Changes for page Abfragen auswerten

Last modified by Sabrina V. on 2026/10/08 09:43

From version 8.1
edited by Sabrina V.
on 2026/06/09 06:57
Change comment: There is no comment for this version
To version 12.1
edited by Sabrina V.
on 2026/10/08 09:43
Change comment: There is no comment for this version

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... ... @@ -14,19 +14,19 @@
14 14  
15 15  (% style="width:1495.23px" %)
16 16  |**Inventoried Client type**|(% style="width:1339px" %)**Description**
17 -|[[image:https://doc.aagon.com/bin/download/ACMP/68/ACMP-Solutions/Jobs/WebHome/Ico_ClientTypeService.png?width=32&height=32&rev=1.1||alt="Ico_ClientTypeService.png"]]|(% style="width:1339px" %)The Client was inventoried by the [[ACMP Agent>>path:/bin/view/ACMP/610/Arbeiten%20mit%20der%20ACMP%20Console/Clients%20erfassen/ACMP%20Agenten%20installieren/]].
17 +|[[image:https://doc.aagon.com/bin/download/ACMP/68/ACMP-Solutions/Jobs/WebHome/Ico_ClientTypeService.png?width=32&height=32&rev=1.1||alt="Ico_ClientTypeService.png"]]|(% style="width:1339px" %)The Client was inventoried by the [[acmp Agent>>doc:ACMP.610.ACMP installieren.ACMP Agenten installieren.WebHome]].
18 18  |[[image:ACMP.63.ACMP-Solutions.Client-Management.Abfrageverwaltung.Abfragen auswerten.WebHome@platform_windows.png||alt="ClientTypeOSC" height="32" width="32"]]|(% style="width:1339px" %)(((
19 -The client was detected via the [[OneScanClient >>path:/bin/get/ACMP/610/ACMP-Solutions/Client-Management/Abfrageverwaltung/?sheet=CKEditor.ResourceDispatcher&outputSyntax=plain&language=en&type=doc&reference=ACMP.610.Arbeiten%20mit%20der%20ACMP%20Console.Clients%20erfassen.OneScanClient.WebHome&typed=true]]or the Windows [[Offline Scanner>>path:/bin/get/ACMP/610/ACMP-Solutions/Client-Management/Abfrageverwaltung/?sheet=CKEditor.ResourceDispatcher&outputSyntax=plain&language=en&type=doc&reference=ACMP.610.Arbeiten%20mit%20der%20ACMP%20Console.Clients%20erfassen.Offline%20Scanner.WebHome&typed=true]].
19 +The client was detected via the [[OneScanClient >>doc:ACMP.610.Arbeiten mit der ACMP Console.Clients erfassen.OneScanClient.WebHome]]or the Windows [[Offline Scanner>>doc:ACMP.610.Arbeiten mit der ACMP Console.Clients erfassen.Offline Scanner.WebHome]].
20 20  )))
21 -|[[image:XWiki.Images.WebHome@clienttypead_small.png||alt="ClientTypeAD" height="32" width="32"]]|(% style="width:1339px" %)Client was detected by [[Agentless Scanner>>path:/bin/view/ACMP/610/Arbeiten%20mit%20der%20ACMP%20Console/Clients%20erfassen/Agentless%20Scanner/]].
22 -|[[image:XWiki.Images.WebHome@clienttypemanualclient_small.png||alt="ClientTypeManualClient" height="32" width="32"]]|(% style="width:1339px" %)The Client was entered [[manually>>path:/bin/view/ACMP/610/ACMP-Solutions/Client-Management/Manuelle%20Clients/]].
21 +|[[image:XWiki.Images.WebHome@clienttypead_small.png||alt="ClientTypeAD" height="32" width="32"]]|(% style="width:1339px" %)Client was detected by [[Agentless Scanner>>doc:ACMP.610.Arbeiten mit der ACMP Console.Clients erfassen.Agentless Scanner.WebHome]].
