Changes for page acmp Lizenzen

Last modified by Sabrina V. on 2026/10/06 11:08

From version 2.1
edited by Sabrina V.
on 2026/07/22 12:36
Change comment: There is no comment for this version
To version 5.1
edited by Sabrina V.
on 2026/10/06 11:07
Change comment: There is no comment for this version

Summary

Details

Page properties
Title
... ... @@ -1,1 +1,1 @@
1 -ACMP Licenses
1 +acmp Licenses
Content
... ... @@ -4,13 +4,13 @@
4 4  
5 5  {{aagon.floatingbox/}}
6 6  
7 -= Notes on ACMP Licensing Starting with ACMP Version 6.6 =
7 += Notes on ACMP Licensing Starting with acmp Version 6.6 =
8 8  
9 9  {{aagon.versionierungsbox}}
10 10  If you have already entered the Server license key in version 6.5.7, you do not need to take any further action.
11 11  {{/aagon.versionierungsbox}}
12 12  
13 -Due to a general transition of Aagon’s licensing model to ACMP online licensing via a license server, you will need a server license key. This key is entered in advance in the ACMP Console and then retrieves all of the customer’s license information from the license server—that is, how many licenses have been purchased for which solutions. With online licensing, the customer’s license information will be automatically downloaded and updated in the future.
13 +Due to a general transition of Aagon’s licensing model to acmp online licensing via a license server, you will need a server license key. This key is entered in advance in the ACMP Console and then retrieves all of the customer’s license information from the license server - that is, how many licenses have been purchased for which solutions. With online licensing, the customer’s license information will be automatically downloaded and updated in the future.
14 14  
15 15  This means: Each customer receives **a single** **32-digit Server license key**, which must be entered **once** and is valid **only** for that customer.
16 16  
... ... @@ -17,18 +17,18 @@
17 17  You will automatically receive the license key from Aagon, which is valid from the date of issuance and has no expiration date.
18 18  
19 19  {{aagon.infobox}}
20 -Please note that it is impossible to perform the installation of ACMP version 6.6.0 without the key! If you have not received a server license key, please contact your representative at Aagon to ensure that you can continue using ACMP in the long term.
20 +Please note that it is impossible to perform the installation of acmp version 6.6.0 without the key! If you have not received a server license key, please contact your representative at Aagon to ensure that you can continue using acmp in the long term.
21 21  {{/aagon.infobox}}
22 22  
23 23  As soon as you receive an email from Aagon containing the server license key, you should take the following steps:
24 24  
25 25  (% style="width:1293.48px" %)
26 -|(% style="width:596px" %)The ACMP Server must allow access to the following license servers:|(% style="width:695px" %)(((
26 +|(% style="width:596px" %)The acmp Server must allow access to the following license servers:|(% style="width:695px" %)(((
27 27  [[https:~~/~~/acmplicense.aagon.com/>>https://acmplicense.aagon.com/]] or [[https:~~/~~/aesblicense.aagon.com>>url:https://aesblicense.aagon.com/]]
28 28  
29 29  Port: 443
30 30  )))
31 -|(% style="width:596px" %)At least one ACMP Console must allow access to the following update servers:|(% style="width:695px" %)(((
31 +|(% style="width:596px" %)At least one acmp Console must allow access to the following update servers:|(% style="width:695px" %)(((
32 32  [[https:~~/~~/acmpupdate.aagon.com/>>https://acmpupdate.aagon.com/]] or [[https:~~/~~/aesbupdate.aagon.com/>>https://aesbupdate.aagon.com/]]
33 33  
34 34  Port: 443
... ... @@ -35,18 +35,18 @@
35 35  )))
36 36  
37 37  {{box}}
38 -Also check the [[required URLs>>doc:ACMP.610.ACMP installieren.Checkliste zur Installation.WebHome||anchor="HErforderlicheURLs"]] to make sure you have already marked them as trusted and approved them.
38 +Also check the [[required URLs>>doc:ACMP.610.ACMP installieren.Checkliste zur Installation.WebHome||anchor="HRequiredURLs"]] to make sure you have already marked them as trusted and approved them.
