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Version 12.1 von Steffi F am 2025/06/13 12:49

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version	line-number	content
2.1	1	{{aagon.floatingbox/}}
	2
10.1	3	= Save Ticket =
2.1	4
10.1	5	Um ein Ticket anzulegen muss man zusätzlich zur ID auch einen Titel angeben. Im Schema ist der Titel nicht als mandatory markiert, weil man ihn sonst beim Editieren eines Tickets immer mit angeben müsste.
2.1	6
3.1	7	{{apimacro title="SaveTicket Request"}}
9.1	8	{{{<ICQL xmlns="http://acmp.com/SaveTicketRequest_V1" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
3.1	9	<ACMP>
	10	<SaveTicket ActionType="Request" version="1">
9.1	11	<TSaveTicketRequest_V1 xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
3.1	12	<Id>{59387FFD-B171-47C5-B735-041FA132CA39}</Id>
	13	<RequesterId>{59387FFD-B171-47C5-B735-041FA132CA39}</RequesterId>
	14	<Title>Title</Title>
	15	<HtmlDescription>HtmlDescription</HtmlDescription>
	16	<AssigneeId>{59387FFD-B171-47C5-B735-041FA132CA39}</AssigneeId>
	17	<CategoryId>{59387FFD-B171-47C5-B735-041FA132CA39}</CategoryId>
	18	<ImpactId>{59387FFD-B171-47C5-B735-041FA132CA39}</ImpactId>
	19	<PriorityId>0</PriorityId>
	20	<StateId>{59387FFD-B171-47C5-B735-041FA132CA39}</StateId>
	21	<ResolutionId>{59387FFD-B171-47C5-B735-041FA132CA39}</ResolutionId>
	22	<Keywords>Keywords</Keywords>
	23	<CustomFieldValues>
	24	<TCustomFieldValue_V1 xsi:type="TCustomFieldValue_V1">
	25	<FieldId>{59387FFD-B171-47C5-B735-041FA132CA39}</FieldId>
	26	<Value>Value</Value>
	27	</TCustomFieldValue_V1>
	28	<TCustomFieldValue_V1 xsi:type="TCustomFieldValue_V1">
	29	<FieldId>{59387FFD-B171-47C5-B735-041FA132CA39}</FieldId>
	30	<Value>Value</Value>
	31	</TCustomFieldValue_V1>
	32	</CustomFieldValues>
	33	</TSaveTicketRequest_V1>
	34	</SaveTicket>
	35	</ACMP>
9.1	36	</ICQL>}}}
3.1	37	{{/apimacro}}
	38
11.1	39	Falls man einen mehrzeiligen Text in die Ticketbeschreibung angeben möchte, kann man dies folgendermaßen machen:
6.1	40
4.1	41	\|(((
9.1	42	{{{<HtmlDescription>
3.1	43
4.1	44	Hello
3.1	45
4.1	46	<br />
	47
	48	World23
	49
	50	</HtmlDescription>
9.1	51	}}}
6.1	52	)))\|
	53
3.1	54	{{apimacro title="SaveTicket Response"}}
9.1	55	{{{<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/SaveTicketResponse_V1">
3.1	56	<ACMP>
	57	<SaveTicket ActionType="Response" version="1">
9.1	58	<TSaveTicketResponse_V1 xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
3.1	59	<ResultCode>0</ResultCode>
	60	<ResultMessage>ResultMessage</ResultMessage>
	61	</TSaveTicketResponse_V1>
	62	</SaveTicket>
	63	</ACMP>
9.1	64	</ICQL>}}}
3.1	65	{{/apimacro}}
	66
	67	{{apimacro title="SaveTicket Request V2"}}
9.1	68	{{{<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/SaveTicketRequest_V2">
3.1	69	<ACMP>
	70	<SaveTicket ActionType="Request" version="2">
9.1	71	<TSaveTicketRequest_V2 xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
3.1	72	<Ticket xsi:type="TTicket_V1">
	73	<ID>{59387FFD-B171-47C5-B735-041FA132CA39}</ID>
	74	<IntTicketId>0</IntTicketId>
	75	<Requester xsi:type="TContactInfo_V1">
	76	<ID>{59387FFD-B171-47C5-B735-041FA132CA39}</ID>
	77	</Requester>
	78	<Title>Title</Title>
	79	<HtmlDescription>HtmlDescription</HtmlDescription>
	80	<Assignee xsi:type="TContactInfo_V1">
	81	<ID>{59387FFD-B171-47C5-B735-041FA132CA39}</ID>
	82	</Assignee>
	83	<CategoryId>{59387FFD-B171-47C5-B735-041FA132CA39}</CategoryId>
	84	<ImpactId>{59387FFD-B171-47C5-B735-041FA132CA39}</ImpactId>
	85	<PriorityId>0</PriorityId>
	86	<StateId>{59387FFD-B171-47C5-B735-041FA132CA39}</StateId>
	87	<ResolutionId>{59387FFD-B171-47C5-B735-041FA132CA39}</ResolutionId>
	88	<Keywords>Keywords</Keywords>
	89	<CustomFieldValues>
	90	<TCustomFieldValue_V1 xsi:type="TCustomFieldValue_V1">
	91	<FieldId>{59387FFD-B171-47C5-B735-041FA132CA39}</FieldId>
	92	<Value>Value</Value>
	93	</TCustomFieldValue_V1>
	94	<TCustomFieldValue_V1 xsi:type="TCustomFieldValue_V1">
	95	<FieldId>{59387FFD-B171-47C5-B735-041FA132CA39}</FieldId>
	96	<Value>Value</Value>
	97	</TCustomFieldValue_V1>
	98	</CustomFieldValues>
	99	</Ticket>
	100	</TSaveTicketRequest_V2>
	101	</SaveTicket>
	102	</ACMP>
9.1	103	</ICQL>}}}
3.1	104	{{/apimacro}}
	105
	106	{{apimacro title="SaveTicket Response V2"}}
9.1	107	{{{<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/SaveTicketResponse_V2">
3.1	108	<ACMP>
	109	<SaveTicket ActionType="Response" version="2">
9.1	110	<TSaveTicketResponse_V2 xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
3.1	111	<ResultCode>0</ResultCode>
	112	<ResultMessage>ResultMessage</ResultMessage>
	113	</TSaveTicketResponse_V2>
	114	</SaveTicket>
	115	</ACMP>
9.1	116	</ICQL>}}}
3.1	117	{{/apimacro}}
	118
	119	Beim Speichern eines Tickets werden vom Assignee nur die Felder "ID" und "AssigneeIsGroup" berücksichtigt. Name, Description, Email, UserType und Rollen eines Users oder einer Gruppe können nicht über dieses Command geändert werden.
	120
6.1	121	{{apimacro title="SaveTicket Response V3"}}
9.1	122	{{{<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/SaveTicketResponse_V3">
3.1	123	<ACMP>
	124	<SaveTicket ActionType="Response" version="3">
9.1	125	<TSaveTicketResponse_V3 xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
3.1	126	<ResultCode>0</ResultCode>
	127	<ResultMessage>ResultMessage</ResultMessage>
	128	</TSaveTicketResponse_V3>
	129	</SaveTicket>
	130	</ACMP>
9.1	131	</ICQL>}}}
6.1	132	{{/apimacro}}
3.1	133
	134	{{apimacro title="SaveTicket Request V4"}}
9.1	135	{{{<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/SaveTicketRequest_V4">
3.1	136	<ACMP>
	137	<SaveTicket ActionType="Request" version="4">
9.1	138	<TSaveTicketRequest_V4 xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
3.1	139	<Ticket xsi:type="TTicket_V4">
	140	<ID>{59387FFD-B171-47C5-B735-041FA132CA39}</ID>
	141	<Requester xsi:type="TContactInfo_V1">
	142	<ID>{59387FFD-B171-47C5-B735-041FA132CA39}</ID>
	143	</Requester>
	144	<Title>Title</Title>
	145	<HtmlDescription>HtmlDescription</HtmlDescription>
	146	<Assignee xsi:type="TAssigneeInfo_V1">
	147	<Id>{59387FFD-B171-47C5-B735-041FA132CA39}</Id>
	148	<AssigneeIsGroup>false</AssigneeIsGroup>
	149	</Assignee>
	150	<CategoryId>{59387FFD-B171-47C5-B735-041FA132CA39}</CategoryId>
	151	<ImpactId>{59387FFD-B171-47C5-B735-041FA132CA39}</ImpactId>
	152	<PriorityId>0</PriorityId>
	153	<StateId>{59387FFD-B171-47C5-B735-041FA132CA39}</StateId>
	154	<ResolutionId>ResolutionId</ResolutionId>
	155	<Keywords>Keywords</Keywords>
	156	<CustomFieldValues>
	157	<TCustomFieldValue_V1 xsi:type="TCustomFieldValue_V1">
	158	<FieldId>{59387FFD-B171-47C5-B735-041FA132CA39}</FieldId>
	159	<Value>Value</Value>
	160	</TCustomFieldValue_V1>
	161	<TCustomFieldValue_V1 xsi:type="TCustomFieldValue_V1">
	162	<FieldId>{59387FFD-B171-47C5-B735-041FA132CA39}</FieldId>
	163	<Value>Value</Value>
	164	</TCustomFieldValue_V1>
	165	</CustomFieldValues>
	166	<Escalation xsi:type="TTicketEscalation_V1">
	167	<Id>{59387FFD-B171-47C5-B735-041FA132CA39}</Id>
	168	</Escalation>
	169	<ScheduledForResubmission>false</ScheduledForResubmission>
	170	<Resubmission xsi:type="TTicketResubmission_V1">
	171	<Subject>Subject</Subject>
	172	<Content>Content</Content>
	173	<ExpirationDate>1899-12-30T00:00:00.000Z</ExpirationDate>
	174	<Due>Pending</Due>
	175	</Resubmission>
	176	<PlainDescription>PlainDescription</PlainDescription>
	177	<TemplateId>{59387FFD-B171-47C5-B735-041FA132CA39}</TemplateId>
	178	</Ticket>
	179	</TSaveTicketRequest_V4>
	180	</SaveTicket>
	181	</ACMP>
9.1	182	</ICQL>}}}
3.1	183	{{/apimacro}}
	184
	185	Beim Speichern eines Tickets werden vom Assignee nur die Felder "ID" und "AssigneeIsGroup" berücksichtigt. Name, Description, Email, UserType und Rollen eines Users oder einer Gruppe können nicht über dieses Command geändert werden.
	186
	187	Wenn das verwendete Template als Status "Geschlossen" gesetzt hat, wird dies nicht von der API berücksichtigt. In diesem Fall muss die aufrufende Stelle im Anschluss an das SaveTicket_V4 Command noch ein CloseTicket_V1 Command schicken.
	188
	189	{{apimacro title="SaveTicket Response V4"}}
9.1	190	{{{<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/SaveTicketResponse_V4">
3.1	191	<ACMP>
	192	<SaveTicket ActionType="Response" version="4">
9.1	193	<TSaveTicketResponse_V4 xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
3.1	194	<ResultCode>0</ResultCode>
	195	<ResultMessage>ResultMessage</ResultMessage>
	196	</TSaveTicketResponse_V4>
	197	</SaveTicket>
	198	</ACMP>
9.1	199	</ICQL>}}}
3.1	200	{{/apimacro}}
	201
	202	= CloseTicket =
	203
	204	Pflichtfelder:
	205
	206	TicketId, Assignee
	207
	208
	209	Für dieses Command gibt es ein paar Felder, die unter bestimmten Voraussetzungen gesetzt sein müssen, da sonst der Request nicht valide ist.
	210
	211	ResolutionId: Wenn in den ACMP Einstellungen Resolutionen aktiviert sind, dann muss dieses Feld die Id einer Resolution beinhalten.
	212
	213	Comment: Wenn in den ACMP Einstellungen ein Kommentar zum Schließen eines Tickets erzwungen wird, dann muss dieses Feld ein Kommentarobjekt beinhalten bei dem die Felder Id und Text befüllt sein müssen. Die TicketId des Kommentarobjekts wird an dieser Stelle ignoriert.
	214
	215	WorkingTime: Wenn in den ACMP Einstellungen Arbeitszeiten für Tickets aktiviert sind und eine Arbeitszeit zum Schließen eines Tickets erzwungen wird, dann muss dieses Feld ein Arbeitszeitobjekt beinhalten bei dem die Felder Id, TicketId, Executor, StartDate und EndDate befüllt sind. StartDate muss kleiner sein als EndDate.
	216
	217	{{apimacro title="CloseTicket Request"}}
9.1	218	{{{<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/CloseTicketRequest_V1">
3.1	219	<ACMP>
	220	<CloseTicket ActionType="Request" version="1">
9.1	221	<TCloseTicketRequest_V1 xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
3.1	222	<TicketId>{59387FFD-B171-47C5-B735-041FA132CA39}</TicketId>
	223	<Comment xsi:type="TTicketComment_V3">
	224	<ID>{59387FFD-B171-47C5-B735-041FA132CA39}</ID>
	225	<TicketId>{59387FFD-B171-47C5-B735-041FA132CA39}</TicketId>
	226	<IsPlainText>false</IsPlainText>
	227	<CommentText>CommentText</CommentText>
	228	<IsPublic>false</IsPublic>
	229	<PublicRecipient>PublicRecipient</PublicRecipient>
	230	<PublicCC>PublicCC</PublicCC>
	231	<PublicBCC>PublicBCC</PublicBCC>
	232	<IsVisibleForWeb>true</IsVisibleForWeb>
	233	</Comment>
	234	<CategoryId>{59387FFD-B171-47C5-B735-041FA132CA39}</CategoryId>
	235	<Assignee xsi:type="TAssigneeInfo_V1">
	236	<Id>{59387FFD-B171-47C5-B735-041FA132CA39}</Id>
	237	<Name>Name</Name>
	238	<AssigneeIsGroup>false</AssigneeIsGroup>
	239	<Roles/>
	240	</Assignee>
	241	<ResolutionId>ResolutionId</ResolutionId>
	242	<CloseLinkedTicketIds>
	243	<string>{59387FFD-B171-47C5-B735-041FA132CA39}</string>
	244	<string>{69387FFD-B171-47C5-B735-041FA132CA39}</string>
	245	</CloseLinkedTicketIds>
	246	<WorkingTime xsi:type="TTicketWorkingTime_V1">
	247	<ID>{59387FFD-B171-47C5-B735-041FA132CA39}</ID>
	248	<StartDate>1899-12-30T00:00:00.000Z</StartDate>
	249	<EndDate>1899-12-30T00:00:00.000Z</EndDate>
	250	<Description>Description</Description>
	251	<Executor xsi:type="TContactInfo_V1">
	252	<ID>{59387FFD-B171-47C5-B735-041FA132CA39}</ID>
	253	</Executor>
	254	</WorkingTime>
	255	</TCloseTicketRequest_V1>
	256	</CloseTicket>
	257	</ACMP>
9.1	258	</ICQL>}}}
3.1	259	{{/apimacro}}
	260
	261	{{apimacro title="CloseTicket Response"}}
9.1	262	{{{<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/CloseTicketResponse_V1">
3.1	263	<ACMP>
	264	<CloseTicket ActionType="Response" version="1">
9.1	265	<TCloseTicketResponse_V1 xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
3.1	266	<ResultCode>0</ResultCode>
	267	<ResultMessage>ResultMessage</ResultMessage>
	268	</TCloseTicketResponse_V1>
	269	</CloseTicket>
	270	</ACMP>
9.1	271	</ICQL>}}}
3.1	272	{{/apimacro}}
	273
	274	= ReopenTicket =
	275
	276	{{apimacro title="ReopenTicket Request"}}
9.1	277	{{{<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/ReopenTicketRequest_V1">
3.1	278	<ACMP>
	279	<ReopenTicket ActionType="Request" version="1">
9.1	280	<TReopenTicketRequest_V1 xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
3.1	281	<TicketId>{59387FFD-B171-47C5-B735-041FA132CA39}</TicketId>
	282	</TReopenTicketRequest_V1>
	283	</ReopenTicket>
	284	</ACMP>
9.1	285	</ICQL>}}}
3.1	286	{{/apimacro}}
	287
	288	{{apimacro title="ReopenTicket Response"}}
9.1	289	{{{<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/ReopenTicketResponse_V1">
3.1	290	<ACMP>
	291	<ReopenTicket ActionType="Response" version="1">
9.1	292	<TReopenTicketResponse_V1 xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
3.1	293	<ResultCode>0</ResultCode>
	294	<ResultMessage>ResultMessage</ResultMessage>
	295	</TReopenTicketResponse_V1>
	296	</ReopenTicket>
	297	</ACMP>
9.1	298	</ICQL>}}}
3.1	299	{{/apimacro}}
	300
6.1	301	= MergeTickets =
3.1	302
6.1	303	{{apimacro title="MergeTickets Request"}}
9.1	304	{{{<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/MergeTicketsRequest_V1">
6.1	305	<ACMP>
	306	<MergeTickets ActionType="Request" version="1">
9.1	307	<TMergeTicketsRequest_V1 xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
6.1	308	<SourceTicketId>{59387FFD-B171-47C5-B735-041FA132CA39}</SourceTicketId>
	309	<TargetTicketId>{59387FFD-B171-47C5-B735-041FA132CA39}</TargetTicketId>
	310	</TMergeTicketsRequest_V1>
	311	</MergeTickets>
	312	</ACMP>
9.1	313	</ICQL>}}}
6.1	314	{{/apimacro}}
3.1	315
6.1	316	{{apimacro title="MergeTickets Response"}}
9.1	317	{{{<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/MergeTicketsResponse_V1">
6.1	318	<ACMP>
	319	<MergeTickets ActionType="Response" version="1">
9.1	320	<TMergeTicketsResponse_V1 xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
6.1	321	<ResultCode>0</ResultCode>
	322	<ResultMessage>ResultMessage</ResultMessage>
	323	</TMergeTicketsResponse_V1>
	324	</MergeTickets>
	325	</ACMP>
9.1	326	</ICQL>}}}
6.1	327	{{/apimacro}}
3.1	328
6.1	329	= GetTicket =
3.1	330
6.1	331	{{apimacro title="GetTicket Request"}}
9.1	332	{{{<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/GetTicketRequest_V1">
6.1	333	<ACMP>
	334	<GetTicket ActionType="Request" version="1">
9.1	335	<TGetTicketRequest_V1 xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
6.1	336	<ID>{59387FFD-B171-47C5-B735-041FA132CA39}</ID>
	337	</TGetTicketRequest_V1>
	338	</GetTicket>
	339	</ACMP>
9.1	340	</ICQL>}}}
6.1	341	{{/apimacro}}
3.1	342
6.1	343	{{apimacro title="GetTicket Response"}}
9.1	344	{{{<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/GetTicketResponse_V1">
6.1	345	<ACMP>
	346	<GetTicket ActionType="Response" version="1">
9.1	347	<TGetTicketResponse_V1 xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
6.1	348	<ID>{59387FFD-B171-47C5-B735-041FA132CA39}</ID>
	349	<IntTicketId>0</IntTicketId>
	350	<Requester/>
	351	<Title>Title</Title>
	352	<HtmlDescription>HtmlDescription</HtmlDescription>
	353	<Assignee/>
	354	<Creator/>
	355	<CreatorType>tcACMPUser</CreatorType>
	356	<CreationDate>1899-12-30T00:00:00.000Z</CreationDate>
	357	<LastModified>1899-12-30T00:00:00.000Z</LastModified>
	358	<CategoryId>{59387FFD-B171-47C5-B735-041FA132CA39}</CategoryId>
	359	<ImpactId>{59387FFD-B171-47C5-B735-041FA132CA39}</ImpactId>
	360	<PriorityId>0</PriorityId>
	361	<StateId>{59387FFD-B171-47C5-B735-041FA132CA39}</StateId>
	362	<ResolutionId>{59387FFD-B171-47C5-B735-041FA132CA39}</ResolutionId>
	363	<Keywords>Keywords</Keywords>
	364	<CustomFieldValues>
