Changes for page acmp Agent
Last modified by Sabrina V. on 2026/10/06 10:49
From version 1.2
edited by Sabrina V.
on 2026/07/23 13:12
on 2026/07/23 13:12
Change comment:
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To version 6.1
edited by Sabrina V.
on 2026/10/06 10:49
on 2026/10/06 10:49
Change comment:
There is no comment for this version
Summary
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Page properties (2 modified, 0 added, 0 removed)
Details
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... ... @@ -1,1 +1,1 @@ 1 - ACMPAgent1 +acmp Agent - Content
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... ... @@ -1,18 +1,18 @@ 1 1 {{aagon.floatingbox/}} 2 2 3 -The agent is deployed to the network clients directly from the ACMPConsole. It is required to send Client Commands directly to a client and to maintain continuous communication between the client and the server.3 +The agent is deployed to the network clients directly from the acmp Console. It is required to send Client Commands directly to a client and to maintain continuous communication between the client and the server. 4 4 5 -= ACMPKiosk =5 += acmp Kiosk = 6 6 7 -On this page, you can configure the ACMPKiosk.7 +On this page, you can configure the acmp Kiosk. 8 8 9 -[[Settings ( ACMPKiosk)>>image:ACMP Settings.png||alt="Einstellungen: ACMP Kiosk"]]9 +[[Settings (acmp Kiosk)>>image:ACMP Settings.png||alt="Einstellungen: ACMP Kiosk" data-cmp-info="10"]] 10 10 11 11 In the //General// section, you specify the icon properties. You have the following three options: 12 12 13 13 |(% style="width:253px" %)**Option**|(% style="width:1111px" %)**Description** 14 -|(% style="width:253px" %)Do not display a tray icon|(% style="width:1111px" %)As a result, your users will not see a tray icon for either the ACMPKiosk or the Command Launcher15 -|(% style="width:253px" %)Display ACMPKiosk Tray Icon|(% style="width:1111px" %)This causes theACMPKiosk tray icon to be displayed, replacing the Command Launcher.14 +|(% style="width:253px" %)Do not display a tray icon|(% style="width:1111px" %)As a result, your users will not see a tray icon for either the acmp Kiosk or the Command Launcher 15 +|(% style="width:253px" %)Display acmp Kiosk Tray Icon|(% style="width:1111px" %)This causes the acmp Kiosk tray icon to be displayed, replacing the Command Launcher. 16 16 17 17 = Agent Task = 18 18 ... ... @@ -22,7 +22,7 @@ 22 22 23 23 The software scanner assists you in using [[Licence Management>>doc:ACMP.610.ACMP-Solutions.Lizenzmanagement.WebHome]]. 24 24 25 -You can specify whether the software scanner should ignore updates and system components during the scan. This will reduce the number of results accordingly. You can also specify whether to enable the search for user-specific setup and uninstallation paths. This option is disabled by default. Once activated, the uninstall string will be displayed in the [[Client Details>>doc:ACMP.610.ACMP-Solutions.Client-Management.Abfrageverwaltung.Abfragen auswerten.WebHome||anchor="HClientDetails anzeigenlassen"]].25 +You can specify whether the software scanner should ignore updates and system components during the scan. This will reduce the number of results accordingly. You can also specify whether to enable the search for user-specific setup and uninstallation paths. This option is disabled by default. Once activated, the uninstall string will be displayed in the [[Client Details>>doc:ACMP.610.ACMP-Solutions.Client-Management.Abfrageverwaltung.Abfragen auswerten.WebHome||anchor="HOpenandworkwithClientDetails"]]. 26 26 27 27 == **File Scanner** == 28 28 ... ... @@ -48,18 +48,16 @@ 48 48 49 49 = General = 50 50 51 -== (% id="cke_bm_1512S" style="display:none" %)** **(%%) == 52 - 53 53 == **Agent Installation and Network Account** == 54 54 55 55 On this page, you first specify the agent installation and network identification account. Here, you can access existing global accounts, create new ones, or specify a specific account. To do so, enter the username and corresponding password in the appropriate fields. 