Changes for page Notifier

Last modified by Sabrina V. on 2026/08/07 12:05

From 1.1 to 2.1

From version 2.1

edited by Sabrina V.
on 2026/07/28 08:45

Change comment: There is no comment for this version

To version 3.1

edited by Sabrina V.
on 2026/08/07 12:05

Change comment: There is no comment for this version

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@@ -11,7 +11,7 @@
  To install the Notifier, you must have at least the .NET Framework 3.5 installed. Using the CTI functionality also requires an installed and configured TAPI driver. You can usually obtain the necessary installation files directly from your phone system manufacturer. However, drivers from other vendors can also be used.
--In addition, the ACMP Console should be installed, as this is the only way to benefit from quick access to tickets. Once all prerequisites are met, you can install the Notifier by executing the corresponding setup file “~\~\%ACMP-Server%\ACMP\Notifier\ACMP Notifier_Installer.msi” and following the installation instructions. A corresponding [[Whitepaper>>attach:Installation und Konfiguration der Aagon Data Foundation - Whitepaper.pdf]] for the background services “ACMP Data Proxy” and “ACMP Data Gateway” also provides detailed information on the installation and configuration of these services, which are required for the Notifier. These should be installed by the administrator.
++In addition, the ACMP Console should be installed, as this is the only way to benefit from quick access to tickets. Once all prerequisites are met, you can install the Notifier by executing the corresponding setup file “~\~\%ACMP-Server%\ACMP\Notifier\ACMP Notifier_Installer.msi” and following the installation instructions. A corresponding Whitepaper for the background services “ACMP Data Proxy” and “ACMP Data Gateway” also provides detailed information on the installation and configuration of these services, which are required for the Notifier. These should be installed by the administrator.
  After starting the ACMP Helpdesk Notifier, you can log in with your user credentials. If the “Log in automatically” option is activated, you will no longer need to enter your login credentials when starting the Notifier, and the Notifier will start immediately. Additionally, when starting the Notifier for the first time, you must specify the URL for the ACMP Data Proxy. You can obtain this from your administrator.