	365	<TCustomFieldValue_V1 xsi:type="TCustomFieldValue_V1">
	366	<FieldId>{59387FFD-B171-47C5-B735-041FA132CA39}</FieldId>
	367	<Value>Value</Value>
	368	</TCustomFieldValue_V1>
	369	<TCustomFieldValue_V1 xsi:type="TCustomFieldValue_V1">
	370	<FieldId>{59387FFD-B171-47C5-B735-041FA132CA39}</FieldId>
	371	<Value>Value</Value>
	372	</TCustomFieldValue_V1>
	373	</CustomFieldValues>
	374	<ResultCode>0</ResultCode>
	375	<ResultMessage>ResultMessage</ResultMessage>
	376	</TGetTicketResponse_V1>
	377	</GetTicket>
	378	</ACMP>
9.1	379	</ICQL>}}}
6.1	380	{{/apimacro}}
	381
	382	{{apimacro title="GetTicket Request V2"}}
9.1	383	{{{<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/GetTicketRequest_V2">
6.1	384	<ACMP>
	385	<GetTicket ActionType="Request" version="2">
9.1	386	<TGetTicketRequest_V2 xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
6.1	387	<ID>{59387FFD-B171-47C5-B735-041FA132CA39}</ID>
	388	</TGetTicketRequest_V2>
	389	</GetTicket>
	390	</ACMP>
9.1	391	</ICQL>}}}
6.1	392	{{/apimacro}}
	393
	394	{{apimacro title="GetTicket Response V2"}}
9.1	395	{{{<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/GetTicketResponse_V2">
6.1	396	<ACMP>
	397	<GetTicket ActionType="Response" version="2">
9.1	398	<TGetTicketResponse_V2 xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
6.1	399	<Ticket xsi:type="TTicket_V1">
	400	<ID>{59387FFD-B171-47C5-B735-041FA132CA39}</ID>
	401	<IntTicketId>0</IntTicketId>
	402	<Requester xsi:type="TContactInfo_V1">
	403	<ID>{59387FFD-B171-47C5-B735-041FA132CA39}</ID>
	404	<Name>Name</Name>
	405	<FamilyName>FamilyName</FamilyName>
	406	<FullName>FullName</FullName>
	407	<Email>Email</Email>
	408	<HasPhoneNumber>false</HasPhoneNumber>
	409	<HasDeleteFlag>false</HasDeleteFlag>
	410	<IsUser>false</IsUser>
	411	</Requester>
	412	<Title>Title</Title>
	413	<HtmlDescription>HtmlDescription</HtmlDescription>
	414	<Assignee xsi:type="TContactInfo_V1">
	415	<ID>{59387FFD-B171-47C5-B735-041FA132CA39}</ID>
	416	<Name>Name</Name>
	417	<FamilyName>FamilyName</FamilyName>
	418	<FullName>FullName</FullName>
	419	<Email>Email</Email>
	420	<HasPhoneNumber>false</HasPhoneNumber>
	421	<HasDeleteFlag>false</HasDeleteFlag>
	422	<IsUser>false</IsUser>
	423	</Assignee>
	424	<Creator xsi:type="TContactInfo_V1">
	425	<ID>{59387FFD-B171-47C5-B735-041FA132CA39}</ID>
	426	<Name>Name</Name>
	427	<FamilyName>FamilyName</FamilyName>
	428	<FullName>FullName</FullName>
	429	<Email>Email</Email>
	430	<HasPhoneNumber>false</HasPhoneNumber>
	431	<HasDeleteFlag>false</HasDeleteFlag>
	432	<IsUser>false</IsUser>
	433	</Creator>
	434	<CreatorType>tcACMPUser</CreatorType>
	435	<CreationDate>1899-12-30T00:00:00.000Z</CreationDate>
	436	<LastModified>1899-12-30T00:00:00.000Z</LastModified>
	437	<CategoryId>{59387FFD-B171-47C5-B735-041FA132CA39}</CategoryId>
	438	<ImpactId>{59387FFD-B171-47C5-B735-041FA132CA39}</ImpactId>
	439	<PriorityId>0</PriorityId>
	440	<StateId>{59387FFD-B171-47C5-B735-041FA132CA39}</StateId>
	441	<ResolutionId>{59387FFD-B171-47C5-B735-041FA132CA39}</ResolutionId>
	442	<Keywords>Keywords</Keywords>
	443	<CustomFieldValues>
	444	<TCustomFieldValue_V1 xsi:type="TCustomFieldValue_V1">
	445	<FieldId>{59387FFD-B171-47C5-B735-041FA132CA39}</FieldId>
	446	<Value>Value</Value>
	447	</TCustomFieldValue_V1>
	448	<TCustomFieldValue_V1 xsi:type="TCustomFieldValue_V1">
	449	<FieldId>{59387FFD-B171-47C5-B735-041FA132CA39}</FieldId>
	450	<Value>Value</Value>
	451	</TCustomFieldValue_V1>
	452	</CustomFieldValues>
	453	<Escalation xsi:type="TTicketEscalation_V1">
	454	<Id>{59387FFD-B171-47C5-B735-041FA132CA39}</Id>
	455	<Name>Name</Name>
	456	<Level>0</Level>
	457	</Escalation>
	458	<ScheduledForResubmission>false</ScheduledForResubmission>
	459	<Resubmission xsi:type="TTicketResubmission_V1">
	460	<Subject>Subject</Subject>
	461	<Content>Content</Content>
	462	<ExpirationDate>1899-12-30T00:00:00.000Z</ExpirationDate>
	463	<Due>Pending</Due>
	464	</Resubmission>
	465	</Ticket>
	466	<ResultCode>0</ResultCode>
	467	<ResultMessage>ResultMessage</ResultMessage>
	468	</TGetTicketResponse_V2>
	469	</GetTicket>
	470	</ACMP>
9.1	471	</ICQL>}}}
6.1	472	{{/apimacro}}
	473
	474	{{apimacro title="GetTicket Request V3"}}
9.1	475	{{{<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/GetTicketRequest_V3">
6.1	476	<ACMP>
	477	<GetTicket ActionType="Request" version="3">
9.1	478	<TGetTicketRequest_V3 xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
6.1	479	<ID>{59387FFD-B171-47C5-B735-041FA132CA39}</ID>
	480	</TGetTicketRequest_V3>
	481	</GetTicket>
	482	</ACMP>
9.1	483	</ICQL>}}}
6.1	484	{{/apimacro}}
	485
	486	{{apimacro title="GetTicket Response V3"}}
9.1	487	{{{<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/GetTicketResponse_V3">
6.1	488	<ACMP>
	489	<GetTicket ActionType="Response" version="3">
9.1	490	<TGetTicketResponse_V3 xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
6.1	491	<Ticket xsi:type="TTicket_V2">
	492	<ID>{59387FFD-B171-47C5-B735-041FA132CA39}</ID>
	493	<IntTicketId>0</IntTicketId>
	494	<Requester xsi:type="TContactInfo_V1">
	495	<ID>{59387FFD-B171-47C5-B735-041FA132CA39}</ID>
	496	<Name>Name</Name>
	497	<FamilyName>FamilyName</FamilyName>
	498	<FullName>FullName</FullName>
	499	<Email>Email</Email>
	500	<HasPhoneNumber>false</HasPhoneNumber>
	501	<HasDeleteFlag>false</HasDeleteFlag>
	502	<IsUser>false</IsUser>
	503	</Requester>
	504	<Title>Title</Title>
	505	<HtmlDescription>HtmlDescription</HtmlDescription>
	506	<Assignee xsi:type="TAssigneeInfo_V1">
	507	<Id>{59387FFD-B171-47C5-B735-041FA132CA39}</Id>
	508	<Name>Name</Name>
	509	<AssigneeIsGroup>false</AssigneeIsGroup>
	510	<Roles/>
	511	</Assignee>
	512	<Creator xsi:type="TContactInfo_V1">
	513	<ID>{59387FFD-B171-47C5-B735-041FA132CA39}</ID>
	514	<Name>Name</Name>
	515	<FamilyName>FamilyName</FamilyName>
	516	<FullName>FullName</FullName>
	517	<Email>Email</Email>
	518	<HasPhoneNumber>false</HasPhoneNumber>
	519	<HasDeleteFlag>false</HasDeleteFlag>
	520	<IsUser>false</IsUser>
	521	</Creator>
	522	<CreatorType>tcACMPUser</CreatorType>
	523	<CreationDate>1899-12-30T00:00:00.000Z</CreationDate>
	524	<LastModified>1899-12-30T00:00:00.000Z</LastModified>
	525	<CategoryId>{59387FFD-B171-47C5-B735-041FA132CA39}</CategoryId>
	526	<ImpactId>{59387FFD-B171-47C5-B735-041FA132CA39}</ImpactId>
	527	<PriorityId>0</PriorityId>
	528	<StateId>{59387FFD-B171-47C5-B735-041FA132CA39}</StateId>
	529	<ResolutionId>{59387FFD-B171-47C5-B735-041FA132CA39}</ResolutionId>
	530	<Keywords>Keywords</Keywords>
	531	<CustomFieldValues>
	532	<TCustomFieldValue_V1 xsi:type="TCustomFieldValue_V1">
	533	<FieldId>{59387FFD-B171-47C5-B735-041FA132CA39}</FieldId>
	534	<Value>Value</Value>
	535	</TCustomFieldValue_V1>
	536	<TCustomFieldValue_V1 xsi:type="TCustomFieldValue_V1">
	537	<FieldId>{59387FFD-B171-47C5-B735-041FA132CA39}</FieldId>
	538	<Value>Value</Value>
	539	</TCustomFieldValue_V1>
	540	</CustomFieldValues>
	541	<Escalation xsi:type="TTicketEscalation_V1">
	542	<Id>{59387FFD-B171-47C5-B735-041FA132CA39}</Id>
	543	<Name>Name</Name>
	544	<Level>0</Level>
	545	</Escalation>
	546	<ScheduledForResubmission>false</ScheduledForResubmission>
	547	<Resubmission xsi:type="TTicketResubmission_V1">
	548	<Subject>Subject</Subject>
	549	<Content>Content</Content>
	550	<ExpirationDate>1899-12-30T00:00:00.000Z</ExpirationDate>
	551	<Due>Pending</Due>
	552	</Resubmission>
	553	<PlainDescription>PlainDescription</PlainDescription>
	554	</Ticket>
	555	<ResultCode>0</ResultCode>
	556	<ResultMessage>ResultMessage</ResultMessage>
	557	</TGetTicketResponse_V3>
	558	</GetTicket>
	559	</ACMP>
9.1	560	</ICQL>}}}
6.1	561	{{/apimacro}}
	562
	563	{{apimacro title="GetTicket Request V4"}}
9.1	564	{{{<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/GetTicketRequest_V4">
6.1	565	<ACMP>
	566	<GetTicket ActionType="Request" version="4">
9.1	567	<TGetTicketRequest_V4 xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
6.1	568	<ID>{59387FFD-B171-47C5-B735-041FA132CA39}</ID>
	569	</TGetTicketRequest_V4>
	570	</GetTicket>
	571	</ACMP>
9.1	572	</ICQL>}}}
6.1	573	{{/apimacro}}
	574
	575	{{apimacro title="GetTicket Response V4"}}
9.1	576	{{{<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/GetTicketResponse_V4">
6.1	577	<ACMP>
	578	<GetTicket ActionType="Response" version="4">
9.1	579	<TGetTicketResponse_V4 xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
6.1	580	<Ticket xsi:type="TTicket_V3">
	581	<ID>{59387FFD-B171-47C5-B735-041FA132CA39}</ID>
	582	<IntTicketId>0</IntTicketId>
	583	<Requester xsi:type="TContactInfo_V1">
	584	<ID>{59387FFD-B171-47C5-B735-041FA132CA39}</ID>
	585	<Name>Name</Name>
	586	<FamilyName>FamilyName</FamilyName>
	587	<FullName>FullName</FullName>
	588	<Email>Email</Email>
	589	<HasPhoneNumber>false</HasPhoneNumber>
	590	<HasDeleteFlag>false</HasDeleteFlag>
	591	<IsUser>false</IsUser>
	592	</Requester>
	593	<Title>Title</Title>
	594	<HtmlDescription>HtmlDescription</HtmlDescription>
	595	<Assignee xsi:type="TAssigneeInfo_V1">
	596	<Id>{59387FFD-B171-47C5-B735-041FA132CA39}</Id>
	597	<Name>Name</Name>
	598	<AssigneeIsGroup>false</AssigneeIsGroup>
	599	<Roles/>
	600	</Assignee>
	601	<Creator xsi:type="TContactInfo_V1">
	602	<ID>{59387FFD-B171-47C5-B735-041FA132CA39}</ID>
	603	<Name>Name</Name>
	604	<FamilyName>FamilyName</FamilyName>
	605	<FullName>FullName</FullName>
	606	<Email>Email</Email>
	607	<HasPhoneNumber>false</HasPhoneNumber>
	608	<HasDeleteFlag>false</HasDeleteFlag>
	609	<IsUser>false</IsUser>
	610	</Creator>
	611	<CreatorType>tcACMPUser</CreatorType>
	612	<CreationDate>1899-12-30T00:00:00.000Z</CreationDate>
	613	<LastModified>1899-12-30T00:00:00.000Z</LastModified>
	614	<CategoryId>{59387FFD-B171-47C5-B735-041FA132CA39}</CategoryId>
	615	<ImpactId>{59387FFD-B171-47C5-B735-041FA132CA39}</ImpactId>
	616	<PriorityId>0</PriorityId>
	617	<StateId>{59387FFD-B171-47C5-B735-041FA132CA39}</StateId>
	618	<ResolutionId>ResolutionId</ResolutionId>
	619	<Keywords>Keywords</Keywords>
	620	<CustomFieldValues>
	621	<TCustomFieldValue_V1 xsi:type="TCustomFieldValue_V1">
	622	<FieldId>{59387FFD-B171-47C5-B735-041FA132CA39}</FieldId>
	623	<Value>Value</Value>
	624	</TCustomFieldValue_V1>
	625	<TCustomFieldValue_V1 xsi:type="TCustomFieldValue_V1">
	626	<FieldId>{59387FFD-B171-47C5-B735-041FA132CA39}</FieldId>
	627	<Value>Value</Value>
	628	</TCustomFieldValue_V1>
	629	</CustomFieldValues>
	630	<Escalation xsi:type="TTicketEscalation_V1">
	631	<Id>{59387FFD-B171-47C5-B735-041FA132CA39}</Id>
	632	<Name>Name</Name>
	633	<Level>0</Level>
	634	</Escalation>
	635	<ScheduledForResubmission>false</ScheduledForResubmission>
	636	<Resubmission xsi:type="TTicketResubmission_V1">
	637	<Subject>Subject</Subject>
	638	<Content>Content</Content>
	639	<ExpirationDate>1899-12-30T00:00:00.000Z</ExpirationDate>
	640	<Due>Pending</Due>
	641	</Resubmission>
	642	<PlainDescription>PlainDescription</PlainDescription>
	643	<TotalWorkingTimeMinutes>0</TotalWorkingTimeMinutes>
	644	</Ticket>
	645	<ResultCode>0</ResultCode>
	646	<ResultMessage>ResultMessage</ResultMessage>
	647	</TGetTicketResponse_V4>
	648	</GetTicket>
	649	</ACMP>
9.1	650	</ICQL>}}}
6.1	651	{{/apimacro}}
	652
9.1	653	Bei einem leeren Assignee wird das Feld UserType immernoch befüllt sein und den Wert "AcmpUser" haben.
6.1	654
9.1	655	Das liegt daran, dass das der Standardwert für diesen Datentypen ist. Die anderen Felder haben Datentypen, die leer sein können z.B. Set oder String.
	656
	657	Das Verhalten des UserType ist ähnlich wie bei dem Feld AssigneeIsGroup, das in so einem Fall der Standardwert eines Booleans "false" beinhaltet.
	658
6.1	659	{{apimacro title="GetTicket Request V5"}}
9.1	660	{{{<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/GetTicketRequest_V5">
6.1	661	<ACMP>
	662	<GetTicket ActionType="Request" version="5">
9.1	663	<TGetTicketRequest_V5 xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
6.1	664	<ID>{59387FFD-B171-47C5-B735-041FA132CA39}</ID>
	665	</TGetTicketRequest_V5>
	666	</GetTicket>
	667	</ACMP>
9.1	668	</ICQL>}}}
6.1	669	{{/apimacro}}
	670
	671	{{apimacro title="GetTicket Response V5"}}
9.1	672	{{{<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/GetTicketResponse_V5">
6.1	673	<ACMP>
	674	<GetTicket ActionType="Response" version="5">
9.1	675	<TGetTicketResponse_V5 xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
6.1	676	<Ticket xsi:type="TTicket_V4">
	677	<ID>{59387FFD-B171-47C5-B735-041FA132CA39}</ID>
	678	<IntTicketId>0</IntTicketId>
	679	<Requester xsi:type="TContactInfo_V1">
	680	<ID>{59387FFD-B171-47C5-B735-041FA132CA39}</ID>
	681	<Name>Name</Name>
	682	<FamilyName>FamilyName</FamilyName>
	683	<FullName>FullName</FullName>
	684	<Email>Email</Email>
	685	<HasPhoneNumber>true</HasPhoneNumber>
	686	<HasDeleteFlag>false</HasDeleteFlag>
	687	<IsUser>false</IsUser>
	688	</Requester>
	689	<Title>Title</Title>
	690	<HtmlDescription>HtmlDescription</HtmlDescription>
	691	<Assignee xsi:type="TAssigneeInfo_V1">
	692	<Id>{59387FFD-B171-47C5-B735-041FA132CA39}</Id>
	693	<Name>Name</Name>
	694	<AssigneeIsGroup>false</AssigneeIsGroup>
	695	<Roles/>
	696	</Assignee>
	697	<Creator xsi:type="TContactInfo_V1">
	698	<ID>{59387FFD-B171-47C5-B735-041FA132CA39}</ID>
	699	<Name>Name</Name>
	700	<FamilyName>FamilyName</FamilyName>
	701	<FullName>FullName</FullName>
	702	<Email>Email</Email>
	703	<HasPhoneNumber>true</HasPhoneNumber>
	704	<HasDeleteFlag>false</HasDeleteFlag>
	705	<IsUser>false</IsUser>
	706	</Creator>
	707	<CreatorType>tcACMPUser</CreatorType>
	708	<CreationDate>1899-12-30T00:00:00.000Z</CreationDate>
	709	<LastModified>1899-12-30T00:00:00.000Z</LastModified>
	710	<CategoryId>{59387FFD-B171-47C5-B735-041FA132CA39}</CategoryId>
	711	<ImpactId>{59387FFD-B171-47C5-B735-041FA132CA39}</ImpactId>
	712	<PriorityId>0</PriorityId>
	713	<StateId>{59387FFD-B171-47C5-B735-041FA132CA39}</StateId>
	714	<ResolutionId>ResolutionId</ResolutionId>
	715	<Keywords>Keywords</Keywords>
	716	<CustomFieldValues>
	717	<TCustomFieldValue_V1 xsi:type="TCustomFieldValue_V1">
	718	<FieldId>{59387FFD-B171-47C5-B735-041FA132CA39}</FieldId>
	719	<Value>Value</Value>
	720	</TCustomFieldValue_V1>
	721	<TCustomFieldValue_V1 xsi:type="TCustomFieldValue_V1">
	722	<FieldId>{59387FFD-B171-47C5-B735-041FA132CA39}</FieldId>
	723	<Value>Value</Value>
	724	</TCustomFieldValue_V1>
	725	</CustomFieldValues>
	726	<Escalation xsi:type="TTicketEscalation_V1">
	727	<Id>{59387FFD-B171-47C5-B735-041FA132CA39}</Id>
	728	<Name>Name</Name>
	729	<Level>0</Level>
	730	</Escalation>
	731	<ScheduledForResubmission>false</ScheduledForResubmission>
	732	<Resubmission xsi:type="TTicketResubmission_V1">
	733	<Subject>Subject</Subject>
	734	<Content>Content</Content>
	735	<ExpirationDate>1899-12-30T00:00:00.000Z</ExpirationDate>
	736	<Due>Pending</Due>
	737	</Resubmission>
	738	<PlainDescription>PlainDescription</PlainDescription>
	739	<TotalWorkingTimeMinutes>0</TotalWorkingTimeMinutes>
	740	<TotalTicketCosts>0</TotalTicketCosts>
	741	<TemplateId>{59387FFD-B171-47C5-B735-041FA132CA39}</TemplateId>
	742	</Ticket>
	743	<ResultCode>0</ResultCode>
	744	<ResultMessage>ResultMessage</ResultMessage>
	745	</TGetTicketResponse_V5>
	746	</GetTicket>
	747	</ACMP>
9.1	748	</ICQL>}}}
6.1	749	{{/apimacro}}
	750
	751	= GetTicketFromTemplate =
	752
	753	Manche Felder im Response werden niemals gesetzt sein, weil man sie über das Template nicht setzen kann.
	754
	755	Arbeitszeiten und Kosten werden beim Anlegen des Tickets aus der Vorlage geholt, so dass im Response nur die Summen stehen.