56 56 57 -[[System settings (Agent)>>image:68_System_ACMP Agent_Allgemein.png||alt="Systemeinstellungen: ACMP Agent"]] 55 +[[System settings (Agent)>>image:68_System_ACMP Agent_Allgemein.png||alt="Systemeinstellungen: ACMP Agent" data-cmp-info="10"]] 58 58 59 59 You can specify that the system first check whether the specified account has sufficient rights for installation on all computers found on the network. To do this, select the “Check rights on target computers” checkbox. 60 60 61 61 {{aagon.infobox}} 62 -If the ACMPServer is installed on an operating system newer than Windows Server 2003, the specified account is also used for network discovery. This account must therefore have sufficient rights for RPC and for scanning the network.60 +If the acmp Server is installed on an operating system newer than Windows Server 2003, the specified account is also used for network discovery. This account must therefore have sufficient rights for RPC and for scanning the network. 63 63 {{/aagon.infobox}} 64 64 65 65 ... ... @@ -66,11 +66,11 @@ 66 66 67 67 == **Agent Installation Folder** == 68 68 69 -Specify the storage location for the A CMP Agent files. After installation, this is also where you’ll find CommandLauncher.exe, which you can use to launch the Client Command Launcher and execute Client Commands as an alternative to the tray icon.67 +Specify the storage location for the acmp Agent files. After installation, this is also where you’ll find CommandLauncher.exe, which you can use to launch the Client Command Launcher and execute Client Commands as an alternative to the tray icon. 70 70 71 71 == **Client Settings** == 72 72 73 -To uniquely identify computers on the network, ACMPoffers various options for Windows and Unix clients. Select the value that is unique on your network.71 +To uniquely identify computers on the network, acmp offers various options for Windows and Unix clients. Select the value that is unique on your network. 74 74 75 75 * Windows Clients: 76 76 ** Computer SID ... ... @@ -86,13 +86,11 @@ 86 86 If the selected value is ambiguous, scan data from another Client will be overwritten, and your database will become corrupted. 87 87 {{/aagon.warnungsbox}} 88 88 89 - 90 - 91 91 == **Online Status** == 92 92 93 -The online status feature allows you to define a time period for all client-based queries, which is displayed in the Query Management interface. Here, you can specify the number of minutes after which the client’s last contact with the ACMPServer is no longer considered online. The default value is 60 minutes. Active Clients that are displayed as online in the Query are marked with a green dot; Offline Clients are displayed with a gray icon. Manual Clients, OSC, etc., are not considered online Clients and are displayed without an icon.89 +The online status feature allows you to define a time period for all client-based queries, which is displayed in the Query Management interface. Here, you can specify the number of minutes after which the client’s last contact with the acmp Server is no longer considered online. The default value is 60 minutes. Active Clients that are displayed as online in the Query are marked with a green dot; Offline Clients are displayed with a gray icon. Manual Clients, OSC, etc., are not considered online Clients and are displayed without an icon. 94 94 95 -If you want to verify the Clients’ online status, you must enable the corresponding checkbox. Only then will the A CMP Agent contact theACMPServer at the interval you specified.91 +If you want to verify the Clients’ online status, you must enable the corresponding checkbox. Only then will the acmp Agent contact the acmp Server at the interval you specified. 