22 +|[[image:XWiki.Images.WebHome@clienttypemanualclient_small.png||alt="ClientTypeManualClient" height="32" width="32"]]|(% style="width:1339px" %)The Client was entered [[manually>>doc:ACMP.610.ACMP-Solutions.Client-Management.Manuelle Clients.WebHome]].
23 23  |[[image:XWiki.Images.WebHome@oslinux.png||alt="OSLinux" height="32" width="32"]]|(% style="width:1339px" %)(((
24 -The Client was inventoried either via the Linux Agent or via a [[Unix Agent>>path:/bin/get/ACMP/610/ACMP-Solutions/Client-Management/Abfrageverwaltung/?sheet=CKEditor.ResourceDispatcher&outputSyntax=plain&language=en&type=doc&reference=ACMP.610.Arbeiten%20mit%20der%20ACMP%20Console.Clients%20erfassen.Unix%20Agent%20installieren.WebHome&typed=true]] (including version 1.10), via a One-Time scan or via the Unix Offline Scanner.
24 +The Client was inventoried either via the Linux Agent or via a [[Unix Agent>>doc:ACMP.610.Arbeiten mit der ACMP Console.Clients erfassen.Unix Agent installieren.WebHome]] (including version 1.10), via a One-Time scan or via the Unix Offline Scanner.
25 25  
26 26  However, it cannot be managed, i.e., no jobs or scripts can be executed for this Client.
27 27  )))
28 28  |[[image:https://doc.aagon.com/bin/download/ACMP/68/ACMP-Solutions/Jobs/WebHome/Ico_ClientType_Linux_Managed.png?width=32&height=32&rev=1.1||alt="Ico_ClientType_Linux_Managed.png"]]|(% style="width:1339px" %)(((
29 -The Client was inventoried via a [[Unix Agent>>path:/bin/get/ACMP/610/ACMP-Solutions/Client-Management/Abfrageverwaltung/?sheet=CKEditor.ResourceDispatcher&outputSyntax=plain&language=en&type=doc&reference=ACMP.610.Arbeiten%20mit%20der%20ACMP%20Console.Clients%20erfassen.Unix%20Agent%20installieren.WebHome&typed=true]] (from version 1.11) and can be managed.
29 +The Client was inventoried via a [[Unix Agent>>doc:ACMP.610.Arbeiten mit der ACMP Console.Clients erfassen.Unix Agent installieren.WebHome]] (from version 1.11) and can be managed.
30 30  )))
31 31  |[[image:XWiki.Images.WebHome@osmac.png||alt="OSMac" height="32" width="32"]]|(% style="width:1339px" %)(((
32 32  The Client was inventoried via the MacOS Agent or via a [[Unix Agent>>doc:ACMP.610.Arbeiten mit der ACMP Console.Clients erfassen.Unix Agent installieren.WebHome]] (including version 1.10), via a one-time scan or via the Unix Offline Scanner.
... ... @@ -34,9 +34,9 @@
34 34  However, it cannot be managed, i.e., no jobs or scripts can be executed for this Client.
35 35  )))
36 36  |[[image:https://doc.aagon.com/bin/download/ACMP/610/ACMP-Solutions/Jobs/WebHome/Ico_ClientType_MacOs_Managed.png?width=32&height=32&rev=1.1||alt="Ico_ClientType_MacOs_Managed.png"]]|(% style="width:1339px" %)(((
37 -The Client was inventoried using a [[Unix Agent>>path:/bin/get/ACMP/610/ACMP-Solutions/Client-Management/Abfrageverwaltung/?sheet=CKEditor.ResourceDispatcher&outputSyntax=plain&language=en&type=doc&reference=ACMP.610.Arbeiten%20mit%20der%20ACMP%20Console.Clients%20erfassen.Unix%20Agent%20installieren.WebHome&typed=true]] (from version 1.11) and can be managed.