	756
	757	{{apimacro title="GetTicketFromTemplate Request"}}
9.1	758	{{{<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/GetTicketFromTemplateRequest_V1">
6.1	759	<ACMP>
	760	<GetTicketFromTemplate ActionType="Request" version="1">
9.1	761	<TGetTicketFromTemplateRequest_V1 xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
6.1	762	<TemplateId>{59387FFD-B171-47C5-B735-041FA132CA39}</TemplateId>
	763	</TGetTicketFromTemplateRequest_V1>
	764	</GetTicketFromTemplate>
	765	</ACMP>
9.1	766	</ICQL>}}}
6.1	767	{{/apimacro}}
	768
	769	{{apimacro title="GetTicketFromTemplate Response"}}
9.1	770	{{{<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/GetTicketFromTemplateResponse_V1">
6.1	771	<ACMP>
	772	<GetTicketFromTemplate ActionType="Response" version="1">
9.1	773	<TGetTicketFromTemplateResponse_V1 xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
6.1	774	<Ticket xsi:type="TTicket_V4">
	775	<ID>{59387FFD-B171-47C5-B735-041FA132CA39}</ID>
	776	<IntTicketId>0</IntTicketId>
	777	<Requester xsi:type="TContactInfo_V1">
	778	<ID>{59387FFD-B171-47C5-B735-041FA132CA39}</ID>
	779	<Name>Name</Name>
	780	<FamilyName>FamilyName</FamilyName>
	781	<FullName>FullName</FullName>
	782	<Email>Email</Email>
	783	<HasPhoneNumber>true</HasPhoneNumber>
	784	<HasDeleteFlag>false</HasDeleteFlag>
	785	<IsUser>false</IsUser>
	786	</Requester>
	787	<Title>Title</Title>
	788	<HtmlDescription>HtmlDescription</HtmlDescription>
	789	<Assignee xsi:type="TAssigneeInfo_V1">
	790	<Id>{59387FFD-B171-47C5-B735-041FA132CA39}</Id>
	791	<Name>Name</Name>
	792	<AssigneeIsGroup>false</AssigneeIsGroup>
	793	<Roles/>
	794	</Assignee>
	795	<Creator xsi:type="TContactInfo_V1">
	796	<ID>{59387FFD-B171-47C5-B735-041FA132CA39}</ID>
	797	<Name>Name</Name>
	798	<FamilyName>FamilyName</FamilyName>
	799	<FullName>FullName</FullName>
	800	<Email>Email</Email>
	801	<HasPhoneNumber>true</HasPhoneNumber>
	802	<HasDeleteFlag>false</HasDeleteFlag>
	803	<IsUser>false</IsUser>
	804	</Creator>
	805	<CreatorType>tcACMPUser</CreatorType>
	806	<CreationDate>1899-12-30T00:00:00.000Z</CreationDate>
	807	<LastModified>1899-12-30T00:00:00.000Z</LastModified>
	808	<CategoryId>{59387FFD-B171-47C5-B735-041FA132CA39}</CategoryId>
	809	<ImpactId>{59387FFD-B171-47C5-B735-041FA132CA39}</ImpactId>
	810	<PriorityId>0</PriorityId>
	811	<StateId>{59387FFD-B171-47C5-B735-041FA132CA39}</StateId>
	812	<ResolutionId>ResolutionId</ResolutionId>
	813	<Keywords>Keywords</Keywords>
	814	<CustomFieldValues>
	815	<TCustomFieldValue_V1 xsi:type="TCustomFieldValue_V1">
	816	<FieldId>{59387FFD-B171-47C5-B735-041FA132CA39}</FieldId>
	817	<Value>Value</Value>
	818	</TCustomFieldValue_V1>
	819	<TCustomFieldValue_V1 xsi:type="TCustomFieldValue_V1">
	820	<FieldId>{59387FFD-B171-47C5-B735-041FA132CA39}</FieldId>
	821	<Value>Value</Value>
	822	</TCustomFieldValue_V1>
	823	</CustomFieldValues>
	824	<Escalation xsi:type="TTicketEscalation_V1">
	825	<Id>{59387FFD-B171-47C5-B735-041FA132CA39}</Id>
	826	<Name>Name</Name>
	827	<Level>0</Level>
	828	</Escalation>
	829	<ScheduledForResubmission>false</ScheduledForResubmission>
	830	<Resubmission xsi:type="TTicketResubmission_V1">
	831	<Subject>Subject</Subject>
	832	<Content>Content</Content>
	833	<ExpirationDate>1899-12-30T00:00:00.000Z</ExpirationDate>
	834	<Due>Pending</Due>
	835	</Resubmission>
	836	<PlainDescription>PlainDescription</PlainDescription>
	837	<TotalWorkingTimeMinutes>0</TotalWorkingTimeMinutes>
	838	<TotalTicketCosts>0</TotalTicketCosts>
	839	<TemplateId>{59387FFD-B171-47C5-B735-041FA132CA39}</TemplateId>
	840	</Ticket>
	841	<ResultCode>0</ResultCode>
	842	<ResultMessage>ResultMessage</ResultMessage>
	843	</TGetTicketFromTemplateResponse_V1>
	844	</GetTicketFromTemplate>
	845	</ACMP>
9.1	846	</ICQL>}}}
6.1	847	{{/apimacro}}
	848
	849	= GetTicketAttachments =
	850
	851	{{apimacro title="GetTicketAttachments Request"}}
9.1	852	{{{<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/GetTicketAttachmentsRequest_V1">
6.1	853	<ACMP>
	854	<GetTicketAttachments ActionType="Request" version="1">
9.1	855	<TGetTicketAttachmentsRequest_V1 xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
6.1	856	<TicketID>{59387FFD-B171-47C5-B735-041FA132CA39}</TicketID>
	857	</TGetTicketAttachmentsRequest_V1>
	858	</GetTicketAttachments>
	859	</ACMP>
9.1	860	</ICQL>}}}
6.1	861	{{/apimacro}}
	862
	863	{{apimacro title="GetTicketAttachments Response"}}
9.1	864	{{{<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/GetTicketAttachmentsResponse_V1">
6.1	865	<ACMP>
	866	<GetTicketAttachments ActionType="Response" version="1">
9.1	867	<TGetTicketAttachmentsResponse_V1 xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
6.1	868	<AttachmentList>
	869	<TTicketAttachment_V1 xsi:type="TTicketAttachment_V1">
	870	<Id>{59387FFD-B171-47C5-B735-041FA132CA39}</Id>
	871	<Name>Name</Name>
	872	<DocumentId>{59387FFD-B171-47C5-B735-041FA132CA39}</DocumentId>
	873	<ItemId>{59387FFD-B171-47C5-B735-041FA132CA39}</ItemId>
	874	<ContentId>ContentId</ContentId>
	875	<ItemKind>aiHDQuery</ItemKind>
	876	<FileName>FileName</FileName>
	877	<FileSize>0</FileSize>
	878	<Description>Description</Description>
	879	<LinkedOn>1899-12-30T00:00:00.000Z</LinkedOn>
	880	<IsVisibleForWeb>false</IsVisibleForWeb>
	881	</TTicketAttachment_V1>
	882	<TTicketAttachment_V1 xsi:type="TTicketAttachment_V1">
	883	<Id>{59387FFD-B171-47C5-B735-041FA132CA39}</Id>
	884	<Name>Name</Name>
	885	<DocumentId>{59387FFD-B171-47C5-B735-041FA132CA39}</DocumentId>
	886	<ItemId>{59387FFD-B171-47C5-B735-041FA132CA39}</ItemId>
	887	<ContentId>ContentId</ContentId>
	888	<ItemKind>aiHDQuery</ItemKind>
	889	<FileName>FileName</FileName>
	890	<FileSize>0</FileSize>
	891	<Description>Description</Description>
	892	<LinkedOn>1899-12-30T00:00:00.000Z</LinkedOn>
	893	<IsVisibleForWeb>false</IsVisibleForWeb>
	894	</TTicketAttachment_V1>
	895	</AttachmentList>
	896	<ResultCode>0</ResultCode>
	897	<ResultMessage>ResultMessage</ResultMessage>
	898	</TGetTicketAttachmentsResponse_V1>
	899	</GetTicketAttachments>
	900	</ACMP>
9.1	901	</ICQL>}}}
6.1	902	{{/apimacro}}
	903
	904	= GetTicketAttachment =
	905
	906	{{apimacro title="GetTicketAttachment Request"}}
9.1	907	{{{<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/GetTicketAttachmentRequest_V1">
6.1	908	<ACMP>
	909	<GetTicketAttachment ActionType="Request" version="1">
9.1	910	<TGetTicketAttachmentRequest_V1 xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
6.1	911	<TicketId>{59387FFD-B171-47C5-B735-041FA132CA39}</TicketId>
	912	<AttachmentId>{59387FFD-B171-47C5-B735-041FA132CA39}</AttachmentId>
	913	</TGetTicketAttachmentRequest_V1>
	914	</GetTicketAttachment>
	915	</ACMP>
9.1	916	</ICQL>}}}
6.1	917	{{/apimacro}}
	918
	919	{{apimacro title="GetTicketAttachment Response"}}
9.1	920	{{{LSchema-instance" xmlns="http://acmp.com/GetTicketAttachmentResponse_V1">
6.1	921	<ACMP>
	922	<GetTicketAttachment ActionType="Response" version="1">
9.1	923	<TGetTicketAttachmentResponse_V1 xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
6.1	924	<TicketAttachment xsi:type="TTicketAttachment_V1">
	925	<Id>{59387FFD-B171-47C5-B735-041FA132CA39}</Id>
	926	<Name>Name</Name>
	927	<DocumentId>{59387FFD-B171-47C5-B735-041FA132CA39}</DocumentId>
	928	<ItemId>{59387FFD-B171-47C5-B735-041FA132CA39}</ItemId>
	929	<ContentId>ContentId</ContentId>
	930	<ItemKind>aiHDQuery</ItemKind>
	931	<FileName>FileName</FileName>
	932	<FileSize>0</FileSize>
	933	<Description>Description</Description>
	934	<LinkedOn>1899-12-30T00:00:00.000Z</LinkedOn>
	935	<IsVisibleForWeb>true</IsVisibleForWeb>
	936	</TicketAttachment>
	937	<ResultCode>0</ResultCode>
	938	<ResultMessage>ResultMessage</ResultMessage>
	939	</TGetTicketAttachmentResponse_V1>
	940	</GetTicketAttachment>
	941	</ACMP>
9.1	942	</ICQL>}}}
6.1	943	{{/apimacro}}
	944
	945	= SaveTicketAttachments =
	946
	947	Bei neuen Attachments sind die Felder Id, DocumentId, Name und FileName Pflichtfelder.
	948
	949	Beim Editieren von Attachments können nur die Felder Description und IsVisibleForWeb editiert werden. Hierbei muss trotzdem die Id und DocumentId angegeben werden, um das zu editierende Attachment zu finden.
	950
	951	{{apimacro title="SaveTicketAttachments Request"}}
9.1	952	{{{<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/SaveTicketAttachmentsRequest_V1">
6.1	953	<ACMP>
	954	<SaveTicketAttachments ActionType="Request" version="1">
9.1	955	<TSaveTicketAttachmentsRequest_V1 xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
6.1	956	<TicketID>{59387FFD-B171-47C5-B735-041FA132CA39}</TicketID>
	957	<Attachments>
	958	<TTicketAttachment_V1 xsi:type="TTicketAttachment_V1">
9.1	959	<! Mandatory >
6.1	960	<Id>{59387FFD-B171-47C5-B735-041FA132CA39}</Id>
9.1	961	<! Mandatory >
6.1	962	<DocumentId>{59387FFD-B171-47C5-B735-041FA132CA39}</DocumentId>
	963	<Name>Name</Name>
	964	<ContentId>ContentId</ContentId>
	965	<FileName>FileName</FileName>
	966	<Description>Description</Description>
	967	<IsVisibleForWeb>true</IsVisibleForWeb>
	968	</TTicketAttachment_V1>
	969	</Attachments>
	970	</TSaveTicketAttachmentsRequest_V1>
	971	</SaveTicketAttachments>
	972	</ACMP>
9.1	973	</ICQL>}}}
6.1	974	{{/apimacro}}
	975
	976	{{apimacro title="GetTicketAttachments Response"}}
9.1	977	{{{<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/SaveTicketAttachmentsResponse_V1">
6.1	978	<ACMP>
	979	<SaveTicketAttachments ActionType="Response" version="1">
9.1	980	<TSaveTicketAttachmentsResponse_V1 xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
6.1	981	<ResultCode>0</ResultCode>
	982	<ResultMessage>ResultMessage</ResultMessage>
	983	</TSaveTicketAttachmentsResponse_V1>
	984	</SaveTicketAttachments>
	985	</ACMP>
9.1	986	</ICQL>}}}
6.1	987	{{/apimacro}}
	988
	989	= GetTicketComments =
	990
	991	{{apimacro title="GetTicketComments Request"}}
9.1	992	{{{<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/GetTicketCommentsRequest_V1">
6.1	993	<ACMP>
	994	<GetTicketComments ActionType="Request" version="1">
9.1	995	<TGetTicketCommentsRequest_V1 xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
6.1	996	<TicketID>{59387FFD-B171-47C5-B735-041FA132CA39}</TicketID>
	997	</TGetTicketCommentsRequest_V1>
	998	</GetTicketComments>
	999	</ACMP>
9.1	1000	</ICQL>}}}
6.1	1001	{{/apimacro}}
	1002
	1003	{{apimacro title="GetTicketComments Response"}}
9.1	1004	{{{<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/GetTicketCommentsResponse_V1">
6.1	1005	<ACMP>
	1006	<GetTicketComments ActionType="Response" version="1">
9.1	1007	<TGetTicketCommentsResponse_V1 xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
6.1	1008	<Comments>
	1009	<TTicketComment_V1 xsi:type="TTicketComment_V1">
	1010	<ID>{59387FFD-B171-47C5-B735-041FA132CA39}</ID>
	1011	<TicketID>{59387FFD-B171-47C5-B735-041FA132CA39}</TicketID>
	1012	<Creator/>
	1013	<HtmlComment>HtmlComment</HtmlComment>
	1014	<PlainComment>PlainComment</PlainComment>
	1015	<CreationDate>1899-12-30T00:00:00.000Z</CreationDate>
	1016	<IsExternal>false</IsExternal>
	1017	<ExternalMail>ExternalMail</ExternalMail>
	1018	<ExternalRecepient>ExternalRecepient</ExternalRecepient>
	1019	<ExternalCC>ExternalCC</ExternalCC>
	1020	<IsPublic>false</IsPublic>
	1021	<PublicRecipient>PublicRecipient</PublicRecipient>
	1022	<PublicCC>PublicCC</PublicCC>
	1023	<PublicBCC>PublicBCC</PublicBCC>
	1024	<SignatureHtml>SignatureHtml</SignatureHtml>
	1025	<IsVisibleForWeb>false</IsVisibleForWeb>
	1026	</TTicketComment_V1>
	1027	<TTicketComment_V1 xsi:type="TTicketComment_V1">
	1028	<ID>{59387FFD-B171-47C5-B735-041FA132CA39}</ID>
	1029	<TicketID>{59387FFD-B171-47C5-B735-041FA132CA39}</TicketID>
	1030	<Creator/>
	1031	<HtmlComment>HtmlComment</HtmlComment>
	1032	<PlainComment>PlainComment</PlainComment>
	1033	<CreationDate>1899-12-30T00:00:00.000Z</CreationDate>
	1034	<IsExternal>false</IsExternal>
	1035	<ExternalMail>ExternalMail</ExternalMail>
	1036	<ExternalRecepient>ExternalRecepient</ExternalRecepient>
	1037	<ExternalCC>ExternalCC</ExternalCC>
	1038	<IsPublic>false</IsPublic>
	1039	<PublicRecipient>PublicRecipient</PublicRecipient>
	1040	<PublicCC>PublicCC</PublicCC>
	1041	<PublicBCC>PublicBCC</PublicBCC>
	1042	<SignatureHtml>SignatureHtml</SignatureHtml>
	1043	<IsVisibleForWeb>false</IsVisibleForWeb>
	1044	</TTicketComment_V1>
	1045	</Comments>
	1046	<ResultCode>0</ResultCode>
	1047	<ResultMessage>ResultMessage</ResultMessage>
	1048	</TGetTicketCommentsResponse_V1>
	1049	</GetTicketComments>
	1050	</ACMP>
9.1	1051	</ICQL>}}}
6.1	1052	{{/apimacro}}
	1053
	1054	= GetTicketComment =
	1055
	1056	{{apimacro title="GetTicketComment_V1 Request"}}
9.1	1057	{{{<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/GetTicketCommentRequest_V1">
6.1	1058	<ACMP>
	1059	<GetTicketComment ActionType="Request" version="1">
9.1	1060	<TGetTicketCommentRequest_V1 xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
6.1	1061	<CommentId>{59387FFD-B171-47C5-B735-041FA132CA39}</CommentId>
	1062	<GetPlainText>false</GetPlainText>
	1063	</TGetTicketCommentRequest_V1>
	1064	</GetTicketComment>
	1065	</ACMP>
9.1	1066	</ICQL>}}}
6.1	1067	{{/apimacro}}
	1068
	1069	{{apimacro title="GetTicketComment_V1 Response"}}
9.1	1070	{{{<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/GetTicketCommentResponse_V1">