96 96 97 97 == Job Execution Mode == 98 98 ... ... @@ -102,7 +102,7 @@ 102 102 |Always|In this mode, the job always runs as soon as the start condition for that job is met. A Job Log is always generated.|A Managed Software job will not make any changes on a client if the same version of the software included in the Managed Software job is already installed. The job log created for this simply indicates that the job ran but that no changes were made. 103 103 |Only when changes are applied|With this option enabled, the job is executed, and a Job Log is created only if the job also performed an update (either for Managed Software or a Windows Update).|With this configuration, there will be no Job Log, since no “actual execution” took place—the software did not need to be updated. 104 104 105 -[[Job Execution Mode for the Start Conditions>>image:69_Einstellungen ACMP Agent_Job-Ausführungsmodus_749.png]] 101 +[[Job Execution Mode for the Start Conditions>>image:69_Einstellungen ACMP Agent_Job-Ausführungsmodus_749.png||data-cmp-info="10"]] 106 106 107 107 108 108 ... ... @@ -116,13 +116,13 @@ 116 116 Please note that to view the login history, you need a user who has the appropriate right. You can assign and enable this right via [[User Management>>doc:ACMP.610.ACMP-Solutions.System.Benutzerverwaltung.WebHome]] (//Rights of User// > //Client Management// > Query Management > Client Details > Open Client Details > “View Client Login History”). 117 117 {{/aagon.infobox}} 118 118 119 -[[Required rights in user management for using the sign-in history>>image:68_Benutzerverwaltung_Rechte des Benutzers Anmeldeverlauf_988.png]] 115 +[[Required rights in user management for using the sign-in history>>image:68_Benutzerverwaltung_Rechte des Benutzers Anmeldeverlauf_988.png||data-cmp-info="10"]] 120 120 121 121 122 122 123 123 == Manually Designating a Primary User == 124 124 125 -You can manually designate a primary user in the Client Details. To do this, you must first open a client using a Query and then [[display the Client Details>>doc:ACMP.610.ACMP-Solutions.Client-Management.Abfrageverwaltung.Abfragen auswerten.WebHome||anchor="HClientDetails anzeigenlassen"]].121 +You can manually designate a primary user in the Client Details. To do this, you must first open a client using a Query and then [[display the Client Details>>doc:ACMP.610.ACMP-Solutions.Client-Management.Abfrageverwaltung.Abfragen auswerten.WebHome||anchor="HOpenandworkwithClientDetails"]]. 126 126 127 127 Within the Client Details, navigate to the //Linked Contacts// entry. There, all contacts currently linked to the client are displayed. The following functions are available in the detail view of the linked contacts: 128 128 ... ... @@ -133,91 +133,100 @@ 133 133 134 134 You can now select which of the linked contacts should be the client's primary user. To do so, check the checkbox in the //Primary User// column next to the specific contact. 135 135 136 -[[Manually Setting the Primary User in Client Details>>image:68_System_ACMP Agent_Manueller Hauptbenutzer.png||alt="Manuelle Festlegung des Hauptbenutzers in den Client Details"]] 132 +[[Manually Setting the Primary User in Client Details>>image:68_System_ACMP Agent_Manueller Hauptbenutzer.png||alt="Manuelle Festlegung des Hauptbenutzers in den Client Details" data-cmp-info="10"]] 137 137 138 138 139 139 140 140 == Automatic Primary User Detection == 141 141 142 -With automatic primary user detection, it is possible to automatically and dynamically determine a client’s primary user based on logins to that client. To do this, there are two linked functions in the ACMP Console’s system settings—“Login History” and “Primary User”—that must be enabled for automatic primary user detection.138 +With automatic primary user detection, it is possible to automatically and dynamically determine a client’s primary user based on logins to that client. To do this, there are two linked functions in the acmp Console’s system settings—“Login History” and “Primary User”—that must be enabled for automatic primary user detection. 