Changes for page Helpdesk

Last modified by Sabrina V. on 2026/10/06 12:29

From version 3.1
edited by Sabrina V.
on 2026/10/06 12:29
Change comment: There is no comment for this version
To version 2.1
edited by Sabrina V.
on 2026/10/06 12:28
Change comment: There is no comment for this version

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22 22  
23 23  Furthermore, the acmp Helpdesk Center offers the option to store tickets along with solutions or frequently asked questions in a knowledge base. This allows for an immediate solution to be found for various problems.
24 24  
25 -By default, 15 EVAL licenses are included with each solution. In the event that licenses requested at a later date cannot be integrated in a timely manner, aagon grants a 10% tolerance. When additional licenses are integrated, these EVAL licenses become invalid and may no longer be used.
25 +By default, 15 EVAL licenses are included with each solution. In the event that licenses requested at a later date cannot be integrated in a timely manner, Aagon grants a 10% tolerance. When additional licenses are integrated, these EVAL licenses become invalid and may no longer be used.
26 26  
27 27  To learn how to integrate licenses, see [[Licences>>doc:ACMP.610.ACMP-Solutions.Lizenzmanagement.Lizenzen.WebHome]].
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