6.1	1071	<ACMP>
	1072	<GetTicketComment ActionType="Response" version="1">
9.1	1073	<TGetTicketCommentResponse_V1 xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
6.1	1074	<Comment xsi:type="TTicketComment_V2">
	1075	<ID>{59387FFD-B171-47C5-B735-041FA132CA39}</ID>
	1076	<TicketID>{59387FFD-B171-47C5-B735-041FA132CA39}</TicketID>
	1077	<Creator xsi:type="TContactInfo_V1">
	1078	<ID>{59387FFD-B171-47C5-B735-041FA132CA39}</ID>
	1079	<Name>Name</Name>
	1080	<FamilyName>FamilyName</FamilyName>
	1081	<FullName>FullName</FullName>
	1082	<Email>Email</Email>
	1083	<HasPhoneNumber>false</HasPhoneNumber>
	1084	<HasDeleteFlag>false</HasDeleteFlag>
	1085	<IsUser>false</IsUser>
	1086	</Creator>
	1087	<IsPlainText>true</IsPlainText>
	1088	<CommentText>CommentText</CommentText>
	1089	<CreationDate>1899-12-30T00:00:00.000Z</CreationDate>
	1090	<IsExternal>true</IsExternal>
	1091	<ExternalMail>ExternalMail</ExternalMail>
	1092	<ExternalRecepient>ExternalRecepient</ExternalRecepient>
	1093	<ExternalCC>ExternalCC</ExternalCC>
	1094	<IsPublic>true</IsPublic>
	1095	<PublicRecipient>PublicRecipient</PublicRecipient>
	1096	<PublicCC>PublicCC</PublicCC>
	1097	<PublicBCC>PublicBCC</PublicBCC>
	1098	<Signature>Signature</Signature>
	1099	<IsVisibleForWeb>true</IsVisibleForWeb>
	1100	</Comment>
	1101	<ResultCode>0</ResultCode>
	1102	<ResultMessage>ResultMessage</ResultMessage>
	1103	</TGetTicketCommentResponse_V1>
	1104	</GetTicketComment>
	1105	</ACMP>
9.1	1106	</ICQL>}}}
6.1	1107	{{/apimacro}}
	1108
	1109	{{apimacro title="GetTicketComment_V2 Request"}}
9.1	1110	{{{<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/GetTicketCommentRequest_V2">
6.1	1111	<ACMP>
	1112	<GetTicketComment ActionType="Request" version="2">
9.1	1113	<TGetTicketCommentRequest_V2 xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
6.1	1114	<CommentId>{59387FFD-B171-47C5-B735-041FA132CA39}</CommentId>
	1115	<GetPlainText>false</GetPlainText>
	1116	</TGetTicketCommentRequest_V2>
	1117	</GetTicketComment>
	1118	</ACMP>
9.1	1119	</ICQL>}}}
6.1	1120	{{/apimacro}}
	1121
	1122	{{apimacro title="GetTicketComment_V2 Response"}}
9.1	1123	{{{<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/GetTicketCommentResponse_V2">
6.1	1124	<ACMP>
	1125	<GetTicketComment ActionType="Response" version="2">
9.1	1126	<TGetTicketCommentResponse_V2 xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
6.1	1127	<Comment xsi:type="TTicketComment_V3">
	1128	<ID>{59387FFD-B171-47C5-B735-041FA132CA39}</ID>
	1129	<TicketID>{59387FFD-B171-47C5-B735-041FA132CA39}</TicketID>
	1130	<Creator xsi:type="TContactInfo_V1">
	1131	<ID>{59387FFD-B171-47C5-B735-041FA132CA39}</ID>
	1132	<Name>Name</Name>
	1133	<FamilyName>FamilyName</FamilyName>
	1134	<FullName>FullName</FullName>
	1135	<Email>Email</Email>
	1136	<HasPhoneNumber>false</HasPhoneNumber>
	1137	<HasDeleteFlag>false</HasDeleteFlag>
	1138	<IsUser>false</IsUser>
	1139	</Creator>
	1140	<IsPlainText>false</IsPlainText>
	1141	<CommentText>CommentText</CommentText>
	1142	<CreationDate>1899-12-30T00:00:00.000Z</CreationDate>
	1143	<IsExternal>false</IsExternal>
	1144	<ExternalMail>ExternalMail</ExternalMail>
	1145	<ExternalRecepient>ExternalRecepient</ExternalRecepient>
	1146	<ExternalCC>ExternalCC</ExternalCC>
	1147	<IsPublic>false</IsPublic>
	1148	<PublicRecipient>PublicRecipient</PublicRecipient>
	1149	<PublicCC>PublicCC</PublicCC>
	1150	<PublicBCC>PublicBCC</PublicBCC>
	1151	<Signature>Signature</Signature>
	1152	<IsVisibleForWeb>true</IsVisibleForWeb>
	1153	<AttachmentLinks>
	1154	<TTicketAttachment_V1 xsi:type="TTicketAttachment_V1">
	1155	<Id>{59387FFD-B171-47C5-B735-041FA132CA39}</Id>
	1156	<Name>Name</Name>
	1157	<DocumentId>{59387FFD-B171-47C5-B735-041FA132CA39}</DocumentId>
	1158	<ItemId>{59387FFD-B171-47C5-B735-041FA132CA39}</ItemId>
	1159	<ContentId>ContentId</ContentId>
	1160	<ItemKind>aiHDQuery</ItemKind>
	1161	<FileName>FileName</FileName>
	1162	<FileSize>0</FileSize>
	1163	<Description>Description</Description>
	1164	<LinkedOn>1899-12-30T00:00:00.000Z</LinkedOn>
	1165	<IsVisibleForWeb>false</IsVisibleForWeb>
	1166	</TTicketAttachment_V1>
	1167	<TTicketAttachment_V1 xsi:type="TTicketAttachment_V1">
	1168	<Id>{59387FFD-B171-47C5-B735-041FA132CA39}</Id>
	1169	<Name>Name</Name>
	1170	<DocumentId>{59387FFD-B171-47C5-B735-041FA132CA39}</DocumentId>
	1171	<ItemId>{59387FFD-B171-47C5-B735-041FA132CA39}</ItemId>
	1172	<ContentId>ContentId</ContentId>
	1173	<ItemKind>aiHDQuery</ItemKind>
	1174	<FileName>FileName</FileName>
	1175	<FileSize>0</FileSize>
	1176	<Description>Description</Description>
	1177	<LinkedOn>1899-12-30T00:00:00.000Z</LinkedOn>
	1178	<IsVisibleForWeb>false</IsVisibleForWeb>
	1179	</TTicketAttachment_V1>
	1180	</AttachmentLinks>
	1181	</Comment>
	1182	<ResultCode>0</ResultCode>
	1183	<ResultMessage>ResultMessage</ResultMessage>
	1184	</TGetTicketCommentResponse_V2>
	1185	</GetTicketComment>
	1186	</ACMP>
9.1	1187	</ICQL>}}}
6.1	1188	{{/apimacro}}
	1189
	1190	= SaveTicketComment =
	1191
	1192	Folgende Eigenschaften werden vom ACMP Server ignoriert:
	1193
	1194	* Creator
	1195	* CreationDate
	1196	* IsExternal
	1197	* ExternalMail
	1198	* ExternalRecipient
	1199	* ExternalCC
	1200	* Signature
	1201
	1202	{{apimacro title="SaveTicketComment_V1 Request"}}
9.1	1203	{{{<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/SaveTicketCommentRequest_V1">
6.1	1204	<ACMP>
	1205	<SaveTicketComment ActionType="Request" version="1">
9.1	1206	<TSaveTicketCommentRequest_V1 xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
6.1	1207	<Comment xsi:type="TTicketComment_V2">
	1208	<ID>{59387FFD-B171-47C5-B735-041FA132CA39}</ID>
	1209	<TicketID>{59387FFD-B171-47C5-B735-041FA132CA39}</TicketID>
	1210	<IsPlainText>false</IsPlainText>
9.1	1211	<! HTML Text or Plaintext >
6.1	1212	<CommentText>CommentText</CommentText>
	1213	<IsPublic>false</IsPublic>
	1214	<PublicRecipient>PublicRecipient</PublicRecipient>
	1215	<PublicCC>PublicCC</PublicCC>
	1216	<PublicBCC>PublicBCC</PublicBCC>
	1217	<IsVisibleForWeb>true</IsVisibleForWeb>
	1218	</Comment>
	1219	</TSaveTicketCommentRequest_V1>
	1220	</SaveTicketComment>
	1221	</ACMP>
9.1	1222	</ICQL>}}}
6.1	1223	{{/apimacro}}
	1224
	1225	{{apimacro title="SaveTicketComment_V1 Response"}}
9.1	1226	{{{<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/SaveTicketCommentResponse_V1">
6.1	1227	<ACMP>
	1228	<SaveTicketComment ActionType="Response" version="1">
9.1	1229	<TSaveTicketCommentResponse_V1 xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
6.1	1230	<ResultCode>0</ResultCode>
	1231	<ResultMessage>ResultMessage</ResultMessage>
	1232	</TSaveTicketCommentResponse_V1>
	1233	</SaveTicketComment>
	1234	</ACMP>
9.1	1235	</ICQL>}}}
6.1	1236	{{/apimacro}}
	1237
	1238	{{apimacro title="SaveTicketComment_V2 Request"}}
9.1	1239	{{{<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/SaveTicketCommentRequest_V1">
6.1	1240	<ACMP>
	1241	<SaveTicketComment ActionType="Request" version="2">
9.1	1242	<TSaveTicketCommentRequest_V2 xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
6.1	1243	<Comment xsi:type="TTicketComment_V3">
	1244	<ID>{59387FFD-B171-47C5-B735-041FA132CA39}</ID>
	1245	<TicketID>{59387FFD-B171-47C5-B735-041FA132CA39}</TicketID>
	1246	<IsPlainText>false</IsPlainText>
9.1	1247	<! HTML Text or Plaintext >
6.1	1248	<CommentText>CommentText</CommentText>
	1249	<IsPublic>false</IsPublic>
	1250	<PublicRecipient>PublicRecipient</PublicRecipient>
	1251	<PublicCC>PublicCC</PublicCC>
	1252	<PublicBCC>PublicBCC</PublicBCC>
	1253	<IsVisibleForWeb>true</IsVisibleForWeb>
	1254	<AttachmentLinks>
	1255	<TTicketAttachment_V1 xsi:type="TTicketAttachment_V1">
	1256	<Id>{59387FFD-B171-47C5-B735-041FA132CA39}</Id>
	1257	<DocumentId>{59387FFD-B171-47C5-B735-041FA132CA39}</DocumentId>
	1258	</TTicketAttachment_V1> <TTicketAttachment_V1 xsi:type="TTicketAttachment_V1">
	1259	<Id>{59387FFD-B171-47C5-B735-041FA132CA39}</Id>
	1260	<DocumentId>{59387FFD-B171-47C5-B735-041FA132CA39}</DocumentId>
	1261	</TTicketAttachment_V1>
	1262	</AttachmentLinks>
	1263	</Comment>
	1264	<WorkingTime xsi:type="TTicketWorkingTime_V1">
	1265	<ID>{59387FFD-B171-47C5-B735-041FA132CA39}</ID>
	1266	<StartDate>1899-12-30T00:00:00.000Z</StartDate>
	1267	<EndDate>1899-12-30T00:00:00.000Z</EndDate>
	1268	<Description>Description</Description>
	1269	<Executor xsi:type="TContactInfo_V1">
	1270	<ID>{59387FFD-B171-47C5-B735-041FA132CA39}</ID>
	1271	</Executor>
	1272	</WorkingTime>
	1273	</TSaveTicketCommentRequest_V2>
	1274	</SaveTicketComment>
	1275	</ACMP>
9.1	1276	</ICQL>}}}
6.1	1277	{{/apimacro}}
	1278
	1279	{{apimacro title="SaveTicketComment_V2 Response"}}
9.1	1280	{{{<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/SaveTicketCommentResponse_V2">
6.1	1281	<ACMP>
	1282	<SaveTicketComment ActionType="Response" version="2">
9.1	1283	<TSaveTicketCommentResponse_V2 xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
6.1	1284	<ResultCode>0</ResultCode>
	1285	<ResultMessage>ResultMessage</ResultMessage>
	1286	</TSaveTicketCommentResponse_V2>
	1287	</SaveTicketComment>
	1288	</ACMP>
9.1	1289	</ICQL>}}}
6.1	1290	{{/apimacro}}
	1291
	1292	= GetCommentListOfTicket =
	1293
	1294	{{apimacro title="GetCommentListOfTicket Request"}}
9.1	1295	{{{<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/GetCommentListOfTicketRequest_V1">
6.1	1296	<ACMP>
	1297	<GetCommentListOfTicket ActionType="Request" version="1">
9.1	1298	<TGetCommentListOfTicketRequest_V1 xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
6.1	1299	<TicketID>{59387FFD-B171-47C5-B735-041FA132CA39}</TicketID>
	1300	</TGetCommentListOfTicketRequest_V1>
	1301	</GetCommentListOfTicket>
	1302	</ACMP>
9.1	1303	</ICQL>}}}
6.1	1304	{{/apimacro}}
	1305
	1306	{{apimacro title="GetCommentListOfTicket Response"}}
9.1	1307	{{{<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/GetCommentListOfTicketResponse_V1">
6.1	1308	<ACMP>
	1309	<GetCommentListOfTicket ActionType="Response" version="1">
9.1	1310	<TGetCommentListOfTicketResponse_V1 xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
6.1	1311	<Comments>
	1312	<TTicketCommentInfo_V1 xsi:type="TTicketCommentInfo_V1">
	1313	<ID>{59387FFD-B171-47C5-B735-041FA132CA39}</ID>
	1314	<TicketID>{59387FFD-B171-47C5-B735-041FA132CA39}</TicketID>
	1315	<PreviewText>PreviewText</PreviewText>
	1316	<PreviewTextIsTruncated>false</PreviewTextIsTruncated>
	1317	<Creator xsi:type="TContactInfo_V1">
	1318	<ID>{59387FFD-B171-47C5-B735-041FA132CA39}</ID>
	1319	<Name>Name</Name>
	1320	<FamilyName>FamilyName</FamilyName>
	1321	<FullName>FullName</FullName>
	1322	<Email>Email</Email>
	1323	<HasPhoneNumber>false</HasPhoneNumber>
	1324	<HasDeleteFlag>false</HasDeleteFlag>
	1325	<IsUser>false</IsUser>
	1326	</Creator>
	1327	<CreationDate>1899-12-30T00:00:00.000Z</CreationDate>
	1328	<IsExternal>false</IsExternal>
	1329	<IsPublic>false</IsPublic>
	1330	<IsVisibleForWeb>false</IsVisibleForWeb>
	1331	</TTicketCommentInfo_V1>
	1332	<TTicketCommentInfo_V1 xsi:type="TTicketCommentInfo_V1">
	1333	<ID>{59387FFD-B171-47C5-B735-041FA132CA39}</ID>
	1334	<TicketID>{59387FFD-B171-47C5-B735-041FA132CA39}</TicketID>
	1335	<PreviewText>PreviewText</PreviewText>
	1336	<PreviewTextIsTruncated>false</PreviewTextIsTruncated>
	1337	<Creator xsi:type="TContactInfo_V1">
	1338	<ID>{59387FFD-B171-47C5-B735-041FA132CA39}</ID>
	1339	<Name>Name</Name>
	1340	<FamilyName>FamilyName</FamilyName>
	1341	<FullName>FullName</FullName>
	1342	<Email>Email</Email>
	1343	<HasPhoneNumber>false</HasPhoneNumber>
	1344	<HasDeleteFlag>false</HasDeleteFlag>
	1345	<IsUser>false</IsUser>
	1346	</Creator>
	1347	<CreationDate>1899-12-30T00:00:00.000Z</CreationDate>
	1348	<IsExternal>false</IsExternal>
	1349	<IsPublic>false</IsPublic>
	1350	<IsVisibleForWeb>false</IsVisibleForWeb>
	1351	</TTicketCommentInfo_V1>
	1352	</Comments>
	1353	<ResultCode>0</ResultCode>
	1354	<ResultMessage>ResultMessage</ResultMessage>
	1355	</TGetCommentListOfTicketResponse_V1>
	1356	</GetCommentListOfTicket>
	1357	</ACMP>
9.1	1358	</ICQL>}}}
6.1	1359	{{/apimacro}}
	1360
	1361	= GetTicketCategoryList =
	1362
7.1	1363	{{apimacro title="GetTicketCategory Request"}}
9.1	1364	{{{<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/GetTicketCategoryListRequest_V1">
7.1	1365	<ACMP>
	1366	<GetTicketCategoryList ActionType="Request" version="1">
	1367	<TGetTicketCategoryListRequest_V1/>
	1368	</GetTicketCategoryList>
	1369	</ACMP>
9.1	1370	</ICQL>}}}
7.1	1371	{{/apimacro}}
	1372
	1373	{{apimacro title="GetTicketCategory Response"}}
9.1	1374	{{{<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/GetTicketCategoryListResponse_V1">
7.1	1375	<ACMP>
	1376	<GetTicketCategoryList ActionType="Response" version="1">
9.1	1377	<TGetTicketCategoryListResponse_V1 xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
7.1	1378	<Categories>
	1379	<TTicketCategory_V1 xsi:type="TTicketCategory_V1">
	1380	<ID>{59387FFD-B171-47C5-B735-041FA132CA39}</ID>
	1381	<ParentID>{59387FFD-B171-47C5-B735-041FA132CA39}</ParentID>
	1382	<Caption_EN>Caption_EN</Caption_EN>
	1383	<Caption_DE>Caption_DE</Caption_DE>
	1384	</TTicketCategory_V1>
	1385	<TTicketCategory_V1 xsi:type="TTicketCategory_V1">
	1386	<ID>{59387FFD-B171-47C5-B735-041FA132CA39}</ID>