143 143 144 144 (% class="box infomessage" %) 145 145 ((( 146 -[[image:https://doc.aagon.com/bin/download/XWiki/Aagon Infobox/WebHome/Information.svg||alt="Hinweis" height="32" width="32"]] **Hinweis: ** 142 +[[image:https://doc.aagon.com/bin/download/XWiki/Aagon Infobox/WebHome/Information.svg||alt="Hinweis" data-cmp-info="10" height="32" width="32"]] **Hinweis: ** 147 147 148 148 Both functions are disabled by default for privacy reasons. 149 149 ))) 150 150 151 -=== E rfassungdesAnmeldeverlaufs aktivieren ===147 +=== Enable Login History Tracking === 152 152 153 - DurchdieAktivierungdererstenFunktion, //ScannendesAnmeldeverlaufs//,könnendieAnmeldungenerfasst undgespeichert werden.Es werdenausschließlich“echte”Loginsgezählt,alsoWindows-Logins,beideneneinvollständiger Session-Aufbaustattfindet. Erfasstwerden dabeisowohlRDP-Sessions alsauchlokaleAnmeldungen.149 +By enabling the first function, //Scan Login History//, logins can be tracked and saved. Only “real” logins are counted - that is, Windows logins in which a full session is established. Both RDP sessions and local logins are tracked. 154 154 155 155 (% class="box" %) 156 156 ((( 157 -** Beispiel**:EsgiltbeispielsweisenichtalsLogin,wenneinBenutzer sichnachBildschirmsperrewiederamClientanmeldet.153 +**Example**: For example, it is not considered a login when a user logs back into the Client after the screen has been locked. 158 158 ))) 159 159 160 -(% class="wikigeneratedid" %) 161 -Nach der Aktivierung können Sie den Anmeldeverlauf des Clients in den Client Details unter dem Ordner //Software //> //Betriebssystem //im Eintrag //Anmeldeverlauf //einsehen. Beachten Sie, dass die Daten für den Anmeldeverlauf über den System Scanner abgerufen werden. Das bedeutet, dass die Speicherung des Anmeldeverlaufs nur für Clients möglich ist, die über den ACMP Agent oder den OneScanClient erfasst wurden. 156 +After activation, you can view the client's login history in the Client Details under the //Software //> //Operating System //folder in the //Login History //entry. Please note that the data for the login history is retrieved via the System Scanner. This means that the login history can only be stored for clients that were detected via the acmp Agent or the OneScanClient. 162 162 163 -[[A nmeldeverlaufeinesClients>>image:Anmeldeverlauf_Hauptbenutzer.png||alt="Anmeldeverlauf eines Clients"]]158 +[[A Client's Login Process>>image:Anmeldeverlauf_Hauptbenutzer.png||alt="Anmeldeverlauf eines Clients" data-cmp-info="10"]] 164 164 165 -Für alle Clients, die auf andere Weise erfasst wurden, kann kein Anmeldeverlauf erzeugt werden. Entsprechend muss der Hauptbenutzer weiterhin manuell gesetzt werden, auch wenn die Clients nicht explizit auf der Blacklist stehen. 160 +For all clients that were added in other ways, a login history cannot be generated. Accordingly, the primary user must still be set manually, even if the clients are not explicitly on the blacklist. 161 +You can also specify in the settings how many days after they are created the recorded login histories should be deleted by a server job. 166 166 167 -Ebenfalls können Sie in den Einstellungen festlegen, nach wie vielen Tagen die erfassten Anmeldeverläufe durch einen Server-Job gelöscht werden sollen. 163 +{{aagon.infobox}} 164 +Information that has already been deleted from the login history cannot be restored or added later. 168 168 166 +Example: If data is deleted after 90 days by default and the settings are temporarily changed to 30 days, the data that has already been deleted as a result will not be restored if the 90-day retention period is subsequently reinstated. 