General information about ACMP

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The Aagon Client Management Platform—ACMP for short—was developed as a central platform for managing your network. Its high level of user-friendliness ensures structured results with just a few mouse clicks, even without having to spend time poring over the manual. In addition, the platform can also handle active management tasks on the network.

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= Solutions =

Thanks to its modular design, ACMP Inventory can be expanded to include a wide range of additional features without requiring the user to learn a new interface. These features, referred to below as “solutions,” are briefly explained below.

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|(% style="width:216px" %)[[image:XWiki.Images.WebHome@acmp-inventory.png||alt="ACMP-Inventory" height="79" width="120"]]|(% style="width:1840px" %)(((

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ACMP Inventory is the solution for asset inventory and serves as the modular foundation for all other solutions. It can read over 300 hardware metrics and all Windows operating systems and store them in a central inventory database.

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ACMP comes with a comprehensive, free-of-charge and license-free report builder that allows you to visually format your search results and present them clearly using structured tables and charts.

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|(% style="width:216px" %)[[image:XWiki.Images.WebHome@acmp-security-detective.png||alt="ACMP-Security-Detective" height="79" width="120"]]|(% style="width:1840px" %)(((

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The ACMP Security Detective solution is used to inventory the security settings of each individual Client. It can inventory and monitor the most common antivirus programs. In addition, the associated services on each Client can be started, stopped, and restarted. Furthermore, the Security Center (Windows XP SP2 and later), including any available spyware protection (Windows Vista and later), can be read and inventoried. Based on this data, it is possible to create a current security analysis of the entire IT infrastructure with regard to the aforementioned security mechanisms at any time.

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With SecurityDetective, you can determine

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* whether all Clients are protected,

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* which antivirus software is in use,

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* which antivirus definitions are installed,

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* whether the antivirus services are running,

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* whether all machines have the latest antivirus definitions, and much more.

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We currently support the antivirus manufacturers Symantec, McAfee, F-Prot, and TrendMicro. Information on continuing manufacturers can be retrieved via the Security Center.

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|(% style="width:216px" %)[[image:XWiki.Images.WebHome@acmp-desktop-automation.png||alt="ACMP-Desktop-Automation" height="79" width="120"]]|(% style="width:1840px" %)(((

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With ACMP Desktop Automation, you can retrieve up to 200 additional client metrics compared to the Inventory version. These include, for example, various details about the hardware, system configuration, and installed software. In addition, the integrated client management system uses “Client Commands” to centralize administrative tasks. These include, for example, collecting various data, performing installation tasks for software packages, and managing the system. Furthermore, you can use containers to organize your inventoried machines into any number of groups (e.g., by users or departments) and manage each group individually. Custom fields allow you to create as many new fields as you like in your database. You can integrate these fields into forms that are displayed on your users’ screens at intervals of your choosing and must be filled out. This allows you, for example, to determine which department a machine is located in and what its inventory number is, without having to physically check each machine.

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|(% style="width:216px" %)[[image:XWiki.Images.WebHome@acmp-helpdesk.png||alt="ACMP-Helpdesk" height="79" width="120"]]|(% style="width:1840px" %)The solution for professionally logging and managing support requests. This enables you to log, manage, and process a wide variety of support requests. Support requests can be logged via email or by phone. Requests can be saved with detailed information and attachments. Requests can be forwarded to other employees, while a priority management system ensures that support requests are processed as quickly and efficiently as possible. Escalation levels and reminders help ensure that no work disappears into the system unresolved or is left unaddressed.

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|(% style="width:216px" %)[[image:XWiki.Images.WebHome@acmp-retired-clients.png||alt="ACMP-Retired-Clients" height="80" width="120"]]|(% style="width:1840px" %)(((

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The Retired Clients solution allows you to decommission a machine, thereby ensuring that the client’s full lifecycle is tracked all the way through to disposal. Important documents and all data related to the clients are retained and can be viewed via the ACMP Console.

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Decommissioning a client results in the deletion of all connections to other solutions, except for the ACMP Helpdesk. Consequently, a decommissioned client no longer appears in any container and no longer consumes any software licenses.