	1387	<ParentID>{59387FFD-B171-47C5-B735-041FA132CA39}</ParentID>
	1388	<Caption_EN>Caption_EN</Caption_EN>
	1389	<Caption_DE>Caption_DE</Caption_DE>
	1390	</TTicketCategory_V1>
	1391	</Categories>
	1392	<ResultCode>0</ResultCode>
	1393	<ResultMessage>ResultMessage</ResultMessage>
	1394	</TGetTicketCategoryListResponse_V1>
	1395	</GetTicketCategoryList>
	1396	</ACMP>
9.1	1397	</ICQL>}}}
7.1	1398	{{/apimacro}}
	1399
	1400	= GetTicketResolutionList =
	1401
	1402	{{apimacro title="GetTicketResolutionList Request"}}
9.1	1403	{{{<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/GetTicketResolutionListRequest_V1">
7.1	1404	<ACMP>
	1405	<GetTicketResolutionList ActionType="Request" version="1">
	1406	<TGetTicketResolutionListRequest_V1/>
	1407	</GetTicketResolutionList>
	1408	</ACMP>
9.1	1409	</ICQL>}}}
7.1	1410	{{/apimacro}}
	1411
	1412	{{apimacro title="GetTicketResolutionList Response"}}
9.1	1413	{{{<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/GetTicketResolutionListResponse_V1">
7.1	1414	<ACMP>
	1415	<GetTicketResolutionList ActionType="Response" version="1">
9.1	1416	<TGetTicketResolutionListResponse_V1 xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
7.1	1417	<Resolutions>
	1418	<TTicketResolution_V1 xsi:type="TTicketResolution_V1">
	1419	<ID>{59387FFD-B171-47C5-B735-041FA132CA39}</ID>
	1420	<Quantifier>0</Quantifier>
	1421	<Caption_EN>Caption_EN</Caption_EN>
	1422	<Caption_DE>Caption_DE</Caption_DE>
	1423	<IsDeleted>false</IsDeleted>
	1424	<IsDefaultResolution>false</IsDefaultResolution>
	1425	</TTicketResolution_V1>
	1426	<TTicketResolution_V1 xsi:type="TTicketResolution_V1">
	1427	<ID>{59387FFD-B171-47C5-B735-041FA132CA39}</ID>
	1428	<Quantifier>0</Quantifier>
	1429	<Caption_EN>Caption_EN</Caption_EN>
	1430	<Caption_DE>Caption_DE</Caption_DE>
	1431	<IsDeleted>false</IsDeleted>
	1432	<IsDefaultResolution>false</IsDefaultResolution>
	1433	</TTicketResolution_V1>
	1434	</Resolutions>
	1435	<ResultCode>0</ResultCode>
	1436	<ResultMessage>ResultMessage</ResultMessage>
	1437	</TGetTicketResolutionListResponse_V1>
	1438	</GetTicketResolutionList>
	1439	</ACMP>
9.1	1440	</ICQL>}}}
7.1	1441	{{/apimacro}}
	1442
	1443	= GetTicketListByQuery =
	1444
	1445	{{apimacro title="GetTicketListByQuery Request"}}
9.1	1446	{{{<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/GetTicketListByQueryRequest_V1">
7.1	1447	<ACMP>
	1448	<GetTicketListByQuery ActionType="Request" version="1">
9.1	1449	<TGetTicketListByQueryRequest_V1 xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
7.1	1450	<QueryId>{59387FFD-B171-47C5-B735-041FA132CA39}</QueryId>
	1451	</TGetTicketListByQueryRequest_V1>
	1452	</GetTicketListByQuery>
	1453	</ACMP>
9.1	1454	</ICQL>}}}
7.1	1455	{{/apimacro}}
	1456
	1457	{{apimacro title="GetTicketListByQuery Response"}}
9.1	1458	{{{<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/GetTicketListByQueryResponse_V1">
7.1	1459	<ACMP>
	1460	<GetTicketListByQuery ActionType="Response" version="1">
9.1	1461	<TGetTicketListByQueryResponse_V1 xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
7.1	1462	<TicketList>
	1463	<TTicketInfo_V1 xsi:type="TTicketInfo_V1">
	1464	<Id>{59387FFD-B171-47C5-B735-041FA132CA39}</Id>
	1465	<IntTicketId>0</IntTicketId>
	1466	<Title>Title</Title>
	1467	<State xsi:type="TTicketState_V1">
	1468	<Id>{59387FFD-B171-47C5-B735-041FA132CA39}</Id>
	1469	<Caption_de>Caption_de</Caption_de>
	1470	<Caption_en>Caption_en</Caption_en>
	1471	<StateOrder>0</StateOrder>
	1472	</State>
	1473	<ReadState>trsNew</ReadState>
	1474	<EscalationLevel>0</EscalationLevel>
	1475	<Reminder>1899-12-30T00:00:00.000Z</Reminder>
	1476	<Assignee xsi:type="TContactInfo_V1">
	1477	<ID>{59387FFD-B171-47C5-B735-041FA132CA39}</ID>
	1478	<Name>Name</Name>
	1479	<FamilyName>FamilyName</FamilyName>
	1480	<FullName>FullName</FullName>
	1481	<Email>Email</Email>
	1482	<HasPhoneNumber>false</HasPhoneNumber>
	1483	<HasDeleteFlag>false</HasDeleteFlag>
	1484	<IsUser>false</IsUser>
	1485	</Assignee>
	1486	<Contact xsi:type="TContactInfo_V1">
	1487	<ID>{59387FFD-B171-47C5-B735-041FA132CA39}</ID>
	1488	<Name>Name</Name>
	1489	<FamilyName>FamilyName</FamilyName>
	1490	<FullName>FullName</FullName>
	1491	<Email>Email</Email>
	1492	<HasPhoneNumber>false</HasPhoneNumber>
	1493	<HasDeleteFlag>false</HasDeleteFlag>
	1494	<IsUser>false</IsUser>
	1495	</Contact>
	1496	<LastModified>1899-12-30T00:00:00.000Z</LastModified>
	1497	</TTicketInfo_V1>
	1498	<TTicketInfo_V1 xsi:type="TTicketInfo_V1">
	1499	<Id>{59387FFD-B171-47C5-B735-041FA132CA39}</Id>
	1500	<IntTicketId>0</IntTicketId>
	1501	<Title>Title</Title>
	1502	<State xsi:type="TTicketState_V1">
	1503	<Id>{59387FFD-B171-47C5-B735-041FA132CA39}</Id>
	1504	<Caption_de>Caption_de</Caption_de>
	1505	<Caption_en>Caption_en</Caption_en>
	1506	<StateOrder>0</StateOrder>
	1507	</State>
	1508	<ReadState>trsNew</ReadState>
	1509	<EscalationLevel>0</EscalationLevel>
	1510	<Reminder>1899-12-30T00:00:00.000Z</Reminder>
	1511	<Assignee xsi:type="TContactInfo_V1">
	1512	<ID>{59387FFD-B171-47C5-B735-041FA132CA39}</ID>
	1513	<Name>Name</Name>
	1514	<FamilyName>FamilyName</FamilyName>
	1515	<FullName>FullName</FullName>
	1516	<Email>Email</Email>
	1517	<HasPhoneNumber>false</HasPhoneNumber>
	1518	<HasDeleteFlag>false</HasDeleteFlag>
	1519	<IsUser>false</IsUser>
	1520	</Assignee>
	1521	<Contact xsi:type="TContactInfo_V1">
	1522	<ID>{59387FFD-B171-47C5-B735-041FA132CA39}</ID>
	1523	<Name>Name</Name>
	1524	<FamilyName>FamilyName</FamilyName>
	1525	<FullName>FullName</FullName>
	1526	<Email>Email</Email>
	1527	<HasPhoneNumber>false</HasPhoneNumber>
	1528	<HasDeleteFlag>false</HasDeleteFlag>
	1529	<IsUser>false</IsUser>
	1530	</Contact>
	1531	<LastModified>1899-12-30T00:00:00.000Z</LastModified>
	1532	</TTicketInfo_V1>
	1533	</TicketList>
	1534	<ResultCode>0</ResultCode>
	1535	<ResultMessage>ResultMessage</ResultMessage>
	1536	</TGetTicketListByQueryResponse_V1>
	1537	</GetTicketListByQuery>
	1538	</ACMP>
9.1	1539	</ICQL>}}}
7.1	1540	{{/apimacro}}
	1541
	1542	{{apimacro title="GetTicketListByQuery Request V2"}}
9.1	1543	{{{<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/GetTicketListByQueryRequest_V2">
7.1	1544	<ACMP>
	1545	<GetTicketListByQuery ActionType="Request" version="2">
9.1	1546	<TGetTicketListByQueryRequest_V2 xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
7.1	1547	<QueryId>{59387FFD-B171-47C5-B735-041FA132CA39}</QueryId>
	1548	</TGetTicketListByQueryRequest_V2>
	1549	</GetTicketListByQuery>
	1550	</ACMP>
9.1	1551	</ICQL>}}}
7.1	1552	{{/apimacro}}
	1553
	1554	{{apimacro title="GetTicketListByQuery Response V2"}}
9.1	1555	{{{<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/GetTicketListByQueryResponse_V2">
7.1	1556	<ACMP>
	1557	<GetTicketListByQuery ActionType="Response" version="2">
9.1	1558	<TGetTicketListByQueryResponse_V2 xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
7.1	1559	<TicketList>
	1560	<TTicketInfo_V2 xsi:type="TTicketInfo_V2">
	1561	<Id>{59387FFD-B171-47C5-B735-041FA132CA39}</Id>
	1562	<IntTicketId>0</IntTicketId>
	1563	<Title>Title</Title>
	1564	<StateId>{59387FFD-B171-47C5-B735-041FA132CA39}</StateId>
	1565	<ReadState>trsNew</ReadState>
	1566	<EscalationId>{59387FFD-B171-47C5-B735-041FA132CA39}</EscalationId>
	1567	<EscalationLevel>0</EscalationLevel>
	1568	<Reminder>1899-12-30T00:00:00.000Z</Reminder>
	1569	<Assignee xsi:type="TAssigneeInfo_V1">
	1570	<Id>{59387FFD-B171-47C5-B735-041FA132CA39}</Id>
	1571	<Name>Name</Name>
	1572	<AssigneeIsGroup>false</AssigneeIsGroup>
	1573	<Roles/>
	1574	</Assignee>
	1575	<Contact xsi:type="TContactInfo_V1">
	1576	<ID>{59387FFD-B171-47C5-B735-041FA132CA39}</ID>
	1577	<Name>Name</Name>
	1578	<FamilyName>FamilyName</FamilyName>
	1579	<FullName>FullName</FullName>
	1580	<Email>Email</Email>
	1581	<HasPhoneNumber>false</HasPhoneNumber>
	1582	<HasDeleteFlag>false</HasDeleteFlag>
	1583	<IsUser>false</IsUser>
	1584	</Contact>
	1585	<LastModified>1899-12-30T00:00:00.000Z</LastModified>
	1586	</TTicketInfo_V2>
	1587	<TTicketInfo_V2 xsi:type="TTicketInfo_V2">
	1588	<Id>{59387FFD-B171-47C5-B735-041FA132CA39}</Id>
	1589	<IntTicketId>0</IntTicketId>
	1590	<Title>Title</Title>
	1591	<StateId>{59387FFD-B171-47C5-B735-041FA132CA39}</StateId>
	1592	<ReadState>trsNew</ReadState>
	1593	<EscalationId>{59387FFD-B171-47C5-B735-041FA132CA39}</EscalationId>
	1594	<EscalationLevel>0</EscalationLevel>
	1595	<Reminder>1899-12-30T00:00:00.000Z</Reminder>
	1596	<Assignee xsi:type="TAssigneeInfo_V1">
	1597	<Id>{59387FFD-B171-47C5-B735-041FA132CA39}</Id>
	1598	<Name>Name</Name>
	1599	<AssigneeIsGroup>false</AssigneeIsGroup>
	1600	<Roles/>
	1601	</Assignee>
	1602	<Contact xsi:type="TContactInfo_V1">
	1603	<ID>{59387FFD-B171-47C5-B735-041FA132CA39}</ID>
	1604	<Name>Name</Name>
	1605	<FamilyName>FamilyName</FamilyName>
	1606	<FullName>FullName</FullName>
	1607	<Email>Email</Email>
	1608	<HasPhoneNumber>false</HasPhoneNumber>
	1609	<HasDeleteFlag>false</HasDeleteFlag>
	1610	<IsUser>false</IsUser>
	1611	</Contact>
	1612	<LastModified>1899-12-30T00:00:00.000Z</LastModified>
	1613	</TTicketInfo_V2>
	1614	</TicketList>
	1615	<ResultCode>0</ResultCode>
	1616	<ResultMessage>ResultMessage</ResultMessage>
	1617	</TGetTicketListByQueryResponse_V2>
	1618	</GetTicketListByQuery>
	1619	</ACMP>
9.1	1620	</ICQL>}}}
7.1	1621	{{/apimacro}}
	1622
	1623	= GetTicketList =
	1624
	1625	{{apimacro title="GetTicketList Request"}}
9.1	1626	{{{<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/GetTicketListRequest_V1">
7.1	1627	<ACMP>
	1628	<GetTicketList ActionType="Request" version="1">
9.1	1629	<TGetTicketListRequest_V1 xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
	1630	<! Filtert folgende Felder: Title, IntTicketID, Contact Name, Assignee Name, Keywords >
7.1	1631	<FilterText>FilterText</FilterText>
	1632	<StateId>{59387FFD-B171-47C5-B735-041FA132CA39}</StateId>
	1633	<ResolutionId>{59387FFD-B171-47C5-B735-041FA132CA39}</ResolutionId>
	1634	<PriorityId>{59387FFD-B171-47C5-B735-041FA132CA39}</PriorityId>
	1635	<CategoryId>{59387FFD-B171-47C5-B735-041FA132CA39}</CategoryId>
	1636	<ImpactId>{59387FFD-B171-47C5-B735-041FA132CA39}</ImpactId>
	1637	<ContactId>{59387FFD-B171-47C5-B735-041FA132CA39}</ContactId>
	1638	<AssigneeId>{59387FFD-B171-47C5-B735-041FA132CA39}</AssigneeId>
	1639	</TGetTicketListRequest_V1>
	1640	</GetTicketList>
	1641	</ACMP>
9.1	1642	</ICQL>}}}
7.1	1643	{{/apimacro}}
	1644
	1645	{{apimacro title="GetTicketList Response"}}
9.1	1646	{{{<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/GetTicketListResponse_V1">
7.1	1647	<ACMP>
	1648	<GetTicketList ActionType="Response" version="1">
9.1	1649	<TGetTicketListResponse_V1 xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
7.1	1650	<Tickets>
	1651	<TTicketInfo_V2 xsi:type="TTicketInfo_V2">
	1652	<Id>{59387FFD-B171-47C5-B735-041FA132CA39}</Id>
	1653	<IntTicketId>0</IntTicketId>
	1654	<Title>Title</Title>
	1655	<StateId>{59387FFD-B171-47C5-B735-041FA132CA39}</StateId>
	1656	<ReadState>trsNew</ReadState>
	1657	<EscalationId>{59387FFD-B171-47C5-B735-041FA132CA39}</EscalationId>
	1658	<EscalationLevel>0</EscalationLevel>
	1659	<Reminder>1899-12-30T00:00:00.000Z</Reminder>
	1660	<Assignee xsi:type="TAssigneeInfo_V1">
	1661	<Id>{59387FFD-B171-47C5-B735-041FA132CA39}</Id>
	1662	<Name>Name</Name>
	1663	<AssigneeIsGroup>false</AssigneeIsGroup>
	1664	<Roles/>
	1665	</Assignee>
	1666	<Contact xsi:type="TContactInfo_V1">
	1667	<ID>{59387FFD-B171-47C5-B735-041FA132CA39}</ID>
	1668	<Name>Name</Name>
	1669	<FamilyName>FamilyName</FamilyName>
	1670	<FullName>FullName</FullName>
	1671	<Email>Email</Email>
	1672	<HasPhoneNumber>false</HasPhoneNumber>
	1673	<HasDeleteFlag>false</HasDeleteFlag>
	1674	<IsUser>false</IsUser>
	1675	</Contact>
	1676	<LastModified>1899-12-30T00:00:00.000Z</LastModified>
	1677	</TTicketInfo_V2>
	1678	<TTicketInfo_V2 xsi:type="TTicketInfo_V2">
	1679	<Id>{59387FFD-B171-47C5-B735-041FA132CA39}</Id>
	1680	<IntTicketId>0</IntTicketId>
	1681	<Title>Title</Title>
	1682	<StateId>{59387FFD-B171-47C5-B735-041FA132CA39}</StateId>
	1683	<ReadState>trsNew</ReadState>
	1684	<EscalationId>{59387FFD-B171-47C5-B735-041FA132CA39}</EscalationId>
	1685	<EscalationLevel>0</EscalationLevel>
	1686	<Reminder>1899-12-30T00:00:00.000Z</Reminder>
	1687	<Assignee xsi:type="TAssigneeInfo_V1">
	1688	<Id>{59387FFD-B171-47C5-B735-041FA132CA39}</Id>
	1689	<Name>Name</Name>
	1690	<AssigneeIsGroup>false</AssigneeIsGroup>
	1691	<Roles/>
	1692	</Assignee>
	1693	<Contact xsi:type="TContactInfo_V1">
	1694	<ID>{59387FFD-B171-47C5-B735-041FA132CA39}</ID>
	1695	<Name>Name</Name>
	1696	<FamilyName>FamilyName</FamilyName>
	1697	<FullName>FullName</FullName>
	1698	<Email>Email</Email>
	1699	<HasPhoneNumber>false</HasPhoneNumber>
	1700	<HasDeleteFlag>false</HasDeleteFlag>
	1701	<IsUser>false</IsUser>
	1702	</Contact>
	1703	<LastModified>1899-12-30T00:00:00.000Z</LastModified>
	1704	</TTicketInfo_V2>
	1705	</Tickets>
	1706	<Version>Version</Version>
	1707	<ResultCode>0</ResultCode>
	1708	<ResultMessage>ResultMessage</ResultMessage>
	1709	</TGetTicketListResponse_V1>
	1710	</GetTicketList>
	1711	</ACMP>
9.1	1712	</ICQL>}}}
7.1	1713	{{/apimacro}}
	1714
	1715	= GetTicketListOfAsset =
	1716