167 +In this case, it will take up to 60 days for the data set to return to the intended retention period. 168 +{{/aagon.infobox}} 169 + 169 169 {{aagon.infobox}} 170 - BeivielenClientsinVerbindungmit einerlangenSpeicherdauerderAnmeldeverläufeistesmöglich,dassgroßeDatenmengen entstehen,dieIhrSystemverlangsamen.Daher solltenSiedieAnzahlderTagebiszurLöschungderAnmeldeverläufenichtzugroßwählen.171 +If you have many clients and your system retains login histories for a long time, large amounts of data may accumulate, which can slow down your system. Therefore, you should not set the number of days before login histories are deleted to be too high. 171 171 {{/aagon.infobox}} 172 172 173 -=== Set zendesHauptbenutzersaktivieren===174 +=== Enable Setting the Primary User === 174 174 175 - DurchdieAktivierungderzweitenFunktion, //Hauptbenutzer automatischsetzen//,wirdeinBenutzernacheinerbestimmtenAnzahlanaufeinanderfolgendenLoginsautomatischals Hauptbenutzergesetzt.Die Anzahl derbenötigten aufeinanderfolgenden Anmeldungenkönnen Sie indenEinstellungen festlegen.176 +The activation of the second function, //Automatically Set Primary User//, automatically designates a user as the primary user after a specified number of consecutive logins. You can set the number of consecutive logins required in the settings. 176 176 177 177 {{aagon.warnungsbox}} 178 - DieBerechnungdesHauptbenutzerswirdnichtdirektdurcheine Benutzeranmeldungangestoßen,sondernfindet erst10Minutennach der erstenAnmeldungstatt.Daherkommtes ggf. zu einerVerzögerungzwischendenAnmeldungenunddem SetzendesHauptbenutzers.179 +The calculation of the primary user is not triggered directly by a user login, but takes place 10 minutes after the first login. Therefore, there may be a delay between logins and the designation of the primary user. 179 179 {{/aagon.warnungsbox}} 180 180 181 - Durch statischesoder dynamischesBlacklistingist es möglich,spezifischeClientsvondiesemAutomatismusauszuschließen.DazukönnenSie ausgewählteClientsindenEinstellungenentwederstatischzurListederClientsohneHauptbenutzer hinzufügenoder [[Filteroptionen anwenden>>doc:ACMP.68.ACMP-Solutions.Client-Management.Abfrageverwaltung.Abfragen erstellen.Filteroptionen anwenden.WebHome]],umClientsohne Hauptbenutzerdynamischzuverwalten.182 +Static or dynamic blacklisting allows you to exclude specific clients from this automatic process. To do this, you can either statically add selected clients to the list of clients without a primary user in the settings, or [[apply filter options>>doc:ACMP.68.ACMP-Solutions.Client-Management.Abfrageverwaltung.Abfragen erstellen.Filteroptionen anwenden.WebHome]] to dynamically manage clients without a primary user. 182 182 183 183 {{aagon.infobox}} 184 - Die ErfassungdesAnmeldeverlaufsistauchaktiviert,wennderClientdurch Blacklistingvonder automatischenHauptbenutzererkennungausgeschlossenist.185 +Login history tracking is also activated even if the client is excluded from automatic primary user detection due to blacklisting. 185 185 {{/aagon.infobox}} 186 186 187 -[[Automati scheHauptbenutzererkennungaktivieren>>image:68_System_ACMP Agent_Haupbenutzer automatischen setzen.png||alt="Automatische Hauptbenutzererkennung aktivieren"]]188 +[[Enable Automatic Primary User Detection>>image:68_System_ACMP Agent_Haupbenutzer automatischen setzen.png||alt="Automatische Hauptbenutzererkennung aktivieren" data-cmp-info="10"]] 188 188 189 - SobaldSiedie automatischeHauptbenutzererkennungaktiviert haben,wirdIhnen indenClient Details imEintrag// VerknüpfteKontakte//mit einem Banner amunterenEndedesFenstersangezeigt,dassderHauptbenutzer fürdenausgewähltenClient automatischgesetztwird. Dabeierkenntundmerkt sich der Client ebenfallsdenBenutzer-Typ.Sofernes sichbeidem Benutzerum einenActive Directory-Benutzer