37 +The Client was inventoried using a [[Unix Agent>>doc:ACMP.610.Arbeiten mit der ACMP Console.Clients erfassen.Unix Agent installieren.WebHome]] (from version 1.11) and can be managed.
38 38  )))
39 -|[[image:XWiki.Images.WebHome@client_networkboot.png||alt="Client_NetworkBoot" height="32" width="32"]]|(% style="width:1339px" %)The Client was detected using the [[Network Boot Service>>path:/bin/view/ACMP/610/ACMP-Solutions/OS%20Deployment/Network%20Boot%20Service/]].
39 +|[[image:XWiki.Images.WebHome@client_networkboot.png||alt="Client_NetworkBoot" height="32" width="32"]]|(% style="width:1339px" %)The Client was detected using the [[Network Boot Service>>doc:ACMP.610.ACMP-Solutions.OS Deployment.Network Boot Service.WebHome]].
40 40  |[[image:XWiki.Images.WebHome@clienttypemobileclientandroid.png||alt="ClientTypeMobileClientAndroid" height="32" width="32"]]|(% style="width:1339px" %)It is a mobile Android Client.
41 41  |[[image:XWiki.Images.WebHome@clienttypemobileclientios.png||alt="ClientTypeMobileClientiOS" height="32" width="32"]]|(% style="width:1339px" %)This is a mobile iOS Client.
42 42  |[[image:Windows Mobile Client Icon.png||height="32" width="32"]]|(% style="width:1339px" %)This is an imported Windows device from a mobile device management system such as Intune.
... ... @@ -105,11 +105,11 @@
105 105  You have a small selection of options via the quick menu:
106 106  
107 107  |**Symbol**|**Description**
108 -|[[image:image-20240703105143-15.png]]|Updates the current window. If you change Clients, fields or filters in an already open Query, it is essential to update it so that the ACMP Server takes the changes into account.
108 +|[[image:image-20240703105143-15.png]]|Updates the current window. If you change Clients, fields or filters in an already open Query, it is essential to update it so that the acmp Server takes the changes into account.
109 109  |[[image:image-20240703105133-7.png]]|A submenu for managing your Clients will open. In the system selection, you have quick access to the most common query actions.
110 110  |[[image:image-20240703105148-16.png]]|A submenu for managing Windows Update Actions opens. In this menu, you can make specific changes from Windows Update Management and, among other things, install or uninstall Updates.
111 111  |[[image:image-20240703105133-9.png]]|Choose action [[Defender Management>>doc:ACMP.610.ACMP-Solutions.Security.Defender Management.WebHome]] if you want to start a Defender Scan or Update via the quick access or assign or remove Configuration Profiles.
112 -|[[image:image-20240703105133-10.png]]|You can create and distribute certificates for selected Clients or revoke them via the [[ACMP Gateway>>doc:ACMP.610.ACMP-Solutions.System.Gateway.WebHome]].
112 +|[[image:image-20240703105133-10.png]]|You can create and distribute certificates for selected Clients or revoke them via the [[acmp Gateway>>doc:ACMP.610.ACMP-Solutions.System.Gateway.WebHome]].
113 113  |[[image:image-20240703105154-17.png]]|You can use [[BitLocker Management>>doc:ACMP.610.ACMP-Solutions.Security.BitLocker Management.WebHome]] to disable BitLocker or change drive passwords on selected Clients. In addition, you can also assign or remove Configuration Profiles.
114 114  |[[image:image-20240703105158-18.png]]|A submenu opens with all the [[Intune>>doc:ACMP.610.ACMP-Solutions.Client-Management.ACMP Intune Connector.WebHome]]-specific actions that you can execute on a Client..
115 115  |[[image:image-20240703105204-19.png]]|This opens a wizard for the execution of jobs. This allows you to distribute Client Commands, Job Collections, System Jobs, Managed Software or Windows Update Collections, which are then to be executed on the selected Clients.
