCost Response"}}
2451 -{{{<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/GetTicketCostResponse_V1">
2452 - <ACMP>
2453 - <GetTicketCost ActionType="Response" version="1">
2454 - <TGetTicketCostResponse_V1 xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
2455 - <TicketCost xsi:type="TTicketCost_V2">
2456 - <Id>{59387FFD-B171-47C5-B735-041FA132CA39}</Id>
2457 - <TicketId>{59387FFD-B171-47C5-B735-041FA132CA39}</TicketId>
2458 - <UnitPrice>0</UnitPrice>
2459 - <Amount>0</Amount>
2460 - <Category>Category</Category>
2461 - <Description>Description</Description>
2462 - <CreationDate>1899-12-30T00:00:00.000Z</CreationDate>
2463 - <CreatedBy xsi:type="TContactInfo_V1">
2464 - <ID>{59387FFD-B171-47C5-B735-041FA132CA39}</ID>
2465 - <Name>Name</Name>
2466 - <FamilyName>FamilyName</FamilyName>
2467 - <FullName>FullName</FullName>
2468 - <Email>Email</Email>
2469 - <HasPhoneNumber>false</HasPhoneNumber>
2470 - <HasDeleteFlag>false</HasDeleteFlag>
2471 - <IsUser>false</IsUser>
2472 - </CreatedBy>
2473 - </TicketCost>
2474 - <ResultCode>0</ResultCode>
2475 - <ResultMessage>ResultMessage</ResultMessage>
2476 - </TGetTicketCostResponse_V1>
2477 - </GetTicketCost>
2478 - </ACMP>
2479 -</ICQL>}}}
2480 -{{/apimacro}}
2481 -
2482 -= GetTicketCostList =
2483 -
2484 -{{apimacro title="GetTicketCostList Request"}}
2485 -{{{<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/GetTicketCostListRequest_V1">
2486 - <ACMP>
2487 - <GetTicketCostList ActionType="Request" version="1">
2488 - <TGetTicketCostListRequest_V1 xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
2489 - <TicketId>{59387FFD-B171-47C5-B735-041FA132CA39}</TicketId>
2490 - </TGetTicketCostListRequest_V1>
2491 - </GetTicketCostList>
2492 - </ACMP>
2493 -</ICQL>}}}
2494 -{{/apimacro}}
2495 -
2496 -{{apimacro title="GetTicketCostList Response"}}
2497 -{{{<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/GetTicketCostListResponse_V1">
2498 - <ACMP>
2499 - <GetTicketCostList ActionType="Response" version="1">
2500 - <TGetTicketCostListResponse_V1 xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
2501 - <TicketCostList>
2502 - <TTicketCost_V2 xsi:type="TTicketCost_V2">
2503 - <Id>{59387FFD-B171-47C5-B735-041FA132CA39}</Id>
2504 - <TicketId>{59387FFD-B171-47C5-B735-041FA132CA39}</TicketId>
2505 - <UnitPrice>0</UnitPrice>
2506 - <Amount>0</Amount>
2507 - <Category>Category</Category>
2508 - <Description>Description</Description>
2509 - <CreationDate>1899-12-30T00:00:00.000Z</CreationDate>
2510 - <CreatedBy xsi:type="TContactInfo_V1">
2511 - <ID>{59387FFD-B171-47C5-B735-041FA132CA39}</ID>
2512 - <Name>Name</Name>
2513 - <FamilyName>FamilyName</FamilyName>
2514 - <FullName>FullName</FullName>
2515 - <Email>Email</Email>
2516 - <HasPhoneNumber>false</HasPhoneNumber>
2517 - <HasDeleteFlag>false</HasDeleteFlag>
2518 - <IsUser>false</IsUser>
2519 - </CreatedBy>
2520 - </TTicketCost_V2>
2521 - <TTicketCost_V2 xsi:type="TTicketCost_V2">
2522 - <Id>{59387FFD-B171-47C5-B735-041FA132CA39}</Id>
2523 - <TicketId>{59387FFD-B171-47C5-B735-041FA132CA39}</TicketId>
2524 - <UnitPrice>0</UnitPrice>
2525 - <Amount>0</Amount>
2526 - <Category>Category</Category>
2527 - <Description>Description</Description>
2528 - <CreationDate>1899-12-30T00:00:00.000Z</CreationDate>
2529 - <CreatedBy xsi:type="TContactInfo_V1">
2530 - <ID>{59387FFD-B171-47C5-B735-041FA132CA39}</ID>
2531 - <Name>Name</Name>
2532 - <FamilyName>FamilyName</FamilyName>
2533 - <FullName>FullName</FullName>
2534 - <Email>Email</Email>
2535 - <HasPhoneNumber>false</HasPhoneNumber>