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Wiki source code of Allgemeines zu acmp

Navigation

author	version	line-number	content
		1	{{aagon.priorisierung}}
		2	1
		3	{{/aagon.priorisierung}}
		4
		5	The Aagon Client Management Platform—ACMP for short—was developed as a central platform for managing your network. Its high level of user-friendliness ensures structured results with just a few mouse clicks, even without having to spend time poring over the manual. In addition, the platform can also handle active management tasks on the network.
		6
		7
		8	= Solutions =
		9
		10	Thanks to its modular design, ACMP Inventory can be expanded to include a wide range of additional features without requiring the user to learn a new interface. These features, referred to below as “solutions,” are briefly explained below.
		11
		12
		13	\|(% style="width:216px" %)[[image:XWiki.Images.WebHome@acmp-inventory.png\|\|alt="ACMP-Inventory" height="79" width="120"]]\|(% style="width:1840px" %)(((
		14	ACMP Inventory is the solution for asset inventory and serves as the modular foundation for all other solutions. It can read over 300 hardware metrics and all Windows operating systems and store them in a central inventory database.
		15	ACMP comes with a comprehensive, free-of-charge and license-free report builder that allows you to visually format your search results and present them clearly using structured tables and charts.
		16	)))
		17	\|(% style="width:216px" %)[[image:XWiki.Images.WebHome@acmp-security-detective.png\|\|alt="ACMP-Security-Detective" height="79" width="120"]]\|(% style="width:1840px" %)(((
		18	The ACMP Security Detective solution is used to inventory the security settings of each individual Client. It can inventory and monitor the most common antivirus programs. In addition, the associated services on each Client can be started, stopped, and restarted. Furthermore, the Security Center (Windows XP SP2 and later), including any available spyware protection (Windows Vista and later), can be read and inventoried. Based on this data, it is possible to create a current security analysis of the entire IT infrastructure with regard to the aforementioned security mechanisms at any time.
		19
		20
		21	With SecurityDetective, you can determine
		22
		23	* whether all Clients are protected,
		24	* which antivirus software is in use,
		25	* which antivirus definitions are installed,
		26	* whether the antivirus services are running,
		27	* whether all machines have the latest antivirus definitions, and much more.
		28
		29	We currently support the antivirus manufacturers Symantec, McAfee, F-Prot, and TrendMicro. Information on continuing manufacturers can be retrieved via the Security Center.
		30	)))
		31	\|(% style="width:216px" %)[[image:XWiki.Images.WebHome@acmp-desktop-automation.png\|\|alt="ACMP-Desktop-Automation" height="79" width="120"]]\|(% style="width:1840px" %)(((
		32	With ACMP Desktop Automation, you can retrieve up to 200 additional client metrics compared to the Inventory version. These include, for example, various details about the hardware, system configuration, and installed software. In addition, the integrated client management system uses “Client Commands” to centralize administrative tasks. These include, for example, collecting various data, performing installation tasks for software packages, and managing the system. Furthermore, you can use containers to organize your inventoried machines into any number of groups (e.g., by users or departments) and manage each group individually. Custom fields allow you to create as many new fields as you like in your database. You can integrate these fields into forms that are displayed on your users’ screens at intervals of your choosing and must be filled out. This allows you, for example, to determine which department a machine is located in and what its inventory number is, without having to physically check each machine.
		33	)))
		34	\|(% style="width:216px" %)[[image:XWiki.Images.WebHome@acmp-helpdesk.png\|\|alt="ACMP-Helpdesk" height="79" width="120"]]\|(% style="width:1840px" %)The solution for professionally logging and managing support requests. This enables you to log, manage, and process a wide variety of support requests. Support requests can be logged via email or by phone. Requests can be saved with detailed information and attachments. Requests can be forwarded to other employees, while a priority management system ensures that support requests are processed as quickly and efficiently as possible. Escalation levels and reminders help ensure that no work disappears into the system unresolved or is left unaddressed.
		35	\|(% style="width:216px" %)[[image:XWiki.Images.WebHome@acmp-retired-clients.png\|\|alt="ACMP-Retired-Clients" height="80" width="120"]]\|(% style="width:1840px" %)(((
		36	The Retired Clients solution allows you to decommission a machine, thereby ensuring that the client’s full lifecycle is tracked all the way through to disposal. Important documents and all data related to the clients are retained and can be viewed via the ACMP Console.
		37	Decommissioning a client results in the deletion of all connections to other solutions, except for the ACMP Helpdesk. Consequently, a decommissioned client no longer appears in any container and no longer consumes any software licenses.
		38	)))