... ... @@ -119,7 +119,7 @@
119 119  
120 120  == Special feature: Suspicious Clients in the system ==
121 121  
122 -If you come across a warning triangle icon in a query while working with ACMP, there are //suspicious //Clients in your system. A suspicious Client is a Client whose Client ID is not unique and is used by at least one other agent. Suspicious Clients can appear in all Client-based queries (e.g. in the containers, Assets or linked tickets).
122 +If you come across a warning triangle icon in a query while working with acmp, there are //suspicious //Clients in your system. A suspicious Client is a Client whose Client ID is not unique and is used by at least one other agent. Suspicious Clients can appear in all Client-based queries (e.g. in the containers, Assets or linked tickets).
123 123  
124 124  {{figure}}
125 125  [[image:66_ClientManagement_Abfrageverwaltung_Client_Details_1288.png||alt="63_ClientManagement_Abfrageverwaltung_Client_Details_1288.png" data-xwiki-image-style-alignment="center"]]
... ... @@ -149,6 +149,41 @@
149 149  
150 150  You can use the display field //"Is a candidate for a duplicate ClientID"// to build targeted Queries that automatically notify you of the occurrence of //suspicious //Clients.
151 151  
152 +== Client ID Assignment ==
153 +
154 +You can select one or more items directly from the Client Details and execute the agent installation with a new Client ID on the agent computers to remove the suspicious clients. Once corrected, the items disappear from the list of Client IDs and are no longer flagged as “suspicious” by the system.
155 +
156 +Using the display field //Is a candidate for a duplicate Client ID//, you can create targeted Queries that automatically notify you of the presence of //suspicious //Clients.
157 +
158 +In acmp, the Client ID is the unique identifier for a client, which is used to map the dataset on the acmp Server. If the client does not have a Client ID, it logs in to the acmp Server without identification. In such a case, the distinguishing criterion you selected in the [[Client Settings>>doc:ACMP.610.ACMP-Solutions.System.Einstellungen.ACMP Agent.WebHome||anchor="HClientSettings"]] (e.g., the computer SIDs or the primary MAC address for Windows clients) takes effect . If a dataset matching that criterion already exists within acmp, the client is assigned the ID of that selected dataset. If no corresponding client dataset exists yet, a new Client ID is generated for the client.
159 +
160 +**How does the client determine that it already has a Client ID?**
161 +
162 +On the client, there are two sources that are checked for this purpose:
163 +
164 +1. First, the file “ClientID.ini” is found in the acmp Client directory (C:\Program Files(x86)\ACMPClient). If this file exists, the ID contained within it is used.
165 +1. If the “ClientID.ini” file does not exist, the registry entry “StoredClientId” is found under the path HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\Aagon\ACMP. If the entry exists, the ID stored there is used.
166 +
167 +=== Client ID and Cloning Virtual Machines (VMs) ===
168 +
169 +Often, one of the IDs (either from “ClientID.ini” or from the “StoredClientId” registry entry) is copied along when cloning a virtual machine or creating one from a template. Without proper preparation, the cloned VMs would therefore log in to the acmp Server with the same client ID and overwrite each other’s datasets.
170 +
171 +Recommended Procedure Before Cloning or Creating Templates
172 +
173 +1. First, stop the acmp Client service.
174 +1. Then delete the registry entry “HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\Aagon\Acmp\StoredClientId”.
175 +1. Also delete the file “ClientID.ini” from the installation directory (C:\Program Files(x86)\ACMPClient\ClientID.ini).
176 +
177 +The next time the agent is started on the cloned VM, neither the file nor the registry entry will be present, and the client will log in to the server without a Client ID, allowing the [[distinguishing criterion>>doc:ACMP.610.ACMP-Solutions.System.Einstellungen.ACMP Agent.WebHome||anchor="HClientSettings"]] from the settings to take effect again.