2536 - <HasDeleteFlag>false</HasDeleteFlag>
2537 - <IsUser>false</IsUser>
2538 - </CreatedBy>
2539 - </TTicketCost_V2>
2540 - </TicketCostList>
2541 - <ResultCode>0</ResultCode>
2542 - <ResultMessage>ResultMessage</ResultMessage>
2543 - </TGetTicketCostListResponse_V1>
2544 - </GetTicketCostList>
2545 - </ACMP>
2546 -</ICQL>}}}
2547 -{{/apimacro}}
2548 -
2549 -= DeleteTicketCosts =
2550 -
2551 -{{apimacro title="DeleteTicketCosts Request"}}
2552 -{{{<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/DeleteTicketCostsRequest_V1">
2553 - <ACMP>
2554 - <DeleteTicketCosts ActionType="Request" version="1">
2555 - <TDeleteTicketCostsRequest_V1 xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
2556 - <TicketCostIds>
2557 - <string>{59387FFD-B171-47C5-B735-041FA132CA39}</string>
2558 - <string>{69387FFD-B171-47C5-B735-041FA132CA39}</string>
2559 - </TicketCostIds>
2560 - </TDeleteTicketCostsRequest_V1>
2561 - </DeleteTicketCosts>
2562 - </ACMP>
2563 -</ICQL>}}}
2564 -{{/apimacro}}
2565 -
2566 -{{apimacro title="DeleteTicketCosts Response"}}
2567 -{{{<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/DeleteTicketCostsResponse_V1">
2568 - <ACMP>
2569 - <DeleteTicketCosts ActionType="Response" version="1">
2570 - <TDeleteTicketCostsResponse_V1 xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
2571 - <ResultCode>0</ResultCode>
2572 - <ResultMessage>ResultMessage</ResultMessage>
2573 - </TDeleteTicketCostsResponse_V1>
2574 - </DeleteTicketCosts>
2575 - </ACMP>
2576 -</ICQL>}}}
2577 -{{/apimacro}}
2578 -
2579 -= DeleteTicketComment =
2580 -
2581 -{{apimacro title="DeleteTicketComment Request"}}
2582 -{{{<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/DeleteTicketCommentRequest_V1">
2583 - <ACMP>
2584 - <DeleteTicketComment ActionType="Request" version="1">
2585 - <TDeleteTicketCommentRequest_V1 xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
2586 - <CommentId>{A125FC2C-3D6F-4762-A6D8-B9A76933296F}</CommentId>
2587 - </TDeleteTicketCommentRequest_V1>
2588 - </DeleteTicketComment>
2589 - </ACMP>
2590 -</ICQL>}}}
2591 -{{/apimacro}}
2592 -
2593 -{{apimacro title="DeleteTicketComment Response"}}
2594 -{{{<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/DeleteTicketCommentResponse_V1">
2595 - <ACMP>
2596 - <DeleteTicketComment ActionType="Response" version="1">
2597 - <TDeleteTicketCommentResponse_V1 xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
2598 - <ResultCode>0</ResultCode>
2599 - <ResultMessage>ResultMessage</ResultMessage>
2600 - </TDeleteTicketCommentResponse_V1>
2601 - </DeleteTicketComment>
2602 - </ACMP>
2603 -</ICQL>}}}
2604 -{{/apimacro}}
2605 -
2606 -= LinkAssetsToTicket =
2607 -
2608 -{{apimacro title="LinkAssetsToTicket Request"}}
2609 -{{{<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/LinkAssetsToTicketRequest_V1">
2610 - <ACMP>
2611 - <LinkAssetsToTicket ActionType="Request" version="1">
2612 - <TLinkAssetsToTicketRequest_V1 xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
2613 - <TicketId>{59387FFD-B171-47C5-B735-041FA132CA39}</TicketId>
2614 - <AssetIds>
2615 - <string>Value 1</string>
2616 - <string>Value 2</string>
2617 - </AssetIds>
2618 - </TLinkAssetsToTicketRequest_V1>
2619 - </LinkAssetsToTicket>
2620 - </ACMP>
2621 -</ICQL>}}}
2622 -{{/apimacro}}
2623 -
2624 -{{apimacro title="LinkAssetsToTicket Response"}}
2625 -{{{<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/LinkAssetsToTicketResponse_V1">
2626 - <ACMP>
2627 - <LinkAssetsToTicket ActionType="Response" version="1">
