Changes for page acmp Server installieren

Last modified by Sabrina V. on 2026/10/08 11:44

From version 2.1
edited by Sabrina V.
on 2024/10/14 08:12
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To version 14.1
edited by Sabrina V.
on 2026/10/08 11:44
Change comment: There is no comment for this version

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8 8  
9 9  = Starting the installation of the server =
10 10  
11 -You can install the ACMP server using an .iso file provided by Aagon. Navigate to this file in your resources directory and place the ISO in a virtual drive or unpack the ISO with e.g. 7-Zip. Then open the dvdstart.exe from the virtual drive or the unzipped directory with a double click.
11 +You can install the acmp server using an .iso file provided by aagon. Navigate to this file in your resources directory and place the ISO in a virtual drive or unpack the ISO with e.g. 7-Zip. Then open the dvdstart.exe from the virtual drive or the unzipped directory with a double click.
12 12  
13 13  {{figure}}
14 -[[image:63_ACMP_Installation_ACMP_Setup_754.png||data-xwiki-image-style-alignment="center"]]
14 +[[image:image-2025-03-26-09-25-36-652.png||alt="63_ACMP_Installation_ACMP_Setup_754.png" data-xwiki-image-style-alignment="center"]]
15 15  
16 16  {{figureCaption}}
17 -ACMP Setup
17 +acmp Setup
18 18  {{/figureCaption}}
19 19  {{/figure}}
20 20  
21 -Start the ACMP setup with a mouse click. A wizard will guide you through the installation step by step. First select the language in which the installation will be performed. Please note that this is only the installation language and not the language in which ACMP can be opened afterwards.
21 +Start the acmp setup with a mouse click. A wizard will guide you through the installation step by step. First select the language in which the installation will be performed. Please note that this is only the installation language and not the language in which acmp can be opened afterwards.
22 22  
23 23  == License agreement ==
24 24  
25 -Read and accept the licence agreement for the installation of the ACMP server. If you do not accept it, the installation cannot continue and must be cancelled.
25 +Read and accept the licence agreement for the installation of the acmp server. If you do not accept it, the installation cannot continue and must be cancelled.
26 26  
27 27  == Database installation ==
28 28  
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30 30  
31 31  |**Type of database**|**Description**
32 32  |„Use existing Microsoft SQL Server: Existing database“|(((
33 -If you have previously created a database on your SQL Server (e.g. using Management Studio) and want to use it, you can use this database for the ACMP installation.
33 +If you have previously created a database on your SQL Server (e.g. using Management Studio) and want to use it, you can use this database for the acmp installation.
34 34  
35 35  {{aagon.warnungsbox}}
36 -For technical reasons, ACMP deletes all existing tables in the database during a new installation and creates the tables required for ACMP. In order to be able to use the old data again later, you must back it up before a new installation. Contact support for information on how to restore your data without risk.
36 +For technical reasons, acmp deletes all existing tables in the database during a new installation and creates the tables required for acmp. In order to be able to use the old data again later, you must back it up before a new installation. Contact support for information on how to restore your data without risk.
37 37  {{/aagon.warnungsbox}}
38 38  )))
39 -|„Use existing Microsoft SQL Server: Create new database“|With this option a new database will be created by the ACMP setup. In order for the database to be created, you must specify a user with sufficient rights. This user will also create a new database user that is specific to the ACMP, so that this user does not have broad rights, but only access to the ACMP database. To learn how to create a database correctly, see the related white paper.
39 +|„Use existing Microsoft SQL Server: Create new database“|With this option a new database will be created by the acmp setup. In order for the database to be created, you must specify a user with sufficient rights. This user will also create a new database user that is specific to the acmp, so that this user does not have broad rights, but only access to the acmp database.
40 40  |„Install Microsoft SQL Server 2019 express locally“|(((
41 41  The SQL Server is installed directly in the background by the setup, which means that subsequent configuration is not mandatory.
42 42  
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46 46  Please note that SQL Server Express can only cover a limited number of devices. We recommend that you only install it locally if you have between 250 and a maximum of 500 devices.
47 47  {{/aagon.infobox}}
48 48  
49 +{{aagon.infobox}}
50 +When installing the database, also pay explicit attention to the sorting. The sorting of the database must match the sorting of the database instance. If the instance is, for example, ‘SQL_Latin1_General_CP1_CI_AS’, then the database cannot take on a different one. We generally recommend the ‘Latin1_General_CI_AS’ sorting.