handelt,wird derKontaktdesBenutzersautomatischalsverknüpfterKontaktgelistetundalsHauptbenutzergesetzt.190 +Once you have enabled automatic primary user detection, the //Linked Contacts// entry in the Client Details will display a banner at the bottom of the window indicating that the primary user for the selected client is set automatically. The client also detects and remembers the user type. If the user is an Active Directory user, the user’s contact is automatically listed as a linked contact and set as the primary user. 190 190 191 191 {{aagon.infobox}} 192 - Die automatischeKontakt-VerknüpfungfunktioniertausschließlichbeiAD-Benutzern.AndereBenutzer-Typenwerdennichtverknüpft.193 +Automatic contact linking works only for AD users. Other user types are not linked. 193 193 {{/aagon.infobox}} 194 194 195 -[[ AnzeigedesautomatischverknüpftenHauptbenutzersindenClient Details>>image:68_System_ACMP Agent_Hauptbenutzer_verknüpft.png||alt="Anzeige des automatisch verknüpften Hauptbenutzers in den Client Details"]]196 +[[Display of the automatically linked primary user in the Client Details>>image:68_System_ACMP Agent_Hauptbenutzer_verknüpft.png||alt="Anzeige des automatisch verknüpften Hauptbenutzers in den Client Details" data-cmp-info="10"]] 196 196 197 - Sobald die automatischeHauptbenutzererkennungaktiviertist,istesnicht mehrmöglichdenHauptbenutzerzurückzusetzenoder manuellzu ändern.Sie können weiterhinneueVerknüpfungenmanuellhinzufügenund manuellhinzugefügteVerknüpfungen löschen,sofernderverknüpfteKontaktnichtderHauptbenutzerist.198 +Once automatic primary user detection is enabled, you can no longer reset or manually change the primary user. You can still manually add new Shortcuts and delete manually added Shortcuts, provided that the linked contact is not the primary user. 198 198 199 -= Remote desktopDienste=200 += Remote Desktop Services = 200 200 201 -H ierkönnenSiedasVerhaltenvonerhobenenDatender Remotedesktop-Verbindungendefinieren.202 +Here you can define how data collected from Remote Desktop connections is handled. 202 202 203 203 {{figure}} 204 -[[image:68_System_Einstellungen_RemotedesktopDienste_1327.png||alt="Remotedeskotp Dienste.PNG" data-xwiki-image-style-alignment="center"]] 205 +[[image:68_System_Einstellungen_RemotedesktopDienste_1327.png||alt="Remotedeskotp Dienste.PNG" data-cmp-info="10" data-xwiki-image-style-alignment="center"]] 205 205 206 206 {{figureCaption}} 207 - Einstellungen derRemotedesktopDienste208 +Remote Desktop Services settings 208 208 {{/figureCaption}} 209 209 {{/figure}} 210 210 211 -== **Aufräumen erhobener Daten** == 212 212 213 -Standardmäßig werden die gesammelten Daten vom ACMP Agenten über Remotedesktop-Verbindungen standardmäßig nach 180 Tagen gelöscht. 214 214 215 -== ** Datenerhebungsverfahren** ==214 +== **Cleaning Up Collected Data** == 216 216 217 - Siekönnen beider Remotedesktop-Anmeldung des ACMP Agenten entscheiden,überwelchesVerfahrendie Datenerhobenwerden. AusfolgendendreiMöglichkeitenkönnenSieentscheiden:216 +By default, data collected by the acmp Agent via Remote Desktop connections is deleted after 180 days. 218 218 219 -* Erhobene Daten niemals senden 220 -* Nur senden, wenn der Client Remotedesktop Dienste installiert hat 221 -* Erhobene Daten immer senden 218 +== **Data Collection Methods** == 222 222 223 -Standardmäßig ist die Option "Nur senden, wenn der Client Remotedesktop Dienste installiert hat" ausgewählt. 220 +When the acmp Agent logs in via Remote Desktop, you can choose which method to use for data collection. You can select one of the following three options: 221 + 222 +* Never send collected data 223 +* Send only if the client has Remote Desktop Services installed 224 +* Always send collected data 225 + 226 +By default, the “Send only if the client has Remote Desktop Services installed” option is selected. 227 + 228 +