2628 - <TLinkAssetsToTicketResponse_V1 xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
2629 - <FailedAssetIds>
2630 - <string>Value 1</string>
2631 - <string>Value 2</string>
2632 - </FailedAssetIds>
2633 - <ResultCode>0</ResultCode>
2634 - <ResultMessage>ResultMessage</ResultMessage>
2635 - </TLinkAssetsToTicketResponse_V1>
2636 - </LinkAssetsToTicket>
2637 - </ACMP>
2638 -</ICQL>}}}
2639 -{{/apimacro}}
2640 -
2641 -= LinkClientsToTicket =
2642 -
2643 -{{apimacro title="LinkClientsToTicket Request"}}
2644 -{{{<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/LinkClientsToTicketRequest_V1">
2645 - <ACMP>
2646 - <LinkClientsToTicket ActionType="Request" version="1">
2647 - <TLinkClientsToTicketRequest_V1 xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
2648 - <TicketId>{59387FFD-B171-47C5-B735-041FA132CA39}</TicketId>
2649 - <ClientIds>
2650 - <string>Value 1</string>
2651 - <string>Value 2</string>
2652 - </ClientIds>
2653 - </TLinkClientsToTicketRequest_V1>
2654 - </LinkClientsToTicket>
2655 - </ACMP>
2656 -</ICQL>}}}
2657 -{{/apimacro}}
2658 -
2659 -{{apimacro title="LinkClientsToTicket Response"}}
2660 -{{{<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/LinkClientsToTicketResponse_V1">
2661 - <ACMP>
2662 - <LinkClientsToTicket ActionType="Response" version="1">
2663 - <TLinkClientsToTicketResponse_V1 xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
2664 - <FailedClientIds>
2665 - <string>{59387FFD-B171-47C5-B735-041FA132CA39}</string>
2666 - <string>{69387FFD-B171-47C5-B735-041FA132CA39}</string>
2667 - </FailedClientIds>
2668 - <ResultCode>0</ResultCode>
2669 - <ResultMessage>ResultMessage</ResultMessage>
2670 - </TLinkClientsToTicketResponse_V1>
2671 - </LinkClientsToTicket>
2672 - </ACMP>
2673 -</ICQL>}}}
2674 -{{/apimacro}}
2675 -
2676 -= LinkTicketsToTicket =
2677 -
2678 -{{apimacro title="LinkTicketsToTicket Request"}}
2679 -{{{<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/LinkTicketsToTicketRequest_V1">
2680 - <ACMP>
2681 - <LinkTicketsToTicket ActionType="Request" version="1">
2682 - <TLinkTicketsToTicketRequest_V1 xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
2683 - <TicketId>{59387FFD-B171-47C5-B735-041FA132CA39}</TicketId>
2684 - <TicketIdsToLink>
2685 - <string>Value 1</string>
2686 - <string>Value 2</string>
2687 - </TicketIdsToLink>
2688 - </TLinkTicketsToTicketRequest_V1>
2689 - </LinkTicketsToTicket>
2690 - </ACMP>
2691 -</ICQL>}}}
2692 -{{/apimacro}}
2693 -
2694 -{{apimacro title="LinkTicketsToTicket Response"}}
2695 -{{{<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/LinkTicketsToTicketResponse_V1">
2696 - <ACMP>
2697 - <LinkTicketsToTicket ActionType="Response" version="1">
2698 - <TLinkTicketsToTicketResponse_V1 xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
2699 - <FailedTicketIds>
2700 - <string>{59387FFD-B171-47C5-B735-041FA132CA39}</string>
2701 - <string>{69387FFD-B171-47C5-B735-041FA132CA39}</string>
2702 - </FailedTicketIds>
2703 - <ResultCode>0</ResultCode>
2704 - <ResultMessage>ResultMessage</ResultMessage>
2705 - </TLinkTicketsToTicketResponse_V1>
2706 - </LinkTicketsToTicket>
2707 - </ACMP>
2708 -</ICQL>}}}
2709 -{{/apimacro}}
2710 -
2711 -= GetEmailMonitorList =
2712 -
2713 -{{apimacro title="GetEmailMonitorList Request"}}
2714 -{{{<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/GetEmailMonitorListRequest_V1">
2715 - <ACMP>
2716 - <GetEmailMonitorList ActionType="Request" version="1">
2717 - <TGetEmailMonitorListRequest_V1 xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
2718 - <!