39 39  {{/box}}
40 40  
41 41  To import the Server license key, follow these steps:
42 42  
43 -== Step 1: Update ACMP to version 6.6 or perform a fresh installation ==
43 +== Step 1: Update acmp to version 6.6 or perform a fresh installation ==
44 44  
45 45  {{aagon.infobox}}
46 -This step is performed when you want to upgrade from ACMP version 6.5.7 to 6.6 or perform a complete reinstallation of ACMP.
46 +This step is performed when you want to upgrade from acmp version 6.5.7 to 6.6 or perform a complete reinstallation of acmp .
47 47  {{/aagon.infobox}}
48 48  
49 -First, you must update your console to version 6.6.0 via //System //>//[[ ACMP Update>>doc:ACMP.610.ACMP-Solutions.System.ACMP Update.WebHome]]// or, if you are installing ACMP for the first time, perform the [[initial installation of the acmp console>>doc:ACMP.610.Arbeiten mit der ACMP Console.WebHome]].
49 +First, you must update your console to version 6.6.0 via //System //>//[[acmp Update>>doc:ACMP.610.ACMP-Solutions.System.ACMP Update.WebHome]]// or, if you are installing acmp for the first time, perform the [[initial installation of the acmp console>>doc:ACMP.610.Arbeiten mit der ACMP Console.WebHome]].
50 50  
51 51  
52 52  == Step 2: Enter the server license key ==
... ... @@ -54,7 +54,7 @@
54 54  A window will open where you can enter the server license key.
55 55  
56 56  {{figure}}
57 -[[image:66_ACMP Lizenzen_Login_902.png||data-xwiki-image-style-alignment="center" height="461" width="631"]]
57 +[[image:66_ACMP Lizenzen_Login_902.png||data-cmp-info="10" data-xwiki-image-style-alignment="center" height="461" width="631"]]
58 58  
59 59  {{figureCaption}}
60 60  Enter the Server license key or offline Server license file
... ... @@ -69,7 +69,7 @@
69 69  Please note that we do not automatically send you the offline file; you must actively request it from your Aagon contact person!
70 70  {{/aagon.infobox}}
71 71  
72 -To do this, enable the radio button //Select Offline Server License File// and click the icon [[image:https://doc.aagon.com/bin/download/ACMP/66/ACMP-Solutions/System/ACMP%20Lizenzen/WebHome/image-20240314150648-1.png?width=27&height=27&rev=1.2||alt="image-20240314150648-1.png" height="27" width="27"]]. Then import the file //LicencePackage.zip//.
72 +To do this, enable the radio button //Select Offline Server License File// and click the icon [[image:https://doc.aagon.com/bin/download/ACMP/66/ACMP-Solutions/System/ACMP%20Lizenzen/WebHome/image-20240314150648-1.png?width=27&height=27&rev=1.2||alt="image-20240314150648-1.png" data-cmp-info="10" height="27" width="27"]]. Then import the file //LicencePackage.zip//.
73 73  
74 74  {{aagon.infobox}}
75 75  Please note that this option is not recommended and should only be used as an exception, since it requires you to manually import current license information on a regular basis. This is the only way to ensure that your licenses remain valid.
... ... @@ -79,22 +79,22 @@
79 79  
80 80  Then click //OK.//
81 81  
82 -You can now use the ACMP Console.
82 +You can now use the acmp Console.
83 83  
84 84  
85 -= Overview of ACMP Licenses =
85 += Overview of acmp Licenses =
86 86  
87 -The ACMP Licenses plugin provides an overview of all licenses for the individual solutions that you have purchased for ACMP.
87 +The acmp Licenses plugin provides an overview of all licenses for the individual solutions that you have purchased for acmp.
