Last modified by Sabrina V. on 2025/09/22 09:40

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1 In some cases, the jobs that [[download the metadata and setup files>>doc:ACMP.68.ACMP-Solutions.Patch Management.Windows Update Management.WebHome||anchor="HDownload-TypenimWindowsUpdateManagement"]] may fail. You can recognise this by the fact that the column (//Last result//) does not say "Success" but instead displays an error message.
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3 [[Example of a failed Metadata download>>image:ACMP.67.ACMP-Solutions.Patch Management.Windows Update Management.Fehlermeldungen beim Metadaten- und Setup-Download.WebHome@67_CAWUM Fehlermeldungen eines Metadaten-Downloads_829.png]]
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5 Some of these messages are listed below:
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7 = Metadata download =
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9 |**Error message**|**Description**|**Solution**
10 |„ENetHTTPClientException: Error receiving data: (12030) Die Serververbindung wurde aufgrund eines Fehlers beendet.“|The metadata download failed due to problems with the server connection. |ACMP has been denied or restricted access. Access may have been denied because a proxy or firewall setting prohibits it. Please check your settings.
11 |Download fehlgeschlagen: ESOAHHTPException: Soap request failed on host. Error receiving data (12030): Die Serververbindung wurde aufgrund eines Fehlers beendet|The metadata download failed due to problems with the server connection.|ACMP has been denied or restricted access. Access may have been denied because a proxy or firewall setting prohibits it. Please check your settings.
12 |„ESOAHTTPException: Das Zeitlimit für den Vorgang wurde erreicht. – [[URL:https:~~/~~/sws.update.microsoft.com/ServerSyncWebService/ServerSyncWebService.asmx>>path:URL:https://sws.update.microsoft.com/ServerSyncWebService/ServerSyncWebService.asmx]] - SOAPAction:http:~/~/www.microsoft.com/SoftwareDistribution/GetRevisionIdList|The metadata download in ACMP times out here. This is often because too many products and classifications have been selected.|If this error occurs, you can increase the timeout for the download. Also check that you have only selected the products and/or classifications that you need.
13 |„ESOAHTTPException: Der Server lieferte eine ungültige oder unbekannte Rückmeldung. – [[URL:https:~~/~~/sws.update.microsoft.com/ServerSyncWebService/ServerSyncWebService.asmx>>path:URL:https://sws.update.microsoft.com/ServerSyncWebService/ServerSyncWebService.asmx]] - SOAPAction:http:~/~/www.microsoft.com/SoftwareDistribution/GetRevisionIdList|The metadata download in ACMP times out here. This is often because too many products and classifications have been selected.|(((
14 When this error occurred, there was an invalid or unknown response.
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16 __Suggested solutions__:
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18 * Set the [[timeout for the download>>doc:ACMP.68.ACMP-Solutions.Patch Management.Windows Update Management.Use Cases für WUM.Metadaten-Download Timeout erhöhen.WebHome]] to a higher value.
19 * Also check that you have only selected the products and/or classifications that you need.
20 * Additionally, check your proxy and firewall settings to ensure that they are configured correctly.
21 )))
22 |„ESOAHTTPException: Die Serververbindung wurde zurückgesetzt. – [[URL:https:~~/~~/sws.update.microsoft.com/ServerSyncWebService/ServerSyncWebService.asmx>>path:URL:https://sws.update.microsoft.com/ServerSyncWebService/ServerSyncWebService.asmx]] - SOAPAction:http~/~/www.microsoft.com/SoftwareDistribution/GetRevisionIdList|The metadata download in ACMP times out here. This is often because too many products and classifications have been selected.|Restart the Metadata download. If this error message continues to appear, you can increase the timeout for downloading the data.
23 Also check that you have only selected the products and/or classifications that you need.
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25 = Setup download =
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27 |(% style="width:806px" %)**Error message**|(% style="width:401px" %)**Description**|(% style="width:486px" %)**Solution**
28 |(% style="width:806px" %)„Could not move Updates through Testrings“|(% style="width:401px" %)The setup download fails because the updates could not be successfully moved through one or more test rings. This usually has something to do with the ACMP Database.|(% style="width:486px" %)(((
29 Increase the SQL timeout (set SQLCommandTimeout in Config.xml from 30 to 90, for example). Then restart the setup download by clicking //Start//.
30 )))
31 |(% style="width:806px" %)„Download of „Excel-x-none.cab“ failed (HTTP status 403)“|(% style="width:401px" %)The download of a file failed because a connection could not be established due to access being denied to the URL.|(% style="width:486px" %)ACMP has been denied or blocked from accessing the URL. Access may have been denied because a firewall setting prohibits it. Please check your settings if necessary.
32 |(% style="width:806px" %)„Download "xxx.xxx.xxx.exe" failed (HTTP status 404)“|(% style="width:401px" %)The download of a specific file has failed because the requested file does not exist or could not be found at the specified path.|(% style="width:486px" %)Check the storage location of the file and make sure that it is actually there. If necessary, restart the download afterwards.
33 |(% style="width:806px" %)„Download failed: Checksum of "stream.x86.en-us.dat" incorrect (HTTP status 200)“|(% style="width:401px" %)The file has been downloaded, but the hash of the downloaded file does not match the hash of the metadata.
34 This implies either manipulation of the file during download or a subsequent change by Microsoft, whereby the metadata has not yet been updated.|(% style="width:486px" %)Perform a full Metadata download at a later time and restart the setup download once it is complete.
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