Last modified by Sabrina V. on 2025/12/17 08:40
From version 1.1
edited by Sabrina V.
on 2025/09/22 09:40
Change comment: There is no comment for this version
To version 4.1
edited by Sabrina V.
on 2025/12/17 08:40
Change comment: There is no comment for this version

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1 -In some cases, the jobs that [[download the metadata and setup files>>doc:ACMP.68.ACMP-Solutions.Patch Management.Windows Update Management.WebHome||anchor="HDownload-TypenimWindowsUpdateManagement"]] may fail. You can recognise this by the fact that the column (//Last result//) does not say "Success" but instead displays an error message.
1 +In some cases, the jobs that [[download the metadata and setup files>>doc:ACMP.69.ACMP-Solutions.Patch Management.Windows Update Management.WebHome||anchor="HDownload-TypenimWindowsUpdateManagement"]] may fail. You can recognise this by the fact that the column (//Last result//) does not say "Success" but instead displays an error message.
2 2  
3 3  [[Example of a failed Metadata download>>image:ACMP.67.ACMP-Solutions.Patch Management.Windows Update Management.Fehlermeldungen beim Metadaten- und Setup-Download.WebHome@67_CAWUM Fehlermeldungen eines Metadaten-Downloads_829.png]]
4 4  
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15 15  
16 16  __Suggested solutions__:
17 17  
18 -* Set the [[timeout for the download>>doc:ACMP.68.ACMP-Solutions.Patch Management.Windows Update Management.Use Cases für WUM.Metadaten-Download Timeout erhöhen.WebHome]] to a higher value.
18 +* Set the [[timeout for the download>>doc:ACMP.69.ACMP-Solutions.Patch Management.Windows Update Management.Use Cases für WUM.Metadaten-Download Timeout erhöhen.WebHome]] to a higher value.
19 19  * Also check that you have only selected the products and/or classifications that you need.
20 20  * Additionally, check your proxy and firewall settings to ensure that they are configured correctly.
21 21  )))
... ... @@ -24,11 +24,11 @@
24 24  
25 25  = Setup download =
26 26  
27 -|(% style="width:800px" %)**Error message**|(% style="width:401px" %)**Description**|(% style="width:492px" %)**Solution**
28 -|(% style="width:800px" %)„Could not move Updates through Testrings“|(% style="width:401px" %)The setup download fails because the updates could not be successfully moved through one or more test rings. This usually has something to do with the ACMP Database.|(% style="width:492px" %)(((
27 +|(% style="width:806px" %)**Error message**|(% style="width:401px" %)**Description**|(% style="width:486px" %)**Solution**
28 +|(% style="width:806px" %)„Could not move Updates through Testrings“|(% style="width:401px" %)The setup download fails because the updates could not be successfully moved through one or more test rings. This usually has something to do with the ACMP Database.|(% style="width:486px" %)(((
29 29  Increase the SQL timeout (set SQLCommandTimeout in Config.xml from 30 to 90, for example). Then restart the setup download by clicking //Start//.
30 30  )))
31 -|(% style="width:800px" %)„Download of „Excel-x-none.cab“ failed (HTTP status 403)“|(% style="width:401px" %)The download of a file failed because a connection could not be established due to access being denied to the URL.|(% style="width:492px" %)ACMP has been denied or blocked from accessing the URL. Access may have been denied because a firewall setting prohibits it. Please check your settings if necessary.
32 -|(% style="width:800px" %)„Download "xxx.xxx.xxx.exe" failed (HTTP status 404)“|(% style="width:401px" %)The download of a specific file has failed because the requested file does not exist or could not be found at the specified path.|(% style="width:492px" %)Check the storage location of the file and make sure that it is actually there. If necessary, restart the download afterwards.
33 -|(% style="width:800px" %)„Download failed: Checksum of "stream.x86.en-us.dat" incorrect (HTTP status 200)“|(% style="width:401px" %)The file has been downloaded, but the hash of the downloaded file does not match the hash of the metadata.
34 -This implies either manipulation of the file during download or a subsequent change by Microsoft, whereby the metadata has not yet been updated.|(% style="width:492px" %)Perform a full Metadata download at a later time and restart the setup download once it is complete.
31 +|(% style="width:806px" %)„Download of „Excel-x-none.cab“ failed (HTTP status 403)“|(% style="width:401px" %)The download of a file failed because a connection could not be established due to access being denied to the URL.|(% style="width:486px" %)ACMP has been denied or blocked from accessing the URL. Access may have been denied because a firewall setting prohibits it. Please check your settings if necessary.
32 +|(% style="width:806px" %)„Download "xxx.xxx.xxx.exe" failed (HTTP status 404)“|(% style="width:401px" %)The download of a specific file has failed because the requested file does not exist or could not be found at the specified path.|(% style="width:486px" %)Restart the download again.
33 +|(% style="width:806px" %)„Download failed: Checksum of "stream.x86.en-us.dat" incorrect (HTTP status 200)“|(% style="width:401px" %)The file has been downloaded, but the hash of the downloaded file does not match the hash of the metadata.
34 +This implies either manipulation of the file during download or a subsequent change by Microsoft, whereby the metadata has not yet been updated.|(% style="width:486px" %)Perform a full Metadata download at a later time and restart the setup download once it is complete.
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