	1717	{{apimacro title="GetTicketListOfAsset Request"}}
9.1	1718	{{{<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/GetTicketListOfAssetRequest_V1">
7.1	1719	<ACMP>
	1720	<GetTicketListOfAsset ActionType="Request" version="1">
9.1	1721	<TGetTicketListOfAssetRequest_V1 xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
7.1	1722	<Id>{59387FFD-B171-47C5-B735-041FA132CA39}</Id>
	1723	</TGetTicketListOfAssetRequest_V1>
	1724	</GetTicketListOfAsset>
	1725	</ACMP>
9.1	1726	</ICQL>}}}
7.1	1727	{{/apimacro}}
	1728
	1729	{{apimacro title="GetTicketListOfAsset Response"}}
9.1	1730	{{{<?xml version="1.0" encoding="utf-8"?>
	1731	<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/GetTicketListOfAssetResponse_V1">
7.1	1732	<ACMP>
	1733	<GetTicketListOfAsset ActionType="Response" version="1">
9.1	1734	<TGetTicketListOfAssetResponse_V1 xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
7.1	1735	<Tickets>
	1736	<TTicketInfo_V2 xsi:type="TTicketInfo_V2">
	1737	<Id>{59387FFD-B171-47C5-B735-041FA132CA39}</Id>
	1738	<IntTicketId>0</IntTicketId>
	1739	<Title>Title</Title>
	1740	<StateId>{59387FFD-B171-47C5-B735-041FA132CA39}</StateId>
	1741	<ReadState>trsNew</ReadState>
	1742	<EscalationId>{59387FFD-B171-47C5-B735-041FA132CA39}</EscalationId>
	1743	<EscalationLevel>0</EscalationLevel>
	1744	<Reminder>1899-12-30T00:00:00.000Z</Reminder>
	1745	<Assignee xsi:type="TAssigneeInfo_V1">
	1746	<Id>{59387FFD-B171-47C5-B735-041FA132CA39}</Id>
	1747	<Name>Name</Name>
	1748	<AssigneeIsGroup>false</AssigneeIsGroup>
	1749	<Roles/>
	1750	</Assignee>
	1751	<Contact xsi:type="TContactInfo_V1">
	1752	<ID>{59387FFD-B171-47C5-B735-041FA132CA39}</ID>
	1753	<Name>Name</Name>
	1754	<FamilyName>FamilyName</FamilyName>
	1755	<FullName>FullName</FullName>
	1756	<Email>Email</Email>
	1757	<HasPhoneNumber>false</HasPhoneNumber>
	1758	<HasDeleteFlag>false</HasDeleteFlag>
	1759	<IsUser>false</IsUser>
	1760	</Contact>
	1761	<LastModified>1899-12-30T00:00:00.000Z</LastModified>
	1762	</TTicketInfo_V2>
	1763	<TTicketInfo_V2 xsi:type="TTicketInfo_V2">
	1764	<Id>{59387FFD-B171-47C5-B735-041FA132CA39}</Id>
	1765	<IntTicketId>0</IntTicketId>
	1766	<Title>Title</Title>
	1767	<StateId>{59387FFD-B171-47C5-B735-041FA132CA39}</StateId>
	1768	<ReadState>trsNew</ReadState>
	1769	<EscalationId>{59387FFD-B171-47C5-B735-041FA132CA39}</EscalationId>
	1770	<EscalationLevel>0</EscalationLevel>
	1771	<Reminder>1899-12-30T00:00:00.000Z</Reminder>
	1772	<Assignee xsi:type="TAssigneeInfo_V1">
	1773	<Id>{59387FFD-B171-47C5-B735-041FA132CA39}</Id>
	1774	<Name>Name</Name>
	1775	<AssigneeIsGroup>false</AssigneeIsGroup>
	1776	<Roles/>
	1777	</Assignee>
	1778	<Contact xsi:type="TContactInfo_V1">
	1779	<ID>{59387FFD-B171-47C5-B735-041FA132CA39}</ID>
	1780	<Name>Name</Name>
	1781	<FamilyName>FamilyName</FamilyName>
	1782	<FullName>FullName</FullName>
	1783	<Email>Email</Email>
	1784	<HasPhoneNumber>false</HasPhoneNumber>
	1785	<HasDeleteFlag>false</HasDeleteFlag>
	1786	<IsUser>false</IsUser>
	1787	</Contact>
	1788	<LastModified>1899-12-30T00:00:00.000Z</LastModified>
	1789	</TTicketInfo_V2>
	1790	</Tickets>
	1791	<ResultCode>0</ResultCode>
	1792	<ResultMessage>ResultMessage</ResultMessage>
	1793	</TGetTicketListOfAssetResponse_V1>
	1794	</GetTicketListOfAsset>
	1795	</ACMP>
9.1	1796	</ICQL>}}}
7.1	1797	{{/apimacro}}
	1798
	1799	= GetLinkedTicketsOfTicket =
	1800
	1801	{{apimacro title="GetLinkedTicketsOfTicket Request"}}
9.1	1802	{{{<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/GetLinkedTicketsOfTicketRequest_V1">
7.1	1803	<ACMP>
	1804	<GetLinkedTicketsOfTicket ActionType="Request" version="1">
9.1	1805	<TGetLinkedTicketsOfTicketRequest_V1 xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
7.1	1806	<TicketId>{59387FFD-B171-47C5-B735-041FA132CA39}</TicketId>
	1807	</TGetLinkedTicketsOfTicketRequest_V1>
	1808	</GetLinkedTicketsOfTicket>
	1809	</ACMP>
9.1	1810	</ICQL>}}}
7.1	1811	{{/apimacro}}
	1812
	1813	{{apimacro title="GetLinkedTicketsOfTicket Response"}}
9.1	1814	{{{<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/GetLinkedTicketsOfTicketResponse_V1">
7.1	1815	<ACMP>
	1816	<GetLinkedTicketsOfTicket ActionType="Response" version="1">
9.1	1817	<TGetLinkedTicketsOfTicketResponse_V1 xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
7.1	1818	<Tickets>
	1819	<TTicketInfo_V2 xsi:type="TTicketInfo_V2">
	1820	<Id>{59387FFD-B171-47C5-B735-041FA132CA39}</Id>
	1821	<IntTicketId>0</IntTicketId>
	1822	<Title>Title</Title>
	1823	<StateId>{59387FFD-B171-47C5-B735-041FA132CA39}</StateId>
	1824	<ReadState>trsNew</ReadState>
	1825	<EscalationId>{59387FFD-B171-47C5-B735-041FA132CA39}</EscalationId>
	1826	<EscalationLevel>0</EscalationLevel>
	1827	<Reminder>1899-12-30T00:00:00.000Z</Reminder>
	1828	<Assignee xsi:type="TAssigneeInfo_V1">
	1829	<Id>{59387FFD-B171-47C5-B735-041FA132CA39}</Id>
	1830	<Name>Name</Name>
	1831	<AssigneeIsGroup>false</AssigneeIsGroup>
	1832	<Roles/>
	1833	</Assignee>
	1834	<Contact xsi:type="TContactInfo_V1">
	1835	<ID>{59387FFD-B171-47C5-B735-041FA132CA39}</ID>
	1836	<Name>Name</Name>
	1837	<FamilyName>FamilyName</FamilyName>
	1838	<FullName>FullName</FullName>
	1839	<Email>Email</Email>
	1840	<HasPhoneNumber>false</HasPhoneNumber>
	1841	<HasDeleteFlag>false</HasDeleteFlag>
	1842	<IsUser>false</IsUser>
	1843	</Contact>
	1844	<LastModified>1899-12-30T00:00:00.000Z</LastModified>
	1845	</TTicketInfo_V2>
	1846	<TTicketInfo_V2 xsi:type="TTicketInfo_V2">
	1847	<Id>{59387FFD-B171-47C5-B735-041FA132CA39}</Id>
	1848	<IntTicketId>0</IntTicketId>
	1849	<Title>Title</Title>
	1850	<StateId>{59387FFD-B171-47C5-B735-041FA132CA39}</StateId>
	1851	<ReadState>trsNew</ReadState>
	1852	<EscalationId>{59387FFD-B171-47C5-B735-041FA132CA39}</EscalationId>
	1853	<EscalationLevel>0</EscalationLevel>
	1854	<Reminder>1899-12-30T00:00:00.000Z</Reminder>
	1855	<Assignee xsi:type="TAssigneeInfo_V1">
	1856	<Id>{59387FFD-B171-47C5-B735-041FA132CA39}</Id>
	1857	<Name>Name</Name>
	1858	<AssigneeIsGroup>false</AssigneeIsGroup>
	1859	<Roles/>
	1860	</Assignee>
	1861	<Contact xsi:type="TContactInfo_V1">
	1862	<ID>{59387FFD-B171-47C5-B735-041FA132CA39}</ID>
	1863	<Name>Name</Name>
	1864	<FamilyName>FamilyName</FamilyName>
	1865	<FullName>FullName</FullName>
	1866	<Email>Email</Email>
	1867	<HasPhoneNumber>false</HasPhoneNumber>
	1868	<HasDeleteFlag>false</HasDeleteFlag>
	1869	<IsUser>false</IsUser>
	1870	</Contact>
	1871	<LastModified>1899-12-30T00:00:00.000Z</LastModified>
	1872	</TTicketInfo_V2>
	1873	</Tickets>
	1874	<ResultCode>0</ResultCode>
	1875	<ResultMessage>ResultMessage</ResultMessage>
	1876	</TGetLinkedTicketsOfTicketResponse_V1>
	1877	</GetLinkedTicketsOfTicket>
	1878	</ACMP>
9.1	1879	</ICQL>}}}
7.1	1880	{{/apimacro}}
	1881
	1882	= GetHelpdeskSettings =
	1883
	1884	{{apimacro title="GetHelpdeskSettings Request"}}
9.1	1885	{{{<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/GetHelpdeskSettingsRequest_V1">
7.1	1886	<ACMP>
	1887	<GetHelpdeskSettings ActionType="Request" version="1">
	1888	<TGetHelpdeskSettingsRequest_V1/>
	1889	</GetHelpdeskSettings>
	1890	</ACMP>
9.1	1891	</ICQL>}}}
7.1	1892	{{/apimacro}}
	1893
	1894	{{apimacro title="GetHelpdeskSettings Response"}}
9.1	1895	{{{<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/GetHelpdeskSettingsResponse_V1">
7.1	1896	<ACMP>
	1897	<GetHelpdeskSettings ActionType="Response" version="1">
9.1	1898	<TGetHelpdeskSettingsResponse_V1 xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
7.1	1899	<HelpdeskSettings xsi:type="THelpdeskSettings_V1">
	1900	<Categories>
	1901	<TTicketCategory_V1 xsi:type="TTicketCategory_V1">
	1902	<ID>{59387FFD-B171-47C5-B735-041FA132CA39}</ID>
	1903	<ParentID>{59387FFD-B171-47C5-B735-041FA132CA39}</ParentID>
	1904	<Caption_EN>Caption_EN</Caption_EN>
	1905	<Caption_DE>Caption_DE</Caption_DE>
	1906	</TTicketCategory_V1>
	1907	<TTicketCategory_V1 xsi:type="TTicketCategory_V1">
	1908	<ID>{59387FFD-B171-47C5-B735-041FA132CA39}</ID>
	1909	<ParentID>{59387FFD-B171-47C5-B735-041FA132CA39}</ParentID>
	1910	<Caption_EN>Caption_EN</Caption_EN>
	1911	<Caption_DE>Caption_DE</Caption_DE>
	1912	</TTicketCategory_V1>
	1913	</Categories>
	1914	<Impacts>
	1915	<TTicketImpact_V1 xsi:type="TTicketImpact_V1">
	1916	<Id>{59387FFD-B171-47C5-B735-041FA132CA39}</Id>
	1917	<Caption_DE>Caption_DE</Caption_DE>
	1918	<Caption_EN>Caption_EN</Caption_EN>
	1919	</TTicketImpact_V1>
	1920	<TTicketImpact_V1 xsi:type="TTicketImpact_V1">
	1921	<Id>{59387FFD-B171-47C5-B735-041FA132CA39}</Id>
	1922	<Caption_DE>Caption_DE</Caption_DE>
	1923	<Caption_EN>Caption_EN</Caption_EN>
	1924	</TTicketImpact_V1>
	1925	</Impacts>
	1926	<States>
	1927	<TTicketState_V1 xsi:type="TTicketState_V1">
	1928	<Id>{59387FFD-B171-47C5-B735-041FA132CA39}</Id>
	1929	<Caption_de>Caption_de</Caption_de>
	1930	<Caption_en>Caption_en</Caption_en>
	1931	<StateOrder>0</StateOrder>
	1932	</TTicketState_V1>
	1933	<TTicketState_V1 xsi:type="TTicketState_V1">
	1934	<Id>{59387FFD-B171-47C5-B735-041FA132CA39}</Id>
	1935	<Caption_de>Caption_de</Caption_de>
	1936	<Caption_en>Caption_en</Caption_en>
	1937	<StateOrder>0</StateOrder>
	1938	</TTicketState_V1>
	1939	</States>
	1940	<EnableResolution>false</EnableResolution>
	1941	<Resolutions>
	1942	<TTicketResolution_V1 xsi:type="TTicketResolution_V1">
	1943	<ID>{59387FFD-B171-47C5-B735-041FA132CA39}</ID>
	1944	<Quantifier>0</Quantifier>
	1945	<Caption_EN>Caption_EN</Caption_EN>
	1946	<Caption_DE>Caption_DE</Caption_DE>
	1947	<IsDeleted>false</IsDeleted>
	1948	<IsDefaultResolution>false</IsDefaultResolution>
	1949	</TTicketResolution_V1>
	1950	<TTicketResolution_V1 xsi:type="TTicketResolution_V1">
	1951	<ID>{59387FFD-B171-47C5-B735-041FA132CA39}</ID>
	1952	<Quantifier>0</Quantifier>
	1953	<Caption_EN>Caption_EN</Caption_EN>
	1954	<Caption_DE>Caption_DE</Caption_DE>
	1955	<IsDeleted>false</IsDeleted>
	1956	<IsDefaultResolution>false</IsDefaultResolution>
	1957	</TTicketResolution_V1>
	1958	</Resolutions>
	1959	<Priorities>
	1960	<TTicketPriority_V1 xsi:type="TTicketPriority_V1">
	1961	<Priority>0</Priority>
	1962	<Caption_DE>Caption_DE</Caption_DE>
	1963	<Caption_EN>Caption_EN</Caption_EN>
	1964	</TTicketPriority_V1>
	1965	<TTicketPriority_V1 xsi:type="TTicketPriority_V1">
	1966	<Priority>0</Priority>
	1967	<Caption_DE>Caption_DE</Caption_DE>
	1968	<Caption_EN>Caption_EN</Caption_EN>
	1969	</TTicketPriority_V1>
	1970	</Priorities>
	1971	<MaxAttachmentSize>0</MaxAttachmentSize>
	1972	<NeedCommentToClose>false</NeedCommentToClose>
	1973	<TextModules>
	1974	<TTicketTextModule_V1 xsi:type="TTicketTextModule_V1">
	1975	<Id>{59387FFD-B171-47C5-B735-041FA132CA39}</Id>
	1976	<Name>Name</Name>
	1977	<Text>Text</Text>
	1978	<ParentId>{59387FFD-B171-47C5-B735-041FA132CA39}</ParentId>
	1979	<Path>Path</Path>
	1980	</TTicketTextModule_V1>
	1981	<TTicketTextModule_V1 xsi:type="TTicketTextModule_V1">
	1982	<Id>{59387FFD-B171-47C5-B735-041FA132CA39}</Id>
	1983	<Name>Name</Name>
	1984	<Text>Text</Text>
	1985	<ParentId>{59387FFD-B171-47C5-B735-041FA132CA39}</ParentId>
	1986	<Path>Path</Path>
	1987	</TTicketTextModule_V1>
	1988	</TextModules>
	1989	<TimeTrackingEnabled>false</TimeTrackingEnabled>
	1990	<ShowTimeTrackingDialogForNewComments>false</ShowTimeTrackingDialogForNewComments>
	1991	<TimeFrameRequiredToCloseTicket>false</TimeFrameRequiredToCloseTicket>
	1992	</HelpdeskSettings>
	1993	<Version>Version</Version>
	1994	<ResultCode>0</ResultCode>
	1995	<ResultMessage>ResultMessage</ResultMessage>
	1996	</TGetHelpdeskSettingsResponse_V1>
	1997	</GetHelpdeskSettings>
	1998	</ACMP>
9.1	1999	</ICQL>}}}
7.1	2000	{{/apimacro}}
	2001
	2002	{{apimacro title="GetHelpdeskSettings Request"}}
9.1	2003	{{{<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/GetHelpdeskSettingsRequest_V2">
7.1	2004	<ACMP>
	2005	<GetHelpdeskSettings ActionType="Request" version="2">
	2006	<TGetHelpdeskSettingsRequest_V2/>
	2007	</GetHelpdeskSettings>
	2008	</ACMP>
9.1	2009	</ICQL>}}}
7.1	2010	{{/apimacro}}
	2011
	2012	{{apimacro title="GetHelpdeskSettings Response"}}
9.1	2013	{{{<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/GetHelpdeskSettingsResponse_V2">
7.1	2014	<ACMP>
	2015	<GetHelpdeskSettings ActionType="Response" version="2">
9.1	2016	<TGetHelpdeskSettingsResponse_V2 xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
7.1	2017	<HelpdeskSettings xsi:type="THelpdeskSettings_V2">
	2018	<Categories>
	2019	<TTicketCategory_V1 xsi:type="TTicketCategory_V1">
	2020	<ID>{59387FFD-B171-47C5-B735-041FA132CA39}</ID>
	2021	<ParentID>{59387FFD-B171-47C5-B735-041FA132CA39}</ParentID>
	2022	<Caption_EN>Caption_EN</Caption_EN>
	2023	<Caption_DE>Caption_DE</Caption_DE>
	2024	</TTicketCategory_V1>
	2025	<TTicketCategory_V1 xsi:type="TTicketCategory_V1">
	2026	<ID>{59387FFD-B171-47C5-B735-041FA132CA39}</ID>
	2027	<ParentID>{59387FFD-B171-47C5-B735-041FA132CA39}</ParentID>
	2028	<Caption_EN>Caption_EN</Caption_EN>
	2029	<Caption_DE>Caption_DE</Caption_DE>
	2030	</TTicketCategory_V1>
	2031	</Categories>
	2032	<Impacts>
	2033	<TTicketImpact_V1 xsi:type="TTicketImpact_V1">
	2034	<Id>{59387FFD-B171-47C5-B735-041FA132CA39}</Id>
	2035	<Caption_DE>Caption_DE</Caption_DE>
	2036	<Caption_EN>Caption_EN</Caption_EN>
	2037	</TTicketImpact_V1>
	2038	<TTicketImpact_V1 xsi:type="TTicketImpact_V1">