88 88  
89 89  {{figure}}
90 -[[image:68_ACMP Lizenzen Plugin_1595.png||alt="Plugin Übersicht.PNG" data-xwiki-image-style-alignment="center"]]
90 +[[image:68_ACMP Lizenzen Plugin_1595.png||alt="Plugin Übersicht.PNG" data-cmp-info="10" data-xwiki-image-style-alignment="center"]]
91 91  
92 92  {{figureCaption}}
93 -ACMP Licensing Plugin
93 +acmp Licensing Plugin
94 94  {{/figureCaption}}
95 95  {{/figure}}
96 96  
97 -In addition to the solutions you use in ACMP, you’ll see information about the number of licenses purchased for each solution, license usage, and license types:
97 +In addition to the solutions you use in acmp, you’ll see information about the number of licenses purchased for each solution, license usage, and license types:
98 98  
99 99  The license types are categorized as //Licensed//, //Unlicensed//, and //Evaluation// - that is, EVAL licenses or trial licenses.
100 100  
... ... @@ -101,10 +101,10 @@
101 101  When you click on a solution in the list view, a detailed view of the solution and its current licensing status opens in the right half of the workspace.
102 102  
103 103  {{figure}}
104 -[[image:Lizenzdetails.PNG||data-xwiki-image-style-alignment="center" height="277" width="424"]]
104 +[[image:Lizenzdetails.PNG||data-cmp-info="10" data-xwiki-image-style-alignment="center" height="277" width="424"]]
105 105  
106 106  {{figureCaption}}
107 -Licensing the ACMP Helpdesk solution in the Details View
107 +Licensing the acmp Helpdesk solution in the Details View
108 108  {{/figureCaption}}
109 109  {{/figure}}
110 110  
... ... @@ -136,7 +136,7 @@
136 136  
137 137  This may be due to the following reasons:
138 138  
139 -1. The ACMP Server was unable to reach the license server for too long (approx. 30 days).
139 +1. The acmp Server was unable to reach the license server for too long (approx. 30 days).
140 140  1. No new offline server license file has been imported for too long (approx. 180 days).
141 141  
142 142  The license was not validated and can therefore no longer be used.
... ... @@ -154,7 +154,7 @@
154 154  )))
155 155  |(% style="width:160px" %)**Number of Licenses**|(% style="width:1857px" %)The “Number of Licenses” field indicates the total number of licenses purchased.
156 156  |**Metric**|(((
157 -The licensing metric specifies how ACMP counts individual licenses and their usage.
157 +The licensing metric specifies how acmp counts individual licenses and their usage.
158 158  
159 159  
160 160  **Floating**
... ... @@ -172,7 +172,7 @@
172 172  * Once a Node-Locked license point is mapped to a client, that license point is used and can no longer be released.
173 173  
174 174  {{aagon.infobox}}
175 -Please note that deleting the client from ACMP after the fact will not release the license!
175 +Please note that deleting the client from acmp after the fact will not release the license!
176 176  {{/aagon.infobox}}
177 177  
178 178  **Per Asset**
... ... @@ -220,33 +220,29 @@
220 220  * The “Updates and Support Through” field is only available for the //Perpetual// license model.
221 221  )))
222 222  
223 -
224 -
225 225  = Refresh License Information =
226 226  
227 -If, for example, new licenses for ACMP have been purchased and this status change needs to be updated immediately, you can queue the //Update Server License// server job.
225 +If, for example, new licenses for acmp have been purchased and this status change needs to be updated immediately, you can queue the //Update Server License// server job.
228 228  
229 -To do this, click [[image:image-20240320163900-1.png||height="26" width="24"]]//Refresh License Information// on the ribbon bar.
227 +To do this, click [[image:image-20240320163900-1.png||data-cmp-info="10" height="26" width="24"]]//Refresh License Information// on the ribbon bar.
230 230  
231 231  {{aagon.infobox}}
232 -As a rule, newly imported licenses are updated daily by default using the //Update Server License// server job as part of the scheduled server jobs. The start condition can be changed under //System// > //Settings// > //ACMP Server// > //Update Server License//.
230 +As a rule, newly imported licenses are updated daily by default using the //Update Server License// server job as part of the scheduled server jobs. The start condition can be changed under //System// > //Settings// > //acmp Server// > //Update Server License//.
233 233  {{/aagon.infobox}}
234 234  
235 -
236 -
237 237  ​
238 238  
239 239  = Enter Server License Key =
240 240  
241 -Generally speaking, the need to re-import a server license key will rarely arise as long as you are working in a normal ACMP environment.
