Changes for page Helpdesk Web Interface installieren
Last modified by Steffi F on 2025/08/22 05:35
From version 3.1
edited by Steffi F
on 2025/08/22 05:35
on 2025/08/22 05:35
Change comment:
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To version 2.1
edited by Sabrina V.
on 2025/03/03 07:42
on 2025/03/03 07:42
Change comment:
There is no comment for this version
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... ... @@ -10,6 +10,7 @@ 10 10 * The.NET Framework 4.7.1 is already installed or will be installed with the IIS. 11 11 * Port 80 or the port set in the IIS settings must be accessible. 12 12 13 + 13 13 To be able to use the Helpdesk to its full extent, first install the IIS and the.NET Framework. After that, configurations must be made in the ACMP Console. 14 14 15 15 This is how you proceed: ... ... @@ -149,6 +149,8 @@ 149 149 150 150 To use the web interface, it must first be activated via the ACMP Console. In the ACMP Console, go to //System > Settings > Web Interface > General settings//. Then enable the option //Helpdesk Web Interface is active.// 151 151 153 + 154 + 152 152 {{figure}} 153 153 [[image:Web Interfaces aktivieren.png||data-xwiki-image-style-alignment="center" height="361" width="800"]] 154 154 ... ... @@ -185,7 +185,7 @@ 185 185 186 186 If you need to reinstall the Web Interface, please follow these steps: 187 187 188 -~1. Navigate to //%programfiles%\Aagon\ACMP Server\Clients //in the //WebInterfaceSetup// folder. Execute the //WebSetup s.msi //file to install the web interfaces on the IIS.191 +~1. Navigate to //%programfiles%\Aagon\ACMP Server\Clients //in the //WebInterfaceSetup// folder. Execute the //WebSetup.msi //file to install the web interfaces on the IIS. 189 189 2. Go through the installation wizard. To install the web interfaces in the directory you have selected, select //Install//. The installation of the update will now begin. 190 190 3. After the update, check whether the correct port and the correct IP address of the ACMP Server are entered in the configuration files: 191 191