	2039	<Id>{59387FFD-B171-47C5-B735-041FA132CA39}</Id>
	2040	<Caption_DE>Caption_DE</Caption_DE>
	2041	<Caption_EN>Caption_EN</Caption_EN>
	2042	</TTicketImpact_V1>
	2043	</Impacts>
	2044	<States>
	2045	<TTicketState_V1 xsi:type="TTicketState_V1">
	2046	<Id>{59387FFD-B171-47C5-B735-041FA132CA39}</Id>
	2047	<Caption_de>Caption_de</Caption_de>
	2048	<Caption_en>Caption_en</Caption_en>
	2049	<StateOrder>0</StateOrder>
	2050	</TTicketState_V1>
	2051	<TTicketState_V1 xsi:type="TTicketState_V1">
	2052	<Id>{59387FFD-B171-47C5-B735-041FA132CA39}</Id>
	2053	<Caption_de>Caption_de</Caption_de>
	2054	<Caption_en>Caption_en</Caption_en>
	2055	<StateOrder>0</StateOrder>
	2056	</TTicketState_V1>
	2057	</States>
	2058	<EnableResolution>false</EnableResolution>
	2059	<Resolutions>
	2060	<TTicketResolution_V1 xsi:type="TTicketResolution_V1">
	2061	<ID>ID</ID>
	2062	<Quantifier>0</Quantifier>
	2063	<Caption_EN>Caption_EN</Caption_EN>
	2064	<Caption_DE>Caption_DE</Caption_DE>
	2065	<IsDeleted>false</IsDeleted>
	2066	<IsDefaultResolution>false</IsDefaultResolution>
	2067	</TTicketResolution_V1>
	2068	<TTicketResolution_V1 xsi:type="TTicketResolution_V1">
	2069	<ID>ID</ID>
	2070	<Quantifier>0</Quantifier>
	2071	<Caption_EN>Caption_EN</Caption_EN>
	2072	<Caption_DE>Caption_DE</Caption_DE>
	2073	<IsDeleted>false</IsDeleted>
	2074	<IsDefaultResolution>false</IsDefaultResolution>
	2075	</TTicketResolution_V1>
	2076	</Resolutions>
	2077	<Priorities>
	2078	<TTicketPriority_V1 xsi:type="TTicketPriority_V1">
	2079	<Priority>0</Priority>
	2080	<Caption_DE>Caption_DE</Caption_DE>
	2081	<Caption_EN>Caption_EN</Caption_EN>
	2082	</TTicketPriority_V1>
	2083	<TTicketPriority_V1 xsi:type="TTicketPriority_V1">
	2084	<Priority>0</Priority>
	2085	<Caption_DE>Caption_DE</Caption_DE>
	2086	<Caption_EN>Caption_EN</Caption_EN>
	2087	</TTicketPriority_V1>
	2088	</Priorities>
	2089	<MaxAttachmentSize>0</MaxAttachmentSize>
	2090	<NeedCommentToClose>false</NeedCommentToClose>
	2091	<TextModules>
	2092	<TTicketTextModule_V1 xsi:type="TTicketTextModule_V1">
	2093	<Id>{59387FFD-B171-47C5-B735-041FA132CA39}</Id>
	2094	<Name>Name</Name>
	2095	<Text>Text</Text>
	2096	<ParentId>{59387FFD-B171-47C5-B735-041FA132CA39}</ParentId>
	2097	<Path>Path</Path>
	2098	<FullPath>FullPath</FullPath>
	2099	</TTicketTextModule_V1>
	2100	<TTicketTextModule_V1 xsi:type="TTicketTextModule_V1">
	2101	<Id>{59387FFD-B171-47C5-B735-041FA132CA39}</Id>
	2102	<Name>Name</Name>
	2103	<Text>Text</Text>
	2104	<ParentId>{59387FFD-B171-47C5-B735-041FA132CA39}</ParentId>
	2105	<Path>Path</Path>
	2106	<FullPath>FullPath</FullPath>
	2107	</TTicketTextModule_V1>
	2108	</TextModules>
	2109	<TimeTrackingEnabled>false</TimeTrackingEnabled>
	2110	<ShowTimeTrackingDialogForNewComments>false</ShowTimeTrackingDialogForNewComments>
	2111	<TimeFrameRequiredToCloseTicket>false</TimeFrameRequiredToCloseTicket>
	2112	<MandatoryCustomFields>
	2113	<string>Value 1</string>
	2114	<string>Value 2</string>
	2115	</MandatoryCustomFields>
	2116	<IsTicketKeywordsMandatory>false</IsTicketKeywordsMandatory>
	2117	</HelpdeskSettings>
	2118	<Version>{59387FFD-B171-47C5-B735-041FA132CA39}</Version>
	2119	<ResultCode>0</ResultCode>
	2120	<ResultMessage>ResultMessage</ResultMessage>
	2121	</TGetHelpdeskSettingsResponse_V2>
	2122	</GetHelpdeskSettings>
	2123	</ACMP>
9.1	2124	</ICQL>}}}
7.1	2125	{{/apimacro}}
	2126
	2127	= GetAssigneeList =
	2128
	2129	{{apimacro title="GetAssigneeList Request"}}
9.1	2130	{{{<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/GetAssigneeListRequest_V1">
7.1	2131	<ACMP>
	2132	<GetAssigneeList ActionType="Request" version="1">
	2133	<TGetAssigneeListRequest_V1/>
	2134	</GetAssigneeList>
	2135	</ACMP>
9.1	2136	</ICQL>}}}
7.1	2137	{{/apimacro}}
	2138
	2139	{{apimacro title="GetAssigneeList Response"}}
9.1	2140	{{{<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/GetAssigneeListResponse_V1">
7.1	2141	<ACMP>
	2142	<GetAssigneeList ActionType="Response" version="1">
9.1	2143	<TGetAssigneeListResponse_V1 xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
7.1	2144	<Assignees>
	2145	<TAssigneeInfo_V1 xsi:type="TAssigneeInfo_V1">
	2146	<Id>{59387FFD-B171-47C5-B735-041FA132CA39}</Id>
	2147	<Name>Name</Name>
	2148	<AssigneeIsGroup>false</AssigneeIsGroup>
	2149	<Roles/>
	2150	</TAssigneeInfo_V1>
	2151	<TAssigneeInfo_V1 xsi:type="TAssigneeInfo_V1">
	2152	<Id>{59387FFD-B171-47C5-B735-041FA132CA39}</Id>
	2153	<Name>Name</Name>
	2154	<AssigneeIsGroup>false</AssigneeIsGroup>
	2155	<Roles/>
	2156	</TAssigneeInfo_V1>
	2157	</Assignees>
	2158	<Version>Version</Version>
	2159	<ResultCode>0</ResultCode>
	2160	<ResultMessage>ResultMessage</ResultMessage>
	2161	</TGetAssigneeListResponse_V1>
	2162	</GetAssigneeList>
	2163	</ACMP>
9.1	2164	</ICQL>}}}
7.1	2165	{{/apimacro}}
	2166
	2167	= SaveReminderOfTicket =
	2168
	2169	{{apimacro title="SaveReminderOfTicket Request"}}
9.1	2170	{{{<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/SaveReminderOfTicketRequest_V1">
7.1	2171	<ACMP>
	2172	<SaveReminderOfTicket ActionType="Request" version="1">
9.1	2173	<TSaveReminderOfTicketRequest_V1 xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
7.1	2174	<TicketId>{59387FFD-B171-47C5-B735-041FA132CA39}</TicketId>
	2175	<Reminder xsi:type="TTicketResubmission_V1">
	2176	<Subject>Subject</Subject>
	2177	<Content>Content</Content>
	2178	<ExpirationDate>1899-12-30T00:00:00.000Z</ExpirationDate>
	2179	</Reminder>
	2180	</TSaveReminderOfTicketRequest_V1>
	2181	</SaveReminderOfTicket>
	2182	</ACMP>
9.1	2183	</ICQL>}}}
7.1	2184	{{/apimacro}}
	2185
	2186	{{apimacro title="SaveReminderOfTicket Response"}}
9.1	2187	{{{<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/SaveReminderOfTicketResponse_V1">
7.1	2188	<ACMP>
	2189	<SaveReminderOfTicket ActionType="Response" version="1">
9.1	2190	<TSaveReminderOfTicketResponse_V1 xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
7.1	2191	<ResultCode>0</ResultCode>
	2192	<ResultMessage>ResultMessage</ResultMessage>
	2193	</TSaveReminderOfTicketResponse_V1>
	2194	</SaveReminderOfTicket>
	2195	</ACMP>
9.1	2196	</ICQL>}}}
7.1	2197	{{/apimacro}}
	2198
	2199	= DeleteReminderOfTicket =
	2200
	2201	{{apimacro title="DeleteReminderOfTicket Request"}}
9.1	2202	{{{<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/DeleteReminderOfTicketRequest_V1">
7.1	2203	<ACMP>
	2204	<DeleteReminderOfTicket ActionType="Request" version="1">
9.1	2205	<TDeleteReminderOfTicketRequest_V1 xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
7.1	2206	<TicketId>{59387FFD-B171-47C5-B735-041FA132CA39}</TicketId>
	2207	</TDeleteReminderOfTicketRequest_V1>
	2208	</DeleteReminderOfTicket>
	2209	</ACMP>
9.1	2210	</ICQL>}}}
7.1	2211	{{/apimacro}}
	2212
	2213	{{apimacro title="DeleteReminderOfTicket Response"}}
9.1	2214	{{{<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/DeleteReminderOfTicketResponse_V1">
7.1	2215	<ACMP>
	2216	<DeleteReminderOfTicket ActionType="Response" version="1">
9.1	2217	<TDeleteReminderOfTicketResponse_V1 xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
7.1	2218	<ResultCode>0</ResultCode>
	2219	<ResultMessage>ResultMessage</ResultMessage>
	2220	</TDeleteReminderOfTicketResponse_V1>
	2221	</DeleteReminderOfTicket>
	2222	</ACMP>
9.1	2223	</ICQL>}}}
7.1	2224	{{/apimacro}}
	2225
	2226	= SaveTicketWorkingTime =
	2227
	2228	{{apimacro title="SaveTicketWorkingTime Request"}}
9.1	2229	{{{<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/SaveTicketWorkingTimeRequest_V1">
7.1	2230	<ACMP>
	2231	<SaveTicketWorkingTime ActionType="Request" version="1">
9.1	2232	<TSaveTicketWorkingTimeRequest_V1 xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
7.1	2233	<TicketID>{59387FFD-B171-47C5-B735-041FA132CA39}</TicketID>
	2234	<WorkingTime xsi:type="TTicketWorkingTime_V1">
	2235	<ID>{59387FFD-B171-47C5-B735-041FA132CA39}</ID>
	2236	<StartDate>1899-12-30T00:00:00.000Z</StartDate>
	2237	<EndDate>1899-12-30T00:00:00.000Z</EndDate>
	2238	<Description>Description</Description>
	2239	<Executor xsi:type="TContactInfo_V1">
	2240	<ID>{C5A168B5-5994-4114-AAA6-F48BA2B5C092}</ID>
	2241	</Executor>
	2242	</WorkingTime>
	2243	</TSaveTicketWorkingTimeRequest_V1>
	2244	</SaveTicketWorkingTime>
	2245	</ACMP>
9.1	2246	</ICQL>}}}
7.1	2247	{{/apimacro}}
	2248
	2249	{{apimacro title="SaveTicketWorkingTime Response"}}
9.1	2250	{{{<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/SaveTicketWorkingTimeResponse_V1">
7.1	2251	<ACMP>
	2252	<SaveTicketWorkingTime ActionType="Response" version="1">
9.1	2253	<TSaveTicketWorkingTimeResponse_V1 xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
7.1	2254	<ResultCode>0</ResultCode>
	2255	<ResultMessage>ResultMessage</ResultMessage>
	2256	</TSaveTicketWorkingTimeResponse_V1>
	2257	</SaveTicketWorkingTime>
	2258	</ACMP>
9.1	2259	</ICQL>}}}
7.1	2260	{{/apimacro}}
	2261
	2262	= GetTicketWorkingTimeList =
	2263
	2264	{{apimacro title="GetTicketWorkingTimeList Request"}}
9.1	2265	{{{<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/GetTicketWorkingTimeListRequest_V1">
7.1	2266	<ACMP>
	2267	<GetTicketWorkingTimeList ActionType="Request" version="1">
9.1	2268	<TGetTicketWorkingTimeListRequest_V1 xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
7.1	2269	<TicketId>TicketId</TicketId>
	2270	</TGetTicketWorkingTimeListRequest_V1>
	2271	</GetTicketWorkingTimeList>
	2272	</ACMP>
9.1	2273	</ICQL>}}}
7.1	2274	{{/apimacro}}
	2275
	2276	{{apimacro title="GetTicketWorkingTimeList Response"}}
9.1	2277	{{{<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/GetTicketWorkingTimeListResponse_V1">
7.1	2278	<ACMP>
	2279	<GetTicketWorkingTimeList ActionType="Response" version="1">
9.1	2280	<TGetTicketWorkingTimeListResponse_V1 xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
7.1	2281	<WorkingTimeList>
	2282	<TTicketWorkingTime_V1 xsi:type="TTicketWorkingTime_V1">
	2283	<ID>{59387FFD-B171-47C5-B735-041FA132CA39}</ID>
	2284	<StartDate>1899-12-30T00:00:00.000Z</StartDate>
	2285	<EndDate>1899-12-30T00:00:00.000Z</EndDate>
	2286	<Description>Description</Description>
	2287	<Executor xsi:type="TContactInfo_V1">
	2288	<ID>{59387FFD-B171-47C5-B735-041FA132CA39}</ID>
	2289	<Name>Name</Name>
	2290	<FamilyName>FamilyName</FamilyName>
	2291	<FullName>FullName</FullName>
	2292	<Email>Email</Email>
	2293	<HasPhoneNumber>false</HasPhoneNumber>
	2294	<HasDeleteFlag>false</HasDeleteFlag>
	2295	<IsUser>false</IsUser>
	2296	</Executor>
	2297	<Creator xsi:type="TContactInfo_V1">
	2298	<ID>{59387FFD-B171-47C5-B735-041FA132CA39}</ID>
	2299	<Name>Name</Name>
	2300	<FamilyName>FamilyName</FamilyName>
	2301	<FullName>FullName</FullName>
	2302	<Email>Email</Email>
	2303	<HasPhoneNumber>false</HasPhoneNumber>
	2304	<HasDeleteFlag>false</HasDeleteFlag>
	2305	<IsUser>false</IsUser>
	2306	</Creator>
	2307	</TTicketWorkingTime_V1>
	2308	<TTicketWorkingTime_V1 xsi:type="TTicketWorkingTime_V1">
	2309	<ID>{59387FFD-B171-47C5-B735-041FA132CA39}</ID>
	2310	<StartDate>1899-12-30T00:00:00.000Z</StartDate>
	2311	<EndDate>1899-12-30T00:00:00.000Z</EndDate>
	2312	<Description>Description</Description>
	2313	<Executor xsi:type="TContactInfo_V1">
	2314	<ID>{59387FFD-B171-47C5-B735-041FA132CA39}</ID>
	2315	<Name>Name</Name>
	2316	<FamilyName>FamilyName</FamilyName>
	2317	<FullName>FullName</FullName>
	2318	<Email>Email</Email>
	2319	<HasPhoneNumber>false</HasPhoneNumber>
	2320	<HasDeleteFlag>false</HasDeleteFlag>
	2321	<IsUser>false</IsUser>
	2322	</Executor>
	2323	<Creator xsi:type="TContactInfo_V1">
	2324	<ID>{59387FFD-B171-47C5-B735-041FA132CA39}</ID>
	2325	<Name>Name</Name>
	2326	<FamilyName>FamilyName</FamilyName>
	2327	<FullName>FullName</FullName>
	2328	<Email>Email</Email>
	2329	<HasPhoneNumber>false</HasPhoneNumber>
	2330	<HasDeleteFlag>false</HasDeleteFlag>
	2331	<IsUser>false</IsUser>
	2332	</Creator>
	2333	</TTicketWorkingTime_V1>
	2334	</WorkingTimeList>
	2335	<ResultCode>0</ResultCode>
	2336	<ResultMessage>ResultMessage</ResultMessage>
	2337	</TGetTicketWorkingTimeListResponse_V1>
	2338	</GetTicketWorkingTimeList>
	2339	</ACMP>
9.1	2340	</ICQL>}}}
7.1	2341	{{/apimacro}}
	2342
	2343	= DeleteTicketWorkingTimeList =
	2344
	2345	{{apimacro title="DeleteTicketWorkingTimeList Request"}}
9.1	2346	{{{<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/DeleteTicketWorkingTimeListRequest_V1">
7.1	2347	<ACMP>
	2348	<DeleteTicketWorkingTimeList ActionType="Request" version="1">
9.1	2349	<TDeleteTicketWorkingTimeListRequest_V1 xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
7.1	2350	<TicketID>{59387FFD-B171-47C5-B735-041FA132CA39}</TicketID>
	2351	<WorkingTimeIds>
	2352	<string>{59387FFD-B171-47C5-B735-041FA132CA39}</string>
	2353	<string>{59387FFD-B171-47C5-B735-041FA132CA39}</string>
	2354	</WorkingTimeIds>
	2355	</TDeleteTicketWorkingTimeListRequest_V1>
	2356	</DeleteTicketWorkingTimeList>
	2357	</ACMP>
9.1	2358	</ICQL>}}}
7.1	2359	{{/apimacro}}
	2360
	2361	{{apimacro title="DeleteTicketWorkingTimeList Response"}}
9.1	2362	{{{<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/DeleteTicketWorkingTimeListResponse_V1">
7.1	2363	<ACMP>
	2364	<DeleteTicketWorkingTimeList ActionType="Response" version="1">
9.1	2365	<TDeleteTicketWorkingTimeListResponse_V1 xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