2719 - The following values can be filtered:
2720 - - Subject
2721 - - Recipient
2722 - - CC
2723 - - BCC
2724 - - ErrorMessage
2725 - >
2726 - <FilterText>FilterText</FilterText>
2727 - </TGetEmailMonitorListRequest_V1>
2728 - </GetEmailMonitorList>
2729 - </ACMP>
2730 -</ICQL>}}}
2731 -{{/apimacro}}
2732 -
2733 -{{apimacro title="GetEmailMonitorList Response"}}
2734 -{{{<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/GetEmailMonitorListResponse_V1">
2735 - <ACMP>
2736 - <GetEmailMonitorList ActionType="Response" version="1">
2737 - <TGetEmailMonitorListResponse_V1 xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
2738 - <EmailList>
2739 - <TEmail_V1 xsi:type="TEmail_V1">
2740 - <ID>ID</ID>
2741 - <CreationDate>1899-12-30T00:00:00.000Z</CreationDate>
2742 - <Category>Category</Category>
2743 - <Subject>Subject</Subject>
2744 - <Recipient>Recipient</Recipient>
2745 - <CC>CC</CC>
2746 - <BCC>BCC</BCC>
2747 - <ErrorCode>0</ErrorCode>
2748 - <ErrorMessage>ErrorMessage</ErrorMessage>
2749 - <FirstErrorDate>1899-12-30T00:00:00.000Z</FirstErrorDate>
2750 - <LastErrorDate>1899-12-30T00:00:00.000Z</LastErrorDate>
2751 - <Size>0</Size>
2752 - </TEmail_V1>
2753 - <TEmail_V1 xsi:type="TEmail_V1">
2754 - <ID>ID</ID>
2755 - <CreationDate>1899-12-30T00:00:00.000Z</CreationDate>
2756 - <Category>Category</Category>
2757 - <Subject>Subject</Subject>
2758 - <Recipient>Recipient</Recipient>
2759 - <CC>CC</CC>
2760 - <BCC>BCC</BCC>
2761 - <ErrorCode>0</ErrorCode>
2762 - <ErrorMessage>ErrorMessage</ErrorMessage>
2763 - <FirstErrorDate>1899-12-30T00:00:00.000Z</FirstErrorDate>
2764 - <LastErrorDate>1899-12-30T00:00:00.000Z</LastErrorDate>
2765 - <Size>0</Size>
2766 - </TEmail_V1>
2767 - </EmailList>
2768 - <ResultCode>0</ResultCode>
2769 - <ResultMessage>ResultMessage</ResultMessage>
2770 - </TGetEmailMonitorListResponse_V1>
2771 - </GetEmailMonitorList>
2772 - </ACMP>
2773 -</ICQL>}}}
2774 -{{/apimacro}}
2775 -
2776 -= DeleteEmailMonitorList =
2777 -
2778 -{{apimacro title="DeleteEmailMonitorList Request"}}
2779 -{{{<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/DeleteEmailMonitorListRequest_V1">
2780 - <ACMP>
2781 - <DeleteEmailMonitorList ActionType="Request" version="1">
2782 - <TDeleteEmailMonitorListRequest_V1 xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
2783 - <EmailIDList>
2784 - <string>{59387FFD-B171-47C5-B735-041FA132CA39}</string>
2785 - <string>{69387FFD-B171-47C5-B735-041FA132CA39}</string>
2786 - </EmailIDList>
2787 - </TDeleteEmailMonitorListRequest_V1>
2788 - </DeleteEmailMonitorList>
2789 - </ACMP>
2790 -</ICQL>}}}
2791 -{{/apimacro}}
2792 -
2793 -{{apimacro title="DeleteEmailMonitorList Response"}}
2794 -{{{<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/DeleteEmailMonitorListResponse_V1">
2795 - <ACMP>
2796 - <DeleteEmailMonitorList ActionType="Response" version="1">
2797 - <TDeleteEmailMonitorListResponse_V1 xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
2798 - <ResultCode>0</ResultCode>