237 +Generally speaking, the need to re-import a server license key will rarely arise as long as you are working in a normal acmp environment.
242 242  
243 243  However, if you are working in an offline environment, you must manually import your offline file on a regular basis.
244 244  
245 245  For both scenarios, proceed as follows:
246 246  
247 -~1. Under //System//, navigate to //ACMP Licenses//.
243 +~1. Under //System//, navigate to //acmp Licenses//.
248 248  
249 -2. Click [[image:https://doc.aagon.com/bin/download/ACMP/66/ACMP-Solutions/System/ACMP%20Lizenzen/WebHome/image-20240320164121-2.png?width=35&height=34&rev=1.1||alt="image-20240320164121-2.png" height="25" width="26"]]//Enter Server License Key// on the ribbon bar. A window will open:
245 +2. Click [[image:https://doc.aagon.com/bin/download/ACMP/66/ACMP-Solutions/System/ACMP%20Lizenzen/WebHome/image-20240320164121-2.png?width=35&height=34&rev=1.1||alt="image-20240320164121-2.png" data-cmp-info="10" height="25" width="26"]]//Enter Server License Key// on the ribbon bar. A window will open:
250 250  
251 251  {{figure}}
252 252  {{figureCaption}}
... ... @@ -254,7 +254,7 @@
254 254  
255 255  
256 256  
257 -[[image:66_ACMP Lizenzen_Server-Lizenzschlüssel updaten Login_902.png||data-xwiki-image-style-alignment="center" height="501" width="686"]]
253 +[[image:66_ACMP Lizenzen_Server-Lizenzschlüssel updaten Login_902.png||data-cmp-info="10" data-xwiki-image-style-alignment="center" height="501" width="686"]]
258 258  
259 259  Importing the Server license key or the offline Server license file
260 260  
... ... @@ -265,7 +265,7 @@
265 265  
266 266  3. Enter the server license key from the email you received under //Enter Server License Key//.
267 267  
268 -4. If you are using an offline environment, you will also receive an offline file in ZIP format that can be imported. To do this, enable the radio button //Select Offline Server License File// and click the icon [[image:https://doc.aagon.com/bin/download/ACMP/66/ACMP-Solutions/System/ACMP%20Lizenzen/WebHome/image-20240314150648-1.png?width=27&height=27&rev=1.2||alt="image-20240314150648-1.png" height="27" width="27"]].
264 +4. If you are using an offline environment, you will also receive an offline file in ZIP format that can be imported. To do this, enable the radio button //Select Offline Server License File// and click the icon [[image:https://doc.aagon.com/bin/download/ACMP/66/ACMP-Solutions/System/ACMP%20Lizenzen/WebHome/image-20240314150648-1.png?width=27&height=27&rev=1.2||alt="image-20240314150648-1.png" data-cmp-info="10" height="27" width="27"]].
269 269  
270 270  {{aagon.infobox}}
271 271  Please note that we do not automatically send you the offline file; you must actively request it from your Aagon contact person!
... ... @@ -273,6 +273,6 @@
273 273  
274 274  ​5. Then import the //LicencePackage.zip// file.
275 275  
276 -6. Next, click [[image:https://doc.aagon.com/bin/download/ACMP/66/ACMP-Solutions/System/ACMP%20Lizenzen/WebHome/image-20240320164121-5.png?width=36&height=32&rev=1.1||alt="image-20240320164121-5.png" height="20" width="23"]]//Refresh //on the ribbon bar.
272 +6. Next, click [[image:https://doc.aagon.com/bin/download/ACMP/66/ACMP-Solutions/System/ACMP%20Lizenzen/WebHome/image-20240320164121-5.png?width=36&height=32&rev=1.1||alt="image-20240320164121-5.png" data-cmp-info="10" height="20" width="23"]]//Refresh //on the ribbon bar.
277 277  
278 278  Your new server license key has now been imported, and the license information has been updated.
© Aagon GmbH 2026
Besuchen Sie unsere aagon-Community