7.1	2366	<ResultCode>0</ResultCode>
	2367	<ResultMessage>ResultMessage</ResultMessage>
	2368	</TDeleteTicketWorkingTimeListResponse_V1>
	2369	</DeleteTicketWorkingTimeList>
	2370	</ACMP>
9.1	2371	</ICQL>}}}
7.1	2372	{{/apimacro}}
	2373
	2374	= SaveTicketCosts =
	2375
	2376	Beim Hinzufügen eines Kosten-Eintrages sind folgende Felder Pflichtfelder: Id, TicketId, UnitPrice und Amount
	2377
	2378	Beim Ändern eines Kosten-Einitrages ist nur "Id" Pflichtfeld
	2379
	2380	UnitPrice muss größer als 0.00 und kleiner gleich 999999.99 sein.
	2381
	2382	Amount muss größer als 0 und kleiner gleich 999999 sein.
	2383
	2384	Category darf nicht länger als 100 Zeichen sein.
	2385
	2386	Description darf nicht länger als 400 Zeichen sein.
	2387
	2388	Die CreatorID ist immer die ID des aufrufenden Benutzers, demnach hier nicht aufgelistet.
	2389
	2390	{{apimacro title="SaveTicketCosts Request"}}
9.1	2391	{{{<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/SaveTicketCostsRequest_V1">
7.1	2392	<ACMP>
	2393	<SaveTicketCosts ActionType="Request" version="1">
9.1	2394	<TSaveTicketCostsRequest_V1 xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
7.1	2395	<TicketCost xsi:type="TTicketCost_V1">
	2396	<Id>{59387FFD-B171-47C5-B735-041FA132CA39}</Id>
	2397	<TicketId>{59387FFD-B171-47C5-B735-041FA132CA39}</TicketId>
	2398	<UnitPrice>0</UnitPrice>
	2399	<Amount>0</Amount>
	2400	<Category>Category</Category>
	2401	<Description>Description</Description>
	2402	</TicketCost>
	2403	</TSaveTicketCostsRequest_V1>
	2404	</SaveTicketCosts>
	2405	</ACMP>
9.1	2406	</ICQL>}}}
7.1	2407	{{/apimacro}}
	2408
	2409	{{apimacro title="SaveTicketCosts Response"}}
9.1	2410	{{{<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/SaveTicketCostsResponse_V1">
7.1	2411	<ACMP>
	2412	<SaveTicketCosts ActionType="Response" version="1">
9.1	2413	<TSaveTicketCostsResponse_V1 xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
7.1	2414	<ResultCode>0</ResultCode>
	2415	<ResultMessage>ResultMessage</ResultMessage>
	2416	</TSaveTicketCostsResponse_V1>
	2417	</SaveTicketCosts>
	2418	</ACMP>
9.1	2419	</ICQL>}}}
7.1	2420	{{/apimacro}}
	2421
	2422	= GetTicketCost =
	2423
	2424	{{apimacro title="GetTicketCost Request"}}
9.1	2425	{{{<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/GetTicketCostRequest_V1">
7.1	2426	<ACMP>
	2427	<GetTicketCost ActionType="Request" version="1">
9.1	2428	<TGetTicketCostRequest_V1 xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
7.1	2429	<TicketCostId>TicketCostId</TicketCostId>
	2430	</TGetTicketCostRequest_V1>
	2431	</GetTicketCost>
	2432	</ACMP>
9.1	2433	</ICQL>}}}
7.1	2434	{{/apimacro}}
	2435
	2436	{{apimacro title="GetTicketCost Response"}}
9.1	2437	{{{<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/GetTicketCostResponse_V1">
7.1	2438	<ACMP>
	2439	<GetTicketCost ActionType="Response" version="1">
9.1	2440	<TGetTicketCostResponse_V1 xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
7.1	2441	<TicketCost xsi:type="TTicketCost_V2">
	2442	<Id>{59387FFD-B171-47C5-B735-041FA132CA39}</Id>
	2443	<TicketId>{59387FFD-B171-47C5-B735-041FA132CA39}</TicketId>
	2444	<UnitPrice>0</UnitPrice>
	2445	<Amount>0</Amount>
	2446	<Category>Category</Category>
	2447	<Description>Description</Description>
	2448	<CreationDate>1899-12-30T00:00:00.000Z</CreationDate>
	2449	<CreatedBy xsi:type="TContactInfo_V1">
	2450	<ID>{59387FFD-B171-47C5-B735-041FA132CA39}</ID>
	2451	<Name>Name</Name>
	2452	<FamilyName>FamilyName</FamilyName>
	2453	<FullName>FullName</FullName>
	2454	<Email>Email</Email>
	2455	<HasPhoneNumber>false</HasPhoneNumber>
	2456	<HasDeleteFlag>false</HasDeleteFlag>
	2457	<IsUser>false</IsUser>
	2458	</CreatedBy>
	2459	</TicketCost>
	2460	<ResultCode>0</ResultCode>
	2461	<ResultMessage>ResultMessage</ResultMessage>
	2462	</TGetTicketCostResponse_V1>
	2463	</GetTicketCost>
	2464	</ACMP>
9.1	2465	</ICQL>}}}
7.1	2466	{{/apimacro}}
	2467
	2468	= GetTicketCostList =
	2469
	2470	{{apimacro title="GetTicketCostList Request"}}
9.1	2471	{{{<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/GetTicketCostListRequest_V1">
7.1	2472	<ACMP>
	2473	<GetTicketCostList ActionType="Request" version="1">
9.1	2474	<TGetTicketCostListRequest_V1 xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
7.1	2475	<TicketId>{59387FFD-B171-47C5-B735-041FA132CA39}</TicketId>
	2476	</TGetTicketCostListRequest_V1>
	2477	</GetTicketCostList>
	2478	</ACMP>
9.1	2479	</ICQL>}}}
7.1	2480	{{/apimacro}}
	2481
	2482	{{apimacro title="GetTicketCostList Response"}}
9.1	2483	{{{<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/GetTicketCostListResponse_V1">
7.1	2484	<ACMP>
	2485	<GetTicketCostList ActionType="Response" version="1">
9.1	2486	<TGetTicketCostListResponse_V1 xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
7.1	2487	<TicketCostList>
	2488	<TTicketCost_V2 xsi:type="TTicketCost_V2">
	2489	<Id>{59387FFD-B171-47C5-B735-041FA132CA39}</Id>
	2490	<TicketId>{59387FFD-B171-47C5-B735-041FA132CA39}</TicketId>
	2491	<UnitPrice>0</UnitPrice>
	2492	<Amount>0</Amount>
	2493	<Category>Category</Category>
	2494	<Description>Description</Description>
	2495	<CreationDate>1899-12-30T00:00:00.000Z</CreationDate>
	2496	<CreatedBy xsi:type="TContactInfo_V1">
	2497	<ID>{59387FFD-B171-47C5-B735-041FA132CA39}</ID>
	2498	<Name>Name</Name>
	2499	<FamilyName>FamilyName</FamilyName>
	2500	<FullName>FullName</FullName>
	2501	<Email>Email</Email>
	2502	<HasPhoneNumber>false</HasPhoneNumber>
	2503	<HasDeleteFlag>false</HasDeleteFlag>
	2504	<IsUser>false</IsUser>
	2505	</CreatedBy>
	2506	</TTicketCost_V2>
	2507	<TTicketCost_V2 xsi:type="TTicketCost_V2">
	2508	<Id>{59387FFD-B171-47C5-B735-041FA132CA39}</Id>
	2509	<TicketId>{59387FFD-B171-47C5-B735-041FA132CA39}</TicketId>
	2510	<UnitPrice>0</UnitPrice>
	2511	<Amount>0</Amount>
	2512	<Category>Category</Category>
	2513	<Description>Description</Description>
	2514	<CreationDate>1899-12-30T00:00:00.000Z</CreationDate>
	2515	<CreatedBy xsi:type="TContactInfo_V1">
	2516	<ID>{59387FFD-B171-47C5-B735-041FA132CA39}</ID>
	2517	<Name>Name</Name>
	2518	<FamilyName>FamilyName</FamilyName>
	2519	<FullName>FullName</FullName>
	2520	<Email>Email</Email>
	2521	<HasPhoneNumber>false</HasPhoneNumber>
	2522	<HasDeleteFlag>false</HasDeleteFlag>
	2523	<IsUser>false</IsUser>
	2524	</CreatedBy>
	2525	</TTicketCost_V2>
	2526	</TicketCostList>
	2527	<ResultCode>0</ResultCode>
	2528	<ResultMessage>ResultMessage</ResultMessage>
	2529	</TGetTicketCostListResponse_V1>
	2530	</GetTicketCostList>
	2531	</ACMP>
9.1	2532	</ICQL>}}}
7.1	2533	{{/apimacro}}
	2534
	2535	= DeleteTicketCosts =
	2536
	2537	{{apimacro title="DeleteTicketCosts Request"}}
9.1	2538	{{{<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/DeleteTicketCostsRequest_V1">
7.1	2539	<ACMP>
	2540	<DeleteTicketCosts ActionType="Request" version="1">
9.1	2541	<TDeleteTicketCostsRequest_V1 xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
7.1	2542	<TicketCostIds>
	2543	<string>{59387FFD-B171-47C5-B735-041FA132CA39}</string>
	2544	<string>{69387FFD-B171-47C5-B735-041FA132CA39}</string>
	2545	</TicketCostIds>
	2546	</TDeleteTicketCostsRequest_V1>
	2547	</DeleteTicketCosts>
	2548	</ACMP>
9.1	2549	</ICQL>}}}
7.1	2550	{{/apimacro}}
	2551
	2552	{{apimacro title="DeleteTicketCosts Response"}}
9.1	2553	{{{<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/DeleteTicketCostsResponse_V1">
7.1	2554	<ACMP>
	2555	<DeleteTicketCosts ActionType="Response" version="1">
9.1	2556	<TDeleteTicketCostsResponse_V1 xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
7.1	2557	<ResultCode>0</ResultCode>
	2558	<ResultMessage>ResultMessage</ResultMessage>
	2559	</TDeleteTicketCostsResponse_V1>
	2560	</DeleteTicketCosts>
	2561	</ACMP>
9.1	2562	</ICQL>}}}
7.1	2563	{{/apimacro}}
	2564
	2565	= DeleteTicketComment =
	2566
	2567	{{apimacro title="DeleteTicketComment Request"}}
9.1	2568	{{{<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/DeleteTicketCommentRequest_V1">
7.1	2569	<ACMP>
	2570	<DeleteTicketComment ActionType="Request" version="1">
9.1	2571	<TDeleteTicketCommentRequest_V1 xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
7.1	2572	<CommentId>{A125FC2C-3D6F-4762-A6D8-B9A76933296F}</CommentId>
	2573	</TDeleteTicketCommentRequest_V1>
	2574	</DeleteTicketComment>
	2575	</ACMP>
9.1	2576	</ICQL>}}}
7.1	2577	{{/apimacro}}
	2578
	2579	{{apimacro title="DeleteTicketComment Response"}}
9.1	2580	{{{<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/DeleteTicketCommentResponse_V1">
7.1	2581	<ACMP>
	2582	<DeleteTicketComment ActionType="Response" version="1">
9.1	2583	<TDeleteTicketCommentResponse_V1 xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
7.1	2584	<ResultCode>0</ResultCode>
	2585	<ResultMessage>ResultMessage</ResultMessage>
	2586	</TDeleteTicketCommentResponse_V1>
	2587	</DeleteTicketComment>
	2588	</ACMP>
9.1	2589	</ICQL>}}}
7.1	2590	{{/apimacro}}
	2591
	2592	= LinkAssetsToTicket =
	2593
	2594	{{apimacro title="LinkAssetsToTicket Request"}}
9.1	2595	{{{<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/LinkAssetsToTicketRequest_V1">
7.1	2596	<ACMP>
	2597	<LinkAssetsToTicket ActionType="Request" version="1">
9.1	2598	<TLinkAssetsToTicketRequest_V1 xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
7.1	2599	<TicketId>{59387FFD-B171-47C5-B735-041FA132CA39}</TicketId>
	2600	<AssetIds>
	2601	<string>Value 1</string>
	2602	<string>Value 2</string>
	2603	</AssetIds>
	2604	</TLinkAssetsToTicketRequest_V1>
	2605	</LinkAssetsToTicket>
	2606	</ACMP>
9.1	2607	</ICQL>}}}
7.1	2608	{{/apimacro}}
	2609
	2610	{{apimacro title="LinkAssetsToTicket Response"}}
9.1	2611	{{{<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/LinkAssetsToTicketResponse_V1">
7.1	2612	<ACMP>
	2613	<LinkAssetsToTicket ActionType="Response" version="1">
9.1	2614	<TLinkAssetsToTicketResponse_V1 xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
7.1	2615	<FailedAssetIds>
	2616	<string>Value 1</string>
	2617	<string>Value 2</string>
	2618	</FailedAssetIds>
	2619	<ResultCode>0</ResultCode>
	2620	<ResultMessage>ResultMessage</ResultMessage>
	2621	</TLinkAssetsToTicketResponse_V1>
	2622	</LinkAssetsToTicket>
	2623	</ACMP>
9.1	2624	</ICQL>}}}
7.1	2625	{{/apimacro}}
	2626
	2627	= LinkClientsToTicket =
	2628
	2629	{{apimacro title="LinkClientsToTicket Request"}}
9.1	2630	{{{<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/LinkClientsToTicketRequest_V1">
7.1	2631	<ACMP>
	2632	<LinkClientsToTicket ActionType="Request" version="1">
9.1	2633	<TLinkClientsToTicketRequest_V1 xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
7.1	2634	<TicketId>{59387FFD-B171-47C5-B735-041FA132CA39}</TicketId>
	2635	<ClientIds>
	2636	<string>Value 1</string>
	2637	<string>Value 2</string>
	2638	</ClientIds>
	2639	</TLinkClientsToTicketRequest_V1>
	2640	</LinkClientsToTicket>
	2641	</ACMP>
9.1	2642	</ICQL>}}}
7.1	2643	{{/apimacro}}
	2644
	2645	{{apimacro title="LinkClientsToTicket Response"}}
9.1	2646	{{{<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/LinkClientsToTicketResponse_V1">
7.1	2647	<ACMP>
	2648	<LinkClientsToTicket ActionType="Response" version="1">
9.1	2649	<TLinkClientsToTicketResponse_V1 xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
7.1	2650	<FailedClientIds>
	2651	<string>{59387FFD-B171-47C5-B735-041FA132CA39}</string>
	2652	<string>{69387FFD-B171-47C5-B735-041FA132CA39}</string>
	2653	</FailedClientIds>
	2654	<ResultCode>0</ResultCode>
	2655	<ResultMessage>ResultMessage</ResultMessage>
	2656	</TLinkClientsToTicketResponse_V1>
	2657	</LinkClientsToTicket>
	2658	</ACMP>
9.1	2659	</ICQL>}}}
7.1	2660	{{/apimacro}}
	2661
	2662	= LinkTicketsToTicket =
	2663
	2664	{{apimacro title="LinkTicketsToTicket Request"}}
9.1	2665	{{{<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/LinkTicketsToTicketRequest_V1">
7.1	2666	<ACMP>
	2667	<LinkTicketsToTicket ActionType="Request" version="1">
9.1	2668	<TLinkTicketsToTicketRequest_V1 xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
7.1	2669	<TicketId>{59387FFD-B171-47C5-B735-041FA132CA39}</TicketId>
	2670	<TicketIdsToLink>
	2671	<string>Value 1</string>
	2672	<string>Value 2</string>
	2673	</TicketIdsToLink>
	2674	</TLinkTicketsToTicketRequest_V1>
	2675	</LinkTicketsToTicket>
	2676	</ACMP>
9.1	2677	</ICQL>}}}
7.1	2678	{{/apimacro}}
	2679
	2680	{{apimacro title="LinkTicketsToTicket Response"}}
9.1	2681	{{{<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/LinkTicketsToTicketResponse_V1">
7.1	2682	<ACMP>
	2683	<LinkTicketsToTicket ActionType="Response" version="1">
9.1	2684	<TLinkTicketsToTicketResponse_V1 xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
7.1	2685	<FailedTicketIds>
	2686	<string>{59387FFD-B171-47C5-B735-041FA132CA39}</string>
	2687	<string>{69387FFD-B171-47C5-B735-041FA132CA39}</string>
	2688	</FailedTicketIds>
	2689	<ResultCode>0</ResultCode>
	2690	<ResultMessage>ResultMessage</ResultMessage>
	2691	</TLinkTicketsToTicketResponse_V1>
	2692	</LinkTicketsToTicket>
	2693	</ACMP>
9.1	2694	</ICQL>}}}
7.1	2695	{{/apimacro}}
	2696
	2697	= GetEmailMonitorList =
	2698
	2699	{{apimacro title="GetEmailMonitorList Request"}}
9.1	2700	{{{<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/GetEmailMonitorListRequest_V1">
7.1	2701	<ACMP>
	2702	<GetEmailMonitorList ActionType="Request" version="1">
9.1	2703	<TGetEmailMonitorListRequest_V1 xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
7.1	2704	<!
9.1	2705	The following values can be filtered:
7.1	2706	- Subject
	2707	- Recipient
	2708	- CC
	2709	- BCC
	2710	- ErrorMessage
9.1	2711	>
7.1	2712	<FilterText>FilterText</FilterText>
	2713	</TGetEmailMonitorListRequest_V1>
	2714	</GetEmailMonitorList>
	2715	</ACMP>
9.1	2716	</ICQL>}}}
7.1	2717	{{/apimacro}}
	2718
	2719	{{apimacro title="GetEmailMonitorList Response"}}
9.1	2720	{{{<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/GetEmailMonitorListResponse_V1">
7.1	2721	<ACMP>
	2722	<GetEmailMonitorList ActionType="Response" version="1">
9.1	2723	<TGetEmailMonitorListResponse_V1 xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
7.1	2724	<EmailList>
	2725	<TEmail_V1 xsi:type="TEmail_V1">
	2726	<ID>ID</ID>
	2727	<CreationDate>1899-12-30T00:00:00.000Z</CreationDate>
	2728	<Category>Category</Category>
	2729	<Subject>Subject</Subject>
	2730	<Recipient>Recipient</Recipient>
	2731	<CC>CC</CC>
	2732	<BCC>BCC</BCC>
	2733	<ErrorCode>0</ErrorCode>
	2734	<ErrorMessage>ErrorMessage</ErrorMessage>
	2735	<FirstErrorDate>1899-12-30T00:00:00.000Z</FirstErrorDate>
	2736	<LastErrorDate>1899-12-30T00:00:00.000Z</LastErrorDate>
	2737	<Size>0</Size>
	2738	</TEmail_V1>
	2739	<TEmail_V1 xsi:type="TEmail_V1">
	2740	<ID>ID</ID>
	2741	<CreationDate>1899-12-30T00:00:00.000Z</CreationDate>
	2742	<Category>Category</Category>
	2743	<Subject>Subject</Subject>
	2744	<Recipient>Recipient</Recipient>
	2745	<CC>CC</CC>
	2746	<BCC>BCC</BCC>
	2747	<ErrorCode>0</ErrorCode>
	2748	<ErrorMessage>ErrorMessage</ErrorMessage>
	2749	<FirstErrorDate>1899-12-30T00:00:00.000Z</FirstErrorDate>
	2750	<LastErrorDate>1899-12-30T00:00:00.000Z</LastErrorDate>
	2751	<Size>0</Size>
	2752	</TEmail_V1>
	2753	</EmailList>
	2754	<ResultCode>0</ResultCode>
	2755	<ResultMessage>ResultMessage</ResultMessage>
	2756	</TGetEmailMonitorListResponse_V1>
	2757	</GetEmailMonitorList>
	2758	</ACMP>
9.1	2759	</ICQL>}}}
7.1	2760	{{/apimacro}}
	2761
	2762	= DeleteEmailMonitorList =
	2763
	2764	{{apimacro title="DeleteEmailMonitorList Request"}}
9.1	2765	{{{<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/DeleteEmailMonitorListRequest_V1">
7.1	2766	<ACMP>
	2767	<DeleteEmailMonitorList ActionType="Request" version="1">
9.1	2768	<TDeleteEmailMonitorListRequest_V1 xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
7.1	2769	<EmailIDList>
	2770	<string>{59387FFD-B171-47C5-B735-041FA132CA39}</string>
	2771	<string>{69387FFD-B171-47C5-B735-041FA132CA39}</string>
	2772	</EmailIDList>
	2773	</TDeleteEmailMonitorListRequest_V1>
	2774	</DeleteEmailMonitorList>
	2775	</ACMP>
9.1	2776	</ICQL>}}}
7.1	2777	{{/apimacro}}
	2778
	2779	{{apimacro title="DeleteEmailMonitorList Response"}}
9.1	2780	{{{<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/DeleteEmailMonitorListResponse_V1">
7.1	2781	<ACMP>
	2782	<DeleteEmailMonitorList ActionType="Response" version="1">
9.1	2783	<TDeleteEmailMonitorListResponse_V1 xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
7.1	2784	<ResultCode>0</ResultCode>
	2785	<ResultMessage>ResultMessage</ResultMessage>
	2786	</TDeleteEmailMonitorListResponse_V1>
	2787	</DeleteEmailMonitorList>
	2788	</ACMP>
9.1	2789	</ICQL>}}}
7.1	2790	{{/apimacro}}
	2791
	2792	= GetTicketTemplateList =
	2793
	2794	{{apimacro title="GetTicketTemplateList Request"}}
9.1	2795	{{{<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/GetTicketTemplateListRequest_V1">
7.1	2796	<ACMP>
	2797	<GetTicketTemplateList ActionType="Request" version="1">
	2798	<TGetTicketTemplateListRequest_V1/>
	2799	</GetTicketTemplateList>
	2800	</ACMP>
9.1	2801	</ICQL>}}}
7.1	2802	{{/apimacro}}
	2803
	2804	{{apimacro title="GetTicketTemplateList Response"}}
9.1	2805	{{{<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/GetTicketTemplateListResponse_V1">
7.1	2806	<ACMP>
	2807	<GetTicketTemplateList ActionType="Response" version="1">
9.1	2808	<TGetTicketTemplateListResponse_V1 xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
7.1	2809	<TemplateList>
	2810	<TTicketTemplateInfo_V1 xsi:type="TTicketTemplateInfo_V1">
	2811	<Id>{59387FFD-B171-47C5-B735-041FA132CA39}</Id>
	2812	<Name>Name</Name>
	2813	<IsHotTopic>false</IsHotTopic>
	2814	</TTicketTemplateInfo_V1>
	2815	<TTicketTemplateInfo_V1 xsi:type="TTicketTemplateInfo_V1">
	2816	<Id>{59387FFD-B171-47C5-B735-041FA132CA39}</Id>
	2817	<Name>Name</Name>
	2818	<IsHotTopic>false</IsHotTopic>
	2819	</TTicketTemplateInfo_V1>
	2820	</TemplateList>
	2821	<Version>{59387FFD-B171-47C5-B735-041FA132CA39}</Version>
	2822	<ResultCode>0</ResultCode>
	2823	<ResultMessage>ResultMessage</ResultMessage>
	2824	</TGetTicketTemplateListResponse_V1>
	2825	</GetTicketTemplateList>
	2826	</ACMP>
9.1	2827	</ICQL>}}}
7.1	2828	{{/apimacro}}
	2829
	2830	= DeleteTicketAttachments =
	2831
	2832	{{apimacro title="DeleteTicketAttachments Request"}}
9.1	2833	{{{<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/DeleteTicketAttachmentsRequest_V1">
7.1	2834	<ACMP>
	2835	<DeleteTicketAttachments ActionType="Request" version="1">
9.1	2836	<TDeleteTicketAttachmentsRequest_V1 xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
7.1	2837	<AttachmentIds>
	2838	<string>{59387FFD-B171-47C5-B735-041FA132CA39}</string>
	2839	<string>{69387FFD-B171-47C5-B735-041FA132CA39}</string>
	2840	</AttachmentIds>
	2841	</TDeleteTicketAttachmentsRequest_V1>
	2842	</DeleteTicketAttachments>
	2843	</ACMP>
9.1	2844	</ICQL>}}}
7.1	2845	{{/apimacro}}
	2846
	2847	{{apimacro title="DeleteTicketAttachments Response"}}
9.1	2848	{{{<ICQL xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://acmp.com/DeleteTicketAttachmentsResponse_V1">
7.1	2849	<ACMP>
	2850	<DeleteTicketAttachments ActionType="Response" version="1">
9.1	2851	<TDeleteTicketAttachmentsResponse_V1 xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
7.1	2852	<ResultCode>0</ResultCode>
	2853	<ResultMessage>ResultMessage</ResultMessage>
	2854	</TDeleteTicketAttachmentsResponse_V1>
	2855	</DeleteTicketAttachments>
	2856	</ACMP>
9.1	2857	</ICQL>}}}
7.1	2858	{{/apimacro}}
	2859
2.1	2860