51 +{{/aagon.infobox}}
52 +
49 49  {{figure}}
50 -[[image:63_Erstinstallation_Datenbank installieren_767.png||data-xwiki-image-style-alignment="center"]]
54 +[[image:69_ACMP Installation_Wizard 2_755.png||alt="69_Erstinstallation_Datenbank installieren_767.png" data-xwiki-image-style-alignment="center"]]
51 51  
52 52  {{figureCaption}}
53 53  Database installation
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61 61  Enter the connection parameters for the database so that it can be successfully set up and used later.
62 62  
63 63  {{figure}}
64 -[[image:63_Erstinstallation_Neue Datenbank anlegen_767.png||data-xwiki-image-style-alignment="center"]]
68 +[[image:69_ACMP Installation_Wizard 2_755.png||alt="69_Erstinstallation_Neue Datenbank anlegen_767.png" data-xwiki-image-style-alignment="center"]]
65 65  
66 66  {{figureCaption}}
67 67  Create a new database
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70 70  
71 71  Enter the MS SQL Server (in the notation <Server>\<instance>), where you can specify the server name or IP address. If you want to find existing servers on your network, click on the [[image:image-20220819082915-1.png]]icon and load one of the existing databases into the field.
72 72  
77 +{{aagon.versionierungsbox}}
78 +With version 6.8.0 an Azure database can be used for a new acmp installation. From version 6.9 onwards, Microsoft SQL Server 2025 will also be supported.
79 +Please note that the installation may take a few minutes.
80 +{{/aagon.versionierungsbox}}
81 +
73 73  {{aagon.infobox}}
74 74  If you are unable to connect, check that you have entered the server instance correctly.
75 75  {{/aagon.infobox}}
76 76  
77 77  {{aagon.infobox}}
78 -Please note that [[multi tenancy>>doc:ACMP.67.ACMP-Solutions.System.Mandanten.WebHome||anchor="HMandantenfE4higkeit"]] is only supported with SQL Server 2016. If you are using a lower version (< 2016), some features in ACMP will not be supported.
87 +Please note that [[multi tenancy>>doc:ACMP.610.ACMP-Solutions.System.Mandanten.WebHome||anchor="HMandantenfE4higkeit"]] is only supported by MS SQL Server 2016 SP1 or higher. If you are using a lower version (< 13.0.4001.0 (2016 SP1)), some features in acmp will not be supported.
79 79  {{/aagon.infobox}}
80 80  
81 -For the 'Database Server Login', enter a user who has the right to create databases and users. Define the name of the new database for ACMP under "Create new database". The "ACMP Database Login" user (here~:// ACMPDBUser//) is created on your SQL Server and configured so that it only has rights for the ACMP database. This user will then be used by the ACMP Server to connect to the SQL Server or the database.
90 +For the 'Database Server Login', enter a user who has the right to create databases and users. Define the name of the new database for acmp under "Create new database". The "acmp Database Login" user (here~:// ACMPDBUser//) is created on your SQL Server and configured so that it only has rights for the acmp database. This user will then be used by the acmp Server to connect to the SQL Server or the database.
82 82  
83 83  {{aagon.infobox}}
84 84  If you are performing a manual SQL Server installation, you must have enabled //the Database Engine Services //instance function in the //Function Selection //menu. If you also want to use Ticket Management, you must also select //Full Text Extraction and Semantic Extraction for the search//.
... ... @@ -103,18 +103,18 @@
103 103  {{/figure}}
104 104  
105 105  {{aagon.warnungsbox}}
106 -If you selected Named Instance when installing SQL Server, you must also use the specified instance name when setting up the ACMP database. If you selected Default Instance, specify only the server when setting up the ACMP database.
115 +If you selected Named Instance when installing SQL Server, you must also use the specified instance name when setting up the acmp database. If you selected Default Instance, specify only the server when setting up the acmp database.
107 107  {{/aagon.warnungsbox}}
108 108  
109 109  {{aagon.warnungsbox}}
110 -For technical reasons, ACMP deletes all existing tables in the database during a new installation and creates the tables required for ACMP. In order to be able to use the old data later, you must back it up before a new installation. Contact support for information on how to restore your data without risk.