178 +
179 +__Alternative Solution: Reinstallation with a New Client ID__
180 +
181 +You can install an acmp agent with a new Client ID using Launcher.exe. To do this, open the acmp network share on the acmp Server from the client and navigate to the //Client// subdirectory. In this subdirectory, you’ll find the “Launcher.exe” file, which you can run with local admin rights to install the client. For a fresh installation with a new Client ID, be sure to use the following parameter:
182 +
183 +/FORCEREINSTALLATION /MAKENEWCLIENTID
184 +
185 +You can find more info on this on the “[[Installing acmp Agents>>doc:ACMP.610.Arbeiten mit der ACMP Console.Clients erfassen.ACMP Agenten installieren.WebHome]]” page.
186 +
152 152  == Tree structure of the Client Details ==
153 153  
154 154  You can use the tree structure to display individual areas of the Client. These are accessible via the Client Details. This allows you to retrieve the dates without having to create a new Query. In addition, hardware and software-specific data can be retrieved, which provides you with certain information.
... ... @@ -155,8 +155,8 @@
155 155  
156 156  
157 157  |**Area**|**Description**
158 -|**ACMP Gateway**|In this section, you can check the Client certificates assigned for the ACMP Gateway and see which ones are in use. If you have assigned a certificate to the Client, you can also see the validity period, the status and the serial number from the entry.
159 -|**Asset Management**|In this area, you can create an Asset, edit an existing Asset or remove a Shortcut from the current Client, provided you have valid licenses for ACMP Asset Management.
193 +|**acmp Gateway**|In this section, you can check the Client certificates assigned for the acmp Gateway and see which ones are in use. If you have assigned a certificate to the Client, you can also see the validity period, the status and the serial number from the entry.
194 +|**Asset Management**|In this area, you can create an Asset, edit an existing Asset or remove a Shortcut from the current Client, provided you have valid licenses for acmp Asset Management.
160 160  |**Custom fields**|(((
161 161  All user-defined dates are stored in this area. These include custom fields, documents and Master Data.
162 162  
... ... @@ -190,17 +190,17 @@
190 190  |**Virtualization**|(((
191 191  In this area, you can set the virtualisation options for the selected Client.
192 192  
193 -In the upper area, you determine whether the Client is running //on a physical host// or //in a virtual machine//. These are then displayed in an overview and can be marked as backup or failover. The lower area allows you to define in which virtual machines the Client is running. The information is automatically filled in by the //VMware vSphere scanner //if you have configured this in the settings (//Settings// > //ACMP// //Server// > //Virtualisation//).
228 +In the upper area, you determine whether the Client is running //on a physical host// or //in a virtual machine//. These are then displayed in an overview and can be marked as backup or failover. The lower area allows you to define in which virtual machines the Client is running. The information is automatically filled in by the //VMware vSphere scanner //if you have configured this in the settings (//Settings// > //acmp// //Server// > //Virtualisation//).
194 194  )))
195 195  |**Windows Update Inventory**|(((
196 196  In this area, you can view the Windows Updates that are //installed and available //for the Client, as well as the Windows Update Logs.
197 197  
198 198  {{aagon.infobox}}
199 -If the Client is managed by ACMP, you will see the management options in the Windows Update Management category.
234 +If the Client is managed by acmp, you will see the management options in the Windows Update Management category.
200 200  {{/aagon.infobox}}
201 201  
202 202  The //Windows Update Logs //are logged in full so that you can also view them. You can use the options to save or delete these logs.
203 203  )))
204 204  |**Windows Update Management**|(((
205 -In this section, you can have ACMP manage Windows Updates. The //already installed//,// not installed //and// failed updates //are displayed. You can also specify whether declined updates should be hidden or displayed. You have the option to update the log files (//install selected updates//) or delete them (//uninstall selected updates//).
240 +In this section, you can have acmp manage Windows Updates. The //already installed//,// not installed //and// failed updates //are displayed. You can also specify whether declined updates should be hidden or displayed. You have the option to update the log files (//install selected updates//) or delete them (//uninstall selected updates//).
206 206  )))
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