Increase the metadata download timeout

Last modified by Sabrina V. on 2025/09/22 06:04

Initial situation

Windows Update Management is based on the targeted downloading and distribution of selected updates that are required for the user. Even if you, as the administrator, make a pre-selection of products and classifications, all metadata is required for comparison and is downloaded in its entirety. As a result, the download is sometimes so large that it no longer fits into the download slot, as this has a time limit. To avoid this, you can increase the metadata download timeout to download even larger and more extensive amounts of data as metadata.

Procedure

Before you can increase the timeout, you must first exit the ACMP Server service.
Then navigate to the ProgramData folder of the ACMP Server
"C:\ProgramData\Aagon\ACMP\Server\Config\{ServerID}".
Create a backup of the Config.xml file by copying the folder to another location.
Open the Config.xml file as an administrator. The file will open with the following content:

                       <MetadataDownloadTimeouts>
                               <THTTPTimeouts>
                                       <ConnectTimeout>120</ConnectTimeout>
                                       <ReceiveTimeout>300</ReceiveTimeout>
                                       <SendTimeout>120</SendTimeout>
                                       <Action>eaNone</Action>
                               </THTTPTimeouts>
                      </MetadataDownloadTimeouts>

Change the content to:

                        <MetadataDownloadTimeouts>
                               <THTTPTimeouts>
                                       <ConnectTimeout>320</ConnectTimeout>
                                       <ReceiveTimeout>1800</ReceiveTimeout>
                                       <SendTimeout>320</SendTimeout>
                                       <Action>eaNone</Action>
                               </THTTPTimeouts>
                       </MetadataDownloadTimeouts>

Note:

Please note that config.xml only exists if the server service has been exited beforehand. It is not generated at runtime.

5. Restart the ACMP Server service. When you initiate the next Metadata download, the increased timeout will be taken into account.

Tip: Check afterwards whether the extended timeout is still necessary after the first download or whether it can be reduced again. If an error occurs at a later point in time and the time window has not yet been reduced again, the error message will also be delayed accordingly.