119 +For technical reasons, acmp deletes all existing tables in the database during a new installation and creates the tables required for acmp. In order to be able to use the old data later, you must back it up before a new installation. Contact support for information on how to restore your data without risk.
111 111  {{/aagon.warnungsbox}}
112 112  
113 113  === Encrypted connection to SQL Server ===
114 114  
115 -You can establish an encrypted connection between the ACMP Server and the SQL Server either by using Transport Layer Security (TLS) or by creating an IPSec tunnel and routing the communication data through it. The aim is to encrypt the transport data. Read here how the two [[options>>doc:ACMP.67.ACMP installieren.ACMP Server installieren.Verbindung vom ACMP Server zum SQL Server einrichten.WebHome]] work.
124 +You can establish an encrypted connection between the acmp Server and the SQL Server either by using Transport Layer Security (TLS) or by creating an IPSec tunnel and routing the communication data through it. The aim is to encrypt the transport data. Read here how the two [[options>>doc:ACMP.610.ACMP installieren.ACMP Server installieren.Verbindung vom ACMP Server zum SQL Server einrichten.WebHome]] work.
116 116  
117 -== Select ACMP installation path ==
126 +== Select acmp installation path ==
118 118  
119 119  Specify the destination directory for the installation. You can enter the path manually or select it using the //Browse// button.
120 120  
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123 123  {{/aagon.infobox}}
124 124  
125 125  {{figure}}
126 -[[image:63_Erstinstallation_Installationspfad_776.png||data-xwiki-image-style-alignment="center"]]
135 +[[image:69_ACMP Installation_Wizard 4_755.png||alt="69_Erstinstallation_Installationspfad_776.png" data-xwiki-image-style-alignment="center"]]
127 127  
128 128  {{figureCaption}}
129 -Select ACMP installation path
138 +Select acmp installation path
130 130  {{/figureCaption}}
131 131  {{/figure}}
132 132  
133 -== **Configure ACMP Network** ==
142 +== **Configure acmp Network** ==
134 134  
135 -Specify the ports through which the ACMP clients and the ACMP server will communicate with each other. By default, the setup provides default values for the two communication ports (server port: 2106 and client port: 2108). However, these can be changed by you. If these port numbers are already being used by other programs, change the numbers so that ACMP is the only user of the ports. Also make sure that the ports for the server and the clients are different and not blocked by a firewall.
144 +Specify the ports through which the acmp clients and the acmp server will communicate with each other. By default, the setup provides default values for the two communication ports (server port: 2106 and client port: 2108). However, these can be changed by you. If these port numbers are already being used by other programs, change the numbers so that acmp is the only user of the ports. Also make sure that the ports for the server and the clients are different and not blocked by a firewall.
136 136  
137 -You can also create an Agent Installation and Network Discovery account that will be used to deploy the ACMP Agent to the machines on your network. The Network Discovery account is effective from a newer operating system than Windows Server 2003. It is recommended that this account has sufficient RPC and network browsing permissions.
146 +You can also create an Agent Installation and Network Discovery account that will be used to deploy the acmp Agent to the machines on your network. The Network Discovery account is effective from a newer operating system than Windows Server 2003. It is recommended that this account has sufficient RPC and network browsing permissions.
138 138  
139 139  {{aagon.infobox}}
140 140  The Computer Browser service must be started from an operating system >= Windows Server 2012.
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141 141  {{/aagon.infobox}}
142 142  
143 143  {{figure}}
144 -[[image:63_Erstinstallation_Kommunikationspfad_766.png||data-xwiki-image-style-alignment="center"]]
153 +[[image:69_ACMP Installation_Wizard 3_755.png||alt="69_Erstinstallation_Kommunikationspfad_766.png" data-xwiki-image-style-alignment="center"]]
145 145  
146 146  {{figureCaption}}
147 -Configure ACMP Network
156 +Configure acmp Network
148 148  {{/figureCaption}}
149 149  {{/figure}}
150 150  
151 -== Select ACMP administrator password ==
160 +== Select acmp administrator password ==
152 152  
153 -Set a secure password for your ACMP administrator account.
162 +Set a secure password for your acmp administrator account.
154 154  
155 155  {{aagon.warnungsbox}}
156 -You will need the password later to log in to the ACMP console.
165 +You will need the password later to log in to the acmp console.