2799 - <ResultMessage>ResultMessage</ResultMessage>
2800 - </TDeleteEmailMonitorListResponse_V1>
2801 - </DeleteEmailMonitorList>
2802 - </ACMP>
2803 -</ICQL>}}}
2804 -{{/apimacro}}
2805 -
2806 -= GetTicketTemplateList =
2807 -
2808 -{{apimacro title="GetTicketTemplateList Request"}}
2809 -{{{<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/GetTicketTemplateListRequest_V1">
2810 - <ACMP>
2811 - <GetTicketTemplateList ActionType="Request" version="1">
2812 - <TGetTicketTemplateListRequest_V1/>
2813 - </GetTicketTemplateList>
2814 - </ACMP>
2815 -</ICQL>}}}
2816 -{{/apimacro}}
2817 -
2818 -{{apimacro title="GetTicketTemplateList Response"}}
2819 -{{{<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/GetTicketTemplateListResponse_V1">
2820 - <ACMP>
2821 - <GetTicketTemplateList ActionType="Response" version="1">
2822 - <TGetTicketTemplateListResponse_V1 xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
2823 - <TemplateList>
2824 - <TTicketTemplateInfo_V1 xsi:type="TTicketTemplateInfo_V1">
2825 - <Id>{59387FFD-B171-47C5-B735-041FA132CA39}</Id>
2826 - <Name>Name</Name>
2827 - <IsHotTopic>false</IsHotTopic>
2828 - </TTicketTemplateInfo_V1>
2829 - <TTicketTemplateInfo_V1 xsi:type="TTicketTemplateInfo_V1">
2830 - <Id>{59387FFD-B171-47C5-B735-041FA132CA39}</Id>
2831 - <Name>Name</Name>
2832 - <IsHotTopic>false</IsHotTopic>
2833 - </TTicketTemplateInfo_V1>
2834 - </TemplateList>
2835 - <Version>{59387FFD-B171-47C5-B735-041FA132CA39}</Version>
2836 - <ResultCode>0</ResultCode>
2837 - <ResultMessage>ResultMessage</ResultMessage>
2838 - </TGetTicketTemplateListResponse_V1>
2839 - </GetTicketTemplateList>
2840 - </ACMP>
2841 -</ICQL>}}}
2842 -{{/apimacro}}
2843 -
2844 -= DeleteTicketAttachments =
2845 -
2846 -{{apimacro title="DeleteTicketAttachments Request"}}
2847 -{{{<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/DeleteTicketAttachmentsRequest_V1">
2848 - <ACMP>
2849 - <DeleteTicketAttachments ActionType="Request" version="1">
2850 - <TDeleteTicketAttachmentsRequest_V1 xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
2851 - <AttachmentIds>
2852 - <string>{59387FFD-B171-47C5-B735-041FA132CA39}</string>
2853 - <string>{69387FFD-B171-47C5-B735-041FA132CA39}</string>
2854 - </AttachmentIds>
2855 - </TDeleteTicketAttachmentsRequest_V1>
2856 - </DeleteTicketAttachments>
2857 - </ACMP>
2858 -</ICQL>}}}
2859 -{{/apimacro}}
2860 -
2861 -{{apimacro title="DeleteTicketAttachments Response"}}
2862 -{{{<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/DeleteTicketAttachmentsResponse_V1">
2863 - <ACMP>
2864 - <DeleteTicketAttachments ActionType="Response" version="1">
2865 - <TDeleteTicketAttachmentsResponse_V1 xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
2866 - <ResultCode>0</ResultCode>
2867 - <ResultMessage>ResultMessage</ResultMessage>
2868 - </TDeleteTicketAttachmentsResponse_V1>
2869 - </DeleteTicketAttachments>
2870 - </ACMP>
2871 -</ICQL>}}}
2872 -{{/apimacro}}
2873 -
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