General

As soon as you create a new query, you have to select the fields you want to include. These fields serve as the basis for everything that is checked or displayed within your query. Depending on the query base you select, different fields will be displayed. You can add as many as you like or remove any fields.

Some fields have special features, which are explained below:

Managed Software: Managed Software released update available

For Managed Software, you have the option to select the display field ‘Managed Software released update available’.

This field indicates for each installed managed software on a client whether a higher version of the installed managed software has already been released and can be updated to. ACMP checks this and returns the value Yes or No as a result.

Example: You have installed the data compression program 7-Zip with version number 19 on your client. The next higher released version of 7-Zip is still version 19. As a result, the display field for this program remains filled with the value No because there is no version to update.

If version 20 is released at a later point in time and the value in the table shows No, the entry may not yet have been updated. To do this, you must have executed the Managed Software Scanner (Client Management > Agent Tasks) once in the meantime. Only then will the values be updated and the fields will be rechecked, resulting in Yes being entered in the table.

ACMP Client: Is a candidate for a duplicate ClientId

Using the display field Is a candidate for a duplicate ClientId, you can build targeted queries in which you are automatically informed of the occurrence of suspicious clients. You may encounter suspicious clients in queries while working with the ACMP Console if a client has a warning triangle icon in front of it. A suspicious client is a client whose Client ID is not unique and is used by at least one other agent. Suspicious clients can appear in all client-based queries (e.g. in the containers, Assets or linked tickets).

If several agents use the same Client ID, all these agents store their data under the same dataset in the database. This means that only the values of the last registered client are displayed in a query. When entering the scan data, the computer name is also regularly overwritten by the agents. These changes are registered and stored. If a certain computer name is stored at least twice for a Client ID due to this name change, this Client ID is considered a suspicious client.

If you use the display field Is a candidate for a duplicate ClientId, this field is listed in the result set and filled with Yes or No because it is a ‘Yes/No filter’ type. Read here how to avoid this condition and remove a suspicious client.

ACMP Client: Parked ACMP Version

The ‘Parked ACMP Version’ display field shows you which ACMP Agents already have an ACMP update locally and which do not. The field helps you to filter specifically for only those clients that have a specific update version parked on them. This can be important, for example, in large environments with many clients, if only a selected group of clients should initially receive or have an update installed (e.g. new updates are released in waves so that not all computers are blocked at the same time). The ACMP Update plugin (System > ACMP Update) displays how many clients have so far cached the update within the distribution information. This makes it possible for an administrator to provide an update locally to a group of clients in advance, without it having to be downloaded or installed directly. This can also be done at a later time (see ACMP Update). At the same time, you can also use the display field ‘Installed ACMP Version’ to get the current status.