Changes for page Helpdesk Web Interface installieren

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56	56	IIS is included as an additional Windows component by default, but must be installed in advance in order to be used. The following section therefore explains the installation of IIS for the following Windows Server versions: IIS 10: Windows Server 2016, Windows Server 2019 and Windows Server 2022.
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	58	+{{box}}
	59	+**Tip: Loading times in the Web Interface**
	60	+Loading times in the Web Interface can sometimes be very long, which may affect your workflow. Check the Internet Information Services (IIS) Manager to see how the start mode is set for this.
	61	+You can access it as follows: Open the IIS Manager and select your server in the right-hand navigation pane. Then click on “Application Pools” and select the entry "ACMPWebInterfaces" from the list. Now right-click to open the advanced settings and check the start mode in the //General //section, if it be set to “AlwaysRunning”.
	62	+{{/box}}
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59	59	= Configurations in the ACMP Console =
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73	73	{{/aagon.warnungsbox}}
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76		-
77	77	== 2. Enable Web Interface ==
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79	79	In the settings, open //Web Interface// > //General//. Enable the checkbox //Helpdesk Web Interface is active// and save the configuration via the ribbon bar.
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95		-= Updating the web interfaces =
	99	+= Updating the Web Interfaces =
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97		-After installing an ACMP update, it may be necessary to update the web interface for the helpdesk. When patching to a new ACMP version, all solutions that you have installed are usually updated and upgraded. One exception is the web interface, as it is a standalone application. Therefore, if an ACMP update affects the web interface, it must also be updated. You can find out whether an update is required and necessary in the respective [[Release Notes>>https://www.aagon.com/produkte/ueberblick/release-notes-acmp/]] and also in the installation instructions during the console update. The wizard will provide you with info on whether the Web Interface is also listed as an affected component.
	101	+After installing an ACMP update, it may be necessary to update the Web Interface for the helpdesk. When patching to a new ACMP version, all solutions that you have installed are usually updated and upgraded. One exception is the web interface, as it is a standalone application. Therefore, if an ACMP update affects the web interface, it must also be updated. You can find out whether an update is required and necessary in the respective [[Release Notes>>https://www.aagon.com/produkte/ueberblick/release-notes-acmp/]] and also in the installation instructions during the console update. The wizard will provide you with info on whether the Web Interface is also listed as an affected component.
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99	99	[[Excerpt from the installation instructions (Web Interface update required)>>image:69_Web Interface Update_956.png]]
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