157 157  {{/aagon.warnungsbox}}
158 158  
159 159  {{figure}}
160 -[[image:63_Erstinstallation_ACMP Administrator Passwort_755.png||data-xwiki-image-style-alignment="center"]]
169 +[[image:69_ACMP Installation_Administratoren Passwort_755.png||alt="69_Erstinstallation_ACMP Administrator Passwort_755.png" data-xwiki-image-style-alignment="center"]]
161 161  
162 162  {{figureCaption}}
163 -Select ACMP administrator password
172 +Select acmp administrator password
164 164  {{/figureCaption}}
165 165  {{/figure}}
166 166  
167 167  == OS Deployment configuration ==
168 168  
169 -To use OS Deployment in ACMP, you need a File Repository (with connection type "UNC") and a Network Boot Service.
178 +To use OS Deployment in acmp, you need a File Repository (with connection type "UNC") and a Network Boot Service.
170 170  You can select these two options during the initial installation, or configure them at a later time. This may be necessary, for example, if a company has multiple sites and you want to perform rollouts or install Windows at these sites.
171 171  
172 -* Create a file repository for OS Deployment: If you select this option, a network share will be created in the ACMP Server installation directory. A shared file repository with content type 'OSD' and connection type 'UNC' will also be created to store OS Deployment data.
181 +* Create a file repository for OS Deployment: If you select this option, a network share will be created in the acmp Server installation directory. A shared file repository with content type 'OSD' and connection type 'UNC' will also be created to store OS Deployment data.
173 173  * Install the Network Boot Service: The Network Boot Service is installed on the machine. This will allow you to install Clients over the network later.
174 174  
175 175  {{figure}}
176 -[[image:63_Erstinstallation_OS Deployment Konfiguration_778.png||data-xwiki-image-style-alignment="center"]]
185 +[[image:69_ACMP Installation_Wizard 6_755.png||alt="69_Erstinstallation_OS Deployment Konfiguration_778.png" data-xwiki-image-style-alignment="center"]]
177 177  
178 178  {{figureCaption}}
179 179  OS Deployment configuration
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185 185  The summary shows the most important information about the installation, which you can review at this point.
186 186  
187 187  {{figure}}
188 -[[image:63_Erstinstallation_Zusammenfassung_780.png||data-xwiki-image-style-alignment="center"]]
197 +[[image:69_ACMP Installation_Wizard 7_755.png||alt="69_Erstinstallation_Zusammenfassung_780.png" data-xwiki-image-style-alignment="center"]]
189 189  
190 190  {{figureCaption}}
191 191  Summary of the installation
... ... @@ -196,24 +196,24 @@
196 196  You can also copy the information here and save it in a .txt file, for example, so that it is not lost.
197 197  {{/aagon.infobox}}
198 198  
199 -== Installing ACMP Server and Console ==
208 +== Installing acmp Server and Console ==
200 200  
201 -When the installation is started, the ACMP server, the network boot service (depending on the selected settings) and the ACMP console are set up. You can follow the progress of the installation.
210 +When the installation is started, the acmp server, the network boot service (depending on the selected settings) and the acmp console are set up. You can follow the progress of the installation.
202 202  
203 203  {{figure}}
204 -[[image:63_Erstinstallation_Abschluss_783.png||data-xwiki-image-style-alignment="center"]]
213 +[[image:69_ACMP Installation_Wizard 8_755.png||alt="69_Erstinstallation_Abschluss_783.png" data-xwiki-image-style-alignment="center"]]
205 205  
206 206  {{figureCaption}}
207 -ACMP Installation
216 +acmp Installation
208 208  {{/figureCaption}}
209 209  {{/figure}}
210 210  
211 -== Finish (Completing the ACMP Setup Wizard) ==
220 +== Finish (Completing the acmp Setup Wizard) ==
212 212  
213 -On the last page you have the option to start the ACMP Console directly after the installation or to install the SQL Server Management Studio additionally. Click //Finish// to complete the installation.
222 +On the last page you have the option to start the acmp Console directly after the installation or to install the SQL Server Management Studio additionally. Click //Finish// to complete the installation.
214 214  
215 215  {{figure}}
216 -[[image:63_Erstinstallation_Abschluss_780.png||data-xwiki-image-style-alignment="center"]]
225 +[[image:69_ACMP Installation_Wizard 9_755.png||alt="69_Erstinstallation_Abschluss_780.png" data-xwiki-image-style-alignment="center"]]
217 217  
218 218  {{figureCaption}}
219 